2012 International Lonestar TSBs
330 Technical Service Bulletins across 16 categories
Categories
Engine
69 bulletinsThis document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature.
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Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
New CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
How to request a horsepower quote; all International and Cummins engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
Turbocharger oil supply tube retrofit; only models with 2010 emissions MaxxForce 11 and 13 engines and N13 engines
Calculating pulses per mile (speedometer setting); only models equipped with International engines
Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
MaxxForce 15L Engine Oil Leaks; an aid in repairing engine oil leaks on the MaxxForce 15L engine.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; Only sleeper cab models with feature code 16UZL
Stand Alone Real Time (SART) Module Diagnostics.
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Only 2010 and later models equipped with MaxxForce 11/13/15 engines or N13 with feature 0508051
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Oil Capacities; All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
Engine Oil Capacities All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar...
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Powered Trucks
ECM and Body controller software update to provide engine protection against an increase in engine RPM while vehicle is...
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idling (only in a parked state or if vehicle is not moving) and to prevent cruise control drop out; only models equipped with MaxxForce 13 engine. Retired
ECM Recalibration to provide engine protection against an increase in engine RPM while vehicle is idling (only in a...
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parked state or if vehicle is not moving); Only models equipped with MaxxForce 13 engine. Retired
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
Certain MaxxForce 13 engines may experience increase in engine RPM while idling (only while vehicle is parked or...
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stopped).
ECM recalibration to provide engine overspeed protection (only in a parked state or if the vehicle is not moving).
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Only with MaxxForce 13 engine. Retired
Air Control Valve (ACV) Connector with Plugs Installed Backwards in Empty Connector Cavities; Only models with MaxxForce 11,13 engines.
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Retired
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
Updated Emission Control Information and CARB Clean Idle Label; Only models with MaxxForce 11, 13, 15 engines.
Parts Lists for Maxx Power and Espar Anti Idle Systems; only models with Feature Code 0016UZL
Remote Engine Speed Control Module (RESCM) Troubleshooting; Only trucks equipped with RESCM
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
On vehicles with the electronic jaw release system, the airlines at the isolation/vent valve may not be oriented...
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correctly to the valve ports at the time of assembly; only models built 20 February 2008 thru 29 July 2013 with feature code 0595BAW or 0595BAY.
Inspection of Air Control Valve (ACV) Connector / Engine Harness Connection for proper plug orientation and corrosion;...
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only models with MaxxForce 11/13 engines
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
No Idle HVAC Solution Parts Identification; only with feature 16UZL No Idle HVAC
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system...
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and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Engine Oil Capacities
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Symptom 3: NoIdle HVAC Inoperative
Front Blower Motor Runs Breifly At Initial Power Up
N13, MaxxForce 11, 13 engine Two Cylinder Air Compressor Testing
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Symptom 5: NoIdle HVAC Blows Warm Air
Symptom 3: NoIdle HVAC Inoperative
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
Symptom 5: No-Idle HVAC Blows Warm Air
Symptom 4: No-Idle HVAC Digital Display Inoperative
Symptom 3: No-Idle HVAC Inoperative
Symptom 2: No-Idle HVAC Fault Codes
No-Idle HVAC Operational Check - STARTING POINT
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; equipped with Feature 16UZL
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
MAXXPOWER NO IDLE BATTERY-POWERED A/C SYSTEM DIAGNOSTIC GUIDE; MODELS EQUIPPED WITH FEATURE 16UZL
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
IK1201253 - EXHAUST MANIFOLD SERVICE PROCEDURES
IK: REPAIR INFORMATION REGARDING THE MISSING OR LOOSE BOLT ATTACHING HORTON STRATIS ANTI ROTATION BRACKET (ARB) TO ENGINE.
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MODEL PROSTAR, WORKSTAR, LONESTAR. NO YEARS LISTED. *PE UPDATED 6/27/2014 *JS UPDATED 11/7/14. *PE UPDATED 1/30/15. *PE
NAVISTAR: SOME VEHICLES MAY HAVE HAD AIR CONTROL VALVES CONNECTORS INSTALLED BACKWARDS IN EMPTY CONNECTOR CONTAINERS.
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THE ACV HARNESS CONNECTION NEEDS TO BE INSPECTED FOR CORROSION. MODELS: LONESTAR, PAYSTAR, PROSTAR, TRANSTAR, AND WORKSTAR. START/END DATE APRIL 3, 2012-MAY 31,2012. *JS
NAVISTAR: SOME VEHICLES MAY EXPERIENCE INCORRECT SEALING ON THE AIR CLEANER INTAKE PIPES.
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THE AIR INDUCTION SYSTEM MAY NEED TO BE REPLACED. MODELS INCLUDE LONESTAR BUILT WITH CUMMINS ISX15 ENGINES. NO MODEL YEARS WERE PROVIDED. *JS
NAVISTAR: WHILE DRIVING, CRUISE CONTROL DISENGAGE, ON ITS OWN AND A NEW SOFTWARE BODY CONTROLLER WAS RELEASED TO CORRECT ISSUE.
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ALSO, DUE TO INCREASE OF ENGINE RPM WHILE IDLING, WHEN PARKED OR NOT MOVING, ENGINE ECM NEEDS RECALIBRATING OF SOFTWARE. MODELS 2012-2012 LONESTAR, PROSTAR, TRANSTAR. *PE
NAVISTAR: WHILE IDLING IN PARK AND NOT MOVING, ENGINE'S RPM WOULD INCREASE AND TO REDUCE BACK PRESSURE SETPOINTS, THE...
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ENGINE ECM WOULD REQUIRE RECALIBRATION. MODELS 2009-2012 LONESTAR, PAYSTAR, PROSTAR, TRANSTAR, WORKSTAR. *PE
NAVISTAR: ON CERTAIN MAXXFORCE ENGINES, A REPAIR PROCEDURE IS PROVIDED FOR CRACKS DURING TRUCK OPERATION AND CAUSING ENGINE DAMAGE, INCLUDING HARNESS.
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EGR VALVE AND EGR INLET TUBES TO BE REPLACED, IF AFFECTED. *PE
NAVISTAR: PROCEDURE IS PROVIDED REGARDING THE INSTALLATION OF GREASE IN EGR VALVE THAT WAS PRODUCED WITHOUT GREASE AND...
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MAY FAIL PREMATURELY, BY DRILLING SMALL HOLE IN EGR HOUSING. *PE
Other
63 bulletinsThis document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Cab Lean Concern
Driveline Information Center and Troubleshooting Procedures
Cleaning and Disinfecting Trucks and Buses
J1939 Data Link Troubleshooting
How To Get A Helios Capture; only 1939 and 1708 multiplexed buses and trucks
Cab Ride Height Specifications and Adjustment Procedures
J1939 Data Link Source Address Information
Driveline Information Center and Troubleshooting Procedures
Hendrickson Assembly Instructions; Transverse Torque Rods
Programing New Key Fobs
Dash Cluster Stuck in one mode
Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
ESPAR AirTronic Low Run Time; only models with Feature Code 0016VTV
Low Temperature Radiator Diagnostics
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
Sleeper Fan and Sleeper TEMP Switch Inoperative
J1939 Data Link Troubleshooting
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
J1939 Data Link Troubleshooting
Retrieving Fault Codes Through the Cluster Doesn?t Work
Cooling System Flush Procedure
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Updating OnCommand Link with Accelerator
OnCommand EZ-Tech
Winter Front Usage
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
J1939 Data Link Troubleshooting
Active Faults During Load Shed
OnCommand EZTech
OnCommand EZ-Tech Download Center
Cluster Issues
1939 Data Link Troubleshooting
Pressure Transducer (PT) Switch Install
ESPAR AirTronic Low Run Time.
The S-Cam tube bracket assemblies on steer axles may exhibit fractures between the wing bracket and the steel tube when...
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mounted to stamped spiders; with feature code 0504501, 0504504, or 0004EWM without feature code 0004WCS.
ESPAR D5 Hydronic Diagnostic Guide
ESPAR D5 Hydronic Diagnostic Guide
Vibration Troubleshooting
Pressure Transducer (PT) Switch Install
ESPAR D5 Hydronic Diagnostic Guide
Active Faults During Load Shed
Pressure Transducer (PT) Switch Install
PRESSURE TRANSDUCER (PT) SWITCH INSTALL; MODELS BUILT PRIOR TO JANUARY 20, 2015
PRESSURE TRANSDUCER (PT) SWITCH INSTALL; BUILT BEFORE JANUARY 20, 2015)
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
TEMPERATURE RADIATOR DIAGNOSTICS
HVAC & Climate
42 bulletinsThis document will guide the user through the necessary steps to install the Pressure Transducer (PT) Switch Conversion...
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Kit onto model year 2012 thru 2016 ProStar and LoneStar(Built prior to January 20,2015). This conversion is required to be performed during a A/C system failure in which the refrigerant system is opened.
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
Potential A/C Compressor Parts shortage - 4158126C1 (A/C compressor)
A/C Refrigerant and Oil Capacities
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
A/C Refrigerant and Oil Capacities
Espar Airtronic Heater Diagnostic Guide; only models with Feature code 16VTV
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
HVAC Diagnostic Information; only models 2010 and newer
Troubleshooting & Resetting HVAC Doors; only 2010 and later vehicles with feature code 0016WCT.
HVAC Diagnostic Information
Rear A/C Control Panel Inoperative
Rear A/C Blows Warm Air
Air Conditioning Diagnostics
Air Conditioning Control Head Diagnostics
HVAC Diagnostic Information
A/C Refrigerant and Oil Capacities
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
2010 and later HVAC Diagnostic Information
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
04SPL, MCAC 476, Yoosung, Compressor - Service Information
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Vehicle Air Conditioning Diagnostics (Start Here)
Air Conditioning Mechanical Pressures Diagnostics
Coolant odor in cab with rear HVAC; equipped with Feature 0595BJN or 0595BWZ
VEHICLE AIR CONDITIONING DIAGNOSTICS
AIR CONDITIONG CONTROL HEAD DIAGNOSTICS
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
ESPAR HEATER DIAGNOSTIC GUIDE
2010 AND NEWER VEHICLE AIR CONDITIONING DIAGNOSTICS (START HERE)
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
AIR PRESSURE GAUGES AND A/C PRESSURE TRANSDUCER TROUBLESHOOTING
HVAC DIAGNOSTIC INFORMATION
NAVISTAR: TROUBLESHOOTING FOR INTERMITTENT OR NO FRONT BLOWER OPERATION.
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*RM
Body & Paint
37 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Cab water leak troubleshooting tips; HX with steel cab only
Cab water leak troubleshooting tips
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Updating Body Controller Software
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Wind noise at upper side of cab door
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
Body Controller Resource Center
Body controller software update to prevent cruise control drop out.
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Retired
Water entry into the cab / Adding Cowl tray seal; models built prior to 11/11/2013
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Water leaks through Cab Cowl pass-through connections
Power Windows randomly stop
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Filterminder Air Restriction Gauge Improvement; only models with 0016HKC, FILTER MINDER UNDER HOOD W/SWITCH
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Body Controller/ESC Software Updates
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror / Map Light / Visor LED Lighting Up when CB MIC is Keyed
Filler Panels Interfere With Door Operation
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Wind noise at upper side door
WIND NOISE AT UPPER SIDE DOOR
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
WIND NOISE AT UPPER SIDE DOOR
INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO...
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LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN
INTERNATIONAL: INFORMATIONAL PROCEDURES FOR REPAIRING CONNECTIONS FOR GROMMET PASS THROUGH DUE TO WATER LEAKAGE.
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MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSTAR, PROSTAR, LONESTAR. NO MODEL YEARS LISTED. *PE
NAVISTAR: ON CERTAIN TRUCKS, THE DOOR AND WINDOW LOCKS FAILS TO OPERATE PROPERLY.
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*PE UPDATED 5/9/12 *JS
INTERNATIONAL TRUCK: THERE IS A GAP BETWEEN THE ROOF CAP AND THE CAB AND CAN LEAK WATER AND LIGHT.
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*RM
Electrical
27 bulletinsThis document details the procedure that must be followed to ensure proper alternator troubleshooting.
This document covers battery diagnostics, maintenance and storage requirement.
General Wheel Speed Sensor Troubleshooting
PicoScope Wheel Speed Sensor Test
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
General wheel speed sensor troubleshooting
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Build to VIN Wiring Harnesses
Build to VIN Wiring Harnesses
Tool Instruction - BCM Programming Harness
Circuit diagram for ProStar/LoneStar Fifth wheel; link to missing diagram.
DM harness inspection; Only with Steering Column feature code 05710
Remote Power Module (RPM) Troubleshooting
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller...
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(BC).
Location of 1000 OHM Resistor In the HVAC Wiring
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
A jump start or electrical load dump event could result in an overvoltage condition of the cab Linear Power Module (LPM).
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The overvoltage condition could eventually cause overheating of the LPM circuit board.
Build to VIN Wiring Harnesses
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
AIR CONDITIONING ELECTRICAL DIAGNOSTICS
NAVISTAR: VARIOUS TYPES OF VEHICLES INCLUDING LONESTAR, PROSTAR, 8600, AND 7600 VEHICLES WILL NEED AN OPERATION TO IMPROVE THE CAB CIRCUIT GROUNDS.
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7/17/15 *TA
INTERNATIONAL: THERE ARE CODE FAULTS, CAUSED BY LOAD SHEDDING, LOADED IN OTHER MODULES AND UNIT GOES INTO LOAD SHED AND...
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FAILS TO HAVE POWER IN SWITCHES. MODEL PROSTAR, LONESTAR. NO YEARS LISTED. *PE
INCORRECT 5AMP FUSE AT LOCATION F11-D ON WABCO 6 SENSOR 6 MODULATER.
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*KB
NAVISTAR: HVAC FRONT INSIDE MODULE DRAIN REPAIR.
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*KB
Brakes
15 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
This document is to guide users to eliminate brake pedal rattle noise.
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module...
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when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
Meritor Front Brake Return Spring Install
Brake Lights Staying On
2007 and Newer Brake Light Operation; only equipped with Air Brakes
Cab Water Leak Troubleshooting Tips; primarily for Sleeper cab models and some aspects may also apply to all cabs...
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excluding 5000,9000, PayStar, cityStar
Newer Brake Light Operation
Brake Light Operation on HPV, ProStar and LoneStar
Standard to Heavy Duty Brake Chamber Replacement
Adding an Electronic Trailer Brake Controller
Brake Single Hot Wheel End Service Procedure
NEWER BRAKE LIGHT OPERATION
NEW BRAKE LIGHT OPERATION; PROSTAR AND LONESTAR WITH AIR BRAKES
NAVISTAR: THE BRAKE LIGHTS STAY ON AND ARE NOT WORKING.
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THERE ARE PROBLEMS WITH VOLTAGE. *RM UPDATED 10/15/12. *PE UPDATED 11/6/2013 *JS
Transmission
15 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
Clutch Service Information; only models with Hydraulic Clutch Systems
Hydraulic Clutch Adjustment for ProStar + Vehicles; only Vehicles with Hydraulic Clutch
Hydraulic Clutch Adjustment for ProStar + Vehicles; only Vehicles with Hydraulic Clutch
Manual Mode Button on the Eaton Shift Console is flashing with No Active Codes in the TCM.
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With Active Code 3655, 3654 or 3656 in the Body Controller; only models with Eaton Ultra and Auto Shift Transmissions
Roll Pins Backing Out of Bell Crank; Only with manual transmission
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
Eaton Clutch Information
ZF Sachs Twin XTend clutch; only Vehicles with heavy-duty ZF Sachs Twin XTend Clutch
Eaton Clutch Information
Clutch Linkage Rattle
Hard to Crank Condition with Hydraulic Clutch Linkage and Solo Clutch
INTERNATIONAL: TRUCK HARD TO CRANK DUE TO CLUTCH BEARING CONTACTING CLUTCH BRAKE PRIOR TO CLUTCH RELEASE PEDAL PASSING...
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MAGNETIC CLUTCH SAFETY SWITCH, ON SOME TRUCKS, CLOSING SWITCH ALLOWING TRUCK TO CRANK. MODEL PROSTAR, LONESTAR. *PE UPDATED 02/11/2014 *JS UPDATED 08/04/2014 *JS
INTERNATIONAL: ON CERTAIN HEAVY DUTY TRUCKS, AN ISSUE WITH UP SHIFT AND DOWN SHIFT MANUAL MODE BUTTONS, THE SHIFT...
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CONSOLE IS FLASHING WITH NO CODES, FOR THE STEERING WHEEL SWITCH ON RIGHT HAND SIDE. *PE UPDATED 02/07/2014 *JS
Tires & Wheels
12 bulletinsThis article describes how to fix a speedometer that does not read accurately.
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An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use the formulas and calculator below to correct the pulses per mile (PPM).
Suggested alignment target values when performing a vehicle axle alignment.
Cab Components That Reduce Wheel End Vibration Complaints.
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NOTE: Lonestar Day Cab Only
Suggested alignment target values when performing a vehicle axle alignment
Suggested alignment target values when performing a vehicle axle alignment
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
Fifth Wheel Jaw Unlock; only models with Feature 595BAW or 597017 - electronic Jaw release
Troubleshooting Cruise Control Drop Out.
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Retired
The fifth wheel and its locking mechanism may be susceptible to cumulative damage resulting in the fifth wheel lock to...
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function improperly or a failure of the locking mechanism to properly engage
INTERNATIONAL: FIFTH WHEEL JAW MONITORING FEATURE,, WHICH HAS TWO WARNING INDICATORS I.E.
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LOCK AND UNLOCK, PROVIDING VISUAL INDICATION OF THE JAW STATE. *KB
NAVISTAR: ON CERTAIN TRUCKS, LONESTAR AND PROSTAR, THE WARNING INDICATORS FOR THE FIFTH WHEEL JAW MONITORING FAILS TO FUNCTION PROPERLY.
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*PE
Suspension
12 bulletinsThis document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield...
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between June 2010 and February 2012. This does not affect Escobedo built vehicles.
Suspension Lean Diagnostics; All models
Improved Bushings for Hendrickson Torque Rods
Horton Stratis Fan Hub Diagnostics
Drive Axle and Steer Axle Air Suspension Ride Height Settings; only models equipped with Feature Code 03AZD and 03AZG,...
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Hendrickson MaxxPower Front Air Suspension.
Preventative Maintenance on Horton Stratis Fan Hub Anti Rotation Bracket
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield...
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between June 2010 and February 2012. This does not affect Escobedo built vehicles.
Horton Stratis Fan Hub Diagnostics
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
Horton VMaster Ultra (Stratis) Viscous Fan Hub Diagnostics and Troubleshooting Guide
IKNOW: STRATIS FAN HUB DIAGNOSTICS.
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HORTON 12 THX VMASTER ULTRA (STRATIS) VISCOUS FAN DRIVE TROUBLESHOOTING GUIDE. *JS UPDATED 12/16/13. *PE
Infotainment
8 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Driver Information Display (VIS/DID) screen fails to boot up.
VIS Display wont boot up; only with feature code 0016HLP, ELECT VEHICLE MONITOR/WING PANEL/WI-FI or 0016HLN, ELECT...
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VEHICLE MONITOR IN WING PANEL
Radio Diagnostics and Information
FM/AM Radio with No Sound
Bluetooth Stereo Adapter Infromation; only Bluetooth Equipped models
Asterisk in Lower Right Quadrant of Dash Display
RADIO DIAGNOSTICS AND INFORMATION
Steering
8 bulletinsSteering Shake, Shimmy, Shudder, Wobble, Steering Vibration; only models built with 14K weight rated axles or lower
Steering Shake, Shimmy, Shudder, Steering Vibration.
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Only models with14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, Steering Vibration; only models with 14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, Steering Vibration; only models with 14k front weight rated axles and below
Steering Fluids
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
INTERNATIONAL (NAVISTAR): INFORMATION IS BEING PROVIDED REGARDING THE INSPECTION AND REMOVAL OF STEERING WHEEL AND...
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THREE WELDS BETWEEN ARMATURE AND STEERING WHEEL. MODELS PROSTAR, LONESTAR, TRANSTAR, WORKSTAR, DURASTAR. NO MODEL YEARS LISTED. *PE
Fuel System
6 bulletinsThe fuel gauges may operate intermittently, accompanied by audible lamp and/or LCD messages.
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Retired
Water Leaking from Exhaust Pipe Joint; only vehicles with Horizontal Aftertreatment and Vertical Tailpipe
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after...
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08/19/2002
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
Software & Calibration
6 bulletinsCluster Software Update Instructions
Using Supplier Software to Check DTCs
Dealer EZ-Tech and Diagnostic Software Support Resource Center
Rear S Cam Tube / Bracket part update
NAVISTAR: VARIOUS TYPES NAVISTAR VEHICLES WILL BE RECEIVING UPDATES ON THE REAR S CAM TUBE/ BRACKET PARTS.
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*TA UPDATED 9/10/15 *CN
INTERNATIONAL: MOUNTING BRACKET MOUNTED ON WRONG SIDE OF CROSSMEMBER AND THE LOWER SIDE OF MOUNTING BRACKET HAS AIR...
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HORN MOUNTED, ALLOWING POSSIBLE CONTACT WITH FRONT AXLE DURING NORMAL OPERATION. *PE UPDATED 3/12/2014 *JS
Pre-Delivery & Maintenance
4 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
Frame Rail Straightness Inspection Procedure
LoneStar Air Filter Service Procedure
ESPAR Preventative Maintenance / Inpection
Lighting
4 bulletinsRepair Procedures for Vehicles Struck by Lightning
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
INTERNATIONAL: THE TURN SIGNAL LAMPS AND HAZARDS FAILS TO ILLUMINATE AND/OR WORK PROPERLY.
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MODEL 2007 AND NEWER HPV, PROSTAR, LONESTAR. *PE
NAVISTAR: MAXXFORCE 11, 13, AND 15 RECALIBRATION TO ADRESS FREQUENT WARNING LIGHTS.
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*KB
Air Bags & Safety
2 bulletinsChange in Seat Belt Manufacturer - Inspection and Replacements
NAVISTAR: SEAT BELT COMPONENTS CURRENTLY INSTALLED IN SOME BUSES AND TRUCKS WILL BE REPLACED BY NEW SUPPLIER TO...
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PREVENT MIXING OF ANY COMPONENTS FROM PREVIOUS SUPPLIER. *PE