2011 International Durastar TSBs
306 Technical Service Bulletins across 16 categories
Categories
Other
60 bulletinsThis document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Cab Lean Concern
Driveline Information Center and Troubleshooting Procedures
Cleaning and Disinfecting Trucks and Buses
J1939 Data Link Troubleshooting
Bendix Stability Control -Customer Satisfaction Performance Improvement on specific Emergency/Tanker applications; Only...
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models built From March 2009 through August 2011 and only for Emergency/Tanker applications.
How To Get A Helios Capture; only 1939 and 1708 multiplexed buses and trucks
Wiper Troubleshooting
J1939 Data Link Source Address Information
Driveline Information Center and Troubleshooting Procedures
Programing New Key Fobs
Medium duty cole weather operation / solid winter front; EXCLUDING High Cab DuraStar
Dash Cluster Stuck in one mode
Breather Filter and Crankcase Tube Freezing Issue in Below Freezing Temperatures; only models with Cummins ISB 6.7 and...
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QSB 6.7
Transfer case troubleshooting
Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
J1939 Data Link Troubleshooting
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
J1939 Data Link Troubleshooting
Retrieving Fault Codes Through the Cluster Doesn?t Work
Cooling System Flush Procedure
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Updating OnCommand Link with Accelerator
OnCommand EZ-Tech
Winter Front Usage
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
J1939 Data Link Troubleshooting
OnCommand EZTech
OnCommand EZ-Tech Download Center
Cluster Issues
1939 Data Link Troubleshooting
ISB Starting System Diagnostics
ISB Starting System Diagnostics
ISB Starting System Diagnostics
Transfer case troubleshooting; Only vehicles equipped with Transfer case
Seat Switch Operation, Testing, Diagnostics and Replacement
ISB Starting System Diagnostics
ISB Starting System Diagnostics
ISB Starting System Diagnostics
ISB STARTING SYSTEM DIAGNOSTICS
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
CHARGE AIR COOLER (CAC) LEAK TEST (AIR DECAY TEST)
NAVISTAR: THE INSERT FOR MOUNTING THE AIR RESTRICTION GAUGE MAY BECOME DETACHED FROM THE HOUSING.
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*RM
Engine
56 bulletinsThis document enables technicians to: 1.
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Accurately identify second generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature.
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Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
New CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
How to request a horsepower quote; all International and Cummins engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
Calculating pulses per mile (speedometer setting); only models equipped with International engines
ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
ECM Calibration for DPF Replacement; only trucks and busses built with 2007- 2009 MaxxForce DT/9/10.
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2010-2012 MaxxForce DT/9/10, 2007-2009 MaxxForce V8, 2008-2009 MaxxForce 11/13 engines
Converting 4000 4 X 2 HPV Models with Hydraulic ABS Brakes to 4 X 4 Configuration may Increase Stopping Distance and is...
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Not Approved by International Truck and Engine Corporation and Merritor Wabco
Oil Capacities; All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
Engine Oil Capacities All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar...
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Powered Trucks
Engine ECM recalibration prevent possible Diesel Particulate Filter (DPF) overload resulting in frequent exhaust system...
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regeneration events.
The piston in the spring brake chamber may in certain cases, cause internal air leakage in the chamber.
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
EPA 2010 MaxxForce 7 Engine Calibration Releases
Remote Engine Speed Control Module (RESCM) Troubleshooting; Only trucks equipped with RESCM
Engine Warning Light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the...
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Under Valve Cover (UVC) Injector Harness.
Water In Fuel (WIF) Message Blinking in Dash Message Center at Key On; only models with International Engines
Fuel Cooler Valve (FCV) Screen Removal to Reduce High Fuel Temperature; only Vehicles Built Prior to 01 September 2011...
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with EPA 2010 MaxxForce 7 engines
Allison Transmission Not Pre-selecting with Engine/Exhaust Brake; Only with Allison Transmission
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system...
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and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
The fire extinguishers may become clogged or require excessive force to activate.
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In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
Engine Oil Capacities
Dash Cluster Lamp Operation, Functions and Regeneration Instructions, With International engines
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
A new calibration has been made available for emergency vehicles that prevents the possibility of engine derate or...
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eventual shutdown due to the potential need for aftertreatment regeneration during emergency service.
The engine intake grid heater power feed cable may have been improperly routed resulting in contact with a sharp metal...
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edge on the cab which could lead to possible chafing of the wire insulation and cause an intermittent electrical short.
This Emissions Recall applies to bus and truck models that were built with 2010, 2011, and 2012 MaxxForce DT, 9 and 10...
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engines.
Front Blower Motor Runs Breifly At Initial Power Up
Emergency vehicle calibration will reduce the engine exhaust soot levels that enter the aftertreatment system and...
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prevent the possibility of engine derate or eventual shutdown due to lack of performing exhaust system regeneration as a result of extensive idling typical of emergency vehicles.
Service replacement engines installed in the vehicles involved in this campaign were released from the engine assembly...
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plants with an incorrect Engine Emission Control Information Sticker.
Emergency vehicle applications that originally left the assembly plant with Engine Warning Protection Shutdown (EWPS)...
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disabled may have inadvertently had the EWPS enabled, when programmed in the field for other programming changes.
Engine Won?t Shut Off with the Key 5 amp Fuse Blowing
REMOTE ENGINE SPEED CONTROL MODULE (RESCM) TROUBLESHOOTING
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
TSB CONTAINS AN OWNER'S NOTIFICATION LETTER.
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SELECT DOCUMENT SEARCH BUTTON BELOW. A POTENTIAL ENGINE DERATE OR SHUTDOWN HAS BEEN DETERMINED IN CERTAIN DURASTAR AND WORKSTAR MODELS *CN
NAVISTAR: INFORMATION INVOLVING THE REMOVAL OF THE FUEL COOLER VALVE SCREEN.
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THIS REDUCES HIGH FUEL TEMPERATURE ON SOME VEHICLES. MODELS INCLUDE DURASTAR, TERRASTAR, AND IC BUS. BUILT BEFORE SEPTEMBER 1, 2011. *JS
NAVISTAR: SOME VEHICLES MAY DISPLAY AN ENGINE WARNING LIGHT PAIRED WITH FAULT CODES OR ENGINE MISFIRE.
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THIS IS DUE TO OPEN INJECTOR CIRCUITS CAUSED BY SPREAD TERMINALS ON THE UNDER VALVE COVER INJECTOR HARNESS. MODELS INCLUDE: DURASTAR, TERRASTAR, AC C, BE S, CE C, CE S, HC C BUS. START DATE AUGUST 18, 2010 THROUGH OCTOBER 18, 2011.*JS.
NAVISTAR: THE RECALIBRATION OF ENGINE ELECTRONIC CONTROL MODULE (ECM) IS REQUIRED TO BE UPDATED, WITH LATEST SOFTWARE,...
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TO PREVENT POSSIBLE DOWNTIME OF TRUCKS, DUE TO DIESEL PARTICULATE FILTER (DPF) OVERLOAD. MODELS 2011-2012 WORKSTAR, DURASTAR, CE C BUS, CE S BUS, HC C BUS, RE C BUS, RE S BUS, 1300 FBC. *PE
NAVISTAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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RECALIBRATION OF ENGINE ECM FOR CERTAIN TRUCKS ARE REQUIRE FOR PREVENTION OF A DROP IN ENGINE POWER DURING EXHAUST REGENERATION CYCLE. MODELS 1300, DURASTAR, WORKSTAR, CE BUS, HC BUS, RE BUS. *PE
NAVISTAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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BULLETIN IS PROVIDING INFORMATION REGARDING THE PREVENTION OF ROUGH IDLING ENGINE. MODELS 3200, DURASTAR, WORKSTAR. *PE
NAVISTAR: ENGINES MAY HAVE BEEN BUILT WITH A TWISTED FUEL LINE WHICH COULD RESULT IN PREMATURE WEAR-OUT OF THE LINE.*RM
NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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THE AUTOMATIC ENGINE SHUTDOWN FEATURE MAY NOT OPERATE AS DESIGNED DUE TO ECM SOFTWARE. *RM
NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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THE AUTOMATIC ENGINE SHUTDOWN FEATURE MAY NOT WORK CORRECTLY DUE TO A SOFTWARE PROBLEM. *RM
Body & Paint
39 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Cab water leak troubleshooting tips; HX with steel cab only
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Updating Body Controller Software
Hood Adjustment
Mirror Repair Procedures and Replacement Parts Availability
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Wind noise at upper side of cab door
Vehicle Speed ( VSS ) Output for Bodybuilders
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
Body Controller Resource Center
Water entry into the cab / Adding Cowl tray seal; models built prior to 11/11/2013
Mirror Repair Procedures and Replacement Parts Availability; only models with Lang Mekra Mirrors
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Water leaks through Cab Cowl pass-through connections
Power Windows randomly stop
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Mirror Repair Procedures and Replacement Parts Availability
Body Controller/ESC Software Updates
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
Mirror Repair Procedures and Replacement Parts Availability
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
Mirror Repair Procedures and Replacement Parts Availability
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Power Window Binding
Wind noise at upper side door
WIND NOISE AT UPPER SIDE DOOR
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
MIRROR REPAIR PROCEDURES AND REPLACEMENT PARTS AVAILABILITY
WIND NOISE AT UPPER SIDE DOOR
POWER WINDOW BINDING
INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO...
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LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN
INTERNATIONAL: INFORMATIONAL PROCEDURES FOR REPAIRING CONNECTIONS FOR GROMMET PASS THROUGH DUE TO WATER LEAKAGE.
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MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSTAR, PROSTAR, LONESTAR. NO MODEL YEARS LISTED. *PE
NAVISTAR: ON CERTAIN TRUCKS, THE DOOR AND WINDOW LOCKS FAILS TO OPERATE PROPERLY.
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*PE UPDATED 5/9/12 *JS
Brakes
34 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
This document is to guide users to eliminate brake pedal rattle noise.
WABCO Full Power Brake Diagnostic Code (DTC) Index
How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A)
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module...
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when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
Wabco FPB/Quadraulic Brake Uneven Wear
Proper Brake Bleeding Procedure For Vehicles With Wabco Full Power Brakes; only models with Wabco Full Power Hydraulic...
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Brakes
Meritor Front Brake Return Spring Install
Air Powered (SAAR) Park Brake Troubleshooting (Service "P" Light Coming on).
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Only models with hydraulic brakes
Brake Lights Staying On
Brake Light Operation; only models equipped with Meritor Wabco Full Power Brakes
Air Powered (SAAR) Park Brake Troubleshooting (Service "P" Light Coming on); only models with Wabco Full Power Hydraulic...
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Brakes
General Air Brake Plumming Schematic
Wabco FPB/ Quadraulic Brake Lining Replacement and uneven wear
Wabco Toolbox Error Message When Downloading Wabco File; only models equipped with WABCO Full Power Brakes.
2007 and Newer Brake Light Operation; only equipped with Air Brakes
How to Program Parameters After Changing a WABCO FPB ECU ( Park Brake Shows NA ); only models equipped with WABCO Full...
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Power Brakes
Hydraulic Brake System Park Brake Inspection and Adjustment Procedures; only models with Hydraulic Brake system equipped...
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with 04GBJ Park Brake
Brake Lights Staying On
Brake Light Operation on HPV with Full Power Brakes; only models equipped with Meritor WABCO Full Power Hydraulic Brakes
Wabco Hydraulic Power Brake cap/grounds diagnostics and repair procedure
Wabco FPB/Quadraulic Brake Uneven Wear
Air Powered (SAAR) Park Brake Troubleshooting - Service "P" Light Coming on
General Air Brake Plumming Schematic
Wabco Full Power Hydraulic Brake Diagnostic Code (DTC) Index
Air Powered (SAAR) Park Brake Troubleshooting (Service "P" Light Coming on)
How to Program Parameters After Changing a WABCO FPB ECU ( Park Brake Shows NA )
Wabco FPB/Quadraulic Brake Uneven Wear
Chassis with Quadraulic Brakes; Quadraulic Brake Pads
Adding an Electronic Trailer Brake Controller
Wabco Full Power Hydraulic Brake Diagnostic Code (DTC) Index
BRAKE LIGHT OPERATION; ONLY EQUIPPED WITH FULL POWER BRAKE SYSTEM
IKNOWLEDGE: NAVISTAR CE BUS, BE BUS, AND DURASTAR MODELS DUE TO VEHICLE VOCATION, LOADING, OPERATING ENVIRONMENT, AND...
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DRIVING HABITS, MAY EXPERIENCE BRAKE LINING WEAR RATE THAT WILL VARY. *TA
NAVISTAR: NAVISTAR DURASTAR AND BUS CHASSIS WITH QUADRAULIC BRAKES ARE TO BE INCLUDED IN THE NAVISTAR/MERITOR WARRANTY.
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7/15/15 *TA
Electrical
26 bulletinsThis document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body...
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control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
General Wheel Speed Sensor Troubleshooting
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand...
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drive.
General wheel speed sensor troubleshooting
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Dual Throttle Pedal Harness Troubleshooting; only models with Dual Throttle Harness and Switch Installed.
Dual Drive Cab Throttle Position Harness for Converting Models to both Left and Right Hand Drive
Tool Instruction - BCM Programming Harness
Dual Throttle Pedal Harness Troubleshooting; only Models with Dual Throttle Harness and Switch Installed
Remote Power Module (RPM) Troubleshooting
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller...
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(BC).
Location of 1000 OHM Resistor In the HVAC Wiring
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
Seat occupant sensor; Emergency applications only
A jump start or electrical load dump event could result in an overvoltage condition of the cab Linear Power Module (LPM).
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The overvoltage condition could eventually cause overheating of the LPM circuit board.
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
AIR CONDITIONING ELECTRICAL DIAGNOSTICS
NAVISTAR: VOLUNTARY EMISSION RECALL INVOLVES RECALIBRATION OF ECM SOFTWARE TO PREVENT POSSIBILITY OF DOWNTIME DUE TO...
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FREQUENCY OF AFTERTREATMENT REGENERATION LIGHTS INDICATING DIESEL PARTICULATE FILTER (DPF) OVERLOAD. MODELS 2010-2013 DURASTAR, WORKSTAR, AND AMBASSADOR, DIPLOMAT, KNIGHT RVS. *PE
NAVISTAR: CLICK DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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ON CERTAIN MODELS, INFORMATION IS PROVIDED REGARDING UPDATE OF ELECTRONIC CONTROL MODULE (ECM) RECALIBRATION. *PE
NAVISTAR: THERE IS UPDATED ECM SOFTWARE.
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*RM
NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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INFORMATION ON THE INSTALLATION OF NEW ECM SOFTWARE. *RM
HVAC & Climate
26 bulletinsTitle: A/C Refrigerant and Oil Capacities Applies To: All current models
A/C Refrigerant and Oil Capacities
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
A/C Refrigerant and Oil Capacities
Troubleshooting & Resetting HVAC Doors; only 2010 and later vehicles with feature code 0016WCT.
HVAC faults 520211 and 520465; only Models with Body Controllers
Air Conditioning Diagnostics
Air Conditioning Control Head Diagnostics
A/C Refrigerant and Oil Capacities
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC faults 520211 and 520465
Vehicle Air Conditioning Diagnostics (Start Here)
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Vehicle Air Conditioning Diagnostics (Start Here)
Air Conditioning Mechanical Pressures Diagnostics
VEHICLE AIR CONDITIONING DIAGNOSTICS
AIR CONDITIONG CONTROL HEAD DIAGNOSTICS
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
2010 AND NEWER VEHICLE AIR CONDITIONING DIAGNOSTICS (START HERE)
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
AIR PRESSURE GAUGES AND A/C PRESSURE TRANSDUCER TROUBLESHOOTING
NAVISTAR: SOME VEHICLES MAY HAVE LOOSE OR BROKEN BOLTS ON THE AC COMPRESSOR SUPPORT.
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MODELS INCLUDE CE C BUS, DURASTAR, HC C BUS, AND TERRASTAR BUILT FROM JULY 12, 2007 TO MAY 29, 2013. AE S BUS, BE S BUS, AND CE S BUS BUILT FROM JUNE 12,2007 TO MAY 30,2013. *JS
NAVISTAR: TROUBLESHOOTING FOR INTERMITTENT OR NO FRONT BLOWER OPERATION.
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*RM
Fuel System
13 bulletinsDual Fuel Tank Transfer Pump Troubleshooting
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; Only models built with Feature Code: 595192
How to Change From a 5 Wire Fuel Transfer Pump to a 2 Wire Fuel Transfer Pump
Exhaust Bellows Damage; only models equipped with bellows exhaust pipe.
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after...
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08/19/2002
MaxxForce 7 Fuel Dilution Diagnostics
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
NAVISTAR TRUCK: WHEN BELLOWS ARE BENT OUT OF FORM CAN CAUSE DAMAGE TO EXHAUST BELLOWS.
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PREMATURE CRACKING CAN APPEAR IN BELLOWS CORE DUE TO STRESS ON PORTION OF PIPES. *PE UPDATED 02/07/2013 *JS
INTERNATIONAL TRUCK: UNDER CAB INSULATION ADHESION.
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THE UNDER CAB HEAT SHIELD ABOVE THE EXHAUST ELBOW MAY EXPERIENCE ADHESIVE FAILURE, DROOP AND IN SOME INSTANCES FALL OFF OF VEHICLE. *PE UPDATED 5/9/2012 *JS
Transmission
11 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
6th Gear Disable Information and Diagnostics
Transmission Upshifting too Fast; Only with Allison Gen 4 LCT (1000 and 2000 series) Transmission
Transmission Control Module Relocation; only with Allison WT Gen 3 Transmission
Roll Pins Backing Out of Bell Crank; Only with manual transmission
Allison Transmission with Auto Neutral Feature Won?t Shift Back into Gear When the Parking Brake is Released; only with...
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Allison MD Transmission and Auto Neutral Feature 13AAZ and 13WUA
Transmission Jumping Out of Gear; manual transmission only
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
Vehicles with Thandle Shifters; 6th Gear Disable Information and Diagnostics
ALLISON TRANSMISSION RATTLE WITH PTO
Suspension
8 bulletinsThis document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield...
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between June 2010 and February 2012. This does not affect Escobedo built vehicles.
Suspension Lean Diagnostics; All models
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield...
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between June 2010 and February 2012. This does not affect Escobedo built vehicles.
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
Cab Air Suspension Ride Height Measurement and Adjustment
8,000 LBS Front Suspension Lean Correction
Lighting
7 bulletinsRepair Procedures for Vehicles Struck by Lightning
Repair Information for Damaged Headlight Connector
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
Repair Information for Damaged Headlight Connector
Erratic rear lighting, water pump and back up alarm in combination
COMBINED OR SEPARATE, TURN AND STOP LIGHTS
CHANGING TRUCK OR TRAILER LIGHTING, BETWEEN COMBINED OR SEPARATE, STOP AND TURN LIGHTS.
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NAVISTAR. *KB UPDATED 1/27/15. *PE
Software & Calibration
7 bulletinsCluster Software Update Instructions
Using Supplier Software to Check DTCs
Dealer EZ-Tech and Diagnostic Software Support Resource Center
Rear S Cam Tube / Bracket part update
NAVISTAR: VARIOUS TYPES NAVISTAR VEHICLES WILL BE RECEIVING UPDATES ON THE REAR S CAM TUBE/ BRACKET PARTS.
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*TA UPDATED 9/10/15 *CN
INTERNATIONAL: THE STABILITY CONTROL HAS BEEN UPDATED FROM HIGH TO MEDIUM TUNING DUE TO UNWARRANTED STABILITY AT LOW SPEED TURNS.
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MODELS 2009-2011 DURASTAR, WORKSTAR. *PE
NAVISTAR: POOR LAUNCH CONCERNS AND STORED TROUBLE CODES.
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A SOFTWARE PROBLEM. *RM
Tires & Wheels
6 bulletinsThis article describes how to fix a speedometer that does not read accurately.
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An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use the formulas and calculator below to correct the pulses per mile (PPM).
Suggested alignment target values when performing a vehicle axle alignment.
Suggested alignment target values when performing a vehicle axle alignment
Suggested alignment target values when performing a vehicle axle alignment
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
Steering
5 bulletinsAdjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
Steering Fluids
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
Lubrication to the Intermediate Steering Column Upper U-Joint
INTERNATIONAL (NAVISTAR): INFORMATION IS BEING PROVIDED REGARDING THE INSPECTION AND REMOVAL OF STEERING WHEEL AND...
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THREE WELDS BETWEEN ARMATURE AND STEERING WHEEL. MODELS PROSTAR, LONESTAR, TRANSTAR, WORKSTAR, DURASTAR. NO MODEL YEARS LISTED. *PE
Infotainment
4 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Radio Diagnostics and Information
Asterisk in Lower Right Quadrant of Dash Display
RADIO DIAGNOSTICS AND INFORMATION
Pre-Delivery & Maintenance
2 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
Frame Rail Straightness Inspection Procedure
Air Bags & Safety
2 bulletinsChange in Seat Belt Manufacturer - Inspection and Replacements
NAVISTAR: SEAT BELT COMPONENTS CURRENTLY INSTALLED IN SOME BUSES AND TRUCKS WILL BE REPLACED BY NEW SUPPLIER TO...
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PREVENT MIXING OF ANY COMPONENTS FROM PREVIOUS SUPPLIER. *PE