2002 International Durastar TSBs
118 Technical Service Bulletins across 15 categories
Categories
Other
39 bulletinsThis document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
J1939 Data Link Source Address Information
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Cab Lean Concern
Driveline Information Center and Troubleshooting Procedures
Cleaning and Disinfecting Trucks and Buses
J1939 Data Link Troubleshooting
How To Get A Helios Capture; only 1939 and 1708 multiplexed buses and trucks
Wiper Troubleshooting
ESC Diagnostic Trouble Code (DTC) Index
J1939 Data Link Source Address Information
Driveline Information Center and Troubleshooting Procedures
Medium duty cole weather operation / solid winter front; EXCLUDING High Cab DuraStar
On/Off Fan Drive Not Working With AC on Vehicles with ESC; only pree 2007 models equipped with ESC.
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
J1939 Data Link Troubleshooting
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
J1939 Data Link Troubleshooting
Cooling System Flush Procedure
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Updating OnCommand Link with Accelerator
OnCommand EZ-Tech
Winter Front Usage
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
J1939 Data Link Troubleshooting
OnCommand EZTech
OnCommand EZ-Tech Download Center
Cluster Issues
1939 Data Link Troubleshooting
Engine
19 bulletinsEngine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: Vehicle Programming Information for Engine: Single Box 1998-2004 I6 & V8 Applies To: Single Box 1998-2004 I6 & V8
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
How to request a horsepower quote; all International and Cummins engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
Calculating pulses per mile (speedometer setting); only models equipped with International engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
Oil Capacities; All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Oil Capacities All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system...
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and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
The fire extinguishers may become clogged or require excessive force to activate.
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In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
Engine Oil Capacities
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
Front Blower Motor Runs Breifly At Initial Power Up
Body & Paint
13 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Cab water leak troubleshooting tips; HX with steel cab only
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
Hood Adjustment
Water entry into the cab / Adding Cowl tray seal; models built prior to 11/11/2013
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Body Controller/ESC Software Updates
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Wind noise at upper side door
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
Electrical
11 bulletinsThis document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body...
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control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand...
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drive.
General wheel speed sensor troubleshooting
Injector Driver Module (IDM) Bottom Kit
Tool Instruction - BCM Programming Harness
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
Remote Power Module (RPM) Visual Inspection Guidelines
Remote Power Module (RPM) Visual Inspection Guidelines
Remote Power Module (RPM) Visual Inspection Guidelines
Lighting
6 bulletinsRepair Procedures for Vehicles Struck by Lightning
Park Lights Come Whenever the Key is On
Repair Information for Damaged Headlight Connector
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
Repair Information for Damaged Headlight Connector
Headlight Aiming; pre 2007 only
HVAC & Climate
4 bulletinsTitle: A/C Refrigerant and Oil Capacities Applies To: All current models
A/C Refrigerant and Oil Capacities
A/C Refrigerant and Oil Capacities
A/C Refrigerant and Oil Capacities
Transmission
4 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
Manual Shift Lever Jumps Out of Gear; built during specific build dates noted in document
Transmission Control Module Relocation; only with Allison WT Gen 3 Transmission
Suspension
4 bulletinsThis document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
Suspension Lean Diagnostics; All models
8,000 LBS Front Suspension Lean Correction
Steering
4 bulletinsAdjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
Steering Fluids
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
Lubrication to the Intermediate Steering Column Upper U-Joint
Brakes
3 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module...
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when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
Hydraulic Brake System Park Brake Inspection and Adjustment Procedures; only models with Hydraulic Brake system equipped...
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with 04GBJ Park Brake
Software & Calibration
3 bulletinsCluster Software Update Instructions
Using Supplier Software to Check DTCs
Dealer EZ-Tech and Diagnostic Software Support Resource Center
Infotainment
2 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Radio Diagnostics and Information
Pre-Delivery & Maintenance
2 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
Frame Rail Straightness Inspection Procedure
Tires & Wheels
2 bulletinsSuggested alignment target values when performing a vehicle axle alignment.
Suggested alignment target values when performing a vehicle axle alignment
Fuel System
2 bulletinsHow to Change From a 5 Wire Fuel Transfer Pump to a 2 Wire Fuel Transfer Pump
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after...
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08/19/2002