2020 International CV TSBs
80 Technical Service Bulletins across 13 categories
Categories
Engine
26 bulletinsThis article only applies to Models w/ 0016UZL Built Between 06/23/2014 05/11/2020 OR Models w/ 0016UZL w/ Safety...
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Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).
This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all...
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International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature.
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Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
New CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
This document will guide the user through providing the necessary documentation to tech support for a 6.6 engine...
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replacement.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
EMISSIONS RECALL On Board Diagnostic MIL faults in certain International CV Series trucks built 1/11/2018 thru 3/15/2024...
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with model year 2019 thru 2023 International 6.6L engines
On Board Diagnostic MIL faults in certain International CV Series trucks built 1/11/2018 thru 3/15/2024 with model...
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year 2019 thru 2023 International 6.6L engines
This document will guide the user through providing the necessary documentation to tech support for a 6.6.
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engine replacement.
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
CV Engine ECM losing Programmed Values
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
The engine mounted heater return tube may crack resulting in a small coolant leak.
Engine ECM Losing Programmed Values
QLS Emergency Calibration; Models with 2016 Cummins ISX, A26 and EPA 2017 and newer Cummins X15, L9, or B6.7 engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
A coolant leak can develop from a cracked heater core outlet tube along the lower engine bracket weld.
1 channel CPA RCT test for A26 or CV 6.6L; Only trucks built with International A26 or 6.6 engines
This document will guide the user through a process to recover lost programmed values in engine ECM.
Certain International CV Series trucks may not comply with Federal Motor Vehicle Safety Standard (FMVSS) 105 S5.3.1.C or...
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Canada Motor Vehicle Safety Standard (CMVSS) 105 S5.3.1. The ABS MIL should be illuminated when there is a loss of communication between the Electronic Brake Control Module and the Body Control Module (BCM). If the ABS MIL does not alert the driver in the unique situation of a communication loss, the driver may have no indication of inoperative ABS or Automatic Traction Control (ATC) functionality, which may increase the risk of a vehicle crash while operating on slippery road conditions.
This Emissions Recall applies to truck models that were built with 2019 and 2020 International 6.6 diesel engines; to...
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improve Selective Catalytic Reduction (SCR) Diesel Exhaust Fluid (DEF) dosing system, which addresses the potential variability of Oxides of Nitrogen (NOx) emissions during various engine conditions, such as engine warm up. In addition, this recall will correct the Diesel Particulate Filter (DPF) frequent regeneration On Board Diagnostic (OBD) monitor and small quantity adjustment (SQA) diagnostic monitor to proper functionality.
The transfer case may develop an oil leak from the front input shaft bearing retainer or the idler pulley bearing...
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retainer.
Other
22 bulletinsThis document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
Title: International CV Parameter Reconfiguration Programming Process
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Telematics installation guidelines - Only units with 500K data link
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
CV Cold weather operation - P208A, P105A DTCs with frozen DEF tank
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Driveline Information Center and Troubleshooting Procedures
Dielectric Grease Change
Cleaning and Disinfecting Trucks and Buses
CV Series Keys;how to prepare a new key blank.
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The CV key style is different from all other International truck keys.
J1939 Data Link Troubleshooting
Electrical
7 bulletinsGeneral Wheel Speed Sensor Troubleshooting
CV ECM / PTOM Software Update
CV ECM / PTOM Software Update
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
General wheel speed sensor troubleshooting
The Aftertreatment (AFT) harness may be improperly routed and under certain conditions, the cab may contact the AFT...
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harness resulting in chafed or damaged wires.
Suspension
4 bulletinsTitle: Non-IROS and CV Rear Air Suspension Ride Height Specifications and Adjustment Procedures Applies To: All...
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Vehicles, CV, CV iros, CV ride height,
This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
CV Abnormal front end bounce at highway speeds; only rear leaf suspension vehicles that are 165-inch or 175-inch...
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wheelbase
CV Air Spring Failure in Roll-back / Wrecker-hook applications
Body & Paint
4 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Cab water leak trouble shooting tips
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
CV Wide Body trucks with poor visibility in side view door mirrors
Tires & Wheels
4 bulletinsSuggested alignment target values when performing a vehicle axle alignment.
Vehicles that experience an objectionable wheel end vibration felt in the cab at highway speeds.
CV vehicles that experience an objectionable wheel end vibration felt in the cab at highway speeds.
CV Vibration - wheels
Infotainment
3 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
CV Manual Regen Message Displayed on Driver's Information Center for Emergency Vehicles
Radio Diagnostics and Information
Transmission
3 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
CV 4X4 undesirable turning radius.
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only 4X4models with feature codes 05PSS (Bosch S2 8014 Plus steering gear) and 01ANB (Axle configuration) built before 03/21/2022.
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
Brakes
2 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
Brake pedal pulsation while braking; Only CV series with feature code 0001ANB axle configuration (Navistar) 4 X 4
HVAC & Climate
2 bulletinsTitle: A/C Refrigerant and Oil Capacities Applies To: All current models
A/C Refrigerant and Oil Capacities
Pre-Delivery & Maintenance
1 bulletinTitle: Service Portal iKNow Feedback Case Types Applies To: All
Lighting
1 bulletinRepair Procedures for Vehicles Struck by Lightning
Software & Calibration
1 bulletinOn the International CV there are 3 parameters that require a calibration change in order to change the parameter...
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settings.