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2024 Infiniti QX80 TSBs

17 Technical Service Bulletins across 7 categories

Electrical

5 bulletins
11014469

AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37)...

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2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: The ICC stopped working while driving, The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

11009064

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset...

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cannot be performed, (continued on the next page)D

11006990

DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37)...

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2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. When diagnosing DTC B2E1B-06 for AUTOMATIC ECALL on an APPLIED VEHICLE: If DTC B2E1B-06 is not CRNT in the IVC, do not replace the TCU. Erase the DTC. No further steps are needed. If DTC B2E1B-06 is CRNT in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page.DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. When diagnosing DTC B2E1B-06 for AUTOMATIC ECALL on an APPLIED VEHICLE: If DTC B2E1B-06 is not CRNT in the IVC, do not replace the TCU. Erase the DTC. No further steps are needed. If DTC B2E1B-06 is CRNT in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Please discard previous versions of this bulletin.

11006964

DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE...

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INFORMATION CONSULT has been updated to allow DTC B2E01-96 for Internal battery to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11006961

TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences...

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Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device called a Telematics Communication Unit (TCU). The TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. An Order of Completion table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. A CHECK-OFF SHEET has been provided on page 16. Print and check off steps as they are completed. Staple the completed CHECK-OFF SHEET to the repair order.

Other

3 bulletins
11004956

DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11002537

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001653

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Body & Paint

3 bulletins
11001182

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001179

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001177

WINDSHIELD CRACKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Engine

2 bulletins
11031720

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a...

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replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

11002539

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Air Bags & Safety

2 bulletins
11009065

SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes.

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Refer to the information in this bulletin, along with the related vehicle owners manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. Seat Belt Warning Light for driver and front passenger.

10246429

SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Lighting

1 bulletin
11006966

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit...

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(TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 for Automatic eCAll locked as CURRENT when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 for Automatic eCAll locked set as CURRENT, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is UNLOCK.

Brakes

1 bulletin
11001187

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.