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2020 Infiniti Qx60 TSBs

86 Technical Service Bulletins across 11 categories

Other

18 bulletins
11004954

INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended.

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11002537

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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11001653

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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10233657

DTC B00A0-00 STORED This bulletin has been amended.

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10233614

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10227248

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended.

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10222705

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10218704

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.

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10212027

DTC B00A0-00 STORED This bulletin has been amended.

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10211973

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended.

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10208937

INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended.

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10208930

CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended.

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10207844

CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended.

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10199141

INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended.

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10199140

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended.

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10199137

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended.

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10190188

DTC B00A0-00 STORED This bulletin has been amended.

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10188305

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended.

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Body & Paint

17 bulletins
11001182

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended.

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11001179

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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11001177

WINDSHIELD CRACKING This bulletin has been amended.

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10248648

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.

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10248647

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.

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10232647

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended.

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10232646

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended.

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10232644

WINDSHIELD CRACKING This bulletin has been amended.

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10218688

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended.

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10218687

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended.

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10208934

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.

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10204197

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended.

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10203443

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front...

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passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.

10195473

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.

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10186674

POWER BACK DOOR CALIBRATION This bulletin has been amended.

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10185408

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended.

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10173587

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended.

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Electrical

14 bulletins
11014469

AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37)...

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2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: The ICC stopped working while driving, The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), The message Unavailable Front Radar Obstruction or Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owners Manual

11009064

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset...

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cannot be performed, (continued on the next page)D

10235473

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended.

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10213151

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor...

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has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

10211985

HEADREST DVD DISPLAY ISSUES IF YOU CONFIRM One or both of the headrest DVD displays are inoperative.

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OR One or both of the headrest DVD displays are gray (fuzzy) and then change to a solid blue color before displaying the image from the DVD. ACTION Install 2 service jumper harnesses, which connect from each headrest DVD display to the video distributor.

10208943

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicles 12 volt battery with the high amperage...

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quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. Battery voltage should not exceed 16V during a reprograming operation.

10208938

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended.

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10199139

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended.

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10190191

2020 QX60; MIL ON WITH DTC P0037 STORED IF YOU CONFIRM The MIL is ON and DTC P0037 (HO2S2 HEATER) is stored in the ECM.

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ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.

10190150

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended.

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10180980

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the...

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values in Table A on page 4 must be used. For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. Refer to the Electronic ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).

10178190

POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion...

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Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: Intelligent Key Back door request switch, located on the back door Automatic back door switch, located on the instrument lower panel LH And DTC B2409 is either current or has been stored in the past. ACTION Replace the automatic back door control module. Refer to the Electronic Service Manual (ESM) section: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > WITH INTELLIGENT KEY SYSTEM > REMOVAL AND INSTALLATION > AUTOMATIC BACK DOOR CONTROL MODULE.

10173594

2017-2020 QX60; MIL ON WITH DTC P0101 STORED IF YOU CONFIRM The MIL is ON and DTC P0101 (MAF SEN/CIRCUIT-B1) is stored in the ECM.

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ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.

10165750

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point...

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reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. Refer to SERVICE PROCEDURE on the next page. HINT: OCS may also be referred to as ODS. 2. Perform 75-zero RESET.

Engine

11 bulletins
11002539

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended.

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10252804

ENGINE SUPPORT TOOLS This bulletin has been amended.

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10235461

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10208936

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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10208933

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended.

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10207847

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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10191928

MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK...

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UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicles 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.

10190187

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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10180978

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended.

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10168890

2019-2020 QX60; PUSH BUTTON IGNITION AND DOOR REQUEST SWITCHES INOPERATIVE IF YOU CONFIRM All of the conditions...

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listed below are occurring on an Applied Vehicle with the Intelligent Key within range. - The doors will not lock/unlock when the request switch on an exterior door handle is pressed. - The doors will lock/unlock when the respective buttons are pressed on the Intelligent Key. - The engine will not start when the ignition switch is pressed while depressing the brake. - The engine will start when pressing the Remote Engine Start (RES) button on the Intelligent Key. - The engine will start when pressing the ignition switch while holding the Intelligent Key in front of it. ACTION Replace the BCM. - Refer to the Electronic Service Manual (ESM) for the procedure to replace the BCM: ELECTRICAL & POWER CONTROL > BODY CONTROL SYSTEM > BCM > REMOVAL AND INSTALLATION > BCM (BODY CONTROL MODULE)

10164637

REMOTE ENGINE START NOT WORKING This bulletin has been amended.

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Infotainment

8 bulletins
10251530

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.

10249897

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active.

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To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.

10242043

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10242042

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10235695

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended.

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10233823

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after...

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replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

10188539

2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended.

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10171213

2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended.

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Lighting

7 bulletins
10235451

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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10207850

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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10206354

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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10206343

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended.

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10206332

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended.

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10188303

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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10183964

AEB WARNING LIGHT BLINKING This bulletin has been amended.

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Transmission

4 bulletins
10227253

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is...

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found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.

10188345

INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active.

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Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler cleaning procedure.

10173588

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended.

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10167281

INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended.

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Pre-Delivery & Maintenance

3 bulletins
10249891

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10190027

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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10167279

TELEMATICS SERVICE INFORMATION This bulletin has been amended.

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Brakes

2 bulletins
11001187

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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10233648

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended.

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Suspension

1 bulletin
10232645

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended.

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Fuel System

1 bulletin
10208932

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended.

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