2016 Indian Dark Horse TSBs
19 Technical Service Bulletins across 3 categories
Engine
15 bulletinsIndian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware...
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or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that require the battery cable to be disconnected or during battery removal and installation.
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i.
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/ 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i.
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/ 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address...
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concerns about correct odometer value.
At Polaris, we are committed to the safety of our customers and riders.
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Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications.
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It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing modifications to Indian Technical Service. Use of aftermarket components can create operating characteristics and sensor feedback that do not align with factory parameters. These cases can send our technicians down the wrong path and result in longer diagnostic time and a poor customer experience.
This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c.
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i.) models. Updated information has been added to the Service Manual to provide dealers with clear direction on how to properly maintain and service gear position switches. We have also updated the maintenance interval chart to include the inspection and cleaning of the gear position switch at 10,000 mile intervals.
2014-2018 Indian Motorcycles utilize Absorbent Glass Mat (AGM) batteries which are selected for their superior ...
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vibration resistance, weight savings, and high output. This Team Tip is being released to provide the Indian dealer network with specific recommendations to help maintain and restore the AGM type batteries used in Indian Motorcycles.
Indian Motorcycle has identified three separate calibration concerns currently affecting 2017 and 2018 full-size Indian Motorcycles.
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The Indian Motorcycle engineering team is working quickly to develop and release updated ECM and cluster calibrations to correct these concerns, but during the interim, the strategies outlined below can reduce customer frustration and unnecessary diagnostic time.
Indian Motorcycle has implemented an updated, maintenance-free fuel pump assembly for all full size Indian motorcycles produced from November 11, 2015.
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The updated fuel pump is a direct replacement for the previous version and does not affect fuel pump removal or installation procedures.
Indian Motorcycle has determined that some 2016 full-size Indian Motorcycles may develop an oil leak from the Primary Access Cover Seal.
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Leaks typically appear during setup or dealer flooring. This may occur if the seal (PN:5415433) migrated out of position during assembly, prior to cover installation.
This Team Tip is being released to provide dealers with an advanced understanding of Indian Motorcycle key fob...
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operation, alarm compatibility, battery life expectations and troubleshooting. 2014-2016 Indian Chief, Chieftain and Roadmaster motorcycles utilize a keyless ignition system (Key Fob) for vehicle startup and operation. The Key Fob acts as a two-way transmitter which provides an authentication signal to the Vehicle Control Module (VCM) located on the motorcycle. When the Key Fob is detected, the ignition system is enabled and the motorcycle becomes operational.
Updated information has been added to all Indian Motorcycle Service Manuals to provide dealers with clear directions when servicing the fuel system.
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Be sure to reference the applicable Service Manual for the most accurate information.
This Team Tip identifies differences between crankcases used throughout Indian Motorcycle 111 C.I.
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engine production, and introduces a new service crankcase for 2014-2020 models.
Other
3 bulletinsBest practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain.
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The version has been translated into French.
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting...
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times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and...
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PCDX training.
Pre-Delivery & Maintenance
1 bulletinPCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience.
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The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.