2021 Ic Bus TC TSBs
58 Technical Service Bulletins across 13 categories
Categories
Other
19 bulletinsIC Bus Operator's Manuals
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
Luggage rack upholstery repair; only busses equipped with luggage rack.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Telematics installation guidelines - Only units with 500K data link
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
Greenhouse Gas Phase 2 Regulatory Compliance Implementation
J1939 Data Link Troubleshooting
How to obtain As built parameter list
Driveline Information Center and Troubleshooting Procedures
Engine
16 bulletinsThis document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature.
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Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
New CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
How to request a horsepower quote; all International and Cummins engines
Per agreement with EPA and CARB, Cummins, Inc.
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provided an emergency calibration for Cummins ISB, B6.7, ISL9, L9, and X15 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Quality Sensor failures in the field and the unavailability of parts due to the worldwide chip shortage. This recall is step two of this program designed to revert all affected vehicles back to the certified calibration and to provide them with the latest improved DQS and Coolant Control Valve (CCV) designs. Additionally, the emergency calibration and the restoration to the certified calibration with the latest improved DQS and Coolant Control Valve (CCV) designs have no effect on vehicle Emissions.
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26...
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engine.
QLS Emergency Calibration; Models with 2016 Cummins ISX, A26 and EPA 2017 and newer Cummins X15, L9, or B6.7 engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
QLS Emergency Calibration.
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Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
Fuel Filters, Winter Additives, and Blending Fuels for Cummins Engines
Electrical
5 bulletinsCummins B6.7 Grid Heater Relay
General Wheel Speed Sensor Troubleshooting
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM
General wheel speed sensor troubleshooting
HVAC & Climate
3 bulletinsTitle: A/C Refrigerant and Oil Capacities Applies To: All current models
Air Compressor Inlet Hose Chaffing / Leaking
Bus Air Conditioning Service Contacts for HVAC Information
Transmission
3 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of...
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germs.
Infotainment
2 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Radio Diagnostics and Information
Pre-Delivery & Maintenance
2 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
Bus seat back foam inspection guidelines
Body & Paint
2 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
Software & Calibration
2 bulletinsQLS Emergency Calibration Revert Process
QLS Emergency Calibration Revert Process
Brakes
1 bulletinThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
Tires & Wheels
1 bulletinSuggested alignment target values when performing a vehicle axle alignment.
Fuel System
1 bulletinBus Diesel fuel Cap Leaks; only models built 11/30/2020 through 05/18/2023
Lighting
1 bulletinRepair Procedures for Vehicles Struck by Lightning