2012 Hyundai Veracruz TSBs
48 Technical Service Bulletins across 11 categories
Categories
Engine
22 bulletinsCertain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption.
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This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear...
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combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai...
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vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai...
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vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an...
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anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. Campaign 9A8 has also been released to provide a revised software update to certain 2018 model year Elantra vehicles. For certain vehicles that cannot be upgraded with the software under Campaign 993, Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealerships.
Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an...
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anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealers.
Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an...
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anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
Certain Hyundai vehicles may not be equipped with an immobilizer.
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This bulletin provides the service procedure to install a key cylinder reinforcement protector assembly and installation of two anti-theft decals on the front windows.
Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an...
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anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
Certain Hyundai vehicles may not be equipped with an immobilizer.
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This bulletin provides the service procedure to install a key cylinder reinforcement protector assembly and installation of two anti-theft decals on the front windows.
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
Hyundai Motor America is offering steering wheel locks to owners of certain 2011 2017MY vehicles that are not eligible...
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for Service Campaign 993 anti-theft software. This bulletin describes the procedure to provide the steering wheel locks to customers on the dealership service drive.
Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an...
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anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32).
Hyundai Motor America is offering steering wheel locks to owners of certain 2011 2017MY vehicles that are not eligible...
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for Service Campaign 993 anti-theft software. This bulletin describes the procedure to provide the steering wheel locks to customers on the dealership service drive.
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear...
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combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting...
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load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake...
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system accordingly during engine short block or sub-assembly replacement.
This bulletin provides the service procedure for engine connecting rod bearing clearance testing.
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Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear...
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combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.
These SKUs are Exhaust Manifolds with Catalytic Converters.
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The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
These SKUs are Exhaust Manifolds with Catalytic Converters.
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The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the...
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Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten.
Electrical
5 bulletinsSome Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and...
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display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.
This bulletin provides information on identifying dealer stock vehicles with either: A Battery SOC alert - low Battery...
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State of Charge (SOC) at or below 50%. A 30 Day alert - vehicle has not started and reported an SOC in 30 days.
The Blind Spot Detection (BSD) or Blind-Spot Collision Warning (BCW) is a system that measures the speed of and distance...
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from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The BSD/BCW detects vehicles within the blind spot zone and gives off an alarm (visual and audible). The two magnetic radar sensors provide these functions for BSD/BCW: ? Senses other vehicles in the BSD/BCW zone and turns on the BSD/BCW warning lamp for the driver. The warning lamp starts blinking, along with an audible sound, when the driver turns on the turn signal lamp to enter the lane where another vehicle is driving.
This bulletin provides information on the rear wheel speed sensor for Santa Fe (CM), Santa Fe / XL (NC), Santa Fe Sport...
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(AN), and Veracruz (EN) vehicles equipped with front wheel drive (FWD). The rear wheel speed sensor is available as a separate service part from the rear wheel hub assembly. When appropriate, it is recommended to replace only the rear wheel speed sensor instead of the full assembly.
This bulletin provides information on the rear wheel speed sensor for Santa Fe (CM), Santa Fe / XL (NC), Santa Fe Sport...
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(AN), and Veracruz (EN) vehicles equipped with front wheel drive (FWD). The rear wheel speed sensor is available as a separate service part from the rear wheel hub assembly. When appropriate, it is recommended to replace only the rear wheel speed sensor instead of the full assembly.
Other
4 bulletinsThis bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using...
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recommended safe chemical products.
This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe...
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chemical products.
This bulletin provides instruction detailing the proper methodology for scanning and uploading captured GDS data files to the Techline Repository.
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Compliance with this bulletin ensures that the GDS data files are correctly transferred and matched with a Techline Case number.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Transmission
4 bulletinsThe automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both...
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OEM (new) and remanufactured automatic transmissions:
"THE PCM OR TCM CONTAINS LOGIC TO ADJUST SOLENOID DUTY AND LINE PRESSURE AS NEEDED TO COMPENSATE FOR NORMAL CLUTCH WEAR OVER THE LIFE OF THE TRANSAXLE.
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THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET (ERASE) AND RELEARN THE PCM/TCM ADAPTIVE VALUES. AFTER THE FOLLOWING REPAIRS HAVE BEEN COMPLETED, THE PCM/TCM ADAPTIVE VALUES MUST BE RESET IN ORDER TO PROVIDE OPTIMUM SHIFT QUALITY. IF THE PROCEDURE IS NOT PERFORMED, THE TRANSMISSION MAY EXPERIENCE A SHIFT FLARE OR HARSH SHIFT. H REPLACE AUTOMATIC TRANSAXLE OR PCM/TCM H REPROGRAM OR EXCHANGE A PCM/TCM FROM ANOTHER VEHICLE"
THE SHIFT LEVER ON SOME 6-SPEED VEHICLES MAY INTERMITTENTLY NOT SHIFT OUT OF PARK.
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THIS BULLETIN PROVIDES THE DIAGNOSTIC PROCEDURES TO CORRECT THIS CONDITION.
THE FOLLOWING VEHICLES ARE EQUIPPED WITH A 6-SPEED AUTOMATIC TRANSMISSION.
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THE ATF LEVEL MUST BE CHECKED BY THE FOLLOWING PROCEDURE.
Tires & Wheels
3 bulletinsThis bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance.
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For all wheel/tire balance claims, the Tire Balance Data Sheet must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.
This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to...
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maximize tire life and performance.
This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when...
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diagnosing and conducting alignment-related repairs for all models and model years.
Air Bags & Safety
2 bulletinsThe National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous...
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drivers-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous,...
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counterfeit driverside airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or noncertified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
Suspension
2 bulletinsThis bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models.
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If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
The warranty coverage for the clock spring has been extended to 15 years with unlimited mileage from the date of...
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original retail delivery or date of first use, whichever occurs first. This warranty coverage applies to both the original and subsequent owners. Refer to the warranty and service parts information outlined in this bulletin whenever clock spring replacement is required.
Body & Paint
2 bulletinsHyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships.
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It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
This bulletin provides information on the serviceable parts for the outside mirror assembly.
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When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this TSB for replacement of individual parts.
Brakes
2 bulletinsThis bulletin provides best practice recommendations when performing brake service procedures.
This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
Pre-Delivery & Maintenance
1 bulletinThis bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
Infotainment
1 bulletinThis bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions.
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2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. This bulletin provides physical differences between the USB 2.0 port and USB 3.0 port.