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2019 Hyundai Kona Electric TSBs

61 Technical Service Bulletins across 11 categories

Engine

20 bulletins
11025476

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear...

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combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

10247189

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

10230904

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear...

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combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

10225461

This bulletin outlines the necessary inspection and repair procedures for certain 2019-2021MY Kona EV (OS EV) vehicles,...

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exhibiting abnormal rumbling noise from the electric traction motor.

10217258

Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting...

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load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.

10215599

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

10211680

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

10211678

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

10211676

This bulletin outlines the necessary inspection and repair procedures for certain 2019-2020MY Kona EV (OS EV) vehicles,...

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exhibiting abnormal rumbling noise from the electric traction motor.

10203272

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing

10190044

This bulletin provides the service procedure for engine connecting rod bearing clearance testing.

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Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.

10180985

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

10180981

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system...

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as separate components.

10179246

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

10179244

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system...

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as separate components.

10178175

This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear...

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combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.

10176179

Description: This bulletin provides instructions for: A.

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High Voltage Battery Inspection. B. NO PASS Inspection Result: The campaign cannot currently be completed. Perform TSB 20-EE-001H as a warranty claim, then return to complete this campaign. C. PASS Inspection Result: Perform GDS software updates to the following 4 systems to update the High Voltage Battery Monitoring: a. BMS (Battery Management System) b. IGPM (Integrated Gateway Power Module) c. MCU (Motor Control Unit) d. VCULDC (Vehicle Control Unit & Low DC-DC Converter)

10170896

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system...

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as separate components.

10169373

Certain vehicles may incur dash warning light(s) On with DTC(s) stored including either of the following DTC: ? U1116 -...

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Lost Communication With Motor Electronics Coolant Pump (C-CAN) ? U1118 - Lost Communication With Hybrid/EV Battery Electronic Coolant Pump (P-CAN) The vehicle may operate in limp home at a reduced power. The above DTC(s) may occur due to coolant leaking into the Electric Water Pump (EWP) Can Case and may have an intermittent electrical connection. This bulletin provides instructions to inspect the vehicle?s EWP assembly. The Can Case of the EWP or the full EWP Assembly will be replaced depending on the EWP inspection result. The EWP?s connector may also need to be replaced with a wiring harness kit if contamination is confirmed. Perform the inspection procedure as outlined on page-7.

10160098

This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the...

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Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten.

Electrical

20 bulletins
11023408

Certain IONIQ Electric (AE EV) and Kona Electric (OS EV) vehicles may exhibit a restricted coolant flow condition, which...

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may be accompanied by a warning message (e.g., Coolant Supplement, Refill Inverter Coolant) in the cluster. No related DTCs are stored, and coolant level is normal in the reservoir tank. The coolant flow may be restricted by debris, causing abnormally high Electric Water Pump (EWP) speed. This TSB contains instructions for confirming high RPMs in the EWP, then using the Coolant Flushing Equipment Set to flush and clean debris from the various cooling system circuits. The coolant will be replaced with the updated Electric Vehicle Battery System Coolant (BSC-2) low-conductivity blue coolant.

10244989

Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with DTC P1AA6 to P1AAF found stored.

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The Battery Management System (BMS) software update will be performed to enhance battery diagnostics logic. Flowchart summary of the service procedure is provided on page 2 summarized as follows: Vehicles that do not have EV Warning Light On will only need the BMS software update. Certain vehicles incurring EV Warning Light On and DTC P1AA6 found stored with Freeze Frame Data Information Code 1=128 will only require the BMS Update. Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.

10244988

Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with Diagnostic Trouble...

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Code (DTC) P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnostics logic. The service procedure contained in TSB 23-01-073H-1 (or latest version) is summarized as follows: Vehicles that do not have EV Warning Light ON will only need the BMS software update. Certain vehicles incurring EV Warning Light ON and DTC P1AA6 found stored with Freeze Frame Data Information Code 1=128 will only require the BMS Update. Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.

10241897

Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with Diagnostic Trouble...

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Code (DTC) P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnostics logic. The service procedure contained in TSB 23-01-073H (or latest version) is summarized as follows: Vehicles that do not have EV Warning Light ON will only need the BMS software update. Certain vehicles incurring EV Warning Light ON and DTC P1AA6 found stored with Freeze Frame Data Information Code 1=128 will only require the BMS Update. Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.

10241895

Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with DTC P1AA6 to P1AAF found stored.

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The Battery Management System (BMS) software update will be performed to update the enhanced battery diagnostics logic. Flowchart summary of the service procedure is provided on page 2 summarized as follows: Vehicles that do not have EV Warning Light On will only need the BMS software update. Certain vehicles incurring EV Warning Light On and DTC P1AA6 found stored with Freeze Frame Data Information Code 1=128 will only require the BMS Update. Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.

10238352

This bulletin provides instructions to correct a condition with BSC-1 blue coolant flow restriction by debris causing...

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abnormal high EWP (electric water pump) speed in certain 2020-21MY Ioniq Electric (AE EV) and 2019-22 Kona Electric (OS EV) models. Vehicle symptoms may include "Coolant supplement or Refill Inverter Coolant" warning light On. No related DTC are found stored. Normal inverter coolant reservoir tank level is confirmed. Special tools are required for this campaign to flush and clean debris from different cooling system circuits. The coolant will be replaced by updated BSC-2 low conductivity blue coolant.

10190050

This service campaign provides information on how to set the maximum EV battery charging level to 80% in the Energy...

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Information screen of the radio head display to prevent excessive battery heat during charging. Although outside charging is preferable, this setting is very important for vehicles that are to be charged inside a building. The campaign requires taking photos by STUI or attaching photo files to the WebDCS claim submission of both the Energy Information Screen and full vehicle instrument cluster to show vehicle is in compliance.

10190032

This bulletin provides information related to the VCULDC(Vehicle Control Unit & Low DCDC Converter) software update for KONA Electric(OS EV) vehicles.

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This update is also part of the high voltage battery monitoring logic improvement by optimizing software of each system.

10190031

This Service Information bulletin provides the instructions on how to adjust the maximum EV battery charging threshold...

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in the radio head unit.

10189806

This Service Information bulletin provides the instructions on how to adjust the maximum EV battery charging threshold...

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in the radio head unit.

10188243

This bulletin provides information related to inspection of KONA Electric (OS EV) vehicles and to perform a BMS (Battery...

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Management System) software update to latest revised level.

10182324

The following summarizes the procedure for EV battery replacement:

10179247

The following summarizes the procedure for EV battery replacement:

10176180

Hyundai is conducting a Service Campaign related to a Multi-ECU Update of selected systems for high voltage battery monitoring logic.

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The affected vehicles include: 2019MY-2020MY Kona Electric (OS EV)

10174808

This bulletin provides information on identifying dealer stock vehicles with either: A Battery SOC alert - low Battery...

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State of Charge (SOC) at or below 50%. A 30 Day alert - vehicle has not started and reported an SOC in 30 days.

10173545

This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims...

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by running the GDS Battery Claim App. The App must be run right after an incident battery is removed from the vehicle or after a battery charge is completed which qualifies for a warranty. It must be run at any time between RO open and close dates.

10169370

The Blind Spot Detection (BSD) or Blind-Spot Collision Warning (BCW) is a system that measures the speed of and distance...

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from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The BSD/BCW detects vehicles within the blind spot zone and gives off an alarm (visual and audible). The two magnetic radar sensors provide these functions for BSD/BCW: ? Senses other vehicles in the BSD/BCW zone and turns on the BSD/BCW warning lamp for the driver. The warning lamp starts blinking, along with an audible sound, when the driver turns on the turn signal lamp to enter the lane where another vehicle is driving.

10163863

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal...

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and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Intl. (KBI).

10160149

The following summarizes the service procedure for EV battery replacement:

10152891

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal...

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and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Inc. (KBI).

Other

5 bulletins
10182304

This bulletin provides information and procedures for collecting OBD In Use Monitor Performance Ratio (IUMPR) data on...

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certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board).

10176178

This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using...

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recommended safe chemical products.

10173546

This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe...

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chemical products.

10170512

This bulletin provides information and procedures for collecting OBD ?In Use Monitor Performance Ratio? (IUMPR) data on...

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certain 2019-2020MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board). Data is no longer submitted to Hyundai by datasheet and dealer email. Data is sent electronically by GDS when the procedure of this bulletin is followed.

10167253

This bulletin provides instruction detailing the proper methodology for scanning and uploading captured GDS data files to the Techline Repository.

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Compliance with this bulletin ensures that the GDS data files are correctly transferred and matched with a Techline Case number.

Pre-Delivery & Maintenance

4 bulletins
11018575

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions.

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This may be due to an irregular disconnection on Verizons communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

11017111

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions.

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This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.

11015936

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions.

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This may be due to an irregular disconnection on Verizons communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

10169374

Hyundai is conducting a Service Campaign to inspect the Electric Water Pump (EWP) assembly.

Tires & Wheels

3 bulletins
10183960

This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance.

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For all wheel/tire balance claims, the Tire Balance Data Sheet must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.

10176182

This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to...

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maximize tire life and performance.

10172142

This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when...

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diagnosing and conducting alignment-related repairs for all models and model years.

Body & Paint

2 bulletins
10235566

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships.

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It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

10172139

This bulletin describes the procedure to repair certain Kona Electric (OS EV) vehicles which may experience difficulty...

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with opening the charging door.

Brakes

2 bulletins
10190038

This bulletin provides best practice recommendations when performing brake service procedures.

10183963

This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.

HVAC & Climate

2 bulletins
10173552

This bulletin provides additional service diagnostic information and repair procedures related to electric A/C...

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compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.

10160102

This bulletin provides additional service diagnostic information and repair procedures related to electric A/C...

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compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.

Suspension

1 bulletin
10251285

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models.

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If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

Transmission

1 bulletin
10174807

The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both...

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OEM (new) and remanufactured automatic transmissions:

Infotainment

1 bulletin
10170883

This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions.

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2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. This bulletin provides physical differences between the USB 2.0 port and USB 3.0 port.