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2019 Hyundai Ioniq Plug-In Hybrid TSBs

66 Technical Service Bulletins across 12 categories

Engine

30 bulletins
11038458

Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption.

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This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption Inspection & Repair Guidelines, or the latest revision.

11038456

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption.

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This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

11025476

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear...

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combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

10247189

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

10235346

When servicing any of the specified vehicles below with the corresponding DTCs, C2416, Motor Short or Open LH (EPB) or...

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C2417 Motor Short or Open RH (EPB), follow the step-by-step procedures in this bulletin.

10230904

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear...

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combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

10217258

Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting...

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load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.

10217251

Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake...

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system accordingly during engine short block or sub-assembly replacement.

10215599

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

10213725

If you are servicing an applicable model with Hybrid Drive Motor (Traction Motor) improper operation or any DTC listed...

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in the related shop manual, Motor Control System, refer to the shop manual for diagnosis. If the diagnosis indicates a faulty hybrid drive motor, refer to the Service Procedure and replace the hybrid drive motor.

10211680

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

10211678

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

10203272

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing

10191793

This bulletin describes the procedure to update the EPB (Electronic Parking Brake) ECU to revise the logic of setting...

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DTC C2416, Motor Short or Open LH (EPB) or C2417 Motor Short or Open RH (EPB) from vibrations while driving on certain roads.

10190044

This bulletin provides the service procedure for engine connecting rod bearing clearance testing.

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Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.

10185450

This bulletin provides information related to the Engine Control Module (ECM) software logic update for DTC P0128...

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Coolant thermostat - Coolant temp Below thermostat regulating Temperature. There is no drivability issue with this DTC.

10185431

This bulletin provides information related to the Engine Control Module (ECM) software update for OBD communication test...

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logic, and for DTC P0128 Coolant thermostat - Coolant temp Below thermostat regulating Temperature. There are no drivability related conditions.

10180985

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

10180981

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system...

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as separate components.

10179246

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly.

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If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

10179244

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system...

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as separate components.

10178175

This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear...

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combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.

10170896

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system...

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as separate components.

10169373

Certain vehicles may incur dash warning light(s) On with DTC(s) stored including either of the following DTC: ? U1116 -...

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Lost Communication With Motor Electronics Coolant Pump (C-CAN) ? U1118 - Lost Communication With Hybrid/EV Battery Electronic Coolant Pump (P-CAN) The vehicle may operate in limp home at a reduced power. The above DTC(s) may occur due to coolant leaking into the Electric Water Pump (EWP) Can Case and may have an intermittent electrical connection. This bulletin provides instructions to inspect the vehicle?s EWP assembly. The Can Case of the EWP or the full EWP Assembly will be replaced depending on the EWP inspection result. The EWP?s connector may also need to be replaced with a wiring harness kit if contamination is confirmed. Perform the inspection procedure as outlined on page-7.

10160106

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system...

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as separate components.

10160098

This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the...

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Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten.

10154668

Hyundai Motor America is conducting Service Campaign T3R to update the D-Audio lite head unit software on certain 2018...

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Model Year Tucson and 2018-19 Ioniq Plug-In Hybrid vehicles. Service Campaign T3R provides a service procedure to update the D-Audio lite software for home screen remaining blank.

10152867

This bulletin provides information related to an ECM (Engine Control Module) ECU software update for OBD (On Board Diagnostics) logic improvement.

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The Freeze Frame Data has been updated for multiple DTC.

10152866

Hyundai Motor America is conducting a Service Campaign to update the ECM software on certain Dealer Stock 2019 Model...

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Year Ioniq Hybrid and Plug-In vehicles. Service Campaign T3P provides a procedure to update the ECM software.

10147416

Hyundai Motor America is conducting Service Campaign to update the ESCAHB(electronic stability control active hydraulic...

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braking) software on certain dealer stock 2019 Ioniq Hybrid and Plug-In Hybrid vehicles. Service Campaign T3H provides a service procedure to update the ESCAHB software.

Electrical

8 bulletins
10174808

This bulletin provides information on identifying dealer stock vehicles with either: A Battery SOC alert - low Battery...

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State of Charge (SOC) at or below 50%. A 30 Day alert - vehicle has not started and reported an SOC in 30 days.

10173545

This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims...

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by running the GDS Battery Claim App. The App must be run right after an incident battery is removed from the vehicle or after a battery charge is completed which qualifies for a warranty. It must be run at any time between RO open and close dates.

10169370

The Blind Spot Detection (BSD) or Blind-Spot Collision Warning (BCW) is a system that measures the speed of and distance...

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from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The BSD/BCW detects vehicles within the blind spot zone and gives off an alarm (visual and audible). The two magnetic radar sensors provide these functions for BSD/BCW: ? Senses other vehicles in the BSD/BCW zone and turns on the BSD/BCW warning lamp for the driver. The warning lamp starts blinking, along with an audible sound, when the driver turns on the turn signal lamp to enter the lane where another vehicle is driving.

10163863

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal...

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and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Intl. (KBI).

10160148

The following summarizes the service procedures for Lithium Battery replacement:

10152891

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal...

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and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Inc. (KBI).

10152856

This bulletin provides the procedures for calibrating Ioniq Hybrid sensors using GDS whenever the components listed...

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below are replaced or the DTC listed are stored.

10151892

Some Ioniq EV (AE EV) and Ioniq Plug-in Hybrid (AE PHEV) vehicles may experience a charging connector lock/unlock...

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actuator malfunction, which may cause: The charging connector to not remain locked when the charger is inserted into the charging port. And/or the charging connector to be unable removed from the vehicle charging port. This bulletin provides part replacement instruction and information on the availability of the inlet locking actuator as a separate part. If the vehicle exhibits one of the condition described above, it is recommended to replace the inlet locking actuator only, not the entire quick charge inlet cable wiring assembly.

Other

6 bulletins
10182304

This bulletin provides information and procedures for collecting OBD In Use Monitor Performance Ratio (IUMPR) data on...

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certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board).

10176178

This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using...

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recommended safe chemical products.

10173546

This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe...

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chemical products.

10170512

This bulletin provides information and procedures for collecting OBD ?In Use Monitor Performance Ratio? (IUMPR) data on...

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certain 2019-2020MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board). Data is no longer submitted to Hyundai by datasheet and dealer email. Data is sent electronically by GDS when the procedure of this bulletin is followed.

10167253

This bulletin provides instruction detailing the proper methodology for scanning and uploading captured GDS data files to the Techline Repository.

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Compliance with this bulletin ensures that the GDS data files are correctly transferred and matched with a Techline Case number.

10161751

This bulletin provides information for troubleshooting of the Blind-Spot Collision Warning (BCW/BSD) system whenever it...

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exhibits Diagnostic Trouble Code (DTC) C120B/D or C160A.

Brakes

4 bulletins
10190038

This bulletin provides best practice recommendations when performing brake service procedures.

10183963

This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.

10172147

This bulletin describes the procedure to properly bleed the brakes on Sonata HEV/PHEV (LF) and Ioniq EV/HEV/PHEV (AE) vehicles.

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This procedure applies when any air is introduced into the Active Hydraulic Boost (AHB) system, which consists of the pressure supply unit (PSU), and the integrated brake actuation unit (IBAU). Improper bleeding of the brake system can result in the presence of air, which may reduce braking effectiveness.

10147417

This bulletin describes the procedure to update the ESCAHB (Electronic Stability Control Active Hydraulic Braking)...

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software on 2019 model year Ioniq Hybrid/Plug-in Hybrid (AE HEV/PHEV) vehicles to revise the sensitivity of the brake pedal application.

Pre-Delivery & Maintenance

3 bulletins
11018575

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions.

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This may be due to an irregular disconnection on Verizons communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

10189989

This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.

10169374

Hyundai is conducting a Service Campaign to inspect the Electric Water Pump (EWP) assembly.

Tires & Wheels

3 bulletins
10183960

This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance.

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For all wheel/tire balance claims, the Tire Balance Data Sheet must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.

10176182

This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to...

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maximize tire life and performance.

10172142

This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when...

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diagnosing and conducting alignment-related repairs for all models and model years.

Infotainment

3 bulletins
10170883

This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions.

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2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. This bulletin provides physical differences between the USB 2.0 port and USB 3.0 port.

10154670

The D-Audio lite head home screen on certain 2018 Tucson (TL) and 2018-19 Ioniq Plug-in Hybrid (AE PHEV) vehicles may remain blank.

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A D-Audio Software Update provided through a USB stick has been made available to correct this issue.

10154669

This bulletin describes the procedure to update the D-Audio lite head unit on certain Tucson (TL) and Ioniq Plug-in...

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Hybrid (AE PHEV) to correct the home screen remaining blank.

Air Bags & Safety

2 bulletins
11032523

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous...

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drivers-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

11032522

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous,...

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counterfeit driverside airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or noncertified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

Suspension

2 bulletins
10251285

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models.

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If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

10190035

This bulletin describes the procedure to install a protection cover over the In-Cable Control Box (ICCB) to protect...

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against drops, bumps, or shock.

Transmission

2 bulletins
10240087

This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundais Navigation Updates page.

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The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.

10174807

The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both...

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OEM (new) and remanufactured automatic transmissions:

HVAC & Climate

2 bulletins
10173552

This bulletin provides additional service diagnostic information and repair procedures related to electric A/C...

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compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.

10160102

This bulletin provides additional service diagnostic information and repair procedures related to electric A/C...

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compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.

Body & Paint

1 bulletin
10235566

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships.

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It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.