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2020 Honda Ridgeline TSBs

76 Technical Service Bulletins across 6 categories

Engine

62 bulletins
11020578

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not...

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restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.

11011045

Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor...

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connector area that corrodes the terminals.

11002716

Service Bulletin - The MIL flashes and vehicle will not accelerate, low power.

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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.

11000142

Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Hondas Variable...

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Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customers driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to Complete when the customer presents their vehicle to a Smog Check station for inspection.

10253299

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10252076

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10251156

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10251149

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengers power window inop from drivers master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10250730

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10250330

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10249202

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10248679

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10247623

Service Bulletin - Due to variations in the purge control solenoid valve spring, the valve wears unevenly and intermittently sticks.

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This may result in setting DTC P0441 (Evaporative Emission (EVAP) System Purge Flow Malfunction).

10246394

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10245550

Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

10244187

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10242863

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10242210

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10241167

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10240732

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10239701

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10238821

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10237946

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10237184

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10237034

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10234629

Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures.

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Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.

10233667

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic Hatchbacks, 2020-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10233206

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic Hatchbacks, 2020-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10232977

Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline.

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Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

10232975

Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle...

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may not automatically restart.

10232973

Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty...

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extension notice date.

10232960

Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures.

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Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.

10231827

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Ridgelines with a customer complaint of the rearview camera inop. Customer may also complain of the tailgate lock inop, alarm activating on its own, or cargo light inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10231048

Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

10230591

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Ridgelines with a customer complaint of the rearview camera inop. Customer may also complain of the tailgate lock inop, alarm activating on its own, or cargo light inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10229686

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic Hatchbacks, 2020-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10229682

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Ridgelines with a customer complaint of the rearview camera inop. Customer may also complain of the tailgate lock inop, alarm activating on its own, or cargo light inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10229678

Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low.

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Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.

10229676

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not...

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restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.

10229675

Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

10227778

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2023 Ridgelines with a customer complaint of the rearview camera inop. Customer may also complain of the tailgate lock inop, alarm activating on its own, or cargo light inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10219529

Service bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

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Dirt may be clogging the EVAP canister vent tube.

10216876

Service bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

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Dirt may be clogging the EVAP canister vent tube.

10201207

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 Passports, Pilots and Ridgelines with a customer complaint of the front window slow to roll up/down. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10200537

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 Passports, Pilots and Ridgelines with a customer complaint of the front window slow to roll up/down. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10198174

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10196857

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2021 Passports, 2021 Pilots & 2020-2021 Ridgelines with a customer complaint of the A/C inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10195029

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10190947

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10189894

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10189884

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2021 Passports, 2021 Pilots & 2020-2021 Ridgelines with a customer complaint of the A/C inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10189836

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10189130

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2021 Passports, 2021 Pilots & 2020-2021 Ridgelines with a customer complaint of the A/C inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10187884

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10187293

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10186021

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10185467

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10184006

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10182656

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 Passports, Pilots & Ridgelines with a customer complaint of a blower motor noise. The noise can be described as a high pitch or a whistle noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10175299

Video Message - It concerns how to replace a leaky front rocker arm oil control valve.

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Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10175298

Video Message - It concerns how to replace a leaky front rocker arm oil control valve.

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Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10172364

Service Bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

HVAC & Climate

5 bulletins
11006251

Service Bulletin - Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C...

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compressor shaft seal.

11002714

Service Bulletin - Customer complaint received regarding the A/C not blowing cold air due to an oil/refrigerant leak...

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from the A/C compressor shaft seal.

10249630

Service Bulletin - Customers have complained that the air conditioning system is not blowing cold air due to...

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Oil/Refrigerant leaking from the A/C compressor shaft seal.

10238823

Service Bulletin - Honda has received customer complaints of the air conditioning system not blowing cold air due to an...

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Oil/Refrigerant leak from the A/C compressor shaft seal.

10186009

"Service Bulletin - There are several A/C leak detection tools available.

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-Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

Electrical

4 bulletins
11005272

Service Bulletin - MIL flashes and vehicle will not accelerate, low power.

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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.

10206988

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored.

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If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

10206395

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored.

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If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

10202598

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored.

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If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

Lighting

2 bulletins
11021752

Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running...

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board light assembly.

10215491

Service bulletin - One or more accessory running board lights are flickering or not working.

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The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal

Body & Paint

2 bulletins
10232959

Service Bulletin - The headlight seal may become damaged from a misadjusted hood.

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Damage to the headlight seal may lead to moisture condensation building up in the headlight.

10204949

Service Bulletin - The hood flutters or vibrates at highway speeds.

Pre-Delivery & Maintenance

1 bulletin
10234579

Service Bulletin - There is a loud buzzing or whining when adjusting the drivers or front passengers seat forward and backward.

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This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.