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2017 Honda Ridgeline TSBs

161 Technical Service Bulletins across 13 categories

Engine

78 bulletins
11029281

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

11028509

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

11027802

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

11024908

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

11024886

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

11019252

Service Bulletin - Torque converters may not have been manufactured to proper specifications.

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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing D and set DTC P0741 Torque Converter Clutch Performance or Stuck OFF.

11019241

Service Bulletin - Torque converters may not have been manufactured to proper specifications.

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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing D and set DTC P0741 Torque Converter Clutch Performance or Stuck OFF.

11017326

Service Bulletin - Torque converters may not have been manufactured to proper specifications.

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As a result, the lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing D and set the DTC P0741 Torque Converter Clutch Performance or Stuck OFF.

11017320

Dealer Message - Torque converters may not have been manufactured to proper specifications.

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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL not illuminating. D flashes and Transmission Overheat message appears setting DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.

11011045

Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor...

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connector area that corrodes the terminals.

11002716

Service Bulletin - The MIL flashes and vehicle will not accelerate, low power.

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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.

10253299

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10252076

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10251156

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10251149

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengers power window inop from drivers master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10250730

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10250330

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10249202

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10248679

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10246394

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10244188

Service Bulletin - Torque converters may not have been manufactured to proper specifications.

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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.

10241879

Service Bulletin - Torque converters may not have been manufactured to proper specifications.

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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.

10241864

Dealer Message - Torque converters may not have been manufactured to proper specifications.

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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL illuminating and set DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.

10231830

Dealer Message- American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10230594

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10219529

Service bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

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Dirt may be clogging the EVAP canister vent tube.

10216876

Service bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

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Dirt may be clogging the EVAP canister vent tube.

10206785

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10206442

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10203793

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10202599

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10189943

"Owner Notification Letter - On some 2016-17 Pilot, 2017 Ridgeline, and 2018 Odysey models, the malfunction indicator...

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light (MIL) may come on if one of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) Depending on which DTCs were stored, the powertrain control module (PCM) may need the PGM-FI and A/T software updated. Additionally, the fuel injectors may need to be replaced. American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem."

10189942

"Owner Notification Letter - On some 2017-19 Pilot, 2017-19 Ridgeline, and 2018-19 Odyssey models, the malfunction...

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indicator light (MIL) may come on if one or more of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem."

10187552

Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button.

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Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.

10187008

"Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

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Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first."

10187006

"Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

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Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first."

10184331

Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit,...

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2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.

10184330

Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button.

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Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.

10183516

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may also be stored: -P030X (misfire) -P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) -P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10183514

Service Bulletin - The MIL comes on with DTC P0300 (random misfire detected), and/or P0301-P0306 (cylinder misfire...

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detected), or P219A/B (air-fuel ratio variation of cylinder [bank 1, rear bank/bank 2, front bank]).

10181839

Service Bulletin - The timing belt area makes a chirping noise after the engine warms up.

10176776

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10176146

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10172364

Service Bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

10171741

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10171186

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10170787

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10170229

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10169980

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10169062

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10168308

Service Bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10168049

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10167127

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10166497

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10165662

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.

10165001

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10164466

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10163922

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10162452

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10162448

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10160910

Service Bulletin - The MIL comes on with DTC P0300 (random misfire detected), and/or P0301-P0306 (cylinder misfire...

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detected), or P219A/B (air-fuel ratio variation of cylinder [bank 1, rear bank/bank 2, front bank]).

10154180

Engineering Request for Investigation - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain...

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2017-2018 Ridgelines which fits the criteria listed below.

10152764

Tech line summary article - We're getting reports of vehicles being stuck in ACCESSORY mode and unable to fully shut down.

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When this happens, the audio unit stays on, the ENGINE START/STOP button blinks, the gear position indicator doesn't show P, and the doors won't lock.

10143359

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10143229

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10142635

Servicenews article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or...

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vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.

10136413

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10133055

Tech line summary article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or...

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vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.

10130037

Servicenews article - We?re getting reports of reduced engine power with the MIL on.

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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.

10127351

Servicenews article - We?re getting reports of reduced engine power with the MIL on.

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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.

10124265

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10117336

Tech line summary article - We're getting reports of reduced engine power with the MIL on.

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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.

10116757

Service bulletin - There is a high pitched buzzing/alternator feedback from the speakers when the engine is running and...

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the audio unit or the rear blower motor is on. The dashboard wiring harness has insufficient shielding.

10106907

SERVICE BULLETIN - THERE IS A HIGH PITCHED BUZZING/ALTERNATOR FEEDBACK FROM THE SPEAKERS WHEN THE ENGINE IS RUNNING AND...

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THE AUDIO UNIT OR THE REAR BLOWER MOTOR IS ON. THE DASHBOARD WIRING HARNESS HAS INSUFFICIENT SHIELDING.

10099061

TECH LINE SUMMARY ARTICLE - WERE GETTING REPORTS OF REDUCED ENGINE POWER WITH THE MIL ON.

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SERVICE TECHS ARE SEEING DTC P0369 (CMP SENSOR CIRCUIT INTERMITTENT INTERRUPTION) AND SIGNS OF EXCESSIVE CAMSHAFT END PLAY. FROM OUR INVESTIGATION, WEVE FOUND THAT THE CAMSHAFT THRUST COVER SURFACE ROUGHNESS IS OUT OF SPEC. TO REDUCE END PLAY, SOME TECHS ARE REPLACING THE CAMSHAFT THRUST COVER. BUT EVENTUALLY, THE CAMSHAFT WILL JUST MACHINE THE THRUST COVER AGAIN, RESULTING IN FURTHER EXCESSIVE END PLAY.

10098903

"SERVICE BULLETIN - THERE IS A CHIRPING COMING FROM THE ENGINE AREA WITH THE ENGINE WARMED UP.

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THE HIGH PRESSURE FUEL PUMP IS MAKING A CHIRP. NOTE: THIS NOISE DOES NOT IMPACT PUMP, ENGINE FUNCTION, OR RELIABILITY."

10098853

TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF REDUCED ENGINE POWER WITH THE MIL ON.

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SERVICE TECHS ARE SEEING DTC P0369 (CMP SENSOR CIRCUIT INTERMITTENT INTERRUPTION) AND SIGNS OF EXCESSIVE CAMSHAFT END PLAY.

10084351

"DEALER MESSAGE - CUSTOMERS ARE NOT ABLE TO INSTALL A TONNEAU COVER (PART# 08Z07-T6Z-100) WITH A BED EXTENDER STANDARD...

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(PART# 08L26-T6Z-100) OR BED EXTENDER MOTORCYCLE (PART# 08L26-T6Z-100A) AT THE SAME TIME."

Electrical

28 bulletins
11005272

Service Bulletin - MIL flashes and vehicle will not accelerate, low power.

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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.

10226108

Service Bulletin - REVISION SUMMARY Under PARTS INFORMATION, the trim level was corrected.

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SYMPTOM The vehicles factory security system will sound off intermittently when the vehicle is parked, and the system is armed.

10197651

Service Bulletin - The vehicle's factory security system will sound off intermittently when the vehicle is parked, and...

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the system is armed.

10190537

Service Bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call, and the stored voice tags are...

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missing when the ignition is turned to ON.

10165008

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10164670

Service Bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call, and the stored voice tags are...

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missing when the ignition is turned to ON.

10163930

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10163409

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10162895

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10161651

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10160593

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10160545

ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position.

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If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.

10159789

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10159037

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10158747

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10155367

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10154159

Dealer Message - American Honda (AHM) is collecting a HEALTHY tailgate harness from certain 2017-2018 Ridgelines which...

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fits the criteria listed below.

10149647

Service bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call, and the stored voice tags are...

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missing when the ignition is turned to ON. Some audio units are not updated to the latest software version.

10142670

Service bulletin - There is an incorrect software setting in the PGM-FI ECU that prevents the i-HDS from doing any of...

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the following: ? Add New Key(s) ? All Keys Lost ? PCM Replacement ? MICU Replacement

10141167

Service bulletin - The roof molding front end caps become loose and lift away from roof panel.

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The roof molding front end caps are not held on securely.

10139552

Service bulletin - The roof molding front end caps become loose and lift away from roof panel.

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The roof molding front end caps are not held on securely.

10129414

Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).

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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

10128893

Service bulletin - While driving, the customer may experience flickering interior/exterior lights, multiple indicators...

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coming on, jerky steering and/or other voltage-related fluctuations. The B+ sensing screw on the alternator is not torqued properly.

10118004

Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).

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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

10115833

Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).

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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

10108760

Service news article - Are you looking at what seems to be a rear differential axle seal or pinion seal leak? Something...

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to keep in mind: The actual culprit may be something loose or damaged above it. A loose or damaged fluid pressure sensor will drip rear differential fluid onto the axle seal. A loose fluid pressure check port will drip that fluid onto the pinion seal.

10086570

"TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THE AWD INDICATOR COMING ON AND STAYING ON.

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FROM THEIR BASIC CHECKS, SERVICE TECHS ARE NOTICING CORROSION OR MOISTURE IN CONNECTOR C601 OF THE REAR SUBFRAME SUBHARNESS. WERE AWARE OF THIS ISSUE AND HAVE IT CURRENTLY UNDER INVESTIGATION. WERE ANTICIPATING A SERVICE BULLETIN IN THE NEAR FUTURE."

10085229

"SERVICE BULLETIN - THERE IS AN INCORRECT SOFTWARE SETTING IN THE PGM-FI ECU THAT PREVENTS THE I-HDS FROM DOING ANY OF...

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THE FOLLOWING: ADD NEW KEY(S) ALL KEYS LOST PCM REPLACEMENT MICU REPLACEMENT A PCM SOFTWARE UPDATE IS AVAILABLE TO REMEDY THIS CONDITION."

Body & Paint

12 bulletins
10232959

Service Bulletin - The headlight seal may become damaged from a misadjusted hood.

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Damage to the headlight seal may lead to moisture condensation building up in the headlight.

10204949

Service Bulletin - The hood flutters or vibrates at highway speeds.

10145389

Service bulletin - The hood flutters or vibrates at highway speeds.

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Adjust the hood edge cushions to slightly touch the hood while still maintaining proper hood alignment. Inspect the adhesive between the hood skin and the support structure. Apply 3M ULTRAPRO Autobody sealant between hood skin and support structure if needed.

10108769

Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer...

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complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10108740

Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer...

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complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10108393

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER...

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COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108298

SERVICE NEWS ARTICLE - THE ACCESSORY TONNEAU COVER FOR THE 2017 RIDGELINE ISNT WATERPROOF.

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WATER CAN ENTER THE PICKUP BED, RESULTING IN WET CARGO. WE CLEARLY STATE THIS IN THE USERS INFORMATION MANUAL. IF YOU GET A VEHICLE IN FOR A LEAKING TONNEAU COVER, THERE ARE SEVERAL THINGS YOU CAN DO FOR YOUR CUSTOMER THAT WILL HELP MINIMIZE LEAKS:

10099122

TECHLINE SUMMARY ARTICLE - THE DOORJAMB LABEL AND THE OWNERS MANUAL LIST THE MAXIMUM PAYLOAD CAPACITY FOR ALL 2017 RIDGELINES AS 1,323 LB.

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THIS DOESNT MATCH THE ADVERTISED MAXIMUM PAYLOAD CAPACITY OF 1,584 LB.

10098845

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER...

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COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10086421

SERVICE BULLETIN - THE TAILGATE WILL NOT OPEN IN THE SWING OPEN MODE.

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REPLACE THE LEFT UPPER LATCH SENSING ROD TO REMEDY THIS CONDITION.

10085023

TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE WITH A TAILGATE THAT WONT SWING OPEN? WERE AWARE OF THIS CONCERN AND ITS CURRENTLY UNDER REVIEW.

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FOR NOW, CONTACT TECH LINE FOR ASSISTANCE.

10084562

TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE WITH A TAILGATE THAT WONT SWING OPEN? WERE AWARE OF THIS CONCERN AND ITS CURRENTLY UNDER REVIEW.

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A SERVICE BULLETIN WILL BE POSTED IN THE NEAR FUTURE.

Infotainment

11 bulletins
10136414

Service bulletin - The clock resets, and the navigation shows the vehicle in the wrong location.

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The navigation unit is faulty.

10108905

Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few...

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questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.

10108902

Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature.

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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.

10108901

Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an...

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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.

10108697

Techline summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won?t connect to the feature.

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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic. If so, there are some steps the service advisor can take right on the service drive that just might fix things.

10108696

Techline summary article - If a customer can?t hear the navigation voice when using Apple Maps with Apple CarPlay, an...

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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn?t work, there?s nothing a service tech needs to do.

10108056

THE APP INSTALLER ICON, LISTED UNDER APP LIST ON THE DISPLAY AUDIO SCREEN, HAS DRAWN A FEW QUESTIONS FROM CURIOUS CUSTOMERS.

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THIS ICON IS MEANT FOR FUTURE APPS THAT MAY BE DEVELOPED. AT THIS TIME, HOWEVER, THERE ARE NONE AVAILABLE OR ANY PLANS TO DEVELOP THEM

10106927

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS WITH SAMSUNG/ANDROID SMARTPHONES HAVE REPORTED THAT WHILE PLAYING PANDORA...

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THROUGH HFL, A NO DEVICE CONNECTED MESSAGE APPEARS ON THE DISPLAY AUDIO SCREEN AND PANDORA STOPS WORKING. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA/AUDIO UNIT/AUDIO-NAVIGATION UNIT ISSUE.

10106926

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT...

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AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.

10086923

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS WITH SAMSUNG/ANDROID SMARTPHONES HAVE REPORTED THAT WHILE PLAYING PANDORA...

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THROUGH HFL, A NO DEVICE CONNECTED MESSAGE APPEARS ON THE DISPLAY AUDIO SCREEN AND PANDORA STOPS WORKING. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA/AUDIO UNIT/AUDIO-NAVIGATION UNIT ISSUE.

10086922

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT...

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AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.

HVAC & Climate

8 bulletins
11002701

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained due to a poor O-ring compression against the receiver/dryer barrel wall.

10186009

"Service Bulletin - There are several A/C leak detection tools available.

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-Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

10164669

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10164149

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10163180

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10159516

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10145428

Service bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained.

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There is poor O-ring compression against the receiver/dryer barrel wall.

10144790

Service bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained.

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There is poor O-ring compression against the receiver/dryer barrel wall.

Fuel System

7 bulletins
10187289

Dealer Message - On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles.

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Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first.

10142615

Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.

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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.

10133020

Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.

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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.

10130051

Tech line summary article - If there?s an EVAP system leak from the filler neck (DTC P0455 [EVAP system large leak...

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detected] or P0456 [EVAP system very small leak detected] is set), don?t replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.

10127365

Tech line summary article - If there?s an EVAP system leak from the filler neck (DTC P0455 [EVAP system large leak...

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detected] or P0456 [EVAP system very small leak detected] is set), don?t replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.

10108904

Tech line summary article - If there's an EVAP system leak from the filler neck (DTC P0455 [EVAP system large leak...

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detected] or P0456 [EVAP system very small leak detected] is set), don't replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.

10108055

TECHLINE SUMMARY ARTICLE - IF THERES AN EVAP SYSTEM LEAK FROM THE FILLER NECK (DTC P0455 [EVAP SYSTEM LARGE LEAK...

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DETECTED] OR P0456 [EVAP SYSTEM VERY SMALL LEAK DETECTED] IS SET), DONT REPLACE THE FUEL FILL PIPE! INSTEAD, REPLACE THE MIS-FUEL INHIBIT DEVICE AND THE MAIN FLAP UNIT. HONDA PARTS STOCK CARRIES REPLACEMENT PARTS JUST FOR THIS PURPOSE.

Transmission

6 bulletins
10241165

Service Bulletin - Vehicle shows Transmission Temperature Too Hot on the MID with no related DTCs due to ATF...

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deterioration causing high foaming and low viscosity. During extended high load driving ATF will foam and cooler flow rate is reduced.

10139549

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.

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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.

10139548

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.

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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.

10135066

Service bulletin - When adjusting the driver's seat height or tilt, the power seat does not move or moves just a small...

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amount and clicks loudly during operation. The vertical transmission assembly (VTA) unit has a stripped internal gear.

10129336

Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to...

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confirm the judder/shudder is coming from the torque converter.

10108363

"SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH.

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THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER AND THE TRANSMISSION IS NOT DAMAGED BY THIS JUDDER."

Pre-Delivery & Maintenance

3 bulletins
10234579

Service Bulletin - There is a loud buzzing or whining when adjusting the drivers or front passengers seat forward and backward.

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This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.

10187003

Service Bulletin - MIL Comes On with DTC P0300-P0306 or P219A/B

10168041

Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward.

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The flex cable in the seat adjustment mechanism is not correctly lubricated.

Brakes

3 bulletins
10106905

CUSTOMER LETTER - LETTER ADVISING OWNERS THAT AN ELECTRIC BRAILER BRAKE SUBHARNESS WAS NOT INCLUDED IN THE VEHICLE'S...

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GLOVE BOX AND THE HARNESS IS INCLUDED IN THIS PACKAGE.

10099111

DEALER MESSAGE - TODAY, NOVEMBER 15, 2016, AMERICAN HONDA IS NOTIFYING ALL DEALERS OF A PRODUCT UPDATE FOR CERTAIN MODEL...

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YEAR 2017 RIDGELINE AWD VEHICLES DUE TO AN ASSEMBLY ERROR. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE REPAIREDPER SERVICE BULLETIN, 16-102, PRODUCT UPDATE: 2017 RIDGELINE ELECTRIC TRAILER BRAKE SUB-HARNESS. REFER TO VIN INQUIRY TO DETERMINE WHICH UNITS IN YOUR INVENTORY ARE AFFECTED. AMERICAN HONDA EXPECTS TO BEGIN CUSTOMER NOTIFICATION IN EARLY DECEMBER 2016.

10099109

"SERVICE BULLETIN - DURING ASSEMBLY, THE ELECTRIC TRAILER BRAKE SUB-HARNESS WAS NOT PLACED IN THE VEHICLE GLOVEBOX.

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THE OWNERS MANUAL INDICATES THIS SUB-HARNESS IS INCLUDED WITH THE VEHICLE AND IS USED FOR TRAILERS THAT HAVE AN ELECTRIC BRAKE. THE MISSING SUB-HARNESS MAY CAUSE CONFUSION AND POTENTIAL CUSTOMER DISSATISFACTION"

Lighting

2 bulletins
10215491

Service bulletin - One or more accessory running board lights are flickering or not working.

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The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal

10175802

Service Bulletin - One or more accessory running board lights are flickering or not working.

Software & Calibration

1 bulletin
10187004

Service Bulletin - MIL Comes On with DTC P0430 or P0430 with P030X, P219A, P219B (With Software Update)

Steering

1 bulletin
10115757

Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering.

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The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.

Hybrid & EV

1 bulletin
10108054

TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE...

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APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.