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2024 Honda Prologue TSBs

25 Technical Service Bulletins across 6 categories

Electrical

11 bulletins
11037714

Owner Notification Letter - Certain 2024 Prologue vehicles may have improperly installed, or missing cavity plugs from...

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the rear chassis harness electrical connector.

11034197

Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear...

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chassis harness electrical connector.

11029284

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on).

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While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. Possible DTC codes P0530 (Air Conditioning Refrigerant Pressure Sensor Circuit) and P0534 (Air Conditioning Refrigerant Charge Low) may be set.

11024251

Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to...

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update all applicable control module software at the same time. When initiated, all applicable updates are done in parallel, instead of the conventional individual control module update. Customers may have complaints or concerns that may get resolved by doing this software update.

11024250

Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to...

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update all applicable control module software at the same time. When initiated, all applicable updates are done in parallel, instead of the conventional individual control module update. Customers may have complaints or concerns that may get resolved by doing this software update.

11021753

Service Bulletin - An update to A11 Radio Control Module software to address known issues.

11020579

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on).

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While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. Possible DTC codes P0530 (Air Conditioning Refrigerant Pressure Sensor Circuit) and P0534 (Air Conditioning Refrigerant Charge Low) may be set.

11020081

Service Bulletin - The A11 Radio Control Module requires an update due to various electronic issues.

11019250

Service Bulletin - A Malfunction Indicator Lamp (MIL) may illuminate, or a Service High Voltage message may appear.

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Additionally, the 12-volt battery may intermittently or persistently discharge due to an internal Battery Energy Control Module (BECM) calibration anomaly causing the setting of specific DTCs related to battery performance and communication.

11016454

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on).

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While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. Possible DTC codes P0530 (Air Conditioning Refrigerant Pressure Sensor Circuit) and P0534 (Air Conditioning Refrigerant Charge Low) may be set.

11015699

Service Bulletin - Due to software issue, customers may experience intermittent loss of heating or cooling in the cabin...

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and may display a "Service High Voltage" message and DTC B2BAA.

Engine

8 bulletins
11033797

Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount...

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on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

11030197

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on).

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While driving, the heat may begin to blow cold air and the blower speed may drop intermittently due to possible faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the condenser check valve.

11020083

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling...

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(A/C on) due to a potential faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the condenser check valve.

11019903

Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount...

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on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

11019249

Service Bulletin - During manufacturing, improperly sized bolts may have been used to install the motor mount on the...

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front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

11018013

Dealer Message - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front...

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electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

11006808

Service Bulletin - The sunroof/sunshade motor initialization procedure in Service Information is incorrect.

11002856

Service Bulletin - The sunroof/sunshade motor initialization procedure in Service Information is incorrect.

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Use the revised procedure outlined in this service bulletin.

Brakes

2 bulletins
11034196

Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated.

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An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.

11031505

Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features.

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These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.

Other

2 bulletins
11031492

Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111.

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All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.

11026973

Tech Line Summary - Customers may complain of a clicking or ratcheting type noise when turning.

HVAC & Climate

1 bulletin
11030079

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on).

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While driving, the heat may begin to blow cold air and the blower speed may drop intermittently.

Infotainment

1 bulletin
11015012

Service Bulletin - When switching to Sirius XM media source, the center display screen could freeze.

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The screen will remain frozen with a Loading message displayed.