2017 Honda Pilot TSBs
181 Technical Service Bulletins across 13 categories
Categories
Engine
106 bulletinsService Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not...
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restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.
Service Bulletin - Torque converters may not have been manufactured to proper specifications.
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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing D and set DTC P0741 Torque Converter Clutch Performance or Stuck OFF.
Service Bulletin - Torque converters may not have been manufactured to proper specifications.
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As a result, the lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing D and set the DTC P0741 Torque Converter Clutch Performance or Stuck OFF.
Dealer Message - Torque converters may not have been manufactured to proper specifications.
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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL not illuminating. D flashes and Transmission Overheat message appears setting DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor...
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connector area that corrodes the terminals.
Service Bulletin - Drivers may experience a chirping sound coming from the engine area with the engine warmed up due to...
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the high pressure fuel pump is making a chirp.
Service Bulletin - The MIL flashes and vehicle will not accelerate, low power.
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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengers power window inop from drivers master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
Service Bulletin - Torque converters may not have been manufactured to proper specifications.
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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
Service Bulletin - Torque converters may not have been manufactured to proper specifications.
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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
Dealer Message - Torque converters may not have been manufactured to proper specifications.
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As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL illuminating and set DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures.
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Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline.
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Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle...
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may not automatically restart.
Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty...
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extension notice date.
Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures.
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Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
Dealer Message- American Honda Motor Co., Inc.
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(AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low.
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Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not...
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restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
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Dirt may be clogging the EVAP canister vent tube.
Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
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Dirt may be clogging the EVAP canister vent tube.
Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
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Dirt may be clogging the EVAP canister vent tube.
Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
"Owner Notification Letter - On some 2016-17 Pilot, 2017 Ridgeline, and 2018 Odysey models, the malfunction indicator...
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light (MIL) may come on if one of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) Depending on which DTCs were stored, the powertrain control module (PCM) may need the PGM-FI and A/T software updated. Additionally, the fuel injectors may need to be replaced. American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem."
"Owner Notification Letter - On some 2017-19 Pilot, 2017-19 Ridgeline, and 2018-19 Odyssey models, the malfunction...
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indicator light (MIL) may come on if one or more of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem."
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button.
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Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
"Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.
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Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first."
"Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.
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Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first."
Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit,...
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2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button.
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Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may also be stored: -P030X (misfire) -P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) -P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
Service Bulletin - The MIL comes on with DTC P0300 (random misfire detected), and/or P0301-P0306 (cylinder misfire...
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detected), or P219A/B (air-fuel ratio variation of cylinder [bank 1, rear bank/bank 2, front bank]).
Service Bulletin - The timing belt area makes a chirping noise after the engine warms up.
Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Service Bulletin - There is a chirping coming from the engine area with the engine warmed up.
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The high pressure fuel pump is making a chirp.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may be stored: -P030X (misfire) -P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) -P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2017 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may be stored: -P030X (misfire) -P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) -P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
"The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).
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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"
Service Bulletin - The MIL comes on with DTC P0300 (random misfire detected), and/or P0301-P0306 (cylinder misfire...
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detected), or P219A/B (air-fuel ratio variation of cylinder [bank 1, rear bank/bank 2, front bank]).
Dealer Message - American Honda Motor Co, Inc.
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(AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
Tech line summary article - We're getting reports of vehicles being stuck in ACCESSORY mode and unable to fully shut down.
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When this happens, the audio unit stays on, the ENGINE START/STOP button blinks, the gear position indicator doesn't show P, and the doors won't lock.
"Dealer message - American Honda Motor Co, Inc.
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(AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below. Qualifiers: AHM is collecting if the vehicle meets the following requirements this time:"
Dealer message - As we informed you via iN message on September 17, 2018, American Honda Motor Co., Inc (AHM) has...
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launched a new battery collection program. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Engineering request for investigation - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Service bulletin - There is a chirping coming from the engine area with the engine warmed up.
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The high pressure fuel pump is making a chirp.
Servicenews article - Until recently, Tech Line had only two categories for auto idle stop system issues.
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That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what's listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won't be able to help unless you do.
Service bulletin - There is a chirping coming from the engine area with the engine warmed up.
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The high pressure fuel pump is making a chirp.
Servicenews article - Until recently, Tech Line had only two categories for auto idle stop system issues.
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That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what's listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won't be able to help unless you do.
Servicenews article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or...
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vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.
Service bulletin - There is a chirping coming from the engine area with the engine warmed up.
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The high pressure fuel pump is making a chirp.
Service bulletin - American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the...
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original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer.
Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix.
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If the fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may have also overheated but because the issue was under investigation, a standard repair procedure hadn?t been developed. Further action is needed before the vehicle is completely repaired.
Tech line summary article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or...
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vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.
Servicenews article - We?re getting reports of reduced engine power with the MIL on.
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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.
Tech line summary article - Until recently, Tech Line had only two categories for auto idle stop system issues.
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That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what?s listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won?t be able to help unless you do.
Servicenews article - We?re getting reports of reduced engine power with the MIL on.
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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.
Service bulletin - There is a chirping coming from the engine area with the engine warmed up.
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The high pressure fuel pump is making a chirp.
Tech line summary article - We're getting reports of reduced engine power with the MIL on.
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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.
Service bulletin - American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the...
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original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer.
Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix.
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If the fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may have also overheated but because the issue was under investigation, a standard repair procedure hadn't been developed. Further action is needed before the vehicle is completely repaired.
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE...
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WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
TECH LINE SUMMARY ARTICLE - WERE GETTING REPORTS OF REDUCED ENGINE POWER WITH THE MIL ON.
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SERVICE TECHS ARE SEEING DTC P0369 (CMP SENSOR CIRCUIT INTERMITTENT INTERRUPTION) AND SIGNS OF EXCESSIVE CAMSHAFT END PLAY. FROM OUR INVESTIGATION, WEVE FOUND THAT THE CAMSHAFT THRUST COVER SURFACE ROUGHNESS IS OUT OF SPEC. TO REDUCE END PLAY, SOME TECHS ARE REPLACING THE CAMSHAFT THRUST COVER. BUT EVENTUALLY, THE CAMSHAFT WILL JUST MACHINE THE THRUST COVER AGAIN, RESULTING IN FURTHER EXCESSIVE END PLAY.
"SERVICE BULLETIN - THERE IS A CHIRPING COMING FROM THE ENGINE AREA WITH THE ENGINE WARMED UP.
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THE HIGH PRESSURE FUEL PUMP IS MAKING A CHIRP. NOTE: THIS NOISE DOES NOT IMPACT PUMP, ENGINE FUNCTION, OR RELIABILITY."
TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF REDUCED ENGINE POWER WITH THE MIL ON.
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SERVICE TECHS ARE SEEING DTC P0369 (CMP SENSOR CIRCUIT INTERMITTENT INTERRUPTION) AND SIGNS OF EXCESSIVE CAMSHAFT END PLAY.
Transmission
19 bulletinsService Bulletin - The vehicle's transmission temperature can become too hot due to automatic transmission fluid...
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deterioration causing high foaming and low viscosity. During extended high load driving, the automatic transmission fluid will foam and cooler flow rate is reduced.
Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
Service Bulletin - During a downshift from 9th or 8th gear to 7th gear or lower, a miscalculation in the TCM software...
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causes the MIL to come on with DTC P0716, input shaft [mainshaft] speed sensor [range/performance].
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T.
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During assembly, the transmission end cover sealing gasket was torn.
Service bulletin - When adjusting the driver's seat height or tilt, the power seat does not move or moves just a small...
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amount and clicks loudly during operation. The vertical transmission assembly (VTA) unit has a stripped internal gear.
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.
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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.
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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to...
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confirm the judder/shudder is coming from the torque converter.
Customer letter - On a limited number of 2016?17 Pilot vehicles, the 9-speed automatic transmission fluid (ATF) warmer may leak internally.
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If the ATF warmer leaks, you may notice one or more of the following symptoms: ? The vehicle overheats. ? The transmission shifts poorly. ? The transmission makes noise during shifting.
Customer letter - Your 2016 or 2017 Pilot previously had the transmission replaced because of a leaking 9-speed ...
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automatic transmission fluid (ATF) warmer. As the issue was under investigation when the transmission was replaced, your vehicle needs further action before it is completely repaired.
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T.
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During assembly, the transmission end cover sealing gasket was torn.
Service news article - Because of a transmission case casting flaw, the inside of the torque converter bracket hole in...
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some 9-speed A/Ts is porous enough that ATF could leak from the hole. This flaw was found by the transmission factory during production.
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.
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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.
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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
"SERVICE NEWS ARTICLE - DO YOU HAVE A VEHICLE THAT HAS MULTIPLE INDICATORS ON OR WONT GO INTO GEAR AND THE MIL IS ON...
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WITH A/T DTC P26C3 (INTERNAL CONTROL MODULE TRANSMISSION RANGE SENSOR PERFORMANCE)? THERE MAY BE DEBRIS IN THE REVERSE OR NEUTRAL SHIFT BUTTONS OF THE SHIFT BY WIRE (SBW) SHIFTER ASSEMBLY THATS CAUSING THEM TO STICK. TYPICAL DEBRIS ARE PARTICLES IN THE REVERSE SHIFT BUTTON OR STICKY RESIDUE IN THE NEUTRAL SHIFT BUTTON FROM SOMETHING THAT SPILLED."
"SERVICENEWS ARTICLE - IN A 9-SPEED A/T, THE ATF LEVEL IS CRITICAL.
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IF ITS TOO HIGH, THE TRANSMISSION COULD SHIFT HARD. IF ITS TOO LOW, THE TRANSMISSION COULD SLIP. THIS TRANSMISSION ALSO DOESNT USE A DIPSTICK. TO CHECK THE ATF LEVEL, YOU NEED TO RUN A SPECIAL PROCEDURE. ALTHOUGH ITS COVERED IN THE SERVICE INFORMATION, WERE INCLUDING IT IN THIS ARTICLE ALONG WITH SOME TIPS TO HELP ENSURE YOURE DOING THE JOB RIGHT."
"SERVICE NEWS ARTICLE - DO YOU HAVE A VEHICLE THAT HAS MULTIPLE INDICATORS ON OR WONT GO INTO GEAR AND THE MIL IS ON...
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WITH A/T DTC P26C3 (INTERNAL CONTROL MODULE TRANSMISSION RANGE SENSOR PERFORMANCE)? THERE MAY BE DEBRIS IN THE REVERSE OR NEUTRAL SHIFT BUTTONS OF THE SHIFT BY WIRE (SBW) SHIFTER ASSEMBLY THATS CAUSING THEM TO STICK. TYPICAL DEBRIS ARE PARTICLES IN THE REVERSE SHIFT BUTTON OR STICKY RESIDUE IN THE NEUTRAL SHIFT BUTTON FROM SOMETHING THAT SPILLED."
HVAC & Climate
14 bulletinsService Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...
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is stained due to a poor O-ring compression against the receiver/dryer barrel wall.
"Service Bulletin - There are several A/C leak detection tools available.
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-Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...
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is stained.
Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...
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is stained.
Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...
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is stained.
Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...
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is stained.
Service bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained.
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There is poor O-ring compression against the receiver/dryer barrel wall.
Service bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained.
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There is poor O-ring compression against the receiver/dryer barrel wall.
Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside...
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cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.
Service bulletin - The driver?s and/or front passenger?s seat heaters work intermittently or may not operate at all.
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The heater wire of the heater element can get pinched or broken in the trench area of the seat cushion.
Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside...
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cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.
Tech line summary article - The seat heaters offer passengers some level of comfort in colder weather when the seats or...
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inside cabin temperature are on the cool to cold side. But when it's warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there's something wrong with the seat heaters.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Electrical
12 bulletinsService Bulletin - MIL flashes and vehicle will not accelerate, low power.
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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special...
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self-tapping bolts to secure the seat cushion and seat-back frame to the seat frame.
Service Bulletin - Bluetooth HandsFreeLink freezes after a phone call, and stored voice tags are missing when the...
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ignition is turned to ON.
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position.
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If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
Service bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call, and the stored voice tags are...
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missing when the ignition is turned to ON. Some audio units are not updated to the latest software version.
Service bulletin - The roof molding front end caps become loose and lift away from roof panel.
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The roof molding front end caps are not held on securely.
Service bulletin - The roof molding front end caps become loose and lift away from roof panel.
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The roof molding front end caps are not held on securely.
Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).
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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.
Service bulletin - While driving, the customer may experience flickering interior/exterior lights, multiple indicators...
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coming on, jerky steering and/or other voltage-related fluctuations. The B+ sensing screw on the alternator is not torqued properly.
Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).
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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.
Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).
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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.
Service news article - Are you looking at what seems to be a rear differential axle seal or pinion seal leak? Something...
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to keep in mind: The actual culprit may be something loose or damaged above it. A loose or damaged fluid pressure sensor will drip rear differential fluid onto the axle seal. A loose fluid pressure check port will drip that fluid onto the pinion seal.
Infotainment
8 bulletinsServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound...
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(Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.
Service bulletin - The clock resets, and the navigation shows the vehicle in the wrong location.
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The navigation unit is faulty.
Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few...
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questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.
Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature.
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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.
Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an...
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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.
Techline summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won?t connect to the feature.
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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic. If so, there are some steps the service advisor can take right on the service drive that just might fix things.
Techline summary article - If a customer can?t hear the navigation voice when using Apple Maps with Apple CarPlay, an...
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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn?t work, there?s nothing a service tech needs to do.
THE APP INSTALLER ICON, LISTED UNDER APP LIST ON THE DISPLAY AUDIO SCREEN, HAS DRAWN A FEW QUESTIONS FROM CURIOUS CUSTOMERS.
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THIS ICON IS MEANT FOR FUTURE APPS THAT MAY BE DEVELOPED. AT THIS TIME, HOWEVER, THERE ARE NONE AVAILABLE OR ANY PLANS TO DEVELOP THEM
Body & Paint
7 bulletinsService Bulletin - The headlight seal may become damaged from a misadjusted hood.
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Damage to the headlight seal may lead to moisture condensation building up in the headlight.
Service Bulletin - The hood flutters or vibrates at highway speeds.
Service bulletin - The hood flutters or vibrates at highway speeds.
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Adjust the hood edge cushions to slightly touch the hood while still maintaining proper hood alignment. Inspect the adhesive between the hood skin and the support structure. Apply 3M ULTRAPRO Autobody sealant between hood skin and support structure if needed.
Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer...
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complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer...
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complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER...
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COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER...
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COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Pre-Delivery & Maintenance
4 bulletinsService Bulletin - There is a loud buzzing or whining when adjusting the drivers or front passengers seat forward and backward.
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This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
Service Bulletin - MIL Comes On with DTC P0300-P0306 or P219A/B
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward.
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The flex cable in the seat adjustment mechanism is not correctly lubricated.
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part...
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of regular maintenance
Fuel System
3 bulletinsDealer Message - On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles.
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Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.
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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.
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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
Lighting
2 bulletinsService bulletin - One or more accessory running board lights are flickering or not working.
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The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal
Service Bulletin - One or more accessory running board lights are flickering or not working.
Software & Calibration
2 bulletinsService Bulletin - MIL Comes On with DTC P0430 or P0430 with P030X, P219A, P219B (Without Software Update)
Service Bulletin - MIL Comes On with DTC P0430 or P0430 with P030X, P219A, P219B (With Software Update)
Brakes
2 bulletinsServicenews article - There are two types of 12-volt batteries used in Honda vehicles today: the conventional flooded...
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lead acid (FLA) battery and the absorbed glass mat (AGM) battery. Each battery type has its own uniquely tuned charging and battery management systems, therefore cannot be interchanged.
Servicenews article - There are two types of 12-volt batteries used in Honda vehicles today: the conventional flooded...
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lead acid (FLA) battery and the absorbed glass mat (AGM) battery. Each battery type has its own uniquely tuned charging and battery management systems, therefore cannot be interchanged.
Steering
1 bulletinService news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering.
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The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
Hybrid & EV
1 bulletinTECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE...
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APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.