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2016 Honda Pilot TSBs

365 Technical Service Bulletins across 17 categories

Engine

143 bulletins
11020578

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not...

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restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.

11011045

Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor...

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connector area that corrodes the terminals.

11007647

Service Bulletin - Drivers may experience a chirping sound coming from the engine area with the engine warmed up due to...

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the high pressure fuel pump is making a chirp.

11002716

Service Bulletin - The MIL flashes and vehicle will not accelerate, low power.

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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.

10253299

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10252076

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10251156

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10251149

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengers power window inop from drivers master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10245550

Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

10234629

Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures.

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Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.

10232977

Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline.

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Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

10232975

Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle...

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may not automatically restart.

10232973

Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty...

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extension notice date.

10232960

Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures.

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Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.

10231048

Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

10229678

Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low.

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Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.

10229676

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not...

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restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.

10229675

Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

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Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

10215508

Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

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Dirt may be clogging the EVAP canister vent tube.

10213542

Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

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Dirt may be clogging the EVAP canister vent tube.

10211558

Today, March 5, 2016, American Honda Motor Co., Inc.

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is announcing a product update for 26,764 model year 2016 Pilot vehicles with roof molding that may be loose or detach.

10211076

Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

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Dirt may be clogging the EVAP canister vent tube.

10208841

Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

10192970

On Friday, January 29, 2016, American Honda Motor Co., Inc.

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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring Inspection once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall

10189943

"Owner Notification Letter - On some 2016-17 Pilot, 2017 Ridgeline, and 2018 Odysey models, the malfunction indicator...

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light (MIL) may come on if one of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) Depending on which DTCs were stored, the powertrain control module (PCM) may need the PGM-FI and A/T software updated. Additionally, the fuel injectors may need to be replaced. American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem."

10187552

Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button.

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Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.

10187006

"Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

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Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first."

10184331

Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit,...

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2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.

10184330

Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button.

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Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.

10183520

"Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

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Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: -P0420 (rear bank catalyst system efficiency below threshold [bank 1]) -P0430 (front bank catalyst system efficiency below threshold [bank 2]) -P0300-P0306 (misfire) -P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) -P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first."

10181839

Service Bulletin - The timing belt area makes a chirping noise after the engine warms up.

10178456

Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).

10176776

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10176146

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10171741

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10171546

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10171186

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10171033

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10170787

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10170229

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10169980

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10169062

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10168308

Service Bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10168049

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10167127

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10166497

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10165662

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.

10165001

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10164466

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10163922

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10163414

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2017 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10162452

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10162448

"Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]).

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Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])"

10160910

Service Bulletin - The MIL comes on with DTC P0300 (random misfire detected), and/or P0301-P0306 (cylinder misfire...

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detected), or P219A/B (air-fuel ratio variation of cylinder [bank 1, rear bank/bank 2, front bank]).

10159033

Dealer Message - American Honda Motor Co, Inc.

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(AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.

10159032

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.

10159031

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.

10152764

Tech line summary article - We're getting reports of vehicles being stuck in ACCESSORY mode and unable to fully shut down.

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When this happens, the audio unit stays on, the ENGINE START/STOP button blinks, the gear position indicator doesn't show P, and the doors won't lock.

10150424

"Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN.

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The 9-speed automatic transmission fluid (ATF) warmer may have been improperly manufactured and may allow the engine coolant and ATF to intermix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement."

10150278

"Dealer message - American Honda Motor Co, Inc.

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(AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below. Qualifiers: AHM is collecting if the vehicle meets the following requirements this time:"

10149649

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10149638

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10146070

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10145436

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10145395

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10145393

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10144380

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10144379

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10144363

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10144360

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10144038

Engineering request for investigation - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10143694

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10143693

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10143359

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10143343

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10143333

Servicenews article - Until recently, Tech Line had only two categories for auto idle stop system issues.

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That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what's listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won't be able to help unless you do.

10143229

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10143210

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10143160

Servicenews article - Until recently, Tech Line had only two categories for auto idle stop system issues.

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That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what's listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won't be able to help unless you do.

10142660

Dealer Message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10142635

Servicenews article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or...

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vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.

10142616

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10141178

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10139585

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10139557

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10136439

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10136422

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10136421

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10136413

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10134512

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10134507

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10134506

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10134505

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10134502

Service bulletin - The MIL comes on with DTC P0300 (random misfire detected) and/or P0301-P0306 (cylinder misfire...

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detected) or P219A/B (air-fuel ratio variation of cylinder (bank 1, rear bank/bank 2, front bank).

10134501

Service bulletin - American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the...

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original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer.

10134382

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10134378

Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix.

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If the fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may have also overheated but because the issue was under investigation, a standard repair procedure hadn?t been developed. Further action is needed before the vehicle is completely repaired.

10134377

Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix.

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If the fluids mix, the engine and transmission may be permanently damaged and require replacement.

10133055

Tech line summary article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or...

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vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.

10133054

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133052

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133040

Tech line summary article - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer...

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complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133039

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133038

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133033

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133025

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133024

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133023

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10133021

Service bulletin - The MIL comes on with DTC P0300 (random misfire detected) and/or P0301-P0306 (cylinder misfire...

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detected) or P219A/B (air-fuel ratio variation of cylinder (bank 1, rear bank/bank 2, front bank). The injectors were installed improperly at the factory and/or contamination was introduced to the fuel system that is affecting the fuel flow.

10133004

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind

10133003

Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a...

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no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind

10130037

Servicenews article - We?re getting reports of reduced engine power with the MIL on.

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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.

10129804

Tech line summary article - Until recently, Tech Line had only two categories for auto idle stop system issues.

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That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what?s listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won?t be able to help unless you do.

10127351

Servicenews article - We?re getting reports of reduced engine power with the MIL on.

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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.

10124265

Service bulletin - There is a chirping coming from the engine area with the engine warmed up.

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The high pressure fuel pump is making a chirp.

10119597

Customer letter - On a limited number of 2016 Pilot vehicles, the 9-speed automatic transmission fluid (ATF) warmer may ...

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have been improperly manufactured and may allow the engine coolant and ATF to intermix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement.

10117336

Tech line summary article - We're getting reports of reduced engine power with the MIL on.

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Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.

10117329

Service bulletin - American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the...

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original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer.

10117328

Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix.

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If the fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may have also overheated but because the issue was under investigation, a standard repair procedure hadn't been developed. Further action is needed before the vehicle is completely repaired.

10117327

Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix.

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If the fluids mix, the engine and transmission may be permanently damaged and require replacement.

10115758

Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix.

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If the fluids mix, the engine and transmission may be permanently damaged and require replacement.

10108387

ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE...

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WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108333

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108327

ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108294

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108268

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108053

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10106919

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10106849

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10100624

"SERVICE BULLETIN - DURING MANUFACTURING, THE GAUGE CONTROL MODULE SOFTWARE INSTALLED DID NOT MEET SPECIFICATION.

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THIS BULLETIN COVERS A NON-COMPLIANCE RECALL, A PRODUCT UPDATE, AND A SERVICE REPAIR ALL RESULTING FROM THE FAULTY SOFTWARE AND REMEDIED BY THE SOFTWARE UPDATE: NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE - THERE IS A SOFTWARE BUG AFFECTING THE GAUGE CONTROL MODULE. WHEN THE SYSTEM EXPERIENCES AN FCAN BUS OFF, THE SYSTEM INDICATORS ON THE GAUGE CLUSTER DO NOT TURN ON AND THE GAUGE NEEDLES DO NOT RETURN TO HOME POSITION. AS A RESULT, AFFECTED VEHICLES DO NOT COMPLY WITH APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS. PRODUCT UPDATE: ODOMETER MILEAGE THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER EACH TIME THE ON MODE IS SELECTED. AUTO DOOR LOCK SETTINGS WHEN THE IGNITION IS TURNED TO OFF, THE GAUGE CONTROL MODULE CLEARS THE AUTO DOOR LOCK PERSONALIZED SETTINGS AND RESETS THEM TO THE DEFAULT FACTORY SETTINGS."

10100611

"DEALER MESSAGE - YESTERDAY, OCTOBER 15, 2015, AMERICAN HONDA NOTIFIED NHTSA OF A SAFETYRECALL FOR APPROXIMATELY 35,400...

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MODEL YEAR 2016 PILOT VEHICLES DUE TOSOFTWARE ISSUES THAT MAY CAUSE DIFFERENT ERRORS IN THE COMBI METER ASSEMBLY. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE REPAIRED PER SERVICEBULLETIN, 15-073, NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE FCAN BUS OFF . REFER TO YOUR ERESPONSIBILITY REPORT OR VIN INQUIRY TODETERMINE WHICH UNITS IN YOUR INVENTORY ARE AFFECTED. AMERICAN HONDA MOTOR CO. EXPECTS TO BEGININITIAL CUSTOMER NOTIFICATION IN LATE NOVEMBER 2015."

10100176

SERVICE NEWS ARTICLE - DO YOU HAVE A FAIRLY LOW MILEAGE VEHICLE IN YOUR SHOP WITH THE MIL ON, THE GEAR POSITION...

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INDICATOR BLINKING, AND A/T DTC P2638 (TORQUE FEEDBACK SIGNAL A RANGE/PERFORMANCE)? CHANCES ARE THE IDLE LEARN PROCEDURE WASNT DONE RIGHT AT PDI.

10099876

ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER...

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COMPLAINT OF WIND NOISE COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10099697

ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER...

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COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10099695

ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER...

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COMPLAINT OF WIND NOISE COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10099061

TECH LINE SUMMARY ARTICLE - WERE GETTING REPORTS OF REDUCED ENGINE POWER WITH THE MIL ON.

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SERVICE TECHS ARE SEEING DTC P0369 (CMP SENSOR CIRCUIT INTERMITTENT INTERRUPTION) AND SIGNS OF EXCESSIVE CAMSHAFT END PLAY. FROM OUR INVESTIGATION, WEVE FOUND THAT THE CAMSHAFT THRUST COVER SURFACE ROUGHNESS IS OUT OF SPEC. TO REDUCE END PLAY, SOME TECHS ARE REPLACING THE CAMSHAFT THRUST COVER. BUT EVENTUALLY, THE CAMSHAFT WILL JUST MACHINE THE THRUST COVER AGAIN, RESULTING IN FURTHER EXCESSIVE END PLAY.

10098903

"SERVICE BULLETIN - THERE IS A CHIRPING COMING FROM THE ENGINE AREA WITH THE ENGINE WARMED UP.

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THE HIGH PRESSURE FUEL PUMP IS MAKING A CHIRP. NOTE: THIS NOISE DOES NOT IMPACT PUMP, ENGINE FUNCTION, OR RELIABILITY."

10098853

TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF REDUCED ENGINE POWER WITH THE MIL ON.

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SERVICE TECHS ARE SEEING DTC P0369 (CMP SENSOR CIRCUIT INTERMITTENT INTERRUPTION) AND SIGNS OF EXCESSIVE CAMSHAFT END PLAY.

10088671

SERVICE BULLETIN - TRANSMISSION FUNCTION IMPROVEMENTS: SENSATION OF SURGE WHILE BRAKING, SLOW DOWNSHIFT RESPONSE AT LOW...

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ENGINE SPEEDS, AND OTHER LISTED SYMPTOMS. AMERICAN HONDA HAS MADE SEVERAL SHIFT QUALITY IMPROVEMENTS IN THE 2016 PILOT.

10088101

SERVICE BULLETIN - THERE IS A CHIRPING COMING FROM THE ENGINE AREA WITH THE ENGINE WARMED UP.

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REPLACE THE HIGH PRESSURE FUEL PUMP TO REMEDY THIS CONDITION.

10084728

SERVICE BULLETIN - THE TIMING BELT AREA MAKES A CHIRPING NOISE AFTER THE ENGINE WARMS UP BECAUSE THE TIMING BELT...

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CONTACTS THE BACK EDGE OF THE CRANKSHAFT PULLEY.

10084329

SERVICE BULLETIN - THE TIMING BELT AREA MAKES A CHIRPING NOISE AFTER THE ENGINE WARMS UP.

10083875

SERVICE BULLETIN - POWERTRAIN SOFTWARE UPDATE TO REMEDY SURGE WHILE BRAKING, SLOW DOWNSHIFT RESPONSE AT LOW ENGINE...

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SPEEDS, AND OTHER SYMPTOMS.

Body & Paint

36 bulletins
10232959

Service Bulletin - The headlight seal may become damaged from a misadjusted hood.

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Damage to the headlight seal may lead to moisture condensation building up in the headlight.

10204949

Service Bulletin - The hood flutters or vibrates at highway speeds.

10204276

Product Update: Roof Molding Supersedes 16-021 dated March 5 2016 to revise the information highlighted in yellow

10204275

Product Update: Roof Molding Supersedes 16-021 dated March 5 2016 to revise the information highlighted in yellow

10193223

ON SOME 2016 Pilot vehicles, the roof molding retaining clips are spread too far apart, high crosswinds, there is a...

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possibility that the molding may detach.

10192972

Basic Problem By design, the 2016 model year Pilot vehicles have a wide distance between front and rear edge of roof molding.

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Vehicles that were produced before September 8, 2015 have molding clips with insufficient strength to maintain/restrain the molding in high cross winds situations or at carwash dryers

10166794

Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins.

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Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.

10164451

Service Bulletin - This warranty extension only applies to 2013-14 Odyssey and 2013-16 Pilot vehicles that are painted NH-603P White Diamond Pearl.

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The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customerinduced damage, etc.

10163814

Owner Notification Letter - On some 2013-14 Odyssey and 2013-16 Pilot models, the exterior paint on the roof and tailgate may peel off.

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To ensure your confidence in your vehicle, American Honda is extending the warranty on the paint in these areas to 7 years from the original date of purchase.

10163798

Dealer Message - In the last few weeks, American Honda has issued several paint warranty extension service bulletins on...

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the Pilot, Odyssey, HR-V and Fit models due to paint defects under S/B# 19-055, 19-056, 19 057, 19-058 and 19-064. It is important that your dealership follows the requirements listed in the service bulletins (and below) or your claim may be debited.

10161243

Dealer Message - Today, June 1, 2019, American Honda is announcing a warranty extension for certain 2011-14 Odyssey and...

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2013-16 Pilot vehicles with either Taffeta White or White Diamond Pearl paint to address customer concerns with peeling paint. American Honda is extending the paint warranty coverage from 3 years/unlimited mileage to 7 years/unlimited mileage.

10161240

Service Bulletin - The exterior paint on the roof and/or tailgate may peel off.

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American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, etc.

10145389

Service bulletin - The hood flutters or vibrates at highway speeds.

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Adjust the hood edge cushions to slightly touch the hood while still maintaining proper hood alignment. Inspect the adhesive between the hood skin and the support structure. Apply 3M ULTRAPRO Autobody sealant between hood skin and support structure if needed.

10142669

Service bulletin - Certain units have roof molding retaining clips that are spread too far apart.

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In high crosswinds, there is a possibility that the molding may detach.

10117996

Tech line summary article - Some customers have reported that when opening the tailgate after it rains they?re getting...

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doused with a stream of water while standing under it. We?re aware of this issue and have it under investigation.

10108898

Tech line summary article - Is the panoramic glass roof sunshade binding, sagging, or bunching? If so, replace it.

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The replacement sunshade has been countermeasured not to do this. Keep in mind that some minor wrinkling of the sunshade fabric is normal while it's opening or closing and it doesn't affect sunshade operation. When in its fully closed position, the sunshade shouldn't have any wrinkles.

10108779

Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN.

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On some 2016 Pilot vehicles, the roof molding retaining clips are spread too far apart. In high crosswinds, there is a possibility that the molding may detach.

10108769

Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer...

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complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10108758

Service bulletin - One or more window glass moves slowly while opening or closing.

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Additionally, if a window does move slowly, it is possible for the vehicle to unlearn the auto up/down feature on the driver's or front passenger's window. There is too much friction caused by the glass run channel.

10108740

Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer...

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complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10108684

Service bulletin - Certain units have roof molding retaining clips that are spread too far apart.

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In high crosswinds, there is a possibility that the molding may detach.

10108393

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER...

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COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108384

SERVICE BULLETIN - THE LOWER DOOR TRIM IS LOOSE.

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THE MOUNTING CLIPS HAVE LOW RETENTION FORCE.

10106922

TECHLINE SUMMARY ARTICLE - IS THE PANORAMIC GLASS ROOF SUNSHADE BINDING, SAGGING, OR BUNCHING? IF SO, REPLACE IT.

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THE REPLACEMENT SUNSHADE HAS BEEN COUNTERMEASURED NOT TO DO THIS.

10106836

"TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN OPENING THE TAILGATE AFTER IT RAINS THEYRE GETTING...

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DOUSED WITH A STREAM OF WATER WHILE STANDING UNDER IT. WERE AWARE OF THIS ISSUE AND HAVE IT UNDER INVESTIGATION. IF THE WATER IS STREAMING DOWN ALONG THE SIDES OF THE TAILGATE, ITS NORMAL. THE TAILGATE IS DESIGNED TO DO THIS."

10099903

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF WIND NOISE...

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COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10099791

"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF WIND NOISE...

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COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND. QUALIFIERS AHM IS INTERESTED ONLY IF THE VEHICLE MEETS THE FOLLOWING REQUIREMENTS: MUST CONFIRM DEFORMED OR DISTORTED REAR LEFT 1. DOOR WEATHERSTRIP. 2. NO PREVIOUS ACCIDENTS OR REPAIRS RELATED TO THE REAR LEFT DOOR WEATHERSTRIP."

10099662

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF WIND NOISE...

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COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10099486

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF WIND NOISE...

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COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10098845

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER...

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COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10088145

SERVICE BULLETIN - CERTAIN UNITS HAVE ROOF MOLDING RETAINING CLIPS THAT ARE SPREAD TOO FAR APART.

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IN HIGH CROSSWINDS, THERE IS A POSSIBILITY THAT THE MOLDING MAY DETACH.

10086921

TECHLINE SUMMARY ARTICLE - IS THE PANORAMIC GLASS ROOF SUNSHADE BINDING, SAGGING, OR BUNCHING? IF SO, REPLACE IT.

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THE REPLACEMENT SUNSHADE HAS BEEN COUNTERMEASURED NOT TO DO THIS.

10086569

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN OPENING THE TAILGATE AFTER IT RAINS THEYRE GETTING...

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DOUSED WITH A STREAM OF WATER WHILE STANDING UNDER IT. WERE AWARE OF THIS ISSUE AND HAVE IT UNDER INVESTIGATION.

10086085

SERVICE BULLETIN - ONE OR MORE WINDOW GLASS MOVES SLOWLY WHILE OPENING OR CLOSING.

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ADDITIONALLY, IF A WINDOW DOES MOVE SLOWLY, IT IS POSSIBLE FOR THE VEHICLE TO UNLEARN THE AUTO UP/DOWN FEATURE ON THE DRIVERS OR FRONT PASSENGERS WINDOW. THIS CONDITION RESULTS FROM TOO MUCH FRICTION CAUSED BY THE GLASS RUN CHANNEL.

10084407

TECHLINE SUMMARY ARTICLE - IS THE PANORAMIC GLASS ROOF SUNSHADE BINDING, SAGGING, OR BUNCHING? IF SO, REPLACE IT.

10084207

LETTER NOTIFYING OWNERS TO REPLACE THE ROOF MOLDING CLIPS TO PREVENT INADVERTENT DETACHMENT.

Electrical

34 bulletins
11005272

Service Bulletin - MIL flashes and vehicle will not accelerate, low power.

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After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.

10211595

During manufacturing, the gauge control module software installed did not meet specification and there are two potential...

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issues: ? The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). ? The gauge control module loses communication with the HDS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle.

10204287

Service Bulletin - Service Manual Update: DTC B121E - The service information is missing the troubleshooting procedures...

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for DTC B121E climate control lunit lost communication with touch control panel DTC B121E was mistakenly assigned to this vehicle and dos not apply. For troulbleshooting, use the procledures for DTC U0180 LOST LCOMMUNICATION WITH AUTOMATIC LIGHTING CONTROL UNIT/SENSOR

10193159

During manufacturing, the gauge control module software installed did not meet specification and there are two...

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potential issues: The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). The gauge control module loses communication with the HDS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle.

10183525

Dealer Message - The fuel injectors may not have been manufactured to proper specifications.

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As a result, debris from the high pressure pump or the fuel injector machining process may cause internal wear or clogging inside one or more injectors. Also, the PCM software may misinterpret sensor inputs as deteriorated catalytic converter.

10173878

Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special...

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self-tapping bolts to secure the seat cushion and seat-back frame to the seat frame.

10163407

Service Bulletin - Bluetooth HandsFreeLink freezes after a phone call, and stored voice tags are missing when the...

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ignition is turned to ON.

10160545

ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position.

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If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.

10149646

Service bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call, and the stored voice tags are...

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missing when the ignition is turned to ON. Some audio units are not updated to the latest software version.

10143335

Servicenews article - We're currently looking into a no-start issue requiring 12-volt battery replacement.

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To fully understand what's causing it, we need to collect failed batteries from vehicles that meet these criteria.

10143162

Servicenews article - We're currently looking into a no-start issue requiring 12-volt battery replacement.

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To fully understand what's causing it, we need to collect failed batteries from vehicles that meet these criteria.

10141167

Service bulletin - The roof molding front end caps become loose and lift away from roof panel.

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The roof molding front end caps are not held on securely.

10139552

Service bulletin - The roof molding front end caps become loose and lift away from roof panel.

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The roof molding front end caps are not held on securely.

10129414

Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).

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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

10128893

Service bulletin - While driving, the customer may experience flickering interior/exterior lights, multiple indicators...

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coming on, jerky steering and/or other voltage-related fluctuations. The B+ sensing screw on the alternator is not torqued properly.

10118004

Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).

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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

10115833

Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).

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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

10108882

Service bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [Bank 2]).

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The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter.

10108760

Service news article - Are you looking at what seems to be a rear differential axle seal or pinion seal leak? Something...

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to keep in mind: The actual culprit may be something loose or damaged above it. A loose or damaged fluid pressure sensor will drip rear differential fluid onto the axle seal. A loose fluid pressure check port will drip that fluid onto the pinion seal.

10108403

"FOLLOWUP NOTICE - OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN.

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DURING MANUFACTURING, THE GAUGE CONTROL MODULE SOFTWARE INSTALLED DID NOT MEET SPECIFICATION AND THERE ARE TWO POTENTIAL ISSUES: THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER WHEN THE OFF MODE IS SELECTED (TOURING AND ELITE ONLY). THE GAUGE CONTROL MODULE LOSES COMMUNICATION WITH THE HDS OR MAY NOT TRANSFER THE ODOMETER MILEAGE AND MAINTENANCE MINDER INFORMATION WHEN REPLACING THE GAUGE CONTROL MODULE. THERE IS ONE SOFTWARE UPDATE THAT WILL REPAIR ONE OR BOTH OF THE ISSUES AFFECTING YOUR VEHICLE."

10107303

DEALER MESSAGE - AMERICAN HONDA IS CONDUCTING A QUALITY REVIEW/INVESTIGATION OF THE 2016 PILOT TRAILER HITCH HARNESS.

10100228

"SERVICE BULLETIN - DURING MANUFACTURING, THE GAUGE CONTROL MODULE SOFTWARE INSTALLED DID NOT MEET SPECIFICATION AND...

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THERE ARE TWO POTENTIAL ISSUES: THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER WHEN THE OFF MODE IS SELECTED (TOURING AND ELITE ONLY). THE GAUGE CONTROL MODULE LOSES COMMUNICATION WITH THE HDS OR MAY NOT TRANSFER THE ODOMETER MILEAGE AND MAINTENANCE MINDER INFORMATION WHEN REPLACING THE GAUGE CONTROL MODULE."

10100214

"DEALER MESSAGE - TODAY, NOVEMBER 5, 2015, AMERICAN HONDA IS ANNOUNCING A PRODUCT UPDATE FOR 7,537 2016 PILOT VEHICLES...

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TO UPDATE THE GAUGE CONTROL MODULE SOFTWARE. BASIC PROBLEM DUE TO A SOFTWARE ERROR, THE GAUGE CONTROL MODULE MAY LOSE COMMUNICATION WITH THE HDS, OR THE ODOMETER MILEAGE MAY INCREASE WHEN THE OFF MODE IS SELECTED."

10100177

SERVICE NEWS ARTICLE - CANT CLEAR MULTIPLE LOSS-OF-COMMUNICATION DTCS? THATS BECAUSE YOU MUST FIRST CLEAR ALL DTCS FROM THE TCM.

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IF THE TCM HAS ANY DTCS SET, IT WONT COMMUNICATE WITH THE REST OF THE CONTROL UNITS, RESULTING IN MULTIPLE LOSS-OF-COMMUNICATION DTCS.

10099955

DEALER MESSAGE - DURING THE SHUTDOWN PROCESS, THE AUDIO/NAVI SYSTEM MAY ENTER INTO AN INFINITE LOOP THAT THE FAIL-SAFE MECHANISM CANNOT BREAK OUT OF.

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IF THIS OCCURS, THE DISPLAY WILL APPEAR BLANK, BUT THE SYSTEM WILL CONTINUE TO PROCESS THE LOOP, EVENTUALLY DRAINING THE BATTERY.

10099487

"DEALER MESSAGE - TODAY, DECEMBER 16, 2015, AMERICAN HONDA IS ANNOUNCING A WARRANTY EXTENSION FOR CERTAIN 2016 PILOT...

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VEHICLES AFFECTED BY SERVICE BULLETINS 15-073 AND 15-074. PLEASE CHECK VIN STATUS INQUIRY TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THE EXTENSION. SERVICE BULLETIN 15-073, NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE - FCAN BUS OFF / PRODUCT UPDATE: GAUGE CONTROL MODULE - ODOMETER MILEAGE / GAUGE CONTROL MODULE - AUTO DOOR LOCK SETTINGS RESETS, COVERS VEHICLES ELIGIBLE FOR THE FCAN BUS OFF NON-COMPLIANCE CONCERN. A SUBSET OF VEHICLES AFFECTED BY THIS NON-COMPLIANCE RECALL ARE ALSO AFFECTED BY THE GAUGE CONTROL MODULE ODOMETER PROBLEM AND ARE ELIGIBLE FOR WARRANTY EXTENSION COVERAGE TO COMPENSATE FOR THE ADDITIONAL MILES POTENTIALLY ACCRUED DUE TO THE ERROR."

10099481

"SERVICE BULLETIN - THERE ARE CURRENTLY TWO BULLETINS THAT APPLY TO AN ODOMETER OVERSTATEMENT ISSUE: S/B 15-073,...

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NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE FCAN BUS OFF, PRODUCT UPDATE: GAUGE CONTROL MODULE ODOMETER MILEAGE, GAUGE CONTROL MODULE - AUTO DOOR LOCK SETTINGS RESETS S/B 15-074, PRODUCT UPDATE: GAUGE CONTROL MODULE ODOMETER MILEAGE AND THE HDS DOES NOT COMMUNICATE THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER WHEN THE OFF MODE IS SELECTED. THE SOFTWARE UPDATE IN S/B 15-073 AND 15-074 ADDRESSES THIS ISSUE AND MILEAGE IS NO LONGER ADDED ONCE THE SOFTWARE UPDATE IS APPLIED. TO IMPROVE CUSTOMER CONFIDENCE, THE WARRANTY IS BEING EXTENDED 12,000 MILES FOR EACH WARRANTY. SEE WARRANTY MILEAGE INFORMATION. THERE IS NO CHANGE TO THE WARRANTY TIME."

10099121

TECHLINE SUMMARY ARTICLE - IF THE IGNITION INTERMITTENTLY WONT TURN TO OFF OR IT JUST TURNS TO ACCESSORY, YOU CAN WIND UP WITH A DEAD BATTERY.

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IF YOU GET A VEHICLE IN FOR THIS CONCERN, CONTACT TECH LINE FOR REPAIR INFO. A SERVICE BULLETIN WILL BE AVAILABLE SHORTLY.

10092863

THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.

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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.

10088181

SERVICE BULLETIN - THE SERVICE INFORMATION IS MISSING THE TROUBLESHOOTING PROCEDURES FOR DTC B121E (CLIMATE CONTROL UNIT...

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LOST COMMUNICATION WITH TOUCH CONTROL PANEL). DTC B121E WAS MISTAKENLY ASSIGNED TO THIS VEHICLE AND DOES NOT APPLY. FOR TROUBLESHOOTING, USE THE PROCEDURES FOR DTC U0180 (LOST COMMUNICATION WITH AUTOMATIC LIGHTING CONTROL UNIT/SENSOR).

10086462

TECHLINE SUMMARY ARTICLE - WHEN PLAYING THE AUDIO UNIT, ARE YOU HEARING A NOISE FROM THE SPEAKERS THAT SOUNDS LIKE A...

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HELICOPTER HOVERING OR A CD SKIPPING? THIS NOISE SEEMS TO BE INFLUENCED BY THE NEURAL (SURROUND SOUND) SETTING. WHEN ITS TURNED OFF, THE NOISE STOPS. WHEN ITS TURNED ON, THE NOISE STARTS UP AGAIN. THIS NOISE IS ALSO CANCELED WHEN YOU CYCLE THE IGNITION.

10084409

TECHLINE SUMMARY ARTICLE - IF THE IGNITION INTERMITTENTLY WONT TURN TO OFF OR IT JUST TURNS TO ACCESSORY, YOU CAN WIND...

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UP WITH A DEAD BATTERY.

10078580

THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.

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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.

10076015

On some 2016 Pilot Touring and Elite vehicles, the gauge control module software installed did not meet specification...

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and the gauge control module adds mileage to the odometer when the OFF mode is selected.

Other

31 bulletins
10211569

American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving.

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The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10211568

American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving.

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The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10204281

Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.

10204280

Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.

10193010

Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise...

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coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10192990

Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise...

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coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10192989

Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise...

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coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind

10117335

Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that...

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were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.

10107368

PDI AND FINAL DELIVERY CHECKLIST

10106664

TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...

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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.

10099741

"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING...

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NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."

10099392

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING...

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NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10098848

TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...

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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS. WERE AWARE OF THIS CONCERN AND HAVE IT UNDER INVESTIGATION.

10088661

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING...

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NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10088344

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING...

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NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10085251

TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...

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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.

10084211

PLEASE SEND FRONT BEARING COMPONENTS TO AHM PRIOR TO ANY REPAIRS FOR A CUSTOMER COMPLAINT OF NOISE.

10083876

DEALER MESSAGE - REQUESTING RETURN OF REPLACED PARTS RESULTING FROM A FRONT BEARING NOISE COMPLAINT.

10075696

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075685

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075684

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075683

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075664

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075659

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075656

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075353

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075352

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075351

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075332

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075331

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075324

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Transmission

30 bulletins
10242219

Service Bulletin - The vehicle's transmission temperature can become too hot due to automatic transmission fluid...

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deterioration causing high foaming and low viscosity. During extended high load driving, the automatic transmission fluid will foam and cooler flow rate is reduced.

10211620

Replacement TCMs don?t come with trim data.

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After installation, you need to run a teach-in (hydraulic pressure characteristic calibration) procedure with the HDS. The problem is that A/T DTC P287C (transmission adaptive values not learned) is set, which prevents teach-in.

10202256

Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.

10193297

Replacement TCMs dont come with trim data.

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After installation, you need to run a teach-in (hydraulic pressure characteristic calibration) procedure with the HDS. The problem is that A/T DTC P287C (transmission adaptive values not learned) is set, which prevents teach-in. This happens because the TCM is programmed to look for trim data any time the ignition is cycled. If the TCM doesnt see that trim data, it sets A/T DTC P287C. If any DTCs are set, the TCM wont initiate teach-in and, as a result, cant learn the trim data. Its a classic catch-22 situation.

10181389

Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.

10179308

Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.

10161287

Service Bulletin - During a downshift from 9th or 8th gear to 7th gear or lower, a miscalculation in the TCM software...

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causes the MIL to come on with DTC P0716, input shaft [mainshaft] speed sensor [range/performance].

10150425

"Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN.

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Your Pilot previously had the transmission replaced because of a leaking 9-speed automatic transmission fluid (ATF) warmer. As the issue was under investigation when the transmission was replaced, your vehicle needs further action before it is completely repaired."

10145388

Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T.

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During assembly, the transmission end cover sealing gasket was torn.

10135066

Service bulletin - When adjusting the driver's seat height or tilt, the power seat does not move or moves just a small...

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amount and clicks loudly during operation. The vertical transmission assembly (VTA) unit has a stripped internal gear.

10129794

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.

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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.

10129793

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.

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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.

10129336

Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to...

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confirm the judder/shudder is coming from the torque converter.

10119599

Customer letter - On a limited number of 2016?17 Pilot vehicles, the 9-speed automatic transmission fluid (ATF) warmer may leak internally.

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If the ATF warmer leaks, you may notice one or more of the following symptoms: ? The vehicle overheats. ? The transmission shifts poorly. ? The transmission makes noise during shifting.

10119598

Customer letter - Your 2016 or 2017 Pilot previously had the transmission replaced because of a leaking 9-speed ...

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automatic transmission fluid (ATF) warmer. As the issue was under investigation when the transmission was replaced, your vehicle needs further action before it is completely repaired.

10117992

Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T.

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During assembly, the transmission end cover sealing gasket was torn.

10115760

Dealer message - Today, August 4, 2017, American Honda is announcing two product updates and a warranty extension on...

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certain model year 2016 Pilot vehicles to address vehicles with a possible leaking transmission warmer. Some of these vehicles may be in your new or used inventory and should be repaired prior to sale.

10115171

Service news article - Because of a transmission case casting flaw, the inside of the torque converter bracket hole in...

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some 9-speed A/Ts is porous enough that ATF could leak from the hole. This flaw was found by the transmission factory during production.

10108689

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.

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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.

10108688

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph.

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The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.

10108288

"SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION SYSTEM THAT MAY CAUSE ANY OF THE FOLLOWING...

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ISSUES: AUDIO MAKES SKIPPING/HELICOPTER NOISE. SCREEN GOES BLANK WHEN QUICKLY SHIFTING INTO REVERSE AFTER START. AUDIO-NAVIGATION SYSTEM REBOOTS. USB AUDIO RESUMES AT BEGINNING OF SONG. PRESETS ARE BLANK AT START. VOLUME IS ERRATIC WHEN LANEWATCH CAMERA IS ON AND VOLUME IS CHANGED ON SCREEN. RES FREEZES. ERROR MESSAGE CONTAINING EXTFRAMEWORK HAS STOPPED. NAVIGATION SYSTEM DOES NOT PROPERLY INDICATE VEHICLE LOCATION."

10108083

"SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE ANY OF THE FOLLOWING...

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ISSUES: AUDIO MAKES SKIPPING/HELICOPTER NOISE. SCREEN GOES BLANK WHEN QUICKLY SHIFTING INTO REVERSE AFTER START. AUDIO-NAVIGATION UNIT REBOOTS. USB AUDIO RESUMES AT BEGINNING OF SONG. PRESETS ARE BLANK AT START. VOLUME IS ERRATIC WHEN LANEWATCH CAMERA IS ON AND VOLUME IS CHANGED ON SCREEN. RES FREEZES. ERROR MESSAGE CONTAINING EXTFRAMEWORK HAS STOPPED. NAVIGATION SYSTEM DOES NOT PROPERLY INDICATE VEHICLE LOCATION."

10106915

"SERVICE NEWS ARTICLE - DO YOU HAVE A VEHICLE THAT HAS MULTIPLE INDICATORS ON OR WONT GO INTO GEAR AND THE MIL IS ON...

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WITH A/T DTC P26C3 (INTERNAL CONTROL MODULE TRANSMISSION RANGE SENSOR PERFORMANCE)? THERE MAY BE DEBRIS IN THE REVERSE OR NEUTRAL SHIFT BUTTONS OF THE SHIFT BY WIRE (SBW) SHIFTER ASSEMBLY THATS CAUSING THEM TO STICK. TYPICAL DEBRIS ARE PARTICLES IN THE REVERSE SHIFT BUTTON OR STICKY RESIDUE IN THE NEUTRAL SHIFT BUTTON FROM SOMETHING THAT SPILLED."

10100178

TECHLINE SUMMARY ARTICLE - REPLACEMENT TCMS DONT COME WITH TRIM DATA.

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AFTER INSTALLATION, YOU NEED TO RUN A TEACH-IN (HYDRAULIC PRESSURE CHARACTERISTIC CALIBRATION) PROCEDURE WITH THE HDS. THE PROBLEM IS THAT A/T DTC P287C (TRANSMISSION ADAPTIVE VALUES NOT LEARNED) IS SET, WHICH PREVENTS TEACH-IN.

10099022

"SERVICENEWS ARTICLE - IN A 9-SPEED A/T, THE ATF LEVEL IS CRITICAL.

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IF ITS TOO HIGH, THE TRANSMISSION COULD SHIFT HARD. IF ITS TOO LOW, THE TRANSMISSION COULD SLIP. THIS TRANSMISSION ALSO DOESNT USE A DIPSTICK. TO CHECK THE ATF LEVEL, YOU NEED TO RUN A SPECIAL PROCEDURE. ALTHOUGH ITS COVERED IN THE SERVICE INFORMATION, WERE INCLUDING IT IN THIS ARTICLE ALONG WITH SOME TIPS TO HELP ENSURE YOURE DOING THE JOB RIGHT."

10098913

"SERVICE NEWS ARTICLE - DO YOU HAVE A VEHICLE THAT HAS MULTIPLE INDICATORS ON OR WONT GO INTO GEAR AND THE MIL IS ON...

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WITH A/T DTC P26C3 (INTERNAL CONTROL MODULE TRANSMISSION RANGE SENSOR PERFORMANCE)? THERE MAY BE DEBRIS IN THE REVERSE OR NEUTRAL SHIFT BUTTONS OF THE SHIFT BY WIRE (SBW) SHIFTER ASSEMBLY THATS CAUSING THEM TO STICK. TYPICAL DEBRIS ARE PARTICLES IN THE REVERSE SHIFT BUTTON OR STICKY RESIDUE IN THE NEUTRAL SHIFT BUTTON FROM SOMETHING THAT SPILLED."

10087829

SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH.

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THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID. THE TRANSMISSION FLUID DETERIORATES QUICKER THAN EXPECTED WHEN IT IS EXPOSED TO INTERMITTENT HIGH HEAT LOADS UNDER SPECIFIC DRIVING CONDITIONS.

10086884

SERVICE BULLETIN - THE TRANSMISSION END COVER LEAKS ON VEHICLES WITH A 9-SPEED A/T.

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DURING ASSEMBLY, THE TRANSMISSION END COVER SEALING GASKET WAS TORN.

10086542

SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED.

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THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET.

10083799

SERVICE NEWS ARTICLE - TEACH-IN PROCEDURE FOR 9-SPEED AUTOMATIC TRANSMISSION REPLACEMENT.

Infotainment

29 bulletins
10211609

There is a software problem within the audio-navigation unit that may cause the display screen, including any video...

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images, to go blank and the unit to stop working.

10211594

This letter is to inform you that the software controlling the audio-navigation unit needs to be updated.

10211593

This letter is to inform you that the software controlling the audio-navigation unit needs to be updated.

10204283

Honda Service News Article Android Display Audio Screen Goes blank during LaneWatch Calmera Aiming

10193291

BACKGROUND There is a software problem within the audio-navigation unit that may cause the display screen, including...

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any video images, to go blank and the unit to stop working

10193158

Contact any authorized Honda dealer for an appointment to have your vehicles audio-navigation unit software updated.

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This work will be done free of charge. Please plan to leave your vehicle at the dealer for one full day to allow them flexibility in scheduling

10159441

ServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound...

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(Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.

10136414

Service bulletin - The clock resets, and the navigation shows the vehicle in the wrong location.

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The navigation unit is faulty.

10108666

Dealer message - American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of the Android...

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Display Audio screen going blank and is inoperative even after a key cycle. To fully understand the cause of this condition, AHM would like to inspect the vehicle in a specific condition prior to you attempting a repair of any kind.

10108402

FOLLOWUP NOTICE - OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN.

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THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN, INCLUDING ANY VIDEO IMAGES, TO GO BLANK AND THE UNIT TO STOP WORKING.

10108022

SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN,...

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INCLUDING ANY VIDEO IMAGES, TO GO BLANK AND THE UNIT TO STOP WORKING.

10107184

"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016PILOTS WITH A CUSTOMER COMPLAINT OF THE ANDROID...

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DISPLAY AUDIO SCREEN GOING BLANK AND IS INOPERATIVE EVEN AFTER A KEY CYCLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE IN A SPECIFIC CONDITION PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."

10106927

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS WITH SAMSUNG/ANDROID SMARTPHONES HAVE REPORTED THAT WHILE PLAYING PANDORA...

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THROUGH HFL, A NO DEVICE CONNECTED MESSAGE APPEARS ON THE DISPLAY AUDIO SCREEN AND PANDORA STOPS WORKING. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA/AUDIO UNIT/AUDIO-NAVIGATION UNIT ISSUE.

10100243

SERVICE BULLETIN - ENTERING THE AUDIO SYSTEM DIAGNOSTIC MODE ON AN ANDROID DISPLAY AUDIO TAKES A LITTLE MORE PRECISE...

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TIMING THAN WHAT YOU MIGHT BE USED TO. ONCE THE AUDIO UNIT OR AUDIO-NAVIGATION UNIT IS FULLY BOOTED UP, YOU NEED TO SELECT AND HOLD THE POWER, MENU, AND DISPLAY MODE ICONS AT EXACTLY THE SAME TIME UNTIL THE SELECT DIAGNOSIS ITEMS MENU COMES UP.

10100021

SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN,...

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INCLUDING ANY VIDEO IMAGES, TO GO BLANK AND THE UNIT TO STOP WORKING.

10099939

SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN TO GO...

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BLANK AND THE UNIT TO STOP WORKING. THIS BULLETIN WILL BE REVISED IN THE FUTURE ONCE THE REPAIR PROCEDURE, TOOL INFORMATION, AND WARRANTY CLAIM INFORMATION ARE AVAILABLE.

10099642

SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN,...

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INCLUDING ANY VIDEO IMAGES, TO GO BLANK AND THE UNIT TO STOP WORKING.

10099453

SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN,...

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INCLUDING ANY VIDEO IMAGES, TO GO BLANK AND THE UNIT TO STOP WORKING.

10099126

"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OF THESE ISSUES? WHEN STARTING UP THE VEHICLE,...

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THE NAVIGATION SYSTEM POSITION IS INCORRECT. WHEN STARTING UP THE VEHICLE, THE AUDIO UNIT PRESETS ARE BLANK (THERES NO TEXT IN THE BOXES). WHEN PLAYING THE AUDIO UNIT WITH THE NEURAL (SURROUND SOUND) SETTING TURNED ON, YOU HEAR A NOISE FROM THE SPEAKERS THAT SOUNDS LIKE A HELICOPTER HOVERING OR A CD SKIPPING."

10087912

SERVICENEWS ARTICLE - WHEN LANEWATCH CAMERA AIMING IS COMPLETE, THE ANDROID DISPLAY AUDIO (ADA) SCREEN SHOULD SWITCH BACK TO THE LANEWATCH CAMERA VIEW.

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HOWEVER, DUE TO A BUG IN THE AUDIO/AUDIO-NAVIGATION UNIT, THE SCREEN MAY GO BLANK AND THE UNIT MAY LOCK UP INSTEAD.

10086923

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS WITH SAMSUNG/ANDROID SMARTPHONES HAVE REPORTED THAT WHILE PLAYING PANDORA...

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THROUGH HFL, A NO DEVICE CONNECTED MESSAGE APPEARS ON THE DISPLAY AUDIO SCREEN AND PANDORA STOPS WORKING. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA/AUDIO UNIT/AUDIO-NAVIGATION UNIT ISSUE.

10086212

"TECHLINE SUMMARY ARTICLE - WHEN YOU START UP THE VEHICLE, THE NAVIGATION SYSTEM CAN TAKE FROM 530 SECONDS TO FIND ITS LOCATION ON THE MAP.

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SOMETIMES THE SYSTEM WONFT LOCATE IT UNTIL THE VEHICLE STARTS TO MOVE. THE REASON THIS HAPPENS IS THE DELAY OF THE GPS ANTENNA DATA BEING SENT TO THE GARMIN APPLICATION. IF ITFS LONGER THAN EXPECTED, THAT DATA MAY NOT BE PROCESSED IN THE NORMAL PROCESS FLOW, WHICH CAUSES THE EXTENDED DELAY. TO ADDRESS THIS ISSUE, REPLACE THE AUDIO-NAVIGATION UNIT. REMANUFACTURED UNITS HAVE BEEN UPDATED. WEFLL BE RELEASING A SOFTWARE UPDATE ALONG WITH A SERVICE BULLETIN THIS COMING OCTOBER."

10086142

SERVICE BULLETIN - THE AUDIO UNIT VOLUME FLUCTUATES WHEN LISTENING TO FM, RESULTING FROM THE REMOTE TUNER UNIT HAVING A...

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SOFTWARE PROBLEM.

10086062

SERVICE BULLETIN - THE AUDIO UNIT VOLUME FLUCTUATES WHEN LISTENING TO FM RESULTING FROM A SOFTWARE PROBLEM IN THE REMOT...

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TUNER UNIT.

10085227

SERVICE BULLETIN - THE AUDIO UNIT VOLUME FLUCTUATES WHEN LISTENING TO FM, AS THE REMOTE TUNER UNIT HAS A SOFTWARE...

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PROBLEM.

10084489

TECHLINE SUMMARY ARTICLE - IF YOUR CUSTOMER HAPPENS TO OWN AN ADA-EQUIPPED PILOT AND ACCORD (OR TWO OF EACH MODEL) AND...

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PAIRS HIS OR HER PHONE TO BOTH ADA UNITS, HE OR SHE MAY FIND THAT BLUETOOTH WONT CONNECT SOON AFTER PAIRING. FURTHERMORE, DISCONNECTING THE PHONE AND PAIRING IT AGAIN TO THE ADA UNITS WONT FIX IT.

10084443

TECHLINE SUMMARY ARTICLE - WHEN YOU START UP THE VEHICLE, THE NAVIGATION SYSTEM CAN TAKE FROM 5 TO 30 SECONDS TO LOCATE IT ON THE MAP.

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SOMETIMES THE SYSTEM WONT LOCATE IT UNTIL THE VEHICLE STARTS TO MOVE.

10084334

TECH LINE SUMMARY ARTICLE - CERTAIN BLU-RAY DISC MAY NOT PLAY ON THE REAR ENTERTAINMENT SYSTEM DUE TO A RECENTLY RELEASED FILE FORMAT.

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TO CORRECT THIS CONDITION, THE AUDIO UNIT WILL BE REPLACED SOMETIME IN EARLY AUGUST.

10084331

TECH LINE SUMMARY ARTICLE - AHM WILL RELEASE A SERVICE BULLETIN SOON TO CORRECT THE HELIPCOPER/SKIPPING NOISE COMING...

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FROM THE AUDIO UNIT.

HVAC & Climate

22 bulletins
11002701

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained due to a poor O-ring compression against the receiver/dryer barrel wall.

10211619

This article replaces the one posted in December 2015 to extend the article?s shelf life.

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The issues covered are still being addressed. Are you reading a DTC B121E (climate control unit lost communication with touch control panel) on the HDS and you can?t find anything in the service information to help you troubleshoot it? Just use the troubleshooting procedure for DTC U0180 (lost communication with auto L/T); it?s the one you want.

10193300

Are you reading a DTC B121E (climate control unit lost communication with touch control panel) on the HDS and you cant...

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find anything in the service information to help you troubleshoot it? Just use the troubleshooting procedure for DTC U0180 (lost communication with auto L/T); its the one you want. DTC B121E was mistakenly assigned to this vehicle and really doesnt apply. Well be revising the DTC U0180 troubleshooting procedure to include DTC B121E.

10186009

"Service Bulletin - There are several A/C leak detection tools available.

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-Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

10164669

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10164149

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10163180

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10159516

Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap...

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is stained.

10145428

Service bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained.

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There is poor O-ring compression against the receiver/dryer barrel wall.

10144790

Service bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained.

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There is poor O-ring compression against the receiver/dryer barrel wall.

10130035

Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside...

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cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.

10129800

Service bulletin - The driver?s and/or front passenger?s seat heaters work intermittently or may not operate at all.

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The heater wire of the heater element can get pinched or broken in the trench area of the seat cushion.

10127349

Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside...

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cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.

10108900

Tech line summary article - The seat heaters offer passengers some level of comfort in colder weather when the seats or...

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inside cabin temperature are on the cool to cold side. But when it's warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there's something wrong with the seat heaters.

10108365

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108332

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10106834

TECHLINE SUMMARY ARTICLE - THE SEAT HEATERS OFFER PASSENGERS SOME LEVEL OF COMFORT IN COLDER WEATHER WHEN THE SEATS OR...

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INSIDE CABIN TEMPERATURE ARE ON THE COOL TO COLD SIDE. BUT WHEN ITS WARM OUTSIDE AND/OR THE INSIDE CABIN TEMPERATURE IS ON THE WARM TO HOT SIDE, THEY MAY NOT HEAT THE SEATS ABOVE THE INSIDE CABIN TEMPERATURE, CAUSING PASSENGERS TO THINK THERES SOMETHING WRONG WITH THE SEAT HEATERS.

10100044

"TECHLINE SUMMARY ARTICLE - EDITORS NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN SEPTEMBER 2015 TO EXTEND THAT ARTICLES SHELF LIFE.

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THE ISSUES COVERED ARE STILL BEING ADDRESSED. ARE YOU READING A DTC B121E (CLIMATE CONTROL UNIT LOST COMMUNICATION WITH TOUCH CONTROL PANEL) ON THE HDS AND YOU CANT FIND ANYTHING IN THE SERVICE INFORMATION TO HELP YOU TROUBLESHOOT IT? JUST USE THE TROUBLESHOOTING PROCEDURE FOR DTC U0180 (LOST COMMUNICATION WITH AUTO L/T); ITS THE ONE YOU WANT."

10087966

TECHLINE SUMMARY ARTICLE - ARE YOU READING A DTC B121E (CLIMATE CONTROL UNIT LOST COMMUNICATION WITH TOUCH CONTROL...

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PANEL) ON THE HDS AND YOU CANT FIND ANYTHING IN THE SERVICE INFORMATION TO HELP YOU TROUBLESHOOT IT? JUST USE THE TROUBLESHOOTING PROCEDURE FOR DTC U0180 (LOST COMMUNICATION WITH AUTO L/T); ITS THE ONE YOU WANT.

10086483

"TECHLINE SUMMARY ARTICLE - THE SEAT HEATERS OFFER PASSENGERS SOME LEVEL OF COMFORT IN COLDER WEATHER WHEN THE SEATS OR...

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INSIDE CABIN TEMPERATURE ARE ON THE COOL TO COLD SIDE. BUT WHEN ITS WARM OUTSIDE AND/OR THE INSIDE CABIN TEMPERATURE IS ON THE WARM TO HOT SIDE, THEY MAY NOT HEAT THE SEATS ABOVE THE INSIDE CABIN TEMPERATURE, CAUSING PASSENGERS TO THINK THERES SOMETHING WRONG WITH THE SEAT HEATERS. IF YOU GET A VEHICLE IN FOR THIS ISSUE, BEFORE TRYING ANY REPAIRS, BE SURE TO COMPARE SEAT HEATER PERFORMANCE AGAINST AN IDENTICAL VEHICLE (SAME MODEL, YEAR, AND TRIM LEVEL) AND UNDER THE SAME TEMPERATURE CONDITIONS THAT YOUR CUSTOMER NOTICED THIS ISSUE. ITS IMPORTANT TO MAKE THIS COMPARISON USING IDENTICAL VEHICLES, SINCE SEAT HEATER OPERATION VARIES AMONG TRIM LEVELS."

10083983

DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING.

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PLEASE RETURN CERTAIN PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.

10083966

DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINTS OF THE SEAT BOTTOM HEATER NOT WORKING.

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PLEASE SEND SPECIFIC PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.

Pre-Delivery & Maintenance

11 bulletins
10234579

Service Bulletin - There is a loud buzzing or whining when adjusting the drivers or front passengers seat forward and backward.

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This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.

10204269

Warranty Extefnsion: 2016 Pilot Vehicle Warranty Mileage: This notice applies to your vehicle: Letter

10168041

Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward.

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The flex cable in the seat adjustment mechanism is not correctly lubricated.

10108686

Service bulletin - All vehicles affected by this bulletin were superseded to 17-014.

10107371

SERVICE NEWS ARTICLE - PLANNING ON USING A LEAK CHECK DYE TO HELP FIND A LEAK? HERES THE CURRENT LIST OF VEHICLES THAT...

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YOU SHOULDNT USE DYE ON.

10107276

"DEALER MESSAGE - ON JUNE 20, 2015, AMERICAN HONDA ANNOUNCED A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1,700 2016 PILOT VEHICLES.

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PLEASE REFER TO THE ATTACHED Q&A FILE FOR ADDITIONAL DETAILS RELATED TO THIS SAFETY RECALL - ATTACHMENT."

10107275

"DEALER MESSAGE - ON JUNE 20, 2015, AMERICAN HONDA ANNOUNCED A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1,700 2016 PILOT VEHICLES.

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PLEASE REFER TO THE ATTACHED Q&A FILE FOR ADDITIONAL DETAILS RELATED TO THIS SAFETY RECALL."

10100222

DEALER MESSAGE - Q&A FILE FOR 2016 PILOT FCAN BUS COMMUNICATION FAILURE NON-COMPLIANCE RECALL.

10100221

DEALER MESSAGE - ON OCTOBER 15, 2015, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE ORDER AND SAFETY RECALL FOR...

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APPROXIMATELY 35,400 MODEL YEAR 2016 PILOT VEHICLES. PLEASE REFER TO THE ATTACHED Q&A FILE FOR ADDITIONAL DETAILS RELATED TO THIS SAFETY RECALL.

10099645

SERVICE NEWS ARTICLES - ONEPACK VIDEOS PROVIDE IMPORTANT INFO ON MARKET QUALITY ISSUES RELATING TO NEW MODEL RELEASES.

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IN CASE YOUVE MISSED ANY OF THEM, OR YOUD JUST LIKE TO REFRESH YOUR MEMORY ON SOME OF THEIR DETAILS, YOU CAN WATCH THEM ANY TIME FROM THE VIDEO LIBRARY ON THE IN.

10087904

SERVICE BULLETIN - THE SERVICE MANUAL IS MISSING THE REPLACEMENT PROCEDURES FOR THE MAIN FLAP UNIT.

Fuel System

8 bulletins
10204273

High Pressure Fuel Pump Chirps

10187289

Dealer Message - On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles.

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Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first.

10142615

Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.

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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.

10133020

Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.

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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.

10130051

Tech line summary article - If there?s an EVAP system leak from the filler neck (DTC P0455 [EVAP system large leak...

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detected] or P0456 [EVAP system very small leak detected] is set), don?t replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.

10127365

Tech line summary article - If there?s an EVAP system leak from the filler neck (DTC P0455 [EVAP system large leak...

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detected] or P0456 [EVAP system very small leak detected] is set), don?t replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.

10108904

Tech line summary article - If there's an EVAP system leak from the filler neck (DTC P0455 [EVAP system large leak...

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detected] or P0456 [EVAP system very small leak detected] is set), don't replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.

10108055

TECHLINE SUMMARY ARTICLE - IF THERES AN EVAP SYSTEM LEAK FROM THE FILLER NECK (DTC P0455 [EVAP SYSTEM LARGE LEAK...

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DETECTED] OR P0456 [EVAP SYSTEM VERY SMALL LEAK DETECTED] IS SET), DONT REPLACE THE FUEL FILL PIPE! INSTEAD, REPLACE THE MIS-FUEL INHIBIT DEVICE AND THE MAIN FLAP UNIT. HONDA PARTS STOCK CARRIES REPLACEMENT PARTS JUST FOR THIS PURPOSE.

Air Bags & Safety

4 bulletins
10204268

Front Passenger's Airbag Inflator Collection - This bulletin has been cancelled because the collection is now complete.

10108043

SERVICE BULLETIN - THE THIRD ROW SEAT BELTS ARE TRAPPED UNDER THE THIRD ROW SEAT TRIM.

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INSPECT AND, IF NECESSARY, RELEASE THE THIRD ROW SEAT BELTS.

10108037

"DEALER MESSAGE - ON SATURDAY, JUNE 20, 2015, AMERICAN HONDA ANNOUNCED A STOP SALE AND SAFETY RECALL FOR 1,1382016 PILOT...

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VEHICLES DUE TO CONCERNS WITH THIRD ROW SEAT BELTS. ANY NEW OR USED VEHICLES IN DEALER STOCK MUST BE REPAIRED PER SERVICE BULLETIN 15- 047, SAFETY RECALL: 2016PILOT THIRD ROW SEAT BELT INSPECTION, PRIOR TO SALE. REFER TO THE ERESPONSIBILITY REPORT OR VIN INQUIRY STATUS TO DETERMINE WHICH VEHICLES IN YOUR INVENTORY ARE AFFECTED."

10108036

"DEALER MESSAGE - TODAY, SATURDAY, JUNE 20, 2015, AMERICAN HONDA IS ANNOUNCING A STOP SALE AND SAFETY RECALL FOR 1,139...

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2016 PILOT VEHICLES DUE TO CONCERNS WITH THIRD ROW SEAT BELTS. ANY NEW OR USED VEHICLES IN DEALER STOCK MUST BE REPAIRED PER SERVICE BULLETIN 15-047, SAFETY RECALL: PILOT THIRD ROW SEAT BELT INSPECTION, PRIOR TO SALE. REFER TO THE ERESPONSIBILITY REPORT OR VIN INQUIRY STATUS TO DETERMINE WHICH VEHICLES IN YOUR INVENTORY ARE AFFECTED."

Brakes

4 bulletins
10192980

Background American Honda (AHM) is investigating certain 2014-2016 Odysseys & 2014-2015 Pilots with customer complaint...

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of vibration in the steering wheel while braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10192979

Background American Honda (AHM) is investigating certain 2014-2016 Odysseys & 2014-2015 Pilots with customer complaint...

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of vibration in the steering wheel while braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10143334

Servicenews article - There are two types of 12-volt batteries used in Honda vehicles today: the conventional flooded...

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lead acid (FLA) battery and the absorbed glass mat (AGM) battery. Each battery type has its own uniquely tuned charging and battery management systems, therefore cannot be interchanged.

10143161

Servicenews article - There are two types of 12-volt batteries used in Honda vehicles today: the conventional flooded...

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lead acid (FLA) battery and the absorbed glass mat (AGM) battery. Each battery type has its own uniquely tuned charging and battery management systems, therefore cannot be interchanged.

Lighting

3 bulletins
10215491

Service bulletin - One or more accessory running board lights are flickering or not working.

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The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal

10204290

Fog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles

10175802

Service Bulletin - One or more accessory running board lights are flickering or not working.

Software & Calibration

3 bulletins
10204293

Recall Information update: Service Bulletin NSS300 #2

10083972

SERVICE BULLETIN - THE REMOTE TUNER UNIT HAS A SOFTWARE PROBLEM.

10059117

2016 HONDA PILOT: BULLETIN COVERS PRODUCT UPDATE, A NON-COMPLIANCE RECALL AND A SERVICE REPAIR RESULTING FROM FAULTY SOFTWARE.

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SOFTWARE UPDATED. *CN

Suspension

3 bulletins
10107367

"DEALER MESSAGE - TODAY, JUNE 30, 2015, AMERICAN HONDA IS ANNOUNCING A WARRANTY EXTENSION FOR SOME 2009-14PILOT VEHICLES...

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DUE TO NOISY OR LEAKING FRONT SUSPENSION REAR LOWER ARM (COMPLIANCE) BUSHINGS. PLEASE CHECKVIN STATUS INQUIRY TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THE EXTENSION."

10107040

"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF A NOISE COMING...

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FROM THE REAR SUSPENSION WHEN GOING OVER A BUMP. THE NOISE CAN BE DESCRIBED AS RATTLING OR CLUNKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."

10099337

"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF A NOISE COMING...

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FROM THE REAR SUSPENSION WHEN GOING OVER A BUMP. THE NOISE CAN BE DESCRIBED AS RATTLING OR CLUNKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."

Tires & Wheels

2 bulletins
10108033

"DEALER MESSAGE - THE 2016 PILOT OWNERS MANUAL INCLUDED ON THE OWNER INFORMATION CD AND THE PDI CHECKLIST BOOK, CONTAIN...

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AN INCORRECT WHEEL TORQUE SPECIFICATION. SERVICE REPAIR INFORMATION ON SIS FOR THE 2016 PILOT IS CORRECT. THE CORRECT VALUE IS 94 LBFFT (127 NM, 13 KGFM)."

10107361

"DEALER MESSAGE - THE 2016 PILOT OWNERS MANUAL INCLUDED ON THE OWNER INFORMATION CD AND THE PDI CHECKLIST BOOK, CONTAIN...

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AN INCORRECT WHEEL TORQUE SPECIFICATION. SERVICE REPAIR INFORMATION ON SIS FOR THE 2016PILOT IS CORRECT. THE CORRECT VALUE IS 94LBFFT (127NM, 13 KGFM)."

Steering

1 bulletin
10115757

Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering.

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The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.

Hybrid & EV

1 bulletin
10108054

TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE...

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APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.