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2020 Honda Insight TSBs

50 Technical Service Bulletins across 7 categories

Engine

27 bulletins
10233670

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10232967

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10232246

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10231829

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10230593

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.

10229680

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.

10228194

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10227233

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10226207

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10225474

"Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously"

10222812

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

10222437

Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working.

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If this occurs, the check engine light may be displayed with DTC P0087 (Fuel Rail Pressure Too Low) stored, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. Replace the fuel pump motor.

10222421

Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working.

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If this occurs, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. Replace the fuel pump motor.

10182466

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10181404

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10180633

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10179867

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10179396

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10178466

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10177665

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10177333

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10176991

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10175299

Video Message - It concerns how to replace a leaky front rocker arm oil control valve.

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Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10175298

Video Message - It concerns how to replace a leaky front rocker arm oil control valve.

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Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10172412

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10171544

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10171031

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2020 Accords & 2019-2020 Insights with a customer complaint of the Malfunction Indicator Light (MIL) on with the Body Control Module (BCM) related DTCs in active fault. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Software & Calibration

6 bulletins
10219531

Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported.

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As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair.

10215483

"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]).

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The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."

10205951

Service Bulletin - In February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported.

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The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications.

10204245

Owner Notification Letter - On February of 2022, the 3G network will no longer support the in-vehicle services that...

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previously were supported for your vehicle. The Telematics Control Unit (TCU) in your vehicle must be updated using the Over the Air (OTA) update to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible. After February 2022, restoring services, will require a customer pay TCU replacement performed by a service technician at an authorized dealer.

10203503

Dealer Message - Today, November 9, 2021, American Honda is announcing a product improvement campaign (PIC) for certain...

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2018-2020 Accord and 2019-2020 Insight vehicles to update the telematics control unit (TCU) software for an upcoming network service change. Do an iN VIN status inquiry to determine which units in your inventory are affected.

10203502

Service Bulletin - In February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported.

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The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications.

Pre-Delivery & Maintenance

5 bulletins
10244299

Service News - If an Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing...

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conditions, inform the customer it is likely due to snow or ice buildup on the radar. Advise the customer of the following procedure to clean the front grille where the radar is located.

10211075

Service bulletin - There is a rattling coming from the front of the vehicle.

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The rubber damper cap(s) are faulty.

10200835

"ServiceNews Article - When returning the vehicle to the client, inform them that if the message Adaptive Cruise Control...

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System Problem comes back on when the vehicle is driven in freezing conditions, it is likely because of snow or ice buildup on the radar. Advise the client of the following procedure to clean the front grille where the radar is located."

10200833

Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing.

10196761

Service Bulletin - There is a rattling coming from the front of the vehicle.

Infotainment

4 bulletins
10213582

Service bulletin - Booming or rumbling through the speakers.

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ANC microphone insulating foam is damaged or folded over.

10208840

ServiceNews Article - Are you hearing a booming or rumbling through the speakers? If you get a vehicle in for this,...

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remove the covers in the headliner for the ANC microphones and check if the insulating foam is damaged or folded over as shown below. We've found this may be the reason for the noise.

10186012

ServiceNews Article - We have received information from the vendor (Alpine) that display panels are being replaced for...

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cracks on the center display screen. When they review these parts, they're finding that an aftermarket screen protector had been installed and that the screen protector is cracked. So, if you have a center display that appears to have a cracked screen, confirm that it does not have an aftermarket screen protector installed. If installed, remove it, and then check if the center display screen itself is cracked.

10169979

ServiceNews Article - Are you hearing a booming or rumbling through the speakers? If you get a vehicle in for this,...

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remove the covers in the headliner for the ANC microphones and check if the insulating foam is damaged or folded over as shown below. We've found this may be the reason for the noise.

HVAC & Climate

4 bulletins
10199347

Owner Notification Letter - On some 2019-21 Insight models, the A/C condenser may leak refrigerant.

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American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.

10194978

Dealer Message - Today, May 28, 2021, American Honda is announcing a warranty extension for certain 2018-2020 Accord and...

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Accord Hybrid, 2018-2020 Civic, 2017-2021 Civic Hatch, 2017-2021 Civic Type R, 2018-2021 Clarity PHEV, and 2019-2021 Insight vehicles. This warranty extension covers the A/C condenser to address concerns of leaking refrigerant. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase.

10194954

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

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This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

10186009

"Service Bulletin - There are several A/C leak detection tools available.

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-Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

Electrical

3 bulletins
10206988

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored.

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If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

10206395

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored.

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If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

10202598

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored.

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If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

Fuel System

1 bulletin
10244663

Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing...

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due to snow and ice getting stuck to the front of the millimeter wave radar. This can cause DTC P2583-76 (Temporary stop of Integrated Driver Support System [Misalignment Millimeter Wave Radar]) to be stored.