2016 Honda HR-V TSBs
109 Technical Service Bulletins across 14 categories
Categories
Engine
43 bulletinsDealer message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-VS that exhibit a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
"Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving...
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conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. New PCM software will increase the overall durability of the CVT primary belt within the transmission. This is accomplished by revising operational loads placed on the belt under certain driving conditions. DTC P271E is added so at the early stages of a CVT primary belt failure, the D light will flash, the MIL will come on, and engine power output will be reduced. This will lessen the chances of an unexpected, sudden loss of acceleration and allow the customer an opportunity to get the vehicle to a Honda dealer."
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving...
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conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. New PCM software will increase the overall durability of the CVT primary belt within the transmission. This is accomplished by revising operational loads placed on the belt under certain driving conditions. DTC P271E is added so at the early stages of a CVT primary belt failure, the D light will flash, the MIL will come on, and engine power output will be reduced. This will lessen the chances of an unexpected, sudden loss of acceleration and allow the customer an opportunity to get the vehicle to a Honda dealer
Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving...
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conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. New PCM software will increase the overall durability of the CVT primary belt within the transmission. This is accomplished by revising operational loads placed on the belt under certain driving conditions. DTC P271E is added so at the early stages of a CVT primary belt failure, the D light will flash, the MIL will come on, and engine power output will be reduced. This will lessen the chances of an unexpected, sudden loss of acceleration and allow the customer an opportunity to get the vehicle to a Honda dealer.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button.
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Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit,...
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2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button.
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Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Service Bulletin - While driving at speeds between 20 and 55 mph (engine speeds between 2500 and 3500 rpm), you may hear...
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a metallic buzz or rattle (similar to a heat shield rattle) from under the vehicle when gently letting up on the accelerator pedal.
Service Bulletin - While driving at speeds between 20 and 55 mph (engine speeds between 2500 and 3500 rpm), you may hear...
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a metallic buzz or rattle (similar to a heat shield rattle) from under the vehicle when gently letting up on the accelerator pedal.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored.. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Engineering request for investigation - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
DEALER MESSAGE - ON JULY 23, 2015, AMERICAN HONDA NOTIFIED NHTSA OF A NONCOMPLIANCE RECALL FOR APPROXIMATELY 12,000 2016...
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HR-V VEHICLES DUE TO INCORRECTLY APPLIED AND/OR MISSING LABELS. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND,IF NECESSARY,HAVE THE CORRECT LABEL APPLIED PER THE APPROPRIATE SERVICE BULLETIN,15-052:NONCOMPLIANCE RECALL:HR-V EMISSION, TIRE, AND A/C LABELS,15-053,NONCOMPLIANCE RECALL:HR-V EMISSION LABEL,OR 15-054: NONCOMPLIANCE RECALL:HR-V EMISSION (TRIM AND YEAR), TIRE, AND A/C LABELS,PRIOR TO SALE. REFER TO YOUR ERESPONSIBILITY REPORT OR VIN INQUIRY TO DETERMINE WHICH UNITS IN YOUR INVENTORY ARE AFFECTED. AMERICAN HONDA MOTOR CO. EXPECTS TO BEGIN CUSTOMER NOTIFICATION IN LATE SEPTEMBER 2015
"DEALER MESSAGE - TODAY, DECEMBER 22, 2015, AMERICAN HONDA MOTOR CO., INC.
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IS ANNOUNCING TWO PRODUCT UPDATES FOR 84,138 UNITS OF THE 2015-16 FIT & 16,019 UNITS OF THE 2016 HR-V VEHICLES TO INSPECT THE INNER DOOR HANDLE BRACKETS FOR CORROSION. BASIC PROBLEM NON-GALVANIZED DOOR HANDLE BRACKETS WERE INSTALLED IN THE OCCUPANT DOORS DURING MANUFACTURING AND MAY BE SUSCEPTIBLE TO CORROSION. THE FIT MODEL HAS ALL OCCUPANTS DOORS (FOUR) AFFECTED; THE HR-V MODEL ONLY HAS THE FRONT PASSENGER SIDE DOOR AFFECTED."
TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF ENGINE KNOCK COMING FROM THE NO.
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1 JOURNAL/OIL PUMP AREA AT THE FRONT OF THE ENGINE. IT CAN HAPPEN WITH THE ENGINE COLD OR HOT AND ITS NOTICEABLE WHEN IDLING IN PARK OR IN GEAR AT LOWER RPM AND LIGHT ENGINE LOAD.
ENGINEERING REQUET - AHM IS INVESTIGATING CERTAIN 2016 HR-VS WITH A CUSTOMER COMPLAINT OF WINDOW REGULATOR ISSUES SUCH...
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AS NOISE, BINDING, OR BEING INOPERABLE. PLEASE CONTACT AHM WITH INFORMATION IF AN ELIGIBLE VEHICLE IS FOUND.
Body & Paint
20 bulletinsA non-galvanized door handle bracket located inside the front passenger's door was installed during manufacturing and...
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may be susceptible to corrosion.
Product Update: 2016 HR-v frontl passenger's door handle bracket - Supersedes 15-090 dated January 8, 2016 to revise the...
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information highlighted in yellow
Anon-galvanized door handle bracket located inside the front passenger's door was installed during manufacturing and...
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maybe susceptible to corrosion.
Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins.
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Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.
Service Bulletin - This warranty extension only applies to 2015-18 Fit and 2016-18 HR-V vehicles that are painted NH-788P.
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AHM referred to the white pearl paint as both White Orchid Pearl and Bellanova White. The exterior paint on the vehicle may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customer-induced damage, etc.
Owner Notification Letter - On some 2015-18 Fit and 2016-18 HR-V models, the exterior paint on the vehicle may peel off.
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To ensure your confidence in your vehicle, American Honda is extending the warranty on the vehicle's exterior paint to 7 years from the original date of purchase.
Dealer Message - In the last few weeks, American Honda has issued several paint warranty extension service bulletins on...
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the Pilot, Odyssey, HR-V and Fit models due to paint defects under S/B# 19-055, 19-056, 19 057, 19-058 and 19-064. It is important that your dealership follows the requirements listed in the service bulletins (and below) or your claim may be debited.
Service Bulletin - This warranty extension only applies to 2015-18 Fit and 2016-18 HR-V vehicles that are painted NH-788P.
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AHM referred to the white pearl paint as both White Orchid Pearl and Bellanova White. The exterior paint on the vehicle may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, etc.
Dealer Message - Today, June 5, 2019, American Honda is announcing a warranty extension for certain 2015-18 Fit and...
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2016-18 HR-V vehicles with White Orchid Pearl paint to address customer concerns with peeling paint. American Honda is extending the paint warranty coverage from 3 years/unlimited mileage to 7 years/unlimited mileage.
Service Bulletin - The exterior paint on the vehicle may peel off.
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American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, etc.
FOLLOWUP NOTICE - OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN.
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A NON-GALVANIZED DOOR HANDLE BRACKET LOCATED INSIDE THE FRONT PASSENGERS DOOR WAS INSTALLED DURING MANUFACTURING AND MAY BE SUSCEPTIBLE TO CORROSION.
TECHLINE SUMMARY ARTICLE - IS THE PAINT BUBBLING/BLISTERING ON WHITE-COLORED FRONT BUMPERS? SOME BUMPERS ALSO SHOW PINK BLOTCHES IN THE SAME AREA.
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WERE AWARE OF THIS ISSUE AND HAVE IT UNDER INVESTIGATION. AT THIS TIME, CONTACT YOUR DPSM FOR FURTHER EVALUATION. IN MOST CASES, THE BUMPER WILL NEED TO BE REPAINTED.
SERVICE BULLETIN - A NON-GALVANIZED DOOR HANDLE BRACKET LOCATED INSIDE THE DOOR WAS INSTALLED DURING MANUFACTURING AND...
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MAY BE SUSCEPTIBLE TO CORROSION.
SERVICE BULLETIN - A NON-GALVANIZED DOOR HANDLE BRACKET WAS INSTALLED IN THE FRONT PASSENGERS DOOR DURING MANUFACTURING...
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AND MAY BE SUSCEPTIBLE TO CORROSION.
SERVICE BULLETIN - A NON-GALVANIZED DOOR HANDLE BRACKET WAS INSTALLED IN THE FRONT PASSENGERS DOOR DURING MANUFACTURING...
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AND MAY BE SUSCEPTIBLE TO CORROSION.
DEALER MESSAGE - ON DECEMBER 22, 2015 AMERICAN HONDA ANNOUNCED TWO PRODUCT UPDATES FOR 2015 FIT & 2016 HR-V VEHICLES TO...
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INSPECT THE INNER DOOR HANDLE BRACKETS FOR CORROSION.
TECHLINE SUMMARY ARTICLE - IS THE PAINT BUBBLING/BLISTERING ON WHITE-COLORED FRONT BUMPERS? SOME BUMPERS ALSO SHOW PINK BLOTCHES IN THE SAME AREA.
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WERE AWARE OF THIS ISSUE AND HAVE IT UNDER INVESTIGATION. AT THIS TIME, CONTACT YOUR DPSM FOR FURTHER EVALUATION. IN MOST CASES, THE BUMPER WILL NEED TO BE REPAINTED.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 HR-VS WITH A CUSTOMER COMPLAINT OF WINDOW REGULATOR...
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ISSUES SUCH AS NOISE, BINDING OR BEING INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
SERVICE NEWS ARTICLES - HOW TO PREVENT PAINT DAMAGE FROM MOISTURE TRAPPED UNDER THE WRAP GUARD.
DEALER MESSAGE - AHM IS INVESTIGATIN CERTAIN VEHICLES WITH A CUSTOMER COMPLAINT OF WINDOW REGULATOR ISSUES SUCH AS NOISE, BINDING, OR BEING INOPERABLE.
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PLEASE CONTACT AHM WITH CERTAIN INFORMATION PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
Transmission
10 bulletinsService Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive...
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belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first.
Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive...
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belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first.
"Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle.
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The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. This can possibly cause the vehicle not to move when accelerating. Honda is providing a product update with new CVT software to fix this issue."
Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive...
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belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. If the PCM software was previously updated in service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection, the warranty extension applies, since the CVT primary drive belt is now a OBD-monitored part due to the addition of DTC P271E.
"Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive...
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belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. If the PCM software was previously updated in service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection, the warranty extension applies, since the CVT primary drive belt is now a OBD-monitored part due to the addition of DTC P271E."
Owner Notification Letter - Honda is conducting a product update to your 2016-20 HR-V.
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The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. This can possibly cause the vehicle not to move when accelerating. Honda is providing a product update with new CVT software to fix this issue.
Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive...
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belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. If the PCM software was previously updated in service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection, the warranty extension applies, since the CVT primary drive belt is now a OBD-monitored part due to the addition of DTC P271E.
Dealer Message - Today, April 27, 2021, American Honda is announcing a product update and warranty extension for certain...
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2016-2020 HR-V vehicles to address incorrect CVT operation which may cause vehicle noise, illumination of the MIL, and/or loss of motive force in extremely rare situations. American Honda is extending the warranty coverage on these transmissions to 7 years from the original date of purchase or 150,000 miles, whichever comes first. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive...
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belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. If the PCM software was previously updated in service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection, the warranty extension applies, since the CVT primary drive belt is now a OBD-monitored part due to the addition of DTC P271E.
ServiceNews Article - Have you noticed the fill plug on a CVT has popped out or seems to be leaking? This is caused by...
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pressure building up at the fill plug due to the vent cap getting plugged with debris.
Other
9 bulletinsHonda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
Tech line summary article - Can?t set the temperature control dial to maximum cool? We?re aware of this issue, and we...
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currently have it under investigation.
Tech line summary article - Can?t set the temperature control dial to maximum cool? We?re aware of this issue, and we...
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currently have it under investigation.
Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that...
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were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.
TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...
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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.
TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...
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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS. WERE AWARE OF THIS CONCERN AND HAVE IT UNDER INVESTIGATION.
TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...
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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
8 bulletinsService Bulletin - Bluetooth HandsFreeLink (HFL) freezes after a phone call and stored voice tags are missing when the...
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ignition is turned to ON.
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position.
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If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
Service bulletin - The Charging System indicator is on with DTC P154A (battery sensor internal failure).
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The battery sensor has an internal failure.
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.
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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
SERVICE BULLETIN - THE BATTERY SENSOR MAY EXPERIENCE AN INTERNAL FAILURE, RESULTING IN DTC P154A.
SERVICE BULLETIN - THE O2 SENSOR BRACKET MAY NOT HAVE THE CORRECT BEND, ALLOWING THE HARNESS TO RATTLE.
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.
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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
Charging System Indicator Is On with DTC P154A The Charging System indicator is on with DTC P154A (battery sensor internal failure).
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The battery sensor has an internal failure. Replace the battery sensor.
Fuel System
8 bulletinsService bulletin - On a small number of HR-Vs, the vehicle?s emission certification label under the hood may be missing...
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or have incorrect information listed. This would cause the vehicle to be noncompliant with applicable emission regulations.
"SERVICE BULLETIN - ON A SMALL NUMBER OF HR-VS, THE VEHICLES TIRE CERTIFICATION LABEL ON THE DRIVERS DOORJAMB AND THE...
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A/C AND EMISSION CERTIFICATION LABELS UNDER THE HOOD MAY BE MISSING OR HAVE INCORRECT INFORMATION LISTED. THIS WOULD CAUSE THE VEHICLE TO BE NONCOMPLIANT WITH TITLE 49 OF THE CODE OF FEDERAL REGULATIONS, SECTION 571.110, TIRE SELECTION AND RIMS AND VARIOUS EMISSIONS REGULATIONS."
SERVICE BULLETIN - ON A SMALL NUMBER OF HR-VS, THE VEHICLES EMISSION CERTIFICATION LABEL UNDER THE HOOD MAY BE MISSING...
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OR HAVE INCORRECT INFORMATION LISTED. THIS WOULD CAUSE THE VEHICLE TO BE NONCOMPLIANT WITH APPLICABLE EMISSION REGULATIONS.
"SERVICE BULLETIN - ON A SMALL NUMBER OF HR-VS, THE VEHICLES TIRE CERTIFICATION LABEL ON THE DRIVERS DOORJAMB AND THE...
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A/C AND EMISSION CERTIFICATION LABELS UNDER THE HOOD MAY BE MISSING OR HAVE INCORRECT INFORMATION LISTED. THIS WOULD CAUSE THE VEHICLE TO BE NONCOMPLIANT WITH TITLE 49 OF THE CODE OF FEDERAL REGULATIONS, SECTION 571.110, TIRE SELECTION AND RIMS AND VARIOUS EMISSIONS REGULATIONS."
"SERVICE BULLETIN - ON A SMALL NUMBER OF HR-VS, THE VEHICLES TIRE CERTIFICATION LABEL ON THE DRIVERS DOORJAMB AND THE...
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A/C AND EMISSION CERTIFICATION LABELS UNDER THE HOOD MAY BE MISSING OR HAVE INCORRECT INFORMATION LISTED. THIS WOULD CAUSE THE VEHICLE TO BE NONCOMPLIANT WITH TITLE 49 OF THE CODE OF FEDERAL REGULATIONS, SECTION 571.110, TIRE SELECTION AND RIMS AND VARIOUS EMISSIONS REGULATIONS."
SERVICE BULLETIN - ON A SMALL NUMBER OF HR-VS, THE VEHICLES EMISSION CERTIFICATION LABEL UNDER THE HOOD MAY BE MISSING...
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OR HAVE INCORRECT INFORMATION LISTED. THIS WOULD CAUSE THE VEHICLE TO BE NONCOMPLIANT WITH APPLICABLE EMISSION REGULATIONS.
"SERVICE BULLETIN - ON A SMALL NUMBER OF HR-VS, THE VEHICLES TIRE CERTIFICATION LABEL ON THE DRIVERS DOORJAMB AND THE...
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A/C AND EMISSION CERTIFICATION LABELS UNDER THE HOOD MAY BE MISSING OR HAVE INCORRECT INFORMATION LISTED. THIS WOULD CAUSE THE VEHICLE TO BE NONCOMPLIANT WITH TITLE 49 OF THE CODE OF FEDERAL REGULATIONS, SECTION 571.110, TIRE SELECTION AND RIMS AND VARIOUS EMISSIONS REGULATIONS."
CUSTOMER LETTER - OUR RECORDS INDICATE THAT A NON-COMPLIANCE RECALL HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE...
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ADDRESS CARD FOR THE AFFECTED VIN. THERE IS A POSSIBILITY THAT THE EMISSIONS CERTIFICATION LABEL UNDER THE HOOD MAY BE MISSING OR HAVE INCORRECT INFORMATION LISTED. THIS WOULD CAUSE THE VEHICLE TO BE NONCOMPLIANT WITH APPLICABLE EMISSION REGULATIONS. PLEASE CONTACT ANY AUTHORIZED HONDA DEALER FOR AN APPOINTMENT TO HAVE YOUR VEHICLE INSPECTED AND, IF NECESSARY, REPAIRED. THE DEALER WILL CHECK TO SEE IF THE EMISSIONS LABEL IS MISSING OR HAS INCORRECT INFORMATION LISTED. BECAUSE THE LABEL AND THE VEHICLES VIN ARE MATCHED, IF YOUR VEHICLE IS MISSING THE LABEL OR THE LABEL HAS INCORRECT INFORMATION, A REPLACEMENT LABEL WILL HAVE TO BE ORDERED AND YOU WILL HAVE TO RETURN TO THE DEALER A SECOND TIME TO HAVE IT APPLIED. THIS WORK WILL BE DONE FREE OF CHARGE.
HVAC & Climate
2 bulletinsServicenews article - If you are inspecting an HR-V and notice oil residue on the A/C condenser, it's not always an...
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indication that the condenser is leaking refrigerant. The source of oil residue can potentially come from other components.
"Service Bulletin - There are several A/C leak detection tools available.
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-Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
Pre-Delivery & Maintenance
2 bulletinsService Bulletin - Some center console armrests may not stay in the full up position.
SERVICE NEWS ARTICLES - ONEPACK VIDEOS PROVIDE IMPORTANT INFO ON MARKET QUALITY ISSUES RELATING TO NEW MODEL RELEASES.
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IN CASE YOUVE MISSED ANY OF THEM, OR YOUD JUST LIKE TO REFRESH YOUR MEMORY ON SOME OF THEIR DETAILS, YOU CAN WATCH THEM ANY TIME FROM THE VIDEO LIBRARY ON THE IN.
Infotainment
2 bulletinsServicenews Article - Any customers complaining about these issues when their iPhone running iOS 12 is connected to the...
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vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher screen for HondaLink flickers or goes blank. We've determined those issues are due to iOS 12 (and not the vehicle) and have reported this to Apple. Once they come up with a fix, we'll let you know.
Servicenews article - Are any customers complaining about any of the following issues between their iPhone running iOS...
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12 when it's connected to their vehicle? ? You can't view or listen to videos, music, etc., when using a HDMI output. ? The launcher screen for HondaLink flickers or goes blank.
Software & Calibration
1 bulletinRecall Information update: Service Bulletin NSS300 #2
Lighting
1 bulletinFog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles
Air Bags & Safety
1 bulletinFront Passenger's Airbag Inflator Collection - This bulletin has been cancelled because the collection is now complete.
Steering
1 bulletinService news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering.
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The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
Hybrid & EV
1 bulletinTECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE...
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APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.