2016 Honda Civic TSBs
316 Technical Service Bulletins across 16 categories
Categories
Engine
114 bulletinsService Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on...
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inspection cover.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
Dealer Message - Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
Service Bulletin - This bulletin is replaced by S/B 19-033, Warranty Extension: 2016-18 Civic 1.5L: Software Update with...
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A/C Control Unit Replacement; DTC P0300, P0301, P0302, P0303, P0304, or P0172; Whirling Noise from Engine.
Today, February 26, 2016, American Honda Motor Co., Inc.
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is announcing a product update for 29,146 model year 2016 Civic vehicles shipped with incorrect impact speed for bumper information on the Monroney labels. The vehicles are in compliance; the Monroney label information is not. Basic Problem 2016 model year Civic vehicles produced before January 12, 2016 have incorrect information related to the bumper compliance test. The label is printed with a speed of 5 mph and should be written with correct speed of 2.5 mph. In error, the 2015 Civic bumper impact speed rating was used for the 2016 Civic Monroney label.
Today, February 26, 2016, American Honda Motor Co., Inc.
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is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
On Friday, January 29, 2016, American Honda Motor Co., Inc.
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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.
2016 Civic 1.5L Turbo surges at Highway speeds 45-70 MPH
SS 1023006 Successful Regen Reference for EPA 07 MBE 900 Engines
Today, February 26, 2016, American Honda Motor Co., Inc.
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is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
On Friday, January 29, 2016, American Honda Motor Co., Inc.
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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.
On Friday, January 29, 2016, American Honda Motor Co., Inc.
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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring Inspection once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.
On Friday, January 29, 2016, American Honda Motor Co., Inc.
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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the A/C inop or blowing warm air. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the A/C inop or blowing warm air. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is searching for certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Followup Notice - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN.
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On 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine, there are reports of vehicles experiencing drivability concerns. These concerns can result in the malfunction indicator lamp (MIL) turning on. If the MIL is illuminated, your vehicle may fail a state or local emissions inspection.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer Message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Service Bulletin - The shift position indicator ("D" light) starts flashing due to DTC P2817, (Shift solenoid valve O/P...
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[pressure control solenoid H] stuck off) being set. When the TCM checks the drive pulley oil pressure, it misreads the pressure as high even though oil pressure is within specification.
Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues.
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This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.
Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues.
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This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.
Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues.
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This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
Owner Notification Letter - On 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine, there are reports...
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of vehicles experiencing driveability concerns. These concerns can result in the malfunction indicator lamp (MIL) turning on.
Service Bulletin - The shift position indicator ("D" light) starts flashing due to DTC P2817, (Shift solenoid valve O/P...
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[pressure control solenoid H] stuck off) being set. When the TCM checks the drive pulley oil pressure, it misreads the pressure as high even though oil pressure is within specification.
Dealer Message - Today, April 5, 2019, American Honda is announcing a warranty extension for certain 2016-18 Civic and...
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2017-18 CR-V vehicles due to drivability concerns. American Honda is extending the powertrain warranty on the camshafts and rocker arm assemblies from the original 5 years/60,000 miles to 6 years/unlimited miles from the original date of sale.
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
Service Bulletin - This bulletin is replaced by S/B 19-033, Warranty Extension: 2016-18 Civic 1.5L: Software Update with...
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A/C Control Unit Replacement; DTC P0300, P0301, P0302, P0303, P0304, or P0172; Whirling Noise from Engine. If you did Service Bulletin 19-012 on or before April 5th, 2019, use the Warranty Claim Information provided below.
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) to set.
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich).
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."
"Dealer message - American Honda has previously announced product update campaigns for certain 2016-18 Civic and ...
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2017-18 CR-V vehicles with the 1.5L turbo engine for engine oil dilution. Repair Update The AC control unit replacement procedure has been changed to a software reflash procedure. On February 1, 2019, revisions to service bulletins 18-114, 2017-18 CR-V Software Update and A/C Control Unit Update and 18-137, Product Update 2016-18 Civic Software and AC Control Unit Update, will be posted to the Service Information System (SIS) to reflect this change."
"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."
"Dealer message - On December 5, 2018, American Honda announced a product update campaign for certain 2017-18 CR-V ...
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vehicles with the 1.5L turbo engine that were sold in 21 cold-weather states. Today, American Honda is expanding the scope of this product update to include certain 2016-18 Civic vehicles with the 1.5L turbo engine. This applies to vehicles in the same 21 states. This product update also addresses concerns related to engine oil dilution due to various control unit software/threshold settings."
"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."
"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...
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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda Motor Co., Inc.
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(AHM) is investigating certain 2016-2018 Civics & 2017-2018 CR-Vs with a customer complaint of an oil leak. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Service bulletin - Under a very specific hot restart, the customer may complain the vehicle makes a grinding or pump noise for about 2 seconds.
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Some may also describe it as a starter noise. A pressure control valve is vibrating in the CVT lower valve body on a hot restart.
SERVICE BULLETIN - UNDER A VERY SPECIFIC HOT RESTART, THE CUSTOMER MAY COMPLAIN THE VEHICLE MAKES A GRINDING OR PUMP NOISE FOR ABOUT 2 SECONDS.
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SOME MAY ALSO DESCRIBE IT AS A STARTER NOISE. A PRESSURE CONTROL VALVE IS VIBRATING IN THE CVT LOWER VALVE BODY ON A HOT RESTART.
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER...
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COMPLAINT OF THE HIGH MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
"DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR...
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APPROXIMATELY 34,000 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE. ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. PLEASE AGAIN CHECK YOUR INVENTORY AGAINST VIN INQUIRY AND CHECK YOUR ERESPONSIBILITY REPORT TO DETERMINE IF ADDITIONAL UNITS AVAILABLE AT YOUR DEALERSHIP ARE NOW AFFECTED BY THIS SAFETY RECALL."
SERVICE BULLETIN - BECAUSE OF CERTAIN KNOCK SENSOR CHARACTERISTICS, THE PCM MISINTERPRETS THE SENSORS SIGNALS AND SETS DTC P0326.
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UPDATE THE PGM-FI SOFTWARE TO REMEDY THIS CONDITION.
"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP BECAUSE OF THIS ISSUE? THE STARTER WONT CRANK THE...
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ENGINE, AND/OR THE VEHICLE WONT SHIFT OUT OF PARK. MULTIPLE INDICATORS ARE LIT ON THE INSTRUMENT PANEL, AND DTC U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND U0101 (GAUGE CONTROL MODULE LOST COMMUNICATION WITH A/T) ARE SET. THERES NO COMMUNICATION WITH THE TRANSMISSION. WE CURRENTLY HAVE THIS ISSUE UNDER INVESTIGATION. SO FAR, WEVE FOUND THE ROOT CAUSE IS THE TCM."
DEALER MESSAGE - AN ERROR IN THE POWER AMPLIFIER DSP (DIGITAL SIGNAL PROCESSOR) BOOT-UP SOFTWARE MAY CAUSE FAILED...
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INITIALIZATION AT ENGINE START, RESULTING IN MUTED CONDITION AND NO AUDIO SOUND.
"DEALER MESSAGE - PLEASE TAKE A MOMENT TO VIEW AN IMPORTANT VIDEO MESSAGE FROM STEVEN NELSON - CIVIC MODEL LINE...
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ENGINEER, WITH THE LATEST UPDATE ON HONDA'S 2016 CIVIC ONEPACK INITIATIVE."
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC.
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NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR CERTAIN 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. IN THE FEBRUARY 19TH MESSAGE, AMERICAN HONDA ADVISED THAT DEALERS WILL BE NOTIFIED WHEN ADDITIONAL INVENTORY IS AVAILABLE AND/ OR OF FUTURE ALLOCATION(S). TODAY WEDNESDAY FEBRUARY 24, AMERICAN HONDA IS PERFORMING AN ADDITIONAL ALLOCATION TO MOST DEALERS.
"DEALER MESSAGE - TODAY, FEBRUARY 26, 2016, AMERICAN HONDA MOTOR CO., INC.
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IS ANNOUNCING A PRODUCT UPDATE FOR 29,146 MODEL YEAR 2016 CIVIC VEHICLES SHIPPED WITH INCORRECT IMPACT SPEED FOR BUMPER INFORMATION ON THE MONRONEY LABELS. THE VEHICLES ARE IN COMPLIANCE; THE MONRONEY LABEL INFORMATION IS NOT. 2016 MODEL YEAR CIVIC VEHICLES PRODUCED BEFORE JANUARY 12, 2016 HAVE INCORRECT INFORMATION RELATED TO THE BUMPER COMPLIANCE TEST. THE LABEL IS PRINTED WITH A SPEED OF 5 MPH AND SHOULD BE WRITTEN WITH CORRECT SPEED OF 2.5 MPH. IN ERROR, THE 2015 CIVIC BUMPER IMPACT SPEED RATING WAS USED FOR THE 2016 CIVIC MONRONEY LABEL."
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.
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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.
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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.
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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.
"TECHLINE SUMMARY ARTICLE - IF YOU GET A VEHICLE IN FOR ANY OF THESE ISSUES, REPLACE THE AUDIO UNIT: BLUETOOTH AUDIO SKIPS.
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THERES NO SOUND FROM APPLE CARPLAY AFTER CONNECTING BLUETOOTH, THEN USB. BLUETOOTH CANT BE TURNED ON. BLUETOOTH TURNS OFF OR DISCONNECTS BY ITSELF. STARTING THE ENGINE CAUSES BLUETOOTH TO DISCONNECT. BLUETOOTH AUDIO SKIPS WITH INCOMING CALLS. THERE ARE PAIRING PROBLEMS WITH BLUETOOTH HANDSFREELINK (HFL). PANDORA DOESNT PLAY AFTER CALL ENDS. GPS ERROR CODE 1302 SETS. GPS INITIALIZATION SCREEN DOESNT COMPLETE. GPS SHOWS THE WRONG VEHICLE LOCATION. ANDROID AUTO DOESNT PLAY. VOICE COMMANDS DONT WORK. ERROR MESSAGE SXM CHECK TUNER APPEARS. SYSTEM DOESNT RECOGNIZE SXM WHEN GIVING VOICE COMMANDS. REAR CAMERA IS STUCK ON IN PARK. REAR CAMERA IMAGE DOESNT APPEAR WHEN SHIFTING TO REVERSE. LANEWATCH IMAGE DOESNT APPEAR. AUDIO ICON DOESNT WORK. HOME SCREEN DOESNT SHOW APP ICONS. SCREEN LOCKS UP AND/OR CHECK TUNER MESSAGE APPEARS. AUDIO DISPLAY AND INSTRUMENT PANEL CLOCKS DONT MATCH UP."
"DEALER MESSAGE - PLEASE TAKE A MOMENT TO VIEW AN IMPORTANT VIDEO MESSAGE FROM STEVEN NELSON - CIVIC MODEL LINE ...
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ENGINEER, WITH THE LATEST UPDATE ON HONDA'S 2016 CIVIC ONEPACK INITIATIVE."
DEALER MESSAGE - NOTIFICATION OF STOP SALE AND SAFETY RECALL OF AFFECTED VEHICLES FOR ENGINES WITH A MISSET OR MISSING PISTON RING.
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AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.
DEALER MESSAGE - AHM IS RECALLING AFFECTED VEHICLES FOR ENGINES WITH A MISSET OR MISSING PISTON RING.
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AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.
SERVICE BULLETIN - AFFECTED VEHICLES MAY HAVE ENGINES WITH A MISSET OR MISSING PISTON RING.
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AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.
"DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC.
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NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 34,000 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE. REFER TO YOUR ERESPONSIBILITY REPORT OR VIN INQUIRY TO DETERMINE WHICH UNITS IN YOUR INVENTORY ARE AFFECTED BY THIS SAFETY RECALL. ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. PLEASE AGAIN CHECK YOUR INVENTORY AGAINST VIN INQUIRY AND CHECK YOUR ERESPONSIBILITY REPORT TO DETERMINE IF ADDITIONAL UNITS AVAILABLE AT YOUR DEALERSHIP ARE NOW AFFECTED BY THIS SAFETY RECALL."
"DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC.
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NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR CERTAIN 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. THEN ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING INSPECTION ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE."
DEALER MESSAGE - 2016 CIVIC PISTON PIN SNAP RING SAFETY RECALL PART ALLOCATION.
DEALER MESSAGE - 2016 CIVIC PISTON PIN SNAP RING SAFETY RECALL PART ALLOCATION.
VIDEO IS AVAILABLE TO ASSIST THE TECHNICIAN IN PERFORMING THE INSPECTION FOR THE 2016 HONDA CIVIC PISTON SNAP SAFETY...
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RECALL.
DEALER MESSAGE - VIDEO IS AVAILABLE TO ASSIST THE TECHNICIAN IN PERFORMING THE INSPECTION FOR THE 2016 HONDA CIVIC...
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PISTON SNAP SAFETY RECALL.
QUESTIONS AND ANSWERS FOR THE 2016 HONDA CIVIC PISTON SNAP RING SAFETY RECALL.
DEALER MESSAGE - QUESTIONS AND ANSWERS ARE AVAILABLE FOR THE 2016 HONDA CIVIC PISTON SNAP RING SAFETY RECALL.
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.
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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE. THE TECHNICIAN WILL INSPECT THE PISTON SNAP RINGS AND REPLACE ANY DAMAGED ENGINE PARTS IF NECESSARY.
DEALER MESSAGE - BEFORE YOU START THE AUDIO UNIT UPDATE ON 16MY CIVIC (SB16-022), START THE ENGINE AND LEAVE THE VEHICLE...
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RUNNING DURING THE UPDATE PROCESS.
Safety Recall: Piston Pin Snap Ring Inspection REVISION SUMMARY Under INSPECTION PROCEDURE, a note and picture was...
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added under step 16, and a note was added under step 19. A new video about setting up the borescope and doing the snap ring inspection was added to the REPAIR PROCEDURE. BACKGROUND A small number of engines were produced with piston pin snap rings that may not be completely seated. If the snap ring is not completely seated, the piston pin can move from its original location in the piston, resulting in engine failure.
Infotainment
37 bulletins"Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: Bluetooth Audio skips.
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There is no sound from Apple CarPlay after connecting Bluetooth, then USB. Cannot turn on Bluetooth. Bluetooth turns off or disconnects by itself. Starting vehicle causes Bluetooth to disconnect. Bluetooth Audio sound will skip when receiving phone calls. There are pairing problems with Bluetooth HandsFreeLink(HFL). Pandora does not play after HFL call ends. GPS error code 1302 sets. GPS initialization screen appears. GPS shows inaccurate vehicle location. Android Auto will not play. Voice commands do not work. Error message SXM check tuner appears. System does not recognize SXM in voice commands. LaneWatch image will not display. Audio power button does not work. Home screen does not display app icons. Screen locks and/or check tuner message appears. Clock does not match between audio display and dashboard meter. Incoming call screen stays on after ending the call. HFL voice repeats the ALPHABET."
There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle.
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While the issue is intermittent, it is likely you will experience the issue at some point.
There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle.
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While the issue is intermittent, it is likely you will experience the issue at some point.
ServiceNews Article - The 12-pin connector cavity in the back of the audio unit/audio-navigation unit is intentionally empty.
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It's used as a service port for other markets, so never try plugging into it.
Service Bulletin - The audio-navigation unit screen randomly flickers for 2 seconds or 10 seconds.
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The message Requested Channel Not Available appears when selecting a SiriusXM Radio preset.
Service Bulletin - The audio-navigation unit screen randomly flickers for 2 seconds or 10 seconds.
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Preset Sirius/XM channels are not available. There is an issue within the current software.
Service Bulletin - The 12-pin connector cavity in the back of the audio unit/audio-navigation unit is intentionally empty.
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It's used as a service port for other markets, so never try plugging into it.
Service bulletin - Popping or no sound from the speakers.
Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...
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operation of the touch screen display. Update audio unit software using the audio-navigation system update device.
Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...
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operation of the touch screen display.
Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few...
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questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.
Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature.
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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.
Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an...
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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.
Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...
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operation of the touch screen display.
Dealer message - You should have received a USB package to update the Audio System.
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The package shows that the USB is for Service Bulletins 16-096 and 16-098. These Service Bulletin numbers are incorrect. The correct Service Bulletin numbers are 17-048 and 17-049. Please write the correct Service Bulletin numbers on the USB package.
Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...
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operation of the touch screen display.
Service bulletin - This bulletin is replaced by S/B 17-048, Audio Unit Software Update.
Service bulletin - The audio unit display goes blank, then returns to normal operation within a second.
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The audio unit display has an internal hardware problem.
Techline summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won?t connect to the feature.
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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic. If so, there are some steps the service advisor can take right on the service drive that just might fix things.
Techline summary article - If a customer can?t hear the navigation voice when using Apple Maps with Apple CarPlay, an...
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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn?t work, there?s nothing a service tech needs to do.
Service bullletin - The audio unit display blinks or flickers.
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The audio unit display has an internal hardware problem.
FOLLOWUP NOTICE - OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN.
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THERE IS A SOFTWARE PROBLEM WITH THE AUDIO AMPLIFIER THAT CAUSES NO SOUND FROM THE SPEAKERS WHEN STARTING THE VEHICLE. WHILE THE ISSUE IS INTERMITTENT, IT IS LIKELY YOU WILL EXPERIENCE THE ISSUE AT SOME POINT.
THE APP INSTALLER ICON, LISTED UNDER APP LIST ON THE DISPLAY AUDIO SCREEN, HAS DRAWN A FEW QUESTIONS FROM CURIOUS CUSTOMERS.
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THIS ICON IS MEANT FOR FUTURE APPS THAT MAY BE DEVELOPED. AT THIS TIME, HOWEVER, THERE ARE NONE AVAILABLE OR ANY PLANS TO DEVELOP THEM
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT...
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AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.
"SERVICE NEWS ARTICLE - IF THE DISPLAY AUDIO (DA) SCREEN HAS DISPLAY-RELATED PROBLEMS, THEYRE COMING FROM THE CENTER...
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DISPLAY ASSEMBLY, NOT THE AUDIO UNIT OR AUDIO-NAVIGATION UNIT. TYPICAL DISPLAY-RELATED PROBLEMS INCLUDE THE FOLLOWING: BLANK SCREEN FLICKERING OR FLASHING SCREEN DISCOLORED SCREEN NO BACK LIGHTING NO TOUCH RESPONSE"
SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITH THE AUDIO AMPLIFIER THAT CAUSES NO SOUND FROM THE SPEAKERS.
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT...
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AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
"TECHLINE SUMMARY ARTICLE - IS THE DISPLAY AUDIO RANDOMLY BEEPING AND/OR RETURNING TO THE HOME SCREEN ON ITS OWN? WERE...
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AWARE OF THIS ISSUE AND HAVE IT CURRENTLY UNDER INVESTIGATION. SO FAR, WE KNOW THE CENTER DISPLAY UNIT IS THE CULPRIT AND NOT THE AUDIO UNIT. THIS CAN BE A TOUGH ISSUE TO TROUBLESHOOT. TO FIX IT, REPLACE JUST THE CENTER DISPLAY UNIT. WELL BE POSTING A SERVICE BULLETIN THIS COMING OCTOBER WITH THE DETAILS."
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
"SERVICE BULLETIN - THERE IS A PROBLEM WITH THE AUDIO UNIT SOFTWARE, WHICH MAY LEAD TO ONE OR MORE OF THE FOLLOWING SYMPTOMS: BLUETOOTH AUDIO SKIPS.
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AUDIO ICON DOES NOT WORK. GPS ERROR CODE 1302 SETS. ERROR MESSAGE SXM CHECK TUNER APPEARS. GPS INITIALIZATION SCREEN APPEARS. REAR CAMERA IS STUCK ON IN PARK. THERE ARE PAIRING PROBLEMS WITH BLUETOOTH HANDSFREELINK(HFL). GPS SHOWS INACCURATE VEHICLE LOCATION. REAR CAMERA DOES NOT DISPLAY. THERE IS NO SOUND FROM APPLE CARPLAY AFTER CONNECTING BLUETOOTH, THEN USB. SYSTEM DOES NOT RECOGNIZE SXM IN VOICE COMMANDS. PANDORA DOES NOT PLAY AFTER HFL CALL ENDS. VOICE COMMANDS DO NOT WORK. ANDROID AUTO WILL NOT PLAY."
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.
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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
SERVICE BULLETIN - AUDIO UNIT SOFTWARE UPDATE USING THE AUDIO-NAVIGATION SYSTEM USB UPDATE DEVICE.
SERVICE BULLETIN - AUDIO UNIT SOFTWARE UPDATE.
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AN AUDIO UNIT SOFTWARE UPDATE DEVICE WAS RECENTLY SENT TO DEALERS. THIS BULLETIN WILL BE REVISED IN THE FUTURE ONCE THE REPAIR PROCEDURE, TOOL INFORMATION, AND WARRANTY CLAIM INFORMATION ARE AVAILBLE.
SERVICE BULLETIN - THE AUDIO UNIT DISPLAY HAS AN INTERNAL HARDWARE PROBLEM.
SERVICE BULLETIN - JUNE 3, 2016 UPDATE.
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THERE IS A PROBLEM WITH THE AUDIO UNIT SOFTWARE, WHICH MAY LEAD TO PROBLEMS WITH BLUETOOTH, GPS, REAR CAMERA SYSTEM AND OTHER AUDIO UNIT RELATED FUNCTIONS. A SOFTWARE UPDATE IS AVAILABLE TO CORRECT THESE CONDITIONS.
HVAC & Climate
36 bulletinsService Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak.
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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.
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This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out.
Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak.
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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak.
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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
Owner Notification Letter - Due to a new North America regulation that introduced a new refrigerant and oil requirement,...
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the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak.
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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak.
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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
Dealer Message - Due to supplier process concerns, the A/C compressor may not have been manufactured to specifications.
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As a result, abnormal wearing of the rubber seal may occur causing gaps in the compressor shaft to develop allowing refrigerant to leak out.
Dealer Message - We have identified a potential concern with GUIDE, AC COMP SEAL 07AAG-5AAA100, which was a part of 6CVC...
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SEAL REPLACEMENT KIT, 07AAC-5AAA1Z0 that was recently sent to all Honda dealers. These tools have the tool number and manufacture date laser marked on a critical surface that may contact the new A/C compressor seal during installation. The added roughness of the laser markings may cause damage to the seal and potentially result in an oil and/or refrigerant leak.
Service Bulletin - Customers have complained of the air conditioning system not blowing cold air due to the...
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oil/refrigerant leak from the A/C compressor main shaft seal.
Owner Notification Letter - On some 2016-21 Civic models, the A/C condenser may leak refrigerant.
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American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.
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This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.
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This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any states law.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.
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This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
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The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
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The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer message - Weve noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.
Read full bulletin
The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.
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This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
Owner Notification Letter - This warranty only covers vehicles that have a defective air conditioning condenser installed at the factory.
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The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allow refrigerant to leak out. The warranty will not apply to any vehicle that has leaking condenser due to foreign object damage.
Dealer Message - Today, August 9, 2019, American Honda is announcing a warranty extension for certain 2016-18 Civic vehicles.
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This warranty extension covers the A/C condenser to address concerns of leaking refrigerant. American Honda is extending the warranty on the A/C condenser from the original 3 years to 10 years from the original date of purchase.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.
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This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.
Read full bulletin
This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
"TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THE A/C NOT BLOWING COLD AIR.
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FROM THEIR BASIC CHECKS, SERVICE TECHS ARE NOTICING THERES REFRIGERANT OIL ON THE RADIATOR FAN SHROUD AND SURROUNDING AREAS, INDICATING A LEAK. OUR INVESTIGATION SHOWS THAT THE LOW PRESSURE SUCTION HOSE MAY BE RUBBING AGAINST THE BRACKET FOR THE EXPANSION TANK OUTLET PIPE. THIS RUBBING COMES FROM A VARIATION IN THE HOSE PROFILE. IF THE RUBBING IS SEVERE ENOUGH, IT COULD LEAD TO LEAKS."
Other
35 bulletinsHawaii Multi Model Monroney Label No Print.
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
Tech line summary article - Got a vehicle with the message Requested Channel Not Available covering the SiriusXM preset...
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icons? We?re aware of this issue and have it under investigation.
Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that...
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were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.
Dealer message - American Honda (AHM) is investigating certain 2016 Civic sedans with a customer complaint of a...
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pronounced rattle noise coming from the rear tray while playing music with bass. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A...
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PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A...
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PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A...
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PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...
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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...
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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...
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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE- AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...
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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - LIST OF VINS REQUESTED TO BE PLACED ON HOLD WITH A QUALITY CONCERN
"DEALER MESSAGE - AMERICAN HONDA (AHM) REQUESTS FOR HOLDING CERTAIN 2016 CIVICS WITH A QUALITY CONCERN.
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BELOW IS A LINK TO A LIST OF (SEQUENTIAL) DEALER NUMBERS AND VEHICLE IDENTIFICATION NUMBERS (VIN). ANY VIN(S) LISTED BESIDE YOUR DEALER NUMBER NEED TO BE HELD UNTIL FURTHER INSTRUCTION FROM AHM."
DEALER MESSAGE - LIST OF VINS REQUESTED TO BE PLACED ON HOLD WITH A QUALITY CONCERN
"DEALER MESSAGE - AMERICAN HONDA (AHM) REQUESTS FOR HOLDING CERTAIN 2016 CIVICS WITH A QUALITY CONCERN.
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BELOW IS A LINK TO A LIST OF (SEQUENTIAL) DEALER NUMBERS AND VEHICLE IDENTIFICATION NUMBERS (VIN). ANY VIN(S) LISTED BESIDE YOUR DEALER NUMBER NEED TO BE HELD UNTIL FURTHER INSTRUCTION FROM AHM."
DEALER MESSAGE - HELD VEHICLE VIN LIST.
"DEALER MESSAGE - AMERICAN HONDA (AH) DISCOVERED A CRITICAL INVOICE ISSUE AND DETERMINED THAT ALL THE UNSOLD AFFECTED...
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UNITS NEED TO BE RETURNED TO THE FACTORY. PLEASE CONTINUE HOLDING THE AFFECTED 2016 CIVICS IN YOUR INVENTORY. AH LOGISTIC/TRANSPORTATION WILL BE CONTACTING YOU FOR MAKING PICK-UP ARRANGEMENT."
DEALER MESSAGE - HELD VEHICLE VIN LIST.
"DEALER MESSAGE - AMERICAN HONDA (AH) DISCOVERED A CRITICAL INVOICE ISSUE AND DETERMINED THAT ALL THE UNSOLD AFFECTED...
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UNITS NEED TO BE RETURNED TO THE FACTORY. PLEASE CONTINUE HOLDING THE AFFECTED 2016 CIVICS IN YOUR INVENTORY. AH LOGISTIC/TRANSPORTATION WILL BE CONTACTING YOU FOR MAKING PICK-UP ARRANGEMENT."
ATTACHMENT TO APS01082016901.PDF.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...
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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...
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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS. WERE AWARE OF THIS CONCERN AND HAVE IT UNDER INVESTIGATION.
VIDEO MESSAGE - PLEASE ADVISE IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A THUMB DRIVE OR DVD.
VIDEO - IMPORTANT VIDEO MESSAGE ABOUT HONDA'S 2016 CIVIC ONE PACK INITIATIVE.
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PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
DEALER MESSAGE - IMPORTANT VIDEO MESSAGE ABOUT HONDA'S 2016 CIVIC ONE PACK INITIATIVE.
TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...
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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Transmission
32 bulletins"Service bulletin - There is a problem with the audio unit software, which may lead to one or both of the following...
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symptoms: Rear camera is stuck on in Park. Rear camera image does not display when transmission is shifted to Reverse. Update the audio unit software with the audio-navigation system update device."
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design.
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design.
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.
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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
ServiceNews Article - Have you noticed the fill plug on a CVT has popped out or seems to be leaking? This is caused by...
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pressure building up at the fill plug due to the vent cap getting plugged with debris.
Video Message - It concerns the shift indicators and switch backlighting not working on 2016-2019 Civics.
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Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
Video Message - It concerns the shift indicators and switch backlighting not working on 2016-2019 Civics.
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Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.
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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth Audio skips.
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? There is no sound from Apple CarPlay? after connecting Bluetooth, then USB. ? Cannot turn on Bluetooth. ? Bluetooth turns off or disconnects by itself. ? Starting vehicle causes Bluetooth to disconnect. ? Bluetooth Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth HandsFreeLink(HFL). ? Pandora does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.
Service bulletin - The vehicle will not come out of park, and will not crank and/or start.
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Additionally, multiple indicators are on with DTCs U0038 (TM-CAN Malfunction [TCM-PCM]) and sometimes U0101 (Lost Communication) stored. There is an internal malfunction with the transmission control module (TCM).
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth Audio skips.
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? There is no sound from Apple CarPlay? after connecting Bluetooth, then USB. ? Cannot turn on Bluetooth. ? Bluetooth turns off or disconnects by itself. ? Starting vehicle causes Bluetooth to disconnect. ? Bluetooth Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth HandsFreeLink(HFL). ? Pandora does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth Audio skips.
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? There is no sound from Apple CarPlay? after connecting Bluetooth, then USB. ? Cannot turn on Bluetooth. ? Bluetooth turns off or disconnects by itself. ? Starting vehicle causes Bluetooth to disconnect. ? Bluetooth Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth HandsFreeLink(HFL). ? Pandora does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET
Service bulletin - The vehicle will not come out of park, and will not crank and/or start.
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Additionally, multiple indicators are on with DTCs U0038 (TM-CAN Malfunction [TCM-PCM]) and sometimes U0101 (Lost Communication) stored. There is an internal malfunction with the transmission control module (TCM).
SERVICE BULLETIN - THE VEHICLE WILL NOT COME OUT OF PARK, AND WILL NOT CRANK AND/OR START.
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ADDITIONALLY, MULTIPLE INDICATORS ARE ON WITH DTCS U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND SOMETIMES U0101 (LOST COMMUNICATION) STORED. THERE IS AN INTERNAL MALFUNCTION WITH THE TRANSMISSION CONTROL MODULE (TCM).
SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED.
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THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET.
Body & Paint
19 bulletinsOn the Monroney label, the bumper compliance statement is missing.
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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.
On the Monroney label, the bumper compliance impact speed listed was carried over from 2015 models and is incorrect for 2016 vehicles.
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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.
2016 Civic New model body repair information
BACKGROUND On the Monroney label, the bumper compliance statement is missing.
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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.
BACKGROUND On the Monroney label, the bumper compliance impact speed listed was carried over from 2015 models and is incorrect for 2016 vehicles.
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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.
Basic Problem 2016 model year Civic vehicles produced before January 12, 2016 have incorrect information related to the bumper compliance test.
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The label is printed with a speed of 5 mph and should be written with correct speed of 2.5 mph. In error, the 2015 Civic bumper impact speed rating was used for the 2016 Civic Monroney label
Basic Problem 2016 model year Civic vehicles produced before January 12, 2016 have incorrect information related to the bumper compliance test.
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The label is printed with a speed of 5 mph and should be written with correct speed of 2.5 mph. In error, the 2015 Civic bumper impact speed rating was used for the 2016 Civic Monroney label
Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN.
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The adhesive applied to the center high mount stop lamp cover on the rear window isn?t strong enough, and the cover may come loose and hang down.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE HIGH...
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MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE HIGH...
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MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - TODAY, NOVEMBER 30, 2016, AMERICAN HONDA IS ANNOUNCING A PRODUCT UPDATE FOR ALL MODEL YEAR 2016 CIVIC...
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2-DOOR VEHICLES TO ADDRESS A POSSIBLE LOOSE HIGH MOUNT STOP LAMP COVER. SOME OF THESE VEHICLES MAY BE IN YOUR NEW OR USED INVENTORY AND SHOULD BE REPAIRED PRIOR TO SALE.
SERVICE BULLETIN - A NON-GALVANIZED DOOR HANDLE BRACKET WAS INSTALLED IN THE FRONT PASSENGERS DOOR DURING MANUFACTURING...
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AND MAY BE SUSCEPTIBLE TO CORROSION.
DEALER MESSAGE - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING.
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ATTACH THE MONRONEY UPDATE LABEL TO THE WINDOW AREA NEXT TO THE MONRONEY LABEL.
SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING.
SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE IMPACT SPEED LISTED WAS CARRIED OVER FROM 2015 MODELS...
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AND IS INCORRECT FOR 2016 VEHICLES.
PUBLICATION CONTAINING SUMMARY OF NEW BODY AND VEHICLE TECHNOLOGY THAT MAY AFFECT COLLISION AND OTHER BODY REPAIRS.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR...
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BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR...
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BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR...
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BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Fuel System
12 bulletinsService Bulletin - Service Manual Update: Fuel Filler Main Flap Unit Replacement
Service bulletin - Fuel leaks or overflows from the filler neck while refueling.
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The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.
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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
Service bulletin - Fuel leaks or overflows from the filler neck while refueling.
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The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.
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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
Service bulletin - Fuel leaks or overflows from the filler neck while refueling.
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The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.
Service bulletin - The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck.
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The capless fuel shutter may also allow excess fuel to leak at the filler neck.
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.
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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
Tech line summary article - Some customers have claimed that while fueling their vehicles, fuel is spilling after the pump?s auto shut off activates.
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The amount of spilled fuel varies from a slight spill into the well around the filler neck to larger spills. We?re aware of this issue and are working toward a solution.
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE CLAIMED THAT WHILE FUELING THEIR VEHICLES, FUEL IS SPILLING AFTER THE PUMPS AUTO SHUT OFF ACTIVATES.
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THE AMOUNT OF SPILLED FUEL VARIES FROM A SLIGHT SPILL INTO THE WELL AROUND THE FILLER NECK TO LARGER SPILLS. WERE AWARE OF THIS ISSUE AND ARE WORKING TOWARD A SOLUTION.
"SERVICE BULLETIN - IF FUEL ENTERS THE INNER FUEL VENT TUBE, A DTC WILL SET AND THE INNER FUEL VENT TUBE MUST BE REPLACED.
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A NEW REQUIRED SPECIAL TOOL, WHICH IS A PLUG, WILL PROTECT THE INNER FUEL VENT TUBE WHILE SERVICING THE FUEL TANK UNIT. WHENEVER YOU ARE DOING THE FOLLOWING PROCEDURES, YOU MUST USE THE REQUIRED ORVR SERVICE PLUG TO PREVENT FUEL FROM ENTERING THE INNER FUEL VENT TUBE: REMOVING AND INSTALLING THE FUEL TANK UNIT. REMOVING AND INSTALLING THE FUEL TANK ASSEMBLY. TESTING THE FUEL TANK UNIT. DRAINING FUEL FROM THE FUEL TANK."
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE CLAIMED THAT WHILE FUELING THEIR VEHICLES, FUEL IS SPILLING AFTER THE PUMPS AUTO SHUT OFF ACTIVATES.
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THE AMOUNT OF SPILLED FUEL VARIES FROM A SLIGHT SPILL INTO THE WELL AROUND THE FILLER NECK TO LARGER SPILLS. WERE AWARE OF THIS ISSUE AND ARE WORKING TOWARD A SOLUTION.
Pre-Delivery & Maintenance
10 bulletinsService bulletin - There is a rattling coming from the front of the vehicle.
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The rubber damper cap(s) are faulty.
Service Bulletin - There is a rattling coming from the front of the vehicle.
"Dealer message - American Honda issued four service bulletins addressing drivability concerns that may cause DTCs to...
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set in affected vehicles."
Servicenews article - Got a vehicle with the message Requested Channel Not Available covering the SiriusXM preset icons?...
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We?re aware of this issue and have it under investigation.
Service bulletin - When a driver or front passenger enters the vehicle and rubs against the bolster, the seat foam folds...
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and gets caught inside the seat frame.
"DEALER MESSAGE - THE ALL-NEW 2016 CIVIC SEDAN (EXCEPT SI) WILL GO ON SALE NOVEMBER 12, 2015.
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LISTED BELOW ARE A FEW SERVICE AND DELIVERY TIPS TO HELP ENSURE A POSITIVE CUSTOMER EXPERIENCE. FOLLOWING THESE TIPS WILL MAINTAIN THE HIGH QUALITY YOU AND YOUR CUSTOMERS EXPECT FROM HONDA. NEW MODEL LAUNCH ACTIVITY - TO ENSURE OUR CUSTOMERS ARE RECEIVING A HIGH-QUALITY PRODUCT, WE WILL MONITOR TECH LINE, WARRANTY CLAIMS AND PARTS DEMAND."
SERVICE NEWS ARTICLES - ONEPACK VIDEOS PROVIDE IMPORTANT INFO ON MARKET QUALITY ISSUES RELATING TO NEW MODEL RELEASES.
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IN CASE YOUVE MISSED ANY OF THEM, OR YOUD JUST LIKE TO REFRESH YOUR MEMORY ON SOME OF THEIR DETAILS, YOU CAN WATCH THEM ANY TIME FROM THE VIDEO LIBRARY ON THE IN.
SERVICE BULLETIN - THE SERVICE INFORMATION IS MISSING THE REPLACEMENT PROCEDURES FOR THE MAIN FLAP UNIT.
SERVICE BULLETIN - THE SERVICE MANUAL IS MISSING THE REPLACEMENT PROCEDURES FOR THE MAIN FLAP UNIT.
SERVICE NEWS ARTICLE - IF THE AUTOMATIC INTERMITTENT WIPERS ARE NOT WORKING PROPERLY, THERE ARE SOME ITEMS TO BE TROUBLE...
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SHOOTED PRIOR TO PART REPLACEMENT.
Electrical
7 bulletinsDealer Message - The July episode of Tech2Tech is now posted.
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We've got some valuable information for you, so check it out! This month we're featuring "Important Advice When Unplugging Electrical Connectors."
Dealer Message - The July episode of Tech2Tech is now posted.
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We've got some valuable information for you, so check it out! This month we're featuring "Important Advice When Unplugging Electrical Connectors."
Service bulletin - Bluetooth HandsFreelink (HFl) system freezes after a phone call and stored voice tags are missing when the ignition is turned ON.
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Some audio units are not updated to the latest software version.
SERVICE BULLETIN - THERE IS A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT HIGHWAY SPEEDS BETWEEN 4570 MPH UNDER LIGHT THROTTLE.
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INCORRECT LEARNING VALUES IN THE TCM SOFTWARE.
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.
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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
SERVICE BULLETIN - INCORRECT LEARNING VALUES IN THE TCM SOFTWARE MAY CAUSE A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT...
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HIGHWAY SPEEDS BETWEEN 4570 MPH UNDER LIGHT THROTTLE.
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.
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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
Lighting
5 bulletinsFog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles
CUSTOMER LETTER - ON SOME 2016 CIVIC VEHICLES, THE ADHESIVE APPLIED TO THE CENTER HIGH MOUNT STOP LAMP COVER (HIGH MOUNT...
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COVER) ISN'T STRONG ENOUGH AND THE COVER MAY COME LOOSE AND HANG DOWN.
SERVICE BULLETIN - THE ADHESIVE APPLIED TO THE CENTER HIGH MOUNT STOP LIGHT COVER (HIGH MOUNT COVER) ISNT STRONG ENOUGH...
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AND THE COVER MAY COME LOOSE AND HANG DOWN.
"DEALER MESSAGE - THE ALL-NEW 2016 CIVIC SEDAN WENT ON SALE NOVEMBER 12, 2015.
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AS CLAIMS AND REPAIRS ARE PROCESSED WE NEED YOUR HELP COLLECTING ANY REPLACED PARTS ON REPAIRED VEHICLES. WHETHER THE PART IS SENT TO WPI OR A SPECIAL REQUEST MADE THROUGH TECHLINE TO FORWARD TO AMERICAN HONDA, THE IMPORTANCE TO QUICKLY RETURN FAILED PARTS IS GREATER THAN EVER."
"DEALER MESSAGE - THE ALL-NEW 2016 CIVIC SEDAN WENT ON SALE NOVEMBER 12, 2015.
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AS CLAIMS AND REPAIRS ARE PROCESSED WE NEED YOUR HELP COLLECTING ANY REPLACED PARTS ON REPAIRED VEHICLES. WHETHER THE PART IS SENT TO WPI OR A SPECIAL REQUEST MADE THROUGH TECHLINE TO FORWARD TO AMERICAN HONDA, THE IMPORTANCE TO QUICKLY RETURN FAILED PARTS IS GREATER THAN EVER."
Brakes
4 bulletins"TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THIS ISSUE WHEN TURNING THE IGNITION TO ON: THE BRAKE INDICATOR IS BLINKING OR ON STEADY.
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THE BRAKE SYSTEM INDICATOR IS ON. THERES AN ELECTRIC PARKING BRAKE PROBLEM MESSAGE ON THE DRIVER INFORMATION INTERFACE."
SERVICE BULLETIN - THE BRAKE INDICATOR IS BLINKING/ON STEADY; THE BRAKE SYSTEM INDICATOR IS ON; THERE IS AN ELECTRIC...
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PARKING BRAKE PROBLEM MESSAGE IN THE DRIVER INFORMATION INTERFACE. THE VSA MODULATOR-CONTROL UNIT HAS AN INTERNAL PROBLEM WITH THE SOFTWARE.
DEALER MESSAGE - IS THE HIGH MOUNT BRAKE LIGHT DETACHED FROM THE REAR WINDOW? WERE AWARE OF THIS CONCERN AND HAVE IT UNDER INVESTIGATION.
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IT APPEARS TO BE HEAT RELATED AND REAPPLYING THE ADHESIVE JUST PROVIDES A TEMPORARY FIX.
TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THE BRAKE INDICATOR BLINKING AFTER TURNING THE IGNITION TO OFF AND...
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APPLYING THE ELECTRIC PARKING BRAKE. THERE MAY ALSO BE A DTC U3000-49 (ECU INTERNAL CIRCUIT MALFUNCTION) BEING SET. WHEN THE BRAKE INDICATOR BLINKS, IT MEANS THERES A PROBLEM WITH THE ELECTRIC PARKING BRAKE SYSTEM AND THE PARKING BRAKE MAY HAVE NOT PROPERLY APPLIED.
Suspension
1 bulletinService bulletin - The trunk spring breaks and will not hold the trunk lid in the upright position.
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There is fatigue in the material used in manufacturing of the trunk spring.
Software & Calibration
1 bulletinRecall Information update: Service Bulletin NSS300 #2
Air Bags & Safety
1 bulletinFront Passenger's Airbag Inflator Collection - This bulletin has been cancelled because the collection is now complete.
Steering
1 bulletinService news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering.
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The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
Hybrid & EV
1 bulletinTECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE...
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APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.