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2016 Honda Civic TSBs

316 Technical Service Bulletins across 16 categories

Engine

114 bulletins
11021745

Service Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on...

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inspection cover.

11006249

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.

11005271

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).

11004264

Dealer Message - Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.

11001420

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.

11000134

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS.

10253303

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).

10252470

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).

10251897

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).

10250327

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).

10230496

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.

10230495

Service Bulletin - This bulletin is replaced by S/B 19-033, Warranty Extension: 2016-18 Civic 1.5L: Software Update with...

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A/C Control Unit Replacement; DTC P0300, P0301, P0302, P0303, P0304, or P0172; Whirling Noise from Engine.

10211561

Today, February 26, 2016, American Honda Motor Co., Inc.

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is announcing a product update for 29,146 model year 2016 Civic vehicles shipped with incorrect impact speed for bumper information on the Monroney labels. The vehicles are in compliance; the Monroney label information is not. Basic Problem 2016 model year Civic vehicles produced before January 12, 2016 have incorrect information related to the bumper compliance test. The label is printed with a speed of 5 mph and should be written with correct speed of 2.5 mph. In error, the 2015 Civic bumper impact speed rating was used for the 2016 Civic Monroney label.

10211560

Today, February 26, 2016, American Honda Motor Co., Inc.

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is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.

10211557

On Friday, January 29, 2016, American Honda Motor Co., Inc.

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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.

10204278

2016 Civic 1.5L Turbo surges at Highway speeds 45-70 MPH

10197670

SS 1023006 Successful Regen Reference for EPA 07 MBE 900 Engines

10193843

Today, February 26, 2016, American Honda Motor Co., Inc.

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is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.

10193774

On Friday, January 29, 2016, American Honda Motor Co., Inc.

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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.

10192968

On Friday, January 29, 2016, American Honda Motor Co., Inc.

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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring Inspection once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.

10192967

On Friday, January 29, 2016, American Honda Motor Co., Inc.

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notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.

10189889

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the A/C inop or blowing warm air. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10189850

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10189134

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the A/C inop or blowing warm air. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10189043

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10187531

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10186018

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10185465

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10184002

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10182463

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10181400

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10180630

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10179863

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10179395

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10178465

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10178460

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10177660

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10177285

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10176984

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10176779

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10174700

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10173884

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10172929

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10171555

Followup Notice - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN.

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On 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine, there are reports of vehicles experiencing drivability concerns. These concerns can result in the malfunction indicator lamp (MIL) turning on. If the MIL is illuminated, your vehicle may fail a state or local emissions inspection.

10170789

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10170787

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10170229

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10170226

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10169064

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10169062

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10168052

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10168049

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10167134

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10167127

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10166502

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10166497

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10165769

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.

10165662

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.

10165001

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10164466

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10163181

Service Bulletin - The shift position indicator ("D" light) starts flashing due to DTC P2817, (Shift solenoid valve O/P...

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[pressure control solenoid H] stuck off) being set. When the TCM checks the drive pulley oil pressure, it misreads the pressure as high even though oil pressure is within specification.

10163173

Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues.

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This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.

10163172

Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues.

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This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.

10163171

Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues.

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This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.

10161643

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.

10161641

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.

10159518

Owner Notification Letter - On 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine, there are reports...

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of vehicles experiencing driveability concerns. These concerns can result in the malfunction indicator lamp (MIL) turning on.

10159438

Service Bulletin - The shift position indicator ("D" light) starts flashing due to DTC P2817, (Shift solenoid valve O/P...

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[pressure control solenoid H] stuck off) being set. When the TCM checks the drive pulley oil pressure, it misreads the pressure as high even though oil pressure is within specification.

10158743

Dealer Message - Today, April 5, 2019, American Honda is announcing a warranty extension for certain 2016-18 Civic and...

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2017-18 CR-V vehicles due to drivability concerns. American Honda is extending the powertrain warranty on the camshafts and rocker arm assemblies from the original 5 years/60,000 miles to 6 years/unlimited miles from the original date of sale.

10158742

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.

10158739

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.

10158736

Service Bulletin - This bulletin is replaced by S/B 19-033, Warranty Extension: 2016-18 Civic 1.5L: Software Update with...

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A/C Control Unit Replacement; DTC P0300, P0301, P0302, P0303, P0304, or P0172; Whirling Noise from Engine. If you did Service Bulletin 19-012 on or before April 5th, 2019, use the Warranty Claim Information provided below.

10154477

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) to set.

10154474

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich).

10153446

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.

10152809

"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."

10152769

"Dealer message - American Honda has previously announced product update campaigns for certain 2016-18 Civic and ...

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2017-18 CR-V vehicles with the 1.5L turbo engine for engine oil dilution. Repair Update The AC control unit replacement procedure has been changed to a software reflash procedure. On February 1, 2019, revisions to service bulletins 18-114, 2017-18 CR-V Software Update and A/C Control Unit Update and 18-137, Product Update 2016-18 Civic Software and AC Control Unit Update, will be posted to the Service Information System (SIS) to reflect this change."

10152742

"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."

10152439

"Dealer message - On December 5, 2018, American Honda announced a product update campaign for certain 2017-18 CR-V ...

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vehicles with the 1.5L turbo engine that were sold in 21 cold-weather states. Today, American Honda is expanding the scope of this product update to include certain 2016-18 Civic vehicles with the 1.5L turbo engine. This applies to vehicles in the same 21 states. This product update also addresses concerns related to engine oil dilution due to various control unit software/threshold settings."

10152436

"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."

10152435

"Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs...

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P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."

10143342

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10143209

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10139583

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10118561

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2016-2018 Civics & 2017-2018 CR-Vs with a customer complaint of an oil leak. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10108881

Service bulletin - Under a very specific hot restart, the customer may complain the vehicle makes a grinding or pump noise for about 2 seconds.

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Some may also describe it as a starter noise. A pressure control valve is vibrating in the CVT lower valve body on a hot restart.

10108297

SERVICE BULLETIN - UNDER A VERY SPECIFIC HOT RESTART, THE CUSTOMER MAY COMPLAIN THE VEHICLE MAKES A GRINDING OR PUMP NOISE FOR ABOUT 2 SECONDS.

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SOME MAY ALSO DESCRIBE IT AS A STARTER NOISE. A PRESSURE CONTROL VALVE IS VIBRATING IN THE CVT LOWER VALVE BODY ON A HOT RESTART.

10108049

ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER...

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COMPLAINT OF THE HIGH MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10106678

"DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR...

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APPROXIMATELY 34,000 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE. ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. PLEASE AGAIN CHECK YOUR INVENTORY AGAINST VIN INQUIRY AND CHECK YOUR ERESPONSIBILITY REPORT TO DETERMINE IF ADDITIONAL UNITS AVAILABLE AT YOUR DEALERSHIP ARE NOW AFFECTED BY THIS SAFETY RECALL."

10106674

SERVICE BULLETIN - BECAUSE OF CERTAIN KNOCK SENSOR CHARACTERISTICS, THE PCM MISINTERPRETS THE SENSORS SIGNALS AND SETS DTC P0326.

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UPDATE THE PGM-FI SOFTWARE TO REMEDY THIS CONDITION.

10100124

"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP BECAUSE OF THIS ISSUE? THE STARTER WONT CRANK THE...

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ENGINE, AND/OR THE VEHICLE WONT SHIFT OUT OF PARK. MULTIPLE INDICATORS ARE LIT ON THE INSTRUMENT PANEL, AND DTC U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND U0101 (GAUGE CONTROL MODULE LOST COMMUNICATION WITH A/T) ARE SET. THERES NO COMMUNICATION WITH THE TRANSMISSION. WE CURRENTLY HAVE THIS ISSUE UNDER INVESTIGATION. SO FAR, WEVE FOUND THE ROOT CAUSE IS THE TCM."

10099739

DEALER MESSAGE - AN ERROR IN THE POWER AMPLIFIER DSP (DIGITAL SIGNAL PROCESSOR) BOOT-UP SOFTWARE MAY CAUSE FAILED...

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INITIALIZATION AT ENGINE START, RESULTING IN MUTED CONDITION AND NO AUDIO SOUND.

10099542

"DEALER MESSAGE - PLEASE TAKE A MOMENT TO VIEW AN IMPORTANT VIDEO MESSAGE FROM STEVEN NELSON - CIVIC MODEL LINE...

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ENGINEER, WITH THE LATEST UPDATE ON HONDA'S 2016 CIVIC ONEPACK INITIATIVE."

10099499

DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC.

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NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR CERTAIN 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. IN THE FEBRUARY 19TH MESSAGE, AMERICAN HONDA ADVISED THAT DEALERS WILL BE NOTIFIED WHEN ADDITIONAL INVENTORY IS AVAILABLE AND/ OR OF FUTURE ALLOCATION(S). TODAY WEDNESDAY FEBRUARY 24, AMERICAN HONDA IS PERFORMING AN ADDITIONAL ALLOCATION TO MOST DEALERS.

10099491

"DEALER MESSAGE - TODAY, FEBRUARY 26, 2016, AMERICAN HONDA MOTOR CO., INC.

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IS ANNOUNCING A PRODUCT UPDATE FOR 29,146 MODEL YEAR 2016 CIVIC VEHICLES SHIPPED WITH INCORRECT IMPACT SPEED FOR BUMPER INFORMATION ON THE MONRONEY LABELS. THE VEHICLES ARE IN COMPLIANCE; THE MONRONEY LABEL INFORMATION IS NOT. 2016 MODEL YEAR CIVIC VEHICLES PRODUCED BEFORE JANUARY 12, 2016 HAVE INCORRECT INFORMATION RELATED TO THE BUMPER COMPLIANCE TEST. THE LABEL IS PRINTED WITH A SPEED OF 5 MPH AND SHOULD BE WRITTEN WITH CORRECT SPEED OF 2.5 MPH. IN ERROR, THE 2015 CIVIC BUMPER IMPACT SPEED RATING WAS USED FOR THE 2016 CIVIC MONRONEY LABEL."

10099461

SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.

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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.

10099459

SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.

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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.

10099457

SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.

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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.

10098862

"TECHLINE SUMMARY ARTICLE - IF YOU GET A VEHICLE IN FOR ANY OF THESE ISSUES, REPLACE THE AUDIO UNIT: BLUETOOTH AUDIO SKIPS.

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THERES NO SOUND FROM APPLE CARPLAY AFTER CONNECTING BLUETOOTH, THEN USB. BLUETOOTH CANT BE TURNED ON. BLUETOOTH TURNS OFF OR DISCONNECTS BY ITSELF. STARTING THE ENGINE CAUSES BLUETOOTH TO DISCONNECT. BLUETOOTH AUDIO SKIPS WITH INCOMING CALLS. THERE ARE PAIRING PROBLEMS WITH BLUETOOTH HANDSFREELINK (HFL). PANDORA DOESNT PLAY AFTER CALL ENDS. GPS ERROR CODE 1302 SETS. GPS INITIALIZATION SCREEN DOESNT COMPLETE. GPS SHOWS THE WRONG VEHICLE LOCATION. ANDROID AUTO DOESNT PLAY. VOICE COMMANDS DONT WORK. ERROR MESSAGE SXM CHECK TUNER APPEARS. SYSTEM DOESNT RECOGNIZE SXM WHEN GIVING VOICE COMMANDS. REAR CAMERA IS STUCK ON IN PARK. REAR CAMERA IMAGE DOESNT APPEAR WHEN SHIFTING TO REVERSE. LANEWATCH IMAGE DOESNT APPEAR. AUDIO ICON DOESNT WORK. HOME SCREEN DOESNT SHOW APP ICONS. SCREEN LOCKS UP AND/OR CHECK TUNER MESSAGE APPEARS. AUDIO DISPLAY AND INSTRUMENT PANEL CLOCKS DONT MATCH UP."

10088621

"DEALER MESSAGE - PLEASE TAKE A MOMENT TO VIEW AN IMPORTANT VIDEO MESSAGE FROM STEVEN NELSON - CIVIC MODEL LINE ...

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ENGINEER, WITH THE LATEST UPDATE ON HONDA'S 2016 CIVIC ONEPACK INITIATIVE."

10088448

DEALER MESSAGE - NOTIFICATION OF STOP SALE AND SAFETY RECALL OF AFFECTED VEHICLES FOR ENGINES WITH A MISSET OR MISSING PISTON RING.

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AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.

10088446

DEALER MESSAGE - AHM IS RECALLING AFFECTED VEHICLES FOR ENGINES WITH A MISSET OR MISSING PISTON RING.

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AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.

10088444

SERVICE BULLETIN - AFFECTED VEHICLES MAY HAVE ENGINES WITH A MISSET OR MISSING PISTON RING.

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AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.

10088321

"DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC.

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NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 34,000 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE. REFER TO YOUR ERESPONSIBILITY REPORT OR VIN INQUIRY TO DETERMINE WHICH UNITS IN YOUR INVENTORY ARE AFFECTED BY THIS SAFETY RECALL. ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. PLEASE AGAIN CHECK YOUR INVENTORY AGAINST VIN INQUIRY AND CHECK YOUR ERESPONSIBILITY REPORT TO DETERMINE IF ADDITIONAL UNITS AVAILABLE AT YOUR DEALERSHIP ARE NOW AFFECTED BY THIS SAFETY RECALL."

10087965

"DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC.

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NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR CERTAIN 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. THEN ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING INSPECTION ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE."

10087549

DEALER MESSAGE - 2016 CIVIC PISTON PIN SNAP RING SAFETY RECALL PART ALLOCATION.

10087548

DEALER MESSAGE - 2016 CIVIC PISTON PIN SNAP RING SAFETY RECALL PART ALLOCATION.

10087541

VIDEO IS AVAILABLE TO ASSIST THE TECHNICIAN IN PERFORMING THE INSPECTION FOR THE 2016 HONDA CIVIC PISTON SNAP SAFETY...

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RECALL.

10087529

DEALER MESSAGE - VIDEO IS AVAILABLE TO ASSIST THE TECHNICIAN IN PERFORMING THE INSPECTION FOR THE 2016 HONDA CIVIC...

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PISTON SNAP SAFETY RECALL.

10087516

QUESTIONS AND ANSWERS FOR THE 2016 HONDA CIVIC PISTON SNAP RING SAFETY RECALL.

10087512

DEALER MESSAGE - QUESTIONS AND ANSWERS ARE AVAILABLE FOR THE 2016 HONDA CIVIC PISTON SNAP RING SAFETY RECALL.

10087503

SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED.

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IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE. THE TECHNICIAN WILL INSPECT THE PISTON SNAP RINGS AND REPLACE ANY DAMAGED ENGINE PARTS IF NECESSARY.

10084051

DEALER MESSAGE - BEFORE YOU START THE AUDIO UNIT UPDATE ON 16MY CIVIC (SB16-022), START THE ENGINE AND LEAVE THE VEHICLE...

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RUNNING DURING THE UPDATE PROCESS.

10076469

Safety Recall: Piston Pin Snap Ring Inspection REVISION SUMMARY Under INSPECTION PROCEDURE, a note and picture was...

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added under step 16, and a note was added under step 19. A new video about setting up the borescope and doing the snap ring inspection was added to the REPAIR PROCEDURE. BACKGROUND A small number of engines were produced with piston pin snap rings that may not be completely seated. If the snap ring is not completely seated, the piston pin can move from its original location in the piston, resulting in engine failure.

Infotainment

37 bulletins
10219668

"Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: Bluetooth Audio skips.

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There is no sound from Apple CarPlay after connecting Bluetooth, then USB. Cannot turn on Bluetooth. Bluetooth turns off or disconnects by itself. Starting vehicle causes Bluetooth to disconnect. Bluetooth Audio sound will skip when receiving phone calls. There are pairing problems with Bluetooth HandsFreeLink(HFL). Pandora does not play after HFL call ends. GPS error code 1302 sets. GPS initialization screen appears. GPS shows inaccurate vehicle location. Android Auto will not play. Voice commands do not work. Error message SXM check tuner appears. System does not recognize SXM in voice commands. LaneWatch image will not display. Audio power button does not work. Home screen does not display app icons. Screen locks and/or check tuner message appears. Clock does not match between audio display and dashboard meter. Incoming call screen stays on after ending the call. HFL voice repeats the ALPHABET."

10211591

There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle.

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While the issue is intermittent, it is likely you will experience the issue at some point.

10193156

There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle.

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While the issue is intermittent, it is likely you will experience the issue at some point.

10171735

ServiceNews Article - The 12-pin connector cavity in the back of the audio unit/audio-navigation unit is intentionally empty.

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It's used as a service port for other markets, so never try plugging into it.

10169058

Service Bulletin - The audio-navigation unit screen randomly flickers for 2 seconds or 10 seconds.

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The message Requested Channel Not Available appears when selecting a SiriusXM Radio preset.

10166786

Service Bulletin - The audio-navigation unit screen randomly flickers for 2 seconds or 10 seconds.

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Preset Sirius/XM channels are not available. There is an issue within the current software.

10160913

Service Bulletin - The 12-pin connector cavity in the back of the audio unit/audio-navigation unit is intentionally empty.

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It's used as a service port for other markets, so never try plugging into it.

10116740

Service bulletin - Popping or no sound from the speakers.

10116734

Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...

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operation of the touch screen display. Update audio unit software using the audio-navigation system update device.

10115170

Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...

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operation of the touch screen display.

10108905

Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few...

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questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.

10108902

Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature.

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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.

10108901

Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an...

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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.

10108888

Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...

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operation of the touch screen display.

10108875

Dealer message - You should have received a USB package to update the Audio System.

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The package shows that the USB is for Service Bulletins 16-096 and 16-098. These Service Bulletin numbers are incorrect. The correct Service Bulletin numbers are 17-048 and 17-049. Please write the correct Service Bulletin numbers on the USB package.

10108870

Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular...

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operation of the touch screen display.

10108866

Service bulletin - This bulletin is replaced by S/B 17-048, Audio Unit Software Update.

10108757

Service bulletin - The audio unit display goes blank, then returns to normal operation within a second.

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The audio unit display has an internal hardware problem.

10108697

Techline summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won?t connect to the feature.

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? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic. If so, there are some steps the service advisor can take right on the service drive that just might fix things.

10108696

Techline summary article - If a customer can?t hear the navigation voice when using Apple Maps with Apple CarPlay, an...

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adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn?t work, there?s nothing a service tech needs to do.

10108685

Service bullletin - The audio unit display blinks or flickers.

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The audio unit display has an internal hardware problem.

10108406

FOLLOWUP NOTICE - OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN.

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THERE IS A SOFTWARE PROBLEM WITH THE AUDIO AMPLIFIER THAT CAUSES NO SOUND FROM THE SPEAKERS WHEN STARTING THE VEHICLE. WHILE THE ISSUE IS INTERMITTENT, IT IS LIKELY YOU WILL EXPERIENCE THE ISSUE AT SOME POINT.

10108056

THE APP INSTALLER ICON, LISTED UNDER APP LIST ON THE DISPLAY AUDIO SCREEN, HAS DRAWN A FEW QUESTIONS FROM CURIOUS CUSTOMERS.

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THIS ICON IS MEANT FOR FUTURE APPS THAT MAY BE DEVELOPED. AT THIS TIME, HOWEVER, THERE ARE NONE AVAILABLE OR ANY PLANS TO DEVELOP THEM

10106926

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT...

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AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.

10100031

"SERVICE NEWS ARTICLE - IF THE DISPLAY AUDIO (DA) SCREEN HAS DISPLAY-RELATED PROBLEMS, THEYRE COMING FROM THE CENTER...

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DISPLAY ASSEMBLY, NOT THE AUDIO UNIT OR AUDIO-NAVIGATION UNIT. TYPICAL DISPLAY-RELATED PROBLEMS INCLUDE THE FOLLOWING: BLANK SCREEN FLICKERING OR FLASHING SCREEN DISCOLORED SCREEN NO BACK LIGHTING NO TOUCH RESPONSE"

10099736

SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITH THE AUDIO AMPLIFIER THAT CAUSES NO SOUND FROM THE SPEAKERS.

10086922

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT...

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AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.

10086890

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10086571

"TECHLINE SUMMARY ARTICLE - IS THE DISPLAY AUDIO RANDOMLY BEEPING AND/OR RETURNING TO THE HOME SCREEN ON ITS OWN? WERE...

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AWARE OF THIS ISSUE AND HAVE IT CURRENTLY UNDER INVESTIGATION. SO FAR, WE KNOW THE CENTER DISPLAY UNIT IS THE CULPRIT AND NOT THE AUDIO UNIT. THIS CAN BE A TOUGH ISSUE TO TROUBLESHOOT. TO FIX IT, REPLACE JUST THE CENTER DISPLAY UNIT. WELL BE POSTING A SERVICE BULLETIN THIS COMING OCTOBER WITH THE DETAILS."

10086208

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10086141

"SERVICE BULLETIN - THERE IS A PROBLEM WITH THE AUDIO UNIT SOFTWARE, WHICH MAY LEAD TO ONE OR MORE OF THE FOLLOWING SYMPTOMS: BLUETOOTH AUDIO SKIPS.

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AUDIO ICON DOES NOT WORK. GPS ERROR CODE 1302 SETS. ERROR MESSAGE SXM CHECK TUNER APPEARS. GPS INITIALIZATION SCREEN APPEARS. REAR CAMERA IS STUCK ON IN PARK. THERE ARE PAIRING PROBLEMS WITH BLUETOOTH HANDSFREELINK(HFL). GPS SHOWS INACCURATE VEHICLE LOCATION. REAR CAMERA DOES NOT DISPLAY. THERE IS NO SOUND FROM APPLE CARPLAY AFTER CONNECTING BLUETOOTH, THEN USB. SYSTEM DOES NOT RECOGNIZE SXM IN VOICE COMMANDS. PANDORA DOES NOT PLAY AFTER HFL CALL ENDS. VOICE COMMANDS DO NOT WORK. ANDROID AUTO WILL NOT PLAY."

10086122

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10084729

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS.

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TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10083979

SERVICE BULLETIN - AUDIO UNIT SOFTWARE UPDATE USING THE AUDIO-NAVIGATION SYSTEM USB UPDATE DEVICE.

10083978

SERVICE BULLETIN - AUDIO UNIT SOFTWARE UPDATE.

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AN AUDIO UNIT SOFTWARE UPDATE DEVICE WAS RECENTLY SENT TO DEALERS. THIS BULLETIN WILL BE REVISED IN THE FUTURE ONCE THE REPAIR PROCEDURE, TOOL INFORMATION, AND WARRANTY CLAIM INFORMATION ARE AVAILBLE.

10083973

SERVICE BULLETIN - THE AUDIO UNIT DISPLAY HAS AN INTERNAL HARDWARE PROBLEM.

10083543

SERVICE BULLETIN - JUNE 3, 2016 UPDATE.

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THERE IS A PROBLEM WITH THE AUDIO UNIT SOFTWARE, WHICH MAY LEAD TO PROBLEMS WITH BLUETOOTH, GPS, REAR CAMERA SYSTEM AND OTHER AUDIO UNIT RELATED FUNCTIONS. A SOFTWARE UPDATE IS AVAILABLE TO CORRECT THESE CONDITIONS.

HVAC & Climate

36 bulletins
11002711

Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak.

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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.

11002705

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

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This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out.

10249628

Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak.

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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.

10243738

Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak.

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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.

10237958

Owner Notification Letter - Due to a new North America regulation that introduced a new refrigerant and oil requirement,...

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the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.

10237948

Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak.

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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.

10237036

Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement the compressor shaft seal may leak.

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American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.

10237023

Dealer Message - Due to supplier process concerns, the A/C compressor may not have been manufactured to specifications.

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As a result, abnormal wearing of the rubber seal may occur causing gaps in the compressor shaft to develop allowing refrigerant to leak out.

10235549

Dealer Message - We have identified a potential concern with GUIDE, AC COMP SEAL 07AAG-5AAA100, which was a part of 6CVC...

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SEAL REPLACEMENT KIT, 07AAC-5AAA1Z0 that was recently sent to all Honda dealers. These tools have the tool number and manufacture date laser marked on a critical surface that may contact the new A/C compressor seal during installation. The added roughness of the laser markings may cause damage to the seal and potentially result in an oil and/or refrigerant leak.

10234575

Service Bulletin - Customers have complained of the air conditioning system not blowing cold air due to the...

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oil/refrigerant leak from the A/C compressor main shaft seal.

10199342

Owner Notification Letter - On some 2016-21 Civic models, the A/C condenser may leak refrigerant.

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American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.

10198170

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

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This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

10194916

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

Read full bulletin

This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any states law.

10180616

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

Read full bulletin

This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. This does not apply to any vehicle that has a leaking condenser due to foreign object damage. It also does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

10180015

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

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The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10179399

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

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The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10178458

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

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The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10176404

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

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The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10176145

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10175301

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10174705

Dealer message - Weve noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10173653

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10172947

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10172415

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10171736

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10171185

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10171035

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10170784

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10170237

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10169957

Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation.

Read full bulletin

The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.

10169454

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

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This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

10167735

Owner Notification Letter - This warranty only covers vehicles that have a defective air conditioning condenser installed at the factory.

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The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allow refrigerant to leak out. The warranty will not apply to any vehicle that has leaking condenser due to foreign object damage.

10163799

Dealer Message - Today, August 9, 2019, American Honda is announcing a warranty extension for certain 2016-18 Civic vehicles.

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This warranty extension covers the A/C condenser to address concerns of leaking refrigerant. American Honda is extending the warranty on the A/C condenser from the original 3 years to 10 years from the original date of purchase.

10163797

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

Read full bulletin

This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

10163796

Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.

Read full bulletin

This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

10084408

"TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THE A/C NOT BLOWING COLD AIR.

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FROM THEIR BASIC CHECKS, SERVICE TECHS ARE NOTICING THERES REFRIGERANT OIL ON THE RADIATOR FAN SHROUD AND SURROUNDING AREAS, INDICATING A LEAK. OUR INVESTIGATION SHOWS THAT THE LOW PRESSURE SUCTION HOSE MAY BE RUBBING AGAINST THE BRACKET FOR THE EXPANSION TANK OUTLET PIPE. THIS RUBBING COMES FROM A VARIATION IN THE HOSE PROFILE. IF THE RUBBING IS SEVERE ENOUGH, IT COULD LEAD TO LEAKS."

Other

35 bulletins
10211630

Hawaii Multi Model Monroney Label No Print.

10204281

Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.

10204280

Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.

10133005

Tech line summary article - Got a vehicle with the message Requested Channel Not Available covering the SiriusXM preset...

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icons? We?re aware of this issue and have it under investigation.

10117335

Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that...

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were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.

10108695

Dealer message - American Honda (AHM) is investigating certain 2016 Civic sedans with a customer complaint of a...

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pronounced rattle noise coming from the rear tray while playing music with bass. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10108367

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A...

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PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108300

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A...

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PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10108090

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A...

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PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10106828

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...

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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10106664

TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...

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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.

10100428

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...

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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10100104

DEALER MESSAGE- AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...

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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10099789

DEALER MESSAGE - LIST OF VINS REQUESTED TO BE PLACED ON HOLD WITH A QUALITY CONCERN

10099788

"DEALER MESSAGE - AMERICAN HONDA (AHM) REQUESTS FOR HOLDING CERTAIN 2016 CIVICS WITH A QUALITY CONCERN.

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BELOW IS A LINK TO A LIST OF (SEQUENTIAL) DEALER NUMBERS AND VEHICLE IDENTIFICATION NUMBERS (VIN). ANY VIN(S) LISTED BESIDE YOUR DEALER NUMBER NEED TO BE HELD UNTIL FURTHER INSTRUCTION FROM AHM."

10099786

DEALER MESSAGE - LIST OF VINS REQUESTED TO BE PLACED ON HOLD WITH A QUALITY CONCERN

10099784

"DEALER MESSAGE - AMERICAN HONDA (AHM) REQUESTS FOR HOLDING CERTAIN 2016 CIVICS WITH A QUALITY CONCERN.

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BELOW IS A LINK TO A LIST OF (SEQUENTIAL) DEALER NUMBERS AND VEHICLE IDENTIFICATION NUMBERS (VIN). ANY VIN(S) LISTED BESIDE YOUR DEALER NUMBER NEED TO BE HELD UNTIL FURTHER INSTRUCTION FROM AHM."

10099745

DEALER MESSAGE - HELD VEHICLE VIN LIST.

10099744

"DEALER MESSAGE - AMERICAN HONDA (AH) DISCOVERED A CRITICAL INVOICE ISSUE AND DETERMINED THAT ALL THE UNSOLD AFFECTED...

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UNITS NEED TO BE RETURNED TO THE FACTORY. PLEASE CONTINUE HOLDING THE AFFECTED 2016 CIVICS IN YOUR INVENTORY. AH LOGISTIC/TRANSPORTATION WILL BE CONTACTING YOU FOR MAKING PICK-UP ARRANGEMENT."

10099743

DEALER MESSAGE - HELD VEHICLE VIN LIST.

10099742

"DEALER MESSAGE - AMERICAN HONDA (AH) DISCOVERED A CRITICAL INVOICE ISSUE AND DETERMINED THAT ALL THE UNSOLD AFFECTED...

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UNITS NEED TO BE RETURNED TO THE FACTORY. PLEASE CONTINUE HOLDING THE AFFECTED 2016 CIVICS IN YOUR INVENTORY. AH LOGISTIC/TRANSPORTATION WILL BE CONTACTING YOU FOR MAKING PICK-UP ARRANGEMENT."

10099543

ATTACHMENT TO APS01082016901.PDF.

10098923

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A...

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CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10098848

TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...

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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS. WERE AWARE OF THIS CONCERN AND HAVE IT UNDER INVESTIGATION.

10088642

VIDEO MESSAGE - PLEASE ADVISE IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A THUMB DRIVE OR DVD.

10088455

VIDEO - IMPORTANT VIDEO MESSAGE ABOUT HONDA'S 2016 CIVIC ONE PACK INITIATIVE.

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PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.

10088454

DEALER MESSAGE - IMPORTANT VIDEO MESSAGE ABOUT HONDA'S 2016 CIVIC ONE PACK INITIATIVE.

10085251

TECHLINE SUMMARY ARTICLE - WHEN LOOKING AT THE SPEED DIAL LIST, ARE THE VOICE TAG ICONS MISSING FROM PHONE ENTRIES THAT...

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WERE PREVIOUSLY VOICE TAGGED? THIS SEEMS TO HAPPEN RANDOMLY AND WHEN IT DOES, THE VOICE-TAGGED ENTRIES ARENT SEARCHABLE USING VOICE COMMANDS.

10075690

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075689

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075663

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075656

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075326

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075323

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10075322

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Transmission

32 bulletins
10219669

"Service bulletin - There is a problem with the audio unit software, which may lead to one or both of the following...

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symptoms: Rear camera is stuck on in Park. Rear camera image does not display when transmission is shifted to Reverse. Update the audio unit software with the audio-navigation system update device."

10194448

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

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The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design.

10190941

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design.

10190293

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10188528

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10187290

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10185514

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10184663

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10183528

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10182655

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10181997

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10181393

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10181392

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10180637

Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors.

Read full bulletin

The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).

10165374

ServiceNews Article - Have you noticed the fill plug on a CVT has popped out or seems to be leaking? This is caused by...

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pressure building up at the fill plug due to the vent cap getting plugged with debris.

10162454

Video Message - It concerns the shift indicators and switch backlighting not working on 2016-2019 Civics.

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Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10162081

Video Message - It concerns the shift indicators and switch backlighting not working on 2016-2019 Civics.

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Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10144361

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10143690

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10143341

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10143208

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10142659

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10142620

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10139581

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10136416

Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking.

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To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10116733

Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth Audio skips.

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? There is no sound from Apple CarPlay? after connecting Bluetooth, then USB. ? Cannot turn on Bluetooth. ? Bluetooth turns off or disconnects by itself. ? Starting vehicle causes Bluetooth to disconnect. ? Bluetooth Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth HandsFreeLink(HFL). ? Pandora does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.

10116732

Service bulletin - The vehicle will not come out of park, and will not crank and/or start.

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Additionally, multiple indicators are on with DTCs U0038 (TM-CAN Malfunction [TCM-PCM]) and sometimes U0101 (Lost Communication) stored. There is an internal malfunction with the transmission control module (TCM).

10108887

Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth Audio skips.

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? There is no sound from Apple CarPlay? after connecting Bluetooth, then USB. ? Cannot turn on Bluetooth. ? Bluetooth turns off or disconnects by itself. ? Starting vehicle causes Bluetooth to disconnect. ? Bluetooth Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth HandsFreeLink(HFL). ? Pandora does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.

10108869

Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth Audio skips.

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? There is no sound from Apple CarPlay? after connecting Bluetooth, then USB. ? Cannot turn on Bluetooth. ? Bluetooth turns off or disconnects by itself. ? Starting vehicle causes Bluetooth to disconnect. ? Bluetooth Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth HandsFreeLink(HFL). ? Pandora does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET

10108687

Service bulletin - The vehicle will not come out of park, and will not crank and/or start.

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Additionally, multiple indicators are on with DTCs U0038 (TM-CAN Malfunction [TCM-PCM]) and sometimes U0101 (Lost Communication) stored. There is an internal malfunction with the transmission control module (TCM).

10108048

SERVICE BULLETIN - THE VEHICLE WILL NOT COME OUT OF PARK, AND WILL NOT CRANK AND/OR START.

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ADDITIONALLY, MULTIPLE INDICATORS ARE ON WITH DTCS U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND SOMETIMES U0101 (LOST COMMUNICATION) STORED. THERE IS AN INTERNAL MALFUNCTION WITH THE TRANSMISSION CONTROL MODULE (TCM).

10086542

SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED.

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THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET.

Body & Paint

19 bulletins
10211614

On the Monroney label, the bumper compliance statement is missing.

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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.

10211613

On the Monroney label, the bumper compliance impact speed listed was carried over from 2015 models and is incorrect for 2016 vehicles.

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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.

10204292

2016 Civic New model body repair information

10193326

BACKGROUND On the Monroney label, the bumper compliance statement is missing.

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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.

10193294

BACKGROUND On the Monroney label, the bumper compliance impact speed listed was carried over from 2015 models and is incorrect for 2016 vehicles.

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Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.

10192974

Basic Problem 2016 model year Civic vehicles produced before January 12, 2016 have incorrect information related to the bumper compliance test.

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The label is printed with a speed of 5 mph and should be written with correct speed of 2.5 mph. In error, the 2015 Civic bumper impact speed rating was used for the 2016 Civic Monroney label

10192973

Basic Problem 2016 model year Civic vehicles produced before January 12, 2016 have incorrect information related to the bumper compliance test.

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The label is printed with a speed of 5 mph and should be written with correct speed of 2.5 mph. In error, the 2015 Civic bumper impact speed rating was used for the 2016 Civic Monroney label

10133018

Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN.

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The adhesive applied to the center high mount stop lamp cover on the rear window isn?t strong enough, and the cover may come loose and hang down.

10108051

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE HIGH...

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MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10106918

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE HIGH...

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MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10100423

DEALER MESSAGE - TODAY, NOVEMBER 30, 2016, AMERICAN HONDA IS ANNOUNCING A PRODUCT UPDATE FOR ALL MODEL YEAR 2016 CIVIC...

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2-DOOR VEHICLES TO ADDRESS A POSSIBLE LOOSE HIGH MOUNT STOP LAMP COVER. SOME OF THESE VEHICLES MAY BE IN YOUR NEW OR USED INVENTORY AND SHOULD BE REPAIRED PRIOR TO SALE.

10099732

SERVICE BULLETIN - A NON-GALVANIZED DOOR HANDLE BRACKET WAS INSTALLED IN THE FRONT PASSENGERS DOOR DURING MANUFACTURING...

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AND MAY BE SUSCEPTIBLE TO CORROSION.

10099489

DEALER MESSAGE - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING.

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ATTACH THE MONRONEY UPDATE LABEL TO THE WINDOW AREA NEXT TO THE MONRONEY LABEL.

10099464

SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING.

10099462

SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE IMPACT SPEED LISTED WAS CARRIED OVER FROM 2015 MODELS...

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AND IS INCORRECT FOR 2016 VEHICLES.

10087508

PUBLICATION CONTAINING SUMMARY OF NEW BODY AND VEHICLE TECHNOLOGY THAT MAY AFFECT COLLISION AND OTHER BODY REPAIRS.

10086104

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR...

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BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10085248

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR...

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BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

10084561

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR...

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BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

Fuel System

12 bulletins
10204284

Service Bulletin - Service Manual Update: Fuel Filler Main Flap Unit Replacement

10144358

Service bulletin - Fuel leaks or overflows from the filler neck while refueling.

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The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.

10144357

Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.

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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.

10135065

Service bulletin - Fuel leaks or overflows from the filler neck while refueling.

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The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.

10135064

Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.

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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.

10134380

Service bulletin - Fuel leaks or overflows from the filler neck while refueling.

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The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.

10129802

Service bulletin - The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck.

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The capless fuel shutter may also allow excess fuel to leak at the filler neck.

10129801

Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather.

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Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.

10117995

Tech line summary article - Some customers have claimed that while fueling their vehicles, fuel is spilling after the pump?s auto shut off activates.

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The amount of spilled fuel varies from a slight spill into the well around the filler neck to larger spills. We?re aware of this issue and are working toward a solution.

10106835

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE CLAIMED THAT WHILE FUELING THEIR VEHICLES, FUEL IS SPILLING AFTER THE PUMPS AUTO SHUT OFF ACTIVATES.

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THE AMOUNT OF SPILLED FUEL VARIES FROM A SLIGHT SPILL INTO THE WELL AROUND THE FILLER NECK TO LARGER SPILLS. WERE AWARE OF THIS ISSUE AND ARE WORKING TOWARD A SOLUTION.

10099624

"SERVICE BULLETIN - IF FUEL ENTERS THE INNER FUEL VENT TUBE, A DTC WILL SET AND THE INNER FUEL VENT TUBE MUST BE REPLACED.

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A NEW REQUIRED SPECIAL TOOL, WHICH IS A PLUG, WILL PROTECT THE INNER FUEL VENT TUBE WHILE SERVICING THE FUEL TANK UNIT. WHENEVER YOU ARE DOING THE FOLLOWING PROCEDURES, YOU MUST USE THE REQUIRED ORVR SERVICE PLUG TO PREVENT FUEL FROM ENTERING THE INNER FUEL VENT TUBE: REMOVING AND INSTALLING THE FUEL TANK UNIT. REMOVING AND INSTALLING THE FUEL TANK ASSEMBLY. TESTING THE FUEL TANK UNIT. DRAINING FUEL FROM THE FUEL TANK."

10086567

TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE CLAIMED THAT WHILE FUELING THEIR VEHICLES, FUEL IS SPILLING AFTER THE PUMPS AUTO SHUT OFF ACTIVATES.

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THE AMOUNT OF SPILLED FUEL VARIES FROM A SLIGHT SPILL INTO THE WELL AROUND THE FILLER NECK TO LARGER SPILLS. WERE AWARE OF THIS ISSUE AND ARE WORKING TOWARD A SOLUTION.

Pre-Delivery & Maintenance

10 bulletins
10211075

Service bulletin - There is a rattling coming from the front of the vehicle.

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The rubber damper cap(s) are faulty.

10196761

Service Bulletin - There is a rattling coming from the front of the vehicle.

10152747

"Dealer message - American Honda issued four service bulletins addressing drivability concerns that may cause DTCs to...

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set in affected vehicles."

10142634

Servicenews article - Got a vehicle with the message Requested Channel Not Available covering the SiriusXM preset icons?...

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We?re aware of this issue and have it under investigation.

10119583

Service bulletin - When a driver or front passenger enters the vehicle and rubs against the bolster, the seat foam folds...

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and gets caught inside the seat frame.

10099661

"DEALER MESSAGE - THE ALL-NEW 2016 CIVIC SEDAN (EXCEPT SI) WILL GO ON SALE NOVEMBER 12, 2015.

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LISTED BELOW ARE A FEW SERVICE AND DELIVERY TIPS TO HELP ENSURE A POSITIVE CUSTOMER EXPERIENCE. FOLLOWING THESE TIPS WILL MAINTAIN THE HIGH QUALITY YOU AND YOUR CUSTOMERS EXPECT FROM HONDA. NEW MODEL LAUNCH ACTIVITY - TO ENSURE OUR CUSTOMERS ARE RECEIVING A HIGH-QUALITY PRODUCT, WE WILL MONITOR TECH LINE, WARRANTY CLAIMS AND PARTS DEMAND."

10099645

SERVICE NEWS ARTICLES - ONEPACK VIDEOS PROVIDE IMPORTANT INFO ON MARKET QUALITY ISSUES RELATING TO NEW MODEL RELEASES.

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IN CASE YOUVE MISSED ANY OF THEM, OR YOUD JUST LIKE TO REFRESH YOUR MEMORY ON SOME OF THEIR DETAILS, YOU CAN WATCH THEM ANY TIME FROM THE VIDEO LIBRARY ON THE IN.

10099623

SERVICE BULLETIN - THE SERVICE INFORMATION IS MISSING THE REPLACEMENT PROCEDURES FOR THE MAIN FLAP UNIT.

10087904

SERVICE BULLETIN - THE SERVICE MANUAL IS MISSING THE REPLACEMENT PROCEDURES FOR THE MAIN FLAP UNIT.

10083545

SERVICE NEWS ARTICLE - IF THE AUTOMATIC INTERMITTENT WIPERS ARE NOT WORKING PROPERLY, THERE ARE SOME ITEMS TO BE TROUBLE...

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SHOOTED PRIOR TO PART REPLACEMENT.

Electrical

7 bulletins
10162456

Dealer Message - The July episode of Tech2Tech is now posted.

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We've got some valuable information for you, so check it out! This month we're featuring "Important Advice When Unplugging Electrical Connectors."

10162455

Dealer Message - The July episode of Tech2Tech is now posted.

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We've got some valuable information for you, so check it out! This month we're featuring "Important Advice When Unplugging Electrical Connectors."

10144359

Service bulletin - Bluetooth HandsFreelink (HFl) system freezes after a phone call and stored voice tags are missing when the ignition is turned ON.

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Some audio units are not updated to the latest software version.

10108081

SERVICE BULLETIN - THERE IS A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT HIGHWAY SPEEDS BETWEEN 4570 MPH UNDER LIGHT THROTTLE.

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INCORRECT LEARNING VALUES IN THE TCM SOFTWARE.

10092863

THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.

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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.

10087910

SERVICE BULLETIN - INCORRECT LEARNING VALUES IN THE TCM SOFTWARE MAY CAUSE A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT...

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HIGHWAY SPEEDS BETWEEN 4570 MPH UNDER LIGHT THROTTLE.

10078580

THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C.

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PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.

Lighting

5 bulletins
10204290

Fog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles

10106938

CUSTOMER LETTER - ON SOME 2016 CIVIC VEHICLES, THE ADHESIVE APPLIED TO THE CENTER HIGH MOUNT STOP LAMP COVER (HIGH MOUNT...

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COVER) ISN'T STRONG ENOUGH AND THE COVER MAY COME LOOSE AND HANG DOWN.

10100422

SERVICE BULLETIN - THE ADHESIVE APPLIED TO THE CENTER HIGH MOUNT STOP LIGHT COVER (HIGH MOUNT COVER) ISNT STRONG ENOUGH...

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AND THE COVER MAY COME LOOSE AND HANG DOWN.

10099952

"DEALER MESSAGE - THE ALL-NEW 2016 CIVIC SEDAN WENT ON SALE NOVEMBER 12, 2015.

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AS CLAIMS AND REPAIRS ARE PROCESSED WE NEED YOUR HELP COLLECTING ANY REPLACED PARTS ON REPAIRED VEHICLES. WHETHER THE PART IS SENT TO WPI OR A SPECIAL REQUEST MADE THROUGH TECHLINE TO FORWARD TO AMERICAN HONDA, THE IMPORTANCE TO QUICKLY RETURN FAILED PARTS IS GREATER THAN EVER."

10099777

"DEALER MESSAGE - THE ALL-NEW 2016 CIVIC SEDAN WENT ON SALE NOVEMBER 12, 2015.

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AS CLAIMS AND REPAIRS ARE PROCESSED WE NEED YOUR HELP COLLECTING ANY REPLACED PARTS ON REPAIRED VEHICLES. WHETHER THE PART IS SENT TO WPI OR A SPECIAL REQUEST MADE THROUGH TECHLINE TO FORWARD TO AMERICAN HONDA, THE IMPORTANCE TO QUICKLY RETURN FAILED PARTS IS GREATER THAN EVER."

Brakes

4 bulletins
10099125

"TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THIS ISSUE WHEN TURNING THE IGNITION TO ON: THE BRAKE INDICATOR IS BLINKING OR ON STEADY.

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THE BRAKE SYSTEM INDICATOR IS ON. THERES AN ELECTRIC PARKING BRAKE PROBLEM MESSAGE ON THE DRIVER INFORMATION INTERFACE."

10098908

SERVICE BULLETIN - THE BRAKE INDICATOR IS BLINKING/ON STEADY; THE BRAKE SYSTEM INDICATOR IS ON; THERE IS AN ELECTRIC...

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PARKING BRAKE PROBLEM MESSAGE IN THE DRIVER INFORMATION INTERFACE. THE VSA MODULATOR-CONTROL UNIT HAS AN INTERNAL PROBLEM WITH THE SOFTWARE.

10086127

DEALER MESSAGE - IS THE HIGH MOUNT BRAKE LIGHT DETACHED FROM THE REAR WINDOW? WERE AWARE OF THIS CONCERN AND HAVE IT UNDER INVESTIGATION.

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IT APPEARS TO BE HEAT RELATED AND REAPPLYING THE ADHESIVE JUST PROVIDES A TEMPORARY FIX.

10084411

TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THE BRAKE INDICATOR BLINKING AFTER TURNING THE IGNITION TO OFF AND...

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APPLYING THE ELECTRIC PARKING BRAKE. THERE MAY ALSO BE A DTC U3000-49 (ECU INTERNAL CIRCUIT MALFUNCTION) BEING SET. WHEN THE BRAKE INDICATOR BLINKS, IT MEANS THERES A PROBLEM WITH THE ELECTRIC PARKING BRAKE SYSTEM AND THE PARKING BRAKE MAY HAVE NOT PROPERLY APPLIED.

Suspension

1 bulletin
10215502

Service bulletin - The trunk spring breaks and will not hold the trunk lid in the upright position.

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There is fatigue in the material used in manufacturing of the trunk spring.

Software & Calibration

1 bulletin
10204293

Recall Information update: Service Bulletin NSS300 #2

Air Bags & Safety

1 bulletin
10204268

Front Passenger's Airbag Inflator Collection - This bulletin has been cancelled because the collection is now complete.

Steering

1 bulletin
10115757

Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering.

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The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.

Hybrid & EV

1 bulletin
10108054

TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE...

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APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.