2014 Harley-Davidson Flhxse TSBs

BOX GTS SOFTWARE UPDATE. PURPOSE: To notify International dealers that International GTS radios are now available to be ordered and installed in 2014-2018 Touring, CVO Touring and Trike models previously equipped with 6.5 GT radios as retrofittable with additional parts and software as noted. Markets Affected: Only international markets are affected.

BOX GTS - FITMENT UPDATE. PURPOSE: Revision. To inform dealers of the upcoming software change expanding the Boom! Box GTS radio fitment from 2019-later Touring to 2014-later Touring. GTS radios with the revised part numbers will be capable of being installed on 2014-later vehicles. Instructions covering the required parts and installation process will be included. Updated Markets Affected for clarification of markets (North America Market Only). Genuine Harley-Davidson vs. Aftermarket and parts will be available on November 29, 2019.

Purpose: Technicians have been falsely identifying connecting rod bearings as failed due to a perception of resistance as the rods are rotated. The clearance of the Twin Cam and Milwaukee-Eight crank pin bearings are maintained to a very tight range. This optimizes performance and maintains low mechanical noise in operation. The connecting rod bore can also distort slightly in operation due to stress relaxation. As a result, bearing clearance decreases due to the contact zone broadening and the load being distributed over more rollers. The combination of a bore being slightly out of round and reduced bearing clearance can result in varying degrees of resistance through the range of motion. Axial clearance is also tightly controlled for proper alignment. For these reasons, zones of resistance can be found when the connecting rods are rotated by hand through their range of motion. Resistance during rod motion, by itself, is not an indication of a performance or durability concern.

Purpose is updated dealer action for Twin Cam engines for warranty or as replacement engines. Starting on June 1, 2017 HDMC (Harley-Davidson Motor Company) is no longer offering full engine replacement for model years 2014-2016 Touring Twin Cam engines. Starting on September 1, 2017 HDMC is no longer offering full engine replacement for model years 2014-2017 Softail, Dyna and CVO Softail Twin Cam engines.

PURPOSE: REVISION. A leak may occur on some Touring, CVO Touring, Police Touring and Trike models equipped with hydraulic clutch. The leak may occur when the line is replaced or when a P&A clutch line is installed. The area of the leak is at the joint where the clutch line attaches to the secondary clutch actuator (right side of the transmission). Required Dealer Action: Use Snap-on Flare Nut Socket (Part No. GAN85087B) and Snap-on Torque Wrench (Part No. QJR117F or similar) to tighten flare nut. Each time clutch line is installed or torque is adjusted to determine if leak is still present, bleed the clutch system.

During service intervals, customers or dealers may find oil level in the primary above the clutch cover opening. This also is accompanied by low transmission oil level. 2014 - 2016 Vehicles:For Twin-Cam models, replace the oil seal (Part No. 12068) and sprocket shaft spacer (Part No. 24009-06). 2017 and Later Vehicles: Check the primary and transmission oil levels and adjust the oil volumes as needed. Verify oil levels again in 1,600 km (1,000 mi).

BOX INFOTAINMENT SYSTEM GENERAL INFORMATION AND SOFTWARE RELEASE 1.20.X DESCRIPTION informs the dealer network that Boom! software version 1.20.3 released December 19, 2016 and is now available to download. This also provides notice that revision 1.20.2 was found to be corrupt. Do not install version 1.20.2 and delete any stored copies.

BOX AUDIO INFOTAINMENT SYSTEMS. IT ALSO LISTS SOFTWARE REVISIONS AND THE FIXES ADDRESSED IN EACH REVISION.

Purpose is to notify dealers that the Smart Tune PRO ? Automatic Tuning Module is 50-state U.S. EPA approved and released for shipment.

INFOTAINMENT SOFTWARE RELEASE 1.20.2 MAY CAUSE THE INFOTAINMENT SYSTEM TO FREEZE AND BECOME NON-RESPONSIVE TO INPUTS FROM THE HAND CONTROLS, SOFT KEYS, OR TOUCH SCREEN. AN IGNITION CYCLE OFF-ON MAY GET THE SYSTEM TO RESPOND OR IT MAY NOT. IF A CUSTOMER IS EXPERIENCING THIS ISSUE, UPDATE SOFTWARE TO RELEASE 1.20.3.