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2019 Gmc Sierra 3500 TSBs

650 Technical Service Bulletins across 17 categories

Engine

176 bulletins
11026017

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11023157

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

11021303

This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the...

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possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.

11014233

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

11013473

This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear.

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This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

11013235

Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.

11013069

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11012907

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11012670

This informational bulletin provides information on higher than expected oil consumption.

11011900

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

11010544

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11010490

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11009756

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

11009118

This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.

11008906

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

11007761

This Preliminary Information communication provides information to the technician that a customer may request the...

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factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

11007430

This service bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

11007155

This informational bulletin advises the technician that the engine and related parts will be debited if found that the...

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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

11007150

This informational bulletin provides information on higher than expected oil consumption.

11007147

This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...

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operation and no parts should be replaced for these normal operating conditions.

11007121

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

11007116

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11007115

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

11007091

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11006707

This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant...

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leaks.

11006604

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...

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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

11006486

This Preliminary information communicates to the dealer technician to reference the electronic parts catalog to check...

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the EGR valve part number that was installed.

11006266

This Preliminary information communicatesthat trucks built at Oshawa assembly utilize a powder anti-chip material...

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process for stone guard protection, which does not have a textured appearance. The anti-chip performance meets all engineering criteria for durability and quality without a visibly textured surface. Trucks built at Flint, Fort Wayne, and Silao will have a textured appearance to the stone guard protection.

11005339

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11002441

This service bulletin provides information for engine oil life monitor operation calculation.

11001327

This service bulletin provides information for engine oil life monitor operation calculation.

10253526

This bulletin updates the position of General Motors on refinishing aluminum wheels.

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GM has determined that wheel refinishing under warranty will no longer be performed.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10251685

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10250505

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10250503

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10250347

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10245348

This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.

10245250

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10245241

This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.

10244326

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10244273

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10244203

This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.

10244202

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10242844

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

10242262

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10242204

This informational bulletin advised the technician that the engine and related parts will be debited if found that the...

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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

10242070

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10241503

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...

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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10240359

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10240344

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

10239101

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10237846

This service bulletin provides information to dealership personnel on automatic transmission shift and engine...

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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10236154

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...

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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

10235802

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10234141

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10233969

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10233840

This informational bulletin provides information on higher than expected oil consumption.

10233839

This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...

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operation and no parts should be replaced for these normal operating conditions.

10233835

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10233831

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10233830

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10233338

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10232711

This service bulletin provides information for after installation of a replacement upper valve body, the transmission...

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may have no Reverse and no 2nd gear.

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10230696

This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear.

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This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

10230683

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230682

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10228893

This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.

10228886

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10228863

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227261

This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head...

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gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.

10227241

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10227056

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10226356

This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.

10225719

This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head...

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gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.

10222780

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...

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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

10222772

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

Read full bulletin

GDS 2.

10222771

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10222770

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10222734

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10222662

This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.

10222659

This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.

10222657

This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.

10222656

This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant...

Read full bulletin

leaks.

10222655

Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.

10222652

This informational bulletin provides information on higher than expected oil consumption.

10222651

This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...

Read full bulletin

operation and no parts should be replaced for these normal operating conditions.

10222650

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10222205

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10220319

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...

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engine is started while diagnosing for noise from the engine or transmission.

10220308

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10219277

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

10218873

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10214501

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10214207

This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.

10213255

This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...

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operation and no parts should be replaced for these normal operating conditions.

10212910

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10212908

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold...

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or the vehicle has sat for a few hours.

10212612

This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.

10212605

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10211773

This Preliminary information communicates diagnostics to the dealer involving a vehicleshudder concern caused by the...

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camshaft actuator system that can be mistaken for a transmission issue.

10211061

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

10210348

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10210334

This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressureimmediately...

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following engine oil and filter changedue to oil filter and main oil gallery being drained or empty.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10209953

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...

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customers concern of engine misfire, ticking noise and/or MIL Illuminated.

10209743

This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.

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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

10209106

Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional...

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engine-block heater cord, may have a condition in which the block heater cable function was disabled. Dealers will replace the engine block heater and cord.

10208035

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

10208034

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10208029

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10207699

Service Update. Certain vehicles that are equipped with a Duramax diesel engine, the engine control module (ECM) may not...

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take the appropriate remedial actions if an exhaust gas temperature sensor becomes disconnected. Dealers are to reprogram the engine control module with a modified calibration.

10206733

This Preliminary information communicates to the dealer an issue where a vehicle may be exhibiting an enginenoise...

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condiion.The dealer is instructed on how to isolate the noise to a specific area of the engine for further diagnosis.

10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10202398

This Preliminary information communicates a concern where the radio will reboot when adjusting the volume intermittently...

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and that engineering is investigating.

10202385

This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear.

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This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

10201329

This Preliminary Information communication provides information to the technician about vehicles that the blower motor...

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may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.

10201315

This Preliminary information communicates diagnostics to the dealer involving a vehicleshudder concern caused by the...

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camshaft actuator system that can be mistaken for a transmission issue.

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10184491

This informational bulletin advises the technician to check for a possible stuck oil pressure relief valve.

10184479

This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant...

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leaks.

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10183171

This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.

10178367

This Preliminary Information communication provides information and definitionsto the technician about vehicles that...

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have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians arereferred toTorque Converter Diagnosis in SI.

10178323

This Preliminary Information communication provides information to the technician with the steps on diagnosing and...

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repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.

10175858

This engineering information (EI) is requesting information from technicians to perform the check list provided and...

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contact the engineer listed in regards to a Service 4WD message being visible on the driver information center (DIC).

10175850

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10173423

This engineering information (EI) is requesting information from the field to perform the check list provided and...

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contact the engineer in regards to Instrument Panel Cluster (IPC) Gages at Zero, Multiple Warning Lights On, No Chimes and/or Turn Single Audio.

10172884

This SKU is a Power Window Regulator and Motor Assembly.

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The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

10172883

This SKU is a Power Window Regulator and Motor Assembly.

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The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

10172784

This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...

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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10172293

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...

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customer concerns related to wheel alignment.

10171896

This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin...

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has been sheared away to correct a crank/No Start condition.

10171878

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...

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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10171259

This Preliminary Information communication provides information to the technician on the steps need to diagnose and...

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repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

10168238

This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.

10168205

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10168177

This bulletin provides information on common diesel engine tick noises and how they are considered part of normal...

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operation and no parts should be replaced for these normal operating conditions.

10168175

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10167480

N192264210 - Customer Satisfaction Program - Certain vehicles may have a condition in which the block heater cable function was disabled.

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Dealers will replace the engine block heater and cord.

10164764

This Preliminary information communicatesA vehicle may have a concern of no oil pressure and/or P0521 set.the releif...

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valve in the pump is sticking or the number 1 main bearing is damaged.Drop oil pan and confirm #1 main is spun or not.If bearings are OKThen change oil pump.

10164754

This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.

10163905

This engineering informational bulletin is requesting information clear the codes and perform the glow plug learn...

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procedure.

10163268

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10163266

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...

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the Tech 2 or GDS 2.

10162143

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

10162124

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10162108

This Preliminary Information communication provides information to the technician about vehicles that are equipped with...

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6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

10161956

This informational bulletin provides information for dealers/technicians on Oil Life Monitor Engine Control Module...

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Update.

10158164

This informational bulletin provides information on Perceived Longer Crank, Misfire, Hesitation Feel and/or Surge...

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conditions of the new L5P 6.6L Diesel Engine.

10156930

This Preliminary information communicates to the dealer technicians that the oil life monitoring system for 2019 Duramax...

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6.6 L5P is under investigation by engineering.

10155588

This informational bulletin provides information on Perceived Longer Crank, Misfire, Hesitation Feel and/or Surge...

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conditions of the new L5P 6.6L Diesel Engine.

10155111

This informational bulletin provides information on characteristics of the new engine versus the old engine.

10155096

This engineering informational bulletin is requesting information from the field to determine a root cause for a...

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condition of Service Engine Soon (SES) Light On, DTCs P06C5, P06CC, P066A, P066C, P066E, P067A, P067C, P067E, P068C, P068E, P0671, P1337 and P133F Set.

10155068

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10154599

This Preliminary Information communication provides information to the technician about the Upfitters questions about...

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installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.

10154583

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

10154581

This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise.

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Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.

10154312

This Preliminary Information communication provides information to the technician that a whine noise heard from the...

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automatic transmission fluid pan hear with thethe key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.

10154301

This Preliminary Information communication provides information to the technician that a customer may request the...

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factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

10154280

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

10151879

This Preliminary Information communication advises the technician that there have been some reports that the current...

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engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.

Pre-Delivery & Maintenance

128 bulletins
11020254

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...

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not pass California smog inspection or smog inspection in other states.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11014222

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

11014171

This service bulletin provides information on proper use of floor mats.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

11009037

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11007718

This service bulletin explains how to identify possible DEF system contamination.

11006682

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

11006644

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

11006278

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

11005311

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

11004624

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11004558

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11001972

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

11001971

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

11001328

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...

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Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

11001325

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

11000602

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

11000575

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11000163

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11000162

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11000160

This service bulletin provides information on proper use of floor mats.

11000157

This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME)...

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FAQs.

11000119

This service bulletin provides technicians with information to help identify the differences between what is considered...

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a fluid leak, and what is considered fluid seepage.

10252126

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10251889

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10251888

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

10251708

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10251635

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10251513

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10249535

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10245559

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

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that request to disable or enable content.

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10245201

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10244315

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10244200

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

10244174

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10243717

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10242842

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242243

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10242207

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242206

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

10241415

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10239658

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10239645

This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME)...

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FAQs.

10239102

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10238190

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

10237960

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10237841

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10235798

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10235713

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

Read full bulletin

Only).

10235397

This service bulletin explains how to identify possible DEF system contamination.

10234621

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10234620

This service bulletin provides information on proper use of floor mats.

10234147

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

10234144

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10234105

This service bulletin explains how to identify possible DEF system contamination.

10232469

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

10232288

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10232275

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

Read full bulletin

operation.

10232143

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.

Read full bulletin

Only).

10231374

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10231364

This service bulletin provides information for dealers/technicians on the process to disable and enable passive...

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unlocking.

10231302

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10230612

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles...

Read full bulletin

that request to disable or enable content.

10228907

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...

Read full bulletin

Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

Read full bulletin

the warranty transaction submission procedures that support the Personal Property Damage process.

10227229

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...

Read full bulletin

Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

10224831

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

Read full bulletin

Only).

10222841

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10222839

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.

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and Canada.

10222796

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10222776

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

Read full bulletin

causing multiple customer concerns that do not have other diagnostic methods to identify them.

10222733

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10222661

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under...

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the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

10222649

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10219284

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

Read full bulletin

submit a Pre-Repair Authorization (PRA).

10219278

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

Read full bulletin

Only).

10217048

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10217043

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10215655

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

10215628

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10215626

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

Read full bulletin

warped or misshapen.

10214869

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10213036

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

Read full bulletin

vehicles before being sold (prepping) to the customer.

10212633

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

Read full bulletin

Dealers Only).

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10210841

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

10209977

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

Read full bulletin

replacements.

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

Read full bulletin

Spin-On Oil Filters.

10209905

This technical bulletin provides repair information to correct a customer concern of Service 4WD Message illuminated on...

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Driver Information Center (DIC), DTCs C118D, C119B and/or C119C set.

10208053

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10205539

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front...

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grille or radiator area.

10200090

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10200088

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

Read full bulletin

programs.

10178370

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

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information found in the service manual.

10175854

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before sold (prepping) to the customer.

10174818

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10172773

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

10171875

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles...

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that may not pass California smog inspection or smog inspection in other states.

10168188

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10162105

This Preliminary information communicates to the dealer technicians to refer to service bulletin 19-NA-109.

10161929

This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

10155070

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before sold (prepping) to the customer.

10155010

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

10154627

This warranty administration bulletin provides policy information on required operating procedures.

Other

88 bulletins
11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11023091

New Vehicle Monitoring Programs Section in IVH

11022868

This informational bulletin provides information on Anti-Chip Coating Appearance.

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11021308

This Preliminary Information communication provides information to the technician about vehicles that may have a bump...

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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11017263

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11016942

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11013352

This informational bulletin provides explanation of a normal condition of a loose fitting trailer hitch receiver in the...

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gooseneck hitch ball.

11011991

This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.

11011704

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

11011119

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

11009462

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high...

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amount of dirt or dust which can migrate to the filler cap area.

11007429

This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.

11005341

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

11001840

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up...

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on the glow plug causing a premature failure.

10252106

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high...

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amount of dirt or dust which can migrate to the filler cap area.

10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10247778

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10243749

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10240185

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10237935

This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.

10235756

This informational bulletin provides explanation of a normal condition of a loose-fitting ball receiver in the...

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gooseneck.

10233347

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up...

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on the glow plug causing a premature failure.

10231499

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

10230695

This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...

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offered through GM.

10230608

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10227398

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10222783

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

10222781

This informational bulletin explains how to identify possible DEF contamination.

10222654

This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.

10217764

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10216358

This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.

10215770

Information.

10214858

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10214204

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

10213258

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the...

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gooseneck.

10213032

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10213022

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10212630

This technical provides a procedure to check for a possible faulty Reductant Injector and replace if the cause of the...

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customers concern.

10212629

This technical bulletin provides a procedure for the technician to check and tighten the CAC plumbing if found loose.

10212616

This informational bulletin explains how to identify possible DEF contamination.

10210543

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10210319

This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...

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offered through GM.

10210194

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10209136

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10207726

Customer Satisfaction Program.

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Stock VIN List sent.

10201321

This Preliminary information communicates informationto diagnose DTC C056D or C056E.

10200195

Customer Satisfaction Program Closed Message sent.

10187761

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

10187412

This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or...

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Fluctuate, No Crank, Start then Stall.

10183202

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

10183176

This informational bulletin explains how to identify possible DEF contamination.

10181693

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10178951

This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.

10178320

This Preliminary information communicatesPossible Crank no start or extended crank with DTC p12A6 set current or...

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history.Under Investigation

10176620

This technical bulletin provides a procedure to replace the cooling fan if found contacting the shroud causing the...

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customers concern.

10174860

This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or...

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extended crank concern.

10174859

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.

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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

10173386

This technical bulletin provides a procedure to add washers on the lower column mounting bracket locations due to the...

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shaft laying on the metal support at the bottom of the column.

10172296

This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.

10169355

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10169351

This technical bulletin provides repair information to correct a customer concern of Phone Ringer Volume Turned Down or...

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Too Quiet.

10168212

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10168210

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10168207

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...

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Only).

10168204

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10163886

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the...

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gooseneck.

10163272

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10163252

This technical bulletin provides a procedure to change the diff fluid if found the cause of the customers concern.

10161907

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10160125

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended,...

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causing the parking pawl to engage while driving.

10160120

This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or...

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click type noise while driving.

10155073

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...

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customer.

10155054

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high...

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amount of dirt or dust which can migrate to the filler cap area.

10155014

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10155003

This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or...

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click type noise while driving.

10154640

This informational bulletin provides information on High Oil Pressure during Initial Start of Vehicle is considered a...

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normal characteristic and no repairs should be completed for this condition.

10154630

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10154628

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10154625

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10154310

This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV.

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If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

10151877

This Preliminary Information communication provides information to the technician about vehicles that have water or dust...

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from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

Electrical

63 bulletins
11029950

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC'ss

11027697

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11026022

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

11024460

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11024455

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no...

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DTC's

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11017243

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11012027

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

10253527

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10252774

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10249298

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10249294

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

10249262

This Preliminary Information communication provides information to the technician about vehicles that may have a radio...

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backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.

10247192

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10239674

This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors...

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if found the cause of the MIL.

10239629

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

10237659

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10235765

This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors...

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if found the cause of the MIL.

10235398

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10234176

This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors...

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if found the cause of the MIL.

10232137

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

10231646

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10225615

This service bulletin provides information on Module Harvesting.

10219266

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...

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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

10214197

This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...

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but allow time for the sensor to thaw.

10211765

This Preliminary Information communication provides information to the technician with the correct way to remove the...

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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

10209138

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground...

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at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

10209097

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical...

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connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

10208039

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10205059

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10201313

This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E.

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Main cause is aftermarket electrical devices spliced into the ignition main fuses.

10199256

This technical bulletin provides a procedure to replace the Fuel Power Module if found the cause of the customers...

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concern.

10195150

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

10183181

This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...

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but allow time for the sensor to thaw.

10181720

This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the...

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customers concern.

10181704

This technical bulletin provides a procedure to update the GPCM if found the cause of the customers concern.

10179892

Hypertech Inline Speedometer Calibrator Module Installation Instructions

10178960

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...

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the vent and route down the fuel feed line and secure with zip ties.

10176624

This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...

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but allow time for the sensor to thaw.

10176619

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...

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the vent and route down the fuel feed line and secure with zip ties.

10172814

This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals...

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but allow time for the sensor to thaw.

10171899

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...

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the vent and route down the fuel feed line and secure with zip ties.

10169357

This informational bulletin provides information on key code security rules and information on GM keycode look-up...

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applications.

10168235

This technical provides a procedure to locate, disconnect and re-connect the TCM electrical connector if found the cause...

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of the customers concerns.

10168208

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10168185

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground...

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at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

10164757

This Preliminary Information communication provides information to the technician about vehicles that may have any of...

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these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.

10163263

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10162150

This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No...

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Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.

10160642

This Preliminary Information communication provides information to the technician about vehicles that have a low voltage...

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reading on the volt gauge during the first several minutes after a cold start. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10158816

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10156926

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10155072

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

10154629

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10154626

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10154604

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10154298

This Preliminary Information communication provides information to the technician with the correct way to remove the...

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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

Fuel System

38 bulletins
11019503

This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State...

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who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.

11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

11010874

This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs...

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should be.

11009532

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009531

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11007154

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...

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cause of excessive soot from the tailpipe.

11007123

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

11007095

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

11004727

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11000493

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...

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fuel system caused by a failed part.

10249971

This Preliminary Information communication provides information to the technician about vehicles that may have a bump...

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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

10241502

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

10241418

This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter...

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Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10241417

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10241416

This service bulletin provides information on availability of Diesel Fuel additives.

10234139

This service bulletin provides information on availability of Diesel Fuel additives.

10233844

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...

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cause of excessive soot from the tailpipe.

10233838

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

10233833

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...

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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10233334

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...

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fuel system caused by a failed part.

10231632

This Preliminary Information communication provides information to the technician about vehicles that may have a bump...

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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

10228888

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10227041

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...

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fuel system caused by a failed part.

10222823

This service bulletin provides information on availability of Diesel Fuel additives.

10222779

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...

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cause of excessive soot from the tailpipe.

10222778

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

10222773

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...

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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10222766

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10222765

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

10222739

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10222736

This service bulletin provides information on availability of Diesel Fuel additives.

10222658

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...

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fuel system caused by a failed part.

10209734

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10168209

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...

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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10168193

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...

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fuel system caused by a failed part.

10163261

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10161026

This Preliminary information communicates the location that dealers can find information to remove / delete the rear...

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fuel tank from Chassis Cab trucks with RPO N2N dual fuel tanks.

10154992

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the...

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fuel system caused by a failed part.

Body & Paint

35 bulletins
11027698

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...

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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

11019845

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...

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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11016944

This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...

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peeling, metal shows corrosion/rusting (U.S. and Canada Only).

11015605

This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11010566

This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...

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peeling, metal shows corrosion/rusting (U.S. and Canada Only).

11006511

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

11006282

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

11000158

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10252745

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10252124

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10251641

This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.

10250244

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10250003

This Preliminary information communicates an issue where the minor tailgate will not open due to an aftermarket device...

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installed on the vehicle.

10249745

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10239124

This service bulletin provides information on Paintless Dent Repair Process.

10236041

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

10235561

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10234183

This technical bulletin provides a procedure to correct the condition of Gap at Door Armrest Decorative Trim to the...

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Armrest/Door Switch.

10232283

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10227052

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10219269

This technical bulletin provides a procedure to install 2 way tape to correct a condition of Trailering Connector Loose...

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Within Rear Bumper.

10211770

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10210441

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10178959

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10173388

This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab...

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due to water leak at rear sliding window.

10169356

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

10169340

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10154991

This technical bulletin provides a procedure to replace the side mirror cameras if found the cause of the reduced key...

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fob range.

10154601

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.

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Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

10151874

This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops...

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in the bed.

Transmission

26 bulletins
11024485

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11011989

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

11008966

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11006473

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.

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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

11005351

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11001773

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11001321

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10245200

This information bulletin advises the technician the difference between a welch cap leak and the output seal of the...

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t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.

10242843

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

10239647

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10239103

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10234619

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10227058

This information advises the technician the difference between a welch cap leak and the output seal of the t-case or...

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transmission leaking ATF causing the customers concern.

10226384

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed...

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engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

10224285

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10222832

This informational bulletin explains how the trans slip or flare can be a normal condition.

10213700

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10213007

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10211070

This technical bulletin provides a procedure to clear the codes and test the Tcase if found that the customer has tried...

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to shift the t-case from 4lo to Hi gears while driving.

10207911

This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if...

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no problem was found, to replace the tbv.

10205540

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...

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for metal.

10173408

This technical bulletin provides a procedure to replace the transmission shifter control if found the cause of the...

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condition.

10168176

This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been...

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repaired for the flare and its still noticed.

10164123

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...

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for metal.

Lighting

22 bulletins
11028700

This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL...

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along with several low speed lan DTCs.

11019670

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11019591

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a...

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written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owners manual and warranty insert containing this information in English and Spanish.

11014238

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11011205

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...

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Schedules.

11010493

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or...

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Replaced During Warranty Coverage Period.

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009430

This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with...

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DTCs P2463 P2459 P11FB P11D3.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

11000550

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

11000549

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10250006

This Preliminary information communicates to dealers of a known issue with failed map update

10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10247552

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

10237387

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10237349

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10228912

This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.

10228192

This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty...

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Coverage Period.

10217762

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10213252

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10172294

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...

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Warranty Coverage Period.

10155056

This informational bulletin explains normal operation of HID bulbs when driving over road irregularities.

Brakes

22 bulletins
11016990

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11014450

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

11007936

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11006670

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

11000599

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10251704

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when...

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theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

10242252

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full...

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Turns.

10236167

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

10233829

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10226382

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...

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to be replaced if the brake pedal moves or applies on its own at a full turn.

10222732

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10212628

This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector...

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and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.

10201177

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

10178359

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.

10173960

Customer Satisfaction Program - Certain vehicles may have a condition in which the electronic brake controlmodule is...

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less likely to activate the optional integrated brake assist. Normal braking capability functions as intended. Dealers are to reprogram the front view camera by performing the SPS Programming/SPS Configuration/GDS2 Learn.

10172653

Customer Satisfaction Program - Certain 2019 model year GMC Sierra 2500/3500 vehicles, may have incorrect language in...

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the Forward Auto Braking (FAB) section of the owner manual which states, ?If the vehicle has Forward Collision Alert (FCA), it also has FAB which includes Intelligent Brake Assist (IBA)?. This statement is correct for light duty trucks but the heavy duty models only have the Forward Collision Alert. Customer to receive an owner manual insert. Dealers are to print and install the owner manual insert on unsold vehicles.

10163260

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...

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abrasive disk on gasket sealing surfaces or reused parts.

10162149

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...

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to be replaced if the brake pedal moves or applies on its own at a full turn.

10162127

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or...

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Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

10160665

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.

10141368

This Preliminary Information communication provides information to the technician about vehicles that have a Shudder,...

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bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer’s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner’s Manual and evaluate truck and trailer combination for braking shudder.

Tires & Wheels

16 bulletins
11028931

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks...

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and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

11014457

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks...

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and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

11001766

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

10253770

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10251681

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks...

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and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10237340

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235716

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10231519

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10231518

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10195333

The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021.

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The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. This product is a steel wheel. The customer communication requested return of unsold inventory to inspect the wheel for material dimension. If the material fails to meet the manufacturing specification, the wheel may not perform as expected. If the wheels are not returned, then warranty rate may increase. This product affects the following vehicles: 2011-2019 Chevrolet Silverado 2500HD & 3500HD, 2011-2019 GMC Sierra 2500HD & Sierra 3500HD.

10174300

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

10165334

This SKU is a Tire Hoist Assembly.

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The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. If the centerpiece is the incorrect shape then the tire hoist cannot be operated with the OE tools, and the end user would therefore not be able to lower the spare tire with the vehicles original tools.

Steering

9 bulletins
11017868

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...

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fluid leak concern that is caused during extremely low temperatures.

11009031

This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.

10233331

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...

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fluid leak concern that is caused during extremely low temperatures.

10173404

This informational bulletin explains there is another steering hose that can be used for cold weather drivers that...

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experience a steering hose leak.

10172289

This technical bulletin provides repair information to correct a customer concern of Intermittent "Service Steering...

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Column Lock" message displayed with U0155 Set.

10171905

This informational bulletin explains there is another steering hose that can be used for cold weather drivers that...

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experience a steering hose leak.

10163270

This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...

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or fluid leak concern that is caused during extremely low temperatures.

10154978

This informational bulletin provides information for the customer to pair their phone in order for the push to talk...

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button on the steering wheel control to work.

10154300

This Preliminary Information communication provides information to the technician about vehicles that show a "Take...

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Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).

HVAC & Climate

8 bulletins
11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11015938

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...

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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

11011347

This Preliminary information communicates an issues will low or poor heater performance on the drivers side.

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Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.

11007776

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...

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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

11006290

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10215643

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10214859

This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the...

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customers concern.

10214721

Block Heater Restore

Suspension

6 bulletins
11014358

This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise...

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from Rear Leaf Springs.

10231503

This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise...

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from Rear Leaf Springs.

10225662

This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise...

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from Rear Leaf Springs.

10168206

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...

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noise from the metals making contact.

10163262

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...

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noise from the metals making contact.

10154323

This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed.

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Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.

Hybrid & EV

4 bulletins
11007721

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10233358

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10178324

This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.

10160663

This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.

Air Bags & Safety

3 bulletins
11019823

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

11006849

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

10239755

This service bulletin provides information on availability for a seat belt extender.

Software & Calibration

3 bulletins
10242061

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10222777

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10162159

This Preliminary information communicates information to dealers advising certain Over the air updates and USB updates...

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have been temporarily suspended.

Infotainment

3 bulletins
10216054

This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions...

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equipped with IOB Radio.

10154536

This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station,...

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App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.

10154322

This Preliminary information communicates repair information for therear vision camera or surround vision camera image...

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being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message