2013 Gmc Sierra 3500 TSBs
838 Technical Service Bulletins across 17 categories
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190 bulletinsThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...
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50 terminal test probe, replacement terminals, and terminated leads.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...
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system and replace the parts that may be contaminated due to oil in system.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Tick/Ping Noise On Torque Reversal Or Load
NQG 4WD Models With Noise Vibration On Dry Pavement.
NQG 4WD Models With Noise Vibration On Dry Pavement.
Vibration On Dry Pavement.
Power On Acceleration After Cold Start.
Power On Acceleration After Cold Start.
Noise Heard Or Felt Inside Passenger Compartment.
Information on Driveline Clunk Noise
Information on Driveline Clunk Noise
ACDelco Return Parts Application
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Emergency Vehicle Reduced Power
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...
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working on a LIN bus.
Speedometer Needle Accuracy Information.
Speedometer Needle Accuracy Information
Whistle Noise From Drivers Side A Pillar Area.
Whistle Noise From Drivers Side A Pillar Area
Bump Feel Or Clunk Noise After A Stop.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Adding Cruise Control (RPO K34)
Cold Air Leak On Passenger Floor.
Normal Characteristic - RKE Inoperative / Unable To Program Fobs.
Unwanted Stability Activation And/Or C0710.
Speedometer Needle Accuracy Information.
Speedometer Needle Accuracy Information
Whistle Noise From Drivers Side A Pillar Area.
Whistle Noise From Drivers Side A Pillar Area
Bump Feel Or Clunk Noise After A Stop.
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Terminal Test Probe And Replacement Terminal.
Changing Turn-By-Turn Voice Response To Metric Or English Units
PAC Courtesy Transportation Assistance Program
New Global Labor Codes
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Car and Truck Fix it Right the First Time Issues
Information on Driveline Clunk Noise
Information on Driveline Clunk Noise
ACDelco Return Parts Application
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
GM Accessory Heated Seats Inoperative After Installation.
GM TAC Support of Vehicle Vibration Complaints.
Unable To Command Transfer Pump On With Scan Tool.
Unable To Command Transfer Pump On With Scan Tool.
Unable To Command Transfer Pump On With Scan Tool.
Unable To Command Transfer Pump On With Scan Tool.
Rear Vision Camera Guideline Feature Not Working
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
Spray-in Bed Liner General Information and Repair Procedures
Transfer Case Identification First Design vs.
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Second Design
Requesting a New Key Code for Customer with Lost or Stolen Keys
dealer Empowerment Labor Operations and Customer Enthusiam
Enable and Empower Project
This bulletin is being revised to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
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Please discard Corporate Bulletin Number 11-00-89-005D (Section 00 ? General Information).
Removing / Disabling Rear Park Assist RPO UD7.
Adding Cruise Control (RPO K34)
Unwanted Stability Activation And/Or C0710.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...
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U**** Byte 71 DTC.
This informational bulletin provides you with contacts in event of the installation of Cruise control.
Information.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
Information on Mounting Points for Pickup Box Accessories
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides information on comebacks prevention information and using customer concern...
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verification sheets (CCVS).
This informational bulletin explains how to identify possible DEF contamination.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.
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Technical Assistance (TAC).
This informational bulletin provides information on comebacks prevention information and using customer concern...
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verification sheets (CCVS).
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using...
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Customer Concern Verification Sheets (CCVS).
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar...
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RemoteLink? phone application.
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...
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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
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part numbers for the labels.
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...
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to complete some repairs.
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...
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Approved Refinish Materials booklet information.
This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
This preliminary bulletin provides a procedure to test and replace the remote transmitter to correct the customers...
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concern of poor range, TPM indicator on.
This preliminary information bulletin provides information on installing new rivets on the accessory tonneu cover to...
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correct a customers comments on the cover seeming loose
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...
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find growing concerns around them.
This informational bulletin provides information on the proper oils to use on GM vehicles including information...
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regarding the differences of the Dexos oils.
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...
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normal operations.
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...
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and repair procedures.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.
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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to...
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contact PQC prior to replacing an assembly (U.S. and Canada only).
This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair...
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information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded...
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manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...
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customer.
This information provides the proper way to install the floor mats .
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key...
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Fob or OnStar Mobile Application and where to locate the information for future use.
This Preliminary Information communication provides information to the technician about vehicles that have water or dust...
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from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing...
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Hardman Double Bubble Epoxy part number 04001.
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...
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part numbers for the labels.
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the...
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first time.
This informational bulletin provides information on a new U.S.
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dealer special tool loan program.
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to...
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properly disable the SIR system for repairs at or near
This informational bulletin provides information on the proper ways to repair spray in bed liners and general...
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information on the procedures around the spray in bed liners
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This Preliminary Information communication provides information to the technician that fluid contamination may be...
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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.
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THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN.
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THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES.
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GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS...
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LESS THAN 10,000 MILES ON IT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ABOUT THE DEF USE AND TREATMENT OF THE FLUID.
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Engine
165 bulletinsThis service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides information for engine oil life monitor operation calculation.
This service bulletin provides information for engine oil life monitor operation calculation.
This bulletin updates the position of General Motors on refinishing aluminum wheels.
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GM has determined that wheel refinishing under warranty will no longer be performed.
Duramax Engine Control Module Parts Restriction.
Duramax Engine Control Module Parts Restriction.
Transmission Valve Body.
Transmission Valve Body.
Transmission Valve Body.
Engineering Information.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
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and improve fuel economy.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Information for Engine Oils Used in 2014 Model Year Vehicles
Global Information for GM dexos 1? and dexos 2?, Engine Oil Specifications
Global Information for GM dexos 1? and dexos 2?, Engine Oil Specifications
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...
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possibilities of what may happen using the incorrect filter.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This service bulletin provides information to dealership personnel on automatic transmission shift and engine...
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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...
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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information on Policies Applicable to All U.S.
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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...
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GDS 2.
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...
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consumption.
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...
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service or aftermarket calibrations.
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...
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internal engine damage.
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...
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engine is started while diagnosing for noise from the engine or transmission.
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...
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Recommendations.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...
Read full bulletin
and improve fuel economy.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.
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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that...
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have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will need to determine if bulletin 10-06-01-008 was completed. If the bulletin was performed inspect the left rocker cover. Dealer will insure the left rocker can hold water without leaking. If leaks are found apply room temperature vulcanization silicone to the rocker cover if possible or replace the left rocker cover.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler...
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Engine Coolant Leaks into Combustion Chamber
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Condition On certain 2013-2015 model year Chevrolet Express, Chevrolet Silverado HD, GMC Savana, GMC Sierra HD, and...
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2014-2015 model year Chevrolet Cruze vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance. Special Coverage Adjustment This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 17, 2016, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 17, 2016, must be submitted to the Service Contract provider. Correction Dealers are to replace the DEF tank reservoir. The repairs will be made at no charge to the customer
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.
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Dealers Only).
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while...
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driving.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...
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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.
This Preliminary Information communication provides information to the technician about vehicles that are equipped with...
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6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...
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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple...
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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician that a whine noise heard from the...
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automatic transmission fluid pan hear with thethe key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline...
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engines using Tech 2 or GDS 2 (U.S. and Canada).
This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on...
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restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicle that may OnStar...
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inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...
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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This informational bulletin provides information to the technician on what parts of an engine or transmission will...
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require the PQC to be notified.
This preliminary information bulletin provides a procedure to install an air temperature sensor package kit, to correct ...
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the customer concern for reduced engine power and /or MIL illuminated.
This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle.
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If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third...
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party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...
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vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak...
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shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode,...
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and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This informational bulletin provides information to dealership personnel on proper engine and automatic...
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transmission/transaxle identification.
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations...
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for customer concerns related to wheel alignment.
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine...
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breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged,...
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disassembled or improperly packaged turbochargers returned to Warranty Part Center.
29400 Special Coverage.
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Certain vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance. Dealers are to replace the DEF tank reservoir. The repairs will be made at no charge to the customer.
This Preliminary Information communication provides information to the technician about vehicles that are equipped with...
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6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.
This Preliminary Information communication provides information to the technician with the steps on diagnosing and...
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repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages “ Brake Pedal Override Feature “, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.
This informational bulletin provides information for Identifying Non-GM ECM Calibration Use and Power-up Hardware...
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Detection in Duramax Diesel Engines - Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and Transmission Data Screen
This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function...
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Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, DTC P003A or P111D Set
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number...
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12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor.
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The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
13346 - Service Update.
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Inspect the transfer case adapter housing for two specific build codes. If the housing has one of the two codes, dealers are to test drive the vehicle and, if necessary, install a new transfer case adapter housing. The front and rear machined surfaces of the transfer case adapter housing on these vehicles may not be parallel to each other. This could cause harsh downshifts, a "bump" feeling when coasting, or a grinding noise on deceleration. These conditions may be more noticeable in the tow/haul mode and when using engine braking without using the service brakes.
44180 02 - Customer Satisfaction.
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Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...
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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.
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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about customers that may complain of...
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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician that General Motors Technical...
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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND...
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ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE...
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ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. TECHNICIAN WILL FOLLOW SERVICE INFORMATION DIAGNOSIS FIRST. IF SERVICE INFORMATION DIAGNOSIS DOES NOT ISOLATE THE CAUSE OF THIS CONCERN PERFORM A CYLINDER DEACTIVATION ACTIVE FUEL MANAGEMENT SYSTEM COMPRESSION TEST IN SERVICE INFORMATION. IF THE RUNNING COMPRESSION OF THE MISFIRING CYLINDER STAYS BELOW 25 POUNDS PER SQUARE INCH REGARDLESS OF THE ACTIVE FUEL MANAGEMENT SOLENOID BEING COMMANDED ON OR OFF, AN ACTIVE FUEL MANAGEMENT LIFTER IS MECHANICALLY COLLAPSED/STUCK OR UNLOCKING AS SOON AS THE ENGINE IS STARTED. REPLACE ALL ACTIVE FUEL MANAGEMENT LIFTERS, AND ALL PLASTIC LIFTER GUIDES. ALSO PERFORM THE CYLINDER DEACTIVATION ACTIVE FUEL MANAGEMENT VALVE LIFTER OIL MANIFOLD DIAGNOSIS AND TESTING IN SERVICE INFORMATION. IF IT ISOLATES A CONCERN WITH THE VALVE LIFTER OIL MANIFOLD, REPLACE IT AND REEVALUATE THE CONCERN. THE ACTIVE FUEL MANAGEMENT LIFTERS CAN ALSO BE MONITORED FOR PROPER OPERATION BY CAREFULLY INSPECTING THE CYLINDER 1, 4, 6, AND 7 ROCKERS AND VALVES WHILE CRANKING OR BRIEFLY AND SAFELY RUNNING THE ENGINE WITH THE VALVE COVERS REMOVED. IF THE VALVE OR VALVES OF AN ACTIVE FUEL MANAGEMENT CYLINDER STOP MOVING WHILE DOING THIS TEST, THE ACTIVE FUEL MANAGEMENT LIFTER IS CAUSING THE CONCERN. FOR 2008-2009 FULL SIZE TRUCK/SUV OR A 2007-2009 CHEVROLET TAHOE WITH THE POLICE PACKAGE REPROGRAM THE ENGINE CONTROL MODULE. ON THE 2008-2009 PONTIAC G8, 2010-2011 CAMARO, AND 2007-2010 FULL SIZE TRUCKS WITH ACTIVE FUEL MANAGEMENT, ALSO DETERMINE IF THE ACTIVE FUEL MANAGEMENT PRESSURE RELIEF VALVE SHIELD THAT IS LISTED IN THE LATEST VERSION OF 10-06-01-008 HAS EVER BEEN INSTALLED. ON PASSENGER CARS WITH THE LS4 ENGINE, DETERMINE IF THE UPDATED OIL PAN GASKET THAT IS LISTED IN THE LATEST VERSION OF 11-06-01-007 HAS BEEN INSTALLED.
14653 - SPECIAL COVERAGE.
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SOME 2010-2014 MODEL YEAR CHEVROLET EXPRESS, 2011-2014 MODEL YEAR CHEVROLET SILVERADO HD, 2010-2014 MODEL YEAR GMC SAVANA AND 2011-2014 MODEL YEAR GMC SIERRA HD VEHICLES EQUIPPED WITH A 6.6L ENGINE (RPO LML OR LGH), MAY HAVE A CONDITION WHERE THE INDIRECT FUEL INJECTOR CAN BECOME STUCK IN THE CLOSED POSITION OR CAN HAVE LOW FLOW. THIS CONDITION COULD RESULT IN THE ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT (MIL). DEALERS ARE TO REPLACE THE INDIRECT FUEL INJECTOR AS NECESSARY WITH AN IMPROVED SERVICE PART.
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT...
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PROCEDURE FOUND IN THE SERVICE INFORMATION.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO...
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REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S...
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BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL...
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TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE.
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TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER...
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DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL...
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ENGINE DAMAGE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...
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GASKET SEALING SURFACES.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF...
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AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS...
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TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES...
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MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
Pre-Delivery & Maintenance
104 bulletinsThis warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This service bulletin provides information on proper use of floor mats.
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.
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Only).
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...
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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...
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before being sold (prepping) to the customer.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on proper use of floor mats.
This service bulletin provides technicians with information to help identify the differences between what is considered...
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a fluid leak, and what is considered fluid seepage.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...
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programs.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166...
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- 077 13228, June 15, 2013?August 16, 2013).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
Vehicle Recalls
SES MIL With P057C And/Or P057D Service Stability Message.
SES MIL With P057C And/Or P057D Service Stability Message.
Changes in Powertrain Warranty Coverage Effective with 2010 Model Year
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166...
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- 077 13228, June 15, 2013?August 16, 2013).
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to...
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Enhance Customer Service Experience
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to...
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Enhance Customer Service Experience
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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and Canada Dealers Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin describes the U.S.
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Dealer Special Tool Loan Program process.
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...
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Assistance Center (TAC).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.
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Only).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This service bulletin provides information on proper use of floor mats.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This warranty administration bulletin provides policy information, proper labor operation selection and causal part...
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identification for warranty transactions (U.S. Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...
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operation.
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.
Read full bulletin
Only).
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.
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Dealers Only).
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...
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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.
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and Canada.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...
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causing multiple customer concerns that do not have other diagnostic methods to identify them.
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
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Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.
Read full bulletin
Only).
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...
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submit a Pre-Repair Authorization (PRA).
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...
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warped or misshapen.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before being sold (prepping) to the customer.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...
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information found in the service manual.
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
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vehicles before sold (prepping) to the customer.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...
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Pre-Repair Authorization (PRA) (US dealers only).
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...
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services and maintenance on vehicles originating/sold in Canada.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This warranty administration bulletin provides policy information on required operating procedures.
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...
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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product...
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field action customer reimbursement procedure (U.S. Dealers Only).
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab...
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Warranty Information.
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved...
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Instructions and Warranty Information.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so...
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that vehicles can be fixed right the first time in for service.
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so...
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that vehicles can be fixed right the first time in for service.
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted...
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to GM for payment.
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs...
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offered through GM.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON...
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VEHICLES ORIGINATING/SOLD IN CANADA.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND...
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MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Electrical
86 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...
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for certain repairs, such as Wiring Harness Repairs.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
This service bulletin provides information on key code security rules and information on GM keycode look-up applications...
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(U.S).
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
High Voltage Safety ? High Voltage Disabling
This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...
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repairing wiring harnesses.
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Driver or Passenger Door Module DTC B2555.
Diagnosing / Troubleshooting Multiple Electrical Concerns / Intermittent No Crank
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Unwanted Alarm Sounding (GM Accessory Inclination Sensor Mounting)
Driver or Passenger Door Module DTC B2555.
Programming And Activation Of Replacement OnStar Modules.
GM Wiring Repair Strategy Information
High Voltage Safety ? High Voltage Disabling
OnStar Module Does Not Support All B101D Symptom Codes.
High Voltage 2-Mode Battery Parts Restriction-TAC
Diagnosing / Troubleshooting Multiple Electrical Concerns / Intermittent No Crank
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...
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warranty replacements.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This service bulletin provides information on Module Harvesting.
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...
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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1.
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IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2 The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
Information on Diesel Exhaust Fluid (DEF) Filling Instructions, Frozen Tank Status and General Information In operating...
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temperatures of 15F (−9C) or less, customers may comment on an Exhaust Fluid Range message displaying on the DIC even though the DEF fluid has been filled. When the DEF is frozen, the level sensor cannot determine the fluid level in the tank. If this occurs the logic of the PCM will assume a default fluid level. The logic will use the calculated range based on DEF dosing history and the assumed fluid level. If there is a high learned dosing rate and the fluid has not thawed to where the pins of the level sensor can function, there is a possibility the Exhaust Fluid Range message can set with the range from approximately 1609 km (1000 mi) to less than 482 km (300 mi), even though the tank is known to have fluid or be full. This is an operating characteristic of the system. However to increase or eliminate the range message, once the range drops below 482 km (300 mi), the DEF tank should be refilled. This should allow refill detection to occur and turn off the range indicator. The operator must be sure not to overfill the DEF tank using the instructions provided in this bulletin or in the owners manual. When in frozen tank status, refill detections are not allowed until the warning strategy reaches the point at which the distance remaining is less than 482 km (300 mi). The refill detection is dependent on the DEF thawing enough that the level sensor pins can be read. A fully frozen tank can take almost an hour to detect a refill, after the vehicle is started. This condition should not be confused with the situation described in PIP4864: Low Or Speed Limited Diesel Exhaust Fluid Message (DEF) Will Not Reset.
This Preliminary Information communication provides information to the technician with the installation of Cruise...
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Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This Preliminary Information communication provides information to the technician that theSerial Data Gateway Module...
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(SDGM) mayreport "Crash Sense Failed" and the 300v Hybrid Battery Contactors will remain open until the Hybrid Powertrain Control Module's (HPCM) High Voltage (HV) DTCs are reset. AndHow to Reset.
This warranty admin bulletin explains to the technician additional information may be needed when submitting...
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transactions when doing wiring repairs.
This Preliminary Information communication provides information to the technician about the Media Oriented Systems...
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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides steps the technician will take to repair a no crank/no start concern...
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with a diagnostic trouble code of B009F in the Serial Data Gateway Module equipped with Regular Production Option code HP2. The vehicle may exhibit a no crank or no start, or a Service Hybrid message with no codes. The technician will inspect the High Voltage Circuit Impact Detection sensor for water intrusion or corrosion at the weather pack. Inspect the High Voltage Circuit Impact Detection sensor for cracks or terminal corrosion and replace the sensor or terminals along with the weather pack seals if damage is found. If there is no damage found the technician will leave the sensor unplugged and power up the vehicle to induce a code, then power down the vehicle with the Tech 2 unplugged from the vehicle for two minutes. Clear the code and recheck for the message and codes, if the code resets the technician will replace the High Voltage Circuit Impact Detection sensor and terminals with terminated leads. Technician is to repeat the above steps to verify the concern is corrected.
This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when...
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using a second stage manufacturer
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
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the TIS Service Programming System (SPS), set-up and warranty.
This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control...
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system and concerns about camper/trailer battery charging.
This warranty administration bulletin provides policy information on ACDelco replacement battery warranty procedures.
This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to...
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regulated voltage control system and concerns about camper/trailer battery charging.
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always...
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be re-learned when accessory wheels are installed on the vehicle.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...
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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if...
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it is warranty or not.
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the...
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cause if diagnostics finds no problems to that point.
This preliminary bulletin provides procedure to correct contact between the fuel temperature sensor connector and the...
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fuel return line for clearance.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles...
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equipped with RPO 6E2 or 6E8 and converting to fleet mode. Technician will need to ensure fleet vehicles with RPO 6E2 or 6E8 should be checked to verify that the Theft Deterrent Module is in fleet mode prior to attempting to add keys.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This Preliminary Information communication provides information to the technician with the installation of Cruise...
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Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.
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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers...
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and booster packs.
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...
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long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
This preliminary informational bulletin provides technicians with repair information on removing seized exhaust...
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temperature sensors.
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is...
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required.
This Preliminary Information communication a diagnostic tip if the high speed lan bus is shorted to ground, which can...
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cause the BCM to appear off line.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on...
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Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box Removed
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required...
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additional information.
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.
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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...
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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
This Preliminary Information communication provides information to the technician about vehicles that during battery...
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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on...
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certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on...
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certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE.
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TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC BUTTON AND AIR CONDITIONING BUTTON ON THE HEATER-VENT-AIR CONDITIONING CONTROL HEAD SIMULTANEOUSLY. IT IS ALSO POSSIBLE TO PERFORM THIS BY USING A SCAN TOOL IN SPECIAL FUNCTION MODE AND SELECT INSTANT UPDATE.
THIS PRELIMINARY BULLETIN PROVIDES A INFORMATION ON HOW TO REMOVE THE SEIZED TEMPERATURE SENSORS FROM THE DPF.
12252 - SERVICE UPDATE.
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THE GUIDELINE OVERLAY, WHICH ASSISTS THE DRIVER WHEN BACKING INTO A PARKING SPOT, DOES NOT DISPLAY WHEN THE REAR VISION CAMERA (RVC) SYSTEM IS USED. DEALERS ARE TO REPROGRAM THE RADIO MODULE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF...
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RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A...
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DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE,...
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IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF...
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RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A...
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DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY...
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TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING...
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CONTROL MODULES
Fuel System
48 bulletinsThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
Duramax Fuel System Contamination Identification.
Duramax Fuel System Contamination Identification.
Exhaust Fluid Low
Duramax Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
Fuel Gauge Shows Empty After Refueling And DTC P2636.
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System...
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Driver Information Center Messages
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System...
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Driver Information Center Messages
Duramax Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
Navigation Radio, Radio, and Integrated Center Stack.
Navigation Radio Radio And Integrated Center Stack
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information on availability of Diesel Fuel additives.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...
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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...
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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
This service bulletin provides information on availability of Diesel Fuel additives.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...
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additive.
Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on...
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DIC, DTC P2463 May be set
Information on Diesel Exhaust Fluid (DEF) Filing Instructions, Frozen Tank Status and General Information
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the...
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fuel system causing the vehicle to have a hard or no start.
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...
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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard...
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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
This Preliminary Information communication provides information to the technician that some vehicle may have an “...
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Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This Preliminary Information communication provides information to the technician that some vehicle may have an...
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“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard...
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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
This Preliminary Information communication provides information to the technician that some vehicle may have an...
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“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard...
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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
This informational bulletin provides information on top tier fuels and what brands are available.
This preliminary informational bulletin provides inspection and repair information that may be helpful to correct...
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customer concerns of XM/Cellular Mobile Phone/OnStar antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and...
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contacting the drive shaft.
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year.
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Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the...
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fuel system causing the vehicle to have a hard or no start.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard...
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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan...
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tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant Fluid Quality Test status that will Pass, Time Out, Fail or Interrupt and other DEF messages that maybe observed.
This Preliminary Information communication provides information to the technician about vehicles that may have a bump...
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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
This preliminary informational bulletin provides Information for Diesel Particulate Filter (DPF) Service Regeneration...
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Documentation.
This preliminary informational bulletin provides information on New Model Features and Information for Bi-Fuel Gasoline...
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and Compressed Natural Gas (CNG) Pickup Trucks
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED.
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DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.
Body & Paint
45 bulletinsThis PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...
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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...
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addressing underbody component corrosion with customers.
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...
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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...
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Aluminum Wheels.
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...
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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
Appearance of Discoloration or Corrosion Near Edges.
Rear Doors Intermittently will not Open from Inside.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
Paint-less Dent Repair Process
Power Door Locks and/or Windows Inoperative.
Paint-less Dent Repair Process
Roof Beacon Inoperative.
Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.
This service bulletin provides information on Paintless Dent Repair Process.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...
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characteristic.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...
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addressing underbody component corrosion with customers.
Frame Labels Visible from Outside of Vehicle Some customers may comment on disliking the appearance of the white...
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labels that are visible on the frame The frame labels are only required during the manufacturing process and can be removed during pre-delivery inspection (PDI). There are two labels on the frame: the left front label (1) visible underneath the driver's door and the right front label (2) visible through the wheelhouse. Use care when removing the labels to prevent damage to the wax coating on the frame. Use a plastic trim tool to lift up on the edge and then pull the label off. The time required to perform this action is included in the PDI base time.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
This Preliminary Information communication provides information to the technician about vehicles that have raised dents...
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or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.
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Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about vehicles that have raised dents...
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or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining...
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when the protective shipping film is removed from certain vehicles.
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of...
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chromed aluminum wheels, along with warranty information regarding these conditions.
This informational bulletin provides information for assisting the customer in setting the position for the memory...
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mirror and the reverse tilt
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...
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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only)
This technical bulletin provides a procedure for adding double sided tape on the right and left windshield side reveal...
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moldings to remove tapping, clicking or ticking type noise.
This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops...
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in the bed.
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin...
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to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
This preliminary informational bulletin provides a procedure on how to clean overspray from chorme bumpers for concerns...
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related to an apperance of discoloration or corrosion near edges/openings of chrome bumpers
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN...
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TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
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VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN.
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VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR...
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AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT...
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CORROSION WITH CUSTOMERS.
Transmission
40 bulletinsThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.
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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Diagnostic Information for Transmission.
Auxiliary Transmission Fluid Pump.
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit...
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part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.
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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
Unwanted Grade Braking - Low Power - And/Or Transmission Busy Shifting.
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting.
Unwanted Grade Braking - Low Power - And/Or Transmission Busy Shifting.
Unwanted Grade Braking, Low Power, and/or Transmission Busy Shifting.
F/CMVSS NONCOMPLIANCE RECALL - Steering; Column Lock Actuator Gear
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
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Conditions
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature...
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Conditions
Change in Automatic Transmission Add Condition Documentation and Claim Submission
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low...
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Temperature Operation (Replace Power Steering Fluid)
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...
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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...
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due to seeing grease or sealant on certain locations on the gear.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This Preliminary Information communication provides information to the technician about vehicles that have a random...
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bump, chuggle, or fishbite sensation when crowding the throttle slightly with the Torque Converter Clutch on while cruising at 35-60 miles per hour. Technician should follow all published Service Information diagnostics if the concern is repaired compare to a like vehicle with the same options.
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic...
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transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.
This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a...
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customers comments regarding one being broken.
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...
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test.
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...
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gear due to seeing grease or sealant on certain locations on the gear.
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.
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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
This informational bulletin was created for the Manual Transmission Operating Characteristics.
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The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on.
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Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
This preliminary informational bulletin provides a procedure to replace a terminal for comments regarding Instrument...
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Panel Cluster (IPC) Warning Lamps and/or MIL are Illuminated, Diesel Exhaust Fluid (DEF) Message Displayed, Various DTCs Set, Transmission May Not Shift or Defaults to Second Gear (Inspect Wiring Harnesses for Chafing, Connectors Not Fully Seated, and Backed Out or Damaged Terminals, Repair as Needed)
This warranty administration bulletin provides information on the change in automatic transmission add conditions...
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documentation and claim submissions
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing.
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Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet...
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protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE A TERMINAL FOR COMMENTS REGARDING INSTRUMENT...
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PANEL CLUSTER (IPC) WARNING LAMPS AND/OR MIL ARE ILLUMINATED, DIESEL EXHAUST FLUID (DEF) MESSAGE DISPLAYED, VARIOUS DTCS SET, TRANSMISSION MAY NOT SHIFT OR DEFAULTS TO SECOND GEAR (INSPECT WIRING HARNESSES FOR CHAFING, CONNECTORS NOT FULLY SEATED, AND BACKED OUT OR DAMAGED TERMINALS, REPAIR AS NEEDED)
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT...
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ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
Tires & Wheels
30 bulletinsThis Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks...
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and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
This service bulletin provides information on Tire Sidewall Irregularities.
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks...
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and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks...
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and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
Refinishing Aluminum Wheels
Refinishing Aluminum Wheels
Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns
Proper Wheel Installation and Wheel Torque Techniques
Proper Wheel Installation and Wheel Torque Techniques
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...
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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...
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ride characteristics of GM cars and trucks.
The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021.
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The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. This product is a steel wheel. The customer communication requested return of unsold inventory to inspect the wheel for material dimension. If the material fails to meet the manufacturing specification, the wheel may not perform as expected. If the wheels are not returned, then warranty rate may increase. This product affects the following vehicles: 2011-2019 Chevrolet Silverado 2500HD & 3500HD, 2011-2019 GMC Sierra 2500HD & Sierra 3500HD.
This SKU is a Tire Hoist Assembly.
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The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. If the centerpiece is the incorrect shape then the tire hoist cannot be operated with the OE tools, and the end user would therefore not be able to lower the spare tire with the vehicles original tools.
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
This informational bulletin provides the technician with information on tire radial force variations and how to balance...
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a tire using the balancer.
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the...
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matching depth of socket used on the wheel nut.
This informational bulletin provides information on how to properly mount and balance wheels and tires on heavy duty...
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truck models only
This informational bulletin provides information on the temporary tire flat spotting condition.
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and...
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balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT...
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EQUIPMENT.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO PROPERLY MOUNT AND BALANCE WHEELS AND TIRES ON HEAVY DUTY...
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TRUCK MODELS ONLY
Infotainment
27 bulletinsAudio System Speaker Rattle, Buzz Noise, Poor Sound
Poor Voice Quality During Bluetooth Call or OnStar Personal Call.
Poor Voice Quality During Bluetooth Call or OnStar Personal Call.
XM Audio Traffic And Travel Link Availability And Operation.
Infotainment System Will Not Return to Media After Bluetooth Call Ends
Radio Button Backlighting Inoperative.
High Pitch Sound From Radio Display
Navigation Radio, Radio, Amplifier, Human Machine Interface.
Information On Requests To Add OnStar Bluetooth Option.
Radio Button Backlighting Inoperative.
High Pitch Sound From Radio Display
Radio Display Blank Low Speed LAN Communication
Navigation Radio, Radio, Amplifier, Human Machine Interface.
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not...
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function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions...
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and to correct the customers concern of the radio being loud during navigation.
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the...
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techline/service programming systems.
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states...
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that they only get a few channels.
This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to...
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correct the customers concern loss XM services, noise and/or water leak.
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss...
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of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
This Preliminary Information communication advises the technician of a concern where the Onstar menu is missing from the radio display.
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Pressing the white Onstar push to talk button and say hide Onstar menu will hide the menu and saying unhide menu will make the menu come back again.
This Preliminary Information communication provides information to the technician about vehicles that have a message on...
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the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
This Preliminary Information communication provides information to the technician about vehicles that have a message on...
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the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS...
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OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS.
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THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.
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THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO...
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VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN...
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THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED. "
Lighting
20 bulletinsThis informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...
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Schedules.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
SES Lamp On With DTC P2270.
SES Light Rough Running And/Or Lack Of Power.
This Preliminary information communicates to dealers of a known issue with failed map update
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
Computer-Controlled Cranking System (Bump Start) Inoperative.
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...
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Accessories.
Computer-Controlled Cranking System (Bump Start) Inoperative.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...
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Tires and PDI installed Limited Production Option (LPO) Tires.
This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps...
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will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...
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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation...
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settings for concernc regarding noice drop outs during calls and muffled sound.
This informational bulletin provides the proper information used to determine the road force variences within new tires...
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being installed and the proper forms used to send the tires back if the road force is not within spec.
This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps...
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will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.
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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
This Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Brakes
20 bulletinsThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...
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strut due to fluid leak.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
New Normal Mode Powertrain Grade Braking Feature.
Stabilitrak/Traction Control OFF With Red Brake Warning Lamp
New Normal Mode Powertrain Grade Braking Feature.
Stability Message Low Power Brake Light And Cruise Control Operation.
Stabilitrak/Traction Control OFF With Red Brake Warning Lamp
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full...
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Turns.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...
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disk on gasket sealing surfaces or reused parts.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This Preliminary Information communication provides information to the technician about vehicles that have a Shudder,...
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bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer’s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner’s Manual and evaluate truck and trailer combination for braking shudder.
This informational bulletin provides information for Disc Brake Warranty Service and Procedures.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...
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to be replaced if the brake pedal moves or applies on its own at a full turn.
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer...
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concern of seeing a white film/residue on the IP pad and/or door trim panels.
This technical bulletin provides a procedure to either refinish or replace the front rotors for a condition of brake...
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induced pulsation, vibration felt in steering wheel, rumble noise from underbody during downhill descents.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT ADDING STEERING STABILIZER SHOCK.
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A STEERING STABILIZER IS LISTED IN THE PARTS CATALOG GROUP 6.865 (STEERING LINKAGE SHOCK ABSORBER) AND IS AVAILABLE, BUT IS NOT INTENDED TO ADDRESS VIBRATIONS OR BRAKE PULSATIONS.
Software & Calibration
18 bulletinsVehicle Software Enhancements
Recent information and updates for Enable and Empower Project
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
This service bulletin provides technicians with updated information to help identify the differences between what is...
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considered a fluid leak, and what is considered fluid seepage.
OnStar Voice Fallback Number Update
This preliminary informational bulletin provides a revision of PI0639B to add the 2013 model year and update the labor...
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operation information.
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...
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Information and Transaction Submissions Procedure and general content updates.
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
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Operation.
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
This informational bulletin provides a revision for 05-03-07-009E to add the 2014 model year and update the Labor...
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Operations.
This informational bulletin provides a revision for 06-00-89-026J to add the 2014 model year and update the labor...
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operations.
This informational bulletin provides a revision for 09-07-30-018C to add the 2014 model year and update the Labor...
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Operation.
This informational bulletin is a revision for 11-00-89-007B to add the 2014 model year and update the Labor Operation...
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List.
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation...
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under Courtesy Transportation Warranty Transaction Submission.
This preliminary informational bulletin provides a revision of PI0718A to add model years and update the Warranty...
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Information.
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...
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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...
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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
This preliminary information bulletin advises the technician that there is no update for the customers concerns of the...
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GM remote start doesn't work with the Onstar remotelink phone application.
Suspension
15 bulletinsRattle Squeak Clunk Bump Noise From Front Suspension.
Rattle Squeak Clunk Bump Noise From Front Suspension.
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...
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noise from the metals making contact.
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
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vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed.
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Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...
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vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
This technical bulletin provides a procedure to add a lubricant to the rear leaf springs to correct the customers...
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concern of a squeaking noise from the rear suspension.
This technical bulletin provides a procedure for retorque the lead springs.
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer...
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concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.
This Preliminary Information communication provides information to the technician on the steps to help diagnose and...
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repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed.
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Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that...
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has a fluid residule from a possible external source from a leaking shaft seal.
This preliminary informational bulletin provides a procedure to replace the upper control arm bushing to correct the...
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customers concern of a noise and/or shake felt while driving.
This Preliminary Information communication provides information to the technician on the steps to help diagnose and...
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repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS TO DIAGNOSIS AND REPAIR...
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VEHICLES WITH VARIOUS HANDLING, VEHICLE DYNAMICS CONCERNS, NOISES FROM THE SUSPENSION OR UNDERBODY, OR ISSUES RELATED TO DAMAGED SUSPENSION COMPONENTS. BEFORE ANY IN-DEPTH DIAGNOSTICS ARE PERFORMED, BE AWARE THAT VARIOUS ISSUES COULD OCCUR IF THE VEHICLE HAS BEEN MODIFIED AND INFORM THE CUSTOMER THE CONDITIONS NOTED MAY NOT BE COVERED UNDER WARRANTY. TECHNICIAN WILL INSPECT FOR INSTALLED AFTERMARKET SUSPENSION COMPONENTS. ALSO INSPECT FOR IMPROPERLY ADJUSTED TORSION BARS.
HVAC & Climate
11 bulletinsThis service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...
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weather climates and testing those batteries.
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
Diagnosis and Repair HVAC Blower Function.
A/C Blows Warm Or Poor Performance.
Reduced Heater Performance with Winter Grille Cover Installed
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter...
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grille cover installed.
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...
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cold weather climates and testing those batteries.
This technical bulletin provides repair information for the correction of a customer concern of short duration musty...
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odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom...
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Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG...
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PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
Steering
9 bulletinsThis service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
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fluid leak concern that is caused during extremely low temperatures.
Various Concerns Related To The IP Backlighting Cruise Control Steering Wheel Controls Horn.
Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
Various Concerns Related To The IP Backlighting Cruise Control Steering Wheel Controls Horn.
Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or...
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fluid leak concern that is caused during extremely low temperatures.
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...
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or fluid leak concern that is caused during extremely low temperatures.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...
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reservoir.
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise.
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Technician will need to flush and refill the power steering system with Lucas Power Steering Fluid with Conditioners. Technician will replace the power steering pump with the latest design if the fluid is not available.
Air Bags & Safety
6 bulletinsThis service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable...
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to GM Recalls listed in bulletin.
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM...
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Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
Seat Belt Extender Availability
Seat Belt Extender Availability
This service bulletin provides information on availability for a seat belt extender.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS...
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REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
Hybrid & EV
4 bulletinsThis service bulletin provides information on AGM batteries that require less frequent charging in storage.
Hybrid No Crank or Loss of High Speed Communications.
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.