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2016 Gmc Sierra 1500 TSBs

1,000 Technical Service Bulletins across 17 categories

Engine

319 bulletins
11026863

This Preliminary information communicates a diagnostic tip for an issue where the starter stays engaged after the engine starts.

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Dealers are to suspect/monitor the crankshaft position sensor.

11026017

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customers vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

11024330

This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...

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engine related shudder.

11023157

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

11019829

This PI communicates a procedure to clean oil leaking from the rain sensor.

11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

11014233

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

11014063

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

11013070

This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed...

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parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

11013069

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11012907

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11011900

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

11011782

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

11011447

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...

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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

11010544

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11010490

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11009756

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

11008906

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

11007788

This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed...

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rear wheel drive valve bodies.

11007780

This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed...

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rear wheel drive valve bodies.

11007761

This Preliminary Information communication provides information to the technician that a customer may request the...

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factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

11007155

This informational bulletin advises the technician that the engine and related parts will be debited if found that the...

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tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

11007121

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

11007116

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

11007115

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

11007091

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

11006604

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...

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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

11006377

This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this...

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occurrence.

11006293

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

11005339

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11002441

This service bulletin provides information for engine oil life monitor operation calculation.

11001327

This service bulletin provides information for engine oil life monitor operation calculation.

10253526

This bulletin updates the position of General Motors on refinishing aluminum wheels.

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GM has determined that wheel refinishing under warranty will no longer be performed.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10252125

This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed...

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parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10251685

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10250505

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10250503

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10250347

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10250069

Delayed Engagement After Sitting With Engine Off

10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

10249743

This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension...

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housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10247780

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10246556

Delayed Engagement After Sitting With Engine Off

10245250

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10244326

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10244273

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10244202

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

Read full bulletin

Dealers Only).

10242844

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the...

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possibilities of what may happen using the incorrect filter.

10242262

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10242204

This informational bulletin advised the technician that the engine and related parts will be debited if found that the...

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tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

10242070

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10241503

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...

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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

10240793

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10240359

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

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GDS 2.

10240344

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

10239633

This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...

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engine related shudder.

10239101

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10237846

This service bulletin provides information to dealership personnel on automatic transmission shift and engine...

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driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

10236164

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10236154

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...

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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

10235802

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10234141

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10233969

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10233835

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10233831

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10233830

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10233338

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10233332

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...

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customers concern of engine misfire, ticking noise and/or MIL Illuminated.

10232711

This service bulletin provides information for after installation of a replacement upper valve body, the transmission...

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may have no Reverse and no 2nd gear.

10232139

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...

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customers concern of engine misfire, ticking noise and/or MIL Illuminated.

10230697

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10230683

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230682

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10230583

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...

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customers concern of engine misfire, ticking noise and/or MIL Illuminated.

10228886

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10228863

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact...

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the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

10228225

This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension...

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housing and to perform testing on transmission for possible other issues, but it still may be possible on high mile vehicles that orifices in housing may have come dislodged, causing the same customer concern.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227261

This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head...

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gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.

10227241

This bulletin provides information on Policies Applicable to All U.S.

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Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

10227056

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10226356

This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.

10225719

This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head...

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gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.

10222780

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine...

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hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

10222772

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or...

Read full bulletin

GDS 2.

10222771

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

10222770

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10222734

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil...

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consumption.

10222650

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper...

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service or aftermarket calibrations.

10222205

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe...

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internal engine damage.

10220319

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the...

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engine is started while diagnosing for noise from the engine or transmission.

10220314

This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve...

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which will need to be installed to correct the repair.

10220308

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and...

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Recommendations.

10219277

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

10218873

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions...

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and improve fuel economy.

10217069

This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...

Read full bulletin

engine related shudder.

10216361

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.

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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

10214501

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

Read full bulletin

Dealers Only).

10213818

This Preliminary Information communication provides information to the technician about vehicles that have an unusual...

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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

10212910

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10212908

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold...

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or the vehicle has sat for a few hours.

10212605

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10211061

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

10210849

This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of...

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engine related shudder.

10210348

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

Read full bulletin

and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10209953

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...

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customers concern of engine misfire, ticking noise and/or MIL Illuminated.

10209743

This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint.

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GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).

10209122

Information bulletin explains a possible coolant leak coming from the cylinder head bolt areas.

10208035

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

10208034

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10208029

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10206727

This Preliminary information communicates to dealers an issue on remanufactured engines with part numbers 19368174...

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and19368176where the incorrect crankshaft timing gear was installed. Provides dealer with information to correct this condition.

10206726

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10201329

This Preliminary Information communication provides information to the technician about vehicles that the blower motor...

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may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.

10201310

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.

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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

10201183

This Preliminary information communicates to dealers an issue on remanufactured engines with part numbers 19368174...

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and19368176where the incorrect crankshaft timing gear was installed. Provides dealer with information to correct this condition.

10201135

Engineering Information - Service 4WD Messange Displayed and DTC C0398 - Equipped with Switch activated transfer case...

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(RPO NQH)

10201134

Engineering Information - Service 4WD Messange Displayed and DTC C0398 - Equipped with Switch activated transfer case...

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(RPO NQH)

10201100

New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler...

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Engine Coolant Leaks into Combustion Chamber

10201098

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10201097

Information on Diesel Engine Ticking Noise

10190929

Engineering Information Service 4WD Message Displayed and DTC C0398

10190925

Engineering Information Service 4WD Message Displayed and DTC C0398 Condition Important: If the customer did not...

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bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on a Service 4WD message displayed. During diagnosis a technician may find DTC C0398 (Range Actuator Position Range Position Correlation). Cause GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix.

10190503

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10190502

Information on Diesel Engine Ticking Noise

10190496

Engineering Information Malfunction Indicator Lamp Illuminated with DTC P154A Set

10190379

New Tool Availability EN-48974 EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler...

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Engine Coolant Leaks into Combustion Chamber

10190349

Engineering Information BOTH Front Low Beam, High Beam, Day Time Running Lamps (DRL) and Turn Signals Inoperative ...

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Condition Some customers may comment that the front right hand AND left hand low beam, high beam, DRL, and turn signals are inoperative but the side markers still work as intended. If the turn signals are used, a turn signal bulb out message will be displayed. Cause GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix. If you encounter a vehicle with the above concern, document the following information and contact one of the engineers listed below: Is there any aftermarket electrical equipment installed on the vehicle? Ask the customer about any aftermarket electrical devices that may have been recently connected to the vehicle. Ask the customer about any high beam use or use of the headlamps in manual mode. Ask the customer about the recent use of the remote start feature

10184134

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10178367

This Preliminary Information communication provides information and definitionsto the technician about vehicles that...

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have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians arereferred toTorque Converter Diagnosis in SI.

10175850

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S.

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Dealers Only).

10172883

This SKU is a Power Window Regulator and Motor Assembly.

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The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

10172784

This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a...

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guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10172325

This Preliminary Information communication provides information to the technician about vehicles that may have a service...

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engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.

10172293

This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for...

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customer concerns related to wheel alignment.

10171896

This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin...

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has been sheared away to correct a crank/No Start condition.

10171878

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...

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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10171311

This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...

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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

10171265

This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle...

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with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.

10171259

This Preliminary Information communication provides information to the technician on the steps need to diagnose and...

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repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

10168959

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

10168218

This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or...

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No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.

10168215

This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while...

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driving.

10168205

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10168175

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or...

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transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

10167479

N182202780 01 - Special Coverage.

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Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervalscould contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs,the hydraulic brake system remains functional but may require additionalpedal force. Please be aware that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards forbrake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.

10165914

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.

10165904

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10165899

This Preliminary information communicates to the dealer technician that if they are unable to perform the solenoid...

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characterizationusing the transmission unit number (TUN) off a replacement 8L90 RPO M5U automatic transmission to refer to the TUNslisted in this PI. If the TUN off the replacement transmission is listed they should refer to bulletin 18-NA-355 and perform a transmission fluid exchange due to possible fluid contamination. The dealer technician is to call technicalassistance after the fluid exchange to get the TUN unlocked so they will then be able tocomplete solenoid valve characterization procedure.

10165896

This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...

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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

10164789

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.

10163908

This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump...

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replaced and is still within warranty.

10163854

N182198000 - Special Coverage Adjustment - Certain vehicles, equipped with a 5.3L or 6.2L engine, may have a condition...

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which affects fuel injector function. Under certain circumstances one or more of the vehicle?s fuel injectors may deliver an improper amount of fuel to the engine. If this occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, the engine may idle or run rough, and the vehicle may stall. A diagnostic trouble code related to the fuel injector may be set. This special coverage only applies to vehicles in these states: California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington. Dealers are to replace the fuel injectors as necessary. The repairs will be made at no charge to the customer.

10163268

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10163266

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...

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the Tech 2 or GDS 2.

10162143

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

10162136

This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and...

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P018B diagnostic trouble codes. The following steps may help to determine if this is caused by a fuel pressure sensor not reading the low end of the pressure range. Technician is to make sure the engine is cold and install the Multiple Diagnostic Interface along with Global Diagnostic System 2. Navigate to fuel system depressurize and at engine idle depressurize the fuel system. The fuel pressure sensor value should drop to 0 and the engine will stall. If a sensor is causing this concern the suspected sensor will not drop to 0 the engine will stall however the sensor will still read 30 to 40 pounds per square inch.

10162124

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10162108

This Preliminary Information communication provides information to the technician about vehicles that are equipped with...

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6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

10162106

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal...

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test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

10161047

This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a...

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Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for the cause of the rough running engine and or the P0300. For the Service Engine Soon light or traction control lamp concern check the X2 connector of the under hood fuse block for poor pin retention.

10161046

This Preliminary Information communication provides information to the technician that General Motors Technical...

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Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

10161005

This Preliminary Information communication provides information to the technician about vehicles that have either the...

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truck or the snowplow's headlights are flickering or inoperative. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician will need to contact the snowplow manufacturer for additional information on their headlight changeover system. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits. Technician can find this information at http://www.gmupfitter.com/, under the "Technical Bulletin" Tab and then "Show all bulletins."

10160989

This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

10160988

This Preliminary information communicatesCheck Engine Light on and vehicle runs rough.

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This condidtion will occur within the first 5 minutes after the vehicle is started.his condition may be caused by a software anomaly that allows all four DTC's P0132, P0137, P0152, P0157 to set. All 4 DTCs must be in history for this PI to apply.

10160690

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

10160689

This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...

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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

10160687

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

10160659

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find Diagnostic Trouble Code P2537 and/or P129Dset. Technician will need to Use a voltmeter and check circuit 5985 at the Engine Control Module and Transmission Control Module. If no or low voltage is found, use the wiring diagram in Service Information and perform normal circuit diagnosis.

10160648

This Preliminary Information communication provides information to the technician about vehicles that may have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.

10160647

This Preliminary Information communication provides information to the technician about vehicles that may have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.

10160640

This Preliminary Information communication provides information to the technician about vehicles that may have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.

10160637

This Preliminary Information communication provides information to the technician about a customer?s request to remove...

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or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.

10160633

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10159628

This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to...

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eliminate coolant smell and/or a slight leak at the radiator.

10157042

This Preliminary Information communication provides information to the technician about vehicles that will have an...

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intermittent pop noise from the speakers followed by a reset of the radio and clock. Technician will need to check for Diagnostic Trouble Codes and also check the battery for proper cable connections. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10157041

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...

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Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

10157037

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production...

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Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

10157033

This Preliminary Information communication provides information to the technician of additional information when...

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diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.

10157023

This Preliminary Information communication advises the technician that there have been some reports that the current...

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engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.

10156913

This Preliminary Information communication provides information to the technician about vehicle that may have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Technician will need to follow published diagnostics for Diagnostic Trouble Codes U0074 would take priority over U18A2 if both set before addressing DTC P2635.

10156912

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.

10155089

This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while...

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driving.

10155068

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by...

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General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

10155065

This engineering informational bulletin is requesting information to check the shutters through the grille opening of the vehicle.

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If snow and/or ice is present on the active grille air shutters, take pictures and submit through the Field Reporting Process.

10155058

This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to...

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eliminate coolant smell and/or a slight leak at the radiator.

10154605

This Preliminary Information communication provides information to the technician about vehicles that have had multiple...

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repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

10154599

This Preliminary Information communication provides information to the technician about the Upfitters questions about...

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installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.

10154583

This Preliminary Information communication provides information to the technician about fluid leaking from the brake...

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caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.

10154581

This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise.

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Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.

10154577

This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being...

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overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.

10154566

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154553

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production...

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Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner's Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

10154316

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part...

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restriction that has ended for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower.

10154312

This Preliminary Information communication provides information to the technician that a whine noise heard from the...

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automatic transmission fluid pan hear with thethe key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.

10154306

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...

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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

10154301

This Preliminary Information communication provides information to the technician that a customer may request the...

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factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

10154299

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...

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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

10154290

This Preliminary Information communication provides information to the technician about the text messaging feature on...

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some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

10154280

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

10154276

This Preliminary information communicatesP0016 setting after internal engire repair.

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The engine Base timing is not being set correctly. The information in this PI will be helpful in setting the timing in the vehicle.

10154264

This Preliminary Information communication provides information to the technician about vehicles that may have a service...

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engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.

10154263

This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...

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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

10151879

This Preliminary Information communication advises the technician that there have been some reports that the current...

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engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.

10151864

This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a...

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Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for the cause of the rough running engine and or the P0300. For the Service Engine Soon light or traction control lamp concern check the X2 connector of the under hood fuse block for poor pin retention.

10151849

This Preliminary Information communication provides information to the technician of additional information when...

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diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.

10151817

This Preliminary information communicates to the dealer an issue where the vehicle's service engine soon light may...

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illuminate due to trouble codesP0601-P0604, P0606, P062B, P062F, P0630, P16F3, or P262B . The dealer is to inspect the engine control module's electrical connections and for proper powers and grounds. Dealer instructed to replace the Engine Control Module, if no other issues found.

10149051

This Preliminary Information communication provides information to the technician about vehicles that may have a Service...

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Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing ?C? clip on the wire end for the ignition coil. If the clip is missing replace the wire.

10147382

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

10147377

This Preliminary Information communication provides information to the technician on installing Regular Production...

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Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."

10147349

This Preliminary Information communication provides information to the technician about vehicle that will have no XM audio or no signal.

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Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10147335

18236 - Special Coverage - On some vehicles, equipped with the LML (DURAMAX 6.6L V8 TURBO Diesel) engine, the exhaust...

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turbocharger outlet pipe may have a bad weld. Smoke may be noticed from under the hood at a stop or while driving. The customer may also smell exhaust gas. Dealers are to replace the exhaust turbocharger outlet pipe. The repairs will be made at no charge to the customer.

10145501

This Preliminary information communicatesSES lamp, setting DTC P0333 when shifting the Transmissionfrom park.DTC P0333...

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cansetdue to voltage from the Transmission park/neutral signal 1circuit bleeding into the knock sensor system circuits.If SI does not isolate the concern inspect the K20 ECM connector X2 looking for debris, connectorand or terminal concerns.

10145479

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have issues were the customer will need increased effort to depress the brake pedal. Technician may find fluid in the brake booster and/or the booster vacuum line. Technician will need to replace Vacuum Pump, Brake Booster, Master Cylinder, Vacuum Pump Belt and the Vacuum Line between the booster and the pump.

10145468

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part...

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restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance

10143784

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part...

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restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance

10143767

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...

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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

10143459

This Preliminary Information communication provides information to the technician about vehicles that have the oil...

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pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (LV3), 5.3L (L83), 6.2L (L86) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.

10143439

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

10143438

This Preliminary information communicates.

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A vehicle may have a concern ofDTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.

10143424

This Preliminary information communicates.

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A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.

10141365

This Preliminary information communicates A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause: Coolant getting into the cylinders, and provides direction for the repair.

10141364

This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward.

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This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.

10139188

This engineering informational bulletin ends the need for information from the field on vehicles that have the condition...

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of Malfunction Indicator Lamp Illuminated with DTCs P0335, P0340, or P0365 Set.

10139184

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the...

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customers concern of engine misfire, ticking noise and/or MIL on.

10139167

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by...

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General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

10139088

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10138148

This informational bulletin provides technicians with information on identifying non-GM ECM Calibration use and Power-Up...

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hardware detection in Duramax Diesel Engines using GDS 2.

10138093

This engineering information is ending the need for information from the field on vehicles that have the condition of...

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Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.

10138013

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of...

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a MIL or a engine misfire due to a loose spark plug wire.

10138009

This engineering information bulletin ends the need for information from the field on vehicles that have the condition...

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of the Air bag light illuminated and SIR codes set within the SIR module.

10138006

This engineering information bulletin is ending the need for information on vehicles with the condition of Vehicle Crank...

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with No Start or Stalling with DTC P0011 and/or P00C6 Set.

10137890

This informational bulletin provides information to the technician on what parts of an engine or transmission will...

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require the PQC to be notified.

10137769

39370 ? Service Update Bulletin.

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On vehicles equipped with an 8-speed automatic transmission, the C-1-3-5-6-7 piston assembly internal to the transmission may be out of specification resulting in potential shift quality and long term durability issues. Dealers are to replace the transmission.

10137760

41710 - Service Update Bulletin.

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These vehicles may have loose transmission to engine fasteners. Improper alignment of the engine and transmission could potentially result in flex plate breakage. The customer may experience vibration and/or noise. Dealers are to to align the transmission to the engine.

10137755

16999 - Customer Satisfaction Program (Stop Delivery Order).

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The bolts connecting the transmission to the engine may not be tightened to specification on these vehicles (subsequently converted to Service Update Bulletin 41710).

10137750

This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle.

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If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.

10137747

This Preliminary Information communication provides information to the technician that when scanning a vehicle for...

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Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

10137731

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

10137723

This Preliminary Information communication provides information to the technician about vehicle that may have a Service...

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Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Technician will need to follow published diagnostics for Diagnostic Trouble Codes U0074 would take priority over U18A2 if both set before addressing DTC P2635.

10137707

This Preliminary Information communication provides information to the technician on the steps need to diagnose and...

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repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.

10137704

This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

10137701

This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise.

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Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.

10137697

This Preliminary Information communication provides information to the technician that when scanning a vehicle for...

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Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

10137530

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part...

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restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance

10137521

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find Diagnostic Trouble Code P2537 and/or P129Dset. Technician will need to Use a voltmeter and check circuit 5985 at the Engine Control Module and Transmission Control Module. If no or low voltage is found, use the wiring diagram in Service Information and perform normal circuit diagnosis.

10137350

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of...

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Both Front Low Beam, High Beam, Day Time Running Lamps (DRL) and Turn Signals Inoperative.

10137209

This Preliminary Information communication provides information to the technician about vehicles that have the oil...

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pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (L83), 5.3L (L86), 6.2L (LV3) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.

10137203

This Preliminary Information communication provides information to the technician about vehicles that have extended or...

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long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.

10137197

This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

10137188

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

10137167

This Preliminary Information communication provides information to the technician that a customer may request the...

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factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

10135433

44120 - Customer Satisfaction Program - Certain vehicles, equipped with an 8-speed automatic transmission, may have a...

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condition in which the 2-3-4-6-8 Clutch Piston is out of specification. Parts as installed exhibited a crack condition as cast after machining. As a result the vehicle could exhibit 1-2 upshift slipping or a flaring condition.

10130553

44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third...

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party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

10130547

28770 - SUB A ?Service 4WD? message may be displayed on the Driver Information Center and DTC C0398 may be set.

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Concurrently, the vehicle is permanently locked in 4HI and cannot be shifted shift out of it while the code is present. If the code is cleared, this scenario may repeat if the transfer case is in ?Auto? mode and driven for approx. 2 or more hours. Customers will likely notice that the steering wheel is harder to turn, the engine will feel like it has lost power and the tires may squeal when turning in a parking lot. Dealers are to reprogram the transfer case.

10129868

This Preliminary information communicatesP0016 setting after internal engire repair.

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The engine Base timing is not being set correctly. The information in this PI will be helpful in setting the timing in the vehicle.

10129857

This Preliminary Information communication provides information to the technician about a no start or another concern...

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after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

10129101

This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...

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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

10129093

This Preliminary Information communication provides information to the technician about vehicles that have a Service...

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Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

10129091

This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

10129077

This Preliminary Information communication provides information to the technician about vehicles that have either the...

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truck or the snowplow's headlights are flickering or inoperative. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician will need to contact the snowplow manufacturer for additional information on their headlight changeover system. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits. Technician can find this information at http://www.gmupfitter.com/, under the "Technical Bulletin" Tab and then "Show all bulletins."

10129075

This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift...

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1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.

10129067

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.

10129065

This Preliminary Information communication provides information to the technician about vehicles with the Service Engine...

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Soon Malfunction Indicator Lamp on. Technician should follow published Service Information diagnostics that will lead to an oil pump replacement. Technician should replace the oil pump. If debris is found, the main and rod bearings should be inspected before engine replacement is considered.

10129064

This Preliminary Information communication provides information to the technician about vehicles that the blower motor...

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may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.

10129061

This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle...

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with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.

10129050

This Preliminary Information communication provides information to the technician about vehicles that the engine may run...

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hot with the snow plow installed. Do not exceed 64 kilometers per hour / 40 miles per hour with a snow plow mounted to the vehicle even if equipped with VYU. The vehicle could overheat and be damaged.

10127175

This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up.

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Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence. If coolant is found in the cylinder do not replace the cylinder head because that will not repair this concern. Dealer will need to contact General Motors Product Quality Center for engine replacement.

10126975

This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode,...

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and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.

10126974

This Preliminary Information communication provides information to the technician about vehicles that the radio will not...

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retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

10126956

This Preliminary information communicates A vehicle may have a concern of DTCP050D setting along with a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.

10126950

This Preliminary Information communication provides information to the technician about the Upfitters questions about...

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installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.

10126921

This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

10126395

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...

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engine oil consumption.

10126349

This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations...

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for customer concerns related to wheel alignment.

10126346

This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine...

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breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.

10126343

This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged,...

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disassembled or improperly packaged turbochargers returned to Warranty Part Center.

10125137

This Preliminary Information communication provides information to the technician on the step to diagnose and repair the...

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vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.

10125136

This Preliminary Information communication provides information to the technician about vehicles that the navigation...

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system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10125128

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument...

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Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

10125113

This Preliminary Information communication provides information to the technician about vehicles that are equipped with...

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6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

10125098

This Preliminary Information communication provides information to the technician on the steps need to diagnose and...

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repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

10123293

This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

10123251

This Preliminary Information communication provides information to the technician on installing Regular Production...

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Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."

10123219

This Preliminary Information communication provides information to the technician with the steps on diagnosing and...

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repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages “ Brake Pedal Override Feature “, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.

10119001

16016 - Service Update.

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The connector position assurance (CPA) on the brake apply sensor (BAS) electrical connector may not be engaged, or the connector may not be fully seated. Dealers are to ensure that brake apply sensor connector and CPA are seated and engaged. Additionally, verify that the adjustable pedal motor control connector (if equipped) and accelerator pedal position sensor harness connectors are fully seated.

10118282

This Preliminary Information communication provides information to the technician about vehicle that will have no XM audio or no signal.

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Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

10118273

This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being...

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overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.

10118269

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

10118262

This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up.

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White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

10115143

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10114680

This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number...

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12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.

10114095

This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...

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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

10114088

This Preliminary Information communication provides information to the technician about the text messaging feature on...

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some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

10114085

This Preliminary Information communication provides information to the technician on the steps need to diagnose and...

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repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.

10114070

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find Diagnostic Trouble Code P2537 and/or P129Dset. Technician will need to Use a voltmeter and check circuit 5985 at the Engine Control Module and Transmission Control Module. If no or low voltage is found, use the wiring diagram in Service Information and perform normal circuit diagnosis.

10114069

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production...

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Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

10113859

This Preliminary Information communication provides information to the technician about vehicles that have extended or...

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long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.

10113457

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

10113397

This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections...

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can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

10113390

Dessicated Air Bag Inflator Study - Used Vehicle Inventory Only.

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The 2016 model year Chevrolet Cruze Limited has been added to this engineering study. The attached instruction sheet has been updated accordingly. Please discard previous instructions. The list of eligible vehicles also attached to this message contains 2016 Chevrolet Cruze Limited vehicles that have been identified as currently being in used vehicle inventory. The list has also been updated for the other involved vehicles. Since used vehicle inventory can change daily, all participating dealers should check their used vehicle inventory frequently for applicable candidates and proceed accordingly. Please ensure that all used air bag inflators are returned as soon as possible to GM for analysis.

10113383

44180 02 - Customer Satisfaction.

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Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

10100806

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE VALVE LIFTER OIL MANIFOLD AND THE LIFTERS TO CORRECT THE...

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CUSTOMERS CONCERN OF ENGINE MISFIRE, TICK NOISE AND MIL ON.

10100805

THIS ENGINEERING INFORMATIONAL BULLETIN IS REQUESTING INFORMATION FROM THE FIELD WITH THE CONDITONS OF A RATTLE NOISE...

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ORIGINATING FROM THE SECOND ROW SEAT.

10100442

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE...

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ONSTAR WIRELESS FIDELITY INOPERATIVE. TECHNICIAN WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH A SCAN TOOL CONNECT TO THE VEHICLE FOR FURTHER ASSISTANCE.

10100046

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND...

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REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES BRAKE PEDAL OVERRIDE FEATURE , TRANSMISSION BUSY OR FREQUENT SHIFTING UP OR DOWN, AND DIAGNOSTIC TROUBLE CODES P057B, P057C, AND/OR P057D MAY OR MAY NOT BE SET. TECHNICIAN WILL USE THIS PRELIMINARY INFORMATION TO FIND THE BRAKE PEDAL POSITION DATA PARAMETERS IN THE SCAN TOOL, AND ALSO TO PROVIDE SOME ADDITIONAL DIAGNOSTIC HELP. THESE ISSUES MAY BE CAUSED BY AN INCORRECT BRAKE PEDAL POSITION SENSOR INPUT TO THE ENGINE CONTROL MODULE. TECHNICIAN WILL VERIFY WITH THE SCAN TOOL IF THE ENGINE CONTROL MODULE HAS THE CORRECT PARAMETERS FOR THE BRAKE PEDAL POSITION SENSOR. IF AN ENGINE CONTROL MODULE BRAKE PEDAL POSITION SENSOR RELEARN IS PERFORMED, THE TRUCK MAY BE TEMPORARILY REPAIRED UNTIL THE INTERMITTENT WIRING ISSUE BETWEEN THE ENGINE CONTROL MODULE AND BRAKE PEDAL POSITION SENSOR OCCURS AGAIN. ON 2014 AND NEWER TRUCKS INSPECT AND REPAIR ANY DAMAGE TO X115 AND X119. ON THE 2014 AND PREVIOUS TRUCKS INSPECT AND REPAIR ANY DAMAGE TO X205.

10099961

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE A SERVICE...

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ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P2635, U0074 AND OR U18A2. TECHNICIAN WILL NEED TO FOLLOW PUBLISHED DIAGNOSTICS FOR DIAGNOSTIC TROUBLE CODES U0074 WOULD TAKE PRIORITY OVER U18A2 IF BOTH SET BEFORE ADDRESSING DTC P2635.

Other

127 bulletins
11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11023343

This PI advises dealers to inspect for a missing pump gasket if the vehicle exhibits no movement following a VB...

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replacement

11023091

New Vehicle Monitoring Programs Section in IVH

11022084

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11021308

This Preliminary Information communication provides information to the technician about vehicles that may have a bump...

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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic

11019693

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11019074

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019073

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11019072

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini...

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50 terminal test probe, replacement terminals, and terminated leads.

11017263

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11016942

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling...

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system and replace the parts that may be contaminated due to oil in system.

11013352

This informational bulletin provides explanation of a normal condition of a loose fitting trailer hitch receiver in the...

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gooseneck hitch ball.

11011704

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

11011444

This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM...

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technical assistance case using the dealer case management tool.

11011329

This Preliminary information communicates a restricted part due to stock limitation.

11011119

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

11010546

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

11009170

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

11008986

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

11007782

This Preliminary information communicates a restricted part due to stock limitation.

11006274

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.

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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10251710

This Preliminary information communicates a restricted part due to stock limitation.

10250245

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full...

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size pickups and how to correct and repair.

10250048

Clunking Noise from Front of Vehicle During Turns and/or Bumps

10250047

Clunking Noise from Front of Vehicle During Turns and/or Bumps

10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10248430

Emergency Vehicle Reduced Power

10248427

Soft Park Pawl

10248260

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full...

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size pickups and how to correct and repair.

10247778

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when...

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working on a LIN bus.

10246963

Changing Turn-By-Turn Voice Response To Metric Or English Units

10246535

Clunking Noise from Front of Vehicle During Turns and/or Bumps

10246534

Clunking Noise from Front of Vehicle During Turns and/or Bumps

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10243749

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10243746

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10240185

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10235756

This informational bulletin provides explanation of a normal condition of a loose-fitting ball receiver in the...

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gooseneck.

10230695

This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...

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offered through GM.

10230608

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10227398

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10222824

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10222781

This informational bulletin explains how to identify possible DEF contamination.

10217764

This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes...

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U**** Byte 71 DTC.

10215770

Information.

10214858

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10213258

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the...

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gooseneck.

10213032

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10213022

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10212616

This informational bulletin explains how to identify possible DEF contamination.

10210543

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10210319

This Preliminary information communicatesinformation on how dealers can contact the supplier for Associated Accessories...

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offered through GM.

10210194

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10209136

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10201117

Clunking Noise from Front of Vehicle During Turns and/or Bumps

10201101

Information on Mounting Points for Pickup Box Accessories

10201099

IPC Odometer Programming Method Quick Reference Guide

10190505

Information on Mounting Points for Pickup Box Accessories

10190338

Essential Tools that Include Consumable Parts (U.S.

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Only)

10190337

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...

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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

10190320

IPC Odometer Programming Method Quick Reference Guide

10190318

All or Some Options May Be Missing from Driver Information Center (DIC) Info Pages Menu Due to Them Not Being Selected ...

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Condition Some customers may comment that with the Info option selected from the main menu (1), the Info Pages are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the active info pages menu. Correction If this concern is encountered, determine if all/any of the selections in the active info pages menu are not selected. To do this, follow the steps listed below.

10183176

This informational bulletin explains how to identify possible DEF contamination.

10181693

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

10175852

This informational bulletin provides information on interior cleaning products and what is offered to clean the...

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interiors of GM vehicles.

10172296

This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.

10169355

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10168212

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10168210

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10168207

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...

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Only).

10168204

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10168197

This informational bulletin explains how to identify possible DEF contamination.

10167461

This Preliminary Information communication provides information to the technician about vehicles that have a detent /...

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click with a feel of increased resistance when the accelerator pedal is about of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.

10163886

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the...

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gooseneck.

10163272

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10163252

This technical bulletin provides a procedure to change the diff fluid if found the cause of the customers concern.

10161907

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10160662

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.

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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

10160125

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended,...

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causing the parking pawl to engage while driving.

10160120

This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or...

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click type noise while driving.

10158861

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10156933

This Preliminary Information communication advises the technician that the Product Quality Center part restriction has...

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endedfor the 8L45 and 8L90 park actuator rod.

10155073

This informational bulletin provides the dealer with information on what to do when requesting a new key code for the...

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customer.

10155057

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full...

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size pickups and how to correct and repair.

10155055

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10155036

This technical bulletin provides repair information to correct a customer concern of hearing a pickup box ornamentation...

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bar (Sports Bar) wind noise or rattle.

10155014

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10155003

This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or...

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click type noise while driving.

10154630

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10154628

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S.

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Technical Assistance (TAC).

10154625

This informational bulletin provides information on comebacks prevention information and using customer concern...

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verification sheets (CCVS).

10154617

This Preliminary information communicates a repair procedure for a squeak/squawk typenoise coming from the lower...

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column/drivers footwellarea when turning. It explains how to properly lubricate the column shaft boot where the shaft interacts with the bootwhere it passes through the boot.

10154318

This Preliminary information communicatesOperational Tips/Support For GM Accessory Three Camera Trailering System...

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Package By EchoMaster.

10154310

This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV.

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If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

10151877

This Preliminary Information communication provides information to the technician about vehicles that have water or dust...

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from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10151842

This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers...

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memory position.

10151839

This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing...

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Hardman Double Bubble Epoxy part number 04001.

10147392

This Preliminary Information communication provides information to the technician about vehicles that have a detent /...

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click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.

10143434

This Preliminary information communicates a repair procedure for a squeak/squawk type noise coming from the lower...

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column/drivers foot well area when turning. It explains how to properly lubricate the column shaft boot where the shaft interacts with the boot where it passes through the boot.

10139181

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the...

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part numbers for the labels.

10139141

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or...

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pixelated

10139122

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the...

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gooseneck.

10139118

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed...

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to complete some repairs.

10138089

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on SUVs...

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and how to correct and repair.

10138086

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered...

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normal operations.

10138015

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information...

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and repair procedures.

10137939

This preliminary informational bulletin provides information on the introduction of the Advanced Diagnostics - Proactive...

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Alerts available on many models.

10137202

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate.

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Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

10129880

This Preliminary information communicatesOperational Tips/Support For GM Accessory Three Camera Trailering System...

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Package By EchoMaster.

10129102

This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative.

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Technician will need to toggle through all languages then back to the desired language.

10129071

This Preliminary Information communication provides information to the technician about vehicles that have a coolant...

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loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.

10126973

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity.

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Technician should check the Regular Production Option Code list for (VV4).

10126401

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to...

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contact PQC prior to replacing an assembly (U.S. and Canada only).

10126113

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key...

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Fob or OnStar Mobile Application and where to locate the information for future use.

10125130

This Preliminary Information communication provides information to the technician about vehicles that have water or dust...

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from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10125109

This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers...

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memory position.

10123284

This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing...

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Hardman Double Bubble Epoxy part number 04001.

10123270

This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction...

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for the 8L45 and 8L90 park actuator rod. The dealer technician is advised to call the GM Product Quality Center for further assistance.

10123250

This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV.

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If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

10118546

This informational bulletin provides information on a new U.S.

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dealer special tool loan program.

10118267

This Preliminary Information communication provides information to the technician about vehicles that have a coolant...

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loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.

10116912

This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to...

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properly disable the SIR system for repairs at or near

10116896

This informational bulletin provides information on the proper ways to repair spray in bed liners and general...

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information on the procedures around the spray in bed liners

10114474

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10114089

This Preliminary Information communication provides information to the technician about vehicles that have a detent /...

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click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.

10113393

This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV.

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If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

Pre-Delivery & Maintenance

121 bulletins
11020254

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may...

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not pass California smog inspection or smog inspection in other states.

11017839

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11017244

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11017207

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11015567

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

11015387

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

11014563

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11014230

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11014171

This service bulletin provides information on proper use of floor mats.

11012930

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11012690

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

11011709

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11010576

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

11010495

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11010491

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

11010488

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

11009039

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

11009037

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

11008956

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

11008898

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

11007718

This service bulletin explains how to identify possible DEF system contamination.

11006682

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

11006644

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

11006278

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

11005311

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

11004624

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11004558

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11001971

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer...

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repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

11001328

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...

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Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

11001325

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

11000602

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

11000575

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

11000163

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles...

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before being sold (prepping) to the customer.

11000162

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

11000160

This service bulletin provides information on proper use of floor mats.

11000119

This service bulletin provides technicians with information to help identify the differences between what is considered...

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a fluid leak, and what is considered fluid seepage.

10252126

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10251889

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10251888

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance...

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programs.

10251708

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10251635

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be...

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shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10251513

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10249535

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10245395

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...

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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

10245201

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10244315

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10244200

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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and Canada Dealers Only).

10244174

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10243717

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10242842

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242243

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing...

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Vehicle from Canada to the United States.

10242207

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10242206

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

10241415

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10239658

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10239102

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10238190

This service bulletin describes the U.S.

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Dealer Special Tool Loan Program process.

10237960

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical...

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Assistance Center (TAC).

10237841

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10235798

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10235713

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10235397

This service bulletin explains how to identify possible DEF system contamination.

10234621

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10234620

This service bulletin provides information on proper use of floor mats.

10234147

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

10234144

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10234105

This service bulletin explains how to identify possible DEF system contamination.

10232469

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

10232288

This warranty administration bulletin provides policy information, proper labor operation selection and causal part...

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identification for warranty transactions (U.S. Only).

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10232275

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal...

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operation.

10232143

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S.

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Only).

10231302

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S.

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Dealers Only).

10228907

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...

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Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

10227229

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling,...

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Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

10224831

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center...

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(WPC) Parts Return Program.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10222841

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399,...

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E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

10222839

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S.

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and Canada.

10222796

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10222776

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for...

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causing multiple customer concerns that do not have other diagnostic methods to identify them.

10222733

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

10222649

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10219284

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10219278

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S.

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Only).

10217048

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to...

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submit a Pre-Repair Authorization (PRA).

10217043

This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S.

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Only).

10215655

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

10215628

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10215626

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats...

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warped or misshapen.

10214869

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10213036

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before being sold (prepping) to the customer.

10212633

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S.

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Dealers Only).

10212625

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10210841

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10209977

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part...

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replacements.

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10208053

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10178370

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the...

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information found in the service manual.

10175854

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before sold (prepping) to the customer.

10174818

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10172773

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

10171875

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles...

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that may not pass California smog inspection or smog inspection in other states.

10168188

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a...

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Pre-Repair Authorization (PRA) (US dealers only).

10161929

This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle...

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services and maintenance on vehicles originating/sold in Canada.

10157009

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10155071

This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.

10155070

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...

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vehicles before sold (prepping) to the customer.

10155010

This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).

10154627

This warranty administration bulletin provides policy information on required operating procedures.

10145500

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted...

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Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

10139187

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10139186

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

10138060

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

10126355

This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted...

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to GM for payment.

Electrical

119 bulletins
11026022

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

11024446

This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify

11024324

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11023365

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11021792

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

11017595

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use...

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for certain repairs, such as Wiring Harness Repairs.

11017243

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

11013239

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11012929

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11012678

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11012027

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

11011896

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11011805

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

11010545

This service bulletin provides information on key code security rules and information on GM keycode look-up applications...

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(U.S).

11010421

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

11008893

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

11007687

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance...

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that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

11007196

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

11000361

This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange...

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procedure.

10253527

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10252774

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10250564

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

10250348

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission...

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information.

10249298

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10249294

This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when...

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repairing wiring harnesses.

10249013

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10248725

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10248438

Harness Trapped Under MBEC

10247192

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10239629

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

10237659

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10235398

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and...

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warranty replacements.

10232137

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

10231646

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10231321

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10230605

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

10225726

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

10225615

This service bulletin provides information on Module Harvesting.

10219266

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a...

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condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

10211769

This Preliminary Information communication provides information to the technician with the correct way to remove the...

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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

10211765

This Preliminary Information communication provides information to the technician with the correct way to remove the...

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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

10209138

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground...

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at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

10209097

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical...

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connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

10208039

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10200150

This service bulletin provides information on High Voltage Battery Module Replacement.

10190387

Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some...

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technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM

10190342

Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle.

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The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.

10190339

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct...

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battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

10190331

Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation,...

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Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: Hesitation Surging Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs P2635 and/or P018B may set. The Technician may find one or more of the following DTCs set: P2635 P018B Cause This condition may be caused by a vapor buildup in fuel feed line. Correction If the conditions stated above are met, replace the fuel pump module with an updated version

10190323

Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle.

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The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.

10190321

Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple...

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keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

10187183

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10185732

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10176619

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...

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the vent and route down the fuel feed line and secure with zip ties.

10171899

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to...

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the vent and route down the fuel feed line and secure with zip ties.

10171416

Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a...

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power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.

10169345

This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be...

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Set After Battery Disconnect.

10168208

This informational bulletin provides information on key code security and information on GM key code look up...

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applications.

10168185

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground...

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at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

10165441

N192218430 - Customer Satisfaction Program.

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During service, certain vehicles equipped with OnStar (RPO UE1), may have received an incorrect and partially programmed/configured replacement OnStar module. This condition will disable certain OnStar features, including Remote Access (remote start, door lock/unlock, etc.), Connected Access (vehicle diagnostics, dealer maintenance notification, etc.), and Unlimited Access (Turn-by-Turn Navigation). The OnStar Safety & Security Plan (Automatic Crash Response and Stolen Vehicle Assistance) is functional. Dealers are to replace the OnStar module, program, confirm and register the new module correctly by pushing the blue button for confirmation with an OnStar advisor.

10163263

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...

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when replacing a module.

10160646

This Preliminary Information communication provides information to the technician about vehicles that have "Service 4...

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Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.

10159613

This informational bulletin provides information for programming the low speed LAN module due to the mirrors memory...

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position reverse tilt position is inoperative.

10156950

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has...

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endedthepart restriction for the A15, Starter Generator (MGU). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance.

10156926

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10155072

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC)...

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and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.

10155013

This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage...

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detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

10154629

This warranty admin bulletin explains to the technician additional information may be needed when submitting...

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transactions when doing wiring repairs.

10154626

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty...

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replacements.

10154606

This Preliminary Information communication provides information to the technician about the Media Oriented Systems...

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Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

10154604

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10154298

This Preliminary Information communication provides information to the technician with the correct way to remove the...

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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

10149053

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.

10147374

This Preliminary Information communication provides information to the technician about vehicles that may have a radio...

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backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.

10147362

This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the...

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connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.

10144462

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10144458

This Preliminary Information communication provides information to the technician about vehicles that have a...

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“Service 4WD Message” displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.

10143777

This Preliminary information communicates a diagnostic tip for an issues with the heated and/or vented seats turning off...

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and setting DTCU1524 because of a loss of voltage to the Seat Heating Control Module.

10143456

This Preliminary Information communication provides information to the technician the steps to diagnose and repair the...

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concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.

10141372

This Preliminary Information communication provides information to the technician about vehicles that may have a...

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diagnostic trouble code U0159 set in the instrument panel cluster and/or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

10141362

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part...

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restriction for the Generator Control Module (GCM). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance

10139131

This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna...

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malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.

10139117

This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of...

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Loss of Steering Assist due to a software abnormality.

10139101

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the...

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front camera module.

10139085

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

10138080

This technical bulletin has a procedure to reprogram the HPCM to to correct the customers concern.

10138054

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code...

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E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

10138039

This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including...

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Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

10138024

This Technical Bulletin involves technicians clearing Lost Communication U Codes from modules due to false setting of...

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the DTC.

10138014

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...

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reprogram modules.

10137996

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the...

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front camera module.

10137762

29110 ? Customer Satisfaction Program.

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Vehicles equipped with the full size spare tire and road wheel option may have been built without a tire pressure monitoring (TPM) sensor installed in the spare tire. If the spare tire was to be used and the TPM system is programmed to coordinate with the wheels in use, a tire pressure monitor system error would be displayed due to the lack of a sensor in the spare tire. Dealers are to install a TPM sensor in the spare tire.

10137522

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part...

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restriction for theGenerator Control Module (GCM). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance

10137207

This Preliminary Information communication provides information to the technician about vehicles that may have a...

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diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

10129877

This Preliminary Information communication provides information to the technician with the correct way to remove the...

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front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

10129106

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part...

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restriction for the A15, Starter Generator (MGU). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance.

10129080

This Preliminary Information communication provides information to the technician about vehicles that may have hard or...

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unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

10126990

This Preliminary Information communication provides information to the technician about vehicles that have installed an...

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aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years. For vehicle model years 2016-2017 provisions for the center high mounted stop light have been provided at connector X400 terminal 4, circuit 1054.

10126982

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10126972

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.

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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

10126955

This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled.

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There is no avalible setting or Body Control Module calibration to turn off the auto door locks.

10126375

This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers...

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and booster packs.

10126369

This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a...

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long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

10126344

This preliminary informational bulletin provides technicians with repair information on removing seized exhaust...

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temperature sensors.

10126047

29110 - Customer Satisfaction Program.

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(Customer Letter Mailing) Certain 2014-2016 model year Chevrolet Silverado and GMC Sierra model vehicles equipped with a full size spare tire and road wheel (SEO 00A) may have been built without a Tire Pressure Monitoring (TPM) sensor installed in the spare tire. If the spare tire was to be used and the TPMS programmed to coordinate with the wheels in use, a tire pressure monitor system error would be displayed due to the lack of a sensor in the spare tire. Dearler are to add a sensor to the spare tire.

10125125

This Preliminary information communicates a false setting of DTCU0121 in the FVCM due to a FVCM software anomaly.

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Code U0121 will set and be moved to history in the FVCM with each ignition cycle.

10123268

This Preliminary Information communication provides information to the technician about vehicles that may have...

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hesitation or a stalling condition while in ambient temperatures 100 degrees or higher. Technician may find Diagnostic Trouble Codes P2635 and or P018B set. The dealer is advised to replace the in tank fuel pump module assembly to correct the condition.

10123259

This Preliminary Information communication provides information to the technician about vehicles that are found to have...

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a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

10123252

This Preliminary Information communication provides information to the technician about vehicles that have an...

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intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

10123239

This Preliminary Information communication provides information to the technician about vehicles that may have...

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hesitation or a stalling condition while in ambient temperatures 100 degrees or higher. Technician may find Diagnostic Trouble Codes P2635 and or P018B set. The dealer is advised to replace the in tank fuel pump module assembly to correct the condition. Dealer directed to follow latest version of PIP5507 if the fuel pump does not correct the concern.

10123216

This Preliminary Information communication provides information to the technician the steps to diagnose and repair the...

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concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.

10123215

This Preliminary Information communication provides information to the technician about vehicles that may have a radio...

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backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.

10118545

This informational bulletin provides warranty policy information on revised wiring repair labor operations and required...

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additional information.

10116658

This Preliminary Information communication provides information to the technician about vehicles that may have a...

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diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

10113854

This Preliminary Information communication provides information to the technician about vehicles that have "Service 4...

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Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.

10113853

This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the...

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connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.

10113462

This Preliminary information communicates a customer concern ofSIR light on with any DTC set in the SDM.

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During diagnostics a technician may find water in the SDM connector and is unable to locate a leak path. Dealer is instructed to inspect X150 connector for being broken allowing water into the body harness. Dealer to repair affected connector or harness as needed.

10108619

This informational bulletins provides information to the technician about false DTCs setting or stored in the hybrid...

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powertrain control module.

Transmission

66 bulletins
11027689

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...

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ordering

11024777

This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when...

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ordering

11024485

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

11016163

This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and...

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repair of 8 Speed Transmissions

11014622

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

11014621

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

11014577

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

11014353

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

11014044

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed...

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engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

11011989

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

11011420

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

11008966

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11007771

This Preliminary information communicates diagnostic information for vehicles with transmission noise.

11007703

This Preliminary information communicates diagnostic information for vehicles with transmission noise

11006473

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities.

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The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

11005351

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11005020

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

11001773

This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if...

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found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.

11001321

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10251720

This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to...

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transmission installation.

10251715

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

10250074

Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

10248703

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...

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Start Up/Shift of the Day Under Light Throttle.

10247768

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.

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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

10246561

Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

10245200

This information bulletin advises the technician the difference between a welch cap leak and the output seal of the...

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t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.

10245194

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First...

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Start Up/Shift of the Day Under Light Throttle.

10242843

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when...

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the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

10239647

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10239103

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

10236046

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10235580

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10234619

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10234140

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10227058

This information advises the technician the difference between a welch cap leak and the output seal of the t-case or...

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transmission leaking ATF causing the customers concern.

10226384

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed...

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engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

10224297

This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare...

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after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10224285

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2...

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software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

10222832

This informational bulletin explains how the trans slip or flare can be a normal condition.

10222670

This informational bulletin advises the technician of possibly installing the incorrect 1-2-7-8-R clutch fluid passage...

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seal and which seal should be used with measurements of the seal.

10218882

This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if...

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no problem was found, to replace the tbv.

10217111

This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if...

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no problem was found, to replace the tbv.

10213700

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear...

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due to seeing grease or sealant on certain locations on the gear.

10213007

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10211684

This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts,...

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Slips, or Flares.

10211070

This technical bulletin provides a procedure to clear the codes and test the Tcase if found that the customer has tried...

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to shift the t-case from 4lo to Hi gears while driving.

10207911

This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if...

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no problem was found, to replace the tbv.

10205540

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...

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for metal.

10201122

Greese or Sealant Visible on Steering Gear - Should not be interpreted as Leak

10190533

Grease or sealant visible on steering gear - should not be interpreted as leak.

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Some customers or technicians may comment on seeing grease or sealant on certain locations of the steering gear. The illustrations below include arrows showing the areas on the steering gear that the supplier intentionally applies sealing grease. Any of these locations have the potential of showing visible grease under normal operation.

10186070

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM...

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for metal.

10178309

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed...

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engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

10168176

This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been...

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repaired for the flare and its still noticed.

10163890

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old...

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fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

10160109

This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a...

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normal characteristic.

10154317

This Preliminary Information communication provides information to the technician to refer to bulletin 16-NA-175 to aid...

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in addressing torque converter clutch shudder concerns.

10147351

This Preliminary Information communication provides information to the technician to refer to bulletin 16-NA-175 to aid...

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in addressing torque converter clutch shudder concerns.

10143757

This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic...

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transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.

10138174

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.

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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

10138053

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow...

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test.

10138033

This technical bulletin provides a procedure to reprogram the ECM to correct multiple transmission concerns.

10138032

This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing...

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each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers concern of the Service Transmission and MIL on. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

10138025

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering...

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gear due to seeing grease or sealant on certain locations on the gear.

10137182

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating.

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The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

10126041

23950 - Customer Satisfactory Program.

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These vehicles may have been assembled without certain software updates and components. The missing software and components could include, depending on the vehicle: (i) updated software for the sensing and diagnostic module (SDM), the transmission control module (TCM), and/or the body control module (BCM); (ii) left and/or right ?wishbone? frame reinforcements; and (iii) high-intensity discharge (HID) headlamps (in place of the halogen headlamps); and (iv) an owners? manual. Dealers are to perform the software updates and install the needed parts, as required.

Fuel System

56 bulletins
11017173

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for...

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analysis.

11009532

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009531

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...

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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

11007154

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...

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cause of excessive soot from the tailpipe.

11007123

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

11007095

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

11004727

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10249994

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

10249971

This Preliminary Information communication provides information to the technician about vehicles that may have a bump...

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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

10246527

Information on Ordering New Delphi Style Fuel Pump

10241502

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

10241418

This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter...

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Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10241417

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10241416

This service bulletin provides information on availability of Diesel Fuel additives.

10234139

This service bulletin provides information on availability of Diesel Fuel additives.

10233844

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...

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cause of excessive soot from the tailpipe.

10233838

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

10233833

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...

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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10231632

This Preliminary Information communication provides information to the technician about vehicles that may have a bump...

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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

10228888

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a...

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customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

10222823

This service bulletin provides information on availability of Diesel Fuel additives.

10222779

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the...

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cause of excessive soot from the tailpipe.

10222778

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

10222773

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...

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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10222766

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10222765

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

10222739

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10222736

This service bulletin provides information on availability of Diesel Fuel additives.

10213816

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable...

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diesel fuel.

10209734

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent...

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additive.

10201104

Information on Exhaust fluid range, exhaust fluid quality poor, service exhaust fluid system or service emission system...

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driver information Center Messages

10201103

Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on...

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DIC, DTC P2463 May be set

10190506

Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System...

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Driver Information Center Messages

10190381

CLEAN EXHAUST FILTER SEE OWNERS MANUAL NOW or CLEANING EXHAUST FILTER KEEP DRIVING UNTIL MESSAGE IS CLEARED Displayed on...

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DIC, DTC P2463 May Be Set

10168209

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust...

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Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

10163261

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel...

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Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

10157014

This Preliminary Information communication provides information to the technician about vehicles that may have a hard...

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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

10156992

This Preliminary Information communication provides information to the technician that some vehicle may have an “...

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Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

10154552

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...

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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.

10149058

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

10144449

This Preliminary Information communication provides information to the technician that some vehicle may have an...

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“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

10143785

This Preliminary Information communication provides information to the technician about vehicles that may have a hard...

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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

10143448

This Preliminary Information communication provides information to the technician that some vehicle may have an...

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“Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

10143447

This Preliminary Information communication provides information to the technician about vehicles that may have a hard...

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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

10139168

This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and...

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contacting the drive shaft.

10138023

This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the...

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fuel system causing the vehicle to have a hard or no start.

10137737

This Preliminary Information communication advises the technician that Diagnostic Trouble Code B127E in the Human...

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Machine Interface with Regular Production Option Code U42 or UWG will be current when playing a DVD or Blu-Ray on the Integrated Center Stack display. When the disc is ejected the Diagnostic Trouble Code will be history. If the Diagnostic Trouble Code B127E remains current after ejecting the disc follow Service Information diagnostic procedure instructions for B127E with Regular Production Option Code U42 or UWG.

10137698

This Preliminary Information communication provides information to the technician about vehicles that may have a hard...

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start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

10129873

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

10126345

This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan...

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tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant Fluid Quality Test status that will Pass, Time Out, Fail or Interrupt and other DEF messages that maybe observed.

10123285

This Preliminary Information communication provides information to the technician about vehicles that may have a bump...

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feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

10123254

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...

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that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

10116662

This Preliminary Information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern.

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Customer hears a rattle or ticking noise that is louder inside the vehicle than outside. A-This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

10113880

This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel...

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injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.

10113419

This Preliminary Information communication provides information to the technician about vehicles that have a squeak or...

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chirp type noise from the rear of the vehicle. Technician should use the latest version of PI1201. If the noise is gone replace the muffler and tail pipe assembly.

Body & Paint

47 bulletins
11027698

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...

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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

11019845

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame...

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Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

11019516

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when...

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addressing underbody component corrosion with customers.

11017016

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that...

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have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

11016944

This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...

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peeling, metal shows corrosion/rusting (U.S. and Canada Only).

11015382

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the...

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shipping film.

11014170

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

11010566

This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame...

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peeling, metal shows corrosion/rusting (U.S. and Canada Only).

11006511

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

11006282

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed...

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Aluminum Wheels.

11000158

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces,...

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Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10252745

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10252124

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10250244

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10249745

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10239124

This service bulletin provides information on Paintless Dent Repair Process.

10236041

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement...

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Guidelines.

10235561

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10232283

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal...

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characteristic.

10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10227052

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10211770

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10210441

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when...

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addressing underbody component corrosion with customers.

10201125

Information on Inside Rear view Mirror and Camera Loose

10190535

Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or...

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front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.

10169340

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax...

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coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

10163884

This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from...

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front side door glass area.

10163657

This Preliminary Information communication provides information to the technician about vehicles thatmay have Service...

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Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

10160682

This Preliminary Information communication advises the technician the steps on diagnosing the concern.

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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

10157021

This Preliminary Information communication provides information to the technician about vehicles that have raised dents...

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or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.

10154991

This technical bulletin provides a procedure to replace the side mirror cameras if found the cause of the reduced key...

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fob range.

10154601

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables.

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Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

10151874

This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops...

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in the bed.

10151830

This Preliminary Information communication provides information to the technician about vehicles that may have a whistle...

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noise in the vehicle from the driver or passenger side. Technician will need to inspect for voids in the body sealer on the left or right side A-pillar. Technician should also inspect for voids in the body sealer at the cowl seam and apply sealer as necessary.

10143789

This Preliminary Information communication provides information to the technician about vehicles that have raised dents...

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or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.

10143756

This Preliminary Information communication provides information to the technician about vehicles thatmay have Service...

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Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

10141379

This Preliminary Information communication provides information to the technician about vehicle that may have a front...

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driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.

10139135

This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from...

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front side door glass area.

10139108

This informational bulletin provides information for assisting the customer in setting the position for the memory...

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mirror and the reverse tilt

10137990

This informational bulletin provides information to dealership personnel regarding formulation of a lighter variant...

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paint being made available in order to match the paint on trucks exhibiting a lighter color due to mis-application at the plant.

10137622

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

10135429

52990 - Service Update.

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Certain vehicles may have a condition where the body seam sealer in the plenum/cowl area is short, allowing a water leak path that runs into the driver side foot well of the vehicle. Reseal plenum with Kent Automotive High Tech Seam Sealer P10200.

10126363

This technical bulletin provides repair information to correct a customer concern of hearing a squeak noise from the...

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driver or passenger front door armrest area.

10126359

This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside...

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rearview mirrors on a vehicle not originally equipped with them.

10123253

This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops...

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in the bed.

10114065

This Preliminary Information communication provides information to the technician about vehicles thatmay have Service...

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Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

10099981

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE RAISED DENTS...

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OR RIPPLE APPEARANCE IN THE SIDE OUTER PANEL OF THE CARGO BOX AROUND THE PERIMETER OF THE WHEEL HOUSE OPENING. TECHNICIAN SHOULD FIRST ACCESS THE REAR OF THE INNER WHEELHOUSE AREA THROUGH THE TAIL LAMP CAVITY AND THE FRONT OF THE WHEELHOUSE FROM UNDER THE VEHICLE, AND COAT THE INNER HEM OF THE WHEEL HOUSE TO SIDE OUTER PANEL WITH 3M RUST FIGHTER I. AFTER ALLOWING THE 3M RUST FIGHTER I TO DRY THEN APPLY SEVERAL COATS OF NOX RUST X-121B UNDERCOATING PART NUMBER 12346501.

Brakes

38 bulletins
11007936

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11007935

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and...

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strut due to fluid leak.

11007691

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

11007686

This Preliminary information communicates an issue with theHydrastar Electric Over Hydraulic trailer brake system...

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causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.

11006670

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

11000599

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

10236167

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

10233829

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10226382

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...

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to be replaced if the brake pedal moves or applies on its own at a full turn.

10222732

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive...

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disk on gasket sealing surfaces or reused parts.

10216369

This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications

10201177

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

10197309

This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications

10178359

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.

10176327

This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications

10163260

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly...

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abrasive disk on gasket sealing surfaces or reused parts.

10162149

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...

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to be replaced if the brake pedal moves or applies on its own at a full turn.

10162127

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or...

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Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

10161004

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...

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to be replaced if the brake pedal moves or applies on its own at a full turn.

10160996

This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications

10160676

This Preliminary Information communication provides information to the technician on the step needed to diagnose and...

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repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within 2.0 mm (0.079 in) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern.

10160665

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.

10157029

This preliminary information communicates a Diagnostic Tip for a Service Trailer Brake Message with DTC C111B C1112...

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C1113 C1114 advising to address any battery issues first before any in depth diagnostics are done.

10157010

This Preliminary Information communication provides information to the technician about customers that may request the...

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factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.

10145469

This Preliminary Information communication provides information to the technician about customers that may request the...

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factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.

10143433

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or...

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Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

10141367

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

10137201

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle’s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.

10135177

01516 - Customer Satisfaction Program (Stop Delivery Order).

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Certain 2016 model year Chevrolet Silverado and GMC Sierra work trucks equipped with Power Outside Rear View Mirrors (RPO DL8 or DPN) were built without mirror switches, bezels and the associated wire harness. A part release change regarding door pad construction was missed during the assembly process. To correct this condition, dealers will install a mirror switch, bezel and wire harness in each involved vehicle.

10129088

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need...

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to be replaced if the brake pedal moves or applies on its own at a full turn.

10126992

This Preliminary Information communication provides information to the technician about vehicles that have Trailer...

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connection not recognized or “Check Trailer wiring” or “Service Trailer Brake” message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the battery and Trailer Brake Power Module connector for corroded terminals and replace as necessary.

10126412

01516 - Customer Satisfaction Program (Stop Delivery Order).

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Certain 2016 model year Chevrolet Silverado and GMC Sierra work trucks equipped with Power Outside Rear View Mirrors (RPO DL8 or DPN) were built without mirror switches, bezels and the associated wire harness. A part release change regarding door pad construction was missed during the assembly process. To correct this condition, dealers will install a mirror switch, bezel and wire harness in each involved vehicle.

10126385

This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer...

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concern of seeing a white film/residue on the IP pad and/or door trim panels.

10126347

This technical bulletin provides repair information to correct a customer concern of a Service Stabilitrak message...

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displayed on the Driver Information Center (DIC). During diagnosis, a technician may find DTC C0196-5A set in the Electronic Brake Control Module (EBCM).

10118238

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

10116656

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle...

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that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

10113869

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or...

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Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

10100305

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CUSTOMERS THAT MAY REQUEST THE...

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FACTORY INTEGRATED TRAILER BRAKE CONTROLLER REGULAR PRODUCTION OPTION CODE (JL1) BE INSTALLED ON THEIR FULL-SIZE PICKUP OR SUV WHEN THE VEHICLE WAS NOT ORDERED WITH THE OPTION. DEALER SHOULD ADVISE THE CUSTOMER IT CANNOT BE ADDED TO THE VEHICLE.

Infotainment

21 bulletins
10252174

Radio Inoperative with No Communication and DTC U0184

10250067

Infotainment System Will Not Return to Media After Bluetooth Call Ends

10216054

This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions...

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equipped with IOB Radio.

10168181

This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop...

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Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.

10165905

This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar.

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Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

10160672

This Preliminary Information communication provides information to the technician about vehicles that the Navigation...

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radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

10160422

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some...

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SiriusXM Channels Due to Interference in Some Geographic Locations.

10154322

This Preliminary information communicates repair information for therear vision camera or surround vision camera image...

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being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

10145483

This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar.

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Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

10141380

This Preliminary information communicates information to have dealers contact TCSC for programming assistance with new...

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amplifier part numbers until all the new amplifier numbers are setup correctly for programming.

10139176

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not...

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function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

10139116

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack...

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for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

10138001

This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of...

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the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.

10137378

This informational bulletin provides information to the customer on the radio display "info pages" being blank and to...

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make sure to select in the "active info pages" menu.

10129881

This Preliminary information communicates repair information for therear vision camera or surround vision camera image...

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being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

10129056

This Preliminary information communicates repair information for therear vision camera or surround vision camera image...

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being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

10126993

This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar.

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Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

10126386

This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of...

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the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.

10125139

This Preliminary Information communication advises the technician that vehicles with front seat Regular Production...

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Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. This is a normal design characteristic for this seat configuration. These vehicles lack a subwoofer.

10114608

This Preliminary Information communication advises the technician of a concern where the Onstar menu is missing from the radio display.

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Pressing the white Onstar push to talk button and say hide Onstar menu will hide the menu and saying unhide menu will make the menu come back again.

10114064

This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar.

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Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

Lighting

18 bulletins
11028700

This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL...

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along with several low speed lan DTCs.

11011205

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance...

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Schedules.

11009764

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

11009088

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10250006

This Preliminary information communicates to dealers of a known issue with failed map update

10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10247552

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed...

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Accessories.

10237387

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10213252

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE)...

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Tires and PDI installed Limited Production Option (LPO) Tires.

10190229

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

10172294

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During...

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Warranty Coverage Period.

10161011

This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps...

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will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.

10155056

This informational bulletin explains normal operation of HID bulbs when driving over road irregularities.

10139179

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in...

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Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

10137526

This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps...

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will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.

10125131

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities.

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This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

10125106

This Preliminary Information communication provides information to the technician about vehicle's odometer appears...

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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

10116884

This preliminary informational bulletin is requesting information from the field of vehicles that have the condition of...

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Shake or Shudder on Light Throttle Acceleration or Steady State Cruise

Tires & Wheels

16 bulletins
11026104

This service bulletin provides information on Tire Sidewall Irregularities.

11015409

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM...

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Vehicles.

10253770

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

10248426

SDM Stud Misalignment

10248425

SDM Stud Misalignment

10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10237340

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235716

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are...

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Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

10231519

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

10231518

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate...

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ride characteristics of GM cars and trucks.

10162155

This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts...

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when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.

10139105

This informational bulletin provides information for 22" accessory wheel/tire usages.

10137199

This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts...

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when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.

10118547

This informational bulletin provides information on the temporary tire flat spotting condition.

10116914

This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and...

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balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

Suspension

14 bulletins
10190521

Clunking Noise from Front of Vehicle During Turns and/or Bumps Some customers may comment on a clunking noise...

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originating from the front of the vehicle that is more predominant during turns or traveling over bumps. This may be caused by a damaged stabilizer shaft frame bracket. There have been some cases in which the bracket is cracked, as shown. This condition has been found to be the result of insufficient welds between the bracket and frame rail. There have been some cases on older vehicles of corrosion affecting the bracket

10178382

This Preliminary Information communication provides information to the technician about vehicles that have a creak,...

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click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

10168206

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...

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noise from the metals making contact.

10163265

This technical bulletin provides a procedure for re-torque the lead springs.

10163262

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak...

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noise from the metals making contact.

10161036

This Preliminary Information communication provides information to the technician on the steps to help diagnose and...

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repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.

10157034

This Preliminary Information communication provides information to the technician about vehicles that may have an EZ...

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Lift and Lower tailgate opens too quickly. Technician will ensure nothing was added to the tailgate. If the tailgate opens within approximately 2-6 seconds, no repairs should be made. Technician should inspect the right tailgate bushing if the tailgate opens too quickly.

10157012

This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...

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vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.

10145486

This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair...

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vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.

10143430

This Preliminary Information communication provides information to the technician about vehicles that have a creak,...

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click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

10139180

This technical bulletin provides a procedure for retorque the lead springs.

10129878

This Preliminary Information communication provides information to the technician on the steps to help diagnose and...

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repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.

10123213

This Preliminary Information communication provides information to the technician about vehicles that have a creak,...

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click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

10113415

This Preliminary Information communication provides information to the technician on the steps to help diagnose and...

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repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.

HVAC & Climate

12 bulletins
11017031

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold...

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weather climates and testing those batteries.

11015938

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...

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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

11007776

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...

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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

11006290

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10252173

Radio HVAC IPC Blank Out When Operating A Snow Plow.

10215643

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

10214859

This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the...

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customers concern.

10156936

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...

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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

10139185

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or...

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cold weather climates and testing those batteries.

10129879

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information...

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Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

10112302

This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom...

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Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

10100535

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A POOR...

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HEATER-VENT-AIR CONDITIONING AIR FLOW FROM THE PASSENGER SIDE FAR RIGHT DASH VENT WHEN COMPARED TO THE OTHER DASH VENTS. TECHNICIAN WILL NEED TO REMOVE THE HEATER-VENT-AIR CONDITIONING AIR DISTRIBUTOR DUCT. TECHNICIAN CAN NOW CUT OUT THE PORTION OF THE DEFLECTOR TO INCREASE AIR FLOW.

Steering

11 bulletins
11006500

This Preliminary Information communication provides information to the technician with additional information on the...

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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

10227664

This Preliminary Information communication provides information to the technician with additional information on the...

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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

10208036

This Preliminary Information communication provides information to the technician with additional information on the...

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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

10171905

This informational bulletin explains there is another steering hose that can be used for cold weather drivers that...

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experience a steering hose leak.

10165865

This Preliminary Information communication provides information to the technician with additional information on the...

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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

10163270

This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...

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or fluid leak concern that is caused during extremely low temperatures.

10144464

This Preliminary Information communication provides information to the technician with additional information on the...

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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

10139182

This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise...

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or fluid leak concern that is caused during extremely low temperatures.

10138087

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid...

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reservoir.

10129084

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair...

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vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show “No Audio” in Audio mode. Technician will need to inspect X275 and X225 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary.

10129082

This Preliminary Information communication provides information to the technician with additional information on the...

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functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

Hybrid & EV

5 bulletins
11007721

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10233358

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

10160663

This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.

10154981

This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if...

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vehicles apply within the settings.

10114060

This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.

Air Bags & Safety

5 bulletins
11006849

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

10239755

This service bulletin provides information on availability for a seat belt extender.

10177354

Special Coverage - If a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat...

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when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the vehicle?s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to replace the pretensioner and side shield for all customers that experience a broken pretensioner cable or come to a dealership with excessive wear on the cable sleeve. The repairs will be made at no charge to the customer.

10172670

Customer Satisfaction Program - Certain vehicles that had the front passenger seat cushion frame previously replaced,...

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may not have had the adjuster stops transferred and are missing on the replacement part. The front passenger seat may be in a position beyond the occupant design travel range.Dealers are to inspect the front passenger seat tracks for the presence of both adjuster stops and install missing adjuster stops if necessary.

10143747

18127 - Special Coverage.

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In certain vehicles, if a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the vehicle?s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to replace the pretensioner and side shield for all customers that experience a broken pretensioner cable or come to a dealership with excessive wear on the cable sleeve. The repairs will be made at no charge to the customer.

Software & Calibration

5 bulletins
10242061

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10222777

This service bulletin provides technicians with updated information to help identify the differences between what is...

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considered a fluid leak, and what is considered fluid seepage.

10201118

Recovery Process from a Controller Reprogramming Interruption

10126393

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...

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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

10126350

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for...

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electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).