2002 Gmc Envoy TSBs

*TT

*TT

*TT

NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT

*TT

*TT

AND/OR EXCESSIVE ENGINE FAN NOISE. *TT

*YH

TRANSMISSION DOWNSHIFT AND/OR EXCESSIVE FAN NOISE. *YH

*SLC

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

conductive finish.

conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

location.

and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

issue.

issue.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

engine is started while diagnosing for noise from the engine or transmission.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

A/C comes on.

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.

Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.

conductive finish.

how toptier fuels should be used to reduce carbon build up.

bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

rattle that star after the engine was repaired ant the repair required the crankshaft balancer removal and replacement. When the rattle noise is duplicated without the Service Engine Soon Malfunction Indicator Lamp and Service Information diagnosis does not isolate the cause the crankshaft balancer bolt should be re-torqued per the specifications states in Service Information. When the rattle noise is duplicated with the Service Engine Soon Malfunction Indicator Lamp and Diagnostic Trouble Code P0016 or P0017 and Service Information diagnosis does not isolate the cause the crankshaft balancer bolt should be re-torqued per the specifications states in Service Information. If tightening the bolt repairs the rattle noise but the Diagnostic Trouble Code P0016 or P0017 continue to set technician should follow published Service Information diagnostics for the Diagnostic Trouble Code. If Service Information diagnostics for the Diagnostic Trouble Code do not lead to a repair for the Diagnostic Trouble Code remove the crankshaft timing sprocket and inspect the crankshaft alignment pin and the related groove of the sprocket for obvious wear. If wear is present replace the sprocket and pin and retest.

Concern.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

how toptier fuels should be used to reduce carbon build up.

on engine surfaces.

Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.

receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.

certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Engine Soon Malfunction Indicator Lamp on and a reduced engine power after cold starting their engine when the ambient temperature is approximately ? 10 Fahrenheit (-23 Celsius). Technician may find Diagnostic Trouble Codes P1516, P2101, P2119, and/or P2176. Technician may find some vehicles may have an oil leak from the front or rear crank seal, cam cover gasket, or dipstick tube as well. Technician will need to determine if the concern is the result of a frozen positive crankcase ventilation system. To determine if the concern is the result of a frozen positive crankcase ventilation system on inline 4 and 5 engines disconnect the positive crankcase ventilation vacuum pipe that is attached to the rear of cam cover and inspect the inside of it for ice, moisture, and/or sludge. Also inspect the engine oil dipstick and engine oil fill cap for moisture, sludge, and/or ice. To determine if the concern is the result of a frozen positive crankcase ventilation system on inline 6 carefully disconnect the top or the bottom of the rubber positive crankcase ventilation vacuum hose that is between the #3 and #4 intake runners and inspect for ice. Also inspect the engine oil dipstick and engine oil fill cap for moisture, sludge, and/or ice. If the positive crankcase ventilation is not determined to be frozen follow Service Information diagnosis and any other bulletins or Preliminary Information that apply to the vehicle you are working on. If there is moisture, ice, and/or sludge in/on the oil fill cap, oil dipstick, and/or positive crankcase ventilation vacuum tube, this is most likely the result of a frozen positive crankcase ventilation system and the suggestions in the Preliminary Information should be followed. Technician should clean any ice, sludge, water out of the positive crankcase ventilation pipes, hoses and throttle body, and allow them to dry. Te

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.

Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.

to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.

SOME VEHICLES CONTAIN A FUEL TANK INLET CHECK VALVE (ICV) THAT COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLES SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. DEALERS ARE TO REPLACE THE FUEL TANK.

A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.

GASKET SEALING SURFACES.

GEAR TENSIONER HOLDING TOOL (EN48464). BEFORE USING THE TOOL, MAKE SURE THAT THE TOOL HANDLE AND THREADED ROD UNSCREW FROM THE WEDGE. IF THE TOOL HANDLE UNSCREWS FROM THE THREADED ROD, LEAVING THE THREADED ROD SCREWED INTO THE WEDGE APPLY THREAD LOCKER TO THE THREADS OF THE TOOL HANDLE AND SCREW IT ONTO THE THREADED ROD TO PREVENT IT FROM COMING OFF IN THE FUTURE. THIS SHOULD BE DONE BEFORE REPLACING THE CYLINDER HEAD BY FOLLOWING THE LATEST VERSION OF 06-06-01-017. THE PROCEDURE FOR INSTALLING THE WEDGE TOOL IN THE LATEST VERSION OF 06-06-01-017 ADVISES THAT THE WEDGE SHOULD BE LIGHTLY SEATED USING A COUPLE OF VERY LIGHT TAPS WITH A SMALL PLASTIC OR BRASS HAMMER. ALTHOUGH THESE SHOULD BE LIGHT TAPS, THEY SHOULD ALSO BE SOLID TAPS TO ENSURE THAT THE WEDGE IS SEATED PROPERLY.

A FUEL TANK INLET CHECK VALVE (ICV) COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLES SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. IF THE CONDITION OCCURS WITHIN THE STATED TERMS, THE FUEL TANK WILL BE REPLACED.

A FUEL TANK INLET CHECK VALVE (ICV) COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLES SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. IF THE CONDITION OCCURS WITHIN THE STATED TERMS, THE FUEL TANK WILL BE REPLACED.

A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.

AND SES LIGHT, WHEN TEMPERATURES ARE -10F (-23C) AND ALSO REAR/FRONT CRANK SEAL, CAM COVER GASKET AND DIPSTICK TUBE WILL BE LEAKING OIL. MODEL 2004-07 RAINIER, 2002-09 TRAIL BLAZER, ENVOY, 2004-12 COLORADO, CANYON, 2006-12 H3, 2005-09 97X. *PE

REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

*PE UPDATED 2/17/09. *PE

ROUGH IDLE, MISFIRE. DTC P0300, P0301, P0302, P0303, P0304, P0305, AND P0306. *KB

TRANSMISSION SHIFTS AND/OR ENGINE REVVING TOO HIGH. *TT

*TT

*TT

*TT UPDATED. *KB

*TT

*TT

*TT

*TT

*TT

*TT UPDATED 12/5/08. *PE UPDATED 08/06/2012 *JS

*TT

*TT

AMBIENT TEMPERATURES AND IN STOP AND GO OR SLOW MOVING TRAFFIC CONDITIONS. *EH

*TT

*EH

*TT

INOPERATIVE, RADIO INOPERATIVE, FLASHER INOPERATIVE. *TT

P0107, P0112, P0452, P1120, P1220, P1221, P1271, P1275, P1280, P1481, P1515, P1540, P1633, P1635, P1639 AND P1682 POWERTRAIN CONTROL MODULE REPEAT. *TT

*EH

*TT

TO INCLUDE 2005 TRAILBLAZER AND BUICK RAINIER. *SC

*SC SERVICE ENGINE SOON LIGHT DUE TO DIAGNOSTIC TROUBLE CODE P0171. *TT

*SC UPDATE. *TT

(TO INCLUDE 2005 CHEVROLET TRAILBLAZER, 2005 OLDSMOBILE BRAVADA, AND BUICK RAINIER) *SC UPDATED 01-26-07. *KB

*TT

*TT

*MJ *TT

*TT

SECURITY LIGHT MAY BE ON OR OFF. 4.2 LL8 ENGINE. *NM

*MR

*MR

*TT UPDATED *EH

SIT BULLETIN 1416476.

SIT BULLETIN 1412496. *TT

*TT

P0116, OR P1683 SET, DELAYED TRANSMISSION DOWNSHIFT AND/OR EXCESSIVE FAN NOISE. *TT

OASIS *TT

GM VOICEMAIL LOG. *TT

*TT

*TT

*TT

*TT

IN BOTH US AND CANADA BECAUSE THE OWNERS MANUAL DOES NOT INCLUDE THE LOCATION SYMBOLS FOR THE LOWER UNIVERSAL ANCHORAGE SYSTEM AND EXPLANATION OF THE MEANING OF THE SYMBOLS. RECALL 03039 FOR CHILD SEAT ANCHORAGE SYSTEM. *TT

ALSO RESIDENCE NOISE ACCOMPANYING THE VIBRATION. *TT

DIAGNOSIS/TROUBLESHOOTING. *TT

*TT

*TT

*TT

*TT

*TT *JB

*TT

*TT

COMPARTMENT WHILE DRIVING AT HIGHWAY SPEEDS. *TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*YH

*SLC

*YH

*YH

*TT

*TT

*TT

*TT

*TT

Allegation Resolution (PAR) claim.

Allegation Resolution (PAR) claim.

Allegation Resolution (PAR) claim.

Allegation Resolution (PAR) claim.

Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

Only).

Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

correct tool.

vehicle.

additional information concerning Policy decision making.

correct tool.

vehicle.

correct tool.

vehicle.

Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.

Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

unwanted odors in vehicles and which products to use for each application.

A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

Only)

after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.

directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.

Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.

TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

*RM

*KB

*KB

*AK

*TT

*TT

*TT

*TT

*SC

BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC

*TT

*TT

*EH

*TT UDATE. *TT

*TT

*TT

*EH

*TT

*TC

*SC

*TT

*TT

*TT

*TT

*TT

*MJ

*MJ

*TT

*TT

*MJ

*TT

*TT *MJ

*TT

*TT

*TT

*MR

*MR *TT

*TT

*TT

GM VOICEMAIL EXPRESS. *TT

*TT

2003, 2003 CADILLAC EXT ALSO INCLUDED. *TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

CONTACT IN THE HAZARD SWITCH CARRIER THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BECOMING INOPERATIVE. *TT

*TT

*TT

UTILIZED TO SECURE THE LOWER CONTROL ARM BRACKET TO THE VEHICLE FRAME. *TT

*TT

*TT.

*TT

MODELS INCLUDING THE 2002 CHEVROLET TRAILBLAZER. *TT

It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."

The customer communication requested return of unsold inventory to inspect for a software issue. If the software issue exists it can cause a fan in the climate control system to stay on even when the ignition is turned off. The fan staying on even though the ignition is off can drain the battery, making the vehicle unable to start.

applications.

applications.

finish".

conductive finish.

application.

applications.

rules and regulations for Canada only.

DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.

DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.

drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.

parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.

Communication Interface Modules (VCIM) (GMNA Only)

TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

*TT

*SC

*TT

*EH

OPERATION, WIRING ISSUES FOR THE SEATS, AND SHUTTER DURING PARKING LOT MANEUVERS. *TT

*TT

*TT

*EH

*EH

*EH

*AR

*EH

*TT

VARIOUS MODELS INCLUDING 2005 BUICK RAINIER AND 2005 CHEVROLET TRAILBLAZER. *TT

*SC

*TT

*TT

*TT

*TT

ALSO INCLUDING BUICK RAINIER 2002, 2003. *MR

GM VOICEMAIL LOG. *TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

APPEARS TO BE RUBBING THROUGH OR WEARING OFF. *TT

*TT

*TT

*YH

*SLC

Replacement Guidelines.

Replacement Guidelines.

Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

pitting corrosion and/or spotted.

THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. *KB

*KB

MAY BE CAUSED BY BROKEN WELDS OR CRACKS FORMED AROUND THE TWO INNER WELDS. *KB

GM TECH LINKS. 2002 AND NEWER CHEVROL TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND BUICK RAINER. *TT

*TT

*TT

*EH

*TT

*EH

(TO INCLUDE 2005 CHEVROLET TRAILBLAZER) (MT 370 ONLY) *SC

*TT

*TT

*TT

*TT

*TT

*TT

*TT THIS SERVICE BULLETIN REPLACES 0308111002. *EH UPDATE. *TT

*TT

*TT

THIS A VME MESSAGE. *TT

VME MESSAGE. *TT

*TT

*TT

LAMP OR CHIMSEL APPLIQUE HITS THE ROOF OF THE VEHICLE. *TT *JB

*TT

*KB

*TT

*TT

*TT

*TT

*TT

*TT

*SLC

*TT

Fog/Driving Lamp Damage.

Accessories.

Guidelines.

Guidelines.

message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

what should be considered warranty replacement and not

inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

at start up after cold soak and that this is considered a normal conditon and no repairs are necessary

SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE

*KB

*AK FB2

*TT

*TT UPDATED 04-04-07. *KB

*SC

*TT

*TT

*EH

*TT

*TT

*TT ADMINISTRATIVE MESSAGE. *TT

GM ADMINISTRATIVE MESSAGE. *NM

SPECIAL POLICY SERVICE BULLETIN. *TT

*TT

*TT 1999-2006 GM CARS, LIGHT DUTY TRUCKS AND UTILITIES. *TT

*TT

ANSWERS TO ASSIST IN RESPONDING TO CUSTOMER INQUIRIES. *MJ THIS IS THE FIRST PHASE WHICH WAS RELEASED JUNE 3, 2004. *TT THIS IS THE SECOND PHASE - PHASE II. *TT PHASE III. *TT

*TT

*TT

*TT

*TT *JB

POSITION - INDICATOR LAMP INDICATES ANOTHER RANGE IS SELECTED. *TT

*TT

*TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS. *TT

CRUISE, SHIFT INTERLOCK, HORN AND/OR KEY IN SIGNAL INOPERATIVE. *TT

*TT

*TT

*TT

*TT

*JG

*YH

*T

*TT

*TT

The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

incorrect after replacing the HVAC mode actuator.

transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.

Technician should drive the vehicle to duplicate the concern. The fuel gauge will have a tendency to falsely indicate a lower fuel level than what is actually present. The fuel gauge will take a few minutes to show the correct fuel level. On vehicles equipped with an automatic transmission no buffering takes place when the transmission is in park or neutral. This is a normal characteristic and no repairs are necessary. On vehicles equipped with a manual transmission the fuel gauge is buffered in all gears and neutral. There is a timer which starts to count up when the clutch is depressed. When this timer reaches its calibrated value the buffering stops. This is a normal characteristic and no repairs are necessary.

Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.

forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with the input housing. Technician will need to replace the input housing if there is an air leak 3-4 clutches.

ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE

*TT

*EH

*TT UPDATED 08-15-07. *KB UPDATED 10/09/07. *NJ

*EH

*TT

ALSO TO INCLUDE THE PONTIAC GTO 2005. *TC

*TT

*TT

*TT *MJ

*TT *MJ

*TT

*TT

VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION. *TT

*TT *JB

*TT

E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Only).

Only).

Spin-On Oil Filters.

Only).

and Canada.

Spin-On Oil Filters.

Spin-On Oil Filters.

Spin-On Oil Filters.

Spin-On Oil Filters.

Only).

Operations and Customer Enthusiasm

service.

service.

operations and customer enthusiasm.

comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.

service.

Operations and Customer Enthusiasm

Operations and Customer Enthusiasm

SERVICE VME. *TT

*TT

*TT

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

using the evaporative emission cart smoke machine and ultrasonic leak detectortools.

additives.

usage of E85 fuel in GM vehicles.

the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

*PE

SPECIAL COVERAGE ADJUSTMENT - FUEL TANK MODULAR RESERVOIR ASSEMBLY CORROSION. CSC LETTER WAS RECEIVED. UPDATED 11/6/08. *PE UPDATED 5/5/09. CSC LETTER WAS RECEIVED. *PE

*TT

*TT

*EH

*TT

*TT

Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable. E version update is to add administrative details.

Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable.

manufactures "enable counter" will need to be cleared for the LED lamp to come on.

Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

that they only get a few channels.

Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.

Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.

THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

*TC

*TT

*MN

THE DISPLAYS, TELLTALE LIGHTS AND FUNCTIONS BEING INOPERATIVE. DEALERS ARE TO REPROGRAM THE INSTRUMENT CLUSTER SOFTWARE. *TT

*TT

*TT

SYSTEM MESSAGE FROM THE DRIVER INFORMATION CENTER WITH A CODE OF C0238 IN THE ELECTRONIC BRAKE CONTROL MODULE. *TT

repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.

(REGROUND EBCM GROUND). *KB

*AK UPDATED 1/30/08. *NJ

*TT

*TT

RKE FUNCTION FOR PANIC ALARM WORKS. *TT

*EH

THIS MESSAGE APPLIES TO THE LONG WHEEL BASE MODEL. SERVICE VME. *TT

*TT UPDATE. *TT

*TT

*TT UPDATE. *TT

GM VOICEMAIL EXPRESS. *TT

*TT

*TT

*TT

*TT

*EH

*TT

*TC UPDATE. *TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

*TT

Operation.

customer wishes.

Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

*NJ UPDATED 7/17/2008. *PE

*TT UPDATED 2/27/08. *NJ

*TT

*TT UPDATE. *TT UPDATE. *KB

/ ALL-WHEEL DRIVE IS INOPERATIVE. *TT

*YH

repairs requiring balance and Road Force measurement.

repairs requiring balance and Road Force measurement.

WITH FOUR WHEEL DRIVE (4WD) ONLY. *NJ

*TT

MODE MAY EXHIBIT A CONDITION OF A VIBRATION/SHUDDER DURING LOW SPEED TURNS SUCH AS A PARKING LOT MANEUVER, UP TO APPROXIMATELY 5 MPH. *TT 3012A NOT YET RECEIVED. *TT

*MJ

*TT

*TT

THE INFORMATION AFFECT VEHICLES WITH G67 AUTOMATIC LEVEL CONTROL REAR SUSPENSION. *PE UPDATED 3/30/11. *PE

*TT (REPLACE APPROPRIATE STABILIZER LINK(S)). UPDATED 7/11/08. *NJ

*TT

ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED A HIGH NUMBER OF NO TROUBLE FOUND RESULTS. ALL 1997-2010 VEHICLES AND LIGHT TRUCKS; 2010 AND PRIOR HUMMERS H2/H3 AND SAAB 9-7X VEHICLES. *PE

*TT

*TT

*TT

*TT

belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE

*TT

*TT UPDATED *EH