2019 Freightliner Sprinter 4500 TSBs

emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle. Cause The vehicle triggers a maneuvering or emergency braking event while reversing. The customer must then immediately park the vehicle (ignition Switched OFF) The hydraulic pressure release process within the ESP control unit may not be completed. Remedy Updating the software release of the RVC177 reversing camera

service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation, option coding, sales literature, or the Owner's Manual. The service reminder may appear significantly earlier than anticipated even though no faults are stored and no malfunction is present in the vehicle. The remaining distance and remaining time continue to decrease normally until the service reminder is displayed. Cause This condition is not caused by a malfunction of ASSYST PLUS. ASSYST PLUS is a dynamic maintenance management system that continuously evaluates vehicle usage and opera-ting conditions to determine maintenance requirements. The starting maintenance interval specified by variant coding represents a maximum interval that may only be achieved under favorable operating conditions. Actual maintenance intervals may be significantly shorter depending on vehicle use. Vehicle operating conditions such as driving conditions, engine load, engine operating conditions, idling, short-trip operation, environmental influences, oil aging, and Diesel Particulate Filter (DPF) regeneration activity may reduce the maintenance interval from its starting value. These conditions may accelerate engine oil aging through increased soot loading, fuel dilution, moisture accumulation, and additional engine operating stress. As a result, the remaining distance and remaining time until the next service may be reduced from the starting maintenance interval. Remedy Do not replace any parts. A due service must be assumed if the maintenance data calculated by ASSYST PLUS indicates that service is required.

Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. NOTE: This LI supersedes LI14.20-N-073813, which is no longer valid. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the de-sired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function. Remedy Remedy for Complaint A: Perform the following steps: 1. Disable the EGR Valve (Y27/17) by disconnecting the electrical connector. 2. Perform a test drive to check if the jolting/bucking issue resolves. 3. If the jolting/bucking is resolved, proceed to Remedy for Complaint B. 4. If jolting/bucking is still present, proceed with diagnosis to determine the root cause. Consider checking the follo-wing, but not limited to: EGR system including the EGR Cooler, EGR Bypass Flap, EGR Temperature Sensor, and pipes for proper operati-on, excessive sooting and/or clogging, as well as EGR Bypass Flap vacuum element, switchover valve, and vacuum system. Visually check the leak oil line or T-piece; reference LI07.00-N-059118.

Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality out of specification. The vehicle may enter reduced performance mode. One or more of the following fault codes related to the AdBlue tank may be stored: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Background AdBlue must meet ISO 22241 quality requirements. ISO 22241 urea content limits for AdBlue are 31.8 percent to 33.2 percent by mass. AdBlue begins to crystallize and freeze at approximately 12 degrees F. Freeze-thaw does not degrade the product when uncontaminated, and the bulk concentration returns to normal after complete thaw and mixing. Cause In cold soak conditions and during freeze thaw exposure, the tank contents may not be uniform at the time of sampling or system checks. During freezing and partial thaw, ice formation can temporarily create concentration gradients in the tank. As a result, urea percent readings can vary based on sample location and the state of thaw and mixing, which can produce apparent out of range readings even though the bulk fluid returns to normal after mixing. Remedy Testing Do not use a single urea percent reading taken from frozen, partially frozen, or not fully mixed AdBlue to make a repair or responsibility decision. Confirm full thaw and ensure tank contents are mixed before sampling. 1. Confirm full thaw - Confirm the AdBlue tank and associated components are fully thawed before sampling. - Do not sample slushy or partially frozen fluid. 2. Mix tank contents - Perform a road drive intended to mix the tank contents before sampling. - Idle time alone is not a reliable substitute for mixing. 3. Sample and measure - Take the sample and measure with the MB refractometer per the MB tool instructions. - Record the urea percent value. 4. Interpret the result against ISO 22241 limits - Within specification is 31.8 percent to 33.2 percent urea by mass. 5. Repeat if out of specification - If out of specification, repeat after an additional mixing drive to reduce sampling variation. - If still out of specification after full thaw, mixing, and repeat measurement, treat as a true out of specification result and proceed with further diagnosis per applicable MB guidance. Acceptance criteria AdBlue is within the ISO 22241 specification when the urea percent is between 31.8 percent and 33.2 percent by mass. Values outside this range are out of specification and require further diagnosis after completing the full thaw and mi-xing procedure above. Cross reference For vehicles with fault codes P206B31, P203B31, or P300494, refer to LI49.20-N-078838 for the detailed diagnostic and repair procedure. If a SCR or AdBlue warning reset is required after correction, refer to LI49.20-N-075995. Complete the diagnostic and corrective steps first. Perform the warning reset only after the underlying fault condition has been corrected. Warranty information and claim handling

Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.

be determined using the instrument cluster's service menu. The following mes- sages may be displayed: Engine oil level currently inoperative. See Attachment: Message "Engine oil level currently inoperative" (shown in German on model 907 with code C6L (Multifunction steering wheel)). Engine oil level measurement is running. Repeat the query after a maximum of 30 minutes of driving time. Information: It is still possible to determine the engine oil level via the workshop menu or XENTRY Diagnostics. Cause No current value for the saved oil volume has been stored in the drivetrain control unit (CPC, N127). Remedy 1. Connect diagnostic device (see AD00.00-D-2000-06TS for model 907). Always use the latest XENTRY Diagnostics software release with all available add-ons. Follow all operation steps in XENTRY Diagnosis precisely. 2. Perform initial quick test (see AD00.00-D-2000-06TS for model 907). Print out the initial quick test as a PDF file and attach it to the order in a tamperproof manner. 3. Create and save the control unit log for drivetrain control unit (CPC, N127). Print out the control unit log as a PDF file and attach it to the order in a tamperproof manner. Check the saved oil volume in the "Maintenance data" tab of the control unit log. See Attachment: Saved oil volume in "Maintenance data" tab of the control unit log (shown in German). If the saved oil volume in the "Maintenance data" tab is more than 0.0 liters and it is not possible to determine the en- gine oil level via the service menu, conduct further research on the exact reason for the customer complaint and initia- te corresponding repair measures. If the saved oil volume is 0.0 liters, proceed with operation step 4. 4. Check actual values for engine oil level in the engine control unit and observe any relevant information and descrip- tions in XENTRY Diagnosis. Quick test view Engine control unit Actual values Oil circuit Oil level gauge 5. Clear fault memory (see AD00.00-D-2000-06TS for model 907). 6. Disconnect diagnostic device (see AD00.00-D-2000-06TS for model 907). 7. Carry out a test drive of more than 30 minutes, run the vehicle in idle for approximately 3 minutes on a level sur- face, switch the ignition off and on again, and then record the engine oil level again using the instrument cluster's ser- vice menu. Only carry this out if the saved oil volume in the "Maintenance data" tab is 0.0 liters. When checking the engine oil level via the service menu, refer to the operator's manual. Inform the customer accor- dingly about these circumstances. See Attachment: Message "Engine oil level OK" (shown in German on model 907 with code C6L (Multifunction steering wheel)). 8. If the customer complaint occurs again, create a TIPS case directed to the Powertrain inbox, including all required information from this LI.

and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54.15-P-057373 is performed before replacing any component parts. After processing and complying with the above document(s): 1. Perform an ignition reset on Y3/8n4 (VGS) 2. Inspect transmission connector for loose connections, damaged wiring or pins and any other concerns. If communication with the VGS cannot be established, the complete valve body ('electrohydraulic controller unit (EHS)') must be replaced. Installation of a VGS repair kit is not permitted in this case as it is not possible to transfer the necessary valve characteristics without communication with the original control unit.

Adblue System: P20F409: The Adblue consumption is too low. There is a component fault. P202E84: The Adblue metering valve 1 (Motor side) has a malfunction. There is a signal below the permissible limit value. Cause The potential causes for these fault codes are: A. A leak in the Adblue System B. An internal fault with the Adblue Injection Valve #1 (Motor side) C. An air pocket forming in the Adblue Injection Valve #1 (Motor side) Adblue Injector Line Remedy --Prior To Production Date 08/01/2024 Code XY4 = MY24-- A. A Leak in the Adblue System 1. Complete the Guided Tests for P20F409 or P202E84: Perform a thorough inspection of the Adblue Tank, the Adblue Pump, the Adblue Line, and both Adblue Injectors for leaks. Ensure the Adblue line is properly installed, securely fastened in all clips, and not in contact with the exhaust system. Remove both Adblue Injection Valves and complete 2-3 pressure build-ups and inspect for Adblue leakage. If a leak is identified, repair it and retest. B. An internal fault with the Adblue Injection Valve #1 (Motor side) 1. Process Other Fault Codes First: If there are other fault codes for the Adblue Injection Valves, address these first. If the Adblue Injection Valve #1 (engine side) fails the guided tests, replace it and retest. C. An air pocket forming in the AdBlue Line (Motor side) 1. If Guided Tests Pass and No Leaks are Found: Do not replace any components. Germany has identified the root cause of fault code P20F409 and is working on a solution. The design of the MY23-24, Code XY4 = MY24, OM654 AdBlue Line (A907 470 01 01) is causing air pockets in the system, resulting in fault code P20F409. Depending on the size of the air pocket, you may also encounter fault code P202E84 AdBlue Metering Valve 1 (Motor side). The guided tests for fault code P20F409 have been updated to include the resetting of learned values for component A103m1 (AdBlue delivery pump) and to release the vehicle back to the client.

recirculation cooler (low pressure): P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficient. Cause The issue is attributed to an error in the coding of the climate control unit software (HVAC177). Remedy A software update to correct the coding error is currently in the process of release for the Aftersales network. In the interim, please proceed as follows: Erase the fault memory (DTCs) from the control unit. Return the vehicle to the customer. No further diagnostic or repair procedures are required at this time.

Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.

customers, the warranty for the EGR Valve in the vehicles listed below has been extended from the original 5 years/100,000 miles to 15 years/150,000 miles, whichever occurs first. Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz Sprinter vehicles, has determined that dimensional variations during engine valve seating may cause the exhaust gas recirculation (EGR) valve to be switched-off and the vehicle may experience a loss of power and enter a limp home mode. The MIL will illuminate and remain illuminated until the vehicle is serviced. When this occurs, the driver may perceive a jerky driving experience while operating the vehicle. An authorized Mercedes-Benz Sprinter dealer will clean and/or replace the EGR valve free of charge for the customer.

Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. NOTE: This LI supersedes LI14.20-N-073813, which is no longer valid. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the de- sired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.

Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to crankcase vent line contact Remedy 1. Check the electrical connector for S208 vent line contact switch. Refer to attached photo of connection location. 2. Ensure the bolted connection is secure and bolt can be torqued (9Nm). 3. Check continuity from vent line connection to ME control unit. Repair wire if damage is found.

SCR Gen4 (KP7) Complaint: The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause: A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged.

Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Operation Text: 1. Diagnosis of EGR Valve related concerns including CEL, or drivability concern. 2. Clean EGR Valve. 3. Remove and re-install EGR Valve. 4. Quick Test

codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged. Remedy A. Software 1. Verify no newer software in AdBlue SCR control unit (N118/5). 2. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If there is no updated software available, proceed to step B. B. Adblue Concentration 1. Verify the AdBlue concentration according to WIS AR49.20-D-9264TS - Check the concentration of AdBlue. --NOTE-- If the AdBlue concentration is below 31.8% or above 33.2%, it must be replaced. Please note that this will be at the customer's expense. 2. If the AdBlue concentration is within the approved specifications, please proceed to step C. C. Frozen Adblue or the SCR Actual Values state 'Frozen Adblue' 1. Check if the AdBlue is frozen. If it is, let the vehicle sit in a warm place overnight and recheck. 2. Have the vehicle running and XENTRY hooked up displaying Adblue level values 3. Drain the Adblue Tank and verify fill level reflects the change in the Adblue level 4. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level --NOTE-- The Fill Level Sensor 1 functions as the "empty sensor." It accurately measures the bottom 60 mm (2.3 in- ches) of the AdBlue tank. Once the tank is filled beyond the 60 mm (2.3 inch) mark, the sensor may not read accura- tely, and you might notice the displayed value fluctuating. This behavior is normal, see attachment 'Fill Level 1'. 5. Reset the Adblue Tank fill level via XENTRY --NOTE-- If the XENTRY still shows that there is frozen Adblue or the concentration is still inaccurate after draining and filling, please refer to the attachments 'Adblue Frozen' and 'Adblue Concentration' and proceed to step C. 6. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If the steps above do not fix the vehicle, please proceed to step D. D. Damaged Adblue Level Sensor/Concentration Sensor 1. Replace the Adblue Tank 2. With the vehicle running and XENTRY hooked up displaying Adblue level values 3. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level 3. Reset the Adblue Tank fill level via XENTRY 4. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- During LI49.20-N-075995 for Adblue warning reset, please ensure that the outside temperature sensor is reading above 10 degrees Fahrenheit. If it is not, keep the vehicle inside the shop overnight. Complete LI49.20- N-075995 again. Additionally, please note that the vehicle may need to be driven to allow the NOx sensors and SCR system to complete their self-test. Once this is finished, the P13DF00 code should be stored and can then be cleared. --NOTE-- During cold weather, when temperatures are below 32 degrees Fahrenheit, please advise the client to keep the AdBlue tank fill level between 50% and 85%. This will allow for proper fluid expansion and help prevent damage to the level/concentration sensor.

Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the gui- ded test. The vehicle continues to operate as designed. Further causes should be investigated if complaint of check engine light is received. Model year 2019 and later: Fault code P06DA00 will activate check engine light as of model year 2019. No driveability concerns will be observed, only illumination of the CEL. This fault code indicates high resistance or open in the circuit to Y130 oil pump control valve. Perform guided test for component Y130 under list of tests in ME. Diagnose location of high resistance or open in Y130 circuit and repair as necessary. Warranty claims submitted without supporting guided test results may be subject to debit.

32 degrees Fahrenheit

Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.

sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and at-tach the collected information.

off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the so-called "stick-slip effect". This behavior does not impact the function or durability of the sealing ring and electric drivetrain. Remedy: Do not replace any parts. Explain the cause of the noises to the customer.

sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and attach the collected information. Remedy Please complete the following inspections and tests: 1. Perform a tailpipe wipe test and document the results along with photographs. 2. Inspect the NOx connectors, pins, crimps, and harnesses between N37/7 and N37/8 to F152f59, Z7108, W105/3, and X30/81. 3. Provide actual values/sensor plausibility test results for all pressure and temperature sensors with the engine com- pletely cooled off for at least eight hours, the key on, and the engine off. Repeat the test with the engine/exhaust at operating temperature and the engine idling. 4. Perform a pressurized smoke test of the intake, charge air system, and exhaust to verify that there are no leaks. Apply overpressure (not exceeding 26 psi) from the exhaust pipe end and seal the system at the clean airline toward the air filter housing. Manipulate all components during the smoke test. 5. Provide diesel particulate filter actual values and regeneration history. 6. Inspect the SCR temperature sensor wirings and pins for electrical and physical correctness. Determine whether this sensor reaches operating temperature while driving and document the time it takes to reach operating temperatu- re. 7. Inspect the Adblue injector nozzle/s for clogging or leaking, and provide photographs. 8. With the Adblue injector/s removed from the exhaust system, perform two to three Adblue pressure tests and check for leaks. If leaks are detected, provide photographs. 9. Collect an Adblue sample, test fluid quality, and provide notes on its condition and quantity (color, clarity, separati- on, odor, etc.), along with a photograph for review. Also, provide a photograph of the spray pattern. 10. Separate the exhaust pipe downstream of the diesel particulate filter, inspect the diesel particulate filter and SCR, and note any soot, blockage, or damage. Provide photographs. 11. Inspect the SCR catalyst interior for dried Adblue residue, and provide photographs. 12. Perform several test drives at varying speeds to gather graphical illustrations (screenshots of the completed graphs in PDF format) of signals from NOx sensors. Provide three to four graphs or actual values of operational NOx sensors with XENTRY; see attachments for examples. Additionally, provide one graph/screenshot of the vehicle idling at operating temperature. Disconnect the Adblue injection valve, drive for approximately 30 minutes to exhaust all Ad- blue within the SCR catalytic converter, and provide two to three additional NOx graphs/screenshots with the sensor disconnected. (see attachments for needed graphs)

Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.

Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset. Information: All fault codes in the AdBlue (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the AdBlue (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue warning message with XENTRY Diagnosis has not been carried out. Information: Before resetting the SCR/AdBlue warning message for SCR Generation 4, the AdBlue system must be in proper working condition and tested.

Information: All fault codes in the AdBlue (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the AdBlue (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue warning message with XENTRY Diagnosis has not been carried out. Information: Before resetting the SCR/AdBlue warning message for SCR Generation 4, the AdBlue system must be in proper working condition and tested.

Sprinter vehicles, the In Use Monitor Performance Ratio (IUMPR) function of the OBD system might not perform as intended under certain circumstances.

Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset. Information: All fault codes in the AdBlue (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the AdBlue (SCR) control unit. Cause: The procedure for resetting the SCR/AdBlue warning message with XENTRY Diagnosis has not been carried out. Information: Before resetting the SCR/AdBlue warning message for SCR Generation 4, the AdBlue system must be in proper working condition and tested.

platform) vehicles, has determined the software of the control unit for the anti-theft warning system does not correspond to the current production configuration. There is a possibility that the alarm system (EDW) could be triggered while the vehicle is parked and locked. DVUSA is conducting a service campaign. An authorized Freightliner Sprinter dealer will update the anti-theft system software on the affected vehicles.

following situations: accelerating from stop or up hill during upshifts Cause Under Investigation, possible torque converter clutch operation

This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calculations. As per GF28.00D 9900A: "vehicles with 4MATIC allwheel system and variable force distribution, an electronically regulated multiplate clutch integrated into the transfer case provides for the torque distribution. If the multiplate clutch is open during normal driving operation, only the rear axle drives the vehicle. If the clutch is closed, the front axle comes into play." The message "Allwheel drive temporarily unavailable" is not indicative of a malfunction but rather informs the driver that allwheel drive is currently not available due to the transfer case clutch overheating. This occurs when the vehicle is driven in such a way that maximum front axle torque is needed for an extended period, causing the clutch to get excessively hot. If the vehicle is being driven under heavy load conditions, like in deep sand or snow, the rear axle may slip while the front axle does not deliver power. The transfer case then attempts to distribute torque to correct the slip, but it is limited to a maximum of 1150 Nm to protect the front axle transmission. In extended heavyload scenarios, the multidisk clutch in the transfer case slips, increasing the temperature. If the temperature model detects a critical temperature of 240C, the system protects itself by disconnecting until it cools down to around 160C, after which the allwheel drive becomes available again and the warning message disappears.Vehicles can handle flat terrain easily, but steep slopes or situations where wheels slip might cause additional resistance, leading to the described protection events and message in the dash. Remedy Recommendation is to release the vehicle back to the client with an explanation that the vehicle is operating as designed. Please advise the client to limit vehicle acceleration in limited traction situations to avoid disabling of the 4Matic system please see "Notes on allwheel drive" provided in the operators manual.

following: All-wheel drive is unavailable or inoperative. Rear wheel slip during acceleration on low-traction surfaces. Noise from the front axle area while driving. Message in the instrument cluster indicating all-wheel drive is unavailable due to overheating. Fault code P27874B - The temperature of the clutch is too high. There is a fault due to overtemperature may be stored in control unit N15 (Transfer Case). Cause An internal failure of the front axle differential may result in loss of torque transfer to the front wheels. In some cases, a fracture of the weld between the crown gear and differential housing may be present. Remedy Replace the front axle differential in accordance with: AR33.30-D-0525TSY Replace Front Axle Differential.

changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both output shaft splines of the transfer case. Loctite 648, 609 and 603 are acceptable for this repair. Note: Do not apply Loctite to input shaft (connection with transmission) splines of the transfer case else possible damage could occur.

the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between the measuring points, as is the case with an empty tank, an empty tank is detected by the sensor. Distilled water also does not have electrical conductivity, meaning that the sensor detects an empty tank, even if this is not the case. Remedy: Fill reservoir with standard washer fluid and water (no distilled water) in an adequate ratio in order to ensure electrical conductivity. Exchange of the reservoir with a welded-in sensor is only required if filling with conductive washer fluid has not provi- ded a remedy. This can be made certain by utilizing water with a light amount of salt dissolved in to it for stronger con- ductivity.

remains unchanged after refueling. Cause: A. The FSCU fails to detect a refueling event. B. The Fuel Level Sensor provides incorrect readings.

certain Sprinter vehicles from platform 907 (VS30) that are equipped with front swivel-seats, the electric cables in the seat wiring harness could become jammed and damaged in the swivel-seat frame. If electric cables in the wiring harness become jammed and damaged in the swivel-seat frame, the operation of the side airbag within the seat could be adversely affected which could cause the side airbag to deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, biodiesel, or AdBlue/DEF has been added to the fuel system.

Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2. Damaged body components will need to be repaired or replaced by a MB certified collision center. While at the collision center, please request a visual check for cracks on threaded connection of door holder in front door. 3. Replace lower hinge of front door on affected side of vehicle. (lower hinge will need to be painted) 4. Replace door holder (on both sides) with modified, shortened door holder. 5. For a repeat failure on a vehicle that has been previously repaired with the updated parts, Please create a PTSS case.

Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No support available for NTG5 Head Unit Variants for MB App related topics.