2020 Freightliner Cascadia TSBs

Clean Truck Check.

Clean Truck Check.

Clean Truck Check.

warning parameter is set too low for some applications, for vehicles equipped with synthetic oil, and for certain conditions that are not harmful to the axle.

A truck with an cummins isx with onguard, driver complains onguard cuts out and the cruise control stops working,

Freightliner recently announced the availability of the Hendrickson Optimaax 6x2 lift axle. Due to quality concerns discovered late with pre-series builds, Freightliner has implemented a block in SpecPro as of April 9, 2020, to prevent ordering or quoting of this component until further notice.

Herc.

Passive Lube Management

Performance Passive Lube Management.

Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.

Passive Lube Management

When additional floor heat insulation is ordered, the throttle pedal in some cases (when the throttle is fully depressed) may not reach 100% (full throttle). This can also occur if aftermarket floor mats are added to the vehicle.

It has been reported that in some cases shipping labels may have been affixed to the inside center of the front cover on aftermarket parts. The shipping label has since been moved to the outer edge of the front cover, which should not affect the RDF's ability to properly sense obstacles located in front of the vehicle.

Improved cabinet options in sleeper models to increase storage and customize to the drivers liking.

The Regulatory Compliance Marking (RCM) was not implemented on the Key Fobs shipped to the Australian/New Zealand Market, as required by AS/NZS 4417.1 and 4417.2. The marking indicates component compliance with the requirements imposed or covered by these regulations. Key Fob replacements for the right hand drive (RHD) Cascadia, properly marked for sale and distribution in Australia and New Zealand will be provided and programmed.

This bulletin replaces the version dated 8/15/2018. The guidance for locating the serial number for key fobs has changed. It is no longer necessary to document the serial number in PartsPro.

In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.

This bulletin replaces the version dated 09/13/2019. DDCSN and Power Service Literature references have been removed.

Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.

A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. The revision includes additional information on retrofit and service kits.

The radiator and upper hose assembly have an alternate design available which may extend the life of the radiator hose and prevent leaking connectors.

This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.

In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.

Warranty Department will be revising the Warranty Manual.

The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.

On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.

It has been determined that a change in the procedure is necessary. A second Important Campaign Information letter will be posted when the changes have been made and the campaign is reactivated.

A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.

Starting with DiagnosticLink version 8.12, a new Common Telematics Platform (cTP) Not Communicating Over the Air symptom based Advanced Diagnostic procedure was released with the intent to resolve specific issues on a certain population of trucks. Please, do not run this procedure unless specifically directed by a DTNA field service representative, or by the Detroit Connect support team.

A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.

DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.

To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program

managers.

This version replaces the version dated 5/1/14 and adds New Cascadia.

DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.

managers

The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported coverages in OWL. Revisions are in blue.

The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported extended coverages in OWL.

Identifies and addresses discrepancies from the sales order.

Box (MGJB) to the frame.

To be used with service bulletins SB26-051 and SB26004 respectively.

Warranty (Parts Warranty).

on TechLit.

On some Cascadia vehicles, when a request for wiper activation is made the wipers may not function. This can result from an overcurrent condition, which causes the wipers to stop functioning and immediately set fault code SPN 522215 FMI 6.

shield.

the SAM Cabin, with a new one-piece drip shield.

and systems not owned by Daimler Trucks North America (DTNA).

Functionality (TSB54-369-FTL, TSB54-095-WST)

REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.

Description of Revisions: This bulletin replaces the version dated December 2021. The general information and warranty information has been updated.

The USB stick with SF657 software already loaded, along with the USB stick to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now have part numbers that can be purchased through the parts distribution center (PDC).

Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31, with the message Activation OK must be kept on file with the repair order. The work instructions have been revised to account for this requirement starting with step 12, on page 31. Previous Revision: A one-time purchase of new tools is required. A USB stick, with SF625 software already loaded, along with a USB stick-to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now have part numbers available for purchase through the parts distribution center (PDC).

Cab load disconnect switches (CLDS), also known as positive load disconnect, installed on selected vehicles can reduce battery drain when the vehicle is not operational.

The field had reported failed VRDU modules related to wires damage for the SGA.

The rain light sensor (RLS) requires proper mounting and clear windshield visibility for auto wipe to function properly. It is always recommended when checking for proper operation of the RLS, that the sensor be properly fastened to its mounting bracket and that the gel is free of fingerprints and foreign material. Also ensure that no air bubble larger than 1 mm is present in the gel.

This VRDU code typically sets after the VRDU gets reprogrammed and parameters to clear out. To prevent this from happening in the future, follow the programming guide laid out in SB 54-308.Parameter changes during flashing can occur if the programming steps are not followed.

The seat sensor harness on New Cascadia vehicles ordered with a Sears driver seat (sales code 756-1H2) may experience chaffing due to the incorrect mounting of a metal clip edge;

If the wiring harness is not routed properly, harness chaffing may occur on certain New Cascadia vehicles equipped with Detroit Assurance 5.0 Side Guard Assist

This bulletin replaces the version dated 03/03/2021. Information on software versions and the number of software updates needed has been updated.

This bulletin replaces the version dated 12/23/2020. Information has been added about ParkSmart units and the instructions have been streamlined.

DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.

Wipers don't work in the first two positions. Determined to be the LDW camera wire was caught underneath the top right portion of the windshield mounting plate, thus causing the rain/light sensor to not seat all the way against the windshield.

Wipers don't work in the first two positions. Determined to be the LDW camera wire was caught underneath the top right portion of the windshield mounting plate, thus causing the rain/light sensor to not seat all the way against the windshield.

Fault codes can be generated if wiring to the coolant level sensor becomes damaged. This Service Solution has been superseded to service bulletin SB 54-337. Please see the service bulletin for the most current information.

On New Cascadia vehicles, a delay in the timing of communication (hand shake) between the rain/light sensor (RLS) and sSAM generates fault code "33/521940/12 - rain/light sensor - general DTC timeout", which causes the sensor to stop working.

The integrative predictive powertrain control (IPPC) module programming should be updated to the newest software. If the ignition short-cycles on these vehicles with the previous software, there is a risk that the IPPC module will not have time to write EEPROM data in the controller. If this occurs, the IPPC will set check sum fault 520208/19 and will require programming to clear it.

On New Cascadia vehicles, depending on the tension applied to the harness located at the coolant level sensor and its mounting locations, wiring damage can occur, resulting in one or more of the below listed fault codes.

Wipers don't work in the first two positions. Determined to be the LDW camera wire was caught underneath the top right portion of the windshield mounting plate, thus causing the rain/light sensor to not seat all the way against the windshield.

with DR 40SI alternators, possibly other alternators as well. The flickering overhead light is considered a nuisance, and can be simply eliminated by either adding an accessory to one of the power receptacles, or running an additional ground in one of the sleeper bunk lamps to suppress the ripples on the circuit.

Wipers don't work in the first two positions. Determined to be the LDW camera wire was caught underneath the top right portion of the windshield mounting plate, thus causing the rain/light sensor to not seat all the way against the windshield.

This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.

On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.

This bulletin replaces the version dated 9/15/20. Information has been added about raising the system voltage to normal range to clear the "Lost Communication to MPC" code. The multipurpose camera 2 (MPC2) power is supplied via fuse 14 (F14) in New Cascadia vehicles built before August 24, 2020. With this configuration, fault code 232/524127/9 - "Lost Communication to MPC" becomes active during low voltage disconnect (LVD) situations when load shedding is required to maintain critical systems. These instructions provide the procedure for moving the MPC2 power supply from fuse 14 (F14) to fuse 35 (F35). Moving the MPC2 power supply requires the installation of a new etched vehicle power distribution module (VPDM) cover to document the new MPC2 location.

This Service Solution has been superseded to service bulletins SB 54-336 and 54-329. Please see the service bulletins for the most current information. VRDU fault code 524127/9 is often caused by lack of ignition supply to the MPC, which causes it to stop communicating. This usually occurs when voltage is low.

New Cascadia vehicles manufactured from September 1, 2016 through June 28, 2020 with an optional high current single- or dual-pole trailer cord were equipped with an auto-reset type I circuit breaker mounted in the battery cable access (BCA) box. Since type I circuit breakers can mask potential issues by resetting every time an over-current condition occurs, Daimler Trucks North America (DTNA) switched to a manual reset type III circuit breaker on June 29, 2020. This bulletin includes instructions for converting from a type I to a type III circuit breaker, how and where to reset a type III circuit breaker, and conditions to be aware of when troubleshooting a type III circuit breaker.

This bulletin replaces the version dated 2/26/2020. Information about Service Bulletin 54-336 has been added.

The multipurpose camera 2 (MPC2) power is supplied via fuse 14 (F14) in New Cascadia vehicles built before August 24, 2020. With this configuration, fault code 232/524127/9 - "Lost Communication to MPC" becomes active during low voltage disconnect (LVD) situations when load shedding is required to maintain critical systems. These instructions provide the procedure for moving the MPC2 power supply from fuse 14 (F14) to fuse 35 (F35). Moving the MPC2 power supply requires the installation of a new etched vehicle power distribution module (VPDM) cover to document the new MPC2 location.

Fault codes can be generated if wiring to the coolant level sensor becomes damaged.

This bulletin replaces the version dated 10/29/2019. The vehicle build date has been updated.

The connector that attaches to the fog lamp is exposed to water spray from the front tires. Even though the connector is sealed, water spray, in addition to wiring that may be pulled sideways, can cause water intrusion into the connector. A backshell can be added to the connector to provide shielding from direct water spray. It also provides strain relief for the wires entering the connector.

There is an upcoming running change (RC1) for ACM software that will be installed when OEMs or distributors program with DiagnosticLink. The hardware part number for the ACM module will remain the same (A 000 446 97 54). OEMs are instructed to continue ordering the same ACM hardware part number.

On certain 2020 Cascadia vehicles, the flat panel display does not function as fully intended. The supporting electronic control unit (ECU) for the display will be replaced with an upgraded version.

Our records indicate that you are the owner of certain vehicles, and DTNA has decided to share the following documentation with you. On New Cascadia vehicles Penske/Black Horse units built prior to May 23, 2019, cab wiring can be damaged with an incorrect ground location or loose ground connections. This can result in inoperable LIN bus-related steering wheel switches, cruise control dropout, poor AM/FM radio reception, and an inoperable steering wheel clockspring. Installing a redundant ground strap from the main ground junction block (MGJB) to the frame will protect the vehicle from unexpected loss of cab grounding, and restore proper operation of the steering wheel switches, the radio, and the steering wheel clockspring.

The connector that attaches to the road lamp is exposed to water spray from the vehicles front tires. Even though the connector is sealed, water spray, in conjunction with wiring that may be pulled sideways, can attribute to water intrusion into the connector.

Certain vehicles were built without airbags due to a parts shortage, and some vehicles may need an updated crash sensor.

VRDU fault code 524127/9 is often caused by lack of ignition supply to the MPC, which causes it to stop communicating.

Camera 2.

On certain vehicles, the fuel water separator harness was not installed at the factory.

Certain Freightliner Cascadia vehicles may have an inoperable dome light which normally activates upon opening the right-side (passenger) door. Vehicles will be inspected by opening the right-side (passenger) door, and if dome light is inoperable, a modification will be made to the wiring harness.

Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.

If the radar sensor needs to be aligned, the radar sensor mounting system has become damaged or has loosened, or new radar sensor software has been installed, a Radar Sensor Service Alignment will need to be performed.

wiring.

Compatible software levels are required for the proper operation of the vehicle.

Older modules will not be compatible with newer module.

production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.

Message is no Longer Arriving)

Bendix Side Radar

Bendix Side Radar

Interruption of the forward radar system results in loss of both standard and adaptive cruise functions. The OnGuard system will recover (self-heal), once the issue goes away, but the drivercannot get Adaptive Cruise Control functional until the ignition switch is cycled. Applies to all New Cascadia vehicles built with Cummins engines and WABCO OnGuard.

The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce drag and achieve better fuel efficiency. The Hadley Smart Valve (HSV) is the module that makes this possible by applying and exhausting air from the rear axle suspension as necessary.

Cascadia/Western Star 49X with Cummins engines combined with software level 81Z-006. A programming bug in the central gateway (CGW) for software level 81Z-006 will not allow completion of the preset #2 PTO engine speed. During PTO speed request for anything greater than the #1 set speed , if the Cummins ECU software determines that the increase in speed isn't ramping fast enough, it will refer to an engine torque control setting instead of the engine speed control setting.

This customer advisory letter is intended to provide parts for inspection by DTNA Engineering to finalize a technical solution for an upcoming recall: FL893/NHTSA 21V-481.

vehicles equipped with Hadley Smart Valve. The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce drag and achieve better fuel efficiency. The Hadley Smart Valve (HSV) is the module that makes this possible by applying and exhausting air from the rear axle suspension as necessary.

This bulletin replaces the version dated 12/06/2019. Tables 3 and 4 have been updated. Steps to change and match HVAC desired settings have been updated.

issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.

On certain vehicles, there may be early heat degradation at the front right cab mount due to excessive heat exposure. An exhaust shield will be installed on all vehicles involved.

Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.

Gen 5 DD15 equipped units have been brought in for service with a complaint of the instrument panel oil pressure gauge not moving during unit operation and/or stuck at 50PSI. The instrument panel oil pressure gauge does not operate the same as with previous engine models. Please be advised, this is normal operation and no further diagnostics are required. Do not down a unit for this complaint.

While validating Standard Repair Times (SRTs) for Detroit's new Gen 5 engine series, DTNA discovered an error in a pre-Gen 5 SRT for the New Service Replacement Engine Program. As a result, DTNA re-studied the SRT and concluded that time for removing/re-installing multiple components (e.g., exhaust manifold/turbo, engine sensor harness, rocker arm assemblies, etc.) should not be included.

On New Cascadia vehicles, the air filter housing rear mounting bracket bolts may be found to be loose or missing. If allowed to continue, this can lead to complete bolt failure which will allow the filter housing to rest on and possibly wear through the valve cover.

This heavy duty friction style belt tensioner kit contains the belt tensioner and two M10 bolts to correctly pin the friction style belt tensioner. The M10x80mm bolt is used to pin the engine cooling fan drive arm. The M10x50mm bolt is used to pin the engine accessory drive arm.

This bulletin replaces the version dated July 30, 2020. Information about a reman part has been added. New Cascadia vehicles with light emitting diode (LED) headlamps built from January 1, 2017 through February 17, 2020 may experience intermittent disabled headlamps due to an issue with the universal light ballast (ULB). The LED headlamps can turn off if the supply voltage drops below approximately 9V. This low voltage commonly and momentarily occurs when cranking the engine on a vehicle with batteries that are not fully charged. The momentary low voltage may cause the electronic ULB control unit to malfunction. The ULB may not resume normal function until the power supply to the headlamp is disconnected.

The gear train mounting bolts need to be checked for proper torque and adjusted as needed.

This bulletin replaces the version dated 09/18/2019. The part number for the oil control valve has been updated in the parts table.

New Cascadia vehicles ordered with battery box data codes (282-014-BATTERY BOX[ES] MTD IN RL BOC or 29G-001-PLASTIC AUX BATT BOX MTD BTWN RLS) mounted on in rails at the back of the cab, have battery cables that are exposed to rubbing, which may result in excessive chaffing. Chaffing is observed more on the ground cable exiting the box. Typically, the battery rubs are found during the routine battery inspections. The symptoms related to excessive chafing could include low battery voltage faults, or slow or no engine crank.

New Cascadia vehicles with light emitting diode (LED) headlamps built from January 1, 2017 through February 17, 2020 may experience intermittent disabled headlamps due to an issue with the universal light ballast (ULB). The LED headlamps can turn off if the supply voltage drops below approximately 9V. This low voltage commonly and momentarily occurs when cranking the engine on a vehicle with batteries that are not fully charged. The momentary low voltage may cause the electronic ULB control unit to malfunction. The ULB may not resume normal function until the power supply to the headlamp is disconnected.

The window regulators motors are not designed to be run continuously. The window regulator motors have a thermal cutoff. If they are run long enough, there will eventually be an open circuit and get a fault code.

Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.

New Cascadia vehicles with Detroit HDEP engines may experience engine harness chafing at the harness support bracket that mounts on the air compressor. To avoid this issue, a new hole is drilled on the bracket to enhance the spacing with tie straps and reduce harness contact with the mounting bolt. Additional harness wrapping is added to reduce the harness chafing.

Provides additional information as announced in CALABSMODVALVE communication.

Air Line Spacer Installation.

Detroit established the Warranty Service Replacement Engine Program to support an unrepairable catastrophic engine failure due to manufacturing defect. To improve understanding and utilization of the program, DTNA is clarifying eligibility and engine returns.

DTNA has decided to remove and replace the ABS modulator valves as part of an ongoing supplier quality study.

The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.

On the prior P3 Legacy Cascadia vehicles with manual transmission, the Bottom of Clutch (BOC) switch could be uses as an interlock for the engine crank circuit. If programmed in the SAM Cab, the engine crank circuit would require the clutch to be fully depressed in order for the engine to crank. P3 also offered a neutral switch as an interlock that could be used instead of the BOC and would require the transmission to be neutral in order for the engine to crank. P4 New Cascadia only offers the neutral switch as the interlock for engine crank.

Some engine component failures can cause metallic debris to circulate throughout the engine lubrication system. Although the oil filter will capture most of this debris, some debris may enter the clean side of the lubrication system during oil filter bypass. Detroit has created a lubrication system cleaning and flushing procedure to address this problem.

vehicles equipped with a dash controlled fifth wheel air operated king pin release valve. This revision updates the Standard Repair Times (SRTs) in the work instructions section.

equipped with a dash controlled fifth wheel air operated king pin release valve.

experiencing chaffing caused by vibration and dirt collecting in the harness conduit.

Front and rear HVAC systems operate as independent constant outlet temperature control (COTC) systems when Optimized Idle (OI) is not armed.

Parts Information.

horsepower ratings for HDEP and MDEG engine platforms.

2019 starting with ESN 471928S0697276,have some incorrect values set which can cause the fan to lock on at all times.

On some Cascadia wiper park brush that rides against the brush plate may wear and may result in a diminished wiper park signal.

fitting in certain situations when the suspension air is completely dumped.

Steps in this troubleshooting involving wastegates were removed.

the crankshaft position sensor hole in the flywheel housing. There is a modification required to the standard tool for it to clear the crossmember mounting bracket in the New Cascadia and fit properly into the bore.

P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.

Update to CXA 6_24_NOx submission.

Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.

Description of Revisions: This bulletin replaces the version dated June 2023. The title has been updated.

Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.

The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the PDC. This will allow for a more efficient and timely service.

REVISION: The work instructions have been updated with additional information regarding the USB flash drive, USB adapter, and the software download procedure. The minimum recommended size of the USB flash drive has been increased to 2 GB.

Certain vehicles equipped with DTNAs proprietary Common Telematics Platform (CTP) are not communicating; therefore they are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.

This bulletin replaces the version dated 1/22/2022. The build date in General Information has been added.

This letter is to inform you that the work instructions for SF625 have been updated with additional information regarding the USB flash drive, USB adapter, and the software download procedure.

This letter is to inform you that campaign SF630, Cascadia Lane Assist Software, will be reactivated with revised work instructions Monday, 11/15/21. Please print and use the revised bulletins for all work under SF630 from this point forward.

This letter is to inform you that campaign SF630, Cascadia Lane Assist Software, will be suspended today Friday, 10/22/21. On 10/22/21 you will see SF630 marked as 'Suspended' in OWL. It has been determined that a change in the procedure is necessary. A second Important Campaign Information letter will be posted when the changes have been made and the campaign is reactivated.

parameters and DDEC over the air.

and DDEC over the air.

This is an update for the previously communicated Over the Air functionality issue on CTP1s. We are currently testing a solution for the issue that is affecting these CTP1 telematics devices. While testing is not complete initial results are promising. The solution will require a soft ware update which is currently planned for October/November.

On Detroit powertrain equipped Cascadias, built in 2020, it may be necessary to complete an additional step in the programming process when updating the CPC501T software.

The updated times will be applied to repair orders opened on or after April 5, 2021.

This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.

Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.

Forward and lane camera not detected.

This letter is to inform you that revised bulletins for FOTA Field Service Campaigns SF576, SF610, and SF611 are available on DTNAConnect. Please print and use the revised bulletin for all work under SF576, SF610, & SF611 from this point forward. REVISION: The work instructions on all campaigns have been updated, a new campaign group with new parts were added to SF576 and an SRT was added to SF611.

Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.

service availability.

As of 8/24/2020 SSAMs received an internal software change that cannot be updated in the field. The software change eliminates the unintended 4-way flasher activation issue documented in this solution. For P4 vehicles built before 8/24/2020 this solutions still applies.

NOTE: Reference 20TS-04 Detroit CPC501T GHG21 Only; Bootloader Update if New Cascadia CPC501T is not at the software level shown in this table.

All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.

Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.

On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.

On Detroit powertrain equipped Cascadias, built in 2020, it may be necessary to complete an additional step in the programming process when updating the CPC501T software.

New Cascadia vehicles manufactured from September 12, 2018 through March 22, 2021 that are equipped with WABCO Anti-Lock Braking System (ABS) controllers log excessive 629-11 fault codes, which can lead to additional downstream fault codes. The ABS controller will receive a software update to eliminate erroneous fault codes and ensure proper function.

Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when a vehicle or obstacle is detected in front of the truck. Some of those trucks may continue decelerating to a complete stop, even after the vehicle or obstacle detected in front of the Detroit Assurance-equipped truck has moved away.

REVISION: The work instructions have been revised. Certain vehicles have a WABCO Anti-Lock Braking System (ABS) controller that logs excessive 629-11 fault codes which subsequently lead to additional downstream fault codes.

This letter is to inform you that the work instructions for Field Service Campaign SF622, Cascadia/49X ABS MBSP+ Controller Software Update have been revised.

This solution acts as an overall guide for troubleshooting Frontend Radar (RDF), Adaptive Cruise Control (ACC), and Active Brake Assist (ABA) issues. The troubleshooting approach below is an all-encompassing approach to address most of the relevant complaints related to the RDF. Some of it may be redundant for the specific issue you run into but most likely will address the issue you are facing.

Certain vehicles have a WABCO Anti-Lock Braking System (ABS) controller that logs excessive 629-11 fault codes which subsequently lead to additional downstream fault codes.

New Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when a vehicle or obstacle is detected in front of the truck. Some of those trucks may continue decelerating to a complete stop, even after the vehicle or obstacle detected in front of the Detroit Assurance-equipped truck has moved away.

REVISED: This CAL revises the CAL issued August 10th, 2020. Western Star 49X vehicles have been added to the CAL scope and instructions for downloading and installing software to address the ABS warning light illumination with ABS code SA 11, SPN 629, FMI 11 have replaced the corrective action of the previous CAL.

The 6-pin connector located at the side radar can show signs of water intrusion if wires are strained at the connector. Wires without strain relief can allow water to intrude past the seals, resulting in corrosion on the terminals and pins within the connector. Active fault codes for lost communication with RDU and SRRM, plus other codes for CPC, CGW and ABS.

New Cascadia vehicles with sleeper cabs may become extremely cold when in A/C mode, which can lead to reduced airflow as a result of internal ice buildup at the evaporator. Durability of the Espar D5 heater system when paired with the battery parked HVAC system (BPHS) can be improved by applying "cool down" software to the parked control unit (PCU).

Certain vehicles with Detroit front axles and Meritor EX-L front air disc brakes do not have access to the front brake zerk fittings for lubrication.

Service brake state change is required to set the cruise control. Since the CPC looks to the SSAM for service brake signal the SSAM must be sending a brake signal for cruise control to function. Replaces original Service Solution from July 2018.

Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition. REVISED: This CAL replaces the CAL issued June 17th, 2020. The phrase "if equipped" in reference to cab load disconnect switches has been removed.

Some Cascadia and New Cascadia vehicles equipped with Meritor steer axle drum brakes with a front axle rating less than 13,300 lb (6038 kg) have experienced brake squealing noise when the service brakes are applied at lower speeds. NOTE: This is a nuisance noise issue and not a failure. The solution given in this service bulletin may fix this issue.

Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition.

The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area.

The Enhanced Stability Control (ESC) function within the ABS module that applies to the vehicles in your possession needs to be updated for the axle spread values. The ESC with the current values functions as it should, but should be updated to ensure proper calibration in the future.

The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area.

The concern only impacts the quality of video captured and transmitted to the SafetyDirect Portal during an Active Brake Assist event or driver requested video recording.

Some Cascadia day cabs with FE13 roof fairings may be more susceptible to water intrusion into the cab at the top of the cab door due to the way the air flows around the FE13 fairing. Water is pushed past the door seals while the vehicle is in motion, possibly resulting in water intrusion.

Instructions provided to adjust the door hinge mounting.

Due to colder weather, there may be an increase in the frequency of faults, noted below, on GHG17/21 DD13 trucks built after June 5th 2019. This is due to a calibration issue in the current MCM software (14.1.1.5 or 14.2.1.3). New software is scheduled for release in the first quarter of 2021 that will address these faults.

Due to colder weather, there may be an increase in the frequency of faults, noted below, on GHG17/21 DD13 trucks built after June 5th 2019. This is due to a calibration issue in the current MCM software (14.1.1.5 or 14.2.1.3). New software is scheduled for release in the first quarter of 2021 that will address these faults.

Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.

If a truck tractor is ordered without mudflaps and/or mudflap support brackets, the rear reflective tape applied to the mudflaps or mudflap brackets during production is delivered loose with the vehicle. FMVSS/CMVSS 108 S5.7.1.4.3 requires reflective tape on all truck tractors domiciled in the United States and Canada.

This bulletin replaces the version dated June 17,2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts.

Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).

DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.

Some new CTPs being installed in the field have failed to activate and do not communicate with Detroit Connect back end. The activation of the CTP requires that the VIN and CTP serial number pair is transmitted from DiagnosticLink to the Detroit Connect registration server. When using the old procedure, there may be some factors that may prevent that VIN and CTP Serial Number pairing data from uploading to the server.

Reference service bulletin 54-324 or MCP submission, 20MC4726, CALFTL54-006.

On certain, vehicles the backup alarm will not sound when the headlights are in the ON position. The software controlling the backup alarm will be updated.

automatic headlamps and rain sensing wipers. If equipped with Detroit Assurance 5.0, daytime running lights (DRL), no exterior sun visor, and no cruise control options that disengage with the headlights or wipers, the automatic headlamps and wipers can be retrofitted.

To maintain access to the Detroit server, all DiagnosticLink computers must be updated with the current version of DiagnosticLink software. all DiagnosticLink 8.08 installed versions will be disabled as of Tuesday, January 28, 2020.

60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.

retrofits.

vehicle due to an improperly installed halogen headlamp bulb,

The welded axle seats were installed incorrectly on the rear most drive axle for specific vehicles resulting in an incorrect axle pinion angle. The existing welded axle seats will be removed and replaced with new axle seats installed in the correct orientation.

due to an improperly installed halogen headlamp bulb,

Some New Cascadia trucks equipped with Detroit Diesel New Final Drive (NFD) axles have a high temperature warning parameter. The warning is set too low for some applications, and under certain conditions that are not harmful to the axle, the high temperature warning will appear on the dash and indicate an error requiring service.

The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.

travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.

Service Solution for P4 Cascadia Front HVAC Evaporator Freezing. Front evaporator freezes creating ice buildup, reducing airflow through the vents.

Service Kit.

This may affect Fleet Fuel Analysis and Fuel Economy Calculations.

On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.

Front evaporator freezes creating ice buildup, reducing airflow through the vents. The evaporator freezing condition is very hard or cannot be duplicated, in a repair facility. Because the condition is hard to duplicate, determining root cause is still under investigation.

D20M8REV1 have been posted on DTNAConnect.

Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.

Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.

available to download from the Detroit Diesel server.

Some New Cascadia vehicles with chassis fairings have remote-fill Diesel Exhaust Fluid (DEF) tanks which have new instructions to replace the remote fill hose and fitting. Proper torque value is critical, as the remote-fill fittings are plastic and can easily crack if overtightened. The gasket on the fill fitting is sensitive to improper installation, and can get pinched, resulting in a DEF leak.

available for download from the Detroit Diesel server.

available for download from the Detroit Diesel server.

On some Cascadia vehicles with a KUS fuel level sender, the needle on the fuel gauge is not touching the full mark when the fuel tank(s) are completely filled. The gauge will show approximately 95% full, but will not reach the full mark.

This feature enables Active Regeneration of the DPFs while in PTO mode.

Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.

Effective April 20, 2022, owners of New Cascadia vehicles have the option of replacing factory-installed standard windshields with L20 TufGlass windshields.

Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.

Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.

Cascadia trucks built from January 1, 2017 through June 16, 2020 may be equipped with auxiliary mirrors that vibrate or wobble. A service kit (part number 22-77791-500) is available to resolve the issue.

improve drainage during the e-coat process in the manufacturing plant. The larger holes allow more cold air to flow through the doors, most noticeably in extreme cold conditions.

Lower arm cover designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.

This bulletin replaces the bulletin dated 02/08/2021. The location for the date stamp has changed. A note has been added to Fig. 2.

Replacement doors for New Cascadia vehicles are now pre-drilled with two holes for the installation of turning vanes. If turning vanes are not installed, the pre-drilled holes need to be plugged with ratchet fasteners.

In order to reduce part proliferation, and maintain relevant stock in the Parts Distribution Center (PDC), service bumpers were created. While ordering a production bumper replacement, order one of the eight service bumpers from Table 1, and relevant interchangeable parts from Table 2 based on vehicle configuration.

A water leak in the seams between the cab roof and cab side wall or back wall can result in water becoming trapped in the upper A-pillar area in some Cascadia and New Cascadia vehicles. This water may migrate inside the cab and eventually spill through the marker light fastener clearance holes and drip on the dash.

New Cascadia day cab vehicles with roof fairings may experience minor water leaks through the upper door seals. This issue can be minimized by regularly wiping down the door seals to keep them free of road grime. A rain gutter seal can also be installed above each door using a Cascadia tertiary seal (part number 18-63286-002).

Different types of cab leaks can result in water dripping from the top of the windshield, onto the dash. Replacing a windshield gasket unnecessarily may create new leak issues. Do not replace a windshield gasket unless it has been confirmed to leak, using the cab pressure test.

Delfleet One has been added for aftermarket use. This version replaces service bulletin dated May 5, 2017.

and to ensure the hood is still sealed for maximum cooling.

distance for paint finish standards.

Thomas Built Bus, Export and Direct warranty customers

Certain vehicles may experience the loss of Active Lane Assist (ALA) while driving due to decreased sensitivity of the steering wheel, with no visible indicator to the operator. ALA is an accessory system and the driver controlled steering function including power steering is not affected.

Certain vehicles may experience the loss of Active Lane Assist (ALA) while driving due to decreased sensitivity of the steering wheel, with no visible indicator to the operator. ALA is an accessory system and the driver controlled steering function including power steering is not affected.

The serial number for an ALA steering column is scanned at installation and displays in OWL on the Major Components screen. Effective for repairs performed on or after August 24, 2020, if a factory-installed ALA steering column is replaced due to a warrantable failure, the serial number will be required on the Failure tab. If the replacement serial number is not entered on the claim, a red error message will display.

Walmart to inspect the draglink for a loose castlenut at the steering arm connection point.

Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control. The procedure to check the current software version of the radio is updated.

Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control.

This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.

On certain Freightliner Cascadia vehicles with Allison automatic transmissions, a software error may prevent the transmission from shifting out of neutral.

Classic and New Cascadia vehicles equipped with DT12 transmissions, built from approximately January 2017 to mid-March 2021, may experience rubbing/chafing on the chassis harness near the transmission.

Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.

Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.

Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.

With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.

It has been discovered that certain TM2020 units have porosity issues in and around the oil cooler line fittings on the center housing.

On certain Cascadia vehicles, the current steering gear servo drive system does not allow vehicles to update to the latest software version. The steering gear servo drive will be replaced with a new drive, which includes the latest software, and the steering will be recalibrated

Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.

Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

Select New Cascadia vehicles may have been delivered to customers with insufficient torque applied to the hex nuts at the front of the spring hanger.

Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

Our records indicate that you are the owner of certain vehicles. DTNA is requesting that the M20 fastener used to attach the steer axle spring to the forward spring hanger be inspected on these vehicles.

Visual Inspection is necessary for the condition of the oil level in the steer axle hubs.

This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.

This version updates applicability to New Cascadia.

These new axles require a new tool to compress the Driver Controlled Differential Lock (DCDL) spring. To remove and install the DCDL spring, the tool DSN0FDA17001 is needed.

Newest Revision: A screenshot of the DiagnosticLink screen showing in Fig.15 showing 'Activation OK' must be kept on file with the repair order. This letter is to inform you that tools are now required for the SF657 repair, and the work instructions have been updated.

Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31 of the work instructions, with the message 'Activation OK' must be kept on file with the repair order. Previous Revision: This letter is to inform you that tools are now required for the SF625 repair, and the work instructions have been updated.

Some customers have reported incorrect or undesired pop up messages occurring in the ICC5 display and have requested field correction.

On right-hand drive New Cascadia vehicles built before September 28, 2020, incompatible radio software can cause the Pana-Pacific DEA505 radios (A22-76228-000) to send the Bluetooth audio to the left-hand door speaker.

Similar to Service Solution 1034680 which also informs about relocating the microphone.

New Cascadia vehicles equipped with Detroit Assurance 5.0 that are not equipped with Active Lane Assist (ALA) may incorrectly display ALA availability in the ICUC quick access menu. The following procedure will provide a parameter update to correct the ICUC menu display.

Some fleet drivers are complaining about a lack of reception of the Bluetooth microphone due to it's proximity in the center of the overhead console. The Bluetooth microphone can be relocated into the driver's side overhead panel, either left hand or right hand drive applications.

The prior submission added new screenshots. This revision adds clarification for vehicle programming.

The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.

Description of Revisions: This bulletin replaces the version dated 06/21/2022. Formatting errors have been corrected.

This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has been changed to reflect a company name change to Eberspaecher.

Additional photos have been added.

Freightliner 108SD/114SD, Coronado, New Cascadia, and Business Class M2 vehicles and Western Star 4700 and 4900 vehicles equipped with a certain tire rating have the wrong Component GWR label. DTNA is requesting the current Component GWR label be replaced with the correct label.

added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.