2018 Freightliner Cascadia TSBs
1,000 Technical Service Bulletins across 16 categories
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281 bulletinsFleet Communications for NFD Lower Oil Plug Location - SP Axles
CX Advocate for KY AEB Notice
Customer letter for Detroit Assurance Kentucky Interstate 71 Road Hazard
CX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for GATS2.4 being expanding to DD15
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for NFD fill plugs
CX Advocate communication for NOx conversion low faults
Customer letter regarding variable speed water pump.
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
Meritor Rear Axle Temperature Parameters On Cascadia vehicles equipped with Meritor drive axles, the high temperature...
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warning parameter is set too low for some applications, for vehicles equipped with synthetic oil, and for certain conditions that are not harmful to the axle.
SAM Cab & SAM Chassis Wall Charts
Cascadia Fault codes 6.0
Odometer racks up mileage when the vehicle is stationary - Cascadia
SS 469068 Cascadia SAM Cab, SAM Chassis, MSF and CGW Hardware Compatibility
SS 1033121 Adding a Fan Override Switch (Legacy Cascadia)
SS 1033133 Wipers Creeping With Wiper Switch Off (New Cascadia)
SS1033363 CEL on Above 70 MPH (CPC fault code 1624/3)
SS1033452 Setting the time in the ICUC (New Cascadia)
TechTalk Discussion GHG 17 Regens not Completing
Tech Talk discussion on new Cascadia cruise not working.
Freightliner Action Bulletin FAB158 Cummins Eaton SmartAdvantage
Freightliner Action Bulletin FAB154 New options for Cascadia
Air-to-Oil Coolers for New Detroit DT12
Air-to-Oil Coolers for DT12 in New Cascadia
Evolution APU No Regen.
Tech talk discussion on HC DOSER WILL NOT ACTIVATE DURING REGEN.
Customer Advisory Letter for DEF Header Replacement.
sb3532 Detroit Drive Axle Identification and Lubrication
0806-17 SPN 101 (MCM)(GHG17)
0805-17 Contaminated Fluids
0803-17 SPN 411 (MCM) (GHG17)
0801-17 Symptom Diagnostics: Coolant Loss
Tech Talk discussion on 3226/20 Fault code always came back.
Tech Talk discussion on New Cascadia Dump Switch not working.
Tech Talk continued discussion on Detroit Assurance Radar Picking Up Overhead Signs.
TechTalk discussion on Fault Code 520342-17.
Tech Talk discussion on Detroit Assurance Radar Picking Up Overhead Signs.
Tech Talk discussion on Possible new regen strategy on GHG 17.
Tech Talk discussion on P3 Cascadia not able to install new CPC.
Tech Talk discussion on DDEC reports.
Tech Talk continued discussion on Fault Code 520342-17.
Tech talk discussion on DD13 throwing fan belts.
Tech Talk discussion on ESPAR units not functioning.
Tech Talk discussion on Cruise Control Intermittently Dropping Out.
Customer Advisory Letter for New Cascadia Cummins ISX12N Natural Gas Cab Mount Heat Shield Installation.
Tech Talk discussion about Common Powertrain Controller(CPC) not configured to Cascadia
Tech Talk discussion on DD13 keeps throwing belts.
Tech talk discussion on inaccurate reading DEF gauge.
Tech Talk discussion on fault code 520229-4
Tech Talk discussion on Possible new regen strategy on GHG 17.
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
Tech Talk discussion on new Cascadia P4 ICU issue for clearing codes after updating.
Tech Talk discussion on Fault Code 520342-17.
Tool Letter for ICC5 Programming Cable
Tool Letter for New Final Drive Pinion Cover Install Tool
Tool Letter for New Tool Kit Replacement Components DDE DKICHA018006 Components 1, 2 and 3
PowerNet Assessment Tool Repair Procedure
SF578 - Revised Bulletin
ICI Letter to dealer
SF560 - Revised Bulletin
Installation of Vortex Generators
Revised Bulletin
Reactivation and revision
Rear PTO Pump Support CA
SS 1034216 Detroit Assurance Radar Front End Shipping Label
ICI19-012 SF576 - Revised Bulletin
ICI19-013 INT FL806 ? Revised Bulletin
fp00024 Cable-Tie Reference
Letter to customer on Coverage Extension GHG17 After Treatment
SS 1033951 New Cascadia - Low Air Warning Audible Alert (Buzzer) Operation
Diagnostics
Diagnostics
Diagnostics
Diagnostics
SPN 168 (CPC3) (GHG17)
SPN 168 (CPC3) (GHG17)
Power Take-Off Air Solenoid
Power Take-Off Air Connection Fitting
Power Take-Off Position Switch
SPN 3226 (ACM) (GHG17)
SPN 96 (MCM) (GHG17)
SPN 3226 (ACM) (GHG17)
Diagnostic tests - Two Filter System - FSIC Leak Test
SPN 712 (CPC) (GHG17)
DT12 PTO Upfit
Enhanced Stability Control Ground Cable Routing
FL799 - Revised Bulletin
Letter to customer on Coverage Extension GHG17 After Treatment
Diagnostics
Diagnostics
Diagnostics
Diagnostics
SPN 168 (CPC3) (GHG17)
SPN 168 (CPC3) (GHG17)
Power Take-Off Air Solenoid
Power Take-Off Air Connection Fitting
Power Take-Off Position Switch
SPN 3226 (ACM) (GHG17)
SPN 96 (MCM) (GHG17)
SPN 3226 (ACM) (GHG17)
Diagnostic tests - Two Filter System - FSIC Leak Test
SPN 712 (CPC) (GHG17)
DT12 PTO Upfit
Technical Publications Ordering
DT12 PTO Upfit
Enhanced Stability Control Ground Cable Routing
SS 1033951 New Cascadia - Low Air Warning Audible Alert (Buzzer) Operation
FL799 - Revised Bulletin
Power Take-Off Air Solenoid
Power Take-Off Air Connection Fitting
Power Take-Off Position Switch
SPN 3226 (ACM) (GHG17)
SPN 96 (MCM) (GHG17)
Diagnostic tests - Two Filter System - FSIC Leak Test
SPN 712 (CPC) (GHG17)
DT12 PTO Upfit
SS 1034028 New Cascadia Espar shutting off when SSAM goes to sleep
FL783 - Revised Bulletin
SF567C & SF567D ?Temporarily Suspended
65mm Pinion Socket Tool DDE DSN0M617001
FL742 Freightliner and Western Star Tow Hooks
ICU4Me Low Air Pressure Warning Change
Towing Procedures
Trailer recepticle backwall grounding stud
New Cascadia Key Fob ID Retention
Customer Advisory Letter- Telematics Connections
New Cascadia Cruise Control Will Not Set
Operating Hours for the Customer Assistance Center
SS 1033452 Setting the Time in the ICUC (New Cascadia)
Vehicles with Meritor drivelines bene from a softer durometer center bearing support.
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Vehicle will continue to have a 1st order driveline vibration after the driveline assembly was rebalanced.
0508-18 Aftertreatment
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
18CSA9 Release of DiagnosticLink 8.08
sb54299 ICU3 to ICU3S Replacement Guidelines
sb54291 Detroit Assurance Lane Departure Warning Camera Installation
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
SS 1033452 Setting the Time in the ICUC (New Cascadia)
SS1033446 Driveline Support Bearing - Meritor Driveline
0508-18 Aftertreatment
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
Instructions for installing the Lane Departure Warning Camera.
SS 1033363 CEL On Above 70 MPH (CPC fault code 1624/3)
SS 1033351 New Cascadia Fault Coed SA 33 SPN 520197 fmi 31 MQ Switich Bus - Malfunction
MY18M1a 05-MAR-2018 Vocational
sb31040 Lifting Procedure, New Cascadia
0402-18 SPN 625 (CPC) (GHG14)
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
sb4932 DEF Gauge Reading Incorrectly
525-13 SPN 2791-FMI 7 ? ALL YEARS
54-279 - Intermittent Communication Between the TrailerTRACS Transmitter and the Qualcomm Unit
(MCM) (GHG17)
(ACM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(CPC)(GHG17)
(ACM) (GHG17)
(ACM) (GHG17)
(ACM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) GHG17
(MCM)(GHG17)
Contaminated Fluids Diagnostic Tests
Diagnostic Tests
(ACM) (GHG17)
(ACM) (GHG17)
(CPC) (GHG17)
(ACM) (GHG17)
(CPC)(EPA10-GHG14) and SPN 98 (CPC)(GHG17)
0301-17 Contaminated Fluids
sb54215 ICU4M Missing VORAD Information or Reporting Fault SA 42 SPN FMI 07
sb4269 Excessive Moisture in the Air System
0203-17 SPN 5741 FMI 13 (GHG17) (MCM)
0208-17 SPN 412 (MCM) (GHG17)
0206-17_ SPN 521049 (MCM) (GHG17)
0204-17 SPN 521050 (MCM) (GHG17)
0205-17 SPN 521052 (MCM) (GHG17)
18SP733 GHG17 Medium Duty DD8 Oil Filter Kit
Replacing or Upgrading Airliner 40K Transverse Torque Rods
DT12 PTO Upfit
sb4930 Gentech DEF Coolant-Flow Solenoid, Testing and Replacement
0402-18 SPN 625 (CPC) (GHG14)
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
ssb42073 Inspeccin de fugas de aire del transportista concesionario
ssb42072 Diagnstico de fugas de aire
sb54300 ICU4Me Low Air Pressure Warning ChangeB
sb49039 Cleaning DEF Line ConnectorsB
sb49038 Magnetized Fill Neck for Six-Gallon DEF TanksB
sb42072 Air Leak DiagnosticsB
sb31034 Towing ProceduresB
sb3532 Detroit Drive Axle Identification and LubricationB
sb3329 Caster Angle Specifications, Cascadia vs.
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New CascadiaB
sb2652 DT12 PTO UpfitB
sb00042 Flood Damage Repair GuidelinesB
sb0039 New Natural Gas Vehicle Information WebpageB
fsb42072 Diagnostic de fuite d'air
fsb4269 Humidit excessive dans le systme d'air
sb3132 Cascadia Chassis Side Fairing Lower Air Deflector Retention
sb3131 Huck-Spin 2 Changeover
13TS2 Single-Speed Fan Operation on Cascadia Vehicles
sb8844 Braces for Cascadia Cab-Mounted Splash Shields
sb4932 DEF Gauge Reading Incorrectly
SS 1033262 ESPAR Airtronic and Hydronic --Troubleshooting Guides
Power Take-Off
Power Take-Off
SPN 157 (MCM) (GHG17)
Symptom Diagnostics - Noisy One-Box Aftertreatment
Diagnostic Tests - Two-Filter System, Three Filter
SS 1033363 CEL On Above 70 MPH (CPC fault code 1624/3)
SS 1033351 New Cascadia Fault Coed SA 33 SPN 520197 fmi 31 MQ Switich Bus - Malfunction
MY18M1a_05-MAR-2018_Vocational
sb31040 Lifting Procedure, New Cascadia
SPN 1322 (MCM) (GHG17)
SPN 5741 (ACM) (GHG17)
Symptom Diagnostics - Hard Start No Start
SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)
Freightliner Cascadia Combined ESC, AAVA Bracket
0139-17 Coolant Housing
0137-17 SPN 3361 FMI 5 (ACM) (GHG17) SPN 3361 FMI 5 (ACM) (GHG14)
0133-17 SPN 625 (CPC) (GHG17)
0132-17 SPN 521005 (CPC3) (GHG17)
0131-17 SPN 521054 (CPC3) (GHG17)
0130-17 SPN 520211 (IPPC) (GHG14) SPN 520211 (IPPC) (GHG17)
0129-17 SPN 102 (MCM) (GHG17)
0127-17 SPN 1077 FMI 14 (GHG14) (GHG17) (MCM)
0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1
0125-17 SPN 4817 (MCM) (GHG17)
0124-17 SPN 3720 FMI 14 - (MCM) (GHG17)
0123-17 SPN 1483 (CPC3) (GHG17)
0122-17 SPN 521058 (CPC3) (GHG17)
0121-17 SPN 521050 (CPC3) (GHG17)
0119-17 SPN 3217 (MCM) (GHG17)
0111-17 SPN 1077 (MCM)(GHG17)
0106-17 SPN 520296 (MCM) (GHG14) and SPN 520296 (MCM) (GHG17)
Detroit Drive Axle Lubrication
Caster Angle Specifications, Cascadia vs.
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New Cascadia
12C3bul-DocTrac - Final
12C3 - Instructions-DocTrac -Final
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Release of DiagnosticLink 8.02
sb54291 Detroit Assurance Lane Departure Warning Camera
15-009_Detroit_New_SDTs
15TL5 DAVCO Shop Pro FXP 95
15CSA4 Holiday Schedule for the Detroit Customer Support Center
713-14 Symptom Diagnostics - Combustion Gas in Coolant
715-14 Symptom Diagnostics - Coolant Los
14-028 Remy Extended Coverage Direct File
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-023 Detroit Axles Pre-Approval Changes
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
54-215 - ICU4M Missing VORAD Information or Reporting Fault SA 42 SPN 639 FMI 07
16-009R_OWL Enhancements
New Detroit Bearing Failure Analysis Standard Diagnostic Time
17-026 Holiday Closure 2017
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
17CSA24 Holiday Schedule for the Detroit Customer Support Center
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
17CSA22r Release of DiagnosticLink 8.07
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
15-028 New Detroit Coolant Line SRTs
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
_NewDetroitCoolantLineSRTs
13wo3rev2_final Actual Labor Hours on Detroit Claims
Pre-Delivery & Maintenance
116 bulletinsTechnical Service Bulletin for Cascadia Generations
Service Solution for DT12 Oil Plug Ports
Technical Service Bulletin for Load Dump Switch Inspection and Installation on Dometic Refrigerators
Service Solution for Cascadia intermittent no-start and CPC not configured message
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Technical Service Bulletin for Detroit Drive Axle Identification and Lubrication
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top...
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Performance Passive Lube Management.
Technical Service Bulletin for Detroit Drive Axle Identification and Lubrication
Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended.
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Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.
Field Service Campaign Owner Reminder Postcard large population
Field Service Campaign Owner Reminder Postcard small population
Field Service Campaign Owner Reminder Postcard large population
Field Service Campaign Owner Reminder Postcard small population
Technical Service Bulletin for New Final Drive Over Heat Diagnostic
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
Important Campaign Information letter for FL974 - Revised Bulletin & Population
Freightliner Service Bulletin for Converting CTP1 to CTP2.
Service Solution for New Cascadia Low PowerComplaint.
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When additional floor heat insulation is ordered, the throttle pedal in some cases (when the throttle is fully depressed) may not reach 100% (full throttle). This can also occur if aftermarket floor mats are added to the vehicle.
Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2
Service Solution for SSAM Fault 520197/31 - MQ SwitchMalfunction Troubleshooting
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
Important Campaign Information Letter for SF576 Reactivated and Termination Date Extended.
Service Solution for Detroit Assurance Radar Front End Shipping Label.
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It has been reported that in some cases shipping labels may have been affixed to the inside center of the front cover on aftermarket parts. The shipping label has since been moved to the outer edge of the front cover, which should not affect the RDF's ability to properly sense obstacles located in front of the vehicle.
Service Solution SS 1033198 P4 New Cascadia Refrigerator Power Supp...
Revised Freightliner Service Bulletin for New Cascadia Key Fob ID Retention.
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This bulletin replaces the version dated 8/15/2018. The guidance for locating the serial number for key fobs has changed. It is no longer necessary to document the serial number in PartsPro.
17CSA16 Release of DiagnosticLink 8.06 Service Pack 1
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
Important Campaign Information Letter for SF576 - Campaign Suspended.
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Due to parts availability it has been determined that this campaign will be suspended. A second Important Campaign Information letter will be posted when the campaign has been reactivated.
Revised Service Bulletin for DT12 PTO Upfit.
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This bulletin replaces the version dated 09/13/2019. DDCSN and Power Service Literature references have been removed.
Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts.
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Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change.
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A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. The revision includes additional information on retrofit and service kits.
Important Campaign Information letter announcing Dealer Travel for Campaign Performance.
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This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the...
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Warranty Department will be revising the Warranty Manual.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces.
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The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement.
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On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change.
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A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
Service Solution for CTP Reset Warning When Using DiagnosticLink Version 8.12.
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Starting with DiagnosticLink version 8.12, a new Common Telematics Platform (cTP) Not Communicating Over the Air symptom based Advanced Diagnostic procedure was released with the intent to resolve specific issues on a certain population of trucks. Please, do not run this procedure unless specifically directed by a DTNA field service representative, or by the Detroit Connect support team.
Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change.
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A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
Warranty Information Letter for Warranty Training Online.
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DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers.
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To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers.
Freightliner Service Bulletin for vibration troubleshooting - finding the cause.
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This version replaces the version dated 5/1/14 and adds New Cascadia.
Freightliner Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or...
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SPL250 with first order driveline vibration.
Important Campaign Information Letter announcing that field service campaign SF576 has been suspended until a change in...
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the procedure has been made.
Field Service Campaign has been suspended until a change in the procedure is made.
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in...
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DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers
Customer Advisory Letter that an inspection to determine if the high current breaker has been bypassed.
Important Campaign Information letter announcing that SF560 has been revised for improved clarity of individual...
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programming steps.
Field Service campaign has been revised for improved clarity of individual programming steps
Service Solution to fix switch malfunction
Tool Letter for updating Cascadia and Western Star 5700 oil-to-air coolers.
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To be used with service bulletins SB26-051 and SB26004 respectively.
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found...
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on TechLit.
Service Bulletin for DT12 PTO Upfit
Communication to assist the field with service vibration issues on DTNA vehicles
Warranty Policy Letter to communicate Detroit Return Changes
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
Service Bulletin to address wiper issue.
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On some Cascadia vehicles, when a request for wiper activation is made the wipers may not function. This can result from an overcurrent condition, which causes the wipers to stop functioning and immediately set fault code SPN 522215 FMI 6.
Service Bulletin to replace the white drip shield and secondary SAM cover on the SAM Cabin, with a new one-piece drip...
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shield.
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center...
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(TDC) communication issues.
Service Bulletin sent out customers describing procedure is to replace the white drip shield and secondary SAM cover on...
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the SAM Cabin, with a new one-piece drip shield.
Service Bulletin provided to customers regarding ICU3 to ICU3S Replacement
Training Solution created by DTNA to provide guidance to customers when searching for service information for components...
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and systems not owned by Daimler Trucks North America (DTNA).
Campaign Letter to dealer
ICI19-014 SF560 ? Campaign Suspended
ICI19-015 FL780 ? Campaign Suspended
Service Bulletin- sb54311 ICU Odometer Programming
Service Solution: 1033995, SPN 523005 FMI 7 and 524042 FMI 19 Fault Codes
FL800 - New Recall Announcement
Service Bulletin DT12 PTO Upfit
FL800 ? Campaign Suspended
Service Solution: 1033995, SPN 523005 FMI 7 and 524042 FMI 19 Fault Codes
FL800 ? New Recall Announcement
Service Bulletin DT12 PTO Upfit
Reminder: Paper Service Bulletin Mailings Are Discontinued
FL800 ? Campaign Suspended
Service Information Bulletin
Important Campaign Information on FL614 Recall
Service Solution 1034013 - New Cascadia ASAM / SSAM Connector Substitution
Service Information Bulletin- Input Shaft Pilot Bearing Measurement Specification
Service Bulletin New "Natural Gas Vehicle Information" Webpage
D18M7 ? Replaced by Recall D18R7 (FL802)
Recall Bulletin- FL784 ZF Pitman Arms
Service information Bulletin -HDEP PLV Return Line Tool DSN470E17006
Service Information Bulletin for Aftertreamtent Failure Guide
Important Warranty Information on AutoMeter BCT-460DTNA Powernet Assessment Tool: Warranty Requirement and Claim Filing
Service Information Bulletin
Service Information Bulletin
Service Information Bulletin
Release of DiagnosticLink 8.08 Service Pack 2
Field Service Campaign: New Cascadia Retrofit
Service Bulletin: Pre-Delivery Inspection Oil Fill for New Final Drive (NFD) Axles
MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
MY18M4-Bulletin-02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.
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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or OWI." Fillout the form, then select "Review."
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
sb83155 Espar Service Information
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
sb42073 Transport Dealer Air Leak InspectionB
Transport Dealer Air Leak Inspection
15-015 Warranty Exclusions Reminder
14-026-DLR SelecTruck Warranty Enhancements
Canadian Warranty Parts Return Address Change
OWL Enhancement Service Model Field
Warranty Classroom Training in 2018
12-041-DLR Over the Counter No Hassle Warranty (OTC)
_Warranty Recognition Program - Coming Soon
Engine
112 bulletinsCX Advocate for turbo oil drain cracking
My Communications for Variable Speed Coolant Pump for DD13 Engines - Cascadia/57X Only
CX Advocate for turbo oil drain cracking
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
Service Solution for Cascadia with Cummins Engines and eViscous Engine Fan with Communication Issues
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
CX Advocate for clean idle label placement
Service Solution for Cummins Engine andWABCO OnGuard (Obtaining Cruise When AdaptiveCruise Is Interrupted).
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Interruption of the forward radar system results in loss of both standard and adaptive cruise functions. The OnGuard system will recover (self-heal), once the issue goes away, but the drivercannot get Adaptive Cruise Control functional until the ignition switch is cycled. Applies to all New Cascadia vehicles built with Cummins engines and WABCO OnGuard.
Service Solution for Aero Height Control Interfering with RDF Alignment.
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The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce drag and achieve better fuel efficiency. The Hadley Smart Valve (HSV) is the module that makes this possible by applying and exhausting air from the rear axle suspension as necessary.
Service Solution for Cummins PTO functionality error software level 81Z-006.
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Cascadia/Western Star 49X with Cummins engines combined with software level 81Z-006. A programming bug in the central gateway (CGW) for software level 81Z-006 will not allow completion of the preset #2 PTO engine speed. During PTO speed request for anything greater than the #1 set speed , if the Cummins ECU software determines that the increase in speed isn't ramping fast enough, it will refer to an engine torque control setting instead of the engine speed control setting.
Service Solution for Aero Height Control Interfering with RDF Alignment and 42/523004/13 and 232/524042/9 Active for...
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vehicles equipped with Hadley Smart Valve. The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce drag and achieve better fuel efficiency. The Hadley Smart Valve (HSV) is the module that makes this possible by applying and exhausting air from the rear axle suspension as necessary.
Cascadia - Engine Will Not Crank (No Starter Output from SAM Cab)
SS1033482: Trailer Stop lamp activation w/ hand valve (parameter configuration) - P4 New Cascadia
SS1033418 New Cascadia with Cummins Engine will not frank after flashing the SSAM
Updated Freightliner Service Bulletin for Adjusting Automatic Temperature Control Range with Optimized Idle.
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This bulletin replaces the version dated 12/06/2019. Tables 3 and 4 have been updated. Steps to change and match HVAC desired settings have been updated.
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing...
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issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil
17TS12Rev1 GHG17 Heavy Duty Engine Platform 1-BOX? Aftertreatment System ATS Wire Harness
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters.
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Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
Service Solution for P3 - CEL On and Engine de-rate due to ATD Chassis Harness Circuit 532M5+ at DEF Heater Supply...
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location is shorted.
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps.
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There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
Warranty Information Letter for Detroit New Service Replacement Engine SRT Update.
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While validating Standard Repair Times (SRTs) for Detroit's new Gen 5 engine series, DTNA discovered an error in a pre-Gen 5 SRT for the New Service Replacement Engine Program. As a result, DTNA re-studied the SRT and concluded that time for removing/re-installing multiple components (e.g., exhaust manifold/turbo, engine sensor harness, rocker arm assemblies, etc.) should not be included.
Tech Talk discussion on service brakes lock up when using engine brakes.
Freightliner Service Bulletin for Air Cleaner Support Bracket Bolt Replacement.
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On New Cascadia vehicles, the air filter housing rear mounting bracket bolts may be found to be loose or missing. If allowed to continue, this can lead to complete bolt failure which will allow the filter housing to rest on and possibly wear through the valve cover.
Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit.
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This heavy duty friction style belt tensioner kit contains the belt tensioner and two M10 bolts to correctly pin the friction style belt tensioner. The M10x80mm bolt is used to pin the engine cooling fan drive arm. The M10x50mm bolt is used to pin the engine accessory drive arm.
Tech Talk discussion on New Cascadia front blower motor inoperative.
Detroit Diesel Field Service Campaign for Engine Emission Label Replacement.
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Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
Updated Freightliner Service Bulletin for Updated ULB Control Unit for LED Headlamps.
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This bulletin replaces the version dated July 30, 2020. Information about a reman part has been added. New Cascadia vehicles with light emitting diode (LED) headlamps built from January 1, 2017 through February 17, 2020 may experience intermittent disabled headlamps due to an issue with the universal light ballast (ULB). The LED headlamps can turn off if the supply voltage drops below approximately 9V. This low voltage commonly and momentarily occurs when cranking the engine on a vehicle with batteries that are not fully charged. The momentary low voltage may cause the electronic ULB control unit to malfunction. The ULB may not resume normal function until the power supply to the headlamp is disconnected.
Updated Service Bulletin for DT12 Transmission Cooler Retrofit.
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This bulletin replaces the version dated 09/18/2019. The part number for the oil control valve has been updated in the parts table.
Freightliner Service Bulletin for In Rail Battery Box Cable Rub Repair.
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New Cascadia vehicles ordered with battery box data codes (282-014-BATTERY BOX[ES] MTD IN RL BOC or 29G-001-PLASTIC AUX BATT BOX MTD BTWN RLS) mounted on in rails at the back of the cab, have battery cables that are exposed to rubbing, which may result in excessive chaffing. Chaffing is observed more on the ground cable exiting the box. Typically, the battery rubs are found during the routine battery inspections. The symptoms related to excessive chafing could include low battery voltage faults, or slow or no engine crank.
Freightliner Service Bulletin for Updated ULB Control Unit for LED Headlamps.
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New Cascadia vehicles with light emitting diode (LED) headlamps built from January 1, 2017 through February 17, 2020 may experience intermittent disabled headlamps due to an issue with the universal light ballast (ULB). The LED headlamps can turn off if the supply voltage drops below approximately 9V. This low voltage commonly and momentarily occurs when cranking the engine on a vehicle with batteries that are not fully charged. The momentary low voltage may cause the electronic ULB control unit to malfunction. The ULB may not resume normal function until the power supply to the headlamp is disconnected.
Service Solution for New Cascadia Window Regulator Motor Stop Working.
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The window regulators motors are not designed to be run continuously. The window regulator motors have a thermal cutoff. If they are run long enough, there will eventually be an open circuit and get a fault code.
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines.
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Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
Freightliner Service Bulletin for Compressor Bracket Modification to Reduce Harness Chafing.
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New Cascadia vehicles with Detroit HDEP engines may experience engine harness chafing at the harness support bracket that mounts on the air compressor. To avoid this issue, a new hole is drilled on the bracket to enhance the spacing with tie straps and reduce harness contact with the mounting bolt. Additional harness wrapping is added to reduce the harness chafing.
Customer Advisory Letter for Antilock Brake System (ABS) Modulator Valve Replacement work instructions.
Customer Advisory Letter for ABS Modulator Valve Replacement.
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Provides additional information as announced in CALABSMODVALVE communication.
Customer Advisory Letter for Cummins X12N E-Viscous BorgWarner Improved Fan Hub Replacement.
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Our records indicate that you are the owner of a Freightliner New Cascadia powered by a Cummins ISX12NG Engine. DTNA has decided to remove and replace the BorgWarner fan hub assembly to prevent any premature failures.
Customer Advisory Letter for ABS Modulator Valve Replacement.
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DTNA has decided to remove and replace the ABS modulator valves as part of an ongoing supplier quality study.
Warranty Information Letter for Warranty Long Block Program Change.
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The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
Service Solution for P4 New Cascadia with Manual Transmissions Does Not Use Bottom Of Clutch Switch For Starting.
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On the prior P3 Legacy Cascadia vehicles with manual transmission, the Bottom of Clutch (BOC) switch could be uses as an interlock for the engine crank circuit. If programmed in the SAM Cab, the engine crank circuit would require the clutch to be fully depressed in order for the engine to crank. P3 also offered a neutral switch as an interlock that could be used instead of the BOC and would require the transmission to be neutral in order for the engine to crank. P4 New Cascadia only offers the neutral switch as the interlock for engine crank.
Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness...
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experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
Service Bulletin for Adjusting Automatic Temperature Control Range with Optimized Idle.
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Front and rear HVAC systems operate as independent constant outlet temperature control (COTC) systems when Optimized Idle (OI) is not armed.
Service Systems Development provided document to service locations on price list reflects current charges to engine...
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horsepower ratings for HDEP and MDEG engine platforms.
Service Bulletin to fix wiper motor issue.
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On some Cascadia wiper park brush that rides against the brush plate may wear and may result in a diminished wiper park signal.
Field Service Campaign to fix issue related to interaxle driveline contacting anti-lock brake system (ABS) relay valve...
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fitting in certain situations when the suspension air is completely dumped.
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
HDEP GHG17 engines are not equipped with turbo wastegates.
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Steps in this troubleshooting involving wastegates were removed.
The crossmember mounting bracket of the New Cascadia prevents correct installation of the TDC locating pin tool through...
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the crankshaft position sensor hole in the flywheel housing. There is a modification required to the standard tool for it to clear the crossmember mounting bracket in the New Cascadia and fit properly into the bore.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
Service Solution: 1034298 - New Cascadia Engine Harness Chafe at A06-95037-000 Bracket
Customer Advisory Letter for Airline Rear Suspension Hadley Smart Valve Calibration
Counter Shaft Brake Valve
Counter Shaft Brake Valve
Counter Shaft Brake Valve
Counter Shaft Brake Valve
Customer Advisory Letter for Airline Rear Suspension Hadley Smart Valve Calibration
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
Engine Replacement Procedures
Field Service Campaign D18M2 GHG17 Detroit? DD13 Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc.
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(MCI)
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
Trailer Stop Lamp Activation w/ Hand Valve (Parameter Configuration) - P4 New Cascadia
0503-18 Relative Cylinder Compression Test
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
18SP734 18SP734?GHG14 DD15AT Turbocharger
Trailer Stop Lamp Activation w/ Hand Valve (Parameter Configuration) - P4 New Cascadia
0503-18 Relative Cylinder Compression Test
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
18SP734 18SP734?GHG14 DD15AT Turbocharger
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
532-13 Description and Operation of the Two-Stage Valve - Two-Filter Systems
Symptom Diagnostics - Oil Leaks
GHG14 Intake Manifold Pressure Too Low
GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Gauge
sb0935 Replacing the Engine Air Filter Element, Donaldson Air Cleaner (03-33648-001-002)
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
601-13 Engine Oil Capacities
SS 1033418 New Cascadia With Cummins Engine Will Not Crank After Flashing The SSAM
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure GaugeB
sb2084 OAT Coolant Replaces NOAT Coolant in Detroit Engines
sb0006 Freightliner Courtesy Engineering PolicyB
83-144 - Optimized Idle and Auxiliary Cab Heater Concurrent Operation
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
Heavy Duty Engine Wastegate Repair Kit DKI470E16019
Front Engine Lifting Bracket (New Cascadia)
0140-17 Turbocharger Compressor Outlet Pipe
0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
0135-17 Diagnostic Test - Engine Brake Test Procedure
0120-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0118-17 Symptom Diagnostics - Oil Leaks
0107-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
Retrofitting Trelleborg Engine Mounts for EPA07 and Newer
Inspection of the DD13 Turbocharger
15TS10Rev DD Engine Platform Coolant Filter
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
14TL2 DD Platform Engine Stand Adapter W060589023100
714-14 Symptom Diagnostics - Low Engine Compression
712-14 Engine Coolant Temperature
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
sb4724 Crank No Start, Loss of Engine Prime on Decked Vehicles
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
14TS4 Valve and Liner Installation Tool Issue
Electrical
95 bulletinsCX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather...
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Functionality (TSB54-369-FTL, TSB54-095-WST)
Technical Service Bulletin for New Battery Cable Access Parts for Improved Cold Weather Functionality
Revised Emissions Recall: Cummins DEF Sensor Shortage.
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REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
Emissions Recall: Cummins DEF Sensor Shortage
Revised Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down.
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Description of Revisions: This bulletin replaces the version dated December 2021. The general information and warranty information has been updated.
Revised Freightliner Service Bulletin version 3 for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update.
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Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31, with the message Activation OK must be kept on file with the repair order. The work instructions have been revised to account for this requirement starting with step 12, on page 31. Previous Revision: A one-time purchase of new tools is required. A USB stick, with SF625 software already loaded, along with a USB stick-to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now have part numbers available for purchase through the parts distribution center (PDC).
Freightliner Service Bulletin for Battery Load Disconnect Switch Installation.
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Cab load disconnect switches (CLDS), also known as positive load disconnect, installed on selected vehicles can reduce battery drain when the vehicle is not operational.
Service Solution for Damaged SGA Wires at GrabHandle Located on Right A Pillar.
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The field had reported failed VRDU modules related to wires damage for the SGA.
Freightliner Service Bulletin for Rain Sensor not Detecting Material on the Windshield.
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The rain light sensor (RLS) requires proper mounting and clear windshield visibility for auto wipe to function properly. It is always recommended when checking for proper operation of the RLS, that the sensor be properly fastened to its mounting bracket and that the gel is free of fingerprints and foreign material. Also ensure that no air bubble larger than 1 mm is present in the gel.
Service Solution for VRDU Fault Code 232/524000/19and 232/524049/19 ECU CPC Data Error.
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This VRDU code typically sets after the VRDU gets reprogrammed and parameters to clear out. To prevent this from happening in the future, follow the programming guide laid out in SB 54-308.Parameter changes during flashing can occur if the programming steps are not followed.
Updated Freightliner Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down.
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This bulletin replaces the version dated 03/03/2021. Information on software versions and the number of software updates needed has been updated.
Service Solution SS 1033047 M2 Battery Drain Problem Mismatched I...
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033364 - New Cascadia Forward Chassis Harness Chafe
SS 1033522 New Cascadia with fault codes RDF42/542430/19 - ECU PSM Data error and VRDU232/524042/19 - ECU RDF data error
SS 1033638 - Power Window Express Down Module Discontinued
Freightliner Action Bulletin FAB153 New Harness Highway for Cascadia
Customer Advisory Letter for Battery Cable Access (BCA) 29A Cable Inspection.
Customer Advisory Letter for Customer Access to Fused Battery Power and Ground inside a Cascadia Cab vehicles built...
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without a cab load disconnect switch (CLDS).
Revised Freightliner Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down.
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This bulletin replaces the version dated 12/23/2020. Information has been added about ParkSmart units and the instructions have been streamlined.
Warranty Policy Letter for battery tags.
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DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
0802-17 SPN 521485 (TCM)
Service Solution for New Cascadia Seat Belt Warning Harness Routing
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
Superseded Service Solution for New Cascadia P4 Coolant Level Wiring Damage.
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Fault codes can be generated if wiring to the coolant level sensor becomes damaged. This Service Solution has been superseded to service bulletin SB 54-337. Please see the service bulletin for the most current information.
Freightliner Service Bulletin for Rain/Light Sensor Removal.
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On New Cascadia vehicles, a delay in the timing of communication (hand shake) between the rain/light sensor (RLS) and sSAM generates fault code "33/521940/12 - rain/light sensor - general DTC timeout", which causes the sensor to stop working.
Freightliner Service Bulletin for Coolant Level Sensor Wiring Repair.
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On New Cascadia vehicles, depending on the tension applied to the harness located at the coolant level sensor and its mounting locations, wiring damage can occur, resulting in one or more of the below listed fault codes.
Service Solution for flickering overhead reading light during slight movement of the steering wheel for New Cascadia...
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with DR 40SI alternators, possibly other alternators as well. The flickering overhead light is considered a nuisance, and can be simply eliminated by either adding an accessory to one of the power receptacles, or running an additional ground in one of the sleeper bunk lamps to suppress the ripples on the circuit.
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter.
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This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update.
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On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.
Updated Freightliner Service Bulletin for Rewiring the MPC2 Camera Fuse.
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This bulletin replaces the version dated 9/15/20. Information has been added about raising the system voltage to normal range to clear the "Lost Communication to MPC" code. The multipurpose camera 2 (MPC2) power is supplied via fuse 14 (F14) in New Cascadia vehicles built before August 24, 2020. With this configuration, fault code 232/524127/9 - "Lost Communication to MPC" becomes active during low voltage disconnect (LVD) situations when load shedding is required to maintain critical systems. These instructions provide the procedure for moving the MPC2 power supply from fuse 14 (F14) to fuse 35 (F35). Moving the MPC2 power supply requires the installation of a new etched vehicle power distribution module (VPDM) cover to document the new MPC2 location.
Customer Advisory Letter for New Cascadia 29A Battery Cable Relocation.
Freightliner Service Bulletin for Optional 30K High-Current Trailer Cord Circuit Breaker Replacement.
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New Cascadia vehicles manufactured from September 1, 2016 through June 28, 2020 with an optional high current single- or dual-pole trailer cord were equipped with an auto-reset type I circuit breaker mounted in the battery cable access (BCA) box. Since type I circuit breakers can mask potential issues by resetting every time an over-current condition occurs, Daimler Trucks North America (DTNA) switched to a manual reset type III circuit breaker on June 29, 2020. This bulletin includes instructions for converting from a type I to a type III circuit breaker, how and where to reset a type III circuit breaker, and conditions to be aware of when troubleshooting a type III circuit breaker.
Freightliner Service Bulletin for Rewiring the MPC2 Camera Fuse.
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The multipurpose camera 2 (MPC2) power is supplied via fuse 14 (F14) in New Cascadia vehicles built before August 24, 2020. With this configuration, fault code 232/524127/9 - "Lost Communication to MPC" becomes active during low voltage disconnect (LVD) situations when load shedding is required to maintain critical systems. These instructions provide the procedure for moving the MPC2 power supply from fuse 14 (F14) to fuse 35 (F35). Moving the MPC2 power supply requires the installation of a new etched vehicle power distribution module (VPDM) cover to document the new MPC2 location.
Service Solution for New Cascadia P4 Coolant Level Wiring Damage.
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Fault codes can be generated if wiring to the coolant level sensor becomes damaged.
Service Bulletin for Installing a Fog Lamp Backshell.
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The connector that attaches to the fog lamp is exposed to water spray from the front tires. Even though the connector is sealed, water spray, in addition to wiring that may be pulled sideways, can cause water intrusion into the connector. A backshell can be added to the connector to provide shielding from direct water spray. It also provides strain relief for the wires entering the connector.
Customer Advisory Letter for Cab-to-Chassis Redundant Ground Strap Installation - FTL Service Bulletin 54-318.
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Our records indicate that you are the owner of certain vehicles, and DTNA has decided to share the following documentation with you. On New Cascadia vehicles Penske/Black Horse units built prior to May 23, 2019, cab wiring can be damaged with an incorrect ground location or loose ground connections. This can result in inoperable LIN bus-related steering wheel switches, cruise control dropout, poor AM/FM radio reception, and an inoperable steering wheel clockspring. Installing a redundant ground strap from the main ground junction block (MGJB) to the frame will protect the vehicle from unexpected loss of cab grounding, and restore proper operation of the steering wheel switches, the radio, and the steering wheel clockspring.
Service Solution for P4 New Cascadia Road Lamp Strain Relief and Water Protection For Electrical Connection.
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The connector that attaches to the road lamp is exposed to water spray from the vehicles front tires. Even though the connector is sealed, water spray, in conjunction with wiring that may be pulled sideways, can attribute to water intrusion into the connector.
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness.
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Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
Service Solution for Meritor Wabco OnGuard Radar Service Alignment.
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If the radar sensor needs to be aligned, the radar sensor mounting system has become damaged or has loosened, or new radar sensor software has been installed, a Radar Sensor Service Alignment will need to be performed.
Service Bulletin on guidelines for repairing or replacing an electrical harness.
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
Service Bulletin for Cascadia Cabin CAN ECU Compatibility.
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Compatible software levels are required for the proper operation of the vehicle.
Service bulletin describing the procedures for service harness installation and steering wheel clockspring replacement.
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
Service Solution to fix coolant level wiring damage.
Customer Advisory Letter to fix corroded battery cables
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in...
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production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat...
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Message is no Longer Arriving)
Forward Chassis Wiring Harness
Forward Chassis Wiring Harness
Forward Chassis Wiring Harness Recall Bulletin
SS 1034220 SSI Ultrasonic Fuel Level Sensor Information
sb54308 Chassis ECU Programming
Service Bulletin- Chassis ECU Programming
Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components
Eaton 1800-Watt Inverter With Low Voltage communication
Service Solution 1033911- After Reprogramming CPC04T, Fault Code (VRDU) 232/524000/9-ECU CPC Timeout Comes Active
TCM update
Indel B Refrigerator Loose Circuit Board
0501-18 Aftertreatment Control Module (ACM)
0501-18 Aftertreatment Control Module (ACM)
SS 1033364 - New Cascadia Forward Chassis Harness Chafe
0311-18 Installation of the Main Shaft Speed Sensor
54-277 - Resetting Erroneous Learned Roll Call ECUs on Vehicles with ICU4M
54-278 - Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter
54-274 - Plastic Battery Box Cover Retainer Clip
Cascadia Cabin CAN ECU Compatibility
sb83158 ParkSmart Control Module Cover Modification for a New Phase HarnessB
sb54278 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
sb2066 Gentech Low Coolant Level Sensor
fp54031 Ordering Service Wiring Harnesses for Cascadia
54-275 - Chassis-Mounted Trailer PDM, Battery Power Cable Terminal Corrosion
SS 1033254 New Cascadia ASAM Locked Up (No Crank, No Start, Dash Will Not Power up With Ignition)
SPN 521483 (TCM)
SPN 520960 (TCM)
SS 1033364 - New Cascadia Forward Chassis Harness Chafe
SS 1033334 ICU3S Displays "Electrical System Problem Detected - Shutdown in Progress"
0311-18 Installation of the Main Shaft Speed Sensor
Vehicle Interface Module
SPN 521221 (TCM)
SPN 521222 (TCM)
SPN 677 FMI 2 Starter Switch Inconsistent Diagnostics
0117-17 SPN 5928 (MCM) (GHG17) - EGR H Bridge circuit diagnostics
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
FMI 3,4,5 Digital Output 1 13 Circuit
FMI 3,4,5 Digital Output 2 10 Circuit
FMI 2, 3, 4 Remote Accelerator Pedal Supply Voltage
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
54-285 - Cracked Fuses on Powertrain Power Distribution Modules
14TS5 Replacing Damaged Aftertreatment Sensor Bosses
Fuel System
63 bulletinsWarranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
Service Solution for 100/120/130 Gallons Fuel Tanks interference/rubbing with fairing bracket.
Freightliner Service Bulletin for Detroit New Final Drive (NFD) Rear Axle Temperature Parameters.
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Some New Cascadia trucks equipped with Detroit Diesel New Final Drive (NFD) axles have a high temperature warning parameter. The warning is set too low for some applications, and under certain conditions that are not harmful to the axle, the high temperature warning will appear on the dash and indicate an error requiring service.
Service Solution for New Cascadia Fuel Sending Unit Connector Loose.
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.
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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks.
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A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
Important Campaign Information Letter announcing that a revision for Detroit Diesel Field Service Campaign D19M7.
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This letter is to inform you that Detroit Field Service Campaign D19M7 REV2, Pre-Series Cascadia Emission Label Replacement has been EXTENDED for an additional four months and re-activated on DTNA Connect. Please use the extended termination date for all work under D19M7 REV2 from this point forward.
Revision for Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label replacement.
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Additional sections have been updated.
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for...
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travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines...
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Service Kit.
Detroit Connect Customer Communication for vehicle trips not populating in the Vehicle History Trips page.
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This may affect Fleet Fuel Analysis and Fuel Economy Calculations.
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2.
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On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign.
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Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility.
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Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is...
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available to download from the Detroit Diesel server.
Service Bulletin for Remote-Fill DEF Tank Fill Port Torque Value and Required Lubricant.
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Some New Cascadia vehicles with chassis fairings have remote-fill Diesel Exhaust Fluid (DEF) tanks which have new instructions to replace the remote fill hose and fitting. Proper torque value is critical, as the remote-fill fittings are plastic and can easily crack if overtightened. The gasket on the fill fitting is sensitive to improper installation, and can get pinched, resulting in a DEF leak.
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be...
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available for download from the Detroit Diesel server.
Important Campaign Information Letter announcing that a revision for Detroit Diesel Field Service Campaign D19M7,...
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Pre-Series Cascadia Emission Label Replacement is available. The Corrective Procedure section of the bulletin has been clarified.
Revision for Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label replacement.
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The corrective procedure section has been clarified.
Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label Replacement
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
Technical Service Letter for Incorrect ICUC Fuel Economy Reading for New Cascadia units built or updated to CPC3Evo...
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software version R31.23 and equipped with a 3rd party telematics device.
Service Solution to fix incorrect ICUC Fuel Economy Reading
Service Bulletin to fix issue related to fuel gauge.
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On some Cascadia vehicles with a KUS fuel level sender, the needle on the fuel gauge is not touching the full mark when the fuel tank(s) are completely filled. The gauge will show approximately 95% full, but will not reach the full mark.
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
Service Information Bulletin regarding PTO Dosing.
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This feature enables Active Regeneration of the DPFs while in PTO mode.
SS 1034231 New Cascadia Fuel Gauge Not Indicating Full When Fuel Tank(s) Are Filled
Service Bulletin-sb60165 Exhauster Splash Covers Do Not Fully Latch
Fuel System Integrity Check Routine - Two-Filter Fuel System
Fuel Level Sending Unit Retrofit
Fuel System Integrity Check Routine - Two-Filter Fuel System
Fuel System Integrity Check Routine - Two-Filter Fuel System
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
DT12 Exhaust Port Splash Shield
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
0504-18 Fuel System - Fuel Injectors
0504-18 Fuel System - Fuel Injectors
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
530-13 Low Pressure Fuel Pump ? Two-Filter Fuel System
529-13 Operation of the Fuel System - Two-Filter Fuel System
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
sb54296 Fuel Level Sending Unit RetrofitB
sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
sb49040 Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser ConnectionB
fsb49040 Conduite sous pression de fluide pour chappement diesel (DEF) dbranche au niveau du raccordement du doseur
EPA10, GHG14 and GHG17 Diesel Particulate Filters
Exhaust and Exhaust Gas Recirculation
Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser Connection
Davco 485 487 Frame-Mounted Fuel Water Separator
SPN 4765 FMI 0 - Exhaust Temperature Out Of Range High
GHG17 Heavy Duty- Exhaust & EGR - EGR Actuator Coolant Lines
0138-17 GHG17 DD5 Medium Duty - Exhaust and EGR - EGR Delivery
0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket
0116-17 SPN 4752 (MCM) (GHG17) - EGR Cooler Efficiency Fault Codes
18SP726 ? EPA10 GHG14 Two-Filter Fuel System KM59 GEN1 DD13 High Pressure Fuel Fee
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-017 Detroit: Updated Fuel Injector SDTs
14TS19 DD Platform High Pressure Fuel Lines
16TS7 Reman Diesel Particulate Filter Serial Number
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
Software & Calibration
55 bulletinsRevised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
CX Advocate for NOx conversion low faults.
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Update to CXA 6_24_NOx submission.
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
Revised Field Service Campaign for Common Telematics Platform Software Update
Field Service Campaign for Common Telematics Platform Software Update
Revised Freightliner Service Bulletin for Converting CTP1 to CTP2.
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Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
My Communications for SF625 and SF657 Pre-Flashed USB Tools.
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The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the PDC. This will allow for a more efficient and timely service.
Revised Field Service Campaign for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update.
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REVISION: The work instructions have been updated with additional information regarding the USB flash drive, USB adapter, and the software download procedure. The minimum recommended size of the USB flash drive has been increased to 2 GB.
Revised Field Service Campaign for Cascadia CTP Reset.
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Certain vehicles equipped with DTNAs proprietary Common Telematics Platform (CTP) are not communicating; therefore they are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.
Updated Freightliner Service Bulletin for Meritor Rear Axle Temperature Parameters.
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This bulletin replaces the version dated 1/22/2022. The build date in General Information has been added.
Important Campaign Information for SF625 Revised Work Instructions.
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This letter is to inform you that the work instructions for SF625 have been updated with additional information regarding the USB flash drive, USB adapter, and the software download procedure.
Freightliner Service Bulletin for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update
DetroitConnect follow-up customer communication for certain vehicles unable to complete over the air updates including...
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parameters and DDEC over the air.
DetroitConnect customer communication for certain vehicles unable to complete over the air updates including parameters...
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and DDEC over the air.
My Communication for Detroit Connect Over the Air Issue Update.
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This is an update for the previously communicated Over the Air functionality issue on CTP1s. We are currently testing a solution for the issue that is affecting these CTP1 telematics devices. While testing is not complete initial results are promising. The solution will require a soft ware update which is currently planned for October/November.
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown.
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The updated times will be applied to repair orders opened on or after April 5, 2021.
Updated Freightliner Service Bulletin for Espar Service Information.
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This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
Tech Talk discussion on GHG 17 SOFTWARE UPDATE FOLLOWED BY NO START.
Tech Talk discussion on CPC not flashing.
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Keeps crashing even with new CPC.
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available.
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Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
Important Campaign Information Letter for SF576, SF610, & SF611 - Revised Bulletins.
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This letter is to inform you that revised bulletins for FOTA Field Service Campaigns SF576, SF610, and SF611 are available on DTNAConnect. Please print and use the revised bulletin for all work under SF576, SF610, & SF611 from this point forward. REVISION: The work instructions on all campaigns have been updated, a new campaign group with new parts were added to SF576 and an SRT was added to SF611.
Revised Field Service Campaign for Cascadia CTP Reset.
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Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.
Revised Field Service Campaign for Cascadia CTP Initialization.
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Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be initialized.
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues.
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Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates.
Tech Talk discussion on CTP Update Issues
Customer Letter explaining for certain vehicles the software updates for the CTP will require monitoring and may affect...
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service availability.
Service Solution for New Cascadia Unintended 4-way Flashers Activation.
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As of 8/24/2020 SSAMs received an internal software change that cannot be updated in the field. The software change eliminates the unintended 4-way flasher activation issue documented in this solution. For P4 vehicles built before 8/24/2020 this solutions still applies.
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available.
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All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
Field Service Campaign for Cascadia CTP Reset.
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Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.
Customer Service Announcement for Release of DiagnosticLink 8.12.
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On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
Important Campaign Information for SF576 Revised Bulletin.
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This letter is to inform you that a revised bulletin for Field Service Campaign SF576 Freightliner Cascadia cTP/TDC Update is available on DTNAConnect. Please print and use the revised bulletin for all work under FL847 from this point forward. REVISION: New campaign groups have been added, the SRTs have been updated, the termination date has been extended, and work instructions have been updated to include an initialization.
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues.
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Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates.
Field Service Campaign for Cascadia CTP Initialization.
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Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be initialized.
Important Campaign Information Letter announcing the extension of the Campaign Termination Date for SF560 which addresses Cascadia software updates.
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The campaign will remain open until 9/30/20.
Important Campaign Information Letter announcing the extension of the Campaign Termination Date for SF576 which involves...
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specific Cascadia vehicles built with DTNA's proprietary Common Telematics Platform (cTP), and Truck DataCenter (TDC) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The campaign will remain open until 8/31/20.
Field Service Campaign for GHG17 Detroit DD16 software reprogramming.
Warranty Information Letter updated to communicate warranty system updates.
Updates to troubleshooting guides in Diagnostic Link with newest version
Important Campaign Information sent out to Dealers regarding specific Cascadia vehicles built with DTNAs proprietary...
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Common Telematics Platform (cTP), and Truck DataCenter (TDC) are not communicating and, therefore, are unable to benefit from over-the-air software updates.
Freightliner Cascadia Software Updates
Freightliner Cascadia Software Updates- recall
Detroit Assurance 2.0 Update
Freightliner Cascadia cTP/TDC Update
SF560 Freightliner Cascadia Software Updates
Freightliner Cascadia cTP/TDC Update
Freightliner Cascadia cTP/TDC Update
SF567A-F Detroit Assurance 2.0 Update
SS 1033850 New Cascadia Multi-Purpose Camera (MPC01T) Will Not Calibrate During Road Test
Revised Field Service Document : Detroit Assurance 2.0 Update
Revised Field Service Document : Detroit Assurance 2.0 Update
12CSA18 Update to Fix Internet Explorer - A Script on this Page is causing Internet Explorer to Run Slowly Issue
Computer Hook-Up Standard Diagnostic Time Update
Brakes
53 bulletinsABS Light illuminating in the ICU.
Freightliner Service Bulletin for Detroit Assurance 4.0 Software v20.05.
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Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when a vehicle or obstacle is detected in front of the truck. Some of those trucks may continue decelerating to a complete stop, even after the vehicle or obstacle detected in front of the Detroit Assurance-equipped truck has moved away.
Freightliner Service Bulletin for Detroit Assurance 4.0 Software v20.05.
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New Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when a vehicle or obstacle is detected in front of the truck. Some of those trucks may continue decelerating to a complete stop, even after the vehicle or obstacle detected in front of the Detroit Assurance-equipped truck has moved away.
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
Customer Advisory Letter for Disabling the Park Brake Drag ICU Warning Message.
Revised Customer Advisory Letter for ABS Warning Light Illumination with ABS code SA 11, SPN 629, FMI 11.
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REVISED: This CAL revises the CAL issued August 10th, 2020. Western Star 49X vehicles have been added to the CAL scope and instructions for downloading and installing software to address the ABS warning light illumination with ABS code SA 11, SPN 629, FMI 11 have replaced the corrective action of the previous CAL.
Service Solution for P4 New Cascadia Side Guard Radar Harness Moisture Intrusion.
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The 6-pin connector located at the side radar can show signs of water intrusion if wires are strained at the connector. Wires without strain relief can allow water to intrude past the seals, resulting in corrosion on the terminals and pins within the connector. Active fault codes for lost communication with RDU and SRRM, plus other codes for CPC, CGW and ABS.
Tech Talk discussion on New Cascadia P4 abs wheel speed sensor locations.
Freightliner Service Bulletin for Front HVAC Evaporator Freezing and Espar Heater Cool Down Algorithm.
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New Cascadia vehicles with sleeper cabs may become extremely cold when in A/C mode, which can lead to reduced airflow as a result of internal ice buildup at the evaporator. Durability of the Espar D5 heater system when paired with the battery parked HVAC system (BPHS) can be improved by applying "cool down" software to the parked control unit (PCU).
Tech Talk discussion on New Cascadia Trailer Brakes Sticking.
Updated Service Solution for New Cascadia Cruise Control will Not Set.
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Service brake state change is required to set the cruise control. Since the CPC looks to the SSAM for service brake signal the SSAM must be sending a brake signal for cruise control to function. Replaces original Service Solution from July 2018.
Revised Customer Advisory Letter for New Cascadia ABS Warning Light Illumination work instructions.
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Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition. REVISED: This CAL replaces the CAL issued June 17th, 2020. The phrase "if equipped" in reference to cab load disconnect switches has been removed.
Freightliner Service Bulletin for Meritor Steer Axle Drum Brake Squeal.
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Some Cascadia and New Cascadia vehicles equipped with Meritor steer axle drum brakes with a front axle rating less than 13,300 lb (6038 kg) have experienced brake squealing noise when the service brakes are applied at lower speeds. NOTE: This is a nuisance noise issue and not a failure. The solution given in this service bulletin may fix this issue.
Customer Advisory Letter for New Cascadia ABS Warning Light Illumination work instructions.
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Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition.
Service Bulletin for Wear Pad Installation.
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The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area.
Service Bulletin for Wear Pad Installation.
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The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area.
Service Bulletin for Water Leak at the Top of a Cab Door, Cascadia Day Cab with FE13 Roof Fairing.
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Some Cascadia day cabs with FE13 roof fairings may be more susceptible to water intrusion into the cab at the top of the cab door due to the way the air flows around the FE13 fairing. Water is pushed past the door seals while the vehicle is in motion, possibly resulting in water intrusion.
Service Bulletin for New Cascadia sleeper cabs where the Upper Cabinet Latch Engagement may not completely fasten or pop open while driving.
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Instructions provided to adjust the door hinge mounting.
Service Bulletin for Windshield Wiper Repair and Programming on Model Year 2015 Vehicles with 125-inch Sleeper Cabs
sb42077 Steer Axle Brake Chatter
Steer Axle Brake Chatter
Letter to customer on Brakes very noisy when stopping ABS Light Coming On
Honeywell Brake Light Pressure Switches Recall Bulletin
Letter to customer on Brakes very noisy when stopping ABS Light Coming On
Service Bulletin- ABS Light Illuminating in the ICU, ABS Solenoids Not Self Checking
Honeywell Brake Light Pressure Switches Recall Bulletin
30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005
Honeywell Brake Light Pressure Switches Interim Recall Notice
FL794 Brake Caliper Mounting Bolts Dealer Bulletin
Brake Caliper Mounting Bolts
Honeywell Brake Light Pressure Switches
Recall FL799- Honeywell Brake Light Pressure Switches
FL783 Dealer Bulletin Brake Caliper Mounting Bolts
Service Bulletin Steer Axle Brake Chatter
FL794 - Revised Bulletin Brake Caliper Mounting Bolts
FL794 Recall Campaign- Brake Caliper Mounting Bolts
Steer axle brake chatter
Cruise control and Brake light issue communication
Recall FL783- Brake Caliper Mounting Bolts
Service Bulletin: ABS Light Illuminating in the ICU, ABS Solenoids Not Self Checking
FL772-Dealer bulletin for Brake Caliper Mounting Bolts recall
Cascadia ABS Fault code
SS 1033322 ABS light illuminating in ICU, ABS solenoids will not self-check
FL756 Brake Light Pressure Switches
SS 1033416 New Cascadia ICUC Brake Drag Warning Message Appears For Approximately 3 Seconds When Applying Or Releasing...
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The Parking Brake
fsb42073 Inspection d'absence de fuites d'air par les transporteurs concessionnaires
FL756 Brake Light Pressure Switches
SS 1033257 P4 New Cascadia ABS Fault Code 11/520247/31 --Failure Memory Bit (ESC) Condition Exists
SS 1033322 ABS light illuminating in ICU, ABS solenoids will not self-check
sb4267 Brake Shimmy - Meritor SteeLite X30 Brake Drum with Excessive Runout
14TL5 ABS Power Line Carrier Converter Available Through PDC
FL758 Brake Mounting Caliper Bolts
sb4268 Brake S-Cam Tube Lubrication Interval Change
Body & Paint
51 bulletinsService Solution for P4 Main Mirror Arm Covers Loose - Falling Off
Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession
Main Mirror Arm Covers Loose - Falling Off.
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Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
Freightliner Parts Technical Bulletin for TufGlass Windshield Replacement.
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Effective April 20, 2022, owners of New Cascadia vehicles have the option of replacing factory-installed standard windshields with L20 TufGlass windshields.
Main Mirror Arm Covers Loose - Falling Off.
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Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
Updated Service Solution for Main Mirror Arm Covers Loose -Falling Off.
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Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
Freightliner Service Bulletin for Auxiliary Mirror Vibration.
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Cascadia trucks built from January 1, 2017 through June 16, 2020 may be equipped with auxiliary mirrors that vibrate or wobble. A service kit (part number 22-77791-500) is available to resolve the issue.
SS 1033260 New Cascadia Electric Horn Sounds One Time When Drivers Door Is Opened
On Cascadia vehicles built from November 25, 2013, the drain holes at the bottom of the cab doors were enlarged to...
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improve drainage during the e-coat process in the manufacturing plant. The larger holes allow more cold air to flow through the doors, most noticeably in extreme cold conditions.
Freightliner Action Bulletin FAB145 New Cascadia Roof Fairing
Service Solution for P4 Main Mirror Arm Covers Loose - Falling Off.
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Lower arm cover designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
Freightliner Service Bulletin for Replacement Cab Doors with Pre-Drilled Holes.
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Replacement doors for New Cascadia vehicles are now pre-drilled with two holes for the installation of turning vanes. If turning vanes are not installed, the pre-drilled holes need to be plugged with ratchet fasteners.
Customer Advisory Letter for Dome Lamps Do Not Illuminate When the Right-Hand Door is Opened.
Tech Discussion on New Cascadia windows switch opperating horn, wipers dont opperate properly.
Freightliner Parts technical bulletin for Aftermarket Bumper Replacement.
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In order to reduce part proliferation, and maintain relevant stock in the Parts Distribution Center (PDC), service bumpers were created. While ordering a production bumper replacement, order one of the eight service bumpers from Table 1, and relevant interchangeable parts from Table 2 based on vehicle configuration.
Service Bulletin for Draining Water Trapped in the Upper A-Pillar.
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A water leak in the seams between the cab roof and cab side wall or back wall can result in water becoming trapped in the upper A-pillar area in some Cascadia and New Cascadia vehicles. This water may migrate inside the cab and eventually spill through the marker light fastener clearance holes and drip on the dash.
Service Bulletin for Installing Rain Gutters for Upper Door Seal Leaks.
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New Cascadia day cab vehicles with roof fairings may experience minor water leaks through the upper door seals. This issue can be minimized by regularly wiping down the door seals to keep them free of road grime. A rain gutter seal can also be installed above each door using a Cascadia tertiary seal (part number 18-63286-002).
Service Bulletin for Replacing Windshield Gasket.
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Different types of cab leaks can result in water dripping from the top of the windshield, onto the dash. Replacing a windshield gasket unnecessarily may create new leak issues. Do not replace a windshield gasket unless it has been confirmed to leak, using the cab pressure test.
Service Bulletin describes performing an inspection of the cooling baffle to determine the wear condition of the baffle...
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and to ensure the hood is still sealed for maximum cooling.
Parts technical bulletin on replacement service bumpers for New Cascadia.
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
Tool Letter for DT12 Seal Protector Sleeve
Field Service Campaign to update Detroit Assurance software to add the Tailgate Warning driver alert feature, telematics...
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reporting and the video radar decision unit (VRDU) will be replaced as required to create consistent experience for operators.
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star,...
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Thomas Built Bus, Export and Direct warranty customers
Power Take-Off Output Seal
Power Take-Off Output Seal
Power Take-Off Output Seal
Mirror Arm Pivot
Important Campaign Information- Cascadia Windshield Improvements
Service Bulletin 9815- Paint Finish Standards
Service Bulletin 9818- Repainting Plastic Bumper Components
Water Leaks Between Rain Tray and Nosebeam,Cascadia
Service Bulletin- Rocker Panel Contacts the Chassis-Side Fairing
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn.
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This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-side of the chassis-side fairing.
0312-18 Installation Output Shaft Seal
SF555 Freightliner Cascadia Hood Mirrors
sb9815 Paint Finish Standards
54-280 - Video Available for Servicing APEX 150 Sealed 16-Pin Connectors
sb60144 New Cascadia Windshield Seal, Adhesive, and Preparation
sb98020 Axalta Paint Finish CareB
sb60160 Mirror Arm PivotB
sb9815 Paint Finish StandardsB
fp31028 Cascadia 14.5-Inch Hendrickson Aero-Clad Stainless-Steel Bumpers
SS 1033275 P4 New Cascadia MCM 21 Pin Connector Water Intrusion
SS 1033260 New Cascadia Electric Horn Sounds One Time When Driver?s Door Is opened
sb9815 Paint Finish Standards
0312-18 Installation Output Shaft Seal
SF555 Freightliner Cascadia Hood Mirrors
Cascadia Windshield Improvements
sb3130 Quarter Fender Reinforcement
12-040-DLR Roof Fairing Removal Program
Lighting
35 bulletinsICUC Bulb check function.
Freightliner Action Bulletin FAB146 Cascadia LED headlights
Tech Talk continued discussion for P4 Next Gen Cascadia dome lights stay on while driving.
Customer Maintenance Enhancements for the P4 Halogen Lamp replacement procedure.
Service Solution for P4 New Cascadia Unintended Dome Lamp Activation Due To Poor Connections at the sSAM.
Tech Talk discussion on New Cascadia "low air pressure" warning light.
Tech talk continuing discussion on P4 intermittent headlamps.
Tech Talk discussion on Intermittent Left Turn Signal.
Tech Talk discussion for P4 Next Gen Cascadia dome lights stay on while driving.
Customer Service Announcement for DiagnosticLink Software Update Reminder.
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Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
Service Bulletin for Reflective Tape Installation.
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If a truck tractor is ordered without mudflaps and/or mudflap support brackets, the rear reflective tape applied to the mudflaps or mudflap brackets during production is delivered loose with the vehicle. FMVSS/CMVSS 108 S5.7.1.4.3 requires reflective tape on all truck tractors domiciled in the United States and Canada.
Service Bulletin for Marker Light Gasket Leaks, New Cascadia.
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This bulletin replaces the version dated June 17,2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts.
Warranty Policy Letter for Chassis Progressive Damage Policy Change.
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Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program.
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DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
Service Solution for Updated Common Telematics Platform (CTP) Installation and Activation Procedure.
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Some new CTPs being installed in the field have failed to activate and do not communicate with Detroit Connect back end. The activation of the CTP requires that the VIN and CTP serial number pair is transmitted from DiagnosticLink to the Detroit Connect registration server. When using the old procedure, there may be some factors that may prevent that VIN and CTP Serial Number pairing data from uploading to the server.
Customer Maintenance Enhancements for the P4 Halogen Lamp replacement procedure.
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a...
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60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
Service Bulletin for Replacing Halogen Headlamps on New Cascadia Vehicles.
Customer Advisory Letter communicating how to minimize the risk of a heat damaged headlamp, or progressive damage to a...
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vehicle due to an improperly installed halogen headlamp bulb,
Service Solution communicating how to minimize the risk of a heat damaged headlamp, or progressive damage to a vehicle...
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due to an improperly installed halogen headlamp bulb,
Service Bulletin- Replacing Halogen Headlamps on New Cascadia Vehicles
Service Bulletin- Marker Light Leaks, New Cascadia
Service Solution 1034226 New Cascadia Adding Daytime Running Lights (DRL) Or Adding Low Speed DRL Interrupt
Accent / Park Light Function Disable Accent / Park Light Function Disable
SS1034234 Cascadia ICU4Me - Low Air Warning Light Not Coming On
Cascadia ICUC Bulb Check Function
Cascadia ICUC Bulb Check Function
ICI19-010 FL780 Cascadia ICUC Bulb Check Function ? Additional Information
Recall Bulletin- Cascadia ICUC Bulb Check Function
Recall Bulletin- Cascadia ICUC Bulb Check Function
FL780 ? Interim Recall Notice to customers on Cascadia ICUC Bulb Check Function
New Cascadia headlamp FET
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left.
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While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
sb3133 Step Clamps Are Not Reusable
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
Transmission
33 bulletinsService Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
Important Campaign Information Letter for DDC D21M1 Termination Date Extended.
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This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.
Revised Freightliner Service Bulletin for DT12 Transmission Control Harness Chafing the Transmission Control Module
DT12 Transmission Control Harness Chafing the Transmission Control Module.
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Classic and New Cascadia vehicles equipped with DT12 transmissions, built from approximately January 2017 to mid-March 2021, may experience rubbing/chafing on the chassis harness near the transmission.
SS 1033049 Transmission Oil Cooler Line Clip - New Cascadia
Tech Talk discussion on New Cascadia JJ8477 Secondary Air Pressure Drops in 10th Gear.
New DT12 Transmission for Original Cascadia
Service Solution for FTL DT12 Trans Control Harness Chaffing - PT Can faults.
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Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal.
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Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.
Detroit Field Service Campaign for DT12 Gear Grind During Downshift Software Update.
Tech Talk discussion on p4 dt12 not going into gear.
Tech Talk discussion on New Cascadia DT12 coming out of gear.
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Tech Talk discussion on DT12 trans/clutch relearn procedure fails.
Service Bulletin for Lengthening the Backup Light Harness.
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Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
Service Bulletin for DT12 Transmission Cooler Retrofit
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
Adding Floor Support for Vehicles with Automatic or Automated Transmissions
Adding Floor Support for Vehicles with Automatic or Automated Transmissions
D12 Transmission issue communication on Cascadia
TS 1033699: DT12 Transmission Driver Interview: Shifting Complaint Questionnaire
SS 1033740 New Cascadia Speedometer Reading Incorrectly And Fault Code 0/521061/14--ITTM Error drivetrain speed signals...
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inconsistent Active
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
25-34 - Clutch-Related No-Start Diagnostics
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
sb2074 Kysor Fan Clutch Rocking Runout Inspection
sb2074 Kysor Fan Clutch Rocking Runout Inspection
Installation of the Transmission
Removal of the Transmission
Detroit? DT12? Transmission Proper Moving Procedure
FMI 2- Automatic Gear Selection - Incompatible or missing dataset
15-010-DLR Transmission Cooler Line Photos
Suspension
32 bulletinsRevised Technical Service Bulletin for Hub Oil Level in Final Drive (NFD) Top Performance Axles on Decked Vehicles
Freightliner Service Bulletin for Front Spring Eye Bushing Replacement
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Customer Advisory Letter for Drive Axle Leaf Spring Pin Hex Nut Torque Inspection.
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Select New Cascadia vehicles may have been delivered to customers with insufficient torque applied to the hex nuts at the front of the spring hanger.
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Customer Advisory Letter for Steer Axle Spring to Front Hanger Fastener Inspection.
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Our records indicate that you are the owner of certain vehicles. DTNA is requesting that the M20 fastener used to attach the steer axle spring to the forward spring hanger be inspected on these vehicles.
Customer Advisory Letter for Visual Inspection For Oil Presence In Hub.
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Visual Inspection is necessary for the condition of the oil level in the steer axle hubs.
Freightliner Service Bulletin for Front Axle Spacer Replacement.
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This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
Service Bulletin for troubleshooting Airliner suspension air-spring bag misalignment.
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This version updates applicability to New Cascadia.
Service Bulletin for Hub Oil Level in Final Drive (NFD) Top Performance Axles on Decked Vehicles
Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor.
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These new axles require a new tool to compress the Driver Controlled Differential Lock (DCDL) spring. To remove and install the DCDL spring, the tool DSN0FDA17001 is needed.
Service Solution : 1034019 Cascadia Steer Axle Suspension Dual leaf Spring Squeak.
Cascadia Radiator Strut Rod Rubbing on Upper Radiator Hose
Cascadia Radiator Strut Rod Rubbing on Upper Radiator Hose
Service Solution : 1034019 Cascadia Steer Axle Suspension Dual leaf Spring Squeak.
Cascadia Radiator Strut Rod Rubbing on Upper Radiator Hose
Cascadia Radiator Strut Rod Rubbing on Upper Radiator Hose
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
Field Service Campaign- Cascadia Front Suspension Crossmember Steel Sleeves
New Cascadia Airliner Suspension Dump Functionality and Troubleshooting
Detroit DT12 Split Rod Bushing Repair letter to customer
Technical Service Note: Airliner Rear Suspension Main Crossmember Fastener Replacement.
Service Bulletin: AirLiner Suspension Six-Piece Bolted Service Crossmember
sb31039 Airliner Rear Suspension Crossmember Fastener Change,New Cascadia
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed.
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The forward-suspnsion crossmember will assembled with M18 fasteners and the rear-suspension (bogie) crossmember will be assembled with M16 fasteners.
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed.
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The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossmember will be assembled with 3/4-16 fasteners.
sb88047 Hood Strut Grease Application
33-28 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-30 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
sb88047 Hood Strut Grease Application
Detroit? DT12? Split Rod Bushing Repair
Warranty Recognition Program Suspension
Steering
23 bulletinsFleet Communications for Power Steering Resevoir - NTF Replacements
Fleet Communications for Power Steering Reservoir Fill Cap Venting
Service Solution for Power Steering Reservoir Fill Cap Venting
Tech Talk discussion about power steering fluid.
Service Bulletin for New Cascadia Pana-Pacific 540 Radio Controls Not Operating Normally.
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Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control. The procedure to check the current software version of the radio is updated.
Service Bulletin for New Cascadia Pana-Pacific 540 Radio Controls Not Operating Normally.
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Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control.
Service Solution to customers regarding Steering wheel switches inoperative, AM/FM radio reception corrupted, failure of...
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the steering wheel clockspring.
Freightliner Cascadia Steering Wheel Airbags
Freightliner Cascadia Steering Wheel Airbags Recall Bulletin
Freightliner Cascadia Steering Wheel Airbags Recall Bulletin
Freightliner Cascadia Steering Wheel Airbags Recall Bulletin
Freightliner Cascadia Steering Wheel Airbags Recall Bulletin
FL806 Freightliner Cascadia Steering Wheel Airbags
SS 1033628 New Cascadia Ground Strategy -Steering Wheel Clockspring Failures
Adjusting Tilt Lock Force on TRW Steering Columns
Adjusting Tilt Lock Force on TRW Steering Columns
SS 1033628 New Cascadia Ground Strategy -Steering Wheel Clockspring Failures
Adjusting Tilt Lock Force on TRW Steering Columns
Adjusting Tilt Lock Force on TRW Steering Columns
FL800 recall dealer bulletin- Cascadia Steering Wheel Airbags
Customer/Dealer Advisory Letter-Steering Pitman Arm Check
Cascadia Ground Strategy Steering Wheel Clockspring Failures
sb4641 Adjusting Tilt Lock Force on TRW Steering ColumnsB
Infotainment
17 bulletinsCX Advocate for Missing Regen switch menu on ICUC Screen
Service Bulletin for Relocating the Bluetooth Microphone
Important Campaign Information Letter for SF625 Revised Work Instructions/Screenshot Requirement.
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Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31 of the work instructions, with the message 'Activation OK' must be kept on file with the repair order. Previous Revision: This letter is to inform you that tools are now required for the SF625 repair, and the work instructions have been updated.
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
Service Solution for New Cascadia Maintenance Indicator Issues.
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Some customers have reported incorrect or undesired pop up messages occurring in the ICC5 display and have requested field correction.
Service Bulletin for Pana-Pacific DEA505 Radio Reprogramming.
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On right-hand drive New Cascadia vehicles built before September 28, 2020, incompatible radio software can cause the Pana-Pacific DEA505 radios (A22-76228-000) to send the Bluetooth audio to the left-hand door speaker.
Revised Field Service Campaign for Cascadia CTP Initialization.
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Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be initialized. REVISION: The work instructions have been updated to add a step to take a screenshot of the DiagnosticLink window to keep on file.
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues.
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Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates. REVISION: The work instructions have been updated to add steps in the work instruction to take a screenshot of the DiagnosticLink window to keep on file, and put a mark through the label of the old CTP to prevent reinstalling the old CTP.
Tech Talk discussion for P4 New Cascadia ICU display blank but gauges still work.
Service Solution for New Cascadia Bluetooth Microphone Relocation.
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Similar to Service Solution 1034680 which also informs about relocating the microphone.
Service Solution for New Cascadia Bluetooth Microphone Relocation.
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Some fleet drivers are complaining about a lack of reception of the Bluetooth microphone due to it's proximity in the center of the overhead console. The Bluetooth microphone can be relocated into the driver's side overhead panel, either left hand or right hand drive applications.
Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968).
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The prior submission added new screenshots. This revision adds clarification for vehicle programming.
Service Solution to fix radio issues
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations.
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The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
Enabling the Radio Mute Feature for Lane Departure Warning on New Cascadia Vehicles
sb4269 DEF Metering Unit Inlet Screen Clogging Due to Excessive Moisture in the Air System
sb4269 DEF Metering Unit Inlet Screen Clogging Due to Excessive Moisture in the Air System
HVAC & Climate
17 bulletinsMy Communications for New Espar HS3 Heater and Extreme Insulation
Customer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
Revised Freightliner Service Bulletin for HVAC Software Updates.
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Description of Revisions: This bulletin replaces the version dated 06/21/2022. Formatting errors have been corrected.
Freightliner Service Bulletin for HVAC Software Updates
Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service.
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This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has been changed to reflect a company name change to Eberspaecher.
Customer Advisory Letter on Adding HVAC Ducting and Vent for the Upper Bunk
Important Update for Parked HVAC System Options
Service Bulletin for A/C system receiver-drier replacement guidelines.
Customer Advisory Letter communicating how to update the ParkSmart controller software for specific vehicles.
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This will address the ParkSmart refrigerant compressor noise.
Service Solution addressing Intermittent Loss of Heat from HVAC Vents for New Cascadia.
Adding HVAC Ducting and Vent for the Upper Bunk
sb83160 HVAC Blend Door Retrofit
SS 1034139 New Cascadia - Front HVAC Airflow Diagrams
Customer Advisory Letter- A/C hose routing clamping
sb83145 ParkSmart Refrigerant Loop Service Kits
sb83114 Approved Leak Detection Methods for Air Conditioning
sb83145 ParkSmart Refrigerant Loop Service Kits
Tires & Wheels
12 bulletinsService Solution for ECP Solenoid Interim Service Replacement Parts
New Accuride Aluminum Wheels
Revised Customer Advisory Letter for Cascadia, New Cascadia, and 122SD Vehicles with Cracked Fifth Wheel Angles.
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Additional photos have been added.
Customer Advisory Letter for Cascadia, New Cascadia, and 122SD Vehicles with Cracked Fifth Wheel Angles
FL806 Interim Recall Ending - Final Recall Beginning
TBB FL801 & FL804 ? Interim Recall Notices
Fifth Wheel Plate to Outboard Angle Fastener Torque
sb3529 Axle Alignment Specifications
sb00041 Guidelines for Using a Service Pit or an Alignment Rack on New Cascadia VehiclesB
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
17TL25 TruckCam? Alignment System
ICI12-028-DLR FL632 - Interim Notice
Hybrid & EV
5 bulletinsTech Talk discussion on p3 Cascadia overcharging.
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was...
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added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
SPN 3556 FMI 0, 1, 18 - Regeneration Temperature Update Procedures
17TS16Rev Medium Duty DD8 Aftertreatment Major Repairs