2017 Freightliner Business Class M2 TSBs
666 Technical Service Bulletins across 16 categories
Categories
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228 bulletinsFleet Communications for NFD Lower Oil Plug Location - SP Axles
CX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for Oil Suction manifolds
CX Advocate communication for NOx conversion low faults
Customer letter regarding variable speed water pump.
Customer Advisory Letter for DEF Header Replacement.
0806-17 SPN 101 (MCM)(GHG17)
0803-17 SPN 411 (MCM) (GHG17)
Tech Talk discussion on M2 Cummins Allison no crank.
Tech Talk discussion on M2 Cummins Allison no crank.
Tech Talk discussion on 2017 M2 High beam indicator only working with wipers on.
Tech Talk discussion on odd regen issue.
Tech Talk discussion on M-2 gauges inoperative at times.
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
Tool Letter for ICC5 Programming Cable
Tool Letter for New Final Drive Pinion Cover Install Tool
PowerNet Assessment Tool Repair Procedure
fp00024 Cable-Tie Reference
Letter to customer on Coverage Extension GHG17 After Treatment
SPN 168 (CPC3) (GHG17)
SPN 168 (CPC3) (GHG17)
SPN 168 (CPC3) (GHG17)
SPN 168 (CPC3) (GHG17)
Technical Publications Ordering
Instructions for CSC Diagnostic Support
SPN 3556 (ACM) (GHG14)
FL724 ? Third Revised Bulletin
Towing Procedures
DD5/DD8 Injector Breakout Box Overlay DPI930E18001
Operating Hours for the Customer Assistance Center
Vehicles with Meritor drivelines bene from a softer durometer center bearing support.
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Vehicle will continue to have a 1st order driveline vibration after the driveline assembly was rebalanced.
0508-18 Aftertreatment
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
sb54299 ICU3 to ICU3S Replacement Guidelines
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
SS1033446 Driveline Support Bearing - Meritor Driveline
0508-18 Aftertreatment
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
MY18M1a 05-MAR-2018 Vocational
0402-18 SPN 625 (CPC) (GHG14)
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
ICI18-008 SF552 Revised Bulletin
sb4932 DEF Gauge Reading Incorrectly
0107-15 Enhanced Steam Clean
(MCM) (GHG17)
(ACM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(CPC)(GHG17)
(ACM) (GHG17)
(ACM) (GHG17)
(ACM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) GHG17
(MCM)(GHG17)
Contaminated Fluids Diagnostic Tests
Diagnostic Tests
(ACM) (GHG17)
(ACM) (GHG17)
(CPC) (GHG17)
(ACM) (GHG17)
(CPC)(EPA10-GHG14) and SPN 98 (CPC)(GHG17)
0301-17 Contaminated Fluids
0203-17 SPN 5741 FMI 13 (GHG17) (MCM)
0208-17 SPN 412 (MCM) (GHG17)
0206-17_ SPN 521049 (MCM) (GHG17)
0204-17 SPN 521050 (MCM) (GHG17)
0205-17 SPN 521052 (MCM) (GHG17)
18SP733 GHG17 Medium Duty DD8 Oil Filter Kit
Replacing or Upgrading Airliner 40K Transverse Torque Rods
324-15 External Component Repair
304-15 Diagnostic Tests
303-15 Contaminated Fluids
323-15 Symptom Diagnostics ? Noise
0402-18 SPN 625 (CPC) (GHG14)
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
ssb42073 Inspeccin de fugas de aire del transportista concesionario
ssb42072 Diagnstico de fugas de aire
sb49039 Cleaning DEF Line ConnectorsB
sb49038 Magnetized Fill Neck for Six-Gallon DEF TanksB
sb42072 Air Leak DiagnosticsB
sb31034 Towing ProceduresB
sb2067 Surge Tank Leaks
sb2053 New Stainless Steel Lower Radiator Tubes
sb2042 Coolant Overflow Hose
sb00042 Flood Damage Repair GuidelinesB
sb0039 New Natural Gas Vehicle Information WebpageB
fsb42072 Diagnostic de fuite d'air
ICI18-008 SF552 Revised Bulletin
sb3131 Huck-Spin 2 Changeover
20-82 - Premature Belt Wear, Cummins ISC/ISL
704-15 SPN 4364 (ACM)(EPA10)
sb54292 Nexiq USB-Link Upgrade and Diagnostic Connector
SPN 157 (MCM) (GHG17)
Symptom Diagnostics - Noisy One-Box Aftertreatment
MY18M1a_05-MAR-2018_Vocational
DD Heavy Duty Platform Belt and Belt Tensioner
SPN 1322 (MCM) (GHG17)
SPN 5741 (ACM) (GHG17)
Symptom Diagnostics - Hard Start No Start
SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)
FL724 Second Revised Bulletin
0139-17 Coolant Housing
0137-17 SPN 3361 FMI 5 (ACM) (GHG17) SPN 3361 FMI 5 (ACM) (GHG14)
0133-17 SPN 625 (CPC) (GHG17)
0132-17 SPN 521005 (CPC3) (GHG17)
0131-17 SPN 521054 (CPC3) (GHG17)
0130-17 SPN 520211 (IPPC) (GHG14) SPN 520211 (IPPC) (GHG17)
0129-17 SPN 102 (MCM) (GHG17)
0127-17 SPN 1077 FMI 14 (GHG14) (GHG17) (MCM)
0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1
0125-17 SPN 4817 (MCM) (GHG17)
0124-17 SPN 3720 FMI 14 - (MCM) (GHG17)
0123-17 SPN 1483 (CPC3) (GHG17)
0122-17 SPN 521058 (CPC3) (GHG17)
0121-17 SPN 521050 (CPC3) (GHG17)
0119-17 SPN 3217 (MCM) (GHG17)
0115-17 SPN 3226 (ACM) (EPA10;GHG14)
0111-17 SPN 1077 (MCM)(GHG17)
0106-17 SPN 520296 (MCM) (GHG14) and SPN 520296 (MCM) (GHG17)
1207-16 SPN 4363 (ACM) (EPA10 GHG14)
1213-16 SPN 3480 (MCM) (EPA07;EPA10 GHG14)
Freightliner Business Class M2 Optional Diagnostic Connector
15TS16Rev1 EPA10 Reman MCM Improvement for Fault Codes SPN 651 to 656
1202-15 Symptom Diagnostics - ATD Checklist
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Release of DiagnosticLink 8.02
510-15 SID 057 04 - PWM Driver #1 Shorted to Ground
15-009_Detroit_New_SDTs
15TL5 DAVCO Shop Pro FXP 95
324-15 External Component Repair
304-15 Diagnostic Tests
303-15 Contaminated Fluids
323-15 Symptom Diagnostics ? Noise
15CSA4 Holiday Schedule for the Detroit Customer Support Center
713-14 Symptom Diagnostics - Combustion Gas in Coolant
715-14 Symptom Diagnostics - Coolant Los
14-028 Remy Extended Coverage Direct File
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-023 Detroit Axles Pre-Approval Changes
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
16TL4 DOC Face Cleaning Tool P N W470589239100
16TS5 Release of the DD Platform Bearing Failure Guide
0307-16 SPN 723 (MCM) March
Contaminated Fluids
Hydrocarbon Doser Coolant Lines
16-009R_OWL Enhancements
New Detroit Bearing Failure Analysis Standard Diagnostic Time
17-026 Holiday Closure 2017
17TL27 Injector Cup Tool DSN930E17001
17TL26 Injector Heat Sleeve Removal Tool DSN930E17002
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
17CSA24 Holiday Schedule for the Detroit Customer Support Center
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
FL724 ? Fourth Revised Bulletin
SF533 - Second Revised Bulletin
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
15-028 New Detroit Coolant Line SRTs
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
_NewDetroitCoolantLineSRTs
13wo3rev2_final Actual Labor Hours on Detroit Claims
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 SPN 51 FMI 2 - All Years
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
49-31 - New DEF Injector Guard
14TS20 GHG14 Auto-Elevate Feature
14-017R Revised: Detroit Addition of Admin Time
FL662.-DLR Meritor MSF12 Non-Conforming Front Axle Beams
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14TL8 TorcUP? Non-Impacting Torque Tool.
14TS28 DD Platform Belt Drive System - Belt Part Numbers and diagnostics
1003-14 Rough Running or Stalling.
1009-14 SPN 5016 (ACM) (GHG14)
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 SPN 4374 (ACM) (GHG14)
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1010-14 SPN 2623 (CPC) (GHG14)
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14-039 New Detroit Standard Diagnostic Times
14-038 Additional Detroit Standard Repair Times
sb2080 Australian CST M1400 Isolated Radiator Retrofit
sb0039 New "Natural Gas Vehicles Information" Webpage
54-267 Business Class M2 and 108SD114SD Virtual Technician
16TS25 Single-Speed Fan Operation
1021-16 SPN 110 (MCM)(EPA07EPA07;GHG14), SPN 110 (CPC)(GHG14)
1018-16 SYMPTOM DIAGNOSTICS - NOISE
1005-16 SPN 4364 (ACM) (GHG17)
1004-16 SPN 3511 (ACM) (GHG17)
SPN 3509 (ACM) (GHG17)
1002-16 SPN 3512 (ACM) (GHG17)
1001-16 SPN 3719 (ACM) (GHG17)
0910-16 SPN 3251 (ACM) (GHG17)
0905-16 SPN 100 (MCM) (GHG17)
0901-16 SPN 5927 (MCM) (GHG17)
GHG17 MEDIUM DUTY OIL FILTER KIT SPECIAL NOTICE
16TS20 FAN ISSUE WITH 108SD, 114SD AND M2 CHASSIS WITH GHG17 DD13
NEW DIAGNOSTICLINKORDER SYSTEM DEAUTHORIZATION FEATURE
RELEASE OF DIAGNOSTICLINK SPANISH LANGUAGE PACK
0814-16 SPN 5016 (ACM) (GHG17)
0813-16 SPN 3251 (ACM) (GHG17)
0810-16 SYMPTOM DIAGNOSTIC NOISE
0809-16 SYMPTOM DIAGNOSTICS : NOISY 1- BOX AFTERTREATMENT
0807-16 SPN 524279 (CPC) (GHG17)
0805-16 SPN 100 (MCM)(GHG17)
0804-16 SPN 5444 (MCM) (GHG17)
0803-16 SYMPTOM DIAGNOSTICS - COOLANT LOSS
BUSINESS CLASS M2 DD5 Essential Tool Release
Engine
105 bulletinsCX Advocate for turbo oil drain cracking
CX Advocate for turbo oil drain cracking
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CX Advocate for Legacy M2 Misrated Engines in Emergency Vehicles (SF695)
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
Important Campaign Information Letter for SF695 Cummins Engine Emergency Vehicle Calibration
My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021
Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect that...
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relates to motor vehicle safety exists on specific model year 2014 through 2019 Freightliner Business Class M2 vehicles manufactured October 17, 2013, through September 25, 2018 and equipped with a Mahle-Bahr radiator. Contact your DTNA dealer to schedule a service date to perform the recall. Refer to the included communication from DTNA for additional information.
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
Detroit Emission Recall for Certain Detroit DD5 quick launch engines that are registered in the state of California will...
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require reprogramming to a minimum of the MCM and ACM software versions.
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil
FL740 Brake Check Valve
17TS12Rev1 GHG17 Heavy Duty Engine Platform 1-BOX? Aftertreatment System ATS Wire Harness
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters.
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Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps.
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There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
Revised Customer Advisory Letter for Hendrickson Primaax EX 69,000 lb Tri-Axle Rear Air Suspension Height-Control Valve Relocation.
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Revision is Step 8 drilling instructions expanded. The attached document provides work instructions for relocating the height-control valve downward 1.62 inches (41.3 mm) to prevent the linkage from protruding above the top flange of the frame when the suspension air is dumped.
Customer Advisory Letter for Hendrickson Primaax EX 69,000 lb Tri-Axle Rear Air Suspension Height-Control Valve Relocation.
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The attached document provides work instructions for relocating the height-control valve downward 1.62 inches (41.3 mm) to prevent the linkage from protruding above the top flange of the frame when the suspension air is dumped.
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines.
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Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
Warranty Information Letter for Warranty Long Block Program Change.
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The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
Service Information Bulletin for Cylinder Block Porosity Repair for DD5 and DD8 egnines.
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Use this procedure to repair oil leaks caused by cylinder block porosity. The low oil pressure, cast areas of the cylinder block can be repaired using this method. J-B Weld is the recommended two-part epoxy for this repair.
Camshaft Position (CMP) sensor terminal fretting due to vibration for DD5 and DD8 engines.
Service Systems Development provided document to service locations on price list reflects current charges to engine...
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horsepower ratings for HDEP and MDEG engine platforms.
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
HDEP GHG17 engines are not equipped with turbo wastegates.
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Steps in this troubleshooting involving wastegates were removed.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
Engine Low Coolant Sensor
Field Service Campaign- SF561 Cummins Green House Gas 2017 Engine Aftertreatment System Retrofit
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
Engine Manufacturer Diagnostics
0503-18 Relative Cylinder Compression Test
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
18SP734 18SP734?GHG14 DD15AT Turbocharger
0503-18 Relative Cylinder Compression Test
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
18SP734 18SP734?GHG14 DD15AT Turbocharger
SS 1033354 Remanufactured Engine Blocks with Closed Fuel Cooler Return Ports DD Engines
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
D17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
D17M2 17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
SS 1033425 Cruise Control Not Working When Replacing ICU3 With ICU3S M2 Vehicles With Caterpillar Engine Only
Symptom Diagnostics - Oil Leaks
GHG14 - Intake Manifold Pressure Too Low
GHG14 Intake Manifold Pressure Too Low
GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Gauge
308-15 Symptom Diagnostics - Oil Present at the Turbocharger Compressor
302-15 Crankshaft Oil Seals
SS 1033425 Cruise Control Not Working When Replacing ICU3 With ICU3S M2 Vehicles With Caterpillar Engine Only
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure GaugeB
sb2084 OAT Coolant Replaces NOAT Coolant in Detroit Engines
sb0175 Replacing Drive Belts on MBE4000 EnginesB
sb0164 MBE Engine Support Information
sb0006 Freightliner Courtesy Engineering PolicyB
708-15 High Pressure Fuel Pump Camshaft Oil Seal - Two-Filter System
711-15 High Pressure Fuel Pump Camshaft Oil Seal - Three-Filter System
702-15 DD15 and DD16 Delphi Exhaust Gas Recirculation Valve Actuator
703-15 GHG14 DD15 AT Exhaust Gas Recirculation Valve Actuator
Brake Check Valve
SS 1033354 Remanufactured Engine Blocks with Closed Fuel Cooler Return Ports DD Engines
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
D17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
D17M2 17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
Heavy Duty Engine Wastegate Repair Kit DKI470E16019
0140-17 Turbocharger Compressor Outlet Pipe
0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
0135-17 Diagnostic Test - Engine Brake Test Procedure
0120-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0118-17 Symptom Diagnostics - Oil Leaks
0107-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
Retrofitting Trelleborg Engine Mounts for EPA07 and Newer
15TL24 OTC 1750 Revolver Engine Stand
15TS4_Rev2_ EPA07 DD15 Piston Kits
1210-14 Cylinder Head
15TS10Rev DD Engine Platform Coolant Filter
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
308-15 Symptom Diagnostics - Oil Present at the Turbocharger Compressor
302-15 Crankshaft Oil Seals
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
14TL2 DD Platform Engine Stand Adapter W060589023100
714-14 Symptom Diagnostics - Low Engine Compression
712-14 Engine Coolant Temperature
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
16TS8 DD13 Cylinder Head and Cylinder Head Gasket Change
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
sb4724 Crank No Start, Loss of Engine Prime on Decked Vehicles
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
14TS4 Valve and Liner Installation Tool Issue
0228-14 Engine Oil Leaks - Oil Dye Method
0237-14 Engine Brake Solenoid
14TS21 HDEP Camshaft Position Sensor Change
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA20 EGR Valve Actuator Kit P/N E23539699
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
1017-16 ENGINE MODEL AND SERIAL NUMBER DESIGNATION
1016-16 DIAGNOSTIC TEST - ENGINE OIL LEAKS
16TS21 GHG17 DD PLATFORM ENGINES WITH CODE SPN: 3217 FMI: 2, SCR INLET NOX SENSOR LAMBDA DRIFT LOW OR CODE SPN: 3227...
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FMI: 2, SCR OUTLET NOX SENSOR LAMBDA DRIFT LOW
16TL20 HEAVY DUTY ENGINE VALVE STEM SEAL INSTALLING DRIFT AND SLEEVE
16TL14REV GHG17 CAMSHAFT TIMING TOOL SET W470589062300
0909-16 EXCESSIVE OIL CONSUMPTION
16TS19 MEDIUM DUTY DD5 ENGINE MAJOR REPAIRS
0811-16 CAMSHAFT AND IDLER GEAR
0808-16 SYMPTOM DIAGNOSTICS - ENGINE BRAKE
Pre-Delivery & Maintenance
68 bulletinsImportant Campaign Information letter for SF695 Campaign Replaced by F1012
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top...
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Performance Passive Lube Management.
Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed
Revised Important Campaign Inofrmation letter for SF671 - Bulletin Revision.
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REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
Technical Service Bulletin for New Final Drive Over Heat Diagnostic
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Important Campaign Information letter for SF671 Campaign Suspended
Important Campaign Information letter for SF671 - Bulletin Revision.
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REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.
Important Campaign Information letter for FL974 - Revised Bulletin & Population
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
Service Solution SS 1032989 BHM Fault Code Changes
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts.
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Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
Service Bulletin for Powertrain PDM and Main PDM Bracket Modication.
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This bulletin replaces the version dated 10/31/2019. The build date section has been added.
Important Campaign Information letter announcing Dealer Travel for Campaign Performance.
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This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the...
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Warranty Department will be revising the Warranty Manual.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces.
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The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
Warranty Information Letter for Warranty Training Online.
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DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers.
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To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers.
Freightliner Service Bulletin for vibration troubleshooting - finding the cause.
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This version replaces the version dated 5/1/14 and adds New Cascadia.
Freightliner Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or...
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SPL250 with first order driveline vibration.
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in...
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DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers
Important Campaign Information Letter announcing that a revision for D19M4 as a REV2 exists and is available on...
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DTNAConnect.
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive...
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environments.
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found...
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on TechLit.
Service Bulletin for Air Cleaner Modifications for Dusty Environments
Communication to assist the field with service vibration issues on DTNA vehicles
Warranty Policy Letter to communicate Detroit Return Changes
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
Service Bulletin provided to customers regarding ICU3 to ICU3S Replacement
Training Solution created by DTNA to provide guidance to customers when searching for service information for components...
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and systems not owned by Daimler Trucks North America (DTNA).
Service Bulletin- sb54311 ICU Odometer Programming
Service Solution: 1033988, SPN 879 or 881 FMI 6 Fault Codes
Service Solution: 1033988, SPN 879 or 881 FMI 6 Fault Codes
Service Information Bulletin
Service Bulletin New "Natural Gas Vehicle Information" Webpage
Important Warranty Information on AutoMeter BCT-460DTNA Powernet Assessment Tool: Warranty Requirement and Claim Filing
Release of DiagnosticLink 8.08 Service Pack 2
MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
MY18M4-Bulletin-02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.
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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or OWI." Fillout the form, then select "Review."
sb83155 Espar Service Information
sb54194 Required Maintenance for Freightliner-Branded and Delco Cassette Players
sb54122 ICU3 Service Cluster AvailableB
sb42073 Transport Dealer Air Leak InspectionB
Transport Dealer Air Leak Inspection
15-015 Warranty Exclusions Reminder
14-026-DLR SelecTruck Warranty Enhancements
Canadian Warranty Parts Return Address Change
OWL Enhancement Service Model Field
Warranty Classroom Training in 2018
12-041-DLR Over the Counter No Hassle Warranty (OTC)
_Warranty Recognition Program - Coming Soon
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9 Special Tool Warranty Program.
15CSA24 GHG17 RAPID WARRANTY PARTS RETURN
16CSA18 RELEASE OF DIAGNOSTICLINK 8.04 SERVICE PACK 2
Electrical
64 bulletinsService Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
Revised Emissions Recall: Cummins DEF Sensor Shortage.
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REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
Emissions Recall: Cummins DEF Sensor Shortage
Revised Freightliner Service Bulletin for Replacing an Auto Baud Rate Detecting Bulkhead Module with a Fixed Baud Rate BHM.
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Description of Revisions: This bulletin replaces the version dated 02/01/2016. Information about auto baud rate connections has been included.
SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
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This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
Warranty Policy Letter for battery tags.
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DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter.
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This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update.
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On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness.
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Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
Service Bulletin on guidelines for repairing or replacing an electrical harness.
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
Service Bulletin about the powertrain PDM and Main PDM bracket being modified to reduce stress and vibration to the...
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Powertrain Power Distribution Module (PTPDM).
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in...
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production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat...
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Message is no Longer Arriving)
Forward Chassis Wiring Harness
DiagnosticLink support programming of both chassis and powertrain ECUs
SS 1034220 SSI Ultrasonic Fuel Level Sensor Information
sb54308 Chassis ECU Programming
Service Bulletin- Chassis ECU Programming
Alternator Remote Sense Wiring
SS1033890 DD5 Coolant Sensor Fault 111/1
0501-18 Aftertreatment Control Module (ACM)
0501-18 Aftertreatment Control Module (ACM)
0311-18 Installation of the Main Shaft Speed Sensor
326-15 Main Shaft Speed Sensor
sb54278 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
sb15020 Alternator Remote Sense WiringB
54-275 - Chassis-Mounted Trailer PDM, Battery Power Cable Terminal Corrosion
sb54278 Powernet Troubleshooting Guide: Batteries, Path, Alternator
0311-18 Installation of the Main Shaft Speed Sensor
Vehicle Interface Module
SPN 521221 (TCM)
SPN 521222 (TCM)
SPN 677 FMI 2 Starter Switch Inconsistent Diagnostics
0117-17 SPN 5928 (MCM) (GHG17) - EGR H Bridge circuit diagnostics
1205-15 Selective Catalyst Reduction (SCR) Inlet Temperature Sensor
FMI 3,4,5 Digital Output 2 10 Circuit
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
326-15 Main Shaft Speed Sensor
54-285 - Cracked Fuses on Powertrain Power Distribution Modules
16TL5 DD Platform Aftertreatment Soot Sensor Socket DSN0ATZ16001
16_TL-2 DD Platform Aftertreatment NOx Sensor Socket W470589060900
14TS5 Replacing Damaged Aftertreatment Sensor Bosses
809-14 FMI 3, 4, 5, 31: Diesel Exhaust Fluid System Circuit Failed
802-14 FMI 3, 4: Diesel Exhaust Fluid Pressure Sensor Circuit Failed High and low
1005-14 Oil Coolant Module
14CSA22 DTNA Chassis Wiring Diagrams
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
16TL18 GHG17 MEDIUM DUTY (MD) TEST ELECTRONIC CONTROL UNITS (ECUS)
16TL17 LABEL UPDATE FOR GHG14 TEST AFTERTREATMENT CONTROL MODULE (ACM)
16TL15 GHG17 HEAVY DUTY (HD) TEST ELECTRONIC CONTROL UNITS (ECUS)
16TS17 GHG17 DD PLATFORM AMBIENT AIR TEMPERATURE SENSOR AND FAULT CODES
Fuel System
53 bulletinsWarranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
SS 1033055 Cummins Fault Code 4277 - DEF Exhaust Fluid Quality Unavailable
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.
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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks.
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A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2.
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On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign.
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Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility.
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Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is...
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available to download from the Detroit Diesel server.
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be...
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available for download from the Detroit Diesel server.
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
Service Information Bulletin for DD5 Aftertreatment Systems - DPF End Cap
Fuel Level Sending Unit Retrofit
Fuel Level Sending Unit Retrofit
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
0504-18 Fuel System - Fuel Injectors
0504-18 Fuel System - Fuel Injectors
D17M1 17M1 GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
102-15 High Pressure Fuel Pump - Two-Filter System
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
sb54296 Fuel Level Sending Unit RetrofitB
sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
sb49040 Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser ConnectionB
fsb49040 Conduite sous pression de fluide pour chappement diesel (DEF) dbranche au niveau du raccordement du doseur
EPA10, GHG14 and GHG17 Diesel Particulate Filters
Exhaust and Exhaust Gas Recirculation
Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser Connection
D17M1 17M1 GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
SPN 4765 FMI 0 - Exhaust Temperature Out Of Range High
GHG17 Heavy Duty- Exhaust & EGR - EGR Actuator Coolant Lines
0138-17 GHG17 DD5 Medium Duty - Exhaust and EGR - EGR Delivery
0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket
0116-17 SPN 4752 (MCM) (GHG17) - EGR Cooler Efficiency Fault Codes
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-017 Detroit: Updated Fuel Injector SDTs
14TS19 DD Platform High Pressure Fuel Lines
16TS9 DD Platform High Pressure Fuel Lines
16TS7 Reman Diesel Particulate Filter Serial Number
17TL28 Fuel Injector Removal Tool DSN930E17004
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0209-14 High Pressure Fuel Rail Feed Lines - Two-Filter System
0219-14 Metal in Fuel
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
54-281 - Fuel Level Sender Guard Installation
18SP725 TWO-FILTER FUEL SYSTEM KM63 GEN2 DD13 HIGH PRESSURE FUEL FEED LINES, MOUNTING BRACKET AND P-CLIPS SERVICE KIT
18SP722 DD13 KM59 GEN1 BUS TWO-FILTER SYSTEM AMPLIFIER, NEEDLE AND PLV RETURN FUEL LINE CLEARANCE PACKAGE SERVICE KIT
1020-16 CHASSIS FUEL SYSTEM ISOLATION TEST
18SP720REV 18SP720 EPA10 DD15/16 THREE-FILTER ESOC FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE...
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KIT
0906-16 LOW PRESSURE FUEL PUMP
Body & Paint
25 bulletinsRevised Field Service Campaign for Beverage Body Frame Rail 50 KSI
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI.
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REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI.
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REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI.
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REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.
Field Service Campaign for Beverage Body Frame Rail 50 KSI
Service Solution SS 1032998 M2 mirror wind noise
Customer Advisory Letter for Freightliner M2 Forward-Frame Extension Hood Mount Bracket Gusset Installation.
Service Bulletin for Front Lighting Ground Splice Pack Failure.
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The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity and located near the headlight assemblies. These splice packs can fail, resulting in either the left or right lighting becoming intermittent or inoperative.
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star,...
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Thomas Built Bus, Export and Direct warranty customers
Service Bulletin M2 Heated Windshield Modification
Service Bulletin 9810- Chassis Paint Usage
Service Bulletin 9819- Body Paint Repair Process
Service Bulletin 9815- Paint Finish Standards
Freightliner M2 Roof Repair
A new design for the M2 grille went into prduction on February 5, 2018.
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The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, and will supersede to the new design with new part numbers.
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn.
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This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-side of the chassis-side fairing.
0312-18 Installation Output Shaft Seal
sb9815 Paint Finish Standards
54-280 - Video Available for Servicing APEX 150 Sealed 16-Pin Connectors
sb98020 Axalta Paint Finish CareB
sb9815 Paint Finish StandardsB
0312-18 Installation Output Shaft Seal
12-040-DLR Roof Fairing Removal Program
Suspension
25 bulletinsService Solution for Thread Spring Pin Suspension Alignment & Installation
Customer Advisory Letter for 80KSI Frame Reinforcement Installation on specific Business Class M2 equipped with 80KSI...
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frame rails and an Airliner 20,000 lb or 21,000 lb rear suspension.
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change.
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With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
Customer Advisory Letter revision for 80KSI Frame Reinforcement Installation for certain vehicles equipped with 80KSI...
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frame rails and Airliner 21,000LB rear suspensions. This version adds Model Year 2020.
Freightliner Service Bulletin for Front Axle Spacer Replacement.
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This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
Customer Advisory Letter revision for 80KSI Frame Reinforcement Installation for certain vehicles equipped with 80KSI...
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frame rails and Airliner 21,000LB rear suspensions. This version updates information from prior submission, 20MC5482, CAL80KSIFRAME.
Field Service Campaign revision for Detroit Axle M2 Chassis Stabilizer Bracket Inspection.
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Additional information added to Parts Information.
Important Campaign Information Letter announcing the extension of the Campaign Termination Date for D19M2 which was for...
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the inspection of DD5 fan hub bolts.. The termination date has been extended to August 28, 2020.
Field Service Campaign revision for Detroit Axle M2 Chassis Stabilizer Bracket Inspection.
Service Campaign to inspect and fix stabilizer brackets for damage.
Field Service Campaign Bulletin for DetroitTM Axle M2 Chassis Stabilizer Bracket Inspection
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor.
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These new axles require a new tool to compress the Driver Controlled Differential Lock (DCDL) spring. To remove and install the DCDL spring, the tool DSN0FDA17001 is needed.
Field Service Campaign to inspect DD5 Fan Hub Bolts
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory.
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This can result in cracking at the transverse rod tower where it is welded to the axle housing, premature wearing of the transverse torque rod tapered pin and bushings, and damage to the transverse torque rod frame bracket.
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
Service Bulletin: AirLiner Suspension Six-Piece Bolted Service Crossmember
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed.
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The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossmember will be assembled with 3/4-16 fasteners.
33-28 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-30 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
Detroit? DT12? Split Rod Bushing Repair
Warranty Recognition Program Suspension
FL718 FRONT AXLE HUB RATING
Software & Calibration
21 bulletinsRevised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
CX Advocate for NOx conversion low faults.
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Update to CXA 6_24_NOx submission.
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown.
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The updated times will be applied to repair orders opened on or after April 5, 2021.
Updated Freightliner Service Bulletin for Espar Service Information.
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This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
SF533 Instrument Cluster Update
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available.
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Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available.
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All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
Customer Service Announcement for Release of DiagnosticLink 8.12.
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On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
Important Campaign Information letter announcing a revision to D19M4 exists and can be found on DTNAConnect and updates...
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the section on Warranty Information.
Field Service Campaign for DD5 Software Reprogramming
Warranty Information Letter updated to communicate warranty system updates.
Updates to troubleshooting guides in Diagnostic Link with newest version
Instrument Cluster Update
SF552 Medium Duty DD5 AC Dryer Hardware Updates
SF552 Medium Duty DD5 AC Dryer Hardware Updates
1207-15 Updated procedures with adding EPA10 to the GHG14 title
Computer Hook-Up Standard Diagnostic Time Update
Instrument Cluster Update
15TL21 GHG17 Diagnostic Connector Update
AEO15M1 GHG14 DD PLATFORM SOFTWARE REPROGRAMMING FOR AUTO ELEVATE
Brakes
21 bulletinsRear Brake Calipers and Anchor Plates.
Tech Talk continuing discussion on ABS and Wheel Spin lights, No codes.
Discussion on ABS and wheel Spin Lights coming on at startup
Service Solution for M2 ABS Wiring Harness Rubs On Forward Cab Mount.
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ABS chassis harness is rubbing on the rear of the driver side forward cab mounting bracket on M2 106 trucks with a 160 MM Cab Hgt. This may cause open or shorted circuits in multiple wires in the harness transitioning from the chassis to the cab. Noticeable symptoms include illumination of the ABS and ATC indictor lamps.
30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005
FL724 ICU3S Instrument Cluster Hydraulic Brake Telltale
Service Solution 1033889- Hydromax Hydraulic Brake Booster Pump Function Logic
SS 1033322 ABS light illuminating in ICU, ABS solenoids will not self-check
FL705 Bendix Rear Brake Calipers
sb60157 Roof Noise, M2 and 108SD 114SD Day CabsB
sb4256 Enabling M2 Exhaust Brake Lights
fsb42073 Inspection d'absence de fuites d'air par les transporteurs concessionnaires
FL705 Bendix Rear Brake Calipers
SS 1033322 ABS light illuminating in ICU, ABS solenoids will not self-check
Instrument Cluster Hydraulic Brake Telltale
Roof Noise, M2 and 108SD 114SD Day Cabs
FL722AB Freightliner Brake Caliper Bolts
sb4267 Brake Shimmy - Meritor SteeLite X30 Brake Drum with Excessive Runout
14TL5 ABS Power Line Carrier Converter Available Through PDC
16TL3 Pocket iQ? ABS Product Family Kit is Available at PDC
FL724 ICU3S Instrument Cluster Hydraulic Brake Telltale
Transmission
21 bulletinsUpdated Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing.
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This bulletin replaces the version dated 06/29/2020. Two new illustrations have been added to demonstrate proper application of butterfly tie straps on the transmission. ---Allison transmission wiring harness chafing causes disruption to gear engagement and fault code generation. To reduce chafing, the wiring is routed using stand off brackets and tie straps to minimize contact with the transmission parts. This bulletin applies to vehicles equipped with on-board diagnostics (OBDs) manufactured after 2016.
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing.
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Allison transmission wiring harness chafing causes disruption to gear engagement and fault code generation. To reduce chafing, the wiring is routed using stand off brackets and tie straps to minimize contact with the transmission parts. This bulletin applies to vehicles equipped with on-board diagnostics (OBDs) manufactured after 2016.
Service Bulletin for Lengthening the Backup Light Harness.
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Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
Service Solution for OBD16 M2, C2, 108SD & 114SD Allison transmission not shifting due to harness chafing.
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
Service Bulletin- Allison Transmission Cooler Quick-Connect Fittings
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
26-50 - M2 Shift Cable Noise, Allison Transmissions
sb2650 M2 Shift Cable Noise, Allison Transmissions
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
sb2074 Kysor Fan Clutch Rocking Runout Inspection
sb2052 Horton Drivemaster Fan Clutch Hub Bearings
sb2650 M2 Shift Cable Noise, Allison Transmissions
Detroit? DT12? Transmission Proper Moving Procedure
FMI 2- Automatic Gear Selection - Incompatible or missing dataset
15-010-DLR Transmission Cooler Line Photos
810-14 Clutch Position Sensor
16TS16 DETROIT DT12 TRANSMISSION OIL AND OIL FILL/DRAIN PLUG WASHERS
ALLISON TECH TIP #TT7831EN TRANSMISSION PROGRAMMING
Lighting
10 bulletinsCustomer Service Announcement for DiagnosticLink Software Update Reminder.
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Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
Warranty Policy Letter for Chassis Progressive Damage Policy Change.
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Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program.
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DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a...
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60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
Service Bulletin for M2 Surge Tank Shunt Line Clamp Replacement.
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On some vehicles, the shunt line coolant hose is disconnecting from the surge tank and replacing the constant tension clamp with a Breeze brand clamp resolves the issue.
sb2046 ABA Hose Clamp Torque Values
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left.
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While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
sb3133 Step Clamps Are Not Reusable
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
14-036-DLR DTNA & JAD Highlights - Q3
Tires & Wheels
9 bulletinsFL772 Interim Recall Notice
FL731 - Interim Recall Notice
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
18SP731 GHG17 Heavy Duty Flywheel Special Notice
17TL25 TruckCam? Alignment System
FL757 ? Interim Recall Notice
ICI12-028-DLR FL632 - Interim Notice
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
0902-16 SYMPTOM DIAGNOSTICS - BELT COMING OFF, SHREDDING OR MISALIGNMENT
Infotainment
5 bulletinsSS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968).
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The prior submission added new screenshots. This revision adds clarification for vehicle programming.
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations.
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The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
ICU3S Dual Cluster Displays
Dual Cluster Displays
HVAC & Climate
4 bulletinsCustomer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
Freightliner Service Bulletin for Heater Hose Clearance.
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Some Business Class M2 106 vehicles built from January 2017 through June 2021 may have a heater hose installed too close to the electric horn.
Service Bulletin for A/C system receiver-drier replacement guidelines.
sb4725 DAVCO Preheater Fault Code SA 33 SPN 6897 FMI 6B
Steering
4 bulletinsTech Talk discussion about power steering fluid.
Steering Intermediate Shaft Replacement
SF559 Freightliner Business Class M2 Power Steering Hoses
FP46907 STEERING INTERMEDIATE SHAFT REPLACEMENT
Hybrid & EV
3 bulletinsTech Talk discussion on 2017 DD5 charging.
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was...
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added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
SPN 3556 FMI 0, 1, 18 - Regeneration Temperature Update Procedures