2017 Freightliner 122SD TSBs
593 Technical Service Bulletins across 16 categories
Categories
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244 bulletinsFleet Communications for NFD Lower Oil Plug Location - SP Axles
CX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for NFD fill plugs
CX Advocate for Oil Suction manifolds
CX Advocate communication for NOx conversion low faults
Customer letter regarding variable speed water pump.
0806-17 SPN 101 (MCM)(GHG17)
0803-17 SPN 411 (MCM) (GHG17)
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
Tool Letter for ICC5 Programming Cable
PowerNet Assessment Tool Repair Procedure
Letter to customer on Coverage Extension GHG17 After Treatment
SPN 168 (CPC3) (GHG17)
SPN 168 (CPC3) (GHG17)
SPN 3226 (ACM) (GHG17)
SPN 96 (MCM) (GHG17)
SPN 3226 (ACM) (GHG17)
Diagnostic tests - Two Filter System - FSIC Leak Test
SPN 712 (CPC) (GHG17)
Letter to customer on Coverage Extension GHG17 After Treatment
SPN 168 (CPC3) (GHG17)
SPN 3226 (ACM) (GHG17)
SPN 96 (MCM) (GHG17)
SPN 3226 (ACM) (GHG17)
Diagnostic tests - Two Filter System - FSIC Leak Test
SPN 712 (CPC) (GHG17)
Technical Publications Ordering
sb54268 122SD and Coronado Virtual Technician Retrofit
SPN 3226 (ACM) (GHG17)
SPN 96 (MCM) (GHG17)
Diagnostic tests - Two Filter System - FSIC Leak Test
SPN 712 (CPC) (GHG17)
Instructions for CSC Diagnostic Support
SPN 3556 (ACM) (GHG14)
ICU4Me Low Air Pressure Warning Change
Towing Procedures
Operating Hours for the Customer Assistance Center
Vehicles with Meritor drivelines bene from a softer durometer center bearing support.
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Vehicle will continue to have a 1st order driveline vibration after the driveline assembly was rebalanced.
0508-18 Aftertreatment
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
SS1033446 Driveline Support Bearing - Meritor Driveline
0508-18 Aftertreatment
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
MY18M1a 05-MAR-2018 Vocational
0402-18 SPN 625 (CPC) (GHG14)
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
525-13 SPN 2791-FMI 7 ? ALL YEARS
0107-15 Enhanced Steam Clean
(MCM) (GHG17)
(ACM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(CPC)(GHG17)
(ACM) (GHG17)
(ACM) (GHG17)
(ACM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) (GHG17)
(MCM) GHG17
(MCM)(GHG17)
Contaminated Fluids Diagnostic Tests
Diagnostic Tests
(ACM) (GHG17)
(ACM) (GHG17)
(CPC) (GHG17)
(ACM) (GHG17)
(CPC)(EPA10-GHG14) and SPN 98 (CPC)(GHG17)
0301-17 Contaminated Fluids
0203-17 SPN 5741 FMI 13 (GHG17) (MCM)
0208-17 SPN 412 (MCM) (GHG17)
0206-17_ SPN 521049 (MCM) (GHG17)
0204-17 SPN 521050 (MCM) (GHG17)
0205-17 SPN 521052 (MCM) (GHG17)
18SP733 GHG17 Medium Duty DD8 Oil Filter Kit
Replacing or Upgrading Airliner 40K Transverse Torque Rods
324-15 External Component Repair
304-15 Diagnostic Tests
303-15 Contaminated Fluids
323-15 Symptom Diagnostics ? Noise
0402-18 SPN 625 (CPC) (GHG14)
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
ssb42072 Diagnstico de fugas de aire
sb54300 ICU4Me Low Air Pressure Warning ChangeB
sb42072 Air Leak DiagnosticsB
sb31034 Towing ProceduresB
sb00042 Flood Damage Repair GuidelinesB
fsb42072 Diagnostic de fuite d'air
704-15 SPN 4364 (ACM)(EPA10)
sb54292 Nexiq USB-Link Upgrade and Diagnostic Connector
SPN 157 (MCM) (GHG17)
Symptom Diagnostics - Noisy One-Box Aftertreatment
Freightliner and Western Star Tow Hooks
MY18M1a_05-MAR-2018_Vocational
DD Heavy Duty Platform Belt and Belt Tensioner
SPN 1322 (MCM) (GHG17)
SPN 5741 (ACM) (GHG17)
Symptom Diagnostics - Hard Start No Start
SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)
0139-17 Coolant Housing
0137-17 SPN 3361 FMI 5 (ACM) (GHG17) SPN 3361 FMI 5 (ACM) (GHG14)
0133-17 SPN 625 (CPC) (GHG17)
0132-17 SPN 521005 (CPC3) (GHG17)
0131-17 SPN 521054 (CPC3) (GHG17)
0130-17 SPN 520211 (IPPC) (GHG14) SPN 520211 (IPPC) (GHG17)
0129-17 SPN 102 (MCM) (GHG17)
0127-17 SPN 1077 FMI 14 (GHG14) (GHG17) (MCM)
0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1
0125-17 SPN 4817 (MCM) (GHG17)
0124-17 SPN 3720 FMI 14 - (MCM) (GHG17)
0123-17 SPN 1483 (CPC3) (GHG17)
0122-17 SPN 521058 (CPC3) (GHG17)
0121-17 SPN 521050 (CPC3) (GHG17)
0119-17 SPN 3217 (MCM) (GHG17)
0115-17 SPN 3226 (ACM) (EPA10;GHG14)
0111-17 SPN 1077 (MCM)(GHG17)
0106-17 SPN 520296 (MCM) (GHG14) and SPN 520296 (MCM) (GHG17)
1207-16 SPN 4363 (ACM) (EPA10 GHG14)
1213-16 SPN 3480 (MCM) (EPA07;EPA10 GHG14)
15TS16Rev1 EPA10 Reman MCM Improvement for Fault Codes SPN 651 to 656
1202-15 Symptom Diagnostics - ATD Checklist
SPN 2623 (CPC)(GHG17), SPN 2623 (CPC)(GHG14), and SPN 2623 (CPC)(EPA07 EPA10 GHG14)
SPN 84 (MCM & CPC) (GHG17)
SPN 108 (ACM) (GHG17)
SPN 168 (ACM) (GHG17)
SPN 168 (ACM) (GHG17)
SPN 609 (CPC)(GHG17) and SPN 609 (CPC) (GHG14)
SPN 709 (CPC)(GHG17)
SPN 710 (CPC)(GHG17)
SPN 711 (CPC)(GHG17)
SPN 712 (CPC)(GHG17)
SPN 714 (CPC)(GHG17)
SPN 716 (CPC)(GHG17)
SPN 3511 (CPC)(GHG17)
SPN 3716 (MCM) (GHG17)
SPN 5443 (ACM)(GHG17) and SPN 520372 (ACM)(GHG17)
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Release of DiagnosticLink 8.02
15-009_Detroit_New_SDTs
15TL5 DAVCO Shop Pro FXP 95
324-15 External Component Repair
304-15 Diagnostic Tests
303-15 Contaminated Fluids
323-15 Symptom Diagnostics ? Noise
15CSA4 Holiday Schedule for the Detroit Customer Support Center
713-14 Symptom Diagnostics - Combustion Gas in Coolant
715-14 Symptom Diagnostics - Coolant Los
14-028 Remy Extended Coverage Direct File
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-023 Detroit Axles Pre-Approval Changes
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
54-215 - ICU4M Missing VORAD Information or Reporting Fault SA 42 SPN 639 FMI 07
16TL4 DOC Face Cleaning Tool P N W470589239100
16TS5 Release of the DD Platform Bearing Failure Guide
0307-16 SPN 723 (MCM) March
Contaminated Fluids
Hydrocarbon Doser Coolant Lines
16-009R_OWL Enhancements
New Detroit Bearing Failure Analysis Standard Diagnostic Time
17-026 Holiday Closure 2017
17TL27 Injector Cup Tool DSN930E17001
17TL26 Injector Heat Sleeve Removal Tool DSN930E17002
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
17CSA24 Holiday Schedule for the Detroit Customer Support Center
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
15-028 New Detroit Coolant Line SRTs
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
901-15 Oil Breather Vent
_NewDetroitCoolantLineSRTs
13wo3rev2_final Actual Labor Hours on Detroit Claims
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 SPN 51 FMI 2 - All Years
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
14TS20 GHG14 Auto-Elevate Feature
14-017R Revised: Detroit Addition of Admin Time
54-268 - Coronado Virtual Technician Retrofit
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14TL8 TorcUP? Non-Impacting Torque Tool.
14TS28 DD Platform Belt Drive System - Belt Part Numbers and diagnostics
1003-14 Rough Running or Stalling.
1009-14 SPN 5016 (ACM) (GHG14)
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 SPN 4374 (ACM) (GHG14)
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1010-14 SPN 2623 (CPC) (GHG14)
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14-039 New Detroit Standard Diagnostic Times
14-038 Additional Detroit Standard Repair Times
sb2080 Australian CST M1400 Isolated Radiator Retrofit
sb54268 122SD and Coronado Virtual Technician Retrofit
1021-16 SPN 110 (MCM)(EPA07EPA07;GHG14), SPN 110 (CPC)(GHG14)
1018-16 SYMPTOM DIAGNOSTICS - NOISE
0910-16 SPN 3251 (ACM) (GHG17)
0905-16 SPN 100 (MCM) (GHG17)
0901-16 SPN 5927 (MCM) (GHG17)
GHG17 MEDIUM DUTY OIL FILTER KIT SPECIAL NOTICE
16TS20 FAN ISSUE WITH 108SD, 114SD AND M2 CHASSIS WITH GHG17 DD13
NEW DIAGNOSTICLINKORDER SYSTEM DEAUTHORIZATION FEATURE
RELEASE OF DIAGNOSTICLINK SPANISH LANGUAGE PACK
SB54268 122SD AND CORONADO VIRTUAL TECHNICIAN RETROFIT
0814-16 SPN 5016 (ACM) (GHG17)
0813-16 SPN 3251 (ACM) (GHG17)
0810-16 SYMPTOM DIAGNOSTIC NOISE
0809-16 SYMPTOM DIAGNOSTICS : NOISY 1- BOX AFTERTREATMENT
0804-16 SPN 5444 (MCM) (GHG17)
0803-16 SYMPTOM DIAGNOSTICS - COOLANT LOSS
0624-16 SPN 527 (CPC)(GHG17) DIAGNOSTIC PROCEDURE
0623-16 SPN 3645 (CPC)(GHG17) DIAGNOSTIC PROCEDURE
0621-16 SPN 3847 (CPC)(GHG17) DIAGNOSTIC PROCEDURE
0620-16 SPN 602 (CPC)(GHG17) DIAGNOSTIC PROCEDURE
0619-16 SPN 629 (CPC)(GHG17) DIAGNOSTIC PROCEDURE
0618-16 SPN 4364 (ACM) (GHG17) DIAGNOSTIC PROCEDURE
0617-16 SPN 972 (CPC) (GHG17) DIAGNOSTIC PROCEDURE
0616-16 SPN 70 (CPC)(GHG17) DIAGNOSTIC PROCEDURE
0615-16 SPN 1243 (CPC)(GHG17) DIAGNOSTIC PROCEDURE
0614-16 SPN 1592 (CPC) (GHG17) DIAGNOSTIC PROCEDURE
0613-16 SPN 1590 (CPC) (GHG17) DIAGNOSTIC PROCEDURE
0612-16 SPN 175 (MCM) (GHG17) AND SPN 175 (MCM); ( EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0611-16 SPN 110 (MCM) (GHG17) AND SPN 110 (MCM); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0610-16 SPN 111 (CPC) (GHG17) AND SPN 111 (CPC); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0609-16 SPN 174 (MCM) (GHG17), SPN 174 (MCM) (EPA07), SPN 174; (MCM) (EPA10), AND SPN 174 DIAGNOSTIC PROCEDURE
0606-16 SPN 630 (CPC) (GHG17) DIAGNOSTIC PROCEDURE
0605-16 SPN 625 (CPC)(GHG17) AND SPN 625 (CPC) (EPA10;GHG14) DIAGNOSTIC PROCEDURE
0601-16 SPN 103 (MCM) (GHG17) AND SPN 103 (MCM); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
Engine
96 bulletinsService Solution for Detroit Successful Regen Reference for GHG17 DD Engines
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
DEF Tank Coolant Valve O-Ring Kit
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil
17TS12Rev1 GHG17 Heavy Duty Engine Platform 1-BOX? Aftertreatment System ATS Wire Harness
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters.
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Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps.
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There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines.
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Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
Warranty Information Letter for Warranty Long Block Program Change.
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The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
Service Systems Development provided document to service locations on price list reflects current charges to engine...
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horsepower ratings for HDEP and MDEG engine platforms.
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
HDEP GHG17 engines are not equipped with turbo wastegates.
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Steps in this troubleshooting involving wastegates were removed.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
Cylinder Liner - Testing of the Cylinder Liner Upper O-Ring
Cylinder Liner - Testing of the Cylinder Liner Upper O-Ring
Service Bulletin- sb0006 Freightliner Courtesy Engineering Policy
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
Engine Manufacturer Diagnostics
Engine Replacement Procedures
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
0503-18 Relative Cylinder Compression Test
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
18SP734 18SP734?GHG14 DD15AT Turbocharger
0503-18 Relative Cylinder Compression Test
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
18SP734 18SP734?GHG14 DD15AT Turbocharger
SS 1033354 Remanufactured Engine Blocks with Closed Fuel Cooler Return Ports DD Engines
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
D17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
D17M2 17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
532-13 Description and Operation of the Two-Stage Valve - Two-Filter Systems
Symptom Diagnostics - Oil Leaks
GHG14 - Intake Manifold Pressure Too Low
GHG14 Intake Manifold Pressure Too Low
GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Gauge
308-15 Symptom Diagnostics - Oil Present at the Turbocharger Compressor
302-15 Crankshaft Oil Seals
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure GaugeB
sb2084 OAT Coolant Replaces NOAT Coolant in Detroit Engines
sb0006 Freightliner Courtesy Engineering PolicyB
708-15 High Pressure Fuel Pump Camshaft Oil Seal - Two-Filter System
711-15 High Pressure Fuel Pump Camshaft Oil Seal - Three-Filter System
702-15 DD15 and DD16 Delphi Exhaust Gas Recirculation Valve Actuator
703-15 GHG14 DD15 AT Exhaust Gas Recirculation Valve Actuator
SS 1033354 Remanufactured Engine Blocks with Closed Fuel Cooler Return Ports DD Engines
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
D17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
D17M2 17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
Heavy Duty Engine Wastegate Repair Kit DKI470E16019
0140-17 Turbocharger Compressor Outlet Pipe
0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
0135-17 Diagnostic Test - Engine Brake Test Procedure
0120-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0118-17 Symptom Diagnostics - Oil Leaks
0107-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
Retrofitting Trelleborg Engine Mounts for EPA07 and Newer
15TL24 OTC 1750 Revolver Engine Stand
15TS4_Rev2_ EPA07 DD15 Piston Kits
1210-14 Cylinder Head
Engine Barring Tool W904589046300 Usage on GHG17 Heavy Duty Engines
GHG17 DD Platform Engines And Coolant Temperature Sensor Codes
FMI 3 Engine Oil Pressure Sensor Circuit Failed High
Inspection of the DD13 Turbocharger
Exhaust Gas Recirculation Valve
15TS10Rev DD Engine Platform Coolant Filter
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
308-15 Symptom Diagnostics - Oil Present at the Turbocharger Compressor
302-15 Crankshaft Oil Seals
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
14TL2 DD Platform Engine Stand Adapter W060589023100
714-14 Symptom Diagnostics - Low Engine Compression
712-14 Engine Coolant Temperature
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
16TS8 DD13 Cylinder Head and Cylinder Head Gasket Change
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
14TS4 Valve and Liner Installation Tool Issue
0228-14 Engine Oil Leaks - Oil Dye Method
0237-14 Engine Brake Solenoid
14TS21 HDEP Camshaft Position Sensor Change
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA20 EGR Valve Actuator Kit P/N E23539699
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
1017-16 ENGINE MODEL AND SERIAL NUMBER DESIGNATION
16TL20 HEAVY DUTY ENGINE VALVE STEM SEAL INSTALLING DRIFT AND SLEEVE
0909-16 EXCESSIVE OIL CONSUMPTION
0811-16 CAMSHAFT AND IDLER GEAR
0808-16 SYMPTOM DIAGNOSTICS - ENGINE BRAKE
GHG17 DD ENGINE PLATFORM WITH WATER-IN-FUEL FAULT CODES SPN: 97 AND MULTIPLE FMI
Fuel System
62 bulletinsWarranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.
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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks.
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A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for...
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travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines...
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Service Kit.
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2.
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On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign.
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Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility.
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Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is...
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available to download from the Detroit Diesel server.
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be...
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available for download from the Detroit Diesel server.
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
Fuel System Integrity Check Routine - Two-Filter Fuel System
Fuel Level Sending Unit Retrofit
Fuel System Integrity Check Routine - Two-Filter Fuel System
Fuel Level Sending Unit Retrofit
Fuel System Integrity Check Routine - Two-Filter Fuel System
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
0504-18 Fuel System - Fuel Injectors
Field Service Campaign: GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
0504-18 Fuel System - Fuel Injectors
D17M1 17M1 GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
530-13 Low Pressure Fuel Pump ? Two-Filter Fuel System
529-13 Operation of the Fuel System - Two-Filter Fuel System
102-15 High Pressure Fuel Pump - Two-Filter System
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
sb54296 Fuel Level Sending Unit RetrofitB
sb49040 Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser ConnectionB
fsb49040 Conduite sous pression de fluide pour chappement diesel (DEF) dbranche au niveau du raccordement du doseur
EPA10, GHG14 and GHG17 Diesel Particulate Filters
Exhaust and Exhaust Gas Recirculation
Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser Connection
D17M1 17M1 GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
SPN 4765 FMI 0 - Exhaust Temperature Out Of Range High
GHG17 Heavy Duty- Exhaust & EGR - EGR Actuator Coolant Lines
0138-17 GHG17 DD5 Medium Duty - Exhaust and EGR - EGR Delivery
0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket
0116-17 SPN 4752 (MCM) (GHG17) - EGR Cooler Efficiency Fault Codes
GHG17 Diesel Oxidation Catalyst Face Cleaning
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-017 Detroit: Updated Fuel Injector SDTs
14TS19 DD Platform High Pressure Fuel Lines
16TS9 DD Platform High Pressure Fuel Lines
16TS7 Reman Diesel Particulate Filter Serial Number
17TL28 Fuel Injector Removal Tool DSN930E17004
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0209-14 High Pressure Fuel Rail Feed Lines - Two-Filter System
0219-14 Metal in Fuel
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
18SP725 TWO-FILTER FUEL SYSTEM KM63 GEN2 DD13 HIGH PRESSURE FUEL FEED LINES, MOUNTING BRACKET AND P-CLIPS SERVICE KIT
18SP722 DD13 KM59 GEN1 BUS TWO-FILTER SYSTEM AMPLIFIER, NEEDLE AND PLV RETURN FUEL LINE CLEARANCE PACKAGE SERVICE KIT
18SP720 EPA10 DD15/16 THREE-FILTER ESOC FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE KIT
18SP720 EPA10 DD15/16 THREE-FILTER ESOC FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE KIT 2
18SP718 EPA07 DD15/16 THREE-FILTER ESOC FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE KIT
1020-16 CHASSIS FUEL SYSTEM ISOLATION TEST
18SP720REV 18SP720 EPA10 DD15/16 THREE-FILTER ESOC FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE...
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KIT
18SP713REV 18SP713 EPA10 DD13 THREE-FILTER FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE KIT
0906-16 LOW PRESSURE FUEL PUMP
DETROIT APPROVED PRIMING TOOLS FOR THE KM63 GEN2 FUEL SYSTEMDETROIT APPROVED PRIMING
Electrical
59 bulletinsRevised Emissions Recall: Cummins DEF Sensor Shortage.
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REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
Emissions Recall: Cummins DEF Sensor Shortage
SS 1033638 - Power Window Express Down Module Discontinued
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
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This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
Warranty Policy Letter for battery tags.
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DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter.
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This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update.
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On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness.
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Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
Service Bulletin on guidelines for repairing or replacing an electrical harness.
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
Forward Chassis Wiring Harness
Service Bulletin- Chassis ECU Programming
Emissions Recall: Ambient Air Temperature Sensors Spanish translation
Emissions Recall: Ambient Air Temperature Sensors French translation
Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components
0501-18 Aftertreatment Control Module (ACM)
0501-18 Aftertreatment Control Module (ACM)
0311-18 Installation of the Main Shaft Speed Sensor
FL750 Emissions Recall - Ambient Air Temperature Sensors
326-15 Main Shaft Speed Sensor
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
sb54278 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
FL750 Emissions Recall - Ambient Air Temperature Sensors
sb54278 Powernet Troubleshooting Guide: Batteries, Path, Alternator
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
0311-18 Installation of the Main Shaft Speed Sensor
Vehicle Interface Module
SPN 521221 (TCM)
SPN 521222 (TCM)
SPN 677 FMI 2 Starter Switch Inconsistent Diagnostics
0117-17 SPN 5928 (MCM) (GHG17) - EGR H Bridge circuit diagnostics
1205-15 Selective Catalyst Reduction (SCR) Inlet Temperature Sensor
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
FMI 5 Oil Pressure Sensor Stuck High
FMI 3,4,5 Digital Output 1 13 Circuit
FMI 3,4,5 Digital Output 2 10 Circuit
FMI 3,4,5 Digital Output 3 12 Circuit
FMI 2, 3, 4 Remote Accelerator Pedal Supply Voltage
SPN 524286 (TCM)
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
326-15 Main Shaft Speed Sensor
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
54-285 - Cracked Fuses on Powertrain Power Distribution Modules
16TL5 DD Platform Aftertreatment Soot Sensor Socket DSN0ATZ16001
16_TL-2 DD Platform Aftertreatment NOx Sensor Socket W470589060900
14TS5 Replacing Damaged Aftertreatment Sensor Bosses
809-14 FMI 3, 4, 5, 31: Diesel Exhaust Fluid System Circuit Failed
14TS30 Aftertreatment Harness Diagnostics
1005-14 Oil Coolant Module
14CSA22 DTNA Chassis Wiring Diagrams
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
16TL17 LABEL UPDATE FOR GHG14 TEST AFTERTREATMENT CONTROL MODULE (ACM)
16TL15 GHG17 HEAVY DUTY (HD) TEST ELECTRONIC CONTROL UNITS (ECUS)
16TS17 GHG17 DD PLATFORM AMBIENT AIR TEMPERATURE SENSOR AND FAULT CODES
Pre-Delivery & Maintenance
54 bulletinsTechnical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top...
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Performance Passive Lube Management.
Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended.
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Field Service Campaign D23M3 - GHG17 DETROITTM DD16 Vibration Damper Replacement has been extended for an additional 6 months.
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Important Campaign Information letter for FL974 - Revised Bulletin & Population
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts.
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Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
Important Campaign Information letter announcing Dealer Travel for Campaign Performance.
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This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the...
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Warranty Department will be revising the Warranty Manual.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces.
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The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
Warranty Information Letter for Warranty Training Online.
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DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers.
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To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers.
Freightliner Service Bulletin for vibration troubleshooting - finding the cause.
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This version replaces the version dated 5/1/14 and adds New Cascadia.
Freightliner Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or...
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SPL250 with first order driveline vibration.
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in...
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DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found...
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on TechLit.
Communication to assist the field with service vibration issues on DTNA vehicles
Warranty Policy Letter to communicate Detroit Return Changes
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
Training Solution created by DTNA to provide guidance to customers when searching for service information for components...
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and systems not owned by Daimler Trucks North America (DTNA).
Service Bulletin- sb54311 ICU Odometer Programming
Reminder: Paper Service Bulletin Mailings Are Discontinued
Service information Bulletin -HDEP PLV Return Line Tool DSN470E17006
Service Information Bulletin for Aftertreamtent Failure Guide
Important Warranty Information on AutoMeter BCT-460DTNA Powernet Assessment Tool: Warranty Requirement and Claim Filing
Service Information Bulletin
Service Information Bulletin
Service Information Bulletin
Release of DiagnosticLink 8.08 Service Pack 2
MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
MY18M4-Bulletin-02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.
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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or OWI." Fillout the form, then select "Review."
15-015 Warranty Exclusions Reminder
14-026-DLR SelecTruck Warranty Enhancements
Canadian Warranty Parts Return Address Change
OWL Enhancement Service Model Field
Warranty Classroom Training in 2018
12-041-DLR Over the Counter No Hassle Warranty (OTC)
_Warranty Recognition Program - Coming Soon
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9 Special Tool Warranty Program.
15CSA24 GHG17 RAPID WARRANTY PARTS RETURN
16CSA18 RELEASE OF DIAGNOSTICLINK 8.04 SERVICE PACK 2
Transmission
15 bulletinsService Solution SS 1033219 Eaton Transmission Fault Code 25 Persi...
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Service Bulletin for Lengthening the Backup Light Harness.
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Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
Field Service Campaign for Remanufactured Detroit DT12 Transmissions
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
TS 1033699: DT12 Transmission Driver Interview: Shifting Complaint Questionnaire
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
Detroit? DT12? Transmission Proper Moving Procedure
FMI 2- Automatic Gear Selection - Incompatible or missing dataset
15-010-DLR Transmission Cooler Line Photos
810-14 Clutch Position Sensor
16TS16 DETROIT DT12 TRANSMISSION OIL AND OIL FILL/DRAIN PLUG WASHERS
ALLISON TECH TIP #TT7831EN TRANSMISSION PROGRAMMING
Software & Calibration
13 bulletinsRevised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
CX Advocate for NOx conversion low faults.
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Update to CXA 6_24_NOx submission.
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown.
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The updated times will be applied to repair orders opened on or after April 5, 2021.
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available.
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Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available.
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All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
Customer Service Announcement for Release of DiagnosticLink 8.12.
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On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
Warranty Information Letter updated to communicate warranty system updates.
Updates to troubleshooting guides in Diagnostic Link with newest version
1207-15 Updated procedures with adding EPA10 to the GHG14 title
Computer Hook-Up Standard Diagnostic Time Update
15TL21 GHG17 Diagnostic Connector Update
AEO15M1 GHG14 DD PLATFORM SOFTWARE REPROGRAMMING FOR AUTO ELEVATE
Suspension
12 bulletinsFreightliner Action Bulletin FAB161 Watson and Chalin Suspension
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change.
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With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
Freightliner Service Bulletin for Front Axle Spacer Replacement.
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This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory.
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This can result in cracking at the transverse rod tower where it is welded to the axle housing, premature wearing of the transverse torque rod tapered pin and bushings, and damage to the transverse torque rod frame bracket.
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
Service Bulletin: AirLiner Suspension Six-Piece Bolted Service Crossmember
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed.
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The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossmember will be assembled with 3/4-16 fasteners.
Detroit? DT12? Split Rod Bushing Repair
Warranty Recognition Program Suspension
Body & Paint
11 bulletinsService Bulletin for Window Regulator Retrofit
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star,...
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Thomas Built Bus, Export and Direct warranty customers
Service Bulletin 9815- Paint Finish Standards
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn.
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This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-side of the chassis-side fairing.
0312-18 Installation Output Shaft Seal
sb9815 Paint Finish Standards
sb98020 Axalta Paint Finish CareB
0312-18 Installation Output Shaft Seal
12-040-DLR Roof Fairing Removal Program
72-39 - Window Lift Channel Bracket Modification, Coronado
Lighting
8 bulletinsCustomer Service Announcement for DiagnosticLink Software Update Reminder.
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Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
Warranty Policy Letter for Chassis Progressive Damage Policy Change.
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Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program.
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DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a...
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60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left.
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While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
sb3133 Step Clamps Are Not Reusable
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
14-036-DLR DTNA & JAD Highlights - Q3
Tires & Wheels
7 bulletinsRevised Customer Advisory Letter for Cascadia, New Cascadia, and 122SD Vehicles with Cracked Fifth Wheel Angles.
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Additional photos have been added.
Customer Advisory Letter for Cascadia, New Cascadia, and 122SD Vehicles with Cracked Fifth Wheel Angles
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
18SP731 GHG17 Heavy Duty Flywheel Special Notice
17TL25 TruckCam? Alignment System
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
0902-16 SYMPTOM DIAGNOSTICS - BELT COMING OFF, SHREDDING OR MISALIGNMENT
Steering
3 bulletinsTech Talk discussion about power steering fluid.
Steering Intermediate Shaft Replacement
fp46907 Steering Intermediate Shaft ReplacementB
Hybrid & EV
3 bulletinsThe modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was...
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added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
SPN 3556 FMI 0, 1, 18 - Regeneration Temperature Update Procedures
Infotainment
2 bulletinsSS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations.
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The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
HVAC & Climate
2 bulletinsService Bulletin for A/C system receiver-drier replacement guidelines.
sb83114 Approved Leak Detection Methods for Air Conditioning
Brakes
2 bulletins14TL5 ABS Power Line Carrier Converter Available Through PDC
16TL3 Pocket iQ? ABS Product Family Kit is Available at PDC