2019 Freightliner 114SD TSBs
289 Technical Service Bulletins across 17 categories
Categories
Pre-Delivery & Maintenance
58 bulletinsTechnical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top...
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Performance Passive Lube Management.
Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed
Field Service Campaign Owner Reminder Postcard large population
Field Service Campaign Owner Reminder Postcard small population
Technical Service Bulletin for New Final Drive Over Heat Diagnostic
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance...
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Passive Lube Management
Important Campaign Information letter for FL974 - Revised Bulletin & Population
Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
Revised Field Service Campaign for Drag Link Tapered Joint
Field Service Campaign for Drag Link Tapered Joint
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times.
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DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts.
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Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change.
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A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. The revision includes additional information on retrofit and service kits.
Service Bulletin for Powertrain PDM and Main PDM Bracket Modication.
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This bulletin replaces the version dated 10/31/2019. The build date section has been added.
Important Campaign Information letter announcing Dealer Travel for Campaign Performance.
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This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the...
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Warranty Department will be revising the Warranty Manual.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces.
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The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change.
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A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change.
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A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
Warranty Information Letter for Warranty Training Online.
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DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers.
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To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers.
Freightliner Service Bulletin for vibration troubleshooting - finding the cause.
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This version replaces the version dated 5/1/14 and adds New Cascadia.
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in...
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DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers
Important Campaign Information Letter announcing that revisions to DDC bulletins D19M5 and D19R2 are available.
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive...
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environments.
Warranty Policy Letter- To assist customers and the service network regarding the Aftermarket Parts Limited Parts...
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Warranty (Parts Warranty).
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found...
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on TechLit.
Service Bulletin for Air Cleaner Modifications for Dusty Environments
Service Bulletin on Dealer Product Report
Communication to assist the field with service vibration issues on DTNA vehicles
Warranty Policy Letter to communicate Detroit Return Changes
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
Service Bulletin provided to customers regarding ICU3 to ICU3S Replacement
Training Solution created by DTNA to provide guidance to customers when searching for service information for components...
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and systems not owned by Daimler Trucks North America (DTNA).
Service Bulletin- sb54311 ICU Odometer Programming
Reminder: Paper Service Bulletin Mailings Are Discontinued
Service Information Bulletin
Service Bulletin New "Natural Gas Vehicle Information" Webpage
D18M7 ? Replaced by Recall D18R7 (FL802)
Important Warranty Information to Freightliner and Western Star dealers on Transporter Photo Requirement Changes
Release of DiagnosticLink 8.08 Service Pack 2
MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
MY18M4-Bulletin-02-MAY-2018 Field Service Campaign D18M4
aeo18M4 Field Service Campaign D18M4
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.
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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or OWI." Fillout the form, then select "Review."
sb83155 Espar Service Information
15-015 Warranty Exclusions Reminder
Other
43 bulletinsFleet Communications for NFD Lower Oil Plug Location - SP Axles
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for NFD fill plugs
CX Advocate communication for NOx conversion low faults
Customer letter regarding variable speed water pump.
Freightliner Action Bulletin FAB248 FRONT FRAME EXTENSION TOW HOOKS 10.30.17
Freightliner Action Bulletin FAB162 Remote Stop Start
Freightliner Action Bulletin FAB160 Rock Guard
Freightliner Action Bulletin FAB155 Polished stainless steel steps
Freightliner Action Bulletin FAB149 heated seats
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
Tool Letter for ICC5 Programming Cable
PowerNet Assessment Tool Repair Procedure
fp00024 Cable-Tie Reference
Letter to customer on Coverage Extension GHG17 After Treatment
Ready Mix Bolts
Letter to customer on Coverage Extension GHG17 After Treatment
Technical Publications Ordering
Ready Mix Bolts
FL783 - Revised Bulletin
Operating Hours for the Customer Assistance Center
0508-18 Aftertreatment
sb54299 ICU3 to ICU3S Replacement Guidelines
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
0508-18 Aftertreatment
sb4932 DEF Gauge Reading Incorrectly
525-13 SPN 2791-FMI 7 ? ALL YEARS
sb49039 Cleaning DEF Line ConnectorsB
sb49038 Magnetized Fill Neck for Six-Gallon DEF TanksB
sb31034 Towing ProceduresB
sb4937 2013 OBD GHG14, 6-Gallon DEF Header Suction Line Connection Broken by Ice PressureB
sb3131 Huck-Spin 2 Changeover
sb4932 DEF Gauge Reading Incorrectly
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Release of DiagnosticLink 8.02
15-009_Detroit_New_SDTs
15TL5 DAVCO Shop Pro FXP 95
15CSA4 Holiday Schedule for the Detroit Customer Support Center
Electrical
38 bulletinsService Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues
CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
Revised Emissions Recall: Cummins DEF Sensor Shortage.
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REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
Emissions Recall: Cummins DEF Sensor Shortage
Revised Freightliner Service Bulletin for Replacing an Auto Baud Rate Detecting Bulkhead Module with a Fixed Baud Rate BHM.
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Description of Revisions: This bulletin replaces the version dated 02/01/2016. Information about auto baud rate connections has been included.
Service Solution for M2,108SD, 114SD Coolant Level Sensor P/N 06-93316-002.
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The Call Center has received several calls pertaining to this LCL sensor introduced to in 2018. The purpose of this solution is to bring better awareness to the sensor functions, fault codes generated, along with providing testing procedures used to validate the sensors condition. Additional information has been added.
Freightliner Action Bulletin FAB152 Chassis Module Relocation
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
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This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
Warranty Policy Letter for battery tags.
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DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
Service Solution for M2,108SD, 114SD Coolant Level Sensor P/N 06-93316-002.
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The Call Center has received several calls pertaining to this LCL sensor introduced to in 2018. The purpose of this solution is to bring better awareness to the sensor functions, fault codes generated, along with providing testing procedures used to validate the sensors condition.
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter.
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This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update.
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On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness.
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Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
Service Bulletin on guidelines for repairing or replacing an electrical harness.
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
Service Bulletin about the powertrain PDM and Main PDM bracket being modified to reduce stress and vibration to the...
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Powertrain Power Distribution Module (PTPDM).
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in...
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production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat...
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Message is no Longer Arriving)
Forward Chassis Wiring Harness
DiagnosticLink support programming of both chassis and powertrain ECUs
sb54308 Chassis ECU Programming
Technical Bulletin fp54076 Commodity Harness Ordering
Service Bulletin- Chassis ECU Programming
Indel B Refrigerator Loose Circuit Board
0501-18 Aftertreatment Control Module (ACM)
0501-18 Aftertreatment Control Module (ACM)
sb15020 Alternator Remote Sense WiringB
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
Engine
35 bulletinsCX Advocate for turbo oil drain cracking
CX Advocate for turbo oil drain cracking
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
Freightliner Service Bulletin for Insulated Automatic Transmission Cover Plate.
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Some Business Class M2 and 108/114 Severe Duty vehicles equipped with a compressed natural gas (CNG) engine and automatic transmission may experience higher exhaust temperatures than vehicles equipped with a diesel engine.
DEF Tank Coolant Valve O-Ring Kit
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters.
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Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
Revised Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with MCM Software...
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Version 14.
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps.
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There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with MCM Software Version...
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14
Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit.
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This heavy duty friction style belt tensioner kit contains the belt tensioner and two M10 bolts to correctly pin the friction style belt tensioner. The M10x80mm bolt is used to pin the engine cooling fan drive arm. The M10x50mm bolt is used to pin the engine accessory drive arm.
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines.
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Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
Warranty Information Letter for Warranty Long Block Program Change.
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The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
Service Information Bulletin for Cylinder Block Porosity Repair for DD5 and DD8 egnines.
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Use this procedure to repair oil leaks caused by cylinder block porosity. The low oil pressure, cast areas of the cylinder block can be repaired using this method. J-B Weld is the recommended two-part epoxy for this repair.
Important Campaign Information announcing that a revised bulletin for SF588 Medium Duty DD8 Engine Updates is available...
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on DTNAConnect.
Field Service Campaign for Medium Duty DD8 Engine Updates.
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Certain vehicles with Detroit Diesel MDEG DD8 engines need updates to the air compressor suction line, powertrain control module, oil fill cap, 10-pin connector wiring harness, and fuel filter/engine labels.
Service Systems Development provided document to service locations on price list reflects current charges to engine...
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horsepower ratings for HDEP and MDEG engine platforms.
Document sent out by Service Systems Development to fix issue related to DD13 engines built between June 5 and July 22,...
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2019 starting with ESN 471928S0697276,have some incorrect values set which can cause the fan to lock on at all times.
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
HDEP GHG17 engines are not equipped with turbo wastegates.
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Steps in this troubleshooting involving wastegates were removed.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket,...
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P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
Engine Replacement Procedures
532-13 Description and Operation of the Two-Stage Valve - Two-Filter Systems
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure GaugeB
Inspection of the DD13 Turbocharger
15TS10Rev DD Engine Platform Coolant Filter
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
0237-14 Engine Brake Solenoid
Fuel System
27 bulletinsWarranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.
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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks.
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A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for...
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travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2.
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On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign.
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Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility.
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Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is...
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available to download from the Detroit Diesel server.
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be...
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available for download from the Detroit Diesel server.
DDC Emission Recall for GHG17 MDEG Platform DD8 Software Reprogramming For California Inspection and Maintenance.
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Adding clarification to the Corrective Procedure.
DDC Emission Recall for GHG17 MDEG Platform DD8 Software Reprogramming For California Inspection and Maintenance
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
Service Information Bulletin regarding PTO Dosing.
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This feature enables Active Regeneration of the DPFs while in PTO mode.
Fuel Level Sending Unit Retrofit
Fuel Level Sending Unit Retrofit
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
0504-18 Fuel System - Fuel Injectors
0504-18 Fuel System - Fuel Injectors
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
530-13 Low Pressure Fuel Pump ? Two-Filter Fuel System
529-13 Operation of the Fuel System - Two-Filter Fuel System
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
sb54296 Fuel Level Sending Unit RetrofitB
sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-017 Detroit: Updated Fuel Injector SDTs
Brakes
16 bulletinsRear Brake Calipers and Anchor Plates.
Freightliner Service Bulletin for Access to Front Brake Zerk Fittings.
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Certain vehicles with Detroit front axles and Meritor EX-L front air disc brakes do not have access to the front brake zerk fittings for lubrication.
Customer Advisory Letter for ABS ECU Software Update.
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The Enhanced Stability Control (ESC) function within the ABS module that applies to the vehicles in your possession needs to be updated for the axle spread values. The ESC with the current values functions as it should, but should be updated to ensure proper calibration in the future.
Recall Bulletin- Brake Caliper Mounting Bolts
30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005
FL794 Brake Caliper Mounting Bolts Dealer Bulletin
Brake Caliper Mounting Bolts
Brake Caliper Mounting Bolts
FL783 Dealer Bulletin Brake Caliper Mounting Bolts
FL794 - Revised Bulletin Brake Caliper Mounting Bolts
FL794 Recall Campaign- Brake Caliper Mounting Bolts
Recall FL783- Brake Caliper Mounting Bolts
FL772-Dealer bulletin for Brake Caliper Mounting Bolts recall
sb60157 Roof Noise, M2 and 108SD 114SD Day CabsB
sb4267 Brake Shimmy - Meritor SteeLite X30 Brake Drum with Excessive Runout
FL758 Brake Mounting Caliper Bolts
Software & Calibration
14 bulletinsCX Advocate for MDEG Updates
CX Advocate for MDEG Updates
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
CX Advocate for MDEG Updates
Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management.
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Description of Revisions: The bulletin replaces the version dated 05/14/2024. Creation date has been updated.
Revised Field Service Campaign for Common Telematics Platform Software Update
Field Service Campaign for Common Telematics Platform Software Update
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown.
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The updated times will be applied to repair orders opened on or after April 5, 2021.
Updated Freightliner Service Bulletin for Espar Service Information.
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This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available.
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Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available.
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All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
Customer Service Announcement for Release of DiagnosticLink 8.12.
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On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
Warranty Information Letter updated to communicate warranty system updates.
Updates to troubleshooting guides in Diagnostic Link with newest version
Body & Paint
13 bulletinsService Solution for M2 mirror wind noise
Freightliner Action Bulletin FAB150 Bumper guide lights
Service Bulletin for Front Lighting Ground Splice Pack Failure.
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The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity and located near the headlight assemblies. These splice packs can fail, resulting in either the left or right lighting becoming intermittent or inoperative.
Warranty Policy Change for Delivery-Related Changes: Electronic Proof of Delivery and Loose Component Claim Filing
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star,...
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Thomas Built Bus, Export and Direct warranty customers
Service Bulletin 9815- Paint Finish Standards
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn.
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This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-side of the chassis-side fairing.
sb9815 Paint Finish Standards
54-280 - Video Available for Servicing APEX 150 Sealed 16-Pin Connectors
sb98020 Axalta Paint Finish CareB
sb9815 Paint Finish StandardsB
sb9815 Paint Finish Standards
Suspension
11 bulletinsFreightliner Action Bulletin FAB161 Watson and Chalin Suspension
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change.
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With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
Freightliner Service Bulletin for Front Axle Spacer Replacement.
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This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory.
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This can result in cracking at the transverse rod tower where it is welded to the axle housing, premature wearing of the transverse torque rod tapered pin and bushings, and damage to the transverse torque rod frame bracket.
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed.
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The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossmember will be assembled with 3/4-16 fasteners.
33-28 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-30 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
Transmission
10 bulletinsCX Advocate communication for clutch bolts
Updated Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing.
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This bulletin replaces the version dated 06/29/2020. Two new illustrations have been added to demonstrate proper application of butterfly tie straps on the transmission. ---Allison transmission wiring harness chafing causes disruption to gear engagement and fault code generation. To reduce chafing, the wiring is routed using stand off brackets and tie straps to minimize contact with the transmission parts. This bulletin applies to vehicles equipped with on-board diagnostics (OBDs) manufactured after 2016.
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing.
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Allison transmission wiring harness chafing causes disruption to gear engagement and fault code generation. To reduce chafing, the wiring is routed using stand off brackets and tie straps to minimize contact with the transmission parts. This bulletin applies to vehicles equipped with on-board diagnostics (OBDs) manufactured after 2016.
Service Bulletin for Lengthening the Backup Light Harness.
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Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
Service Solution for OBD16 M2, C2, 108SD & 114SD Allison transmission not shifting due to harness chafing.
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
sb2074 Kysor Fan Clutch Rocking Runout Inspection
15-010-DLR Transmission Cooler Line Photos
Lighting
7 bulletinsCustomer Service Announcement for DiagnosticLink Software Update Reminder.
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Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
Warranty Policy Letter for Chassis Progressive Damage Policy Change.
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Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program.
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DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a...
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60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
Service Bulletin for M2 Surge Tank Shunt Line Clamp Replacement.
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On some vehicles, the shunt line coolant hose is disconnecting from the surge tank and replacing the constant tension clamp with a Breeze brand clamp resolves the issue.
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left.
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While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
sb3133 Step Clamps Are Not Reusable
HVAC & Climate
4 bulletinsCustomer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
Service Bulletin for A/C system receiver-drier replacement guidelines.
sb4725 DAVCO Preheater Fault Code SA 33 SPN 6897 FMI 6B
sb83114 Approved Leak Detection Methods for Air Conditioning
Steering
4 bulletinsTech Talk discussion about power steering fluid.
Radiator Pipe and Steering Hose Interference
Dealer Bulletin Freightliner Steering Shafts
Dealer Bulletin Freightliner Steering Shafts
Infotainment
3 bulletinsSS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968).
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The prior submission added new screenshots. This revision adds clarification for vehicle programming.
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations.
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The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
Hybrid & EV
3 bulletinsFreightliner Action Bulletin FAB210 USB Charging Ports
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was...
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added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
Tires & Wheels
2 bulletinssb3529 Axle Alignment Specifications
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
Air Bags & Safety
1 bulletinFreightliner Action Bulletin FAB147 Vehicle Data Recorder and Seat Belt Display