2016 Freightliner 108SD TSBs
344 Technical Service Bulletins across 17 categories
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89 bulletinsCX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for NOx conversion low faults
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the...
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Clean Truck Check.
CX Advocate communication for NOx conversion low faults
Customer Advisory Letter on Powertrain PDM and Main PDM Bracket Modification
Air Cleaner Modifications for Dusty Environments, 108SD/ 114SD and Business Class M2.
Freightliner Action Bulletin FAB162 Remote Stop Start
Freightliner Action Bulletin FAB160 Rock Guard
Freightliner Action Bulletin FAB155 Polished stainless steel steps
Freightliner Action Bulletin FAB149 heated seats
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
PowerNet Assessment Tool Repair Procedure
fp00024 Cable-Tie Reference
Technical Publications Ordering
Ready Mix Bolts
Towing Procedures
Operating Hours for the Customer Assistance Center
sb54299 ICU3 to ICU3S Replacement Guidelines
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
sb4932 DEF Gauge Reading Incorrectly
sb0038 00-38 - Vibration Troubleshooting: Finding the Cause
sb31034 Towing ProceduresB
sb2085 Isolated Radiator Mounting, Behr Mahle M80 FEPTO Radiator
sb2083 FluidXchange Tool and FittingsB
sb00042 Flood Damage Repair GuidelinesB
sb0039 New Natural Gas Vehicle Information WebpageB
fsb42072 Diagnostic de fuite d'air
sb3131 Huck-Spin 2 Changeover
sb54292 Nexiq USB-Link Upgrade and Diagnostic Connector
sb4932 DEF Gauge Reading Incorrectly
FMI 2 CPC Clock Data Invalid
SPN 2623 (CPC)(GHG17), SPN 2623 (CPC)(GHG14), and SPN 2623 (CPC)(EPA07 EPA10 GHG14)
SPN 3226 (ACM) (EPA10;GHG14)
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Release of DiagnosticLink 8.02
sb2083 FluidXchange Tool and Fittings
15-009_Detroit_New_SDTs
15TL5 DAVCO Shop Pro FXP 95
15CSA4 Holiday Schedule for the Detroit Customer Support Center
713-14 Symptom Diagnostics - Combustion Gas in Coolant
715-14 Symptom Diagnostics - Coolant Los
14-028 Remy Extended Coverage Direct File
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-023 Detroit Axles Pre-Approval Changes
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
16-009R_OWL Enhancements
New Detroit Bearing Failure Analysis Standard Diagnostic Time
17-026 Holiday Closure 2017
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
17CSA24 Holiday Schedule for the Detroit Customer Support Center
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
SF533 - Second Revised Bulletin
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
15-028 New Detroit Coolant Line SRTs
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
_NewDetroitCoolantLineSRTs
13wo3rev2_final Actual Labor Hours on Detroit Claims
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 SPN 51 FMI 2 - All Years
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
14-017R Revised: Detroit Addition of Admin Time
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14TL8 TorcUP? Non-Impacting Torque Tool.
1003-14 Rough Running or Stalling.
1009-14 SPN 5016 (ACM) (GHG14)
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 SPN 4374 (ACM) (GHG14)
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1010-14 SPN 2623 (CPC) (GHG14)
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14-039 New Detroit Standard Diagnostic Times
14-038 Additional Detroit Standard Repair Times
sb2080 Australian CST M1400 Isolated Radiator Retrofit
sb0039 New "Natural Gas Vehicles Information" Webpage
54-267 Business Class M2 and 108SD114SD Virtual Technician
16TS25 Single-Speed Fan Operation
0612-16 SPN 175 (MCM) (GHG17) AND SPN 175 (MCM); ( EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0611-16 SPN 110 (MCM) (GHG17) AND SPN 110 (MCM); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0610-16 SPN 111 (CPC) (GHG17) AND SPN 111 (CPC); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0609-16 SPN 174 (MCM) (GHG17), SPN 174 (MCM) (EPA07), SPN 174; (MCM) (EPA10), AND SPN 174 DIAGNOSTIC PROCEDURE
0605-16 SPN 625 (CPC)(GHG17) AND SPN 625 (CPC) (EPA10;GHG14) DIAGNOSTIC PROCEDURE
0601-16 SPN 103 (MCM) (GHG17) AND SPN 103 (MCM); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
Electrical
56 bulletinsService Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
CX Advocate for bulkhead module reprogramming (SS 3146-FTL)
Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years
Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years
Revised Emissions Recall: Cummins DEF Sensor Shortage.
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REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
Emissions Recall: Cummins DEF Sensor Shortage
Vehicles built in model year 2016 use a bulkhead module (BHM) with a 500k auto baud rate.
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If a BHM needs replacement, it must be replaced with the new BHM (A66-03086-000) with a 500k auto baud rate.
Vehicles built in model year 2016 use a bulkhead module (BHM) with a 500k auto baud rate.
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If a BHM needs replacement, it must be replaced with the new BHM (A66-03086-000) with a 500k auto baud rate.
Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter
Freightliner Action Bulletin FAB152 Chassis Module Relocation
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
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This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
Warranty Policy Letter for battery tags.
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DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter.
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This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness.
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Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
Service Bulletin on guidelines for repairing or replacing an electrical harness.
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
Service Bulletin about the powertrain PDM and Main PDM bracket being modified to reduce stress and vibration to the...
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Powertrain Power Distribution Module (PTPDM).
Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in...
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production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat...
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Message is no Longer Arriving)
sb54308 Chassis ECU Programming
Service Bulletin- Chassis ECU Programming
Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components
Alternator Remote Sense Wiring
Indel B Refrigerator Loose Circuit Board
sb54278 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
sb15020 Alternator Remote Sense WiringB
sb54278 Powernet Troubleshooting Guide: Batteries, Path, Alternator
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
FMI 5 Oil Pressure Sensor Stuck High
FMI 3,4,5 Digital Output 1 13 Circuit
FMI 3,4,5 Digital Output 1 13 Circuit
FMI 3,4,5 Digital Output 3 10 Circuit
FMI 3,4,5 Digital Output 2 10 Circuit
FMI 3,4,5 Digital Output 3 12 Circuit
FMI 2, 3, 4 Remote Accelerator Pedal Supply Voltage
SPN 524286 (TCM)
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
54-285 - Cracked Fuses on Powertrain Power Distribution Modules
14TS5 Replacing Damaged Aftertreatment Sensor Bosses
1005-14 Oil Coolant Module
14CSA22 DTNA Chassis Wiring Diagrams
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
sb54287 Powernet Distribution Box Fuse Retention on the Keep-Alive
sbw5460 Powernet Distribution Box Fuse Retention on the Keep-Alive
Pre-Delivery & Maintenance
42 bulletinsImportant Campaign Information letter for FL974 - Revised Bulletin & Population
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
Service Bulletin for Powertrain PDM and Main PDM Bracket Modication.
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This bulletin replaces the version dated 10/31/2019. The build date section has been added.
Important Campaign Information letter announcing Dealer Travel for Campaign Performance.
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This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.
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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the...
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Warranty Department will be revising the Warranty Manual.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces.
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The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
Warranty Information Letter for Warranty Training Online.
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DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers.
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To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers.
Freightliner Service Bulletin for vibration troubleshooting - finding the cause.
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This version replaces the version dated 5/1/14 and adds New Cascadia.
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in...
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DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive...
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environments.
Service Bulletin for Air Cleaner Modifications for Dusty Environments
Communication to assist the field with service vibration issues on DTNA vehicles
Warranty Policy Letter to communicate Detroit Return Changes
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
Service Bulletin provided to customers regarding ICU3 to ICU3S Replacement
Training Solution created by DTNA to provide guidance to customers when searching for service information for components...
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and systems not owned by Daimler Trucks North America (DTNA).
Service Bulletin- sb54311 ICU Odometer Programming
Reminder: Paper Service Bulletin Mailings Are Discontinued
Service Information Bulletin
Service Bulletin New "Natural Gas Vehicle Information" Webpage
Service Information Bulletin for Aftertreamtent Failure Guide
Important Warranty Information on AutoMeter BCT-460DTNA Powernet Assessment Tool: Warranty Requirement and Claim Filing
Release of DiagnosticLink 8.08 Service Pack 2
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.
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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or OWI." Fillout the form, then select "Review."
sb83155 Espar Service Information
Transport Dealer Air Leak Inspection
15-015 Warranty Exclusions Reminder
14-026-DLR SelecTruck Warranty Enhancements
Canadian Warranty Parts Return Address Change
OWL Enhancement Service Model Field
Warranty Classroom Training in 2018
12-041-DLR Over the Counter No Hassle Warranty (OTC)
_Warranty Recognition Program - Coming Soon
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9 Special Tool Warranty Program.
Engine
40 bulletinsCX Advocate for turbo oil drain cracking
CX Advocate for turbo oil drain cracking
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
DEF Tank Coolant Valve O-Ring Kit
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil
FL740 Brake Check Valve
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters.
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Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
Warranty Information Letter for Warranty Long Block Program Change.
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The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
This SKU is a DEF Injector.
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The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which can cause aftertreatment related fault codes and ECU driven engine derating.
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
HDEP GHG17 engines are not equipped with turbo wastegates.
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Steps in this troubleshooting involving wastegates were removed.
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
Service Bulletin- sb0006 Freightliner Courtesy Engineering Policy
Engine Replacement Procedures
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Gauge
sb2084 OAT Coolant Replaces NOAT Coolant in Detroit Engines
sb2081 Fan Shroud Fastener Retrofit, 114SD with DD13 Engine
sb0006 Freightliner Courtesy Engineering PolicyB
Brake Check Valve
FMI 3 Engine Oil Pressure Sensor Circuit Failed High
Inspection of the DD13 Turbocharger
15TS10Rev DD Engine Platform Coolant Filter
sb2084 OAT Coolant Replaces NOAT Coolant in Detroit Engines
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
14TL2 DD Platform Engine Stand Adapter W060589023100
714-14 Symptom Diagnostics - Low Engine Compression
712-14 Engine Coolant Temperature
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
sb4724 Crank No Start, Loss of Engine Prime on Decked Vehicles
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
14TS4 Valve and Liner Installation Tool Issue
0228-14 Engine Oil Leaks - Oil Dye Method
0237-14 Engine Brake Solenoid
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA20 EGR Valve Actuator Kit P/N E23539699
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
Fuel System
33 bulletinsWarranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.
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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for...
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travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign.
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Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility.
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Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is...
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available to download from the Detroit Diesel server.
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be...
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available for download from the Detroit Diesel server.
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
Service Information Bulletin regarding PTO Dosing.
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This feature enables Active Regeneration of the DPFs while in PTO mode.
Fuel Level Sending Unit Retrofit
Fuel Level Sending Unit Retrofit
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
sb54296 Fuel Level Sending Unit RetrofitB
sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
sb49040 Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser ConnectionB
fsb49040 Conduite sous pression de fluide pour chappement diesel (DEF) dbranche au niveau du raccordement du doseur
Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser Connection
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-017 Detroit: Updated Fuel Injector SDTs
14TS19 DD Platform High Pressure Fuel Lines
16TS7 Reman Diesel Particulate Filter Serial Number
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0209-14 High Pressure Fuel Rail Feed Lines - Two-Filter System
0219-14 Metal in Fuel
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
54-281 - Fuel Level Sender Guard Installation
DETROIT APPROVED PRIMING TOOLS FOR THE KM63 GEN2 FUEL SYSTEMDETROIT APPROVED PRIMING
NEW DETROIT DIESEL EXHAUST FLUID AWNING STANDARD REPAIR TIME
Software & Calibration
12 bulletinsCX Advocate for NOx conversion low faults.
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Update to CXA 6_24_NOx submission.
Updated Freightliner Service Bulletin for Espar Service Information.
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This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
SF533 Instrument Cluster Update
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available.
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Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available.
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All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
Customer Service Announcement for Release of DiagnosticLink 8.12.
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On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
Warranty Information Letter updated to communicate warranty system updates.
Updates to troubleshooting guides in Diagnostic Link with newest version
Instrument Cluster Update
sb2076 114SD Radiator Mounting, Update?EPA10
Computer Hook-Up Standard Diagnostic Time Update
Instrument Cluster Update
Suspension
12 bulletinsFreightliner Action Bulletin FAB161 Watson and Chalin Suspension
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change.
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With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
Freightliner Service Bulletin for Front Axle Spacer Replacement.
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This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory.
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This can result in cracking at the transverse rod tower where it is welded to the axle housing, premature wearing of the transverse torque rod tapered pin and bushings, and damage to the transverse torque rod frame bracket.
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
Service Bulletin: AirLiner Suspension Six-Piece Bolted Service Crossmember
33-28 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-30 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
Warranty Recognition Program Suspension
Brakes
11 bulletinsRear Brake Calipers and Anchor Plates.
FL705 Bendix Rear Brake Calipers
sb60157 Roof Noise, M2 and 108SD/114SD Day Cabs
sb60157 Roof Noise, M2 and 108SD 114SD Day CabsB
fsb42073 Inspection d'absence de fuites d'air par les transporteurs concessionnaires
FL705 Bendix Rear Brake Calipers
Roof Noise, M2 and 108SD 114SD Day Cabs
sb4267 Brake Shimmy - Meritor SteeLite X30 Brake Drum with Excessive Runout
sb60157 Roof Noise, M2 and 108SD/114SD Day Cabs
14TL5 ABS Power Line Carrier Converter Available Through PDC
BENDIX REAR BRAKE CALIPERS
Body & Paint
10 bulletinsFreightliner Action Bulletin FAB150 Bumper guide lights
Service Bulletin for Front Lighting Ground Splice Pack Failure.
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The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity and located near the headlight assemblies. These splice packs can fail, resulting in either the left or right lighting becoming intermittent or inoperative.
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star,...
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Thomas Built Bus, Export and Direct warranty customers
Service Bulletin 9815- Paint Finish Standards
sb9815 Paint Finish Standards
54-280 - Video Available for Servicing APEX 150 Sealed 16-Pin Connectors
sb98020 Axalta Paint Finish CareB
sb9815 Paint Finish StandardsB
12-040-DLR Roof Fairing Removal Program
Transmission
9 bulletinsRevised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Service Bulletin for Lengthening the Backup Light Harness.
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Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
sb2074 Kysor Fan Clutch Rocking Runout Inspection
sb2074 Kysor Fan Clutch Rocking Runout Inspection
Clutch Release Bearing Grease Hose
15-010-DLR Transmission Cooler Line Photos
16TS16 DETROIT DT12 TRANSMISSION OIL AND OIL FILL/DRAIN PLUG WASHERS
Lighting
9 bulletinsCustomer Service Announcement for DiagnosticLink Software Update Reminder.
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Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
Warranty Policy Letter for Chassis Progressive Damage Policy Change.
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Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program.
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DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a...
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60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left.
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While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
sb3133 Step Clamps Are Not Reusable
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
54-218 - Adding Daytime Running Lights (DRL)Option to Business Class M2 Vehicles
14-036-DLR DTNA & JAD Highlights - Q3
Tires & Wheels
6 bulletinssb3529 Axle Alignment Specifications
FL731 - Interim Recall Notice
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
17TL25 TruckCam? Alignment System
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
FREIGHTLINER: INFORMATION REGARDING THE PREVENTION OF TIRE FAILURES ON AUTO HAULERS DUE TO OVERLOADED OR INCORRECTLY...
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INFLATED AND/OR EXCESSIVE SPEEDS AND TEMPERATURE. MODEL COLUMBIA, 108SD/114SD, 122SD AND CORONADO, BUSINESS CLASS M2. *PE
Infotainment
5 bulletinsSS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968).
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The prior submission added new screenshots. This revision adds clarification for vehicle programming.
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations.
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The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
ICU3S Dual Cluster Displays
Dual Cluster Displays
Steering
3 bulletinsTech Talk discussion about power steering fluid.
15R2 DETROIT AXLE STEERING ARM CAPSCREW INSPECTION
15R3 DETROIT AXLE STEERING ARM CAPSCREW REPLACEMENT
HVAC & Climate
3 bulletinsService Bulletin for A/C system receiver-drier replacement guidelines.
sb4725 DAVCO Preheater Fault Code SA 33 SPN 6897 FMI 6B
sb83114 Approved Leak Detection Methods for Air Conditioning
Hybrid & EV
2 bulletinsFreightliner Action Bulletin FAB210 USB Charging Ports
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was...
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added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
Air Bags & Safety
2 bulletinsFreightliner Action Bulletin FAB147 Vehicle Data Recorder and Seat Belt Display
Joyson Safety Systems letter informing DTNA about Hikone Webbing Investigation.
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JSS is near completion of an initial investigation regarding data integrity issues at the seatbelt webbing manufacturing facility in Hikone, Japan acquired from Takata in April of 2018.