2015 Ford Transit TSBs
200 Technical Service Bulletins across 13 categories
Categories
Engine
88 bulletinsCertain 2015-2019 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine Exhaust Gas Temperature (EGT) Sensor Replacement.
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In affected vehicles, the Malfunction Indicator Light (MIL) may illuminate with DTC P04)B, P041C, and/or P041D and the vehicle may have 30% reduction of power due to a broken EGT sensor
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak,...
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refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving...
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proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Certain 2015-2019 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine - Exhaust Gas Temperature (EGT) Sensor...
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Replacement
Certain 2015-2019 Model Year Transit Vehicles with 3.2L Diesel Engine - Crankcase Ventilation Hose Assembly Replacement...
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and Powertrain Control Module Software Update
Some 2015 Transit vehicles equipped with a 3.2L Duratorq-TDCi engine built on or after 06-Mar-2015 may set diagnostic...
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trouble code (DTC) P2539 during a KOEO self-test. This DTC sets when the powertrain control module (PCM) does not detect a change in the fuel delivery pressure switch after engine shutdown. If DTC P2539 is not present after performing a key on engine running (KOER) self-test, there is no illuminated malfunction indicator lamp (MIL) while the engine is running, no drivability concerns, and no other DTCs, then P2539 should be ignored. No further service action is required.
Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel...
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engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
Some 2015-2016 F-Super Duty Pickkup vehicles equipped with 6.7L engine and built on or before 9/9/2015 may exhibit MIL...
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on with DTCs P259F, P0234 and/or P0236 stored in powertrain control module (PCM) memory. 3.7L Dur actec - Illuminated MIL with various DTCS and /or underhood BJB Fuse F36 Open - Built on or before 06/11/2015
Certain 2015-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement n some of the affected...
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vehicles, the EGR cooler may crack and allow coolant to enter the combustion chamber when EGR is enabled. A cracked EGR cooler may cause malfunction indicator light (MIL) illumination, reduced power, engine overheating, white smoke from the exhaust, and/or coolant level low without an exterior leak.
Some 2015-2019 Transit vehicles equipped with a 3.7L engine and block heater may exhibit a repeat coolant leak from a...
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deteriorated O-ring and/or intake manifold thermostat housing. This may be due to the block heater in the thermostat housing. To correct the condition, install a block heater service kit in the engine block.
Some 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017, 2015-2019 Transit vehicles...
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equipped with a 3.2L engine and 2018-2020 F-150 vehicles equipped with a 3.0L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF and then reprogram the PCM.
Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons.
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To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
Some 2015-2019 Transit vehicles built on or before 31-Dec-2018 and some 2017-2018 E-Series vehicles equipped with a 6.8L...
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engine built on or before 16-Jul-2018 using the Motorcraft Orange coolant may exhibit an engine or transmission overheat concern. This condition may be due to deposits from the engine coolant becoming trapped in the radiator preventing coolant flow. To correct the condition, flush the cooling system, replace the radiator and fill with Motocraft Yellow coolant.
Some 2015-2021 Transit vehicles may experience difficulty opening and/or closing the manual sliding door that will require sliding door adjustment.
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When performing the sliding door adjustment procedure in Workshop Manual (WSM), Section 501-03, use the following updated torque specs. Step 12 = 70 Nm (52 ft-lb). Step 27 = 40 Nm (30 ft-lb). In step 18, apply Motorcraft Threadlock 262 (TA-26) to the nut before torqueing. The WSM is in the process of being updated to include these revisions.
Some 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines...
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and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
In some of the affected vehicles, the fuel pump control module that powers the fuel pump may fail prematurely.
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This would most likely occur at engine start, resulting in a malfunction indicator light illumination and an engine no-start symptom.
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil...
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supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L,...
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3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine,...
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2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Some 2015-2019 Transit vehicles built on or before 31-Dec-2018 and some 2017-2018 E-450 vehicles equipped with a 6.8L...
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engine built on or before 16-Jul-2018 using the Motorcraft Orange coolant may exhibit an engine overheat concern. This condition may be due to deposits from the engine coolant becoming trapped in the radiator preventing coolant flow. To correct the condition, flush the cooling system, replace the radiator and fill with Motocraft Yellow coolant.
SSM 48601 - 2015-2019 Transit - 3.2L Diesel - Loss Of Power During Driving Under Extreme Cold Weather Conditions Some...
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2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit a concern about loss of power during driving under very cold weather conditions. This may be due to fuel waxing/gelling in the filter. Market fuel properties or improperly adjusted seasonal fuel may lead to early fuel filter waxing and restricting fuel flow to the engine. In order to rectify this extreme cold concern, a fuel filter thermal valve kit CK4Z-9B337-B can be installed. The kit improves the recirculation of warm engine return fuel inside the fuel filter to reduce waxing. Instructions on how to install this fuel filter thermal valve are contained within the kit. This is a customer pay upgrade only and not covered under warranty.
Some 2015-2019 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side.
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This condition may be due to deposits from the engine coolant becoming trapped in the heater core. To correct the condition, flush the cooling system and replace the heater core.
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine,...
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2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
SSM 48543 - 2015-2019 Transit - 3.2L Diesel - Overheat Due To Coolant Loss Without An External Coolant Leak Some...
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2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit an overheat condition due to coolant loss without any external coolant leaks. This may be due to an internally leaking exhaust gas recirculation (EGR) cooler. To correct this condition, install revised EGR cooler CK4Z-9U433-B. Refer to Workshop Manual (WSM), Section 303-08. Use causal part 9U433 and applicable labor operations from Section 09 of the Service Labor Time Standards (SLTS) Manual.
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with...
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Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The...
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Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper...
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climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Some 2015-2019 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side.
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This condition may be due to deposits from the engine coolant becoming trapped in the heater core. To correct the condition, flush the cooling system and replace the heater core.
Certain 2015-2017 Model Year Transit Vehicles with a 3.2L Diesel Engine - EGR Cooler Replacement
Certain 2015-2016 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine - Exhaust Gas Recirculation Temperature...
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Sensor Replacement
Some 2015 Transit vehicles equipped with a 3.2L engine may exhibit an illuminated MIL with DTCs P24A0 and/or P26A0...
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stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Certain 2015-2016 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine - Exhaust Gas Recirculation Temperature...
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Sensor Replacement
Some 2015-2018 Transit vehicles built on or before 24-Jul-2018 may exhibit various drivability concerns including...
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difficulty starting, misfires and/or an illuminated MIL with diagnostic trouble codes (DTCs) P00BD, P1247, P1548, P061B, P2195, P2198, P2196, P2197, P0171, P0172, P0174, P0175, P0131 and/or P162F stored in the powertrain control module (PCM). This may be due to undesired water entry into the engine compartment directly over powertrain components. To resolve this condition, install updated water management hardware and/or a revised air cleaner cover.
Some 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit Drive To Clean maintenance messages...
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and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P2463, and/or P246C. Vehicles may also exhibit frequent automatic exhaust regeneration attempts. This may be due to vehicles being used in stationary or off-highway, low speed applications. If automatic regeneration attempts are unsuccessful, these symptoms may be a result of soot accumulation in the diesel particulate filter (DPF). These vehicles may benefit from operator commanded regeneration (OCR) capability so complete regeneration cycles may be performed in a stationary setting. Some 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit Drive To Clean maintenance messages and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P2463, and/or P246C. Vehicles may also exhibit frequent automatic exhaust regeneration attempts. This may be due to vehicles being used in stationary or off-highway, low speed applications. If automatic regeneration attempts are unsuccessful, these symptoms may be a result of soot accumulation in the diesel particulate filter (DPF). These vehicles may benefit from operator commanded regeneration (OCR) capability so complete regeneration cycles may be performed in a stationary setting.
Certain 2015-2017 Model Year Transit Vehicles with a 3.2L Diesel Engine - EGR Cooler Replacement
Certain 2015-2016 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine - Exhaust Gas Recirculation Temperature...
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Sensor Replacement
Some 2015 Transit vehicles equipped with a 3.2L engine may exhibit an illuminated MIL with DTCs P24A0 and/or P26A0...
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stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Certain 2015-2017 Model Year Transit Vehicles with a 3.2L Diesel Engine - EGR Cooler Replacement
Some 2012-2019 Vehicles may require repairs to the Smartlink system.
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Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Some 2017-2019 F-Super Duty and 2016-2019 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines...
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and 2018-2019 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all...
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steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Some 2011-2019 F-Super Duty, 2015-2019 Transit, 2016-2019 F-650/F-750 and 2018 F-150 vehicles equipped with a 6.7L, 3.2L...
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or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the aftertreatment system. Use of these cleaning tools may void the emissions warranty of the hot end aftertreatment exhaust system and the attached emissions sensors.
Some 2015 Transit vehicles equipped with a 3.2L engine may exhibit an illuminated MIL with DTCs P24A0 and/or P26A0...
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stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
Some 2015-2019 Transit vehicles may have unique accessory drive noise characteristics.
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Engineering review of warranty returned belt tensioners has not identified an out of specification part, nor have abnormal sounds been recreated during on-vehicle evaluations with warranty returned tensioners. Before attempting a repair for an accessory drive system noise, compare the sound to a like Transit vehicle in similar RPM and temperature conditions. If the sound is not characteristic, use chassis ears to help isolate the source of the noise. If tensioner replacement is deemed necessary, use the Report a Vehicle Concern link at the bottom of the vehicle's OASIS screen and submit a detailed Global Concern Report highlighting the specific conditions when the noise was observed.
Some 2015-2018 Transit vehicles built on or before 24-Jul-2018 may exhibit various drivability concerns including...
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difficulty starting, misfires and/or an illuminated MIL with diagnostic trouble codes (DTCs) P00BD, P1247, P1548, P061B, P2195, P2198, P2196, P2197, P0171, P0172, P0174, P0175, P0131 and/or P162F stored in the powertrain control module (PCM). This may be due to undesired water entry into the engine compartment directly over powertrain components. Follow the Service Procedure steps to correct the condition.
Some 2015-2018 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side.
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This condition may be due to deposits from the engine coolant trapped in the heater core. Follow the Service Procedure steps to correct the condition.
Replacement engines may have a fuel injection pump sprocket that does not include a keyway slot.
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It is acceptable to utilize the original fuel injection pump if it has a keyway slot. Timing the injection pump is not necessary. Refer to Workshop Manual (WSM), Section 303-04C removal and installation fuel injection pump and disregard align the sprocket key wording.
Some 2015-2018 Transit vehicles equipped with a 3.2L diesel engine may exhibit "Drive To Clean" maintenance messages...
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and/or an illuminated malfunction indicator lamp (MIL) on with DTC P2459, P2463, and/or P246C. Vehicles may also exhibit frequent automatic exhaust regeneration attempts. This may be due to vehicles being used in a stationary or off-highway, low speed applications. If automatic regeneration attempts are unsuccessful, these symptoms may be a result of soot accumulation in the diesel particulate filter (DPF). These vehicles may benefit from operator commanded regeneration (OCR) capability so complete regeneration cycles may be performed in a stationary setting. Information only, follow the Service Procedure steps to correct the condition.
Some 2015-2018 Transit vehicles equipped with a 3.2L diesel engine may exhibit "Drive To Clean" maintenance messages...
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and/or an illuminated malfunction indicator lamp (MIL) on with DTC P2459, P2463, and/or P246C. Vehicles may also exhibit frequent automatic exhaust regeneration attempts. This may be due to vehicles being used in a stationary or off-highway, low speed applications. If automatic regeneration attempts are unsuccessful, these symptoms may be a result of soot accumulation in the diesel particulate filter (DPF). These vehicles may benefit from operator commanded regeneration (OCR) capability so complete regeneration cycles may be performed in a stationary setting. Follow the Service Procedure steps to correct the condition.
Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost...
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engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Prior approval for short block replacement is not required under new vehicle limited warranty coverage.
Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost...
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engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Short block replacement does not require prior approval.
Some 2015-2018 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side.
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This condition may be due to deposits from the engine coolant trapped in the heater core. Follow the Service Procedure steps to correct the condition.
Some 2017 F-Super Duty, 2016-2017 F650-750 equipped with 6.7L diesel engines and 2015-2017 Transit equipped with 3.2L...
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diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C stored in powertrain control module(PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test RJ, ensure DEF concentration is checked using Central Tools Refractometer tool number CEN3R201 and if DEF contamination is suspected use the Rotunda Hydrocarbon Test Kit tool number 328-480508.
Some 2015-2018 Transit vehicles equipped with a 3.2L Duratorq-TDCi may exhibit an engine oil leak from the rear crankshaft seal.
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The Workshop Manual (WSM), Section 303-01 has been updated to include the correct location to apply sealant to the rear crankshaft seal. When repairing a rear crankshaft oil leak condition, a 3 mm (0.120 in) bead of Motorcraft Silicone Gasket and Sealant TA-30 (WSE-M4G323-A4) or equivalent must be applied to the joints where the ladder frame meets the engine block. Failure to follow the updated procedure in WSM, Section 303-01 may result in a repeat oil leak at the rear of the engine.
Some 2017 F-Super Duty, 2016-2017 F650-750 equipped with 6.7L diesel engines and 2015-2017 Transit equipped with 3.2L...
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diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C stored in powertrain control module(PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test RJ, ensure DEF concentration is checked using Central Tools Refractometer tool number CEN3R201 and if DEF contamination is suspected use the Rotunda Hydrocarbon Test Kit tool number 328-480508.
Some 2015-2018 Transit vehicles equipped with a 3.2L Duratorq-TDCi may exhibit an engine oil leak from the rear crankshaft seal.
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The Workshop Manual (WSM), Section 303-01 has been updated to include the correct location to apply sealant to the rear crankshaft seal. When repairing a rear crankshaft oil leak condition, a 3 mm (0.120 in) bead of Motorcraft Silicone Gasket and Sealant TA-30 (WSE-M4G323-A4) or equivalent must be applied to the joints where the ladder frame meets the engine block. Failure to follow the updated procedure in WSM, Section 303-01 may result in a repeat oil leak at the rear of the engine.
Some 2015-2017 Transit vehicles may fail to program the BCM following replacement.
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To repair, follow BCM installation procedures in Workshop Manual (WSM), Section 419-10 using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 109.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming this programming procedure, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2011-2018 Super Duty and 2015-2018 Transit vehicles equipped with diesel engines may exhibit diagnostic trouble...
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code (DTC) U0100 stored in various modules after running a continuous memory diagnostic trouble code (CMDTC) test or network test using Integrated Diagnostic System (IDS). If there are no observable symptoms related to a loss of communication with the PCM and the DTC is not set when running individual on-demand self-tests of the modules, do not attempt any repairs at this time.
The procedure to program keys on 2015-2018 Transit vehicles depends on if the vehicle is equipped with the Passive Anti-Theft System (PATS).
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Keys for PATS and non-PATS vehicles look the same, there is no visual difference. Vehicles with PATS have a plastic ring around the ignition lock cylinder and transponder. On the OASIS page, PATS vehicles can be identified by clicking on the Additional Information link and using the search function (Ctrl + F) to find IMMOBILIZER. Vehicles with LESS ENG IMMOBILIZER THEFT SYS do not have PATS. Refer to Work Shop Manual (WSM), Section 501-14 for programming keys on non PATS vehicles and Section 419-01B for programming keys on PATS vehicles. When performing the PATS key procedure, both PATS and Remote Keyless Entry codes are programmed simultaneously.
Some 2015-2017 Transit vehicles may fail to program the BCM following replacement.
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To repair, follow BCM installation procedures in Workshop Manual (WSM), Section 419-10 using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.06 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. Disregard DTC U0264 in the BCM and DTC U0010 in the Image Processing Module B (IPMB) if no observable rear parking aid camera concerns are present. For claiming this programming procedure, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2017-2018 F-Super Duty/2016-2018 F650-750 with 6.7L diesel engines and 2015-2018 Transit with 3.2L diesel engines...
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may exhibit a MIL on with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test RJ, confirm DEF concentration using IDS to monitor REDUCT_CONC_MES. This PID reading may fluctuate between 31% and 34% indicating DEF concentration is correct. A concentration reading below 28% will set P206C and cause vehicle derate. This reading may also be checked using Central Tools Refractometer (CEN3R201) which should indicate a similar percentage as the PID. Low concentration of DEF is not a warrantable condition. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts.
Some 2015-2017 Transit vehicles may fail BCM installation programming when attempting to install a new BCM.
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The Technical Assistance Center and engineering teams are currently working to resolve this concern. If module programming is unsuccessful, do not attempt further repairs. Do not perform repeated key cycles or starting attempts. 30 key cycles on a blank module may result in a non-recoverable BCM when the programming concern is resolved. Monitor OASIS for updates.
Some 2015-2017 Transit vehicles equipped with a 3.5L or 3.7l gasoline engine may exhibit an engine overheat condition or...
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poor A/C cooling due to one or more of the 3 cooling fan fuses being open. If any one of the Battery Junction Box (BJB) fuses F30, F31, or F8 are open, replace F8 from a 20 amp to a 30 amp fuse (6E5Z-14526-BA), and service the F30 and F31 40 amp fuses (6E5Z-14526-CA) as needed. The wiring diagram has been updated. Failure to replace an open F8 with a 30amp fuse will cause F30 and F31 to open over time. Claim using causal part 9K499 if no other root cause is identified. Use applicable labor ops from section 10 of the SLTS manual for fuse replacement.
When replacing a 2015-2018 Transit 3.2L Duratorq-TDCi engine assembly or block, two new transmission locator dowel pins...
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(W703519 or W718670) must be installed. This information is available in Workshop Manual, Section 303-01C. The parts catalog also specifies to order the dowels when ordering an engine. Failure to install dowels pins will prevent proper engine to transmission alignment resulting in a cracked flexplate and/or crankshaft position sensor damage. Per Warranty and Policy, damage resulting from an incomplete or improper repair is not warrantable.
Some 2017 F-Super Duty/2016-2017 F650-750 equipped with 6.7L diesel engines and 2015-2017 Transit equipped with 3.2L...
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diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C stored in powertrain control module(PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test RJ, ensure DEF concentration is checked using Central Tools Refractometer tool number CEN3R201 and if DEF contamination is suspected use the Rotunda Hydrocarbon Test Kit tool number 328-480508.
Some 2015-2018 Transit vehicles may have unique accessory drive noise characteristics.
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Engineering review of warranty returned belt tensioners has not identified an out of specification part, nor have abnormal sounds been recreated during on-vehicle evaluations with warranty returned tensioners. Before attempting a repair for an accessory drive system noise, compare the sound to a like Transit vehicle in similar RPM and temperature conditions. If the sound is not characteristic, use chassis ears to help isolate the source of the noise. If tensioner replacement is deemed necessary, use the Report a Vehicle Concern link at the bottom of the vehicle's OASIS screen and submit a detailed Global Concern Report highlighting the specific conditions when the noise was observed.
Some 2013-2017 F-Super Duty/2015-2017 Transit/2016-2017 F650-750 vehicles equipped with a diesel engine may exhibit DTC...
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P207F and/or P20EE (Reductant Quality Performance) in the powertrain control module (PCM). When repairing DTC P207F or P20EE, refer to the online version of the powertrain control/emission diagnostic (PC/ED) manual for the latest diagnostics. The pinpoint test RD and diagnostic trouble code chart have been updated in section 4 and 5 for DTC P207F and P20EE.
Some 2013-2016 F-Super Duty/2015-2017 Transit/2016-2017 F650-750 vehicles equipped with a diesel engine may exhibit DTC...
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P207F and/or P20EE (Reductant Quality Performance) in the powertrain control module (PCM). When repairing DTC P207F or P20EE, refer to the online version of the powertrain control/emission diagnostic (PC/ED) manual for the latest diagnostics. The pinpoint test RD and diagnostic trouble code chart have been updated in section 4 and 5 for DTC P207F.
Some 2013-2017 F-Super Duty, 2015-2017 Transit and 2016-2017 F650-F750 vehicles equipped with a diesel engine may...
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exhibit diagnostic trouble code (DTC) P2201 (NOX Sensor Circuit Range/Performance Bank 1 Sensor 1) in the powertrain control module (PCM). When repairing DTC P2201, refer to the online version of the powertrain control/emission diagnostic (PC/ED) manual for the latest diagnostics. The pinpoint test RD and diagnostic trouble code chart have been updated in section 4 and 5 for DTC P2201.
SOME 2015-2017 TRANSIT VEHICLES BUILT ON OR BEFORE 17-OCT-2016, EQUIPPED WITH A 3.2L ENGINE, AND WITH LOW TIME IN...
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SERVICE (LESS THAN 8,000 KM (5,000 MILES)) MAY EXHIBIT AN OIL LEAK FROM AREAS SUCH AS THE CRANKSHAFT FRONT SEAL, CRANKSHAFT REAR SEAL, OR FUEL INJECTION PUMP DRIVE ACCESS COVER. THESE EARLY OIL LEAKS MAY BE CAUSED BY HIGH CRANKCASE PRESSURE DUE TO AN IMPROPERLY MOLDED OIL SEPARATOR IN THE VALVE COVER. IN ADDITION TO REPAIRING THE OIL LEAK, INSTALL A NEW VALVE COVER. FOR CLAIMING, USE CAUSAL PART 6K271 AND APPLICABLE LABOR OPERATIONS IN SECTION 06 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SOME 2015-2017 TRANSIT VEHICLES MAY HAVE UNIQUE ACCESSORY DRIVE NOISE CHARACTERISTICS.
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ENGINEERING REVIEW OF WARRANTY RETURNED BELT TENSIONERS HAS NOT IDENTIFIED AN OUT OF SPECIFICATION PART, NOR HAVE ABNORMAL SOUNDS BEEN RECREATED DURING ON-VEHICLE EVALUATIONS WITH WARRANTY RETURNED TENSIONERS. BEFORE ATTEMPTING A REPAIR FOR AN ACCESSORY DRIVE SYSTEM NOISE, COMPARE THE SOUND TO A LIKE TRANSIT VEHICLE IN SIMILAR RPM AND TEMPERATURE CONDITIONS. IF THE SOUND IS NOT CHARACTERISTIC, USE CHASSIS EARS TO HELP ISOLATE THE SOURCE OF THE NOISE. IF TENSIONER REPLACEMENT IS DEEMED NECESSARY, USE THE REPORT A VEHICLE CONCERN LINK AT THE BOTTOM OF THE VEHICLE'S OASIS SCREEN AND SUBMIT A DETAILED GLOBAL CONCERN REPORT HIGHLIGHTING THE SPECIFIC CONDITIONS WHEN THE NOISE WAS OBSERVED.
SOME 2015 TRANSIT VEHICLES BUILT ON OR BEFORE 30-MAR-2015 MAY EXHIBIT VARIOUS DRIVABILITY CONCERNS INCLUDING DIFFICULTY...
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STARTING, MISFIRES AND/OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P00BD, P1247, P1548, P061B, P2195, P2198, P2196, P2197, P0171, P0172, P0174, P0175, P0131 AND/OR P162F STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO UNDESIRED WATER ENTRY INTO THE ENGINE COMPARTMENT DIRECTLY OVER POWERTRAIN COMPONENTS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SOME 2015 TRANSIT VEHICLES EQUIPPED WITH A 3.5L OR 3.7L ENGINE MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP...
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(MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0627 (FUEL PUMP A CONTROL CIRCUIT/OPEN) STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE.
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WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
SOME 2015-2016 TRANSIT VEHICLES EQUIPPED WITH A 3.2L DIESEL ENGINE WITH LESS THAN 10,500 KM (6,500 MILES) AND BUILT ON...
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5/11/2015 AND THROUGH 2/8/2016 MAY EXHIBIT A CRANK NO START CONDITION AND/OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES (DTCS) P2291 AND/OR P0087. THIS MAY BE DUE TO A FUEL INJECTION PUMP. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE...
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BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
2013-2016 ESCAPE,2014-2016 FIESTA, TRANSIT CONNECT AND 2013-2015 FUSION VEHICLES EQUIPPED WITH 1.6L GTDI ENGINE -...
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UPDATED WORKSHOP MANUAL (WSM) SECTION 303-03 COOLING SYSTEM
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE...
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BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
SOME 2015-2017 TRANSIT VEHICLES EQUIPPED WITH A 3.2L PUMA DIESEL ENGINE MAY EXHIBIT AN OVERHEAT CONDITION DUE TO COOLANT...
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LOSS WITHOUT ANY EXTERNAL COOLANT LEAKS. THIS MAY BE DUE TO AN INTERNALLY LEAKING EXHAUST GAS RECIRCULATION (EGR) COOLER. TO CORRECT THIS CONDITION, INSTALL REVISED EGR COOLER CK4Z-9U433-B. REFER TO WORKSHOP MANUAL (WSM), SECTION 303-08. USE CAUSAL PART 9U433 AND APPLICABLE LABOR OPERATIONS FROM SECTION 09 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SOME 2015-2017 TRANSIT VEHICLES EQUIPPED WITH A 3.2L DIESEL ENGINE AND BUILT ON OR BEFORE 12-SEP-2016 MAY EXHIBIT AN...
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ILLUMINATED MIL WITH DTC P040D - EXHAUST GAS RECIRCULATION TEMPERATURE EGRT SENSOR A CIRCUIT HIGH. THIS MAY BE CAUSED BY A FAILED EXHAUST GAS RECIRCULATION TEMPERATURE BANK 1, SENSOR 1 (EGRT11) SENSOR. FOLLOW THE SERVICE PROCEDURES STEPS TO CORRECT THE CONDITION.
SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ,...
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MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON OR BEFORE 31-MAY-2016 MAY EXHIBIT AN INTERMITTENT LOSS OF POWER AND/OR AN ILLUMINATED POWERTRAIN MALFUNCTION (WRENCH) LAMP WITH DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 AND/OR P2119 STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
FORD : TRANSIT 2015 VEHICLES WITH 3.2L DURATORQ ENGINES MAY SHOW AN ILLUMINATED MIL REGARDING THE EXHAUST GAS...
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TEMPERATURE *CN
FORD 2015 TRANSIT: BULLETIN INFORMATION INVOLVING TRANSIT VEHICLES BUILT BEFORE 3/30/2015 MAY HAVE DRIVING AND/OR...
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CHECK ENGINE ILLUMINATED LIGHT CONCERNS. *LJ
FORD 2015 TRANSIT 3.2L: BULLETIN INFORMATION INVOLVING ENGINE LIGHT FOR REDUCTANT PUMP AND REDUCTANT LINE HEATER,...
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AND INCONSISTENT WIRE INSULATION. *LJ
FORD 2015 TRANSIT EQUIPPED WITH 3.2L DIESEL ENGINE: SERVICE INFORMATION BULLETIN REGARDING ENGINE CRANKSHAFT TIMING TOOL UPDATE.
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LJ
FORD 2015 TRANSIT: INFORMATION INVOLVING 3.2L DURATORQ-TDCI: VEHICLES EQUIPPED WITH 3.2L DURATORQ ENGINES BUILT ON OR...
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AFTER 3/6/2015 MAY SET LOW PRESSURE FUEL SYSTEM SENSOR CIRCUIT WHEN THE KEY ON ENGINE OFF SELF TEST PERFORMED. *LJ
FORD 2015 TRANSIT: BULLETIN INFORMATION INVOLVING CERTAIN TRANSIT VEHICLES BUILT BEFORE 3/30/2015 MAY HAVE VARIOUS...
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DRIVEABILITY AND CHECK ENGINE LAMP CONCERNS WITH TROUBLE CODES STORED IN THE POWER CONTROL MODULE. *LJ
FORD: LOW LEVEL INSTRUMENT CLUSTERS FAILS TO DISPLAY TRANSPORT MODE STATUS, WHEN ITS TO PREVENT REMOTE KEYLESS ENTRY...
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(RKE) AND INTERIOR LIGHT(S) FROM FUNCTIONING WHEN IGNITION KEY IS OFF BUT ENGINE RUNNING. MODEL 2015 TRANSIT. *PE
Electrical
19 bulletinsSome 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt...
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battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
This program extends the warranty coverage of the catalytic converter portion of the selective catalyst reduction (SCR)...
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system for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21E01. This program only applies if an SCR (converter) fault is detected and it is related to a diagnostic trouble code (DTC) P20EE identified after 21E01 has been performed. This is a one-time repair.
This program extends the warranty coverage of the rear nitrogen oxides (NOx) sensor for twelve months of service,...
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beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21 E01. This program only applies if a rear NOx sensor fault is detected an it is related to a diagnostic trouble codes (DTC) P229F identified after 21E01 has been performed.
This program extends the coverage of the front nitrogen oxides (NOx) sensor for twelve months of service, beginning on...
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the date the powertrain control module (PCM) is reprogrammed under emissions recall 21E01. This program oly applies if a front NOx sensor fault is detected and it is related to a diagnostic trouble code (DTC) P2201 identified after 21 E01 has bee performed.
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles ...
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Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the SCR. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this SCR fault previously masked by the software error and can light the MIL if faults are found to be present
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Rear...
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NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front or rear nitrogen oxide (NOx) sensor or in the Selective Catalyst Reduction (SCR) system. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles ...
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Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front NOx sensor. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen.
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This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally...
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programmed for the European market instead of the North American market
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN...
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Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
SSM 48531 - 2015 Transit - Interior High Intensity LED Cargo Lamps May Emit A Low Glow When Off - Built On Or Before...
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22-Apr-2015 Some 2015 Transit vehicles built on or before 22-Apr-2015 and equipped with light emitting diode (LED) cargo lamps may exhibit a slight glow of the LED cargo lamps when off. Do not perform diagnostics or replace the body control module in an attempt to resolve this normal condition. The trace current supporting the glow does not pose any functional issues, and goes away with battery saver activation which takes approximately 30 minutes after the vehicle has been shut off.
Some 2015-2019 Transit vehicles may exhibit inoperative power door locks and/or power windows due to water intrusion in...
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the door to body harness connector C339 (left) or C340 (right). If corrosion is found, service pigtails JU2Z-14S411-RA (gray) and JU2Z-14S411-PA (black) are released to service the body harness (female) side of the connector, without replacing the entire 14401 body harness. Service the pigtail(s) and replace the door harness as needed, while making sure the door to body accordion grommet ends and surrounding body plugs are properly seated to prevent future water intrusion. For claiming use causal part 14631 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error.
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When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error.
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When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
For 2015-2019 Transit vehicles, multiple fuse assemblies for the high current battery junction box are available for service.
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Do not replace the high current battery junction box assembly/wire harness to service an open fuse. Use part number BK2Z-14526-A for the 40 amp/100 amp/470 amp assembly, BK2Z-14526-B for the 2x60 amp/2x80 amp/3x100 amp/200 amp assembly, and BK2Z-14S411-A for the 60 amp MIDI fuses on the outboard side of the driver seat base. Refer to Wiring Diagram Cell 11-7 for proper location.
As noted in FSA 17S34, loss of instrument cluster display can result from wiring corrosion and damage to the Trailer...
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Relay Module on affected Transit vehicles. Complete the 17S34 service action as described prior to addressing any other customer reported symptoms. Vehicles that exhibit related wire harness damage must have the wire harness repaired or replaced prior to performing any additional diagnostic testing to avoid improperly condemning instrument clusters or other electronic modules.
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement.
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This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs).
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The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
2015 TRANSIT: VEHICLES EQUIPPED WITH DIESEL MAY SHOW THE MALFUNCTION INDICATOR LIGHT ILLUMINATED WITH DTC P204F PRESENT...
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IN REDUCTANT DOSING CONTROL MODULE *CN
Brakes
16 bulletinsFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad...
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systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
All Transit accessory stick-on keyless entry keypads come with a wallet card containing the master code.
2024-2024 Tranist- Keyless Entry Keypad and Master Code Retrieval.
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All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in a plastic bag that is located in instrument panel pocket behind the steering wheel. During vehicle delivery, the card should be handed to the vehicle's owner. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code.
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If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Some 2015-2020 Transit high roof bus/passenger wagon vehicles may experience a loose or unseated headliner at the C...
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and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner air conditioning (A/C) vent foam gaskets.
Some 2015-2019 Transit High-Roof Bus/Passenger Wagon vehicles may experience a loose or unseated headliner at the C...
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and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner A/C vent foam gaskets.
Some 2015-2019 Transit vehicles may exhibit a front wheel bearing type noise or DTCs C0031 and/or C0034 in the anti-lock brake system (ABS) module.
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If the vehicle exhibits a wheel bearing noise and/or DTCs C0031 and/or C0034, remove the front wheel speed sensor (WSS). Refer to Workshop Manual (WSM), Section 206-09. Using a shop rag, clean any debris from the sensor body as well as the back side of the bearing. If the noise is gone, use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. Monitor OASIS for updates. If the noise or DTCs C0031 and/or C0034 is still present, continue with normal diagnostics. To assist with investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. Monitor OASIS for updates.
When removing and installing a 2015-2019 Transit front subframe, the cage nuts located in the body of the vehicle may become damaged.
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If the nut spins in its cage when removing or installing the attachment bolts, the nut can be held with a socket through an access hole in the vehicles frame member. It may be necessary to bend the tabs of the cage up and away from the nut to allow socket placement. The cage nut has been released as a service part (CK4Z-61105A38-A) and can be replaced if damaged. The replacement nut can be removed from its cage and installed in the vehicle's original cage. It is not required to replace the cage as it is welded to the interior of the vehicles frame member.
Some 2015-2019 Transit vehicles may exhibit a front wheel bearing type noise or DTCs C0031 and/or C0034 in the anti-lock brake system (ABS) module.
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If the vehicle exhibits a wheel bearing noise and/or DTCs C0031 and/or C0034, remove the front wheel speed sensor (WSS). Refer to Workshop Manual (WSM), Section 206-09. Using a shop rag, clean any debris from the sensor body as well as the back side of the bearing. If the noise is gone, use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. Monitor OASIS for updates. If the noise or DTCs C0031 and/or C0034 is still present, continue with normal diagnostics. To assist with investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. Monitor OASIS for updates.
Some 2015-2018 Transit may exhibit a front wheel bearing type noise or DTCs C0031 and/or C034 in the anti-lock brake system (ABS) module.
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If the vehicle exhibits a wheel bearing noise and/or DTCs C0031 and/or C0034, remove the front wheel speed sensor (WSS). Refer to Workshop Manual (WSM), Section 206-09. Using a shop rag, clean any debris from the sensor body as well as the back side of the bearing. If the noise is gone, use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. Monitor OASIS for updates. If the noise or DTCs C0031 and/or C0034 is still present, continue with normal diagnostics. To assist with investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. Monitor OASIS for updates.
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).
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The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
2015-2018 Transit vehicles ordered with a keyless entry keypad arrive with the Ford Accessory keypad installed and programmed.
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Vehicles built prior to late January 2017 will have a cardboard box containing a master keycode card and personal entry code programming instructions stowed in the vehicles driver door pocket. Vehicles built after late January 2017 will have the cardboard box containing the card and instructions already stowed in the glove box. The master keycode card and programming instructions must be placed along with the other owner literature in the glovebox, for future reference by the vehicle owner. Certain U.S. dealer employees can retrieve lost keypad codes via FMCDealer.com - Parts and Service tab - Parts Product Line Information - Accessories - Keys/Entry Devices.
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE).
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The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
2015-2018 Transit vehicles ordered with a keyless entry keypad arrive with the Ford Accessory keypad installed and programmed.
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Vehicles built prior to late January 2017 will have a cardboard box containing a master keycode card and personal entry code programming instructions stowed in the vehicles driver door pocket. Vehicles built after late January 2017 will have the cardboard box containing the card and instructions already stowed in the glove box. The master keycode card and programming instructions must be placed along with the other owner literature in the glovebox, for future reference by the vehicle owner. Certain U.S. dealer employees can retrieve lost keypad codes via FMCDealer.com - Parts and Service tab - Parts Product Line Information - Accessories - Keys/Entry Devices.
SOME 2015-2017 LOW ROOF TRANSIT VEHICLES BUILT ON OR BEFORE 30-SEP-2016 AND UPFITTED WITH A ROOF RACK MAY EXHIBIT...
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INTERIOR ROOF BOW BRACKET TO SIDE PANEL SEPARATION. DURING REPAIR, IN ADDITION TO RENEWING THE ORIGINAL SPOT WELDS WITH METAL INERT GAS (MIG) PLUG WELDS, MIG SKIP WELD THE ENTIRE PERIMETER OF THE HORIZONTAL BRACKET TABS TO THE SIDE PANEL. MIG SKIP WELDING IS REQUIRED TO AVOID EXCESSIVE HEAT DURING THE WELDING PROCESS. AFTER FINISHING OPERATIONS AND PAINTING, RESTORE CORROSION PROTECTION FOLLOWING THE APPLICABLE WORKSHOP MANUAL (WSM) GUIDELINES IN SECTION 501-25. THE ROOF RACK SHOULD BE MOUNTED ACCORDING TO TRANSIT ROOF RACK MOUNTING GUIDELINES FOUND IN QUALITY VEHICLE MODIFIER BULLETIN (QVMB) Q-249 PUBLISHED 1-AUG-16. REFER TO WWW.FLEET.FORD.COM/TRUCKBBAS/TOPICS/QVMP.HTML.
2015-2017 TRANSIT VEHICLES ORDERED WITH A KEYLESS ENTRY KEYPAD WILL HAVE THE FORD ACCESSORY KEYPAD INSTALLED ON THE...
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VEHICLE AND PROGRAMMED AT THE ASSEMBLY PLANT. THE MASTER KEYCODE CARD WILL BE STOWED IN A CARDBOARD BOX LOCATED IN THE VEHICLES DRIVER DOOR POCKET. BEFORE DELIVERY OF THE VEHICLE TO THE CUSTOMER, THE KEYCODE CARD MUST BE TRANSFERRED TO THE VEHICLES OWNER MANUAL.
Transmission
13 bulletinsWhile performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on...
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backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
This article supersedes TSB 22-2444 to add 2024 model year vehicles.
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Some 2015-2024 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs.
This article supersedes TSB 22-2271 to update the vehicle model years affected.
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Some 2015-2023 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper. NOTE: The torsional damper will not resolve a vibration.
This article supersedes TSB 22-2175 to update the Issue, Action, and Service Procedure.
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Some 2015-2022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper. NOTE: The torsional damper will not resolve a vibration.
Some 20152022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel only, and a U-joint at the...
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transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds: * 112-121 km/h (7075 mph) for 4.10 axle ratio * 121-128 km/h (75-80 mph) for 3.73 axle ratio * 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise or vibration may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
Some 2015-2021 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel only, and a U-joint at the...
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transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio, 121-128 km/h (75-80 mph) for 3.73 axle ratio, 136-145 km/h (85-90 mph) for 3.31 axle ratio. The noise or vibration may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
Some 2015-2021 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW), and a U-joint at the...
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transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 7075 mph for 4.10 axle ratio, 121-128 km/h 75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
Some 2015-2020 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW) and a U-joint at the...
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transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 70-75 mph for 4.10 axle ratio, 121-128 km/h75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
Some 2015-2019 Transit vehicles may exhibit a concern where there is no 4th, 5th, or 6th gear engagement and MIL with DTC P07AA.
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If diagnostics lead to teardown, make sure to inspect the intermediate shafts mating splines in the rear planetary gear set for worn down/stripped splines. Refer to the Workshop Manual (WSM) diagnostics section 307-01 > DTC P07AA > Diagnosis By Symptom > Only gears R,1,2,3 > Overdrive clutch does not apply > Intermediate shaft. If the planetary splines are worn/stripped, replace as necessary.
If a 2015-2017 Transit vehicle originally equipped with a rubber flexible coupling requires replacement of the...
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driveshaft assembly and/or transmission output flange, refer to the parts catalog supersession information for a complete list of the required parts. The service strategy has changed, and these repairs must now be completed by installing a new driveshaft and transmission output flange coupled with a u-joint.
Some 2015-2019 Transit vehicles may exhibit a power steering fluid leak at the steering pump or gear.
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This may be due to a cut or damaged O-ring on the power steering line connection. To repair, refer to parts catalog call out 3334 for service kit BK2Z-3F886-A which contains all four O-rings utilized on the line assembly connections.
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents.
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This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents.
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This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
Body & Paint
13 bulletinsSome 2015-2022 Transit vehicles may experience a snap, click and/or pop noise from the door check when opening/closing the front door(s).
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This may be due to a cracked/broken door check and/or fastener. To correct the condition, follow the Service Procedure to inspect/replace the front door check and/or fastener.
Broken interior sliding door handle - Built on or before 01/04/2016
Some 2015-2021 Transit vehicles built with manual sliding door(s) may have an incorrectly adjusted ajar switch.
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To correct this condition, follow the service procedure to readjust the ajar switch.
SOME 2015-2017 TRANSIT VEHICLES MAY EXHIBIT TRIM ISSUES THAT ARE NOT WARRANTABLE BY FORD.
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TRANSIT VEHICLES ARE EQUIPPED WITH INTERIOR AND EXTERIOR TRIM WHICH ARE NOT PAINTED AND HAVE A GRAINED APPEARANCE. CONCERNS RELATED TO TRIM PAINT PEELING, OVERSPRAY, FADING, OR DISCOLORING, ARE LIKELY THE RESULT OF MODIFICATION. MODIFIED VEHICLES MAY BE IDENTIFIED BY AFTERMARKET BADGING, LABELS NEAR THE SAFETY DECAL IN THE DOOR JAMB, AND/OR NAMES IN THE SHIP TO FIELD ON THE WINDOW STICKER. OTHER INDICATORS OF MODIFICATION MAY INCLUDE CUSTOM OR TWO TONE EXTERIOR PAINT, SMOOTH AND/OR BODY COLORED EXTERIOR TRIM SUCH AS MIRRORS, BUMPERS OR BODY SIDE MOLDINGS, CUSTOM WHEELS, UNIQUE SEAT COVER STITCHING, OR CUSTOM TRIM/MOLDINGS. MODIFIERS TYPICALLY PROVIDE PRODUCT CARE AND WARRANTY LITERATURE WITH THE COMPLETED VEHICLE OR ON THEIR WEBSITE.
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS.
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RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
SOME 2015-2017 TRANSIT HIGH ROOF WAGON VEHICLES BUILT ON OR AFTER 2-JUN-2015 MAY HAVE BEEN SHIPPED WITH A HEADLINER...
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PANEL THAT WAS NOT PROPERLY SEATED, CAUSING A GAP AT THE C AND/OR C 1/2 PILLAR(S). IN MOST CASES THE CONDITION CAN BE RESOLVED BY REMOVING THE ASSOCIATED PILLAR TRIM PANEL, CAREFULLY SEATING THE HEADLINER PILLAR TAB TO THE PILLAR BLOCK, AND WHILE HOLDING THE HEADLINER IN PLACE, REINSTALLING THE PILLAR TRIM PANEL. HEADLINER PILLAR TAB DAMAGE SHOULD BE REPAIRED WITH SERVICE KIT EK4Z-6151916-A. VISUAL INSPECTION IS ADEQUATE FOR THIS CONDITION, WHILE PHYSICAL TUGGING OR PRYING MAY DAMAGE AN OTHERWISE ACCEPTABLE CONNECTION. HEADLINER RETENTION IN THESE AREAS IS INTENTIONALLY DELICATE TO ALLOW FOR PROPER AIR CURTAIN DEPLOYMENT. DO NOT FABRICATE ALTERNATIVE HEADLINER ATTACHMENT METHODS.
SOME 2015-2016 TRANSIT VEHICLES BUILT ON 8/1/2015 AND THROUGH 2/1/2016 MAY EXHIBIT A FRONT DOOR THAT DOES NOT OPEN WHEN...
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USING THE OUTSIDE HANDLE AND REQUIRES A SECOND ATTEMPT.
SOME 2015-2016 TRANSIT VEHICLES BUILT ON OR BEFORE 2/15/2016 MAY EXHIBIT CONTACT BETWEEN THE FRONT DOOR AND FENDER.
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THIS MAY BE DUE TO THE FRONT DOOR CHECK ARM ALLOWING THE DOOR TO OPEN FAR ENOUGH TO BEN THE DOOR HINGES AFTER REPEATED FULL DOOR OPENINGS.
BROKEN INTERIOR SLIDING DOOR HANDLE - BUILT ON OR BEFORE 1/4/2016 ISSUE Some 2015-2016 Transit vehicles built on or...
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before 1/4/2016 may experience a broken interior sliding door handle due to the sliding door lower roller assembly. SERVICE PROCEDURE 1. Does the vehicle have a broken interior sliding door handle? a. Yes - proceed to Step 2. b. No - this article does not apply. 2. Replace the interior sliding door handle. Refer to Workshop Manual (WSM), Section 501-14. 3. Replace the sliding door lower roller assembly. Refer to WSM, Section 501-03. BROKEN INTERIOR SLIDING DOOR HANDLE - BUILT ON OR BEFORE 1/4/2016 TSB 16-0051 a. To help maintain original door adjustment, do not remove the angle bracket from the sliding door. (Figures 1 and 2) b. Tighten the sliding door lower roller assembly to angle bracket nuts to 30 Nm (24 lb-ft). 4. With the sliding door latched in the fully open position, check the latch in the lower roller for binding on the striker; the latch should have some free play. Adjust the striker as required.
FORD: 2015 TRANSIT BUS/WAGON WITH A HIGH ROOF, WILL EXPERIENCE A GAP OR LOOSE HEADLINER BETWEEN 3-5 MM BETWEEN SIDE TRIM...
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PANEL AT C AND/OR C 1/2 PILLARS AND HEADLINER *CN
FORD 2015 TRANSIT HIGH ROOF BUS/WAGON : SERVICE INFORMATION REGARDING VEHICLES HEADLINER THEAT DOES NOT STAY SEATED AT THE C AND HALF PILLAR TRIM.
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*LJ
FORD 2015 POLICE INTERCEPTOR SEDAN VEHICLES: CUSTOMER SATISFACTION PROGRAM REGARDING ENABLE POLICE MODE TRUNK RELEASE.
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THE PROGRAM WILL BE IN EFFECT THROUGH MAY 31, 2016. *LJ
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION.
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PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
Air Bags & Safety
12 bulletinsSome 2015-2023 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
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Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Some 2015-2022 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
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Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code...
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(DTC) B141B and/or B141C
Some 2015-2021 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
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Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Some 2015-2019 Transit High Roof Bus/Passenger Wagon vehicles may have a headliner that does not stay seated at the C...
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and/or C and half pillar hard trim. A permanent repair solution for the existing headliners has been developed and is expected to be available via TSB by late 2nd quarter 2019. Continue to monitor OASIS for updates. In preparation for the TSB repair, encourage your parts department to locally source 3M 04747 Super Repair Adhesive and mixing nozzles 3M 38191 (12 pack) or 38193 (50 pack) if you anticipate performing the upcoming repair. Do not fabricate alternative headliner attachment methods as an interim repair. Headliner retention in these areas is intentionally delicate to allow for proper side curtain airbag deployment.
Some 2015-2019 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
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Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
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Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
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Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Some 2015-2017 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise.
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Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or...
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exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
FORD: ACTIVATION OF THE BACK LOCKING EFFECT MAY BE CAUSING FRONT SEAT BELT TO BE BLOCKED *CN
FORD: SOME VEHICLES FRONT SEAT BELTS ARE MAKING NOISE AND FAILS TO RETRACT OR EXTEND PROPERLY DUE TO A POSSIBLE...
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MODIFICATION OF VEHICLE AND BULKHEAD PARTITION. MODEL 2015 TRANSIT. *PE
Fuel System
11 bulletinsSome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011,...
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P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Certain 2015-2019 Ford Transit 3.2L Diesel Replace Diesel Particulate Filter (DPF)
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011,...
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P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011,...
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P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011,...
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P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance.
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If the cause of this is found to be a refrigerant leak from the evaporator, this may be due to build up of contaminates inside the evaporator housing. To correct this concern, replace only the evaporator housing and install a cabin air filter as opposed to replacing the entire climate control housing assembly.
Some 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance.
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If the cause of this is found to be a refrigerant leak from the evaporator, it is recommended to replace only the evaporator case as opposed to the entire climate control housing assembly. Follow the Service Procedure steps to correct the condition.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink.
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As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Diesel customers may inquire about a Distance to Empty (DTE) warning message for the DEF system.
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It may be necessary to add up to 2.5 gallons of DEF for the system to detect a refill event and clear the DTE warning messages, however it is recommended to fill the tank to capacity, which may take up to 5 gallons. Driving conditions that increase fuel consumption will increase DEF consumption and will require additional fills between oil change intervals. If the DTE message is displayed and no Diagnostic Trouble Codes (DTCs) are present, read the Reduct_TNK_LV PID with the Integrated Diagnostic System (IDS). If it reads less than 100%, DEF must be added. If the message doesnt clear after the PID reads 100%, run the IDS SCR System Refill Activation routine.
2015-2017 - F-SUPER DUTY, F-650/750 WITH 6.7L DIESEL AND 2015-2017 TRANSIT - 3.2L DIESEL EQUIPPED VEHICLES USE A...
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SELECTIVE CATALYTIC REDUCTION (SCR) SYSTEM DESIGNED TO REDUCE THE VEHICLES EXHAUST EMISSIONS. THE DIESEL EXHAUST FLUID (DEF) TANK IS FILLED TO SPECIFICATION AT THE ASSEMBLY PLANT. DEALERS ARE NOT INSTRUCTED TO CHECK OR TOP OFF THE DEF FLUID ON THE PRE-DELIVERY INSPECTION (PDI) SERVICE RECORD (CHECK SHEET) AND ARE THEREFORE NOT AUTHORIZED TO TOP-OFF THE TANKS DURING PDI. THE VEHICLE INSTRUMENT CLUSTER MESSAGE CENTER IS DESIGNED TO INDICATE WHEN THE DEF IS LOW (EXHAUST FLUID LOW OR EXHAUST FLUID EMPTY). THE SCR SYSTEM SHOULD BE INVESTIGATED FOR REPAIR AT PDI ONLY IF THE INSTRUMENT CLUSTER MESSAGE CENTER INDICATES THAT THERE IS DEF SYSTEM FAULT OR LOW FLUID LEVEL.
2015-2016 TRANSIT 3.2L DIESEL - FUEL FILTER SERVICE TIP
Lighting
9 bulletins2015-2024 Transit and 2023-2024 Transit Trail vehicles equipped with DRW have a high mount rear marker lamp that does...
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not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
2015-2023 Transit vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps.
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This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
2015-2022 Transit vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps.
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This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
2015-2021 Transit vehicles equipped with dual rear wheels (DRW) have a high mount rear marker lamp that does not illuminate with the stop lamps.
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This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description found under OASIS additional information is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
2015-2019 Transit vehicles equipped with dual rear wheels (DRWs) have a high mount rear marker lamp that does not illuminate with the stop lamps.
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This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description found under OASIS additional information is common between Single Rear Wheel and DRW vehicles, and incorrectly reflects STOP functionality when applied to DRW units.
2015-2019 Transit vehicles equipped with dual rear wheels (DRWs) have a high mount rear marker lamp that does not illuminate with the stop lamps.
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This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01.
2015-2018 Transit vehicles equipped with dual rear wheels (DRWs) have a high mount rear marker lamp that does not illuminate with the stop lamps.
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This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01.
2015-2017 TRANSIT VEHICLES EQUIPPED WITH DUAL REAR WHEELS (DRWS) HAVE A HIGH MOUNT REAR MARKER LAMP THAT DOES NOT ILLUMINATE WITH THE STOP LAMPS.
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THIS LAMP ASSEMBLY MAY APPEAR TO BE A STOP LAMP BUT IS INTENDED TO ILLUMINATE WITH THE PARKING LAMPS ONLY. THIS INFORMATION IS AVAILABLE IN WORKSHOP MANUAL SECTION 417-01.
FORD: WHEN THEY SHOULD BE OFF, SOME VEHICLES, WITH HIGH LED INTERIOR INTENSITY, ARE EXPERIENCING LED CARGO LAMPS, WITH...
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A LOW GLOW AND NEED NOT BE REPLACED. MODEL 2015 TRANSIT. *PE
Other
7 bulletins49 CFR Part 579.5 Monthly Communications - January 2016
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
FORD: SOME VEHICLES MUST BE EQUIPPED WITH PASSIVE ANTI-THEFT SYSTEM (PATS) BEFORE KEYS CAN BE PROGRAMMED OR ADDED.
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MODEL 2015 TRANSIT. *PE
FORD 2015 TRANSIT VEHICLES: BULLETIN INFORMATION INVOLVING DRIVEABILITY CONCERNS SUCH AS CRANK NO START, HARD START OR RUNS ROUGH.
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*LJ
2015 FORD TRANSIT: BULLETIN INFORMATION INVOLVING TRANSIT VEHICLES EXPERIENCING A REAR CLUNK, SQUEAK, RATTLE NOISE, WHILE TURNING OVER BUMPS.
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*LJ
Infotainment
5 bulletinsTouchscreen navigation system - arabic language - blank screen
Online automotive service information system for April 2016-AM/FM/CD or sync with a 4.2 inch screen may exhibit a blank...
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screen and no a;udio after a crank event.
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying...
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original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING...
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ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
2016 TRANSIT: DISABLED NAVIGATION REPEATER INFORMATION FEATURE NOT DISPLAYED IN INSTRUMENT CLUSTER MESSAGE CENTER ...
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*CN
HVAC & Climate
4 bulletinsThis program extends the warranty coverage of the reductant heater and sender assembly to 11 years of service or...
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120,000 miles from the warranty start date of the vehicle, whichever occurs first. This program DOES NOT apply to vehicles that qualify for repairs under the New Vehicle Limited Warranty. Repairs for vehicles covered by New Vehicle Limited Warranty should be claimed using applicable Labor Operation Codes for the Workshop Manual procedure. Additionally, this program may be used multiple times as long as the vehicle is within time and mileage limits of the program. Once the program has expired, SPW and ESP may be eligible. If a vehicle has already exceeded either the time or mileage limits, this extended warranty coverage will last through October 31, 2020. Coverage is automatically transferred to subsequent owners.
Some 2015-2018 Transit vehicles equipped with the Auxiliary Heater / A/C Prep Package 62C are built specifically for A/C system modification.
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This can be identified on the Professional Technician Society (PTS) website by using vehicle identification number (VIN) > OASIS tab > Vehicle Information > Additional information will be shown as: GZBAC - heater/A/C prep pack. The upfitter who adds their rear A/C components is responsible for filling their system and specifying the new refrigerant charge level. Do not submit warranty claims for insufficient refrigerant charge unless a defective Ford part or component is identified as the causal part. Consult the upfitter who performed the modification if refrigerant charge level is in question or a defect is present within the add-on system.
Some 2015-2018 Transits may exhibit a lack of airflow from the front climate control system cabin vents in fresh air mode.
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This concern can be due to improper installation of the hood vent air duct plug. The correct location for the plug is on the left side hood opening per the Workshop Manual (WSM), Section 501-02.
AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645
Steering
2 bulletinsSome 2015-2019 Transit vehicles may exhibit uneven steering effort.
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This may be due to the steering column slider length. To correct the condition, follow the Service Procedure to adjust the steering column slider length.
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES.
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THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
Tires & Wheels
1 bulletinTechnical Service Bulletin informing customers of XL Hybrid 130" wheel base Ford Transit vehicles that the front drive...
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shaft of vehicles should be lubricated immediately with grease and then every 6,000 miles subsequently.