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2022 Ford Mustang TSBs

116 Technical Service Bulletins across 13 categories

Engine

45 bulletins
11037559

This bulletin supersedes 26-2309.

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Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

11034224

This bulletin supersedes 26-2241.

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Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

11032750

This bulletin supersedes 25-2587.

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Reason For Update: update the Parts list to add the F-clutch friction plates HL3Z-7B164-D and the F-clutch steel plates PR3Z-7B164-A for the proper vehicle lines, replace the transfer case mounting bolt part number from W714288-S438 to W714288-S437, update the part number W720688-S439 quantity from 2 to 1, update the part number ML3Z-7869-C claim quantity from 2 to 1 (only if necessary), update the description of CXT-10-LV6 and XT-10-QLVC by adding "transfer case fluid, 4WD only", move HL3Z-7A191-B and L1MZ-7F396-A fluid pan gaskets to the parts to inspect and replace list, and remove TL1Z-6775-A self adhesive heat shield from the F-150/Expedition/Navigator parts list as it is not a discard item. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

11032697

This bulletin supersedes 26-2046.

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Reason For Update: update the parts list to change the claim quantity of the C clutch friction plates (HL3Z-7B164-A), C clutch steel plates (HL3Z-7B442-F), D clutch steel plates (HL3Z-7B442-D), add the rear driveshaft flange CV joint-to-pinion flange cup bolts and retaining straps (LK4Z-4B496-B) for Transit, and update the parts description for the transfer case fluids applicable for each vehicle line. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit

11030177

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh...

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3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

11028832

This bulletin supersedes TSB 25-2611.

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Reason For Update: Change the part number for the transmission fluid heat exchanger bolt (Expedition/Navigator) as well as change the claim/package quantities for HL3Z-7B442-F and HL3Z-7B164-C. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks.

11027124

This bulletin supersedes TSB 25-2474 for 3 Part List corrections.

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Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional repairs

11024872

This bulletin supersedes TSB 25-2429 for a labor operation correction.

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Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional rep

11023198

This bulletin supersedes TSB 25-2300 to update the production fix date.

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Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional re

11021971

This bulletin supersedes TSB 25-2131 to add reprogram for later level software, new Steps 1-4 in Service Procedure.

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Updated Part List with 3 superseded part numbers. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect, replace other transmission components and flush transmission fluid cooler only as necessary

11017121

This bulletin supersedes TSB 24-2436.

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Reason for update: update the Part List and Service Procedure Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional

11013132

Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine...

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noise at idle and/or while driving.

11006772

Some 2020-2022 Explorer, 2020-2023 Transit, 2021-2022 F-150, 2021-2022 Mustang and 2022 Expedition/Navigator vehicles...

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equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. To correct the condition, follow the Service Procedure to verify hydraulic circuit leakage and replace the CDF clutch cylinder (7H351) if necessary.

11001364

Some 2018-2023 Mustang vehicles equipped with a 5.0L engine and a 10R80 transmission may exhibit a buck/jerk sensation...

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that may be perceived as an engine misfire during throttle tip-in between 35-45 mph (56-72 km/h) and with the transmission in 8th, 9th, or 10th gear. This buck/jerk sensation is a characteristic of the vehicle and can be compared to a like vehicle that is equipped with a similar powertrain (engine, transmission, and rear end gear ratio) driven in the same manner. A diagnostic trouble code (DTC) will not set because of this condition. If no DTC is set, inform the customer that the vehicle is operating as designed. If a misfire DTC is present, the DTC should be diagnosed first following the correct diagnostic procedure outlined in the Workshop Manual, Section 303-07B.

11001180

This article supersedes TSBs 24-2100 and 24-2070 to add 2023 F-150 vehicles, update the TSB Issue statement and the TSB Service Procedure.

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Some 2021-2023 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

11000294

Some 2020-2022 Mustang GT500 vehicles may exhibit a lack of power and/or an illuminated malfunction indicator lamp (MIL)...

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with diagnostic trouble code (DTC) P1228. This may be due to the one-way clutch on the supercharger drive assembly. With the supercharger belt removed, a failed one-way clutch within the pulley rotates freely in both directions. The supercharger drive assembly KR3Z-6J022-B is now available as a lower level service part, separate from the supercharger assembly. Refer to the parts catalog and Workshop Manual (WSM), Section 303-12 for installation.

11000181

Some 2020-2022 Mustang GT500 vehicles may exhibit a lack of power and/or an illuminated malfunction indicator lamp (MIL)...

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with diagnostic trouble code (DTC) P1228. This may be due to the one-way clutch on the supercharger drive assembly. With the supercharger belt removed, a failed one-way clutch within the pulley rotates freely in both directions. The supercharger drive assembly KR3Z-6J022-B is now available as a lower level service part, separate from the supercharger assembly. Refer to the parts catalog and Workshop Manual (WSM), Section 303-12D for installation.

10253559

Some 2020-2023 Mustang vehicles may exhibit a configuration failure when trying to program a BCM for field service action (FSA) 23C35.

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This may be due to the Integrated Diagnostic System (IDS) software level. To correct this condition, make sure the IDS software is at R130.04 or newer when configuring the BCM. If the state of charge (SOC) is less than 50%, charge the battery by attaching the battery charger's negative clamp to the engine or chassis ground and not the negative battery terminal. Refer to Workshop Manual (WSM), Section 414-01.

10252673

This article supersedes TSB 24-2059 to update the Service Procedure LTIS statement.

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Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

10252662

This article supersedes TSB 23-2351 to remove 2023 F-150 10R80 and 10R80 MHT vehicle applications.

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The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

10251952

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak,...

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refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

10251951

Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking...

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noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System  General Information > Diagnosis and Testing > Engine > PPT F > Step F2.

10251934

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving...

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proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

10246123

Some 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator...

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vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes. stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

10244823

Some 2022-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that...

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stops 1 to 4 inches (2.5-10 cm) from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q1 2024. Submit a Report a Vehicle Concern form located at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation. Continue to monitor OASIS for updates.

10243648

Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine...

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noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.

10241447

This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure.

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Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

10239628

Some 2022 Mustang GT500 and 2023 F-150 Raptor R vehicles built on or before 14-May-2023 may exhibit an oil leak from the...

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spark plug tube seal(s) and/or the Variable Cam Timing (VCT) solenoid seal(s). If this condition is present on an applicable vehicle, replace both of the valve cover assemblies. Refer to Workshop Manual (WSM), Section 303-00. Do not replace the individual seals exhibiting a leak as this may not provide a robust repair. For claiming, use causal part 6582 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.

10237967

Some 2022-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that...

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stops 1 to 4 inches from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q3 2023. Submit a Report a Vehicle Concern form located at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation. Continue to monitor OASIS for updates.

10237786

TSB 22-2428 is missing some labor operations.

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For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.

10236680

Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and...

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2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

10234125

Some 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023...

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F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

10233924

Some 2022-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that...

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stops 1 to 4 inches from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q2 2023. Submit a Report a Vehicle Concern form located at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation. Continue to monitor OASIS for updates.

10233710

Some 2022 Mustang Shelby GT500 and 2023 F-150 Raptor R vehicles built on 1-Aug-2022 and through 20-Feb-2023 may exhibit...

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an engine oil leak from the front of the engine. This may be due to a crankshaft front oil seal that is out of position and leaking. To correct the condition, replace the crankshaft front oil seal. Workshop Manual (WSM) procedures for crankshaft front oil seal replacement have been updated. Refer to WSM, Section 303-01F. For claiming, use causal part 6019 and M-time.

10233695

Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine...

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noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.

10232413

Some 2022-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that...

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stops 1 to 4 inches from the windshield header and require extra effort to latch. Component replacement is not expected to resolve this condition. Engineering is investigating a service fix expected to be released in Q2 2023. Monitor OASIS for updates.

10230933

During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles,...

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removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysis of failed steering gears, include these parts in the same package when returning warranty replacement steering gears. Make sure to avoid damage to the bellows boots or inner tie rods during removal. The steering gear should also be packaged in the original box with all protective insulators in place to properly protect it during shipping.

10230771

Some 2022 Mustang Shelby GT500 vehicles built on or after 22-Jul-2022 may experience a rough idle with no associated diagnostic trouble code (DTC).

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This may be due to an incorrect generator current sensor. To correct the condition, follow the Service Procedure to inspect and replace the generator current sensor.

10230769

Some 2021-2022 Mustang vehicles equipped with a 5.0L engine may exhibit an illuminated MIL with diagnostic trouble codes...

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(DTCs) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, and/or P0308 stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.

10228853

Some 2018-2022 Mustang vehicles equipped with a 5.0L engine and a 10R80 transmission may exhibit a buck/jerk sensation...

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that may be perceived as an engine misfire during throttle tip-in between 35-45 mph (56-72 km/h) and with the transmission in 8th, 9th, or 10th gear. This buck/jerk sensation is a characteristic of the vehicle and can be compared to a like vehicle that is equipped with a similar powertrain (engine, transmission, and rear end gear ratio) driven in the same manner. A diagnostic trouble code (DTC) will not set because of this condition and no repair attempts should be made. If a misfire DTC is present, the DTC should be diagnosed first following the correct diagnostic procedure outlined in the Workshop Manual, Section 303-07B.

10228848

Some 2018-2022 Mustang vehicles equipped with a 5.0L engine and a 10R80 transmission may exhibit a buck/jerk sensation...

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that may be perceived as an engine misfire during throttle tip-in between 35-45 MPH (56-72 KPH) and with the transmission in 8th, 9th, or 10th gear. This buck/jerk sensation can be compared to a like vehicle that is equipped with a similar powertrain (engine, transmission, and rear end gear ratio) and driven in the same manner. A diagnostic trouble code (DTC) will not set because of this condition. If a misfire DTC is present, the DTC should be diagnosed first following the correct diagnostic procedure outlined in the Workshop Manual, Section 303-07B.

10222197

Some 2020-2022 Mustang Shelby GT500 vehicles may exhibit an intermittent parking brake fault message in the instrument...

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panel cluster (IPC) with diagnostic trouble codes (DTCs) C1034, C2005, C2006, C2007 and/or C2008 stored in the anti-lock brake system (ABS) module and/or a parking brake that sticks after being applied. This may be due to internal binding of the piston within the parking brake caliper. To correct the condition, follow the Service Procedure to replace the parking brake caliper(s).

10211909

Some 2021-2022 Mustang vehicles built on or before 21-Apr-2022 and equipped with a 2.3L EcoBoost engine may exhibit an...

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illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTC) P0300 and/or P0316 in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.

10210471

Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80...

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automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.

10208146

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022...

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Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.

Electrical

33 bulletins
11035465

NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger,...

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Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update

11031263

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an...

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inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

11029595

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford...

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App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.

11024526

Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an...

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inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

11021803

Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center...

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display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.

11013891

This program provides a no-cost, one-time replacement (if needed) of the Body Control Module (BCM) for 10 years of...

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service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first.

11007073

Certain 2021-2022 Model Year Mustang Mach E and 2022 Model Year E-Transit High Voltage Battery Module (HVBM) Replacement...

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In all of the affected vehicles, a High Voltage Battery Module (HVBM) was previously replaced using an incorrect Thermal Interface Material (TIM) template. A HVBM that has been serviced using the incorrect TIM template may cause the cells to operate at a temperature higher than design intent, resulting in reduced cell performance and, over time, a progressive reduction in vehicle range that may become noticeable to the driver. This may also result in a malfunction indicator light, DTC code and battery power limiting.

11006862

Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location...

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toggle button in the Connectivity setting menu grayed out with an inability to switch it off.

11006036

Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in...

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the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.

11005746

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity...

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concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software

11005710

Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM...

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using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.

11003146

Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM...

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using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level

11001646

This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected.

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Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.

10251472

Software Update FPU 23-PU1113-UNX-DC for 2021-2023 MY Mach E vehicles is now available.

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Quality Improvements include- The customer is instructed to exit the vehicle when a battery hazard is detected

10250852

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the...

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FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

10244707

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021...

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EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.

10243422

Certain 2022-2023 Model Year Stealth Mustang Vehicles - Reconfigure the Body Control Module-B (BCMB) Door Sill Plate...

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Illumination

10241627

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable.

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Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

10241543

This article supersedes TSB 23-2168 to update the vehicle line affected.

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Some 2021-2022 Mustang Mach-E (non-GT) vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady at speeds between 30-40 mph (48-64 km/h) without diagnostic trouble codes (DTCs) present. This may be due to software parameters. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM).

10240266

SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and...

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"track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.

10238278

Some 2020-2023 Mustang (non-GT500/GT350) vehicles equipped with vehicle dynamic suspension may exhibit a Dynamic...

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Suspension Fault message displayed in the IPC with diagnostic trouble code (DTC) B14C1:64 with no vehicle symptoms. This may be due to software within the vehicle dynamics module (VDM). To correct the condition, reprogram the VDM using the latest software level of the appropriate Ford diagnostic scan tool.

10237977

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the...

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FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

10237335

Some 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022...

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and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.

10235153

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended.

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It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

10233738

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the...

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FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

10230776

Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-2022 may exhibit an illuminated malfunction indicator...

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lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, P0AA2, P0D10, P0D0F, and/or P0C78 stored in battery energy control module (BECM). It may also have a low/discharged 12V battery and/or display a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the high voltage battery junction box (HVBJB). To correct the condition, follow the Service Procedure to replace the HVBJB and reprogram the BECM.

10228846

Some 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote...

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features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

10226954

Certain 2021-2022 Model Year Mustang Mach-E Vehicles Reprogram HVAC Control Module A software update has been released...

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to ensure that customers are getting the best heating performance on their vehicles while driving at highway speeds. These updates will improve the heating capability and the defrost and defog performance when exterior temperatures are at or below -15C/5F

10224334

Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote...

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features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

10217028

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode.

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This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

10214832

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control,...

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battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.

10212957

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt...

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battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

10210941

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable.

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Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option

Transmission

11 bulletins
11031262

For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been...

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introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification

11030791

For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been...

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introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.

11026928

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control...

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Assembly Reimbursement

11020044

Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviato...

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r/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

11012856

"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh...

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engagement Delayed engagement Harsh shift Delayed shift"

11009440

Some 2020-2022 Mustang Shelby GT500 vehicles may exhibit a transmission fluid leak at the mating surface between the...

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rear transmission fluid cooler tubes and transmission case.

11008391

Various Vehicles Equipped With A 10R80 Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift -...

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Built On Or Before 15-Aug-2022

11000297

Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits...

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(7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.

10253687

Some 2018-2024 Mustang vehicles built on and after 04-Dec-2017 may exhibit a ting, pop, clunk, or click noise from the...

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rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side(s).

10253683

Some 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click...

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noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side.

10236574

Some 2022 Aviator/Bronco/Expedition/Explorer/F-150/Mustang/Navigator/Ranger/Transit vehicles built on or before...

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31-Jul-2022 equipped with a 10R60/10R80/10R80 MHT automatic transmission may exhibit a fluid leak from the selector shaft seal. This may be caused by a crack in the manual shaft. To correct this condition, follow the Service Procedure to replace the manual shaft, the manual shaft-to-sensor roll pin and the selector shaft seal.

Brakes

6 bulletins
11029052

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad...

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systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

10254138

All accessory stick-on keyless entry keypads come with a wallet card containing the master code.

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If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

10251493

Software Update 24-PU0102-CHG-SUFX for 2021-2023 MY Mach E vehicles is now available.

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Quality Improvements include: - Improved robustness in alignment of turtle light display to reduced power event. - Improved AC Charge process reporting accuracy - Improves HV Battery Charging experience. - Robustness actions for DC Fast Charge: charging and diagnostics. - Improvements to On Demand Preconditioning. - The customer is instructed to exit the vehicle when a battery hazard is detected. - Adds torque to front drive unit to help whine at 30- 70 mph coast condition - Corrects software issue relating to charging which may occur after the BCCM receives an Over The Air (OTA) update. - Corrects ABS cal files

10230777

Some 2021-2022 Mustang Mach-E vehicles equipped with the rear view camera system only may exhibit the Reverse Brake...

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Assistance Not Available message and diagnostic trouble code (DTC) B1578:78 stored in the image processing module A (IPMA) that cannot be cleared. This may be due to the IPMA software. To correct this condition, follow the Service Procedure to reprogram the IPMA to the latest level.

10228876

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied.

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When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

10222788

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied.

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When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Other

4 bulletins
11030282

Advance Notice Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera...

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Replacement If Required After Dealer Evaluation

11020957

For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower...

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level part is available (DS7Z-9904132-A). It is not necessary to replace the sun visor assembly if only the clip is damaged.

10253891

Some 2022-2023 Mustang convertible vehicles may exhibit a convertible top that requires extra effort to latch.

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This may be due to the convertible top assembly that is out of specification.

10240305

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

Infotainment

4 bulletins
11019259

CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES UPDATE SYNC SOFTWARE

11012217

Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software

11000184

Some 2022 Mustang GT500/Mach 1 vehicles may exhibit a condition where the axle oil temperature display does not display on the IPC.

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This may be due to the IPC configuration. To correct this concern, run the IPC configuration application using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

10253552

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for...

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diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

Fuel System

4 bulletins
11017057

This article supersedes 23-2132 to update the labor times from M-time to M-Time with a limit.

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Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * "Exhaust Mode Selection Not Available" messages * Illuminated malfunction indicator lamp (MIL) with diagnostics trouble codes (DTCs) P26C5, P26C6, P26FE, P2BF9, P2BFB, P26C7, P2BF5, P2BF8, P2BFD and/or P2BFA. This may be due to an improperly seated exhaust system.

10236033

Some 2018-2023 Mustang vehicles (non-Shelby GT-350) may exhibit various concerns with the active exhaust system.

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These may include Exhaust Mode Selection Not Available messages, and/or illuminated malfunction indicator lamp (MIL) with diagnostics trouble codes (DTCs) P26C5, P26C6, P26FE, P2BF9, P2BFB, P26C7, P2BF5, P2BF8, P2BFD and/or P2BFA. This may be due to an improperly seated exhaust system. To correct the condition, follow the Service Procedure to diagnose the tailpipe actuator.

10225443

Some 2018-2022 Mustang vehicles (non-Shelby GT-350) may exhibit various concerns with the active exhaust system.

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These may include Drive Mode Not Available or Exhaust Mode Not Available messages, and/or illuminated malfunction indicator lamp (MIL) with diagnostics trouble codes (DTCs) P26C5, P26C6, P26FE, P2BF9, P2BFB, P26C7, P2BF5, P2BF8, P2BFD and/or P2BFA. This may be due to an improperly seated exhaust system. To correct the condition, follow the Service Procedure to diagnose the tailpipe actuator .

10211711

This article supersedes TSB 21-2011 to update the vehicle model years affected and Service Procedure.

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Some 2018-2022 Mustang vehicles may exhibit various concerns with the active exhaust system. These may include Drive Mode Not Available or Exhaust Mode Not Available messages, and/or illuminated malfunction indicator lamp (MIL) with diagnostics trouble codes (DTCs) P26C5, P26C6, P26FE, P2BF9, P2BFB, P26C7, P2BF5, P2BF8, P2BFD and/or P2BFA. This may be due to an improperly seated exhaust system. To correct the condition, follow the Service Procedure to diagnose the tailpipe actuator .

Body & Paint

3 bulletins
11024519

This article supersedes TSB 23-2334 to update the model years affected and part list.

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Some of the vehicles listed in the Model statement above may exhibit a sagging headliner or a gap where the headliner meets the upper door weatherstrip.

10244797

This article supersedes TSB 21-2220 to update the model years affected and part list.

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Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an outward bent door frame moulding not allowing the weatherstrip to overlap the headliner properly. To correct this condition, follow the Service Procedure to replace the door frame moulding.

10214761

Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar.

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This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.

Tires & Wheels

2 bulletins
11017061

Some 2022-2025 Ford or Lincoln vehicles may exhibit DTCs B142E:78, B1432:78, and/or B1433:54 diagnostic trouble codes (DTCs) in the CCM.

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This may be due to non-factory sized tires that may cause inaccurate speedometer readings that can impact the functionality of the CCM. When a vehicle is modified in this manner, replacement or realignment of the CCM may impact the normal operation of the system and/or performance of radar and camera-based features. Repair or replacement of the CCM when a vehicle is equipped with non-factory size tires may not be warrantable and subject to chargeback.

10210850

Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial...

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direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.

Pre-Delivery & Maintenance

1 bulletin
10240743

The Service Awareness Newsletter is an informal communication that contains information that may not be presently...

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available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

Steering

1 bulletin
10210245

Some 2018-2022 Mustang vehicles (Non-Shelby) and built at Flat Rock Assembly may experience a clunk/pop type noise when turning the steering wheel.

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This may be due to an incorrectly installed upper spring seat which is part of the front strut assembly. To correct this condition, remove the suspect strut(s) from the vehicle and inspect the upper spring seat for damage and/or incorrect installation and repair as necessary. Refer to Workshop Manual, Section 204-01. For claiming, use casual part 18124 and the applicable labor operations of Section 03 of the Service Labor Time Standards (SLTS) Manual.

Software & Calibration

1 bulletin
10209209

This article supersedes TSB 21-2236 to update the models and year affected.

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Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

HVAC & Climate

1 bulletin
10209030

Some 2022 Ford and Lincoln vehicles may need to perform A/C leak detection diagnostics.

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The 2022 Workshop Manual (WSM), Section 412-00 for A/C leak detection diagnosis is incomplete and is in the process of being updated. At this time, Pinpoint Test AN of Section 412-00 in the 2022 F-150 WSM can be used temporarily for the service procedure and specifications. Use the correct vehicle specific removal and replacement sections as needed. A new labor operation 19700A45 has also been released to align with the new procedure.