2015 Ford F-350 TSBs

3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute age requirement. There is an all-new "PCM  Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System (FDRS). Use this new FDRS application to determine the age (in minutes) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center (TAC). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i

3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the Exhaust Gas Sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute requirement. Engineering is investigating this issue and working on a solution.

for Qualified Vehicles

for Qualified Vehicles

Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.

(DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

(DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.

It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 F (65 C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.

During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.

- Reductant Heater and Sender Assembly Repair

codes (DTCS)

codes (DTCSF)

Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 REASON FOR THIS SUPPLEMENT Claim Preparation and Submission: Updated Customer Concern Code. Owner Notification Mailing Schedule: Owner Mailing date revised.

Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002

forced idle mode with various diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). A video explaining how to remove the vehicle from forced idle mode has been added to the Technical Support Videos under the Technical Assistance tab on PTS. The video can be accessed using the following web link, http://site-307934.bcvp0rtal.com/detail/videos/303---engine/video/6258842975001/2013-2016-f-super-duty-exhaust-fluid-fault-procedure.

the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.

To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.

During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.

illuminated malfunction indicator lamp (MIL) with DTCs P0627, P025A, P025B and/or U0109 stored in powertrain control module (PCM) memory.

indicator lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the service procedure to reprogram the PCM.

3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.

lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the powertrain control module (PCM). This condition does not create drivability concerns and has no effect on vehicle operation or long-term durability. If the pinpoint test RC leads to an inconclusive direction, clear the DTCs with the appropriate Ford diagnostic scan tool and schedule a follow-up appointment for service in early November. Inform the customer that engineering is working to implement a solution for this condition and advise the customer that they can continue to drive the vehicle. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.

When reconnecting a fuel line quick connect fitting back onto the engine mounted fuel filter housing, push the connector all the way onto the fuel filter connection port. For some vehicles, you may need to depress a retainer clip to lock the quick connect port into place. Once the fitting is latched fully onto the connection port, pull straight backward on the fuel line to verify it is fully latched onto the connection port. Do not bend the fuel line connection when pulling to verify it is connected. Refer to Workshop Manual sections 310-00 for details on quick connect fittings.

Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0299 in the powertrain control module (PCM). This may be due to the charge air cooler (CAC) outlet tube assembly becoming disconnected at the throttle body or a separation at the CAC tube crimp clamp. To resolve this concern, follow the Service Procedure steps to replace the CAC outlet tube assembly.Follow the service procedure steps to correct the condition.

Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.

climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.

(DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

(DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

Crankcase Ventilation Oil Separator Assembly. Certain 2018 Model Year F-150 and 2019 Model Year F-250 through F-550 Superduty Vehicles Equipped with a Diesel Engine - Powertrain Control Module Reprogramming

Follow the Service Procedure steps to correct the condition.

Follow the Service Procedure steps to correct the condition.

Ventilation Oil Separator Assembly

It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 ?F (65 ?C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.

It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 ?F (65 ?C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.

P2002, and/or P20EE setting in the powertrain control module (PCM). Reprogram the PCM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 109.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.

Camshaft Roller Follower Replacement

lamp (MIL) with DTCs P2201, P2459, P2463 and/or P246C. Reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 106.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.

REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES. NOT ALL VALVE BODIES REQUIRE REPLACEMENT. INSPECT THE VALVE BODY BORES, SPRINGS AND VALVES AS DIRECTED DURING DIAGNOSIS AND REPAIR. REFER TO GENERAL SERVICE BULLETIN (GSB) G0000093 AUTOMATIC TRANSMISSION MAIN CONTROL INSPECTION FOR A VIDEO CLIP TO AID IN THE DIAGNOSIS OF THESE REPAIRS.

AND/OR P218F STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY DUE TO UREA CRYSTALS FORMING ON THE REDUCTANT INJECTOR NOZZLE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

IT IS OFTEN REFERRED TO AS TYPEWRITER NOISE BECAUSE OF ITS SIMILARITY TO THE SOUND OF A MECHANICAL TYPEWRITER. WHEN ENGINE TEMPERATURES REACH 150 F (65 C) OR HIGHER, (FROM ENGINE IDLE UP TO APPROXIMATELY 1700 RPM'S), THIS NOISE CAN TYPICALLY BE HEARD AT THE FRONT WHEEL WELL AND IS OFTEN ISOLATED TO THE TRANSMISSION BELL HOUSING OR OIL PAN AREA. TYPEWRITER NOISE IS NOT DETRIMENTAL TO ENGINE FUNCTION OR DURABILITY AND HAS NO SHORT OR LONG TERM EFFECTS ON THE ENGINE. DO NOT ATTEMPT REPAIRS TO ELIMINATE THIS NOISE. THIS NOISE IS CHARACTERISTIC OF THE 6.7L DIESEL ENGINE AND WILL TYPICALLY CEASE OR DIMINISH SIGNIFICANTLY WITHIN THE OIL CHANGE MAINTENANCE INTERVAL.

LAMP (MIL) WITH DTCS P2002, P2201, P2459, P2463 AND/OR P246C. REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.

SUCH AS A SNOW PLOW OR WINCH MAY EXHIBIT ERRATIC PANEL ILLUMINATION OF THE RADIO, CLIMATE CONTROL AND INSTRUMENT PANEL CLUSTER (IPC) WHEN THE CUSTOMER OPERATES THE UP-FITTED ACCESSORY. THE BODY CONTROL MODULE (BCM) RESPONSE TO EXCESSIVE VOLTAGE SPIKES MAY BE THE CAUSE. REPROGRAM THE BCM TO THE LATEST CALIBRATION USING IDS RELEASE 103.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

ENGINE AND BUILT ON OR AFTER 2/1/2016, THE TURBOCHARGER DESIGN HAS CHANGED AND THE OIL SUPPLY TUBE IS NO LONGER PRESENT OR REQUIRED. THE REVISED TURBOCHARGER NOW USES AN INTERNAL PASSAGE TO SUPPLY ENGINE OIL TO THE ASSEMBLY. IF REPLACING A TURBOCHARGER CURRENTLY EQUIPPED WITH AN OIL SUPPLY TUBE, THE REPLACEMENT PART MAY BE THE REVISED TURBOCHARGER WITH AN INTERNAL LUBRICATION PASSAGE. IF THE REPLACEMENT TURBOCHARGER IS NOT EQUIPPED WITH AN EXTERNAL OIL SUPPLY TUBE PORT, IT IS NECESSARY TO INSTALL THE REVISED TURBOCHARGER PEDESTAL (HC3Z-6N639-A), TURBOCHARGER FILTER (HC3Z-6C683-A) AND GASKET (HC3Z-6587-A) TO INSURE PROPER OPERATION.

THE POWERTRAIN CONTROL MODULE (PCM). WHEN REPAIRING THIS DTC, REFER TO THE ONLINE VERSION OF THE POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) MANUAL FOR LATEST DIAGNOSTICS. THE PINPOINT TEST AND DIAGNOSTIC TROUBLE CODE CHART HAVE BEEN UPDATED IN SECTION 4 AND 5 FOR DTC P0170.

P123E, P123F, P22A2, P2204, P207F, P204E, P2085, P204F, P202E, P130E, P203E AND P205E WHICH REMAIN PRESENT AFTER REPAIRING/ATTEMPTING TO CLEAR FAULT DTCS,USING A SCAN TOOL. THESE DTCS WILL NOT BE CLEARED WITH A SCAN TOOL. AFTER FIXING THE ROOT CONCERN FOR THE IDENTIFIED DTCS, IF ANY OF THESE DTCS HAVE STATUS FLAGS OF: -08,-18,-48,-58 AND -68. YOU MAY PROCEED TO CLEAR ANY ACCOMPANYING DEF FLUID SYSTEM FAULT MESSAGES IN INSTRUMENT PANEL CLUSTER(IPC). USE SELECTIVE CATALYTIC REDUCTION (SCR) SYSTEM PROCEDURES IN PC/ED MANUAL SECTION 2 FOR CORRECT DRIVE CYCLES TO CLEAR DEF SYSTEM FAULT MESSAGES. IF THE MIL IS NO LONGER ILLUMINATED AND THE DEF FLUID SYSTEM FAULT MESSAGES ARE NO LONGER PRESENT, NO FURTHER REPAIRS ARE NEEDED.

OFF-HIGHWAY LOW SPEED USE MAY EXHIBIT FREQUENT EXHAUST REGENERATION ATTEMPTS, DRIVE TO CLEAN MAINTENANCE MESSAGES, THE WRENCH LIGHT ON AND/OR DIAGNOSTIC TROUBLE CODE (DTC) P2459 FOR FREQUENT REGENERATION. IF REGENERATION ATTEMPTS ARE UNSUCCESSFUL, DTC P2463 MAY SET AS A RESULT OF SOOT ACCUMULATION IN THE DIESEL PARTICULATE FILTER (DPF). VEHICLES OPERATED IN THIS MANNER MAY NOT EASILY ALLOW FOR NORMAL EXHAUST REGENERATION AND MAY BENEFIT FROM OCR CAPABILITY SO THE UNIT CAN PERFORM COMPLETE REGENERATION CYCLES IN A STATIONARY SETTING. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

EXHIBIT A RUNS ROUGH/MISFIRE CONDITION ONLY DURING THE EXHAUST REGENERATION PROCESS. THIS CONDITION TYPICALLY OCCURS ON LIGHT THROTTLE TIP IN BETWEEN 64-113 KM/H (40-70 MPH) AND WILL NOT SET DIAGNOSTIC TROUBLE CODES (DTCS). THE CONCERN MAY BE INTERMITTENT AND A KNOCKING NOISE MAY BE PRESENT DURING THE CONCERN. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

(FUEL TRIM BANK 1) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. REPROGRAM THE PCM TO THE LATEST CALIBRATION USING IDS RELEASE 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

(REDUCTANT NO FLOW DETECTED) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. REPROGRAM THE PCM TO THE LATEST CALIBRATION USING IDS RELEASE 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

CODES (DTCS) ISSUE Some 2011-2016 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a fuel knock type noise at idle, illuminated MIL with one or more of the following DTCs: P0263, P0266, P0269, P0272, P0275, P0278, P0281, P0284, P02DA, P02D0, P02D1, P02D2, P02D3, P02D4, P02D5, P02D6, P02D7, P02D8, P02D9, P02CC, P02CD, P02CE and/or P02CF stored in powertrain control module (PCM) memory.

Some 2015-2016 F-Super Duty 250-450 Pickup vehicles equipped with a 6.7L diesel engine and built on or before 2/23/2016 may exhibit a runs rough/misfire condition only during the exhaust regeneration process. This condition typically occurs on light throttle tip in between 64-113 Km/h (40-70 MPH) and will not set diagnostic trouble codes (DTCs). The concern may be intermittent and a knocking noise may be present during the concern. SERVICE PROCEDURE 1. Reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic System (IDS) release 99.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com 2. Did the customer indicate the message center displayed a Cleaning Exhaust Filter message prior to the concern? a. Yes - proceed to Step 3. b. No - proceed to Step 6. 3. Remove the left cylinder head. Refer to Workshop Manual (WSM), Section 303-01. 4. Replace all eight (8) exhaust valves and valve seals. Refer to WSM, Section 303-01. (Figure 1)

*CN

MODEL 2011-16 F-SUPER DUTY. *PE

WHEN VEHICLE IS IDLED FOR PROLONG PERIODS OF TIME OR DRIVEN SHORT DISTANCES, FREQUENTLY, CONDITION MAY OCCUR *CN

LIGHT MALFUNCTION WITH A NUMBER OF DIAGNOSTIC TROUBLE CODES. 7/15/15 *TA.

FORCED IDLE STRATEGY IN COLD TEMPS BELOW FREEZING. *TA

FUEL CONDITIONING MODULE (DFCM) AND/OR MAY 10/1/1 PRESSURE FUEL LINES W/O DIAGNOSTIC TROUBLE CODE POOSA. *TA

INDICATOR LAMP ILLUMINATION AND VARIOUS DTC WITH CRANK NO START OR ROUGH IDLE CONDITION. MODEL 2011-15 F SUPER DUTY. *PE

MODEL 2011-2015 F-SUPER DUTY. *PE

TROUBLE CODE (DTC), WARNING OF EXHAUST SYSTEM FAULT OR ENGINE IDLE SOON. MODEL 2015 F-SUPER DUTY. *PE

While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.

It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

system for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21E01. This program only applies if an SCR (converter) fault is detected and it is related to a diagnostic trouble code (DTC) P20EE identified after 21E01 has been performed. This is a one-time repair.

the date the powertrain control module (PCM) is reprogrammed under emissions recall 21E01. This program oly applies if a front NOx sensor fault is detected and it is related to a diagnostic trouble code (DTC) P2201 identified after 21 E01 has bee performed.

Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the SCR. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this SCR fault previously masked by the software error and can light the MIL if faults are found to be present

NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front or rear nitrogen oxide (NOx) sensor or in the Selective Catalyst Reduction (SCR) system. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present

Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front NOx sensor. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present

is present in the powertrain control module (PCM). Repairs associated with DTCs other than P2002 and/or DPF plugged due to failure to perform DPF regeneration are not included in this program. - Super Duty's up through 14,000 pounds Gross Vehicle Weight Rating (GVWR): 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. - Super Duty's over 14,000 pounds Gross Vehicle Weight Rating (GVWR): 10 years of service or 110,000 miles from the warranty start date of the vehicle, whichever occurs first. - Medium Duty's: 10 years of service or 185,000 miles from the warranty start date of the vehicle, whichever occurs first.

This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.

programmed for the European market instead of the North American market

Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.

replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.

It is not necessary to replace the complete battery cable harness CC3Z-14300-A for this concern. Positive battery cable clamp BT4Z-14450-AA is available and can be used to replace just the corroded terminal. Do not cut or shorten the battery cable, but instead remove the corroded battery cable clamp and clean the cable end as necessary. Bend the new battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.

When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.

PROPERLY AND PASSES NETWORK TEST BUT FAILS ON DEMAND SELF TEST. MODEL 2011-15 FUSION F-150, EXPLORER, TAURUS, SUPER DUTY, MKZ, MKC, MKS, MKT, MKX. *PE

TRUCKS, WITH A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. MODEL 2015 F-SUPER DUTY. *PE

DTC P24DA, MALFUNCTION INDICATOR LAMP (MIL) ON. MODEL 2015 F-SUPER DUTY. *PE

AND DTCS CAN NOT BE DIAGNOSE UNTIL PCM MEMORY IS CLEARED OF DTCS. MODEL 2011-2015 F SUPER DUTY. *PE

(MIL) IS ON AND NEED TO BE CHECK FOR CLEANLINESS, PROPERLY SECURED, AND PRESENT, AND NOT HAVE BOLT HEAD BROKEN OFF. *PE

Built On Or Before 09/09/2015

Built On Or Before 03/26/2015.

injector.

injector.

particulate filter (DPF) parameter reset using the appropriate scan tool may need to be performed. To perform the manual regeneration, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Manual Regeneration. The scan tool may indicate that a regeneration of the DPF is not recommended at this time, selecting YES on this screen will allow the regeneration process to complete. To perform the DPF parameter reset, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Parameter Reset.

As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.

P2201 ONLY

MISSING GROUND G400 WHICH WAS RELOCATED BY BODY BUILDERS OUTFITTERS ON VEHICLE MODIFICATION. MODEL 2011-16 F SUPER DUTY. *PE

VEHICLES WILL EXPERIENCE A ROUGH RUN CONDITION AND DRIVE CYCLE INSUFFICIENT. MODEL 2011-15 F SUPER DUTY. *PE

ILLUMINATED- DIAGNOSTIC TROUBLE CODE DISPLAYING P2002. *LJ

PRIMARILY IN STATIONARY OR OFF HIGHWAY LOW SPEED USE. MODEL 2011-15 F-SUPER DUTY. *PE

TO DEF TANK AND SHOULD BE FILLED AT OIL CHANGE INTERVAL. MODEL 2011-2015 F-SUPER DUTY. *PE

04/06/2016

MODEL 2014-2015 F-250, 350. *PE

SEATS WHEN MOVING BACKWARDS OR FORWARD. MODEL 2009-2015 F-150, TAURUS, FLEX, MKT, MKS, F-SUPER DUTY, EXPLORER. *PE

This may be due to dirt and debris on the door check arm(s). To correct this condition, follow the Service Procedure to clean and neutralize the affected door check arms.

This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.

MODEL 2011-16 F-SUPER DUTY. *PE

PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA

LIGHT (MIL) ON AND MAY RELOCATE, FROM ORIGINAL LOCATION, BY BODY BUILDERS/UPFITTERS. MODEL 2011-2015 F-SUPER DUTY. *PE

backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (Figures 1-2) or fluid pan (Figures 3-4), the rear driveline imbalance most often is the root cause of this concern. To correct the condition, follow the Service Procedure to replace the rear driveline.

SEAL GROOVES, TRANSMISSION WOULD HAVE 2-3 SHUDDER SHIFT OR FAILS TO HAVE A REVERSE. MODEL 2015 F-SUPER DUTY. *PE

WHINING AND/OR CHIRPING NOISES AT 20 MPH OR BELOW *CN

REPAIR OR SERVICE, AXLE SEAL KIT IS AVAILABLE. MODEL 2011-15 F SUPER DUTY. *PE

MODEL 2011-15 F-250, 350 SUPER DUTY. *PE

ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB  SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB  SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.

AND IS NOT RECOMMENDING ATTEMPTING OR PERFORMING ANY REPAIRS OR REPLACEMENTS. MODEL 2016 F-SUPER DUTY. *PE

4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

4X4 VACUUM HUB SEAL AND OR WHEEL BEARING WEAR AS A RESULT OF HARSH OPERATING CONDITIONS. A KNUCKLE SEAL SHIELD KIT IS NOW AVAILABLE FOR CUSTOMER PURCHASE. THE KIT IS DESIGNED FOR SEVERE DUTY AND IS NON WARRANTABLE. THE KNUCKLE SEAL SHIELD KIT GC3Z-54024A38-A INCLUDES AN INSTRUCTION SHEET.

systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.

moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, the following details have been established to correct or prevent steering wheel oscillation occurrences in lifted 05-16 Ford Super Duty 4wd pickups.

The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.

Inspection For One-Time Replacement

(DTC) B141B and/or B141C