2022 Ford F-150 TSBs

Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Ford Diagnosis and Repair System (FDRS) C clutch data anomaly detection diagnostic test. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission c

Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator

Reason for update: To update the Service Procedure to include diagnostics for the fuel vapor vent valve and the fuel tank isolation valve. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to a concern with the fuel vapor vent valve and/or the fuel tank isolation valve.

the front engine cover removed and reinstalled for various reasons. The Workshop Manual (WSM), Section 303-01 Engine > Removal and Installation > Engine Front Cover service procedure has been updated to include a new essential special service tool (ESST) guide pin alignment tool (303-1790) that is used to align the engine front cover to the engine block, preventing the O-ring seal on the engine oil galley feed tube from getting damaged during installation.

Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B to L1MZ-4A015-B. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:  Harsh engagement  Delayed engagement  Harsh shift  Delayed shift  Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as ne

hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the belt integrated starter generator (BISG). For vehicles with this condition, follow the necessary Pinpoint Test in Workshop Manual (WSM), Section 303-06 for DTC P0A1E and repair the vehicle as directed. Note that previous replacement of the BISG does not negate the need for subsequent BISG replacements if directed to do so by the appropriate Pinpoint Test diagnostics. Engineering is investigating this BISG quality concern. Monitor PTS for updates regarding this investigation.

after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for additional information.

maintain fuel flow to the engine.

Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

Reason for update: update the labor time allowance for F-150 vehicles, update the Parts list to replace the part number W716979-S439 with W721084-S439, and add a note for LV fluids XT-10-QLVC and CXT-10-LV6 "Transfer Case Fluid". Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:  Harsh engagement  Delayed engagement  Harsh shift  Delayed shift  Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other tra

Reason For Update: update the Parts list to add the F-clutch friction plates HL3Z-7B164-D and the F-clutch steel plates PR3Z-7B164-A for the proper vehicle lines, replace the transfer case mounting bolt part number from W714288-S438 to W714288-S437, update the part number W720688-S439 quantity from 2 to 1, update the part number ML3Z-7869-C claim quantity from 2 to 1 (only if necessary), update the description of CXT-10-LV6 and XT-10-QLVC by adding "transfer case fluid, 4WD only", move HL3Z-7A191-B and L1MZ-7F396-A fluid pan gaskets to the parts to inspect and replace list, and remove TL1Z-6775-A self adhesive heat shield from the F-150/Expedition/Navigator parts list as it is not a discard item. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

Some of the vehicles listed in the model statement above may exhibit an oil leak from the oil filter adapter to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.

Reason For Update: update the parts list to change the claim quantity of the C clutch friction plates (HL3Z-7B164-A), C clutch steel plates (HL3Z-7B442-F), D clutch steel plates (HL3Z-7B442-D), add the rear driveshaft flange CV joint-to-pinion flange cup bolts and retaining straps (LK4Z-4B496-B) for Transit, and update the parts description for the transfer case fluids applicable for each vehicle line. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit

3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.

This may be due to the software in the body control module (BCM). Reprogramming or replacing the BCM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition expected by the end of Q2 2026. Inform the customer that the alarm can be disabled every time the ignition is cycled OFF. Refer to the Owner's Manual, "SETTING THE ALARM SECURITY LEVEL" (page 133). Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.

3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test G located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.

Cap and Prior approval process requirement for vehicles under NVLW. Some of the vehicles listed in the model statement above may exhibit an oil leak from the oil filter adapter to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.

diagnostic trouble codes (DTC) P2884, P2885 and/or P2886 stored in the powertrain control module (PCM). Workshop Manual (WSM), Section 307-01 > Automatic Transmission - 10 Speed Automatic Transmission - 10R80 MHT > Diagnosis and Testing > DTC Chart and Pinpoint Tests - 3.5L V6 PowerBoost (CN) > Pinpoint Test J: Engine Disconnect Clutch has been updated to address this condition.

Instructions Updated wording and description with additional photo.

Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. Workshop Manual (WSM),

3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

Reason For Update: Change the part number for the transmission fluid heat exchanger bolt (Expedition/Navigator) as well as change the claim/package quantities for HL3Z-7B442-F and HL3Z-7B164-C. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks.

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional repairs

with DTCs P0301-P0306, P0201-P0206 and/or various other powertrain DTCs stored in the PCM. This may be due to the engine harness contacting the hose crimp end or spring clamp tangs on the exhaust heat exchanger heater hose assembly.

code (DTC) P0299 stored in the powertrain control module (PCM) and may also exhibit a rattle noise from the turbocharger. This may be due to the wastegate actuator rod being disconnected. Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls > Turbocharger has been added to address this condition to allow servicing of the turbocharger actuator rod. In addition, the wastegate actuator rod and associated retention springs and clips have been released as lower level components to complete the repair without replacing the entire turbocharger actuator assembly.

Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.

This may be due to software in the body control module (BCM). Reprogramming or replacing the BCM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and it will be released by the end of Q1 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.

Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. This may be due to the starter motor drive gear not retracting after starting. To correct this condition, inspect the starter motor drive gear and shaft. If the starter motor drive gear slides back and forth by hand and/or shows signs of scoring or damage, replace the starter motor following Workshop Manual (WSM), Section 303-06 Starting System > Removal and Installation > Starter.

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional rep

EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2021-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2021-2024 F-150 vehicles equipped with a 2.7L EcoBoost, and 2021-2024 Bronco and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine. This noise may occur on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to an internal component of the variable cam timing (VCT) unit. Workshop Manual (WSM), Section 303-00 > Diagnosis and Testing > Engine > Pinpoint Test F has been updated to include additional steps along with a video to identify the affected VCT unit that requires replacement.

Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.

Some of the vehicles listed in the Model statement above, may exhibit an illuminated powertrain temperature warning lamp accompanied by a "Motor Coolant Over Temperature" message in the instrument panel cluster (IPC) with DTC P0A3C:94 stored in either the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software within either the SOBDMB and/or SOBDMC.

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional re

Some of the vehicles listed in the Model Statement above, may exhibit a condition where the SelectShift/SelectShift transmission will downshift to a lower gear when in drive (D) and shifting to a higher gear will be unavailable in the IPC. Downshifting may continue, when safe entry conditions are met for each gear, and the IPC display will show the available gears counting down one by one as the vehicles' speed and engine rpm decreases. This may be due to a chafed wire harness in the SelectShift +/- circuit.

Some of the vehicles listed in the Model statement above may exhibit an illuminated engine coolant temperature warning lamp with a "Motor Coolant Over Temperature" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) P0A2F:94 stored in the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software level of the SOBDMC.

Satisfaction Program 24N12 Dated June 19, 2025 New! REASON FOR THIS SUPPLEMENT Rental Vehicles: Added specification that long block replacement must be approved by SSSC for rental coverage to apply. Labor Allowances: Added labor operation for photo submission on all vehicles and labor operation for borescope inspection. SSSC Approval: Borescope photo submission required for long block approval. Parts Handling Allowance: Added additional allowance claiming information for engine replacement. Attachments: Technical Instructions have been added to the program. PROGRAM TERMS This program provides a no-cost, one-time repair (if needed) for an engine long block replacement for vehicles that completed the 24S55 inspection process. This program will be in effect for 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:  Harsh engagement  Delayed engagement  Harsh shift  Delayed shift  Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary as needed to ensure proper function. Add a new line to the repair order to docum

Updated Part List with 3 superseded part numbers. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect, replace other transmission components and flush transmission fluid cooler only as necessary

engine may exhibit may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9 stored in the powertrain control module (PCM). This may be due to a concern with the turbocharger wastegate. To correct the condition, follow the applicable diagnostic pinpoint tests (PPT) steps found in Workshop Manual (WSM), Section 303-04 and repair as necessary.

Some of the vehicles listed in the model statement may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.

This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.

rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine to transmission spacer plate (separator plate). To correct this condition, inspect the engine to transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replacement of the torque converter is not necessary. Replace only the engine to transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 > Engine to Transmission Spacer Plate for full spacer plate removal and installation. When reinstalling the starter motor, make sure the starter is flush with the engine to transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine to transmission spacer plate.

Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

PowerBoost engine, may exhibit at least one of the following conditions: * "12V Battery State of Charge Low" message displayed in the instrument panel cluster (IPC) * "Charging System Service Soon" message displayed in the IPC * "Remote Features Disabled To Preserve Battery" in FordPass * DTC B11D9:09 stored in the body control module (BCM) * Center display screen message of "System Off To Save Battery" * No crank/no start condition and or a discharged 12v battery This may be due to an erroneous calculation of battery state of charge (SOC) by the battery monitoring system (BMS), the software in the air conditioning control module (ACCM) and/or the software in the transfer case control module (TCCM).

Reason for update: update the Part List and Service Procedure Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional

Addresses false cylinder misfire DTC"

noise at idle and/or while driving.

"Charging System Service Soon" Message displayed in the IPC and/or "Remote Features Disabled To Preserve Battery" in FordPass.

Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.

vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.

indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2C22, P2C23, P237C, P237D, P237E and/or P237F in the powertrain control module (PCM).

ingress, causing the EGHR valve to become stuck in position, and illuminating the Malfunction Indicator Light (MIL). In addition, for F-150 only, the EGHR coolant inlet port may break and cause engine coolant to leak out of the vehicles cooling system

"Charging System Service Soon" Message displayed in the IPC and/or "Remote Features Disabled To Preserve Battery" in FordPass. Some vehicles may also exhibit DTC B11D9:09 and a Sync Screen message of "System Off To Save Battery".

Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt

equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. To correct the condition, follow the Service Procedure to verify hydraulic circuit leakage and replace the CDF clutch cylinder (7H351) if necessary.

downshift to a lower gear when in drive (D) and shifting to a higher gear will be unavailable in the IPC. Downshifting may continue, when safe entry conditions are met for each gear, and the IPC display will show the available gears counting down one by one as the vehicles' speed and engine rpm decreases. This may be due to a chafed wire harness in the SelectShift +/- circuit. To correct the condition, follow the Service Procedure to repair the circuit.

harsh/delayed engagements and/or harsh/delayed shifts, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit.

vehicles (FHEVs) may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2C22, P2C23, P237C, P237D, P237E and/or P237F in the powertrain control module (PCM). This may be due to the exhaust heat exchanger actuator.

Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.

Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning, non-diesel) may exhibit inoperative A/C, lack of air flow, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module. To correct this condition, follow the Service Procedure to reprogram the PCM and HVAC module to the latest software level via the Ford Diagnosis and Repair System (FDRS)

rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace the engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, make sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine-to-transmission spacer plate.

Some 2021-2023 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) may exhibit inoperative A/C, lack of air flow, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module. To correct this condition, follow the Service Procedure to reprogram the PCM and HVAC module to the latest software level via the Ford Diagnosis and Repair System (FDRS).

Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.

FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.

Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) except 2023 F-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module.

Some 2022-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to calibration and controls sensitivity. To correct the condition, follow the Service Procedure to reprogram the PCM and perform the catalyst stabilization drive cycle.

ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.

prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. -To prevent the potential incorrect On-board scales.

Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module.

The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

Some 2022-2023 F-150 vehicles built on 23-August-2022 and through 30-April-2023 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt.

refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System  General Information > Diagnosis and Testing > Engine > PPT F > Step F2.

proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

Quality Improvements include: - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. - Robustness action to prevent potential line pressure drift DTC from setting. -Eliminate potential ABS Yaw Rate Calibration issue. -Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event. -Eliminates potential Emergency Parking Brake activation when wire harness experience a short.

rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, be sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging newly installed engine-to-transmission spacer plate.

Quality Improvements include: -Eliminate incorrect Fuel System Lean PCM Fault DTC/MIL setting. - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to prevent potential line pressure drift DTC from setting. - Eliminate False Positive Throttle DTC or MIL from setting - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event - Eliminates potential Emergency Parking Brake activation when wire harness experience a short.

Do not replace or reprogram the SCCM, image processing module A (IPMA) or their components for this condition at this time. This DTC does not alert the customer, will not affect vehicle durability or vehicle operation and no additional diagnosis or service is required for this condition at this time. Engineering is currently working on a solution for this condition that will reprogram the IPMA and is expected in Q2 2024. Monitor OASIS for additional information.

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).

Some 2022-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to high sulfur content in the fuel. To correct the condition, follow the Service Procedure to reprogram the PCM and remove sulfur from the catalytic converters.

Some 2022-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated engine coolant temperature warning lamp with a Motor Coolant Over Temperature message in the IPC with diagnostic trouble code (DTC) P0A2F:94 stored in the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software level of the SOBDMC. To correct this condition, perform the Service Procedure below to reprogram the SOBDMC to the latest software level via the Ford Diagnosis and Repair System (FDRS).

equipped with a 3.5L PowerBoost engine on or after 01-Oct-2022, and 2023 Expedition/Navigator vehicles built on 01-Dec-2022 and through 30-Apr-2023 may exhibit reduced engine power on startup and an illuminated MIL and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).

EcoBoost engine, and 2023-2024 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.

vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes. stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

inoperative front park aid feature with a Front Parking Sensors Not Available Sensors Blocked See Manual message in the IPC without any diagnostic trouble codes (DTCs) associated with the condition. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to the software level of the image processing module A (IPMA). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Engineering is working on a solution that is expected in Q1 2024. Monitor OASIS for additional information and schedule service appointments once the repair becomes available.

Do not replace or reprogram the SCCM, image processing module A (IPMA) or their components for this condition at this time. This DTC does not alert the customer, will not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Engineering is currently working on a solution for this condition that will reprogram the IPMA and is expected in late December 2023. Monitor OASIS for additional information.

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a powertrain malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). This may be due to the belt integrated starter generator (BISG). To correct this condition, follow the Service Procedure to diagnose and repair this symptom.

Some 2021-2023 F-150 Raptor vehicles may experience a rattle noise from the exhaust at the exhaust tailpipe actuators. This may be due to the exhaust tailpipe actuator valves rattling inside the muffler assembly. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) and install new exhaust tailpipe actuator and/or valve springs on the exhaust tailpipe actuator valves.

an illuminated malfunction indicator lamp (MIL) with DTCs P237C, P2C22 and/or P2C23 in the powertrain control module (PCM). This may be due to the exhaust heat exchanger bypass control valve. To correct this condition replace the muffler inlet pipe. Refer to Workshop Manual (WSM), Section 309-00D Exhaust System - 3.5L V6 PowerBoost (CN), Removal and Installation. For claiming, use causal part 5A212 and applicable labor times in Section 05 of the Service Labor Time Standards (SLTS) Manual.

diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to high sulfur content in the fuel. To correct the condition, follow the Service Procedure to remove sulfur from the catalytic converters.

Motor coolant over temperature message in the instrument panel cluster (IPC) with DTC P0A3C:94 stored in either the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software within either the SOBDMB and/or SOBDMC. To correct this condition, follow the Service Procedure to bring both modules to the latest software level.

(wrench) lamp with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM)

noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.

hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a powertrain malfunction indicator lamp with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). This may be due to the belt integrated starter generator (BISG). To correct this condition, follow the Service Procedure to diagnose and repair this symptom.

Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

(DTCs) B130F:12 and/or B130F:14 stored in the body control module (BCM), and/or B1131:02 stored in the steering column control module (SCCM). This may be due to the connection at the windshield wiper motor connector. Refer to the Wiring Diagram, Cell 150 - Connector Views, C125 (Windshield Wiper Motor). Workshop Manual (WSM), Section 501-16, Wipers and Washers, Diagnosis and Testing, Pinpoint Test A has recently been updated to provide new direction for this diagnosis. Refer to the WSM, Section 501-16, Wipers and Washers, Diagnosis and Testing, Pinpoint Test A for applicable diagnosis.

engine may exhibit reduced engine power on startup and an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers they can remove this condition and continue to drive the vehicle by turning off the vehicle and leaving the vehicle in Key OFF, Engine OFF for at least 30 seconds, then restarting the engine. Engineering is working on a solution that is expected in October 2023. Monitor OASIS for additional information and schedule service appointments once the repair becomes available.

connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.

screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.

goes blank or reboots after attempting to access Trailer Tire Info in the Towing menu. This may be due to the software in the IPC. Engineering is currently investigating this concern. Inform the customer they can continue to drive the vehicle. Monitor OASIS for additional updates.

(IPC) with DTC P0171 stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this issue, follow the Service Procedure to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS).

an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.

For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.

noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.

2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

Duratec/3.5L EcoBoost engines, 2021-2023 Bronco with the 2.3L or 2.7L engine having charging system diagnostics performed in the Workshop Manual (WSM) may experience the generator voltage desired (GENVDSD) parameter identification (PID) missing from the powertrain control module (PCM) PID list in the Ford Diagnosis And Repair System (FDRS) scan tool. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.

F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

HKCAA (SYNC without navigation) may exhibit a condition where the compass direction indication is stuck or not updating correctly in the IPC. To confirm a vehicle is built with minor feature codes HKRAC and HKCAA, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). This may be due to a software concern in the instrument panel cluster (IPC). Engineering is currently working on a software update to address this concern. Inform the customer they can continue to drive the vehicle. For 2021 F-150 vehicles exhibiting this concern, perform Technical Service Bulletin 21-2388 and confirm if the concern is still present. Monitor for OASIS for updates.

connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.

(IPC) with DTC P0171 stored in the powertrain control module (PCM). This may be due to the software of the PCM. Engineering is currently investigating this concern. To temporarily address this issue, clear the DTC and run the PCM - Reset the Keep Alive Memory (KAM) application in the Ford Diagnosis and Repair System (FDRS). Inform the customer they can continue to drive the vehicle. Monitor OASIS for additional updates.

possible engine overheat and/or illuminated malfunction indicator (MIL). This may be due to a crack in the exhaust heat exchanger coolant spigots on the top of the exhaust heat exchanger. The exhaust heat exchanger coolant spigots are now released and should be serviced in pairs. It is no longer necessary to replace the muffler inlet pipe assembly for this type of concern. Workshop Manual, Section 309-00D has been updated to include a new service procedure. For claiming, use causal part 18663 and applicable labor operations in Section 05 of the Service Labor Time Standards (SLTS) Manual. Heat exchanger coolant spigots - NL3Z-18663-A (2 req).

noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.

Engineering is aware of the concern and is currently working on a solution expected in 2nd Quarter 2023. Monitor OASIS for updates. As a temporary corrective action, technicians may attempt one of the following: (a) Leave the engine running when performing the emissions test, even when the machine prompts to shut the engine off. (b) If a Ford Diagnosis and Repair System (FDRS) tool is available at the same location as the emissions testing equipment, use the FDRS tool to download and run the On-Demand DTC self-test on the audio front control module (ACM) and clear diagnostic trouble codes (DTCs) in the ACM, even if none are present. Then within the same key cycle, connect to the emissions test machine and perform the emissions test immediately.

(wrench) indicator with diagnostic trouble code (DTC) P2C44:00 stored in the powertrain control module (PCM). This may be due to the software in the PCM and the auxiliary battery isolator. To correct the condition, follow the Service Procedure to reprogram the PCM and replace the auxiliary battery isolator.

Duratec/3.5L EcoBoost engines, 2023 Bronco with the 2.3L engine having charging system diagnostics performed in the Workshop Manual (WSM) may experience the generator voltage desired (GENVDSD) parameter identification (PID) missing from the powertrain control module (PCM) PID list in the Ford Diagnosis And Repair System (FDRS) scan tool. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

2021-2022 F-150 vehicles with 2.7L, 3.5L EcoBoost or 5.0L engines, 2020-2022 Transit vehicles with 3.5L EcoBoost engine having charging system diagnostics performed in the Workshop Manual (WSM) may experience the generator voltage desired (GENVDSD) parameter identification (PID) missing from the powertrain control module (PCM) PID list in the FDRS. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

This may be due to the exhaust tailpipe actuator valves rattling inside the muffler assembly. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) and install new exhaust tailpipe actuator valve springs on the exhaust tailpipe actuator valves.

loss of engine coolant with possible engine overheat and/or illuminated malfunction indicator (MIL). This may be due to a crack in the exhaust heat exchanger coolant spigots on the top of the exhaust heat exchanger. The exhaust heat exchanger coolant spigots are now released and should be serviced in pairs. It is no longer necessary to replace the muffler inlet pipe assembly for this type of concern. Workshop Manual, Section 309-00D has been updated to include a new service procedure. For claiming, use causal part 5A212 and applicable labor operations in Section 05 of the Service Labor Time Standards (SLTS) Manual. Heat exchanger coolant spigots - NL3Z-18663-A (2 req).

illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2ABA, P2ABC, P2AB7 and/or P2AB9 stored in the powertrain control module (PCM). This may be due to the software parameters in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

loss of engine coolant with possible engine overheat and/or illuminated malfunction indicator (MIL). This may be due to a crack in the exhaust heat exchanger coolant spigots on the top of the exhaust heat exchanger. The exhaust heat exchanger coolant spigots are now released and should be serviced in pairs. It is no longer necessary to replace the muffler inlet pipe assembly for this type of concern. Workshop Manual, Section 309-00D has been updated to include a new service procedure. For claiming, use causal part 18663 and applicable labor operations in Section 05 of the Service Labor Time Standards (SLTS) Manual. Heat exchanger coolant spigots - NL3Z-18663-A (2 req).

lamp (MIL) with diagnostic trouble codes (DTCs) P2ABA, P2ABC, P2AB7 and/or P2AB9 stored in the PCM. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. If no other DTCs or drivability symptoms are present, clear the DTCs and return the vehicle to the customer. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in October 2022. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. This condition does not affect brake system hydraulic functionality. Clear the DTC to restore ABS functionality. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in November 2022. Software will update automatically if the vehicle is connected to FordPass/LincolnWay. Monitor OASIS for additional information. Schedule a service appointment for customers that are not connected to FordPass/LincolnWay once the repair becomes available.

(wrench) indicator with DTC P2C44:00 stored in the powertrain control module (PCM). This may be due to an issue with ground circuit GD132 or the auxiliary battery isolator. Perform Pinpoint Test I in Workshop Manual (WSM), Section 303-06D and make sure the integrity of GD132 is carefully inspected and tested with the inclusion of G102, C146 and C1989C. Then perform the Auxiliary Battery Conditions(s) Test in WSM, Section 414-01, Pinpoint Test B. If no issues are found in Pinpoint Test I, GD132 and the auxiliary battery condition test passes, replace the auxiliary battery isolator per WSM, Section 414-01. For claiming, use causal part 14526 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle, and engineering is currently working on a solution for this condition that is expected in September 2022. Replacement of the muffler will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

A warning message may also be displayed in the center display screen. If programmable module installation (PMI) was not followed or the original VDM will not communicate, the U3000:54 may be stored. If the original VDM communicates, perform a PMI before VDM removal. This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution that is expected in September 2022. Replacement or reprogramming of the VDM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available

or before 14-Mar-2022 equipped with a 3.5L EcoBoost engine may experience a coolant leak at the thermostat housing. This may be due to an incomplete weld on the thermostat housing which can leak during normal vehicle operation. To correct the condition, replace the thermostat housing using service part number ML3Z-8A586-C. Refer to Workshop Manual (WSM), Section 303-03. For claiming, use causal part 8A586 and applicable labor operations in Section 08 of the Service Labor Time Standards (SLTS) Manual.

(wrench) indicator with DTC P2C44:00 and/or U061E:00 stored in the powertrain control module (PCM). This may be due to an issue with ground circuit GD132 or the auxiliary battery isolator. Perform Pinpoint Test I in Workshop Manual (WSM), Section 303-06D and make sure the integrity of GD132 is carefully inspected and tested with the inclusion of G102, C146 and C1989C. Then perform the Auxiliary Battery Conditions(s) Test in WSM, Section 414-01, Pinpoint Test B. If no issues are found in Pinpoint Test I, GD132 and the auxiliary battery condition test passes, replace the auxiliary battery isolator per WSM, Section 414-01. For claiming, use causal part 14526 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

when using the exterior frunk button. Vehicles not equipped with the remote park assist feature will not have the front antennas for a passive key fob search. To open and/or close the frunk from only the exterior button on vehicles without remote park assist, the vehicle must be 2-stage unlocked. The frunk can also be opened by first pressing the instrument panel or SYNC screen button then using the exterior frunk button when the vehicle is single-stage or 2-stage unlocked. The key fob frunk button can be used to open and/or close the frunk regardless of lock status. Engineering is currently investigating a software update to enhance power frunk operation. A software update is anticipated late Q4 2022. Continue to monitor OASIS for updates.

with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P0299 stored in the powertrain control module (PCM). This may be due to the upper radiator air deflector fit and possible interference with the engine air cleaner fresh air inlet. To correct the condition, follow the Service Procedure to replace the affected turbocharger and related components.

In some of the affected vehicles, its possible the left-hand turbo oil drain hole was incompletely drilled during the engine block machining process. A vehicle built with an engine block that has an incomplete turbo oil drain hole may experience heavy gray/blue smoke with oil from the exhaust tailpipe(s), which could lead to a malfunction indicator light on the instrument panel cluster.

displayed in the instrument panel cluster (IPC). The following diagnostic trouble codes (DTCs) may also be stored in the powertrain control module (PCM): U012D, U042E, U0284, U0285, and/or U0645. This may be due to local interconnect network (LIN) circuit VE181 (WH-GN), near connector C102A, being shorted to ground near the left engine mount bracket. If this wire is found to be shorted, repair as need per Wiring Diagram, Cell 005 and secure the harness assembly away from the engine mount bracket to prevent a recurrence.

an illuminated malfunction indicator lamp (MIL) with diagnostics trouble codes (DTCs) P04F0 And/Or P04EE stored in the PCM. This may be due to the fuel tank pressure (FTP) sensor becoming unseated from it's mount on the evaporative (EVAP) tube that connects to the top of the fuel pump and sender unit, causing an EVAP system leak near the top of the fuel tank. If the sensor is found to be unseated, resecure the sensor by pressing the sensor down vertically and retest. If the concern is resolved, the 9D683 assembly needs to be replaced due to the sensor retainers becoming weak. Refer to Workshop Manual, Section 303-13D. For claiming, use causal part 9D683 and applicable labor operations in Section 09 of the Service Labor Time Standards (SLTS) Manual.

conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.

If diagnostics lead to ignition coil replacement, swap the ignition coil(s) between the misfired cylinder and a known good cylinder. Only replace the ignition coil if the misfire concern follows that particular ignition coil. If the misfire condition does not follow the coil, apply dielectric grease to the boot, reinstall the ignition coil in the original cylinder and continue normal diagnostics in Workshop Manual (WSM), Section 303-07C.

when in the open position music is playing. This may be due to a low amount of tension provided by the rear window glass sliding rail and/or the defroster wire vibrating between the two panes of glass. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in March 2022. Replacement of the rear sliding window assembly will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

Reason for update: update the Service Procedure to revise Steps 19-21, adding Step 22, and adding Figure 15-16 to clarify connector C316 location. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions:  "Front Camera Fault Service Required" message  Pre-collision assist inoperative  Adaptive cruise control inoperative  Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.

pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC using the scheduled charging feature without any diagnostic trouble codes (DTCs) in the battery energy control module (BECM). This may be due to an issue in one or more cells within the high voltage battery pack. To correct the condition, run the "BECM Battery Health" application using the latest software version of the Ford Diagnosis and Repair System (FDRS). If any cells are identified as exceeding state of charge and/or capacity thresholds, refer to the Workshop Manual (WSM), Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery, Mounting and Cables  Electric. Perform Pinpoint Test High Voltage Battery Pack Cell Balancing Faults, Step 4 (PPT Step AO4 for 2022-2024 vehicles/PPT Step AQ4 for 2024-2026 vehicles) and proceed with Pinpoint Test directions following the results of Step 4.

Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update

system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of Intrusion Sensor, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and labor operations 12651D and BCM.

(SCCM) after reprogramming the SCCM with no customer symptoms present. If the vehicles automatic high beam operation is fully functional, this DTC does not affect vehicle operation, and no additional diagnosis or service is required for this condition. Replacement or reprogramming of the SCCM or image processing module A (IPMA) will not resolve this condition. To validate that the automatic high beam system is fully operational, cover the light sensor located in the middle of the dashboard to activate the automatic low beam headlamps. Push the steering wheel multifunction switch forward to cycle through both high beam settings which will be represented in the instrument cluster panel (IPC) as a white telltale (automatic mode - the high beams will not turn on while testing) and a blue telltale (manual mode - the high beams will turn on). If any of the telltales did not illuminate when the steering wheel multifunction switch is pressed forward, refer to the Workshop Manual (WSM)

time to fixed time, and add extra time to reprogram coordinated modules (if required). Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM.

Reason for update: clarify prior approval requirements Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions:  "Front Camera Fault Service Required" message  Pre-collision assist inoperative  Adaptive cruise control inoperative  Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.

inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

after the coordinated software updates. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM.

changing from MT time to actual time with a limit. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P27B4 stored in the primary drive control module (PDCM) - Charge status indicator (CSI) and hazard-stop safety now indicator blinking red with DTC P0A7F stored in the battery energy control module (BECM) and/or DTC P0CF7 stored in the secondary on-board diagnostic module A (SOBDM) (also referred to as the battery charger control module BCCM) This may be due to the software in the SOBDM/BCCM.

lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM. This condition does not affect vehicle drivability or durability.

window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM.

window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM, up to 0.4 hours.

may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br /> Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 2006D and 2006D45 of the Service Labor Time Standards (SLTS) Man

Some of the vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2796 and/or P2797 stored in the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software in the SOBDMB and/or the SOBDMC.

stored in the accessory protocol interface module (APIM). Workshop Manual (WSM), Section 415-00 - Information and Entertainment System > Diagnosis and Testing > pinpoint test "A USB (Universal Serial Bus) Input Concern" has been updated to improve diagnostics for this condition.

may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford Diagnosis and Repair System (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming, use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS) Man

window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /><br /> For vehicles effected by Field Service Action (FSA) 25P35, perform repairs as directed by the FSA.<br /><br /> For 2021-2026 vehicles, update the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool. Refer to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and repair direction by symptom. For claiming, use causal part 14B291 and service labor operations 12651D and 12651D4.

Some vehicles in the Model section above may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). Additional Model Information: equipped with an ESOF transfer case (minor feature code FMLAS)

Some 2021-2025 F-150 non-Raptor vehicles equipped with an ESOF transfer case (minor feature code FMLAS) may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies.

may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS)

inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A (IPMA) * DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR.

Some vehicles listed in the Model statement above, may exhibit an illuminated airbag warning indicator with diagnostic trouble codes (DTCs) U3000:41 and/or U3000:54 in the occupant classification system module (OCSM) and/or B00A0:09, B00A0:63, B00A0:64 and/or B00A0:68 in the restraints control module (RCM).

performance

Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).

Some of the vehicles listed in the Model Statement above, may exhibit a "Pro Power Onboard Unavailable" message in the vehicle center display screen with diagnostic trouble Code (DTC) B15DA:09 in the Body Control Module (BCM). This may be due to the software level of the BCM and powertrain control module (PCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).

Ford and Lincoln vehicles equipped with a B&amp;O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). This may be due to software in the digital signal processing (DSP) module. To correct this condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4.

control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.

Some of the vehicles listed in the Model statement above may exhibit an illuminated MIL in the instrument panel cluster (IPC) with DTC P0171 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.

Some of the vehicles listed in the Model Statement above, may DTC P2101 stored in the powertrain control module (PCM). This may be due to the software in the PCM.

Some of the vehicles listed in the Model statement above equipped with the 400-watt direct current/alternating current (DC/AC) inverter system (minor feature code HUKAJ) with a pickup bed alternating current (AC) power outlet socket may exhibit inoperative power outlets with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628. NOTE: This article does not apply to vehicles with an inverter system other than the 400-watt DC/AC inverter system with a pickup bed AC power outlet socket.

Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * "Active Air Dam System Fault See Manual" warning message in the instrument panel cluster (IPC) * Diagnostic trouble code (DTC) C0604:00 stored in the PCM This may be due to the software level in the powertrain control module (PCM).

Some of the vehicles listed in the Model statement above may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to calibration and controls sensitivity.

Some vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).

window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).

with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * "Active Air Dam System Fault See Manual" warning message in the instrument panel cluster (IPC) * Diagnostic trouble code (DTC) C0604:00 stored in the PCM This may be due to the software level in the powertrain control module (PCM).

statement, Action statement and Service Procedure and update the causal part

cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.

/> * A rear parking aid alarm activation when in reverse and no rear obstacles are present<br /> * No diagnostic trouble codes (DTCs) stored in the image processing module A (IPMA)<br /> The Workshop Manual (WSM) has recently been updated to address this condition. Refer to the WSM, Section 413-13A Parking Aid - Vehicles With: Front Parking Aid/Rear Parking Aid > Diagnosis and Testing > Parking Aid > Pinpoint Test R: Continuous Or Intermittent Tone When No Obstacles Or Fault Codes Are Present.

with a pickup bed AC power outlet socket) may experience the DC/AC inverter system inoperative with DTC B1330:9A stored in the BCM.

operating correctly after reprogramming the steering column control module (SCCM).

-SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date"

and/or DTC C0604:00 stored in the PCM

-SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date

accessory protocol interface module (APIM) software updates have been performed.

with diagnostic trouble code (DTC) P2CFC stored in the body control module C (BCMC).

diagnostic trouble codes (DTCs) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM).

cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.

-Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false""IP Configuration Failure"" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services"

- Corrects Sync screen to display correct software update status - Addresses potential vehicle no start after OTA update.

Inoperative Front Parking Sensors - Software Update Image Processing Module A

Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).

when the key fob is a few inches away from the handle, even though the 12V battery state of charge (SOC) is over 50% and no diagnostic trouble codes (DTCs) are stored in the BCM. This may be due to the configuration of the body control module (BCM). To correct this condition, follow the Service Procedure to perform the Body Control Module (BCM) - Programmable Module Installation (PMI) application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool.

hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.

panel cluster (IPC) while the charging system is fully operational and there are no diagnostic trouble codes (DTC) stored related to the charging system. This may be due to the customer using an aftermarket programmer to change body control module (BCM) configuration.

network 2 (HS-CAN2), high-speed controller area network 3 (HS-CAN3), high-speed controller area network 4 (HS-CAN4) and/or the medium-speed controller area networks (MS-CAN) not responding to the Ford Diagnosis and Repair System (FDRS) and the modules on these networks fail the network test without any diagnostic trouble codes (DTCs) tied to the affected modules. The modules on the flexible data rate controller area network 2 (FD-CAN1) and the high-speed controller area network 1 (HS-CAN1) will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an intermittent inoperative power tailgate. This may be due to the gateway module A (GWM) not being configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application using the latest version of the FDRS. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies. To correct this condition, follow the Service Procedure to replace IWE actuator assemblies

accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.

Workshop Manual (WSM) Section 414-03A, removal and installation, has been updated with improved diagnostics and direction for HV battery module replacement. If the parts catalog note states that a cold plate must also be ordered for the HV battery module(s) that are needing replaced, the called out corelating cold plate is required for repair.

Some 2021-2023 F-150 vehicles equipped with a 2 kilowatt (kW) (not 400 watt (W)) direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit an illuminated tire pressure monitoring system (TPMS) indicator with diagnostic trouble code (DTC) B124D:02 stored in the BCM. This may be due to the DCACA inverter causing radio frequency interference (RFI). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).

diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer  G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.

Service Vehicle Soon message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U031D in the powertrain control module (PCM) and no other drivability concerns. This may be due to the configuration of the PCM.

Service Vehicle Soon message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U031D in the powertrain control module (PCM) and no other drivability concerns. This may be due to the configuration of the PCM. To correct this condition, run the PCM - Disable Pro Trailer Hitch Assist application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.

Active Air Dam System Fault See Manual message displayed in the instrument panel cluster (IPC). To correct this condition, clear and retest for the DTC C0604:00. If DTC C0604:00 returns, refer to Workshop Manual (WSM) Section 501-19 Bumpers, Diagnosis and Testing for additional diagnosis.

To verify that the BCMC is at fault prior to replacing, perform the following. First, disconnect the battery then check all BCMC connectors for terminal pushout, pin damage, spread terminals, and corrosion. Refer to Workshop Manual Section 100-00 Wire Terminal Inspection and Replacement. If none found, reconnect the BCMC and battery terminals then recheck functionality. If concern still exists, proceed with BCMC replacement.

accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.

Quality Improvements include - Restores TCU module DID vehicile specific configuration which were set to default values in previous OTA update.

Some 2021-2023 F-150 vehicles equipped with the minor feature code HUKAJ (400 watt direct current/alternating current (DC/AC) inverter system with a pickup bed alternating current (AC) power outlet socket) may experience the DC/AC inverter system inoperative with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to a connection issue at C4628

Some 2021-2023 F-150 vehicles equipped with a 400 watt direct current/alternating current (DC/AC) inverter system with a pickup bed alternating current (AC) power outlet socket may experience the DC/AC inverter system inoperative with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628

a 360 degree camera view that is smaller than the vehicle's center display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to a recent update to the image processing module A (IPMA). To correct this condition, run the APIM - 360 camera view display configuration application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G647 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

A (DCACA) inverter (minor feature code HUKAK) may exhibit a Please Contact Authorized Dealer For Service message in the center display screen with DTC P0A93:96 stored in the DCACA. This may be due to the software level of the DCACA and has no effect on vehicle operation. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, reprogram the DCACA to the latest software level using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19G317 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

(minor feature code HUKAK) may exhibit a Pro Power Onboard Unavailable message in the vehilce center display screen with DTC B15DA:09 in the BCM. This may be due to the software level of the BCM and powertrain control module (PCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, perform the Service Procedure below to reprogram the BCM and PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).

Some 2021-2023 F-150 vehicles equipped with a 400 watt direct current/alternating current (DC/AC) inverter system with a pickup bed alternating current (AC) power outlet socket may experience the DC/AC inverter system inoperative with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628. To correct the condition, follow the Service Procedure to inspect the connector and secure the harness.

Year Ranger, 2024 Model Year Econoline - Body Control Module (BCM) Replacement

the feature is turned on in the Vehicle Settings menu. This may be due to the software level of the steering column control module (SCCM). To correct this condition, reprogram the SCCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 3F791 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

There may also be BCM diagnostic trouble codes (DTCs) B14E5:08 and/or B14E7:08 present. This may be due to a software incompatibility between the headlamp light emitting diode (LED) control module and the BCM. If this condition occurs after a BCM software update, confirm the BCM is at the latest software level and replace the headlamp LED module on the affected headlamp. Refer to Workshop Manual (WSM), Section 417-01.

one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. These may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest level of the Ford Diagnosis and Repair System (FDRS) scan tool then perform the Power Door Window Initialization procedure for both the DDM and the PDM. For claiming, use causal part number 14B291 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

Quality Improvements include: -Robustness actions to improve steering column control module signal management to reduce battery drain contribution. - Improvement in automatic rain sensor function.

module may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a 10 channel DSP module, verify the minor feature code, F-150 (IDBBQ)/Expedition (IDBAP or IDBBR), by reviewing the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. To correct the condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS).

trouble codes (DTCs) U3000:41 and/or U3000:54 in the occupant classification system module (OCSM) and/or B00A0:09, B00A0:63, B00A0:64 and/or B00A0:68 in the restraints control module (RCM).

(minor feature code HUKAK) may exhibit an illuminated tire pressure monitoring system (TPMS) indicator with diagnostic trouble code (DTC) B124D stored in the BCM. This may be due to the DCACA inverter causing radio frequency interference (RFI). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, follow the Service Procedure to confirm if the inverter is the source of RFI and mitigate the interference.

Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

Ford Diagnosis and Repair System (FDRS) and modules on these networks fail the network test. Modules on the FD1 and HS1 networks will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an inoperative power tailgate. This may be due to a gateway module (GWM) that is not configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

(minor feature code HUKAK) may exhibit an illuminated tire pressure monitoring system (TPMS) indicator with diagnostic trouble code (DTC) B124D stored in the BCM. This may be due to the DCACA inverter causing radio frequency interference (RFI). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, follow the Service Procedure to confirm if the inverter is the source of RFI and mitigate the interference.

Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist.

This is the result of the APIM being configured incorrectly. To correct this condition, download and run the APIM Programmable Module Installation application using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G670 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

This may be due to firmware within the left and/or right active air dam (AAD) actuator. To correct this condition, perform normal workshop manual diagnostics and if the concern is still present, replace the right and left AAD actuators. Refer to Workshop Manual (WSM) Section 501-19 Bumpers, Diagnosis and Testing, Active Air Dam (AAD). For claiming, use causal part number 17626 and applicable labor times from Section 10 of the Service Labor Times Standard Manual.

components (seat cushion foam, OCS bladder with OCSM (occupant classification system module) and front seat cushion adjuster) require replacement. These components are calibrated to each other and must be serviced as an assembly. The OCS service kit components are not to be installed separately. If a new OCS or OCS components are needed, a new OCS service kit must be installed as an assembly, which includes all components of the kit. A new passenger seat cushion cover and the heater mat can be installed separately. Refer to Workshop Manual, Section 501-20B Supplemental Restraint System, Removal and Installation. For claiming, use causal part 632A22 and applicable labor operations in Section 12 of the Service Labor Time Standards Manual.

Module (APIM), B115E:15 and/or B115E:31 in the Image Processing Module A (IPMA). This may be due to a loose coaxial cable or circuit connection. If only APIM DTC C1001:01 is present, verify connections between the IPMA and the APIM. If IPMA DTCs B115E:15 and/or B115E:31 are also present, verify connections between the IPMA and the affected camera(s). Refer to cell 145 of the online wiring diagram to identify affected connections. If an issue is found with any coaxial cable, the coaxial cable (10E929) can be serviced individually instead of the entire harness. If all connections are secure, continue with diagnostics in Workshop Manual (WSM), Section 413-13B. For claiming, use causal part number 10E929 and applicable labor operations in Section *10.

or off using the audio system controls. To correct the condition, reprogram the audio digital signal processing module (DSP) to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.

(FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the Technician to verify the low voltage connections, when no actual fault is present. The technician will need to delete the WiFi connection from the xRC-3365 so it will not automatically reconnect and adjust the date. Next go to Settings>Shop Information>Date/Time Settings and change the date prior to May 1, 2023 and stay off the internet so it will not auto correct itself. Press and hold the power button until the tool turns off. Then turn the xRC-3365 back on and attempt the rescue charge.

Expedition vehicles built on or before 28-Oct-2022 may exhibit a concern with the audio system inoperative or no access to FM, AM or satellite radio modes. This may be due to liquid ingress in the audio front control module (ACM) from the top of the dash area. To correct the condition, follow the Service Procedure to replace the ACM and seal the dash seam.

and/or diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA) that will not clear and not be stored in the vehicle's history. DTC C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.

trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics.

There may also be BCM Diagnostic Trouble Codes (DTCs) B14E5:08 and/or B14E7:08 present. This may be due to a software incompatibility between the headlamp Light Emitting Diode (LED) control module and the BCM. If this condition occurs after a BCM software update, confirm the BCM is at the latest software level and replace the headlamp LED module on the affected headlamp. Follow Workshop Manual (WSM) procedure in Section 417-01.

It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.

FordPass activation or Connectivity menu not accessible on the center display screen. This may be due to the software in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.

This may be due to the configuration data for the VDM. To correct the condition, download and run the VDM - Vehicle Dynamics Module Configuration app using the latest level of the Ford Diagnosis and Repair System (FDRS). After the VDM configuration has completed, download and run the VDM - On Board Scales Calibration app and perform the Vehicle Payload Update and the Height Sensor Calibration to complete the repair. The Vehicle Payload Update entry in FDRS should correspond with the rating shown on the Tire and Load Information label found on either the B-pillar or the edge of the driver door. For claiming, use causal part 18B008 and applicable labor operations in Section 10 of the Service Labor Time Standards Manual.

(GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

and through 28-Nov-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U2002 stored in the powertrain control module (PCM). This may be due to an issue with the lower centerstack trim panel where the all terrain control panel (ATCM) mounts. To correct the condition, follow the Service Procedure to replace the lower centerstack trim panel.

System Fault message in the instrument panel cluster. This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the connector going from the mirror to the BLIS module (C576 for driver side, C676 for passenger side) having a pin out condition. To correct this condition, inspect the connector on the side experiencing the issue for a pin out condition and repair the circuit as necessary. Refer to Wiring Diagram, Cell 005, Connector Repair Procedures. If there is no issue with the connector or circuit, continue with normal diagnostics.

diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. To correct this condition, replace the headlamp switch (service base part number 11654). Refer to Workshop Manual (WSM), Section 417-01. For claiming, use casual part 11654 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.

Ford Diagnosis and Repair System (FDRS) and modules on these networks fail the network test. Modules on the FD1 and HS1 networks will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an inoperative power tailgate. This may be due to a gateway module (GWM) that is not configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

accessory protocol interface module (APIM) over the air (OTA) update. This may be due to an incomplete or partial OTA download. The APIM software update that addresses this concern may have been sent via Ford Power-Up software updates delivered OTA to connected vehicles that have automatic updates enabled through the center display screen. It is recommended that customers that have experienced this concern verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. If the problem still persists after the vehicle has been run, use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form.

diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer  G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. Switch and/or module replacement will not resolve this condition. Headlamp operation is not affected while the vehicle is ON. A new headlamp switch is currently under development to correct this condition. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment in January 2023, when parts are expected to become available. Follow up with the customer to confirm the appointment once OASIS is updated with the repair information.

message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTC) U3001:89 and U3000:96 in the power steering control module (PSCM). This may be due to low voltage at the PSCM. Power steering assist will be restored when sufficient voltage is supplied. To clear the DTCs using the Ford Diagnosis and Repair System (FDRS), select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition to verify normal system operation. If the DTCs return, refer to Workshop Manual Section 211-02 for normal diagnostics. For claiming, use causal part 3504.

(DTC) P27B4 in the primary drive control module (PDCM) or the CSI is blinking red with P0A7F in the battery energy control module (BECM) and/or P0CF7 in the battery charger control module (BCCM). This may be due to the software within the BCCM module. To correct the condition, follow the Service Procedure to reprogram the BCCM module.

Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability. This may be due to an expired BlueCruise/ActiveGlide map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.

Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.

FOR THIS SUPPLEMENT Vehicles Covered By This Program: Updated affected vehicle build dates. Technical Information: Updated with revised instructions to account for wiring harness changes that were implemented into production. As a result, the Labor Allowances and Parts Requirements / Ordering Information have also been updated accordingly. Parts Requirements / Ordering Information: All parts are on open order. Special Service Support Center (SSSC) contact is no longer required to order tailgate actuator ground wiring kit

Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update

This may be due to the configuration of the BCMC. To correct the condition, download and run the BCMC - Body Control Module C Configuration app using the latest level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Fading audio volume to the rear speakers/reduced audio volume from rear speakers is an operating characteristic of the B and O audio system. If the audio control module (ACM) and digital signal processing (DSP) module passes the Self-Test and Network Test without any diagnostic trouble codes (DTCs) setting as hard faults, no further diagnostics is recommended.

Some 2021-2022 F-150 and F-Super Duty vehicles equipped with a B and O audio system may exhibit the rear window glass sliding panel rattling when in the open position and music is playing. This may be due to a low amount of seal extrusion pressure provided by the rear window glass sliding rail and/or the rear window glass sliding panel defroster wire harness vibrating between the two panels of glass. To correct the condition, follow the Service Procedure to install the rear window glass sliding panel service kit.

have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. Switch and/or module replacement will not resolve this condition. Headlamp operation is not affected while the vehicle is ON. A new headlamp switch is currently under development to correct this condition. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment in December 2022, when parts are expected to become available. Follow up with the customer to confirm the appointment once OASIS is updated with the repair information.

pickup bed alternating current (AC) power outlet socket may experience the DC/AC inverter system inoperative with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628. To correct the condition, follow the Service Procedure to inspect the connector and secure the harness.

01-May-2022 may experience a false alarm activation event with a trailer connected and/or a U0143:87 stored in the trailer module (TRM). Vehicles that exhibit a false alarm activation will also display a Security System Detected A Trailer Disconnect message in the FordPass app. This may be due to various software parameters in the TRM. To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).

to achieve 100 percent state of charge immediately after high voltage (HV) battery module replacement. This may be due to the battery energy control module (BECM) adjusting the cell balance (conditioning) of the battery module and should be corrected within 16 days. If the vehicle otherwise functions as designed with no related diagnostic trouble codes (DTC) setting, this concern will be corrected automatically with no further actions required by the technician.

screen may experience a blank or inoperative screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the center display screen in screen region where a soft button is expected to be displayed even though nothing is displayed on the center display screen. This concern may be intermittent and resetting the SYNC module (APIM) may temporarily restore screen function. To correct this condition, follow the Workshop Manual Section 415-00 to replace the 15.5 inch center display screen. For claiming, use base part 10D885 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.

This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. DTC B1578:78 may also set after an image processing module A (IPMA) on-demand self test is performed. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level.

battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.

diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer  G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

feature, which is expected to deploy to vehicles via an over-the-air (OTA) software update late summer of 2022. This feature is currently not enabled, and customers will not have the option to set up Phone-as-a-Key upon vehicle delivery. No repairs should be attempted at this time. To ensure vehicles can receive OTA software updates, customers should make sure their Vehicle Connectivity Settings are set to ON. Additionally, a software update for the remote function actuator (RFA) module is expected to be available in Ford Diagnosis and Repair System (FDRS). Continue to monitor OASIS for updates.

Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option

pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2022 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

trailer connected and/or a U0143:87 stored in the trailer module (TRM). Vehicles that exhibit a false alarm activation may also display a Security System Detected A Trailer Disconnect message in the FordPass app. This may be due to various software parameters in the TRM. To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).

This may be due to an expired BlueCruise map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.

rattling when in the open position and music is playing. This may be due to a low amount of seal extrusion pressure provided by the rear window glass sliding rail and/or the rear window glass sliding panel defroster wire harness vibrating between the two panels of glass. To correct the condition, follow the Service Procedure to install the rear window glass sliding panel service kit.

A Security System Detected A Trailer Disconnect message may also display in the FordPass app. This may be due to various software parameters in the trailer module (TRM). To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).

Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA). If programming fails or Ford Diagnosis and Repair System (FDRS) states a file failed to flash after replacing the IPMA or reprogramming IPMA software, test the battery using any approved Rotunda tool including the GR-190, GRX-3590, and DCA-8000. Fully recharge or replace the battery according to results of the tool. Set the battery charger to maintain battery voltage between 12.6 and 13.6 volts during the entire programming procedure. The IPMA programming procedure may take several hours to complete due to the size of the software files required.

One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

windshield and/or over-traveling. This may be due to incorrect alignment of the wiper pivot arm on the wiper linkage assembly. Wiper pivot arms may or may not be equipped with an alignment key. Alignment keys are a manufacturing aid and are not needed for proper alignment and operation. In some instances, it may be necessary to remove this alignment key to achieve proper alignment. Replacement of the wiper pivot arm, due to a missing alignment key is a not warrantable. Refer to Workshop Manual (WSM), Section 501-16.

One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before replacing any components for this concern, follow the revised Tailgate Step Adjustment procedure in Workshop Manual (WSM), Section 501-04.

This may be due to the adhesive separating from the headliner substrate.

EGPAF) may exhibit a drive pinion seal leak. To confirm a vehicle is built with a minor feature code EGPAF, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). This may be due to the rear axle drive pinion seal. To correct this condition, replace the rear axle drive pinion seal with revised part number NL3Z-4676-A. Refer to Workshop Manual (WSM), Section 205-02. For claiming, use causal part number 4676 and labor operation 4676A.

This may be due to poor tape adhesion between the applique.

windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.

may experience the overhead console sunglass bin cannot be locked in a closed position.

where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.

flashing fast when activated after running the IPC - Towbar Configuration application using the Ford Diagnosis and Repair System (FDRS) scan tool without any exterior turn signals being inoperative. The exterior turn signals will function normally. The IPC - Towbar Configuration application has recently been updated to correct this issue. To correct this condition, download and rerun the latest version of the IPC - Towbar Configuration application using the latest software level of the FDRS scan tool.

goes blank or reboots after attempting to access Trailer Tire Info in the Towing menu. This may be due to the software in the IPC

Other documents submitted 02/01/24

This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.

functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.

and/or difficult to open in freezing temperatures. This may be due to moisture from rain/snow entering the interior door latch lock indicator cable assembly. An updated interior door handle cable and door latch lock indicator cable assembly (front right side-15221A00 / front left side-15221A01; rear right side1640180 / rear left side-1640181) has been released to prevent moisture intrusion. If this condition is experienced, the interior door handle cable and door latch lock indicator cable assembly should only be replaced, not the latch assembly. Refer to Workshop Manual, Section 501-14. For claiming, use causal part: 15221A00, 15221A01, 1640180, or 1640181 and applicable labor operations in Section 12 of the Service Labor Time Standards Manual.

to: no power to the distribution box, rear camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate ajar message when the tailgate is ajar. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.

Action: Dealers are to order parts through the SSSC as needed. Claims Preparation And Submission: Causal part number correction. Labor Allowances: Clarification - temporary fender vent badge adjustment is for Super Duty only. Parts: Dealers are to order parts through the SSSC as needed. Correction: The small King Ranch tailgate badge does not apply to the F-150 2022 Model Year in this program.

to: no power to the distribution box, rear camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate ajar message when the tailgate is ajar. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.

This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.

goes blank or reboots after attempting to access Trailer Tire Info in the Towing menu. This may be due to the software in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC.

Action: Interim Service Action for temporary fender vent badge interference as needed Added details for vehicles arriving with production badges. Labor Allowances: Added labor code for temporary fender vent badge adjustment as an interim repair Added labor code for a vehicle that has production badges to close out of the program. Technical Information: Updated service details including interim actions for temporary badges

If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now available separately. It is no longer necessary to replace the entire rear step assembly (402A48).

camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate AJAR message when the tailgate is AJAR. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.

Supplement 1: Parts ordering information and full repair instructions are now available to support completion of this customer satisfaction program.

This may be to due an incorrectly positioned tailgate torsion rod. To correct the condition, follow the Service Procedure to position the tailgate torsion rod and tighten the clamp block bolts.

exterior handle when the doors are unlocked or where the exterior handle seems blocked from reaching full travel (full stroke). This may be due to the engagement of the resettable inertia lock feature within the handle reinforcement mechanism. If this is the case, the mechanism can be reset to allow full handle function. To correct the condition, follow the Service Procedure to reset the inertia lock.

serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.

the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.

binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.

This may be due to moisture from rain/snow entering the interior door latch lock indicator cable assembly. An updated interior door handle cable and door latch lock indicator cable assembly (front right side-15221A00 / front left side-15221A01; rear right side-1640180 / rear left side-1640181 ) has been released to prevent moisture intrusion. If this condition is experienced in freezing temperatures, the interior door handle cable and door latch lock indicator cable assembly should only be replaced, not the latch assembly. Refer to Workshop Manual (WSM), Section 501-14. For claiming, use causal part: 15221A00, 15221A01, 1640180, or 1640181 and applicable labor operations in Section 12 of the Service Labor Time Standards (SLTS) Manual.

stored in the trailer control module (TRM). This may be due to the vehicle having a Ford accessory trailer brake kit installed without being programmed following the included instructions. If the vehicle was built with minor feature code FDDAA and a trailer brake gain switch is present in the stock location in the instrument panel, a Ford Accessory trailer brake kit has been installed on the vehicle. If a Ford Accessory trailer brake kit is present, download and run the "TRM - Towbar Configuration" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).

systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Some of the vehicles listed in the Model statement above may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator with diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to software in the ABS module.

displaying in the IPC when depressing the trailer brake control switch, but the trailer brakes still perform correctly and are adjusted when using the switch.

Recognition"" Speed Sign improvements to address unintended slowdowns -Inhibits BlueCruise Activation if seatbelt is unbuckled -Better performance of Rear Park Aid and Reverse Brake Assist by flashing the vehicles with the correct exhaust bumper configuration"

a "trailer brake module fault" message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) U0137 and/or U0252 stored in the body control module (BCM),

wheelbase equipped with a fixed rear parking aid camera but not the 360 degree view system, may exhibit a "Reverse Brake Assist Not Available See Manual" message in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) B115E:78 stored in the image processing module (IPMA) after the camera alignment procedure was unable to complete.

If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Disconnect connector C4099 from the back of the trailer tow connector (14489). Inspect connector C4099 and the mating socket on the back of the trailer tow connector for signs of corrosion or damage. If corrosion or damage is present at either connector, replace both the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 13A576 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.

Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 and the trailer tow connector (14489) for signs of corrosion or damage. If corrosion or damage is present at either connector, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.

Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 for signs of corrosion or damage. If corrosion or damage is present, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.

Quality improvements include: -21 MY Increases availability of BlueCruise. Ignition reset will not be necessary to reengage BlueCriuse. -21 MY Reduces false eyes-off warnings -22-23 MY Reduces erroneuos braking for objects that are not in the path for Rear Park Aid and Reverse Brake Assist features.

exhibit a squeal noise from the rear brakes after sitting for 8 hours or more. To confirm a vehicle is built with minor feature code FAJAK, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). To correct this condition, replace rear brake disc (ML1Z-2C026-C) and rear brake pads, caliper pin bolts, and brake pad holding clips (ML3Z-2200-E) on both sides of the vehicle. Refer to Workshop Manual Section 206-04 Rear Disc Brake. For claiming, use causal part number 2552 and applicable labor times from Section 02 of the Service Labor Times Standard Manual. NOTE: Using incorrect service parts on the braking system could impair brake performance.

exhibit a squeal noise from the rear brakes after sitting for 8 hours or more. To confirm a vehicle is built with minor feature code FAJAK, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). To correct this condition, replace rear brake disc (ML1Z-2C026-C) and rear brake pads, caliper pin bolts, brake pad clips, and retraction springs (ML3Z-2200-E) on both sides of the vehicle. Refer to Workshop Manual Section 206-04 Rear Disc Brake. For claiming, use causal part number 2552 and applicable labor times from Section 02 of the Service Labor Times Standard Manual. NOTE: Using incorrect service parts on the braking system could impair brake performance.

Traction Control, AdvanceTrac, Park Aid, and/or Locking Differential functionality. Vehicles may also exhibit one or more of the following DTCs in the ABS module: B1111, C1013, C1034, C2005, C2006, C2007, C2008. This condition may be the result of a wiring harness chafing on the left tube of the rear axle. Visually inspect the wiring harnesses in close proximity to the left axle tube, and if damage is found, repair the affected wiring harness following Wiring Diagram Cell 5.

exhibit a squeal noise from the rear brakes after sitting for 8 hours or more. To confirm a vehicle is built with minor feature code FAJAK, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). To correct this condition, replace rear brake disc (ML14-2A315-BC) and rear brake pads, caliper pin bolts, brake pad clips, and retraction springs (ML3Z-2200-E) on both sides of the vehicle. Refer to Workshop Manual Section 206-04 Rear Disc Brake. For claiming, use causal part number 2552 and applicable labor times from Section 02 of the Service Labor Times Standard Manual. NOTE: Using incorrect service parts on the braking system could impair brake performance.

Quality improvements include: - Improvement to calibration of brake fluid viscosity algorithm to prevent false DTC detection at cold weather

inoperative FordPass activation, a Feature Unavailable error message when trying to activate the vehicle from FordPass, a telematics control unit (TCU) not responding to network test while using the Ford Diagnosis and Repair System (FDRS), diagnostic trouble codes (DTCs) U2402:00 and U2402:92 stored in the gateway module (GWM), and U0198:00 stored in the accessory protocol interface module (APIM). This may be due to absence of TCU. Check for TCU presence and if missing, install TCU and perform programmable module installation (PMI) using the latest software level of FDRS. For claiming, use causal part number 14F546 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

inoperative FordPass activation, a FEATURE UNAVAILABLE error message when trying to activate the vehicle from FordPass, a TCU not responding to Network test while using the Ford Diagnosis and Repair System (FDRS), Diagnostic Trouble Codes (DTCs) U2402:00 and U2402:92 stored in the Gateway Module (GWM), and U0198:00 stored in the Accessory Protocol Interface Module (APIM). This may be due to absence of TCU. Check for TCU presence and if missing, install TCU and perform Programmable Module Installation (PMI) using the latest software level of FDRS. For claiming, use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Quality Improvements Include: Changing the default trailer profile trailer brake gain from 0 to 15, change to low power mode rearview camera distortion when the vehicle is shut off and restarted quickly without opening the vehicle doors. Improvement to onboard scales and sync camera view interaction.

illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator with diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. To correct the condition, update the ABS module to the latest software level using the appropriate scan tool. For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.

When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Quality Improvements Include: Changing the default trailer profile trailer brake gain from 0 to 15, Fix for low power mode rearview camera distortion when the vehicle is shut off and restarted quickly without opening the vehicle doors. Fix for "Secure My Assets" and "Auto Clock Update".

(ABS) indicator and stability-traction control indicator with diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. To correct the condition, update the ABS module to the latest software level using the appropriate scan tool. For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.

Quality Improvements Include: Digital owner manual updates. Trailer brake gain default value for "No Active Trailer" is being changed from 0 to 15. Disables low power mode to prevent video signal concerns durring a quick start-up. Subscription service fixes. Fixes to Auto Clock Update and Secure My Assets features. Fix for Onboard Scales overload warning location when camera button is pressed.

from the front and /or rear when going over bumps. This may be due to a concern with the shock absorbers. Refer to Workshop Manual (WSM), Sections 100-04 and 204-00 to perform the appropriate noise, vibration and harshness (NVH) diagnosis and inspections. If diagnosis leads to a shock absorber, replace only the affected shock absorber(s). Refer to WSM, Sections 204-01B (front) and/or 204-02 (rear). For claiming, use causal part 18124 (front) or 18125 (rear) and applicable labor operations in Section 03 (front) and/or Section 05 (rear) of the Service Labor Time Standards (SLTS) Manual.

on or before 10-Feb-2022 may exhibit various warning messages displayed/illuminated warning indicators in the instrument panel cluster (IPC) with anti-lock brake system (ABS) diagnostic trouble codes (DTCs) C0036, C0037 and/or U1012 in the anti-lock brake system (ABS) module. This may be due to metal contamination found on the axle wheel speed sensors or axle shaft tone ring. To correct the condition, refer to Workshop Manual (WSM), Section 205-02C to remove and clean rear axle housing tubes, axle shaft-tone ring and speed sensor.

and 6 buttons simultaneously on the keyless entry keypad within 5 seconds of entering the factory or personal code. This keypad functionality is not available on the F-150 Lightning. No repairs should be attempted. The Digital Owners Manual will be revised via an over-the-air (OTA) software update which is expected to deploy in the 4th quarter of 2022. Continue to monitor OASIS for updates.

(ABS) indicator and stability-traction control indicator when ambient temperatures are below freezing, and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters and the effects of low ambient temperature on brake fluid viscosity. This condition does not affect brake system hydraulic functionality. Clear the DTC to restore ABS and stability-traction control functionality and inform customers that Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) ABS update in November 2022 to prevent this condition.

This may be due to a network interruption from programming or configuring modules, which can cause steering center find to be reset. When the steering center find is reset, this causes various features to become disabled. The steering center find can be relearned by driving the vehicle approximately 5 minutes above 18 mph (30 km/h) straight ahead on a flat surface with no steering inputs for a few seconds. When steering center is found the Reverse Brake Assist Unavailable message will go away.

(DTC) U0137 in the anti-lock brake system (ABS) module. This may be due to ABS module software. If ABS module DTC U0137 is present and the vehicle is not equipped with a trailer brake module, the DTC should be ignored. If the vehicle is equipped with a TBM and a U0137 is present in the ABS, continue diagnostics in the Workshop Manual (WSM), Section 206-10.

DTCs are not present and the vehicle has been road tested to relearn the steering wheel angle center. If this is the case, enable the rear view camera in the touchscreen and note what is seen in the image. The bottom of the image should include most of the rear bumper, but the license plate or the tailgate mounted Ford emblem should not be visible. The rear bumper should also be centered in the image. If the camera is pointing too far downward or is off center, apply some flock tape to adjust the camera angle and resecure the camera while noting the effect on the image. Once the camera image has been corrected, perform the appropriate FDRS camera alignment procedure then verify the Reverse Brake Assist Unavailable message is no longer present.

Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford Diagnosis and Repair System(FDRS) C clutch data anomaly detection test.

Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

Reason for update: To remove "(2024 only)" from the Issue statement to include 2021-2025 vehicles that may exhibit a clicking sound coming from the gear shift lever. Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from the gear shift lever after it is placed and kept in reverse, neutral or drive position. * Gear shift lever stuck in park * Gear shift lever will not shift into park * Gear shift lever will not shift out of gear * Gear shift lever will not stow/unstow * Gear shift lever will move past the park position * Loose gear shift lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with DTCs P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.

Reason for update: to add 2023-2026 F-150 2.7L vehicles. Some of the vehicles listed in the Model Statement may exhibit a vibration/shudder felt during light throttle tip in at highway speeds (8,9,10 gear) with no diagnostic trouble codes (DTC) present. This may be due to various software parameters in the powertrain control module (PCM).

screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification

introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.

vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from the gear shift lever after it is placed and kept in reverse, neutral or drive position. (2024 only) * Gear shift lever stuck in park * Gear shift lever will not shift into park * Gear shift lever will not shift out of gear * Gear shift lever will not stow/unstow * Gear shift lever will move past the park position * Loose gear shift lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.

Assembly Reimbursement

location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter stuck in park * Shifter will not shift into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.

This may be due to connector C211 pin push out on circuit CCB61 or an open on circuit CCB61 between the antilock brake system (ABS) module and the body control module (BCM). Workshop Manual (WSM), Section 307-05 Automatic Transmission External Controls > Diagnosis and Testing > External Controls - Pinpoint Test for "Stuck In Park" has been updated with improved diagnostics. Refer to revised WSM sections for normal diagnosis.

Some of the vehicles listed in the Model Statement may exhibit a vibration/shudder felt during light throttle tip in at highway speeds (8,9,10 gear) with no diagnostic trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM).

location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. Some of the vehicles listed in the Model statement above equipped with a console gear shift module (GSM) may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift in

r/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

Some of the vehicles listed in the Model statement above equipped with a console gear shift module (GSM) may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator * DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator * DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the Return to Park function is triggered.

Some of the vehicles listed in the Model statement above may exhibit a ting or click noise from the front or rear wheel hubs when accelerating, applying brakes or when shifting between drive and reverse.

engagement Delayed engagement Harsh shift Delayed shift"

Built On Or Before 15-Aug-2022

(7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.

per minute (RPM) and/or not being able to shift above 4000 RPM. This may be due to the missing retainers (service part number W714040-S300) from the air cleaner intake. Prior to performing other diagnostics, inspect the air cleaner intake to determine if the retainers are present and fully seated. If the retainers are not present, install as necessary. Refer to the Workshop Manual (WSM), Section 303-12C Intake Air Distribution and Filtering - 3.5L EcoBoost (BM), Removal and Installation, Air Cleaner, Removal, Step 4. If the retainers are present, or the missing retainers were replaced and the symptom is still present, refer to the WSM for additional diagnostics. For claiming, use causal part 9C675 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.

Some 2021-2023 F-150 vehicles may exhibit a no crank/no start with a battery draw and air conditioning (A/C) clutch engaged at all times. This may be due to an opened diode in the A/C clutch field coil damaging the output driver (field effect transistor YFET) in the body control module C (BCMC). To correct the condition, follow the Service Procedure to replace the BCMC and A/C clutch field coil assembly.

This may be due to an opened diode in the A/C clutch field coil damaging the output driver in the body control module C (BCMC). To correct the condition, follow the Service Procedure to replace the BCMC and A/C clutch field coil assembly.

31-Jul-2022 equipped with a 10R60/10R80/10R80 MHT automatic transmission may exhibit a fluid leak from the selector shaft seal. This may be caused by a crack in the manual shaft. To correct this condition, follow the Service Procedure to replace the manual shaft, the manual shaft-to-sensor roll pin and the selector shaft seal.

This may be due to an opened diode in the A/C clutch damaging the output driver (FET) in the body control module C (BCMC). To correct the condition, follow the Service Procedure to replace the BCMC and A/C clutch disc and hub assembly.

Quality improvements include: - Minimize time customer cannot enter the vehicle during future inhibit updates. - Various Apple Carplay Improvements -Improved 12V Key off Load. -Added shift inhibit message when the bed outlet cover is open. -Removed inadvertent reverse brake assist unavailable cluster message.

on or before 15-Nov-2022 may exhibit an 8th gear start after coming to a stop and/or a no movement in Reverse condition. This may be due to the driver applying the accelerator pedal and brake pedal simultaneously during regenerative braking. To improve the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) and refer the customer to the Automatic Transmission Section of the Owners Manual warning regarding applying both pedals simultaneously.

rattle noise from the transmission area after a cold start in freezing temperatures. The noise typically goes away as the powertrain warms up. To improve the cold start noise condition, follow the Service Procedure to reprogram the PCM.

Quality Improvements Include: Shift quality improvements, failsafe cooling improvements, improvement to calibration of brake fluid viscosity algorithm to prevent false DTC detection at cold weather.

with no diagnostic trouble codes and/or messages displayed in the instrument panel cluster or touchscreen. This may be due to a power cord being plugged into the pickup bed alternating current (AC) power outlet socket or the pickup bed AC power outlet socket cover being stuck open. To correct the condition, follow the Service Procedure to reprogram various modules.

Strategy Download application in the Ford Diagnosis and Repair System (FDRS) to be run after certain transmission or module repairs. The Transmission Strategy Download routine is failing in FDRS levels 32.5.3 and 32.5.4. The FDRS development team is working to resolve this in a future release of FDRS. In the meantime, uninstall FDRS from the computer using the select all function to remove all data and recordings. Reinstall the older FDRS version 31.6.5 using this url - http://www.fordservicecontent.com/Ford_Content/IDS/FDRS/FDRS_31.6.5.exe Once 31.6.5 is installed, download and run the Transmission Strategy Download application.

at Kansas City Assembly Plant and equipped with power tailgate release may exhibit a perceived inoperative power tailgate latch release function. This may be due to a change to the power tailgate release strategy after the body control module (BCM) has received a software update or the BCM has been replaced. When using the power tailgate release switch in the instrument panel, release switch on the tailgate, or the remote keyless entry (RKE) fob, the power tailgate release switch must be pressed 2 times (2x) within 3 seconds with the transmission in Park for the tailgate to release. If the power tailgate release is still inoperative, refer to Workshop Manual (WSM), Section 501-14 for normal diagnostics.

12-May-2022 may exhibit a vibration/shudder felt during light throttle tip in at highway speeds (8,9,10 gear) and no diagnostics trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.

the Towing menu

instrument panel cluster (IPC) and/or an AAD hanging/not retracting. This may be due to a broken AAD actuator to air dam bolt or bolts. If diagnostics lead to ADD actuator as the causal part, a new lower-level service bolt and u-nut are available. It is not necessary to replace the AAD actuator if only the bolt(s) are damaged.

- Resolves black screen issue caused when there is no SiriusXM disk space."

screen for driver assist features -Improved audio experience while using CarPlay or Android Auto"

system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through Apple CarPlay and Android Auto * Alexa function consistency and stability

HKCAA (SYNC without navigation) may exhibit an intermittent delayed and/or inaccurate compass heading in the IPC.

instrument panel cluster (IPC) with or without diagnostic trouble codes (DTC) P166B, B1175, B1176, B11C1 and/or B11C0. This may be due to a misalignment of the the door or hood and/or their strikers. Before attempting any component diagnosis or replacement, check the door and/or hood and their strikers for proper alignment. Refer to Workshop Manual (WSM), Section 501-03 alignment procedures. If the doors and hood are properly aligned, continue with normal diagnostics.

diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

vehicle.

Quality improvements include: - Digital owner Manual addition (2023MY Only) -Ford Blue Cruise Map expiration removal update. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved SYNC Display and single toggle addition to disable certain features that will help enhance your towing experience. - Improved instant voice feedback share feature -Addresses SYNC reboot issue may occurs after 2 hours of continuous use.

experience a resetting of the trip odometer and MPG information after a key cycle. To confirm a vehicle is built with minor feature code HKRAB, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This condition may be due to the software level of the IPC. To correct this condition, reprogram the IPC to the latest software level using the Ford Diagnosis and Repair System (FDRS). Perform a brief road test after the software update to confirm the concern is no longer present. If the concern is still present, replace the IPC. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards Manual.

Quality improvements include: - Digital owner Manual addition (2023MY Only) -Improved ""Ask on Exit"" pop- up functionality - Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved SYNC Display and single toggle addition to disable certain features that will help enhance your towing experience. - Improved instant voice feedback share feature"

Quality Improvements include: - Various Apple Carplay quality improvements

Quality Improvements include: - Prevents unexpected loud static noise from playing through the speakers.

and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who's Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.

ProPower Onboard or Onboard Scales features (if equipped) in the FordPass app. Symptoms may include inability to connect, incorrect data displayed in the app, no weight displayed, unable to power on/off the feature, unable to turn on generator mode (gas vehicles only). The connection for these features has been removed from the Android version of the FordPass app, and will soon be removed from the iOS version. The Smart Hitch and Onboard Scales will also be removed in a future FordPass release expected no later than March 1st, 2023. Full functionality of these features will remain in vehicle, but will not be controllable from FordPass. Advise the customer of the FordPass changes and do not perform any repairs for this concern.

instrument panel cluster (IPC) with or without diagnostic trouble codes (DTC) P166B, B1175, B1176, B11C1 and/or B11C0. This may be due to a misalignment of the the door or hood and/or their strikers. Before attempting any component diagnosis or replacement, check the door and/or hood and their strikers for proper alignment. Refer to Workshop Manual (WSM), Section 501-03 alignment procedures. If the doors and hood are properly aligned, continue with normal diagnostics.

panel cluster (IPC) even when the work surface is already in the stowed position. This can be corrected by replacing the work surface switch (ML3Z-16B572-A) that is now available separately. This switch allows the concern to be corrected without the replacement of the entire center seat back assembly. For claiming use causal part 16B572 and M-time.

or before 24-Feb-2022 at Kansas City Assembly Plant may experience the compass direction indication is stuck or is not updating correctly in the instrument cluster panel (IPC) and/or touchscreen, inaccurate vehicle location in FordPass and/or the clock not updating with the time zone change. This may be due to the software in the telematic control unit (TCU). To correct the condition, follow the Service Procedure to reprogram the TCU.

the activate button missing in FordPass, unable to connect wirelessly to Android Auto or Apple CarPlay, or in-vehicle wifi hotspot unavailable and TCU diagnostic trouble code (DTC) U2100. This may be due to various software parameters in the TCU. To correct the condition, download and run the Telematics Control Unit (TCU) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

BlueCruise features (example: Lane Change Assist). New BlueCruise features can only be activated/delivered via an over-the-air update (OTA). Inform customers that they will need to wait for the update to be pushed to their vehicle. There is no way to manually push the update. If the update fails, OTA will re-attempt an update later.

AP-time.

AP-time.

SCCM.

It is a DID Configuration update only.

Quality Improvements include: - Robustness action to increase availability of BlueCruise

Quality improvements include: - adds robustness to the Driver State Monitoring system and increases availability of BlueCruise and reduces false eyes-off warnings

Quality Improvements include: -Keep Customer Programmed Station Presets during OTA updates.

Quality Improvements include: -Keep Customer Programmed Station Presets during OTA updates.

Quality Improvements include: -Restores driver assist functionality on specific VINs that may have a configuration mismatch with the server.

Quality improvements include: - Improved vehicle accessibility during OTA update. - Prevents intermittent loss of vehicle connectivity

Expedition/Navigator vehicles built on or before 13-May-2022 may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level.

code (DTC) U0143:87 stored in the TRM after technical service bulletin (TSB) 22-2122 was completed. This was due to a software release issue. To correct the condition download and run the TRM configuration application in the Ford Diagnosis and Repair System (FDRS). For claiming use 12651D4 in section 10 of the service labor time standard (SLTS) manual.

the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.

and BlueCruise - BlueCruise Maps Expiration. In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire the BlueCruise with hands-free highway driving feature will no long be available. Unsold vehicles that are in transport mode or on dealer lots are unable to receive an over the air update containing the updated maps.

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.

Switches no longer equipped with rubber tips is an appearance only change and has no impact on function or performance. Repair or replacement for auxiliary/upfitter switches no longer equipped with rubber tips should not be performed and is not warrantable.

heading in the IPC.

program

"

vehicle badges, some 2022 Model Year F-150 and Super Duty vehicles will be shipped and can be sold to customers with temporary or missing badges. Temporary/missing badges will not impact the vehicle performance or function. Trucks may not have the same number of temporary badges and/or missing badges. All temporary badges will be molded in color black.

and BlueCruise - BlueCruise Maps Expiration: In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available.

Installation of Factory Ordered Accessories

Maverick HEV Vehicles Replacement of Exhaust Gas Heat Recovery System If Failed

Recovery System If Failed

Trouble Codes (DTC) P0420 Catalyst System Efficiency Below Threshold (Bank 1) and/or P0430 Catalyst System Efficiency Below Threshold (Bank 2), causing the Malfunction Indicator Light (MIL) to illuminate even though a repair may be unnecessary

B115E:78 Stored In The IPMA And Unable To Complete Camera Alignment.

from Exhaust Tailpipe(s)

through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.

Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures

defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a

defrost features will not turn on after a remote start is performed through the FordPass application or the key fob.

Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.

active to enable voice interactions and use of the steering wheel Voice Control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interactions capability can be identified as also being equipped with the built in Connected Navigation feature which includes a navigation tab on the touchscreen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.

This may be due to binding at the leaf spring clinch clips.

Assembly Replacement REASON FOR THIS SUPPLEMENT Technical Instructions: Dealers are to follow the updated inspection procedure found in Technical Information S1 before replacing the axle shaft Mobile Repair and Pick-Up and Delivery information Labor Allowances information Part Ordering Information Owner Letter mailing schedule

Replacement

Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01.

Expedition and Bronco - Instrument Cluster Odometer Inspection

Telematic Control Unit (TCU) installed on the vehicle. Customers may see a FEATURE UNAVAILABLE error message when trying to activate the vehicle from the FordPass app. This may result in an inoperative FordPass activation

This may be due to non-factory sized tires that may cause inaccurate speedometer readings that can impact the functionality of the CCM. When a vehicle is modified in this manner, replacement or realignment of the CCM may impact the normal operation of the system and/or performance of radar and camera-based features. Repair or replacement of the CCM when a vehicle is equipped with non-factory size tires may not be warrantable and subject to chargeback.

direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.

and disable Trailer Maintenance Reminders. -Customer will be able to use the Charge Assist application at all times to find the public charging locations.

and disable Trailer Maintenance Reminders. - Charge assist / Public Charging is available by default application to customer. - Customer will be able to use the Charge Assist application at all times to find the public charging locations.