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2024 Ford F-150 Lightning Bev TSBs

45 Technical Service Bulletins across 11 categories

Electrical

14 bulletins
11035290

Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery...

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pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC using the scheduled charging feature without any diagnostic trouble codes (DTCs) in the battery energy control module (BECM). This may be due to an issue in one or more cells within the high voltage battery pack. To correct the condition, run the "BECM Battery Health" application using the latest software version of the Ford Diagnosis and Repair System (FDRS). If any cells are identified as exceeding state of charge and/or capacity thresholds, refer to the Workshop Manual (WSM), Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery, Mounting and Cables - Electric > Pinpoint Test AP > Step AP4 and continue diagnosis. If all cells are within state of charge and capacity thresholds or DTCs are present in the BECM, refer to the WSM for normal diagnosis. For claiming, use causal part 10D672 and labor op

11021361

Software Update - Quality improvements include: -Addresses a Battery Energy Control Module Diagnostic Trouble Code that...

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causes power limit charging of the vehicle and a service light on dashboard

11021207

Certain 2022-2024 Model Year F-150 Lightning BEV Vehicles High Voltage Battery (HVB) Module/Array Replacement - Harvest...

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Program

11016352

Update Prior to Sale 24U14 Certain 2024 Model Year Mustang Mach E and F-150 Lightning Battery Electric Vehicles (BEV)...

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Audio Control Module (ACM) Software Update

11015683

Some of the vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench)...

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indicator with diagnostic trouble code (DTC) P2797 stored in the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software in the SOBDMB and/or the SOBDMC.

11009916

Some of the affected vehicles may exhibit an inoperative front park aid feature with a Front Parking Sensors Not...

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Available Sensors Blocked See Manual message in the Instrument Panel Cluster (IPC). Reason for supplement: Updated some text in Dealer bulletin, labor allowances and tech instructions

11007146

Quality Improvements include: -Addresses potential vehicle no start after OTA update.

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- Improved Phone as A Key functionality post Enhanced Central Gateway module (ECG) reset. - Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation.

11007145

Quality Improvements include: - Addresses potential vehicle no start after OTA update.

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- Improved Phone as A Key functionality post Enhanced Central Gateway module (ECG) reset. - Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation.

11007125

"Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked.

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- Corrects Sync screen to display correct software update status - Addresses potential vehicle no start after OTA update."

11007074

Certain 2024 Model Year F-150 Lightning Vehicles Powertrain Control Module Software Update In some of the affected...

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vehicles, customers may not be able to save their vehicles charge locations and charging times. Customers can still plug the vehicle in and charge normally, but the customer cannot schedule a charging location and time because the charging location and time cannot be saved.

11006029

Certain 2024 Model Year F-150 Lightning Battery Electric Vehicles Charge Port Actuator Replacement.

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The vehicles involved in this program may be unable to DC fast charge if the 12-volt battery voltage falls below 9 volts. This may be due to the charge port actuator locking pin not fully extending.

11005744

Some 2021-2023 F-150 vehicles and 2024 F-150 Lightning vehicles may exhibit modules on the high-speed controller area...

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network 2 (HS-CAN2), high-speed controller area network 3 (HS-CAN3), high-speed controller area network 4 (HS-CAN4) and/or the medium-speed controller area networks (MS-CAN) not responding to the Ford Diagnosis and Repair System (FDRS) and the modules on these networks fail the network test without any diagnostic trouble codes (DTCs) tied to the affected modules. The modules on the flexible data rate controller area network 2 (FD-CAN1) and the high-speed controller area network 1 (HS-CAN1) will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an intermittent inoperative power tailgate. This may be due to the gateway module A (GWM) not being configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application using the latest version of the FDRS. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

11001155

Certain 2024 Model Year F150 vehicles - Update HVAC module

10253888

Some 2022-2024 F-150 Lightning vehicles may exhibit an intermittent inoperative power hood (frunk) during opening and/or...

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closing with a Frunk Fault Service Required message in the instrument panel cluster (IPC) with DTC U2001:68 in the front hatch control module (FHCM) with no other DTCs stored in the FHCM. The power hood (frunk) will still open when using the manual lever release and close when pressed down manually. This may be due to the software level of the FHCM.

Infotainment

7 bulletins
11021511

Quality improvements include: -Addresses potential SiriusXM no audio and a false banner showing "Hardware problem"

11019260

"Quality improvements include: -Improved CarPlay experience -Improved keyless entry experience"

11017822

"Quality improvements include: -Radio reflash to include AM radio option -Addresses a potential SiriusXM false banner...

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showing ""Hardware problem"""

11009837

Public Charging application enhancement -Users can easily search and navigate to charging stations -Blue Oval Charge...

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Network users can activate chargers from their vehicle's screen

11008407

In some of the affected vehicles, customers may notice that the frunk partially opens when commanded but does not fully open.

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Customers will be able to manually open and close the frunk. A frunk ajar warning will be displayed when the frunk is not closed.

10254332

Quality improvements include: - SYNC Screen Stability Improvements.

10252698

Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the...

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vehicle.

Lighting

4 bulletins
11037782

Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and...

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Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation

11029547

Quality improvements include: -Calibration update to address a block fault that triggers a warning light and causes...

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reduced torque in cold temperatures

11007075

Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery...

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Inspection (PDI) Vehicles in this Update Before Sale program were selected for an enhanced pre-delivery inspection due to Ford's continued focus on launch quality. Reason for supplement: updated tech instructions

10254004

Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery...

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Inspection (PDI)

Software & Calibration

3 bulletins
11037419

Quality improvements include: -Addresses a bug that may cause updates to fail

11025121

"Quality improvements include: -Updates will improve performance of certain Pro Power Onboard interactions"

11015688

This article supersedes TSB 24-2278 to update Vehicle Application adding all of 2024 Model Year.

Other

3 bulletins
11037416

Quality improvements include: -ePrivacy enhancements

11025834

"Quality improvements include: -Enhanced FordPass connectivity"

11019201

"""Quality improvements include: -BlueCruise enhancements -Improved hands-free connectivity"""

Brakes

3 bulletins
11031374

26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function

11030445

"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"

11012136

Some 2021-2023 F-150 non-Lightning, 2022-2024 F-150 Lightning/Expedition/Navigator, and 2024 Ranger vehicles may exhibit...

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a "trailer brake module fault" message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) U0137 and/or U0252 stored in the body control module (BCM),

Hybrid & EV

3 bulletins
11017811

Certain 2024 Model Year F-150 BEV Forward Sensing Feature Credit Reimbursement

11008398

In some of the affected vehicles, customers may not be able to save their vehicles charge locations and charging times.

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Customers can still plug the vehicle in and charge normally, but the customer cannot schedule a charging location and time because the charging location and time cannot be saved.

11007134

Quality improvements include: -Charge assist / Public Charging is available by default application to customer.

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- Customer will be able to use the Charge Assist application at all times to find the public charging locations.

Body & Paint

3 bulletins
11017802

Quality improvements include: -Enhanced window operation by addressing bouncebacks and loss of one touch up feature

11016474

Robustness action to reduce the false window bounce back occurrences

11016202

Some F-150 BEV 311A vehicles were produced with a window sticker that incorrectly indicates the forward sensing system...

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is standard content, which is inaccurate. Affected vehicles were built correctly; however, the window label was not updated properly. This program is designed to reimburse customers who purchased vehicles with incorrect window labels.

Engine

2 bulletins
11032686

Some 2025 Mustang Mach-E vehicles built on or before 30-Jun-2025 and 2024 F-150 Lightning vehicles may exhibit a...

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flashing light on the air conditioning (A/C) button with a lack of heat and/or A/C with diagnostic trouble code (DTC) B1717:06 stored in the heat pump valve control module (HPVCM). This may be due to the software in the HPVCM. To correct the condition, reprogram the HPVCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the DTC remains this may be due to the "Heat Pump Vacuum Lock Release Sequence" application performance in the Ford Diagnosis and Repair System (FDRS). The "Heat Pump Vacuum Lock Release Sequence" application has been updated in FDRS to operate properly. For claiming, use causal part 14H266 and labor operations 12651D and 12651D4.

11020040

Some 2024-2025 F-150 Lightning and 2025 Mustang Mach-E vehicles may exhibit various intermittent inoperative climate...

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control symptoms with diagnostic trouble code (DTC) B1717:06 in the heat pump valve control module (HPVCM). Workshop Manual (WSM), Section 412-00 Climate Control System - General Information > Diagnosis and Testing > Pinpoint Test AW has been updated to address this condition. Refer to the revised WSM section for normal diagnosis.

Pre-Delivery & Maintenance

2 bulletins
11025922

"Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage"

11000953

The Service Awareness Newsletter is an informal communication that contains information that may not be presently...

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available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information

Transmission

1 bulletin
11021198

Certain 2024-2025 Model Year F-150 Vehicles Equipped With Floor Console Gear Shift Module (GSM) On all of the affected...

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vehicles, the GSM may experience a malfunction and the floor console GSM shifter may be unable to stow or un-stow when the gear shift stow button is pressed and an illuminated wrench light will be displayed on the Instrument Panel Cluster (IPC). The vehicle may be inoperable if the shifter is in the stowed position when the malfunction occurs. If the shifter is not in the stowed position when the malfunction occurs, the customer will still be able to drive the vehicle and may observe a wrench light on the IPC