2026 Ford Explorer TSBs
54 Technical Service Bulletins across 10 categories
Categories
Engine
21 bulletinsSome 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel) engine may need...
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the front engine cover removed and reinstalled for various reasons. The Workshop Manual (WSM), Section 303-01 Engine > Removal and Installation > Engine Front Cover service procedure has been updated to include a new essential special service tool (ESST) guide pin alignment tool (303-1790) that is used to align the engine front cover to the engine block, preventing the O-ring seal on the engine oil galley feed tube from getting damaged during installation.
Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator/Expedition/Navigator vehicles may experience Android Auto...
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connection or general Bluetooth pairing concerns for both Android and IOS after an APIM software update. This may be due to the APIM software. To temporarily correct the issue:<br /><br /> * For Android Auto related issues: Clear Android Auto app storage in the center display screen. Vehicle Settings > Settings > Apps > Android Auto > Clear Storage. <br /> * For general Bluetooth connectivity issues: Clear Contacts Storage app storage in the center display screen. Vehicle Settings > Apps > Uncheck hide system apps > Contacts Storage > Clear Storage.<br /><br /> If the condition persists, perform a master reset from the center display screen, remove the vehicle from the phone, then re-pair the device.<br /><br /> If the condition continues to persist, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics and repair as necessary outside of this article.<br /><br /> If the condition is resolved, inform customers that engineering is currently working on a permanent solution
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free...
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BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise...
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feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal diagnosti
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L...
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hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the belt integrated starter generator (BISG). For vehicles with this condition, follow the necessary Pinpoint Test in Workshop Manual (WSM), Section 303-06 for DTC P0A1E and repair the vehicle as directed. Note that previous replacement of the BISG does not negate the need for subsequent BISG replacements if directed to do so by the appropriate Pinpoint Test diagnostics. Engineering is investigating this BISG quality concern. Monitor PTS for updates regarding this investigation.
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL)...
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with diagnostic trouble codes (DTCs) P0300 and/or P0316 stored in the powertrain control module (PCM) (with no other relevant DTCs present) during a cold start after a 3 to 8 hours cold soak. This may be due to the machining surface of the intake ports in the cylinder head.
Some 2025-2026 Explorer/Aviator/Police Interceptor Utility non-hybrid vehicles built on 06-Feb-2025 and through...
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13-Dec-2025 may exhibit various drivability symptoms including a rough idle or hesitation shortly after refueling. These symptoms may also be accompanied by liquid fuel in the fuel vapor lines and fuel vapor canister as well as an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0133, P0300, P0301, P0302, P0303, P0304, P0305, and/or P0306 stored in the powertrain control module (PCM). This condition may be due to an intermittently sticking fuel level vent valve on the fuel tank allowing fuel to enter the evaporative emissions system lines and evaporative emissions canister during refueling. If the customer states that the drivability symptoms occurred after recently filling the vehicle, replace the fuel tank (9002) and evaporative emissions canister (9D653). Refer to Workshop Manual (WSM), Section 310-01 to replace the fuel tank. Refer to WSM, Section 303-13 to replace the evaporative emission canister. For claiming use causal part 9002 and labor operations 90
Some 2025-2026 Explorer/Aviator vehicles may exhibit a no crank/no start/discharged battery condition with diagnostic...
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trouble codes (DTC) B144D:29, B144E:29, B1555:29, B1556:29 and/or U3003:16 stored in the rear gate trunk module (RGTM). The power liftgate may also be inoperative. This may be due to water intrusion into the left and/or right power liftgate motors caused by a loose grommet on the electrical harness at the body pass-through. To correct this condition, install a new power liftgate motor corresponding to the DTC(s) set in the RGTM (B144D:29/B144E:29 left or B1555:29/B1556:29 right). To prevent water intrusion into the new liftgate motor, make sure the grommet on the new motor is seated properly by pushing on the grommet at the body pass-through until it clicks into place. For claiming, use causal part 14B351 (Explorer) or 14B350 (Aviator) and labor operations 12651D and 14350AL (left) or 14350AR (right) or 14350AT (both) <br /><br /> If a vehicle with this concern exhibits water intrusion, corrosion, or unseated grommets in or around the liftgate motor, submit a Global Concern Report
2020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus...
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vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger - 2.0L/2.3L EcoBoost > Removal and Installation > Wastegate Control Actuator Linkage service procedure been added. In addition, the wastegate actuator rod (9E408), associated retention springs (9342) and retaining clips (00817) have been released as lower-level components to complete the repair without replacing the entire turbocharger wastegate actuator assembly.
Some 2025-2026 Explorer/Aviator and 2026 Expedition/Navigator vehicles may exhibit an intermittent inoperative remote...
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start feature using either the key fobs or the Ford/Lincoln App. This may be due to the software in the body control module (BCM). After replicating the concern, use the Ford Diagnosis and Repair System (FDRS) to monitor the RMTSTRT_F_ARB_LST and RMTSTRT_F_TRGT_NM parameter identification (PIDS) in the BCM. If both PID values show "true" in any of the last 5 saved values, engineering is currently working on a solution for this condition that is expected in Q4 2026. Schedule service appointments for customers once the repair becomes available. If either of the BCM PID values do not show "true" in any of the saved values, refer to Workshop Manual (WSM), Section 501-14 Handles, Locks, Latches, Entry Systems > Diagnosis and Testing > Locks, Latches and Entry Systems > Pinpoint Test R (Explorer/Aviator)/Pinpoint Test V (Expedition/Navigator) for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and 12651D45
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a...
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3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
Some 2025-2026 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on 16-Aug-2025 and through 5-Mar-2026...
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may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0335 stored in the powertrain control module (PCM). DTC P033F may also be stored in the PCM. This may be due to a pin fit concern at PCM connector C1381E pin 7. To correct this condition, install a new terminal in wiring harness connector C1381E pin 7 (GN/BN) using terminal repair kit DU2Z-14474-CA. Refer to Wiring Diagram, Cell 5 for wiring repair information. For claiming use causal part 12A581 and labor operations 12650D and 12650D45WR.
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a...
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3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test G located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
Some 2024-2026 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an illuminated malfunction indicator...
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(MIL) lamp with engine over-temperature warning in the message center and poor air conditioning (A/C) performance from the engine cooling fan not running. Diagnostic trouble codes (DTC) B3A1B, P0113, P0217, and/or P0480 may be stored in the powertrain control module (PCM). This may be due to poor engine compartment ground connections at G105, G107, G111 and/or G122. Refer to the Wiring Diagram (WD) > Grounds Cell 010 > Pages 2, 3, 7 and 8. Prior to any Workshop Manual (WSM) diagnostics, verify all listed grounds are tightened to 62 lb-in (7 Nm) to resolve this condition. If symptoms or DTCs return after all grounds are tightened, follow normal WSM diagnostics.
2021-2026 Explorer vehicles equipped with the 2.3L EcoBoost engine may require air conditioning (A/C) compressor belt removal for various reasons.
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The Workshop Manual (WSM), Section 303-05A Accessory Drive - 2.3L EcoBoost > Removal and Installation > Air Conditioning (A/C) Compressor Belt procedure has been revised to eliminate cutting the A/C compressor belt to remove it. Refer to the updated procedure to reuse the belt.
Some 2026 Explorer vehicles equipped with a 2.3L engine and built on 22-Dec-2025 and through 02-Feb-2026 may exhibit an...
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illuminated anti-lock brake system (ABS) warning lamp or "Check Brake System" warning message with diagnostic trouble code (DTC) C0049:01 and/or C0049:0A stored in the ABS module. This may be due to a pin fit concern at connector C124 located on the brake fluid reservoir.
Some 2020-2024 Explorer vehicles equipped with a 2.3L engine and 2020-2026 Explorer/Police Interceptor Utility/Aviator...
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vehicles equipped with a 3.0/3.3L engine may require various repairs associated with the fuel tank and/or fuel pump and sender unit. Workshop Manual (WSM), Section 310-00 > Removal and Installation for the fuel tank and fuel pump and sender unit have been revised to eliminate the need to remove the driveshaft as part of the service procedure. Labor times have also been updated to reflect this WSM revision.
For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made...
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in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns...
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with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"
Some 2025-2026 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or after 16-Aug-2025 may exhibit an...
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illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0335 stored in the powertrain control module (PCM). DTC P033F may also be stored in the PCM. This may be due to a pin fit concern at PCM connector C1381E pin 7. To correct this condition, install a new terminal in wiring harness connector C1381E pin 7 (GN/BN) using terminal repair kit DU2Z-14474-CA. Refer to Wiring Diagram, Cell 5 for wiring repair information. For claiming use causal part 12A581 and labor operations 12650D and 12650D45WR.
Some 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where...
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during an inbound phone call using CarPlay, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.
Electrical
9 bulletinsSome of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty...
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built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, manually enter the vehicle identification number (VIN) into the VIN entry dialog in the Ford Diagnosis and Repair System (FDRS) and then start a session using the Vehicle Communication Module (VCM) II, VCM 3, Vehicle Communication and Measurement Module (VCMM) or later level device with a universal serial bus (USB) cable disconnected from the laptop. Download the "BCM - Body Control Module (BCM) Hardware Test" app
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop...
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system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
This bulletin supersedes 26-2150.
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Reason for update: To remove the M6 nut from the part list and remove the Steps to install the M6 nut from the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may...
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exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
This bulletin supersedes 26-2100.
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Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).
Quality improvements include: -Updates the Restraint Control Module to prevent a potential internal fault that may cause...
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a warning light to illuminate for one key cycle
This TSB supersedes TSB 26-2035.
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Reason for update: update the Service Procedure to add figures 1, 2, 5 and 6 to clarify the ground location, update Steps (13-15, 21-22), and update the Parts list according to the type of vehicle variant and repair. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an...
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inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
This TSB supersedes TSB 25-2350 to update the Service Procedure, vehicles affected, and parts list.
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Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
Transmission
6 bulletinsFor 20202026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test has been...
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introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. Workshop Manual (WSM) updates related to this diagnostic procedure are planned for release in Q4 2026. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification for transmission replacement.
Certain 2026 Model Year Aviator, Explorer and Bronco Vehicles with 10R60 Transmissions: Transmission and Fluid Cooler...
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Replacement
Certain 2025 Bronco/Ranger and 2025-2026 Explorer/Aviator 4-wheel drive vehicles equipped with a 10R60 transmission.
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Transmission Replacement
This bulletin supersedes 26-2112.
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Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been...
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introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification
For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been...
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introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.
Body & Paint
4 bulletinsSome 2026 Explorer vehicles may exhibit wind noise and/or water intrusion from the panoramic roof panel glass seal.
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Inspection may find that the seal is rolled or separated from the glass. The seal is not serviceable separately from the glass. To correct this condition, replace the panoramic roof panel glass assembly. Refer to Workshop Manual, Section 501-11 > Removal and Installation > Panoramic Roof Panel Glass. For claiming, use causal part 78500A18 and labor operation 50282BG.
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips,...
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lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
Some 2024-2026 Explorer vehicles built on or before 27-Feb-2026 and equipped with the panoramic glass roof may exhibit...
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an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition (service part number SB5Z-7851884-A). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u-channel over the vertical flange. Explorer vehicles built on or after 27-Feb-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual (WSM), Section 501-05 > Gen
Customer Satisfaction Program 25N19 Certain 2024-2026 Model Year Corsair and Certain 2025-2026 Model Year Explorer and...
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Aviator Vehicles Windshield Replacement
Brakes
4 bulletins"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad...
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systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
2020-2026 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs.
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Individual level III ballistic panel mounting tab service parts are now available: right-hand (78201B68) and left-hand (78201B69). Replacement of the level III ballistic panel assembly is not required for this condition. Level IV ballistic panels do not have removable mounting tabs and still require complete panel replacement. Level III vs level IV ballistic panels can be identified by a large roman numeral label on the panel or by the vehicle window sticker if equipped.
Some 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps...
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Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).
Infotainment
3 bulletinsThis bulletin supersedes 25-2621.
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Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may exhibit a concern of inoperative, rattling,...
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crackling and/or distorted sound from one or more speakers (but not all speakers). This may be due to other components located near the suspect speaker. Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Pinpoint Test D (2020-2024 Explorer/Police Interceptor Utility, 2025-2026 Aviator) and Pinpoint Test E (2020-2024 Aviator, 2025-2026 Explorer/Police Interceptor Utility) have been updated with additional direction when isolating the cause of the condition.
Some 2025-2026 Expedition and 2026 Explorer vehicles equipped with the Google Maps Navigation System (minor feature...
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code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or the inability to connect to other apps in the center display screen. This may be due to the vehicles Ford Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. These vehicles will come with one of two connectivity options from the factory.<br /><br /> *A free Connectivity Package trial that lasts for 1-year (identified as minor feature code N01AB). A credit card is required to enable
Software & Calibration
2 bulletinsQuality improvements include: -Rear Gate latch calibration update to permit unlatching via the release button when the...
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system has lost position memory and is stuck in a middle-latch position
Quality improvements include: -Android system update
Pre-Delivery & Maintenance
2 bulletinsSome 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may require replacement of the front drive halfshaft...
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inner/outer CV joint boot for various reasons. If Workshop Manual (WSM), Section 205-04 > Diagnosis and Testing leads to CV joint boot replacement, L1MZ-3A331-G (Explorer/Police Interceptor Utility front inner/outer CV joint boot kit), L1MZ-3A331-H (Aviator front inner/outer CV joint boot kit), L1MZ-3A331-F (Explorer/Police Interceptor Utility front inner CV joint boot kit) and L1MZ-3A331-E (Aviator front inner CV joint boot kit) have been released for service. Refer to WSM, Section 205-04 for Removal and Installation procedures.
"Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage"
Lighting
2 bulletins2025-2026 Explorer/Aviator vehicles are no longer equipped with light emitting diode (LED) confirmation on the vehicles...
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key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain an LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
"Quality improvements include: -Enhanced dynamic bending lights performance "
Fuel System
1 bulletinSome 2020-2023 Aviator and 2025-2026 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See...
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Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel filler door assembly. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and Ford is currently working on a solution for this condition that is expected Q3 2026. Further replacement of the fuel filler door assembly will not resolve this condition at this time. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number VIN required) a