2024 Ford Escape TSBs

system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

Maverick/Bronco Sport vehicles built on or before 20-Jan-2026 2024-2026 Nautilus vehicles built on or before 02-Dec-2025 2023-2026 Escape/Corsair may exhibit reduced steering assist and a "Power Steering Assist Fault" message displayed in the instrument panel cluster (IPC) with the diagnostic trouble code (DTC) U2016:47 only, and no other steering DTCs stored in the power steering control module (PSCM). To correct this condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 3C529 and labor operations 3504E and PSCM. If a software update is not available for the PSCM, the PSCM is already at the latest software level. Refer to Workshop Manual (WSM), Section 211-02 for normal diagnostics. If the vehicle does not exhibit any observable symptoms described above and the DTC is only present in continuous memory, this DTC should be ignored. No further service action

Batteries Battery Energy Control Module (BECM) Software Update

Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

stored in the accessory protocol interface module (APIM). This may be due to the software in the front audio control module (ACM). To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18C869 and labor operations 12651D and 12651D4.

inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

stored in the accessory protocol interface module (APIM). This may be due to the software in the front audio control module (ACM). To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18806 and labor operations 12651D and 12651D4.

statement above may exhibit various electrical symptoms, and/or a no crank/no start condition related to a 12V battery drain condition. This may be due to the software level of the affected module(s).

of AP (Actual Programming) Time. Some of the vehicles listed in the Model statement above may exhibit various electrical symptoms, and/or a no crank/no start condition related to a 12V battery drain condition. This may be due to the software level of the affected module(s).

Some of the vehicles listed in the Model statement above may exhibit a "Pre-Collision Assist Not Available" message in the IPC and at least one of the following conditions:  Various driver assistance feature warning messages in the instrument panel cluster (IPC): - "Blind Spot System Fault" - "Cross-Traffic System Fault" - "Front Camera Fault - Service Required"  Various data or lost communication diagnostic trouble codes (DTCs) stored in various modules  Ford Diagnosis and Repair System (FDRS) scan tool cannot establish connectivity with the image processing module A (IPMA) during a self-test. This may be due to the software installed in the IPMA. *** MODEL SECTION ****  2023-2026 Escape equipped with minor feature code: DBCAB or DBCAA  2023-2026 Corsair equipped with minor feature code: DBCBC

inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

rust, scratches, curb strikes, road debris, or other minor damage. Section 414-03A of the Workshop Manual (WSM) has recently been updated to improve diagnostics for such damage and provides a list of low-level serviceable components for instances where replacement of the high voltage battery assembly is not warranted. Refer to WSM, Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery Minor Damage Inspection. The Ford New Vehicle Limited Warranty covers manufacturing defects resulting from a defect in factory supplied materials or workmanship. Please refer to the Warranty section WHAT IS NOT COVERED, which includes curb strikes and accidents.

Some of the vehicles listed in the Model statement above may exhibit a 12V battery drain condition. This may be due to the software level of the affected module(s).

lamp (MIL) with diagnostic trouble code (DTC) P27B2 stored in the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software in the SOBDMC.

control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.

screen may experience a rear view camera image in the vehicle's center display screen that is missing the active guidelines overlay and zoom button icon, while in reverse. This may be due to the software in the body control module (BCM). To correct the condition, download and run the "BCM - Body Control Module (BCM) Software Update" application in the Ford Diagnosis and Repair System (FDRS). After the BCM software has been updated, download and run the "Local Interconnect Network (LIN) New Module Initialization" application.

with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.

caused the Image Processing Module A being offline

driver assistance feature warning messages in the instrument panel cluster (IPC): - "Blind Spot System Fault" - "Cross-Traffic System Fault" - "Front Camera Fault - Service Required" - "Pre-collision Assist Not Available"  Various data or lost communication diagnostic trouble codes (DTCs) stored in various modules  Ford Diagnosis and Repair System (FDRS) scan tool can not establish connectivity with the image processing module A (IPMA) during a self test. This may be due to the software installed in the IPMA. *** MODEL SECTION ****  2023-2025 Escape equipped with minor feature code: DBCAB  2023-2025 Corsair equipped with minor feature code DBCBC

and minor feature code DBCBC for Corsair and 2022-2024 Expedition vehicles equipped with driver assistance features with minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the IPC. Additionally, some modules may store invalid data/lost communication related DTCs. The image processing module A (IPMA) should not store these DTCs. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This condition may be due to the software in the IPMA, causing it to not communicate on the network. To restore communication and functionality, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) scan tool. Once IPMA communication has been restored, download and run the "IPMA - Image Processing Module (IPMA) Alignment"

codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.

with diagnostic trouble code (DTC) P144F stored in the powertrain control module (PCM). This may be due a concern with the fuel pump and sender unit.

updates to your vehicle's software for the voice recognition and text to speech features."

codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.

2024-2025 Nautilus vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.

cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.

lamp (MIL) with diagnostic trouble code (DTC) P144B stored in the powertrain control module (PCM) without driving performance concerns. This may be due to the PCM software.

Service Procedures from M-time to AP-time. Some of the vehicles listed in the Model statement above may exhibit a 12V battery drain condition. This may be due to the software level of the affected module(s).

trouble code (CMDTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with Ford Diagnosis and Repair System (FDRS) scan tool.

system performance/stability/intermittent system reboot * Intermittent wireless CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto * Alexa function consistency and stability * Charge Assist/Public Charging app inoperative (e-Transit only) This may be due to a concern with the software in the accessory protocol interface module (APIM).

trouble code (CMDTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with Ford Diagnosis and Repair System (FDRS) scan tool.

application using the latest version of the Ford Diagnostic and Repair System (FDRS) scan tool.

-Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services

strategy that also follows the IPC strategy.

accessory protocol interface module (APIM) software updates have been performed.

with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating "Procedure Unsuccessful-Call Get Restore Invalid Hardware: RJ6T-14H107-BBB".

cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.

strategy - Improved SYNC stabilty. - Provides enhanced security when accessing external content"

may result in an inaccurate fuel level measurement

intermittent no audio condition with diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM) and/or in the accessory protocol interface module (APIM).

- Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start condition post OTA update.

-Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation. - Addresses potential vehicle no start after OTA update.

message center with loss of AWD function for the remainder of the active key cycle. DTCs C0095, C05D9:74, P060A, P060B, P060C, and/or P1674 may be stored in the AWD module. This condition may be due to the software in the AWD module.

hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.

instrument panel cluster (IPC) and an illuminated malfunction indicator (MIL) lamp with diagnostic trouble code (DTC) P1346:13 stored in the IPC and/or DTC P2068 stored in the powertrain control module (PCM) when the fuel level is not low, pinpoint test C in Workshop Manual, Section 310-01 has been updated to better identify root cause of a "Fuel Level Low" symptom.

accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.

an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.

Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and include fuel vapor vent valve replacement and update the causal part number. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel vapor vent valve.

in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger - 1.5L EcoBoost > Removal and Installation > Wastegate Control Actuator Linkage service procedure has been added. In addition, the wastegate control actuator linkage rod with retaining clips (6K682) and actuator linkage rubber boot seal (9E416) have been released as lower-level components to complete the repair without replacing the entire turbocharger wastegate control actuator assembly.

Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve.

Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve.

Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature 2 (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20C (-4F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern cannot be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Perform the Engine Cooling System Flushing procedure in Workshop Manual (WSM) > 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures. Do not use the VC1 flush additive. Reassemble the engine. Fill and bleed the coolant system and re-evaluate the concern. If the concern pers

2025 Model Year Maverick Vehicles Equipped with an Engine Block Heater System Block Heater Replacement

transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). Sometimes, this may be perceived/felt as an engine misfire. This may be due to the torque converter. If Pinpoint Test K: Torque Converter Clutch Operation in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing > Diagnosis by Symptom directs to replace the torque converter, remove and replace the torque converter and torque converter seal. Refer to WSM, Section 307-01 > Removal and Installation > Torque Converter Seal. Remove the main control valve body. Refer to WSM, Section 307-01 > Removal and Installation > Main Control Valve Body. Overhaul and thoroughly clean the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Reverse the removal procedure to reassemble the transmission. Install the transmission. Refer to WSM, Section 307-01 > Installation. For claim

condition * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0301, P0302, P0303, and/or P0304 stored in the powertrain control module (PCM)

vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger - 2.0L/2.3L EcoBoost > Removal and Installation > Wastegate Control Actuator Linkage service procedure been added. In addition, the wastegate actuator rod (9E408), associated retention springs (9342) and retaining clips (00817) have been released as lower-level components to complete the repair without replacing the entire turbocharger wastegate actuator assembly.

(MIL) with diagnostic trouble codes (DTC) P0767, P0766 and/or P2703 stored in the powertrain control module (PCM) and harsh/no reverse engagement. This may be due to the selectable one-way clutch (SOWC). To correct the condition, remove the transmission. Refer to Workshop Manual (WSM) > Section 307-01. Disassemble the transmission only far enough to access the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 34-66. Remove the SOWC assembly, disassemble the A-clutch and discard the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 164-170. Assemble the new SOWC with the A-clutch components. Refer to WSM, Section 307-01 > Overhaul and perform Steps 173-179. The A-clutch seals can be reused unless damaged. Install the new SOWC and reverse the procedure to reassemble the transmission. Overhaul the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Replace the torque converter seal. Refer to WSM, Section 307-01

transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). Sometimes, this may be perceived/felt as an engine misfire. This may be due to the torque converter. If Pinpoint Test K: Torque Converter Clutch Operation in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing > Diagnosis by Symptom directs to replace the torque converter, remove and replace the torque converter and torque converter seal. Refer to WSM, Section 307-01 > Removal and Installation > Torque Converter Seal. Remove the main control valve body. Refer to WSM, Section 307-01 > Removal and Installation > Main Control Valve Body. Overhaul and thoroughly clean the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Reverse the removal procedure to reassemble the transmission. Install the transmission. Refer to WSM, Section 307-01 > Installation.

and air conditioning (HVAC) system, which may be accompanied by abnormal rattling, grinding and/or squealing noises from the engine compartment. This may be due to damage to the air conditioning (A/C) compressor internal components and/or clutch assembly. Confirm ambient air temperature is above approximately 0C (32.0F). On the HVAC controls, set the temperature to full cold (not MAX A/C), select PANEL, set the fan speed to the highest setting and select the A/C button (indicator on). If the A/C compressor clutch engages and the A/C compressor is noisy, and/or the belt is slipping on the A/C compressor pulley or the A/C compressor is seized, install a new A/C compressor as indicated in Section 412-00 of the Workshop Manual (WSM). For claiming, use causal part 19703 and labor operation MT19700SSM up to 0.3 hours to check for a damaged compressor. If the compressor requires replacement, claim labor operations 19700A and 19700A4. Also claim available Service Labor Time Standards (SLTS) op

with diagnostic trouble code (DTC) P04CA stored in the powertrain control module (PCM). This may be due to an open circuit on circuit SBB05 and/or a damaged splice S133. Before performing the pinpoint test for P04CA in Workshop Manual (WSM), Section 310-00, inspect circuit SBB05 and splice S133 for damage such as an open circuit. Repair as necessary. Refer to Wiring Diagram, Cell 005. If no damage is found, refer to WSM, Section 310-00 for normal diagnostics. For claiming use causal 14290 and labor operations 12650D, 12650D45, and 12650D45WR.

1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and/or may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the high-pressure fuel pump causing fuel to enter the crankcase and reduce fuel pressure in the direct injection fuel rail. Diagnose this condition using Pinpoint Test HP located in Workshop Manual (WSM), Section 303-04. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. Repair as necessary outside of this article. For claiming, if high-pressure fuel pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article.

Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature 2 (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20C (-4F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern cannot be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Perform the Engine Cooling System Flushing procedure in Workshop Manual (WSM) > 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures. Do not use the VC1 flush additive. Reassemble the engine. Fill and bleed the coolant system and re-evaluate the concern.

Mustang, and Ranger Vehicles with 1.5L, 2.0L, or 2.3L Engine Spark Plug Replacemen

Equipped with an Engine Block Heater System Block Heater Element Installation

message displayed in the instrument panel cluster (IPC) along with other various driver assistance feature warning messages and various invalid data/lost communication diagnostic trouble codes (DTCs) stored in various modules after Technical Service Bulletin (TSB) 25-2249 has been performed. The reoccurrence of these symptoms is related to a different root cause. This condition does not affect vehicle durability, and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in late October 2025. Replacement of the image processing module A (IPMA) will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.

with 1.5L, 2.0L, or 2.3L Engine Spark Plug Replacement

Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature 2 (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20C (-4F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern cannot be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Perform the Engine Cooling System Flushing procedure in Workshop Manual (WSM) > 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures. Do not use the VC1 flush additive. Reassemble the engine. Fill and bleed the coolant system and re-evaluate the concern. If the concern pers

Coolant Over-Temperature" warning message displayed in the IPC and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature 2 (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20C (-4F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern cannot be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Disconnect the charge air cooler inlet and outlet hose, overflow hose, upper and lower hose of the radiator and position these components aside. Disconnect the inlet and outlet coolant hoses of the heater core and position

triggered by a random engine misfire in the first thousand revolutions of vehicle start

2.0L EcoBoost engine, 2024-2025 Nautilus vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Mustang vehicles with a 2.3L EcoBoost engine, and 2025 Bronco/Explorer/Ranger vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). This may be due to the spark plugs and/or ignition coils. To correct the condition, refer to Workshop Manual (WSM), Section 303-07 for normal diagnostics.

This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.

Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

This concern may occur after initial engine start up following an overnight cold soak.

neutral without pressing the brake pedal -Reduces potential no start events due to ABS after OTA update. -If the vehicle shuts off with Auto Vehicle Hold on, itll wake up with AVH on. -Addresses erroneous "Service Park Brake Limited Function" message at start up. - A Check Engine Light may appear after the update, causing no effect on the vehicle. This clears after a few drive cycles.

exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color, this may indicate possible cross contamination of engine coolant and transmission fluid due to an internally leaking transmission fluid cooler assembly.

malfunction indicator lamp (MIL) with only diagnostic trouble codes (DTCs) P0300 and P0316 stored in the powertrain control module (PCM).

lamp (MIL) with diagnostic trouble codes (DTCs) P0300 and P0316 stored in the powertrain control module (PCM).

a 2.3L EcoBoost engine, 2024-2025 Nautilus, and 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM).

malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0496 stored in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.

a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If all spark plugs are found to be free of damage, replacement of the spark plugs is not necessary. Refer to the Workshop Manual and perform normal diagnostics. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.

(R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

It is not necessary to discard the 17 valve cover bolts during disassembly; these bolts can be reused up to 3 times. The Workshop Manual (WSM), Section 303-01A, is scheduled to be updated by the end of June 2024.

a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

delivery to reduce the risk of various driving performance concerns such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to carbon fouled spark plugs from repeated engine ignition starts without driving the vehicle to normal operation temperatures 179F-206F (82C-97C) during cold weather. Make sure that the vehicles in stock are in transport mode before customer delivery. Refer to the Workshop Manual (WSM), Section 419-10 Malfunction Electronic Modules > General Procedures.

dealership to reduce the risk of various engine performance concerns such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between the manufacturing plant and the final market. Make sure that the vehicles in stock have local fuel added.

refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

Over-Temperature Warning message displayed in the IPC and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20C (-4F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern can not be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Disconnect the charge air cooler inlet and outlet hose, overflow hose, upper and lower hose of the radiator and position these components aside. Disconnect the inlet and outlet coolant hoses of the heater core and position these compone

Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

Assembly Reimbursement

Some of the vehicles listed in the Model statement above may exhibit at least one of the following:  Illuminated malfunction indicator lamp (MIL)  Diagnostic trouble code (DTC) P0767, P0766 and/or P2703 stored in the powertrain control module (PCM).  Harsh reverse or intermittent no reverse engagement. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC).

on or before 22-May-2025<br /> * 2024 Maverick vehicles built on or after 17-Jan-2024<br /> <br /> Some of the above vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct the condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and labor operation numbers 7001D and 7001D4.

release when shifting to reverse -Customers will receive alerts if the park brake gets stuck in the release maneuver, or if a shift to neutral occurs with driver off brakes

Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch

r/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

neutral without pressing the brake pedal - Reduces potential no start events due to ABS after OTA update. -if the vehicle shuts off with Auto Vehicle Hold on, itll wake up with AVH on. -Addresses erroneous ""Service Park Brake Limited Function"" message at start up."

may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.

may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.

backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

(wrench) indicator with DTC P07E6 stored in the inverter system controller SOBDMC, the GSM will display a flashing P on the dial, the P on the instrument cluster is not illuminated, and the vehicle will be stuck in the park (P) position.

noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating surface.

One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

Reason for update: add Bronco Sport and Escape vehicles and add labor operations to repair the rear right/left carpet area. Some of the vehicles listed in the Model statement above may exhibit a condition where the carpet is loose or torn near the front/rear scuff plate trim panel. This may be due to the carpet tearing at or near the retainer hole.

One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

looseness/sagging or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (5452118) is available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel for inspection and replacement of the roof opening panel shield clip.

code B2DAC may exhibit an inoperative passenger front and/or rear window switch. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in one of the passenger window switches. To correct the condition, replace the passenger window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.

code B2DAC may exhibit an inoperative passenger front and/or rear window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.

locking of the driver door after the door is closed. This may be due to the driver placing their hand on the interior front door handle and inadvertently pushing the manual door lock toggle into the lock position. If the lock and latching mechanisms are functioning normally, and if there are no related diagnostic trouble codes (DTCs) or other issues identified, then the system is operating as designed.

driver door after the door is closed.

where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.

after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.

may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.

above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.

SUPPLEMENT Affected Vehicle Build Dates: The build date range for the affected vehicles has been updated to include additional vehicle population. Technical Instructions: Remote control serial number identification inspection has been updated.

- Improves connectivity - 23 MY Eliminates a post OTA uneccessary message ""Stop Safely Now"" at startup. Clears at next key cycle.

Quality Improvements include: - Improved OTA deployment

- Resolves black screen issue caused when there is no SiriusXM disk space."

and minor feature code DBCBC for Corsair and 2022-2024 Expedition vehicles equipped with driver assistance features with minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the IPC.

Escape and minor feature code DBCBC for Corsair and 2022-2024 Expedition vehicles equipped with driver assistance features with minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the IPC"

or minor feature code DBCBC for Corsair may exhibit various driver assistance feature warning messages displayed in the IPC.

- Gas DTE (Distance To Empty) indication appears continuously when scrolling through all Info on Demand screens.

diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

Maverick Vehicles Drivers Side Seat Buckle Replacement

(R) in cold weather and/or high humidity.

Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Expedition/Navigator/Ranger vehicles where customers have installed an aftermarket supplemental braking system may experience a discharged 12-volt battery after recreational towing. This may be due to the supplemental braking system keeping the vehicle awake during brake applications. Advise customers that while recreational towing the vehicle with a supplemental braking system installed, it is recommended to use a 12-volt battery charger connected to a power source external to the vehicle being towed. The Owners Manual is in process of being updated with this information.

(R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.

that requires installation and enabling by the dealer prior to delivery.

that requires installation and enabling by the dealer prior to delivery.

Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.

Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

Vehicles A/C Compressor Inspection

internal failure that can cause loss of A/C performance or function.

Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.