2022 Ford Escape TSBs

with diagnostic trouble code (DTC) P04CA stored in the powertrain control module (PCM). This may be due to an open circuit on circuit SBB05 and/or a damaged splice S133. Before performing the pinpoint test for P04CA in Workshop Manual (WSM), Section 310-00, inspect circuit SBB05 and splice S133 for damage such as an open circuit. Repair as necessary. Refer to Wiring Diagram, Cell 005. If no damage is found, refer to WSM, Section 310-00 for normal diagnostics. For claiming use causal 14290 and labor operations 12650D, 12650D45, and 12650D45WR.

8F35 Transmission Upstream Catalytic Converter Replacement, If Required

One-Time Catalytic Converter Replacement, If Required

Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

Some of the vehicles listed in the Model statement above may exhibit a rattle noise on cold start up only when the engine is running

exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color, this may indicate possible cross contamination of engine coolant and transmission fluid due to an internally leaking transmission fluid cooler assembly.

vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L FHEV powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events.

With 2.5L HEV/PHEV Engine Long Block Replacement In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM).

Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.

FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.

(R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24

refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

the dealership to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between manufacturing plant and final market. Make sure that the vehicles in stock have local fuel added.

2.5L engine, built on 01-Sep-2022 and through 06-Apr-2023, may exhibit a low coolant level with engine oil in the coolant and/or coolant in the engine oil. This may be caused by an internal oil cooler leak. To correct this condition, follow the Service Procedure to test and replace the oil cooler.

Ecoboost engine and a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 stored in the powertrain control module (PCM). This may be due to the catalytic converter. To correct this condition, follow the Service Procedure to replace the catalytic converter.

exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. This condition is more noticeable when the vehicle is driven in ECO mode. This mode was designed to deliver maximum fuel efficiency and increase the driving range.

connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.

connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.

Replacement of High-Pressure Fuel Injectors

Engine Vehicle Emissions Control Information Label Update Owner Letters

exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

EcoBoost Engine Vehicle Emissions Control Information Label Update

difficult to turn condition due to a lack of power steering assist during engine start-up with various U3000 diagnostic trouble codes (DTCs) and/or U3000:66. To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using (FDRS) tool. If DTCs U3000 returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC touchscreen. This may be due to the software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14F642 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.

booster and 2021-2022 Bronco Sport vehicles built on or before 2-Dec-2021 may exhibit a squeal noise from the front brakes when applied at low or high speed. The alternate front brake disc (standard version) improves high frequency noise performance. To correct this condition, follow the Service Procedure to perform the replacement of the front brake discs.

exhibit a condition where the passenger rear door window is inoperative. The vehicle may also exhibit a rear door window motor overheating. This may be due to a continuous power supply of the driver door master window switch. To correct this condition, replace the driver door master window switch. Refer to the Workshop Manual (WSM), Section 501-11 Glass, Frames and Mechanisms > Removal and Installation. Let the affected window regulator motor to cool down for 1-2 minutes before operating the switch again. For claiming, use causal part 14529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. Note: The window regulator motor has thermal protection designed into the motor and will not be damaged

exhibit an illuminated AWD warning indicator or fault message with diagnostic trouble code (DTC) C0095:71/:19 stored in the all wheel drive (AWD) module. Some 2021-2022 Bronco Sport 2.0L may exhibit an illuminated AWD warning indicator or fault message with DTC C05D9:71, C05E8:71, C05D8:19 and/or C05E7:19 stored in the AWD module. This may be due to a rear drive unit (RDU) motor magnet ring misalignment. RDU assembly replacement is no longer required. To correct the condition, replace the RDU motor which is now available separately for service. Refer to Workshop Manual, Section 205-02 for diagnosis and repair procedures. For claiming use causal part 4C210 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

customer delivery to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to carbon fouled spark plugs from repeated engine ignition starts without driving the vehicle to normal operation temperatures (82C to 97C) during cold weather. Make sure that the vehicles in stock are in transport mode. Refer to the Workshop Manual (WSM), Section 419-10 Malfunction Electronic Modules > General Procedures.

2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.

exhibit an idle surge and/or rough idle with high temperature in the catalytic convertor and sulfur odor in the cab. This may be due to the software installed in the powertrain control module (PCM). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently developing a software update that is expected in the last week of March 2022. Once the software update is available, contact the customer and schedule a follow-up appointment for repair. Monitor OASIS for updates.

This noise may be more prevalent in cold weather conditions, typically at or below 0C (32F). This may be due to the software in the secondary on-board diagnostic control module C (SOBDMC) and on some vehicles also from the flywheel damper assembly. To correct this condition, follow the Service Procedure steps to reprogram the SOBDMC and if necessary replace the flywheel damper assembly.

Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.

EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. If the diagnostic procedures lead to replacement of the turbocharger assembly, note that a lower level service component has been released K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport for service to replace the actuator, actuator rod and both e-clips instead of a complete turbocharger assembly. When replacing the wastegate actuator, it is required to replace all parts included in the service kit.

App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.

inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

rust, scratches, curb strikes, road debris, or other minor damage. Section 414-03A of the Workshop Manual (WSM) has recently been updated to improve diagnostics for such damage and provides a list of low-level serviceable components for instances where replacement of the high voltage battery assembly is not warranted. Refer to WSM, Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery Minor Damage Inspection. The Ford New Vehicle Limited Warranty covers manufacturing defects resulting from a defect in factory supplied materials or workmanship. Please refer to the Warranty section WHAT IS NOT COVERED, which includes curb strikes and accidents.

display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.

vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.

2024-2025 Nautilus vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.

application using the latest version of the Ford Diagnostic and Repair System (FDRS) scan tool.

may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM). Reason for supplement: labor allowances/program term updates

-Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation. - Addresses potential vehicle no start after OTA update.

toggle button in the Connectivity setting menu grayed out with an inability to switch it off.

hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.

the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.

concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software

using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.

using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.

FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.

Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

(FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the Technician to verify the low voltage connections, when no actual fault is present. The technician will need to delete the WiFi connection from the xRC-3365 so it will not automatically reconnect and adjust the date. Next go to Settings>Shop Information>Date/Time Settings and change the date prior to May 1, 2023 and stay off the internet so it will not auto correct itself. Press and hold the power button until the tool turns off. Then turn the xRC-3365 back on and attempt the rescue charge.

10 minutes or more with diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. To correct this condition, replace the headlamp switch (service base PN: 11654). Refer Workshop Manual, Section 417-01.

It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

This may be due to the original packaging of the side obstacle detection radar mounting brackets. To correct the condition, follow the Service Procedure to replace the side obstacle detection radar mounting brackets and configure the modules.

FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.

features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.

battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option

FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit (TCU). To correct this condition, follow the Service Procedure to reprogram the TCU.

inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.). Diagnostic trouble code (DTC) B1088:87 may be present in the driver door module (DDM). This may be due to the software in the DDM. To correct the condition, reprogram the DDM with the latest software level of the Ford Diagnosis and Repair System (FDRS). After reprogramming the DDM, run the DDM configuration application and perform a window learn routine via FDRS. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

looseness/sagging or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (5452118) is available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel for inspection and replacement of the roof opening panel shield clip.

Check-Arm Reinforcement Spot Welds REF: Customer Satisfaction Program 23B56 - Supplement #1 Published December 18, 2024 New! REASON FOR THIS SUPPLEMENT RENTAL VEHICLES: Link to CRC Dealer Portal Job Aid added. CLAIMS PREPARATION AND SUBMISSION: Sublet claiming updated. LABOR ALLOWANCES: Explanation of labor operations that will close the Field Service Action (FSA). PROGRAM TERMS This program will be in effect through May 31, 2027. There is no mileage limit for this program.

affected vehicles, the front door check-arm reinforcement welds can crack and may eventually pull away from the door structure. If not repaired, the check-arm reinforcement may eventually detach from the door structure. This can cause a rattling noise and increased door opening/closing efforts. It may also interfere with door glass operation and the ability of the check arm to hold the door in the open position . Submitting Owner reminder letters

locking of the driver door after the door is closed. This may be due to the driver placing their hand on the interior front door handle and inadvertently pushing the manual door lock toggle into the lock position. If the lock and latching mechanisms are functioning normally, and if there are no related diagnostic trouble codes (DTCs) or other issues identified, then the system is operating as designed.

inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.).

driver door after the door is closed.

where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.

Check-Arm Reinforcement Broken Spot Welds

after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.

Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.

door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the exterior.

after 08-Jun-2022 and 2022 Escape/Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.

For 2020-2023 Escape/Corsair vehicles, the roof opening panel frame mechanism kits have been released for service. These components can now be serviced separately and no longer require replacement of the entire roof opening panel frame. To correct the condition, follow the Service Procedure to install the roof opening panel frame mechanism kit.

may exhibit a condition where the speed limit sign recognition indicator does not flash in the instrument panel cluster (IPC) when the vehicle is driven over the speed limit tolerance. This may be due to a misconfigured IPC. To correct this condition, run the IPC-Configuration app using Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS Manual).

Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.

door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the outside.

handle lock cable mounting bracket on the interior door handle. The interior door handle cable mounting bracket, part number right hand LJ6Z-78431B14-A and left hand LJ6Z-78431B15-A are now available to service separately from the cables and latch mechanisms. It is no longer necessary to replace the complete latch assembly for a damaged interior door handle lock indicator mounting bracket.

Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.

Assembly Reimbursement

on or before 22-May-2025<br /> * 2024 Maverick vehicles built on or after 17-Jan-2024<br /> <br /> Some of the above vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct the condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and labor operation numbers 7001D and 7001D4.

Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch

r/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

the PCM and/or intermittent or constant no reverse engagement.

may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.

may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.

built on or before 25-Jan-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM).

noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating surface.

affected vehicles, the snap ring that is used to hold the 8F35 transmission clutch compression spring engaged was not fully seated in the assembly process. When the snap ring is not fully seated, the transmission will function as if the C clutch is partially engaged. The customer may experience rough shifts until the transmission can adapt to the clutch performance. There is a potential long term durability concern associated with the compromised function of the clutch.

built on or before 04-Mar-2022, 2022 Maverick built on or before 25-Jan-2022 and 2022 Transit built on or before 17-May-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, perform Pinpoint Test D. Refer to Workshop Manual (WSM), Section 307-05 > Diagnosis and Testing. If the GSM is not operating correctly, perform the replacement of the GSM. Do not perform a PMI after installing a new GSM assembly. The GSM is shipped with the latest software level. For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

before 25-Feb-2022 may exhibit a hiss or rattle noise while driving. This may be due to an internal issue with the manual park release cable. If the noise is eliminated when the cable is disconnected from the transmission, install a new manual park release cable assembly LX6Z-7D246-T. Refer to the Workshop Manual (WSM), Section 307-05 > Automatic Transmission External Controls > Removal and Installation.

13-Sep-2021 and through 18-Jan-2022, 2022 Escape vehicles built on 24-Sep-2021 and through 18-Jan-2022, 2022 Bronco Sport vehicles built on 08-Nov-2021 and through 18-Jan-2022 may exhibit a shift knob can be rotated without stepping on the brake pedal, although the transmission remains in park (P). This condition may be intermittent, more noticeable in warmer temperatures. DTC P0929 may also be set in the gear shift module (GSM). This may be due to a GSM concern. To correct the condition, follow the Service Procedure to update the GSM.

(wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265). To correct the condition, remove the transmission and replace the internal case half pump seals. Refer to Workshop Manual (WSM), Section 307-01.

trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft bearing failure and the transmission can be overhauled/rebuilt. Service tools and service parts are now available. Refer to the Workshop Manual, Section 307-01.

systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

(R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.

If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

(R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.

using the Workshop Manual (WSM) routine and/or Parking Brake Limited Function-Service Required message displayed in the instrumental panel cluster (IPC) after opening the drivers door. This may be due to the software installed in the anti-lock brake system (ABS) module. To correct this condition, reprogram the ABS module to the latest software available. For claiming, use causal part number 2C219 and the applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.

driver assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool, update the PSCM to the latest software level. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

or before 23-Sep-2022 may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle and interaction of the caliper housing with the pad backplate. To correct this condition, follow the Service Procedure to replace the rear caliper bushings.

assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the power steering control module (PSCM). To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool. Update the PSCM to the latest software level.

When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the rear caliper bushings.

assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the power steering control module (PSCM). To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool. Update the PSCM to the latest software level.

may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.

above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

Maverick Vehicles Drivers Side Seat Buckle Replacement

(R) in cold weather and/or high humidity.

Some 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before 14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.

14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.

exhibit a grinding/rubbing noise from floor pan/underbody area. This noise will be most noticeable on tip in acceleration and may be due to a mispositioned fuel tank heat shield. To correct the condition, follow the Service Procedure to reposition the fuel tank heat shield.

Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed.

The 2022 Workshop Manual (WSM), Section 412-00 for A/C leak detection diagnosis is incomplete and is in the process of being updated. At this time, Pinpoint Test AN of Section 412-00 in the 2022 F-150 WSM can be used temporarily for the service procedure and specifications. Use the correct vehicle specific removal and replacement sections as needed. A new labor operation 19700A45 has also been released to align with the new procedure.

with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.

direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.

vehicle's lane while the lane keeping assist is active. The lane keeping aid assists the driver by providing steering torque to help the driver keep the vehicle in the lane when it detects unintentional drifting toward the outside of the lane. Additionally, adaptive cruise control with lane centering provides constant steering torque to keep the vehicle centered in the lane while cruise control is engaged. These are operating characteristics of the lane keeping systems. Refer to the Owner's Manual for complete description of the operation of these systems. Do not attempt diagnosis or repairs or submit a claim for this condition. Inform the customer that the lane keeping system is only an aid, and their hands should stay on the steering wheel at all times while driving.