2021 Ford E-250 TSBs

Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. Workshop Manual (WSM),

Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.

Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.

Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

Reason for supplement: software now available/additonal technician information

F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24

proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Addinf owner letters. First part submitted 01/02/24

Some 2021-2023 E-Series vehicles may exhibit a lack of air flow due to an inoperative heating, ventilation, and air conditioning (HVAC) blower motor. This may be due to a damaged fuse F2 (50A) in the battery junction box (BJB). To correct the condition, replace the BJB, pigtail connector, and replace fuse F2 in the new BJB with the listed service replacement part.

Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing

Chassis Cab Vehicles Equipped with a Premium Rated 7.3L Engine - Engine Horsepower Credit

This may be due to a damaged fuse F2 (50A) in the battery junction box (BJB). To correct the condition, replace the BJB and replace fuse F2 in the new BJB with the listed service replacement part.

illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 and/or P0455 stored in the powertrain control module (PCM). This may be due to a improper fuel filler cap installation and/or outside contamination on the fuel cap sealing surface. The fuel filler cap requires multiple turns to seal properly and should be clean of any debris on sealing surface. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. If the DTCs return after the fuel filler cap is cleared of debris and properly seated, refer to Workshop Manual (WSM), Section 303-13 > pinpoint test HX.

2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC touchscreen. This may be due to the software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14F642 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.

09-Mar-2021 may exhibit a Service AdvanceTrac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperative. To correct the condition, reprogram the ABS module using the latest software level of the Integrated Diagnostic System (IDS). For claiming, use causal part number 2C219 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

09-Mar-2021 may exhibit a Service AdvanceTrac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperative. To correct the condition, reprogram the ABS module using the latest software level of the Integrated Diagnostic System (IDS). For claiming, use causal part number 2C219 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.

illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design has changed, requiring multiple turns to seal properly. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. For further diagnostics, refer to Workshop Manual (WSM), Section 303-13 - pinpoint test HX.

illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design has changed, requiring multiple turns to seal properly. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. For further diagnostics, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, pinpoint test HX.

exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design changed for 2021 to require three full turns to properly tighten. Advise the customer of the design change. For further diagnostics, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, pinpoint test HX.

illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design changed for 2021 to require one full turn to properly tighten. Advise the customer of the design change. For further diagnostics, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, pinpoint test HX.

the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperable. If this concern is still present after normal diagnosis, clear the DTC with the appropriate Ford diagnostic scan tool and schedule a follow-up appointment for service in March 2021. Inform the customer that engineering is working to implement a solution for this condition and advise the customer that they can continue to drive the vehicle. This condition does not create drivability concerns and has no effect on long-term durability. Once the solution becomes available, contact the customer and confirm a service appointment. Monitor OASIS for updates.

and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford FDRS scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-01. Do not submit a claim for this condition.

Pressure and Jumper Line Replacement Affected vehicles were inspected and passed inspection for inadequate connection of the Hydroboost power steering pressure and jumper lines in safety recall 22S08, before January 29, 2023. This program provides coverage to the Hydroboost power steering pressure and jumper lines should they require replacement due to inadequate connection to the brake Hydroboost unit.

If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperable. To correct the condition, reprogram the ABS module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 2C215 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

customers may seek service to program additional key fobs to the vehicle. A new IDS procedure has been released with IDS version 119.01 to allow for RKE key fob programming. Start a vehicle session and click on the Toolbox Tab. Click on Body > Security > Remote Keyless Entry to begin programming new and/or additional key fobs. Only 4 RKE key fobs total can be programmed to each vehicle. All vehicles are equipped with a wired in connectivity device. If the customer elects to program this connectivity device it will take up 1 of the 4 available slots. The Workshop Manual procedure for RKE programming is also being updated.

program additional key fobs to the vehicle. Inform customers that Ford is developing an IDS procedure that is expected late August 2020, which will restore RKE function and allow for programming additional RKE key fobs. The Workshop Manual procedure for RKE programming is also being updated. Because these vehicles have a new generation body control module (BCM), replacement of the BCM is no longer the recommended repair procedure. Advise the customer they can continue to drive the vehicle and schedule a follow-up appointment for service in late August. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

r/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

Replacement If Required After Dealer Evaluation

available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.