2021 Ford Bronco TSBs

in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2021-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2021-2024 F-150 vehicles equipped with a 2.7L EcoBoost, and 2021-2024 Bronco and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine. This noise may occur on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to an internal component of the variable cam timing (VCT) unit. Workshop Manual (WSM), Section 303-00 > Diagnosis and Testing > Engine > Pinpoint Test F has been updated to include additional steps along with a video to identify the affected VCT unit that requires replacement.

Satisfaction Program 24N12 Dated June 19, 2025 New! REASON FOR THIS SUPPLEMENT Rental Vehicles: Added specification that long block replacement must be approved by SSSC for rental coverage to apply. Labor Allowances: Added labor operation for photo submission on all vehicles and labor operation for borescope inspection. SSSC Approval: Borescope photo submission required for long block approval. Parts Handling Allowance: Added additional allowance claiming information for engine replacement. Attachments: Technical Instructions have been added to the program. PROGRAM TERMS This program provides a no-cost, one-time repair (if needed) for an engine long block replacement for vehicles that completed the 24S55 inspection process. This program will be in effect for 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is

engine front cover due to various concerns. Workshop Manual, Section 303-01 has been updated with improved engine front cover removal and installation service procedure steps including a new body removal and install step.

This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.

transmission may exhibit diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, and P0304 and may be accompanied by a buck/jerk sensation while driving between 35-55 mph (56-89 km/h) in gears 7-10. If the condition remains after normal engine misfire diagnostics and associated repairs have been performed, the condition may be related to driveline torsional vibration induced by the rear wheels and/or rear axle assembly. The driveline torsional harmonics/vibrations are incorrectly identified by the misfire monitor as an engine misfire. Perform standard road force wheel balancing of all four tire and wheel assemblies and retest. If the condition continues to occur, replace the ring and pinion gearset in the rear axle. For claiming, use causal part 4209 and applicable labor operations found in Section 04 of the Service Labor Time Standards (SLTS) Manual.

Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

window weather strip contacts the tailgate. This may be due to the accumulation of dirt between the rear window seal and tailgate. Inform customers that engineering is aware of this condition and is currently working on a solution which is expected in Q3 2025. Schedule a service visit for customers when the repair is available in Q3 2025. Monitor OASIS for additional information.

noise at idle and/or while driving.

vehicles equipped with a 2.7L or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.

leads to the identification of a cracked or broken front differential frame mount bracket.

in the PCM.

Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.

equipped with a 2.3L EcoBoost engine may exhibit an illuminated MIL with ignition system DTCs P0352, P0353, P0354, P0355, P2303, P2306, P2309, P2312, P2304, P2307, P2310, and/or P2313 set in the PCM.

vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.

warning message in the instrument panel cluster (IPC) with a diagnostic trouble code (DTC) P050F in the anti-lock brake system (ABS) module.

exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit.

window weather strip contacts the tailgate. This may be due to the accumulation of dirt between the rear window seal and tailgate. Inform customers that engineering is aware of this condition and is currently working on a solution which is expected in Q3 2024. Schedule a service visit for customers when the repair is available in Q3 2024. Monitor OASIS for additional information.

and/or P0299 stored in the powertrain control module (PCM). This may be due to a loose nut on the turbo actuator arm causing an under boost condition

ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.

This may be due to the software level of the PCM and has no effect on vehicle operation.

engine may exhibit an illuminated MIL with ignition system DTC(s) P0352, P0353, P0354, P0355, P0357, P2303, P2306, P2309, P2312, P2318, P2304, P2307, P2310, P2313, P2319, and/or P2322 set in the powertrain control module (PCM). This may be due to incorrect cylinder to DTC mapping within the PCM. This means the DTCs listed may set against the incorrect cylinder. Even though the cylinder to DTC mapping is incorrect in the PCM, the presence of these DTCs means that a real ignition system concern is present that requires diagnosis and repair. Prior to performing a pinpoint test for one of the listed DTCs, it will be necessary to identify the correct cylinder that has the issue. Do this by using the Ford diagnosis and repair system (FDRS) to perform a cylinder power balance test. If the results show two cylinders dropping out, begin diagnosing the ignition system components for the cylinder that is dropping out and not setting an ignition related DTC. Due to the incorrect cylinder to DTC mapping

refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

This may be due to operating the vehicle under high load. If leaking, replace the pinion seal following Workshop Manual (WSM) section 205-03A > Removal and Installation > Drive Pinion Flange and Seal. To prevent subsequent seal leaks, the front differential fluid must also be replaced using the revised specification Motorcraft SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant, part number XY-75W85-QL. Refer to WSM section 205-03A > General Procedures > Differential Draining and Filling. For claiming use causal part number 3254 with applicable labor operations in Section 3 of the Service Labor Time Standards (SLTS) Manual and M-Time. Reference this SSM article number in the warranty claim.

position and driving over rough roads and/or bumps. This condition is currently under investigation and repairs and/or component replacement is not expected to reduce the rattle. Inform customers that they can continue to drive the vehicle and that engineering is currently developing a solution which will be available in Q3 2024. Monitor OASIS and schedule a follow up appointment with the customer when the fix becomes available.

Some 2021-2022 Bronco vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit various charging system error messages and/or illuminated charging system indicator displayed in the instrument panel cluster (IPC) with diagnostics trouble code (DTC) B11DB set within the body control module (BCM). This may be due to coolant contamination into the battery monitor sensor (BMS) and/or in line connector from a leaking transmission fluid heater coolant control valve. To correct the condition, follow the Service Procedure to clean the BMS connector and replace the transmission fluid heater coolant control valve.

harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy and/or sticking valves in the main control valve body. To correct the condition, follow the Service Procedure to identify and correct the condition.

noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.

replacement of the sta-bar harness is required. To assist engineering with root cause analysis of failed sta-bar disconnect assemblies, include the sta-bar harness with the part in the same package when returning warranty replacement sta-bar disconnect assembly. The sta-bar disconnect assembly return should also be packaged in the original box with all protective insulators in place to properly protect it during shipping. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report with photos attached (if possible) for any front stabilizer bar disconnect concerns.

Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.

Some 2021-2022 Bronco vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit various charging system error messages and/or illuminated charging system indicator displayed in the instrument panel cluster (IPC) with diagnostics trouble code (DTC) B11DB set within the body control module (BCM). This may be due to coolant contamination into the battery monitor sensor (BMS) from a leaking transmission fluid heater coolant control valve. To correct the condition, follow the Service Procedure to clean the BMS connector and replace the transmission fluid heater coolant control valve.

position and driving over rough roads and/or bumps. This condition is currently under investigation and repairs and/or component replacement is not expected to reduce the rattle. Inform customers that they can continue to drive the vehicle and that engineering is currently developing a solution which will be available in Q4 2023. Monitor OASIS and schedule a follow up appointment with the customer when the fix becomes available.

For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.

noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.

2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

Duratec/3.5L EcoBoost engines, 2021-2023 Bronco with the 2.3L or 2.7L engine having charging system diagnostics performed in the Workshop Manual (WSM) may experience the generator voltage desired (GENVDSD) parameter identification (PID) missing from the powertrain control module (PCM) PID list in the Ford Diagnosis And Repair System (FDRS) scan tool. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

messages and/or illuminated charging system indicator displayed in the instrument panel cluster (IPC) with diagnostics trouble code (DTC) B11DB set within the body control module (BCM). This may be due to coolant contamination into the battery monitor sensor (BMS) from a leaking transmission fluid heater coolant control valve. To correct the condition, follow the Service Procedure to clean the BMS connector and replace the transmission fluid heater coolant control valve.

ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.

F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.

report an inconsistent brake assist when a supplemental braking system has been installed. This may result from supplemental brake system set-up that does not account for the vehicles anti-lock brake (ABS) module entering sleep mode after a pre-determined period of time following vehicle shut-down. This functionality was necessary to prevent a battery drain from occurring. Enhanced software has been developed to keep the ABS module in a consistent sleep state when the vehicle enters neutral tow mode. For vehicles that meet this criterion, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 2C219.

the wiper blades coming across the windshield glass. As a result of this operational characteristic/design, the operation may not be what is expected in certain conditions. The vehicle is programmed with protection features to prevent damage to the wiper motor in case of overheating, operation with dry windshields, or obstructions to the wiper blade (snow, ice, etc.). In such conditions, the wiper motor will temporarily reduce its speed and/or reduce area of cleaning until the condition is no longer present.

Quality improvements include: - improvement to engine stop/start and hazard light interaction. - improvement to ignition chime duration during Neutral tow mode. - improvement to zone lighting 12V battery drain.

pedal while applying and/or releasing the brake pedal or while the vehicle is off without brake pedal application. A single click and/or clunk may be heard during brake pedal application and again on brake pedal release and is considered normal. Clicking may also be heard while the vehicle is off, and without the brake pedal being applied. The clicking heard with the vehicle off is due to the EBB going through the normal shut-down process. The amount of noise will vary between EBB modules and replacement of the EBB module is not expected to reduce the noises.

Quality Improvements Include: Improvements to upshift hesitation under certain tip in scenarios, improvements to shift quality, update to prevent misfire codes, updates to the Universal Exhaust Gas Oxygen sensor GHG Parameter identification reporting and Catalyst Monitor Sensor.

mode and/or differential locking function when two diagonal wheels lose traction simultaneously while the other two wheels maintain traction. Diagnostic trouble code (DTC) U0415 may be set in several modules. The issue should correct itself after the vehicle is driven on flat ground and over 28 MPH for a few minutes. This may be due to the software within the anti-lock brake system module (ABS). To correct this condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 2C219.

warning message in the instrument panel cluster (IPC) with a diagnostic trouble code (DTC) P050F in the anti-lock brake system (ABS) module. This may be accompanied by an intermittent firm brake pedal after driving for long periods at highway speeds. This may be due to improper sealing of an internal diaphragm within a brake booster vacuum line. To correct this condition, replace the vehicle's vacuum line with the latest version service part number MB3Z-2420-H or later. Refer to Workshop Manual (WSM), Section 206-09 for installation instructions. For claiming, use casual part 2420.

Inspection This program is a proactive investigation by Ford Motor Company to inspect for the correct installation of a side impact crash sensor. Specifically, Ford is investigating whether the right hand and/or left hand side impact sensor could be missing the retaining stud and nut that secure the sensor to the b-pillar of the vehicle. Ford is voluntarily conducting this program because it received one report that a side impact sensor was not installed correctly, and it is inspecting other vehicles that were built around the same time. It is very important that the information and pictures from these inspections be provided to Ford for this study

system (ABS) indicator and stability-traction control indicator, and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software. To correct the condition, follow the Service Procedure to update the ABS module software.

displayed in the IPC followed by automatic engagement of the parking brake immediately after starting the vehicle with the doors removed or after sitting in the vehicle for an extended period of time with the vehicle off. This may be due to the software within the anti-lock brake (ABS) module. To correct the condition, follow the Service Procedure to reprogram the ABS module.

This problem only existed for a few months and has since been corrected. The incorrect dipstick that showed in the catalog was SPN: MB3Z-6750-B/F (EPN: MB3E-6750-BB/BC). The 'MB3Z' dipstick (EPN: 'MB3E') is ONLY designed for use on the 2022 Bronco Raptor which is equipped with a 3.0L GTDI engine. The correct engine oil dipstick for the 2021-2022 Bronco 2.7L GTDI engine is SPN: FT4Z-6750-B/C (EPN: FT4E-6750-BF/BG).

automatic engagement of the parking brake immediately after starting the vehicle with the doors removed or after sitting in the vehicle for an extended period of time with the vehicle off. The issue will resolve itself once the brake pedal is no longer depressed or the parking brake is manually disengaged. This may be due to the software within the anti-lock brake (ABS) module. This issue can be avoided by placing the vehicle in accessory mode for a few seconds before starting the engine. Engineering is working on improved software to correct this condition that will be available in November 2022. No repairs should be made in attempt to correct this condition. Monitor OASIS for updates.

to disable the traction control system using the traction control on/off switch located on the instrument panel. This may be due to the software within the anti-lock brake system (ABS) module. To correct the condition, follow the Service Procedure and update the ABS software.

the wiper blades coming across the windshield glass. As a result of this operational characteristic/design, the operation may not be what is expected in certain conditions. The vehicle is programmed with protection features to prevent damage to the wiper motor in case of overheating, operation with dry windshields, or obstructions to the wiper blade (snow, ice, etc.). In such conditions, the wiper motor will temporarily reduce its speed and/or reduce area of cleaning until the condition is no longer present.

Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or after 14-Dec-2021, may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P25B4 stored in the powertrain control module (PCM). To correct the condition, clear the DTC and road test the vehicle under load until the vehicle reaches operating temperature. If the DTC repeats, the turbocharger will need to be replaced. For claiming use causal part 6K682 and applicable labor times found in Section 09 of the Service Labor Time Standards (SLTS) Manual. If the DTC does not repeat, release the vehicle to the customer.

experience reduced engine power in freezing temperatures with an illuminated malfunction indication lamp (MIL) and/or powertrain malfunction indicator (wrench) lamp with diagnostic trouble codes (DTC) P2111, P2112, and/or P2119. This may be due to water or ice buildup in the intake manifold behind the throttle body. If suspected, remove the throttle body and inspect for water or ice in the base of the intake manifold. If water or ice is found, replace the intake manifold with part number KB3Z-9424-B and crankcase vent oil separator hose, part number LB5Z-6A664-D. Refer to Workshop Manual Sections 303-01 and 303-08. For claiming, use causal part number 9424 and applicable labor times from Section 09 of the Service Labor Times Standard (SLTS) Manual.

Involves: Fix for availability of subscription services, UEGO fix, addresses 2.3L engine missfires, addresses hesitation durring upshifts, improved shift quality, and prevents "no key detected" message when the door modules are sensing low voltage.

harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

intermittently when the hazard lamps are turned off. This condition is due to the body control module (BCM) software. This condition occurs when zone lighting is activated then deactivated while the engine is OFF, or during an engine auto-start-stop event. To correct this condition, follow the Service Procedure to reprogram the BCM.

engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. This routine's usage has been expanded for various symptoms across the life of the vehicle. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

message in the instrument panel cluster (IPC) with a diagnostic trouble code (DTC) P050F in the anti-lock brake system (ABS) module and a firm brake pedal. This may be due to contamination in a brake booster vacuum line. To correct this condition, replace the vehicle's vacuum hose (MB3Z-2420-A). Refer to Workshop Manual (WSM), Section 206-09 for installation instructions. For claiming, use casual part 2420.

Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.

illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P2096 and/or P2098 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM and/or a catalyst monitor sensor. To correct the condition, follow the Service Procedure to reprogram the PCM.

when driving in freezing temperatures with an illuminated malfunction indication lamp (MIL) and/or powertrain malfunction indicator (wrench) lamp with diagnostic trouble codes (DTC) P2111, P2112, and/or P2119. This may be due to water or ice buildup in the intake manifold behind the throttle body. If suspected, remove the throttle body and inspect for the presence of water or ice in the base of the intake manifold. If water or ice is found, replace the intake manifold with part number KB3Z-9424-B and crankcase vent oil separator hose, part number LB5Z-6A664-D. Refer to Workshop Manual (WSM) Sections 303-01 and 303-08. For claiming, use causal part number 9424 and applicable labor times from Section 09 of the Service Labor Times Standard (SLTS) Manual.

Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive drive cycle before attempting internal service. Although this routine was developed for low mileage vehicles, its usage is being expanded for various symptoms across the life of the vehicle.For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

reception and or signal loss in rural areas with dense foliage, tall buildings, or other similar obstructions. No additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution to improve this condition that is expected to be available for service in January 2022. In addition, if the vehicle is equipped with the optional factory roof rails and crossbars this may further degrade the reception. Removing the roof rails and crossbars may improve reception performance. Monitor OASIS for additional information and schedule a service appointment with the customer once the repair becomes available.

reception and or signal loss in rural areas with dense foliage, tall buildings, or other similar obstructions. No additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected to be available for service in January 2022. In addition, if the vehicle is equipped with the optional factory roof rails and crossbars this may further degrade the reception. Removing the roof rails and crossbars may improve reception performance. Monitor OASIS for additional information and schedule a service appointment with the customer once the repair becomes available.

noise coming from the drivers side mirror area of the vehicle. This may be due to an excessive gap between the exterior mirror cover and the glass housing. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in October 2021. Replacement of the mirror and/or mirror cover will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303 And/Or P0304. These DTCs may be caused by the powertrain control module (PCM) configuration related to the fuel injector operation. To correct the condition, follow the Service Procedure to reprogram the PCM.

This condition is due to the body control module (BCM) software. This condition occurs when zone lighting is activated then deactivated while the engine is OFF, or during an engine auto-start-stop event. This condition may be temporarily suppressed by activating then deactivating the zone lighting feature while the engine is running. Module replacement will not resolve this condition. Ford is currently working on a software update that is expected to be available October 2021. The customer can continue to drive the vehicle and schedule a follow-up appointment for October, when repairs are expected to become available. Follow up with the customer to confirm the appointment once OASIS confirms software availability.

This condition is due to a software issue within the vehicles body control module (BCM). This fault is induced anytime a customer activates then deactivates exterior zone lighting lamps while the engine is OFF. This may generate a single hazard lamp flash when the engine is shut off or during an engine auto-start-stop event. Inform customers that this condition can be temporarily corrected by activating then deactivating the exterior zone lighting feature while the engine is running. Engineering is currently working on new software to correct the condition that is expected to be available in October 2021. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in November 2021. Monitor OASIS for updates.

horn chirp immediately after starting the vehicle. The condition is due to a software issue in the driver door module (DDM) and/or the passenger door module (PDM). Replacement or reprogramming of the DDM and/or PDM will not resolve the issue. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected to be available for service in July 2021. Monitor OASIS for additional information and schedule a service appointment with the customer once the repair becomes available.

trouble code (DTC) B11DB:08 in the body control module (BCM). This may be due to a loose fuse terminal for the low voltage high current fuse (3A). If this condition is present, compare fuse removal effort between the low voltage high current fuse and like fuses in the battery junction box (BCMC). If removal effort for the fuse is low, replace the low voltage high current fuse panel assembly to correct this condition. Refer to Workshop Manual (WSM) Section 414-01 > Removal and Installation > Low Voltage High Current Fuse. For claiming, use causal part 14526 and labor time MT14526SSM with a limit of 0.5 hours.

Some vehicles listed in the Model statement above may exhibit a "Sta-bar Disconnect Service Required" message in the instrument panel cluster (IPC) and an illuminated warning light with any of the following diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. This may be due to water intrusion in the stabilizer bar wiring harness connector.

inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.

results in a loss of short drop and/or one-touch up and one-touch down feature operation. This may be due to a recent short drop enhancement that is contained in the driver door module (DDM) and passenger door module (PDM) software.

system performance/stability/intermittent system reboot * Intermittent wireless CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto * Alexa function consistency and stability * Charge Assist/Public Charging app inoperative (e-Transit only) This may be due to a concern with the software in the accessory protocol interface module (APIM).

-SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date"

accessory protocol interface module (APIM) software updates have been performed.

the following symptoms: * inability to open or close the windows * driver's window switch not working or not working intermittently * cannot fold or unfold the side mirror * cannot adjust the side mirror in any direction * diagnostic trouble code (DTC) B1087:87 stored in the driver's door module (DDM) and/or the passenger door module (PDM) * DTC U2013:23 stored in the DDM and/or PDM

panel cluster (IPC) while the charging system is fully operational and there are no diagnostic trouble codes (DTC) stored related to the charging system. This may be due to the customer using an aftermarket programmer to change body control module (BCM) configuration.

(DTC)s P0096 and/or P007B stored in the powertrain control module (PCM) which may be more prevalent in high ambient air temperatures. For vehicles that meet this criteria, inspect the front of the vehicle for the presence of an aftermarket bumper and/or accessories which may restrict air flow to the charge air cooler and surrounding sensors. Remove the aftermarket accessory and return the vehicle to stock and reevaluate. If the concern returns with the stock bumper/accessories removed, proceed to normal Workshop Manual diagnostics.

accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.

Some 2021-2023 Bronco vehicles may encounter a Sta-bar Disconnect Service Required message in the instrument panel cluster and an illuminated warning light with diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM)

accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.

This may be due to an interior door lock switch on the driver's and passenger's interior door panels. Prior to normal Workshop Manual (WSM) diagnostics, check both front door lock control switches for damage and/or proper operation. If a front door lock control switch does not operate as designed, repair as necessary. If no problems are found, continue with normal WSM diagnostics. For claiming, use causal part 14028 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the draw is still present, refer to WSM Section 414-00 for normal diagnostics.

Some 2021-2023 Bronco vehicles may experience at least one of the following symptoms: intermittent blank/frozen center display screen that resets automatically, Android Auto Apple Carplay connectivity, checkerboard display, center display screen reset and/or Bluetooth connectivity. This may be due to the software in the SYNC module (APIM).

exhibit a condition of the vehicle being stuck in neutral tow mode. This may be due to a concern with the all-wheel drive (AWD) module software. Make sure the proper procedure is being followed to exit neutral tow mode by referring to the Owner's Manual > Towing Your Vehicle > Recreationally Towing Your Vehicle. Make sure the vehicle's battery is fully charged and then diagnose all diagnostic trouble codes (DTCs) in the AWD module. Refer to Workshop Manual (WSM), Section 307-07A. If diagnostics do not resolve the concern or there are no DTCs present in the AWD module, reprogram the AWD module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. Refer to the appropriate section of the WSM. Once the repair is complete, verify the vehicle's ability to successfully enter and exit neutral tow mode by cycling the vehicle in and out of neutral tow mode a minimum of two times, allowing the vehicle to enter sleep mode (key-off for at least 5 minutes) be

the vehicle's center display screen indicates: USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.

Some 2021-2023 Bronco vehicles may encounter a Sta-bar Disconnect Service Required message in the instrument panel cluster and an illuminated warning light with any of the following diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. To correct the condition, follow the Service Procedure to address water intrusion and reprogram the CHCM.

The prep kit includes the controls, wiring, hoses and module configurations required to have a functional rear wiper, washer and defroster. Without the prep kit installed from the factory, the rear wiper, washer and defroster, will not function. The prep kit can be identified on the window sticker as Soft-Top, Cloth W/Prep Kit under the optional equipment/other heading. This is a normal condition and no repairs/upfitting should be performed. Do not submit a claim for this condition.

screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

This may be due to a concern with the all-wheel drive (AWD) module. Make sure the proper procedure is being followed to exit neutral tow mode by referring to the Owner's Manual > Towing Your Vehicle > Recreationally Towing Your Vehicle. Make sure the vehicle's battery is fully charged and then diagnose all diagnostic trouble codes (DTCs) in the AWD module. Refer to Workshop Manual (WSM), Section 307-07A. If diagnostics do not resolve the concern or there are no DTCs present in the AWD module, replace the transfer case and the AWD module. Refer to the appropriate section of the WSM. Once repair is complete, verify the vehicle's ability to successfully enter and exit neutral tow mode by cycling the vehicle in and out of neutral tow mode a minimum of two times, allowing the vehicle to enter sleep mode (key-off for at least 5 minutes) between each cycle. Inform customers that Ford is currently working on a software update to address this condition without a need

diagnostic trouble code (DTC) B11DB:08 in the body control module (BCM). This may be due to a loose fuse terminal for the 3 amp fuse in the battery positive fuse assembly. If this condition is present, compare fuse removal effort between the 3A fuse in the battery positive fuse assembly and like fuses in the under hood fuse box. If removal effort for the 3A fuse is low, replace the battery positive fuse assembly to correct this condition. Refer to Workshop Manual (WSM) Section 404-01 > Removal and Installation > Low Voltage High Current Fuse. For claiming, use causal part 14526 and M-time.

module (PCM), which may be more prevalent in high ambient air temperatures. For vehicles that meet this criateria, inspect the front of the vehicle for the presence of an aftermarket bumper and/or accessories which may restrict air flow to the charge air cooler and surrounding sensors. Remove the aftermarket accessory and return the vehicle to stock and reevaluate. If the concern returns with the stock bumper/accessories removed, proceed to normal Workshop Manual diagnostics.

Some 2021-2023 Bronco vehicles may encounter a Sta-bar Disconnect Service Required message in the instrument panel cluster and an illuminated warning light with any of the following diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. To correct the condition, follow the Service Procedure to address water intrusion and reprogram the CHCM.

Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition.

trouble codes (DTCs) stored in the all-wheel drive (AWD) module. The setting of these DTCs result in an inoperative 4WD system that may be intermittent. These DTCs may be setting due to a low battery state of charge. To correct the condition, follow the Service Procedure to verify the battery condition and reprogram the AWD module.

The Workshop Manual (WSM), Section 413-01 > pinpoint test (PPT) BC has been updated to address this concern. The AAT WSM updates include: improved diagnosis and testing, AAT sensor reset, and the AAT sensor interaction with climate control system and gateway module A (GWM).

It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

This code was intended for a right mirror indicator light emitting diode (LED) feature on vehicles and currently is not used. This code may be due to PDM module software. If the PDM module exhibits DTC B15F1:15, the DTC should be ignored.

(GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

screen, Android Auto Apple Carplay connectivity, checkerboard display and/or Bluetooth connectivity. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the SYNC 4 screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

If this symptom is exhibited have the technician inspect connector C1062 at the pressure transducer for corrosion and/or terminal fretting. The pins in this connector may be worn creating the intermittent A/C operation. Technicians can perform a wiggle test at this connector to duplicate the issue. If the concern can be duplicated with a wiggle test, replace the pigtail service connector and the pressure transducer sensor and install dielectric grease inside both to prevent reoccurrence.

warning light illuminated with any of the following diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. To correct the condition, follow the Service Procedure to address water intrusion and reprogram the CHCM.

Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.

THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. The correct date is April 30, 2023. Affected Vehicles: The build dates were updated. Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Service Action: Verbiage added to indicate the population will increase as more vehicles with modules needing recovery are identified. Owner Notification Mailing Schedule: Verbiage added on mailing owner letters to additional owners as they are identified. Owner Refund Expiration Date: The owner refund expiration date was incorrectly shown as May 27, 2022. The correct date is April 30, 2023.

trouble codes (DTCs) C05D9:19 and/or C05D9:99 stored in the all-wheel drive (AWD) module and inoperative AWD system. These DTCs maybe setting due to a low battery state of charge. To correct the condition, follow the Service Procedure to verify the battery condition and reprogram the AWD module.

For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM), telematics control unit (TCU) or gateway module (GWM) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.

cluster including but is not limited to Pre-Collision Assist Not Available, Hill Start Assist Not Available and/or Front Camera Malfunction. The vehicle may also have multiple communication fault diagnostic trouble codes (DTC) setting in and/or related to the high speed control area network 2 (HS-CAN2) modules. This may be due to a loose and/or improperly seated connector C210. If the vehicle exhibits the above conditions, access and inspect connector C210 for proper attachment and/or damage and repair as necessary. If this fault persists, refer to Workshop Manual, Section 418-00A and continue with normal diagnostics. For claiming, use causal part 14290 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. To correct this condition, replace the headlamp switch (service base PN: 11654). Refer Workshop Manual, Section 417-01.

amber stabilizer bar disconnect indicator and diagnostic trouble code (DTC) C103A:74 stored in the chassis control module (CHCM). This may be due to the software in the CHCM. To correct the condition, follow the Service Procedure to reprogram the CHCM.

This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCU) module software will prevent the receipt of software updates or enhancements for these modules Ford Power-Up or Lincoln Way. The module will operate as intended otherwise.

If these symptoms are encountered, inspect the wiring under the rear bumper for chaffing of the 13A409 harness close to connector C4369. If this is determined to be the cause of the issue, refer to Wiring Diagram Cell 005 for wiring repair. If no wiring issues are found, continue with normal diagnostics in Workshop Manual (WSM), Section 419-04.

have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. Switch and/or module replacement will not resolve this condition. Headlamp operation is not affected while the vehicle is ON. A new headlamp switch is currently under development to correct this condition. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment in October 2022, when parts are expected to become available. Follow up with the customer to confirm the appointment once OASIS is updated with the repair information.

battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

diagnostic trouble code (DTC) B1404:13 and/or B1407:13. This may be due to contamination and relative movement in the connection between the wiring harness and the side airbag. To correct the condition, follow the Service Procedure to replace the affected connector with a service pigtail and the affected side airbag.

Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option

the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCM) module software will prevent the receipt of software updates or enhancements for these modules from Ford Power-Up or Lincoln Way. The module will operate as intended otherwise.

trouble codes (DTCs) C05F9 and/or C05D9 stored in the all-wheel drive (AWD) module and inoperative AWD system. These DTCs maybe setting due to a low battery state of charge. To correct the condition, follow the Service Procedure to verify the battery condition and restore the AWD module logic.

For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM) or telematics control unit (TCU) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS  OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.

deactivated after the vehicle has been off for more than 5 minutes. The vehicle may exhibit false alerts from the parking aid warning system which may cause it to activate while driving or towing or due to the presence of a winch. This may be due to the software within the instrument panel cluster (IPC). To correct the condition, follow the Service Procedure and update the IPC software.

The vehicle may exhibit false alerts from the parking aid warning system which cause it to activate while driving or towing or due to the presence of a winch. This may be due to the software within the instrument panel cluster (IPC). To correct the condition, follow the Service Procedure and update the IPC software.

system may exhibit an illuminated red and/or amber stabilizer bar disconnect indicator and diagnostic trouble codes (DTC) C103A:74, C1B03:67 and/or C1B07:67 stored in the chassis control module(CHCM). This may be due to the software in the CHCM. To correct the condition, follow the Service Procedure to reprogram the CHCM.

Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). Before any repair attempts, try to authorize the vehicle via FordPass/LincolnWay app in order to verify the concern is still present. If the concern is present, make sure the GWM is at the latest software level. Start a new FDRS session and make sure the TCU is at the latest software level. If no software updates are available, remove the TCU and GWM fuses to reset the modules. Make sure the customer is able to authorize the vehicle from FordPass/LincolnWay to confirm the repair. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00.

instrument panel cluster (IPC) and diagnostic trouble codes (DTC) U012D, U0284 and/or U0285 stored in the powertrain control module (PCM). This may be due to water intrusion in the active grille shutter connector. To correct this condition, follow the Service Procedure to inspect for water intrusion in the active grille shutter harness connector and repair as needed.

illuminated warning indicators displayed in the instrument panel cluster (IPC). This may be due to an improper seating of the wiring harness push pins to the driveshaft loop which can cause an interference condition between the rear driveshaft and the 14405 harness near the C2370/C350 connector. If suspected, inspect the harness and connector for damage and repair as necessary. Once inspected and/or repaired fully, seat the harness push pins to the driveshaft loop.

Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). Before any repair attempts, try to authorize the vehicle via FordPass/LincolnWay app in order to verify the customer concern is still present. If the concern is present, make sure the GWM is at the latest software level, and then make sure the TCU is at the latest software level. If no software updates are available, remove the TCU and GWM fuses to reset the modules. Make sure the customer is able to authorize the vehicle from FordPass/LincolnWay to confirm the repair. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00.

inhibit the front parking aid sensor warning system and cause it to activate. As a resolution, the front sensors must be turned off by performing the following from the touchscreen; 1. Press Features on the touchscreen. 2. Press Driver Assistance > Park Aid Sensors > Front On, Rear On. 3. Front Sensors (Always) Off > Park Aid Sensors > Front Sensors (Always). Note: trying to adjust the location of the sensor will not resolve this concern. If the front sensors do not stay off after each key cycle monitor OASIS for additional information and schedule a service appointment with the customer once the repair becomes available.

diagnostic trouble code (DTC) B1404:13 and/or B1407:13. This may be due to contamination and relative movement in the connection between the wiring harness and the side airbag. To correct the condition, follow the Service Procedure steps to replace the affected connector with a service pigtail and the affected side airbag.

all 8 parking aid sensors and/or circuits. This may be due to the software within the parking aid module (PAM). To correct the condition, reprogram the PAM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 15K866 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. After PAM programing check for DTCs and correct as necessary.

cluster (IPC) and/or multiple communication fault diagnostic trouble codes (DTC) setting in and/or related to the HS2-CAN modules. This may be due to a loose and/or improperly seated connector C210. If the vehicle exhibits the above conditions, access and inspect connector C210 for proper attachment and/or damage and repair as necessary. To access the connector, remove the right side lower cowl side panel (follow Workshop Manual, (WSM) Section 415-00 > Removal and Installation > A-Pillar Speaker, Steps 9-10) and the glove compartment (follow WSM Section 501-12 > Removal and Installation > Glove Compartment). If this fault persists, refer to WSM Section 418-00A and continue with normal diagnostics.

Involves: Zone Lighting Battery Drain, Remote Start Battery Drain, Contrast improvements to analog rear view camera

in the instrument cluster followed by a double horn chirp immediately after starting the vehicle. This may be due to a software parameter in the driver door module (DDM) and/or the passenger door module (PDM). To correct the condition, follow the Service Procedure to reprogram the DDM and PDM.

all 8 parking aid sensors/circuits if 2 or more rear parking aid sensors/circuits have a concern. This is due to the software within the parking aid module (PAM), and module replacement will not resolve this condition. If the PAM sets DTCs for all 8 parking aid sensors/circuits, diagnose the rear parking aid sensor and circuit DTCs first. Reference Workshop Manual (WSM), Section 413-13A for parking aid diagnostic information. Ford is currently working on a software update that is expected to be available August 2021. The customer can continue to drive the vehicle and schedule a follow-up appointment for October, when software is expected to be available. Follow up with the customer to confirm the appointment once OASIS confirms software availability.

all 8 parking aid sensors and/or circuits if 2 or more rear parking aid sensors and/or circuits have a fault. This is due to the software within the parking aid module (PAM). If the PAM sets DTCs for all 8 parking aid sensors and/or circuits, diagnose the rear parking aid sensor and circuit DTCs first. Reference Workshop Manual (WSM), Section 413-13A for all parking aid diagnostic information. An update to the PAM software will be available in August 2021. Monitor OASIS for updates.

tailgate where the rear window weather strip contacts the tailgate. This may be due to the accumulation of dirt between the rear window seal and tailgate.

Some of the vehicles listed in the Model statement above may exhibit the driver or passenger side upper rail front trim panel with a warped or misaligned appearance.

latches come loose while driving.

This may be due to the register barrel detaching from the register assembly. Removal of the instrument panel is no longer required.

position and driving over rough roads and/or bumps. This may be due to the interface between the window glass and the body mounted glass run. To correct this condition, replace the body mounted glass runs using the body mounted glass run kit (3 door: M2DZ-9821597-E, and 5 door: M2DZ-7821597-F) which contains updated seals for improved sealing performance. For claiming, use causal part 9821597/7821597 and labor operations 23943A and 23943A19 in Section 12 of the Service Labor Time Standards (SLTS) Manual.

If a leak is identified from this area, refer to Workshop Manual (WSM), Section 501-18 Pinpoint Test (PPT) G for water leak diagnosis. If the PPT leads to the replacement of the header seal, a revised header seal has been released for service (M2DZ-7803110-H) which contains a thicker consistent bead of butyl across the entire length of the seal. The header seal will need to be firmly depressed and massaged to make sure all of the butyl that is across the entire header seal will properly adhere to the body, creating a water-tight seal. For claiming, use causal part 7803110 and labor operation 03110A in Section 12 of the Service Labor Time Standards (SLTS) Manual.

visors

locking of the driver door after the door is closed. This may be due to the driver placing their hand on the interior front door handle and inadvertently pushing the manual door lock toggle into the lock position. If the lock and latching mechanisms are functioning normally, and if there are no related diagnostic trouble codes (DTCs) or other issues identified, then the system is operating as designed.

snow or sand accumulation on the vehicles interior during a strong storm with high winds. To correct this condition, follow the Service Procedure to retrofit the soft top assembly.

may experience the overhead console sunglass bin cannot be locked in a closed position.

This may be due to the misalignment of the upper rail front trim panel.

position and driving over rough roads and/or bumps.

Some 2021-2023 Bronco vehicles equipped with a factory soft top roof may exhibit a headliner that is detaching from the soft top material. This may be due to the factory installation process. To correct this condition, follow the Service Procedure to reattach the headliner or replace the soft top roof material.

The interior door handle cable mounting bracket, base part number 78219A64 (right) and 78219A65 (left), are now available to service separately from the cables and latch mechanisms. It is no longer necessary to replace the complete latch assembly for a damaged interior door handle lock indicator mounting bracket.

Some 2021-2024 Bronco vehicles equipped with a factory soft top roof may exhibit a headliner that is detaching from the soft top material. This may be due to the factory installation process. To correct this condition, follow the Service Procedure to reattach the headliner or replace the soft top roof material.

vehicles interior during a strong storm with high winds. Inform customers that repair kits are currently on backorder and are expected to be available Q3 2024. Schedule a service visit for customers when the repair is available in Q3 2024. Monitor OASIS for additional information.

Some 2021-2023 Bronco vehicles equipped with a factory soft top roof may exhibit a headliner that is detaching from the soft top material. This may be due to the factory installation process.

This may be due to a contact condition that can occur during extreme off-road driving between the soft top rear window and the rear quarter panel. To correct the condition, follow the Service Procedure to modify the rear window.

This may be due to a lack of body seam sealer at the floor panel to trunk sheet metal joint. This repair procedure addresses water entry from underneath of the vehicle into the rear trunk area (jack storage compartment). This article does not apply if water is entering the vehicle from above the rear trunk area (such as from the roof, rear window etc.). To correct the condition, follow the Service Procedure to apply seam sealer to the forward trunk to floor panel sheet metal joint.

Some 2021-2024 Bronco vehicles may exhibit a whistle noise below the lower left windshield area at the bottom of the A-pillar. This may be due to a missed body sealer application at the factory.

Some 2021-2022 Bronco vehicles built on or before 25-Jul-2022 may exhibit a rattle noise from the tailgate when driving on rough roads. The rattle may diminish with the spare tire removed. This may be due to the design of the tailgate and tailgate hinges. To correct this condition, follow the Service Procedure to replace the tailgate and the upper and lower tailgate hinges.

Some 2021-2022 Bronco vehicles equipped with a soft top roof may experience paint scratches on the sports tube paint due to contact with the soft top roof frame during the open and close operation. This may be due to a lack of protective measures installed on the soft top roof frame. To correct this condition, follow the Service Procedure to install protective plates and hook and loop fasteners to sections of the soft top roof frame.

older style latch decal installed that is no longer available to order. Replacement hard top roof panels will come with a newer style latch decal. This will create an appearance mismatch condition with the original roof panels that will still have the older style decals installed. To correct this condition, follow the Service Procedure to install newer style latch decals on all original hard top roof panels.

This may be due to broken D-pillar clips on the rear window. To correct the condition, replace the rear window. Refer to the Workshop Manual (WSM), Section 501-18A > Removal and Installation > Soft Top Assembly.

attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel on the rear window that is too narrow. To correct this condition, replace the rear window assembly (service base part # 7842006). Refer to Section 501-18A > Removal and Installation > Soft Top Assembly.

windshield area at the bottom of the A-pillar. This may be due to a missed body sealer application at the factory. To correct this condition, follow the Service Procedure to reseal the affected body seam.

The rattle may diminish with the spare tire removed. This may be due to the design of the tailgate and tailgate hinges. To correct this condition, follow the Service Procedure to replace the tailgate and the upper and lower tailgate hinges.

This may be due to an oversized washer being used during production. To correct the condition, repair the paint damage to the rear quarter panel and replace the rear window assembly.

This may be due to broken D-pillar clips on the rear window. To correct the condition, follow the Service Procedure to replace the D-pillar clips with rivets and washers.

This may be due to a missed body sealer application at the factory. To correct this condition, follow the Service Procedure to reseal the affected body seam.

This may be due to incorrect door installation, alignment and/or incorrect tightening of the two bolts which hold the door to the vehicle body. To correct this condition, inspect for and address any damage to the door and/or latch components, then remove and reinstall the suspect door following the instructions located in the Digital Owners Manual, Removable Vehicle Components > Removable Doors > Removing and Installing the Doors. In this section you ll also find a detailed tutorial video of the process. If the noise persists, perform the Front/Rear Door Alignment procedure located in the Workshop Manual (WSM), Section 501-03 Body Closures.

This may be due to the factory installation process. To correct this condition, follow the Service Procedure to reattach the headliner or replace

vehicles interior during a strong storm with high winds. To correct this condition, follow the Service Procedure to retrofit the soft top assembly.

Quality Improvements Include: improvement to short window drop, improvement to window bounceback.

To correct the condition, follow the Service Procedure to diagnose and repair the water leak.

It is no longer required to replace the window assembly to repair this condition. Order the following buckle parts as needed: male side of the buckle (M2DZ-00817-C), which is located on the soft top window assemblies and the female side of the buckle (M2DZ-00817-A), which is located on the soft top cover. To install the male buckle, cut and remove the old plastic clip leaving the fabric loop (on the window assembly) fully intact. The service replacement male buckle includes an open slot that is used to slide the fabric loop through for installation. Sewing is not required for installation.

trail sights (base part number 9920038). This may be due to a lack of protective e-coating applied to the bolts during the manufacturing process. Replacement of the exterior bodyside grab handle assembly will no longer be required. Trail sight fasteners are now available on their own as SPN: M2DZ-18D654-A. This kit comes with two bolts and two nuts, enough to replace all fasteners on one trail sight assembly. These fasteners work on both the left and right trail sights.

extend the program 1 additional year providing the vehicle is still within base warranty mileage limits. Owner Notifications - Revised owner letters

loose soft top cover, and/or difficulty latching. This may be due incorrect soft top assembly installation, latch striker positioning and/or a failed soft top component. To correct the conditions, follow the Service Procedure to inspect the vehicle and adjust the soft top components as necessary.

an uneven height which may result in a poor appearance, excessive wind noise, water leaks and/or difficulty latching. This may be due to incorrect vertical adjustment of the front roof panel latch strikers. To correct this condition, follow the Service Procedure to adjust the front panel latch strikers.

Updates include hard top rear cap flushness and parallelism specifications and an enhanced diagnostics and testing section to assist with resolving concerns of hard top roof alignment, looseness, water leaks, and noise vibration and harshness (NVH). Submit photos of hard top roof concerns that require part replacement for any reason using web-based PTS or Mobile PTS Report a Vehicle Concern function. This applies to Broncos built on/after 12-Aug-2021 equipped with hard top roof or vehicles repaired under Customer Satisfaction Program 21B49. For claiming, use labor operation SUBPHOTO for reimbursement. The hard top roof is enhanced to meet standards expected by customers. To assist with long-term supplier quality, Ford is seeking immediate dealer feedback on customer concerns.

to contact with the soft top roof frame during the open and close operation. This may be due to a lack of protective measures installed on the soft top roof frame. To correct this condition, follow the Service Procedure to install protective plates and hook and loop fasteners to sections of the soft top roof frame.

This may be due to incorrect window glass adjustment from the factory. To correct this condition, perform the Front/Rear Door Window Glass Adjustment procedure located in the Workshop Manual, Section 501-11 > Front doors > Steps 18-26, Rear Doors > Steps 21-25. It is not necessary to remove the door panel to perform this adjustment. During adjustment, set the window regulator nuts to their most outboard position (this will move the top of the window inboard), then reevaluate the noise. Be sure to place the window in the fully down position during adjustment.

This may be due to poor roof installation, noisy roof seals or roof latches/locator pins wearing prematurely. Follow the service procedure to correct the source of the noise.

the rear of the vehicle while driving over bumps with the roof installed. This may be due to an insufficient gap between the hard top and the body rear quarter panel. To correct the condition, follow the Service Procedure to adjust this gap to the correct specifications.

This may be due to excessive gaps in the body seams from the factory. To correct the condition, follow the Service Procedure to reseal the affected body gaps and replace the front header seal.

This may be due to poor roof installation, noisy roof seals or roof latches/locator pins wearing prematurely. Follow the service procedure to correct the source of the noise.

This may be due to broken D-pillar clips on the rear window. To correct the condition, follow the Service Procedure to replace the D-pillar clips with rivets.

Submit photos of hard top roof concerns that require part replacement for any reason using web-based PTS or Mobile PTS Report a Vehicle Concern function. For payment, use labor operation SUBPHOTO for reimbursement. The hard top roof is enhanced to meet standards expected by customers. To ensure long-term supplier quality is maintained, Ford is seeking immediate dealer feedback on customer concerns.

opening the door causing resistance to opening. This may be due to an incorrect alignment of the side door and/or window. To correct this condition, ensure no damage exists to the door, latch or related components and make necessary repairs before continuing. If concern persists, perform the Up/Down, Fore/Aft Adjustment (steps 1-15), refer to Workshop Manual (WSM), Section 501-11, Front/Rear Door Window Glass Adjustment Procedure. If the concern has not been resolved, perform Pinpoint Test K located in Section 501-11 of the WSM.

This may be due to incorrect door installation, alignment and/or incorrect tightening of the two bolts which hold the door to the vehicle body. To correct this condition, inspect for and address any damage to the door and/or latch components, then remove and reinstall the suspect door following the instructions located in the Digital Owners Manual, Removable Vehicle Components > Removable Doors > Removing and Installing the Doors. In this section youll also find a detailed tutorial video of the process. If the noise persists, perform the Front/Rear Door Alignment procedure located in the Workshop Manual (WSM), Section 501-03 Body Closures.

Replacement rivets are now available (service part number W790580-S900). Each package contains 4 rivets.

This may be due to excessive gaps in the body seams from the factory. To correct the condition, follow the Service Procedure to reseal the affected body gaps and replace the front header seal.

Technical Information - Dealership: Updated with revised directions regarding hard top panels and rear cap assembly disablement and photo submission requirement. As a result, the Labor Allowances have also been updated.

exhibit a whistle noise originating from the front of the hood area when traveling at speeds above 30 mph (50 km/h). If the whistle noise can be eliminated by taping off the gap between the hood and grille opening, this condition may be due to the hood seal design. To correct this condition, replace the hood seal with the improved hood seal.

with the soft top roof frame during the open and close operation. This may be due to a lack of protective measures installed on the soft top roof frame. To correct the condition, follow the Service Procedure to apply protective hook and loop fasteners to sections of the soft top roof frame.

23-Jun-2021 may exhibit a whistle type noise coming from the drivers side mirror area of the vehicle. This may be caused by an excessive gap between the exterior mirror cover and glass housings. If the source of the noise is coming from the drivers door mirror assembly an updated exterior mirror cover is available to correct this condition.

vehicles, the exposed or unsealed edges on the molded in color hard top roof may cause an unsatisfactory appearance when exposed to extreme water and humidity. This concern is strictly an appearance issue as the function of the roof is uncompromised.

This concern is strictly an appearance issue as the function of the roof is uncompromised. The exposed or unsealed hard top edges may cause unsatisfactory appearance when exposed to extreme water and humidity.

the door causing resistance to opening. This may be due to an incorrect alignment of the side door and/or window. To correct this condition, ensure no damage exists to the door, latch or related components and make necessary repairs before continuing. If concern persists, perform the Up/Down, Fore/Aft Adjustment (steps 1-15), refer to Workshop Manual (WSM), Section 501-11, Front/Rear Door Window Glass Adjustment Procedure. If the concern has not been resolved, perform Pinpoint Test K located in Section 501-11 of the WSM.

This may be due to incorrect door installation, alignment and/or incorrect tightening of the two bolts which hold the door to the vehicle body. To correct this condition, inspect for and address any damage to the door and/or latch components, then remove and reinstall the suspect door following the instructions located in the Digital Owners Manual, Removable Vehicle Components > Removable Doors > Removing and Installing the Doors. In this section you ll also find a detailed tutorial video of the process. If the noise persists, perform the Front/Rear Door Alignment procedure located in the Workshop Manual (WSM), Section 501-03 Body Closures.

the front of the hood area when traveling at speeds above 30 mph (50 Km/h). If the whistle noise can be eliminated by taping off the gap between the hood and grill opening, this condition may be due to the hood seal design. Hood seal replacement will not resolve this condition. Inform customers that they can continue to drive the vehicle and Ford is currently working to release an improved seal design that will be available in October 2021. Follow up with the customer to schedule an appointment once OASIS confirms part availability.

In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is also possible that the door cannot be closed. If the door will not close, the instrument cluster will illuminate with a Door Ajar warning

systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

C0049:01 stored in the anti-lock brake system (ABS) module. Replace the brake fluid reservoir and the brake fluid level sensor electrical connector. Do not disconnect the brake fluid level sensor electrical connector, cut the connector 3-4 inches (75-100 mm) from the connector end and leave the brake fluid level sensor electrical connector attached to brake fluid reservoir. Include these parts in the same package when returning warranty replacement brake fluid reservoirs. The brake fluid reservoir with the electrical connector still connected should be packaged in the original box to protect it during shipping. For claiming, use causal part 2L210 and labor operations 2140A and 2219D45WR.

C0049:01 stored in the anti-lock brake system (ABS) module. Replace the brake fluid reservoir and the brake fluid level sensor electrical connector. Do not disconnect the brake fluid level sensor electrical connector, cut the connector 3-4 inches (75-100 mm) from the connector end and leave the brake fluid level sensor electrical connector attached to brake fluid reservoir. Include these parts in the same package when returning warranty replacement brake fluid reservoirs. The brake fluid reservoir with the electrical connector still connected should be packaged in the original box to protect it during shipping. For claiming, use causal part 2L210 and labor operations 2140A and 2219D45WR.

-Addresses an erroneous DTC caused by the Electronic Brake Booster (EBB) in cold climate

If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

drop and/or one-touch up and one-touch down feature operation. This may be due to a recent short drop enhancement that is contained in the driver door module (DDM) and passenger door module (PDM) software. To correct this condition, update the DDM and PDM to the latest software levels then download and run the Loss Of Power Window Initialization Concern application using Ford Diagnosis and Repair System (FDRS). When prompted by the application for a password, use DSPWR-308. If the vehicles DDM and PDM had software part numbers ending with CN or CR when it arrived, advise the customer that the vehicle will no longer exhibit a short drop event to all door windows anytime the vehicle is unlocked using the remote keyless entry (RKE), accessory keyless entry keypad, or the interior door unlock switch.

and passenger door module (PDM) that contains noticeable enhancements to the window short drop operation. This software level can be identified in the DDM and PDM as Software Part Number MU5T-14C064-CR or later. This software was released via a software update delivered over-the-air (OTA) starting in September 2023 if the vehicle's connectivity was enabled in the vehicle settings. Vehicles with this new software will exhibit a short drop event to all door windows anytime the vehicle is unlocked using the remote keyless entry (RKE), accessory keyless entry keypad, or the interior door unlock switch. The short drop function will return to the UP position when a lock input is received from these same inputs. For vehicles equipped with passive entry, a short drop event will not activate when a door is unlocked by placing a hand on an exterior door handle. 2023-2024 Bronco vehicles built on and after 10-Jul-2023 received this software from the factory.

The original parking brake switch design is no longer available. For vehicles within this build date that require parking brake switch replacement, follow the Service Procedure to install a steering column opening cover which will come with a new and improved parking brake switch design.

When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Quality Improvements Include: Improvements to neutral tow and EBB interaction, improvements to ESC-OFF switch not reacting, improvement to MIL lights triggering when doors are removed, Improvement to calibration of brake fluid viscosity algorithm to prevent false DTC detection at cold weather.

When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Customers who neutral (4-wheel flat) tow 2021-2022 Broncos equipped with an electronic brake booster (EBB) may report an inconsistent brake assist when a supplemental braking system has been installed. This may result from supplemental brake system set-up that does not account for the Broncos EBB system entering sleep mode (via the ABS module) after a pre-determined period of time following vehicle shut-down. This functionality is necessary to prevent battery drain. Enhanced software is under development to address this condition when the vehicle enters Neutral Tow mode. The new software is expected to be available in December 2022. Monitor OASIS for updates. Until the software becomes available, customers who meet this criteria may perform the procedures below to address this condition when neutral (4-wheel flat) towing their vehicle.

customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

inconsistent brake assist when a supplemental braking system has been installed. This may result from supplemental brake system set-up that does not account for the Bronco's EBB system entering sleep mode (via the ABS module) after a pre-determined period of time following vehicle shut-down. This functionality is necessary to prevent battery drain. Enhanced software is under development to address this condition when the vehicle enters Neutral Tow mode. The new software is expected to be available in September 2022. Monitor OASIS for updates. Until the software becomes available, customers who meet this criteria may perform the procedures below to address this condition when neutral (4-wheel flat) towing their vehicle.

(ABS) indicator and stability-traction control indicator when ambient temperatures are below freezing, and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters and the effects of low ambient temperature on brake fluid viscosity. This condition does not affect brake system hydraulic functionality. Clear the DTC to restore ABS and stability-traction control functionality and inform customers that Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) ABS update in November 2022 to prevent this condition.

brake system (ABS) warning indicator lamp with diagnostic trouble codes (DTC) C003A, C0036, C0037, and/or C0039 stored in the ABS control module. This may be due to damage or movement of the ABS tone ring on the rear axle. Remove the ABS sensor and inspect the rear ABS tone ring for damage or movement from its original position. If movement or damage has occurred, refer to Workshop Manual (WSM), Section 205-02 to complete the service procedure for axle shaft replacement. If no movement has occurred, refer to WSM, Section 206-09 for normal diagnostics.

When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

Some of the vehicles listed in the Model statement above may exhibit a loud front end clink/clunk noise that leads to the identification of a cracked or broken front differential frame mount bracket. This may be due to flexing of the front differential from driving in 4L for extended periods of time. Note: Advise the customer that 4L/Rock Crawl drive mode should only be used when necessary, as using 4L when not necessary can cause damage to the vehicle. Refer to the Owner's Manual for additional information.

Some of the vehicles listed in the Model Statement may exhibit soft top exterior wear on the sides of the soft top material above the B-pillar. This may be due to contact and rubbing between the soft top frame and soft top material.

Some of the vehicles listed in the Model statement above may a exhibit a factory soft top headliner that is detaching from the soft top material. This may be due to the factory installation process.

fixed time and M-Time with a limit.

Quality Improvements include: - Address incorrectly setting the Sta-Bar Disconnect DTC issue.

Quality improvements include: - Minimize time customer cannot enter the vehicle during future inhibit updates.

Some 2021-2022 Bronco vehicles equipped with a hard top may exhibit a loose and/or sagging headliner. This may be due to the factory installation process. To correct the condition, follow the Service Procedure to re-adhere the headliner.

Quality Improvements Include: Functionality of rear view camera is improved.

Quality Improvements Include: Fix for low power mode rearview camera distortion when the vehicle is shut off and restarted quickly.

the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.

Involves: Fix for availability of subscription services.

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.

- Resolves black screen issue caused when there is no SiriusXM disk space.

Some of the vehicles listed in the Model statement above equipped with a factory subwoofer may exhibit a rattle from right loadspace trim panel at high audio system volumes. This may be due to lose and/or broken attachments.

high audio system volumes.

-Adresses SYNC reboots and improves the vehicle's conectivity with the user's phone

vehicle

diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

Quality improvements include: -Various Apple Carplay quality improvements

Quality improvements include: - Management of memory space to allow future updates.

from right loadspace trim panel at high audio system volumes. This may be due to poor retention from the right loadspace trim panel tree fasteners. To correct this condition, follow the Service Procedure to replace the tree fasteners on the right loadspace trim panel.

(IPC), various diagnostic trouble codes (DTCs) related to charging system, and/or a charging system that has stopped functioning after water fording in muddy water. This may be the result of mud accumulation inside the generator causing it to fail. To resolve the concern, follow the Service Procedure to replace the generator and install a revised generator shield onto the vehicle.

is a trailer connected to the vehicle when no trailer is connected. The Workshop Manual (WSM), Section 417-01 > Trailer Lamps, has been updated with Pinpoint Test (PPT) J - Message Center Displays An Incorrect Trailer Message.

(IPC) after water fording in muddy water. This may be the result of mud accumulation inside the generator causing it to fail. To resolve the concern, follow the Service Procedure to replace the generator and install a revised generator shield onto the vehicle.

may exhibit poor Sirius XM satellite radio reception and/or satellite radio signal loss in areas with tall structures, rural areas with dense foliage or other similar obstructions. This may be due to the antenna positioning. To correct the condition, follow the Service Procedure to relocate the antenna.

Assembly Reimbursement

r/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

delayed engagement/shift concerns. Refer to Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing for normal diagnostics. The WSM has been updated with information from previously published articles related to this concern.

backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

the part number called out in the Service Procedure. Some 2021-2024 Bronco vehicles equipped with a MT88 manual transmission may experience a rotational scraping noise while the transmission is in neutral, 1st or 2nd gear with the clutch pedal released and may be more noticeable in ambient temps below 10C (50F) and after a cold soak. This noise may diminish as the transmission warms up. This may be due to the 5th and 6th gear synchronizer rings.

Some 2021-2023 Bronco vehicles may exhibit no 3rd gear engagement and/or a grinding noise going into 3rd and/or 4th gear. This may be due to the transmission shifting system and clutch interaction such as a lack of full clutch disengagement during shifts and/or placing weight upon the gear shift lever while driving. To correct this condition, follow the Service Procedure to replace the 3rd and/or 4th gears and/or synchronizers as needed.

This may be due to the transmission shifting system and clutch interaction such as a lack of full clutch disengagement during shifts and/or placing weight upon the gear shift lever while driving. To correct this condition, follow the Service Procedure to replace the 3rd and/or 4th gears and/or synchronizers as needed.

the transmission is in neutral, 1st or 2nd gear with the clutch pedal released and may be more noticeable in ambient temps below 10C (50F) and after a cold soak. This noise may diminish as the transmission warms up. This may be due to the 5th and 6th gear synchronizer rings. To correct the condition, follow the Service Procedure to replace the 5th and 6th gear synchronizer rings.

ambient temps below 10C (50F) and after a cold soak with the transmission in neutral, 1st and/or 2nd gear and clutch engaged. The noise may go away as the transmission warms up. This may be due to the 5th and 6th gear synchronizer rings. To correct the condition, follow the Service Procedure to replace the 5th and 6th gear synchronizer rings.

available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

This may be due to contact and rubbing between the soft top frame and soft top material. To correct the condition, follow the Service Procedure to replace both right and left deflectors attached to the soft top frame and soft top material.

This may be due to contact and rubbing between the soft top frame and fabric. To correct the condition, follow the Service Procedure to replace both right and left deflectors attached to the soft top frame and soft top cover.

This may be due to the factory installation process. To correct the condition, follow the Service Procedure to re-adhere the headliner.

excessive wax raising from the surface. To correct this condition, follow the Service Procedure to clean the rubberized floor.

This may be due to the factory installation process. To correct the condition, follow the Service Procedure to re-adhere the headliner.

This may be due to the air flow mode door inlet strategy while in recirculation mode. This strategy periodically purges the cabin air every 30-60 minutes depending on conditions the vehicle is operated in. If monitoring the Air Inlet Door PID with FDRS, it can go to approximately 50 % movement of the Air Inlet Door while in recirculation mode. During this climate control system strategy operation the recirculation button light should not go off. This is normal operation of the climate control system and no repairs should be attempted. If the recirculation button/light goes off then reference Workshop Manual (WSM), Section 412-00.

This may be due to the sealing on the climate control case. To correct the condition, follow the Service Procedure to apply butyl tape to cover small holes in the fresh air inlet door.

This may be due to the sealing on the climate control case. To correct the condition, follow the Service Procedure to apply butyl tape to cover small holes in the fresh air inlet door.

and/or the climate control housing. This may be due to the sealing on the climate control case. To correct the condition, follow the Service Procedure to apply butyl tape to cover small holes in the fresh air inlet door.

Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.

active to enable voice interactions and use of the steering wheel Voice Control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interactions capability can be identified as also being equipped with the built in Connected Navigation feature which includes a navigation tab on the touchscreen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.

the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature allows the driver to activate the SYNC 4 system without pushing the steering wheel switch. Under the touchscreen Settings > Voice Settings the preferred Wake Word can be changed. The feature can also be disabled if the customer does not want the SYNC voice commands being activated without touching the steering wheel switch. This feature is not a defect. Do not submit a claim for this condition.

In the affected vehicles, the front driveshaft constant-velocity (CV) joint boot material is not robust for this application and may fail under normal vehicle usage. A failed CV joint boot may result in a loss of grease and the accumulation of debris in the CV joint, leading to noise and/or vibration while driving.

features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to the vehicle. If the telematics control unit (TCU) on the vehicle does not exhibit any diagnostic trouble codes (DTC), but the customer is running into these app concerns, this may be due to poor cell signal getting to the TCU. The TCU - Provisioning Application on the Ford Diagnosis and Repair System (FDRS) scan tool will provide cell signal strength information that can help to diagnose the source of the poor cell signal. If poor cell signal is found, refer to WSM 415-00 to help identify an antenna concern. Be sure the vehicle is an open environment.

signal lamps) may have a whistle noise that originates from the left exterior mirror. This may be due to the design of the exterior mirror cover. To correct this condition, follow the Service Procedure to replace both the left and right exterior mirror covers.

signal lamps) may have a whistle noise that originates from the left exterior mirror. This may be due to the design of the exterior mirror cover. To correct this condition, follow the Service Procedure to replace both the left and right exterior mirror covers.

It is not possible to reinstall one of these struts once they become detached from the frame. If this occurs, a service strut must be ordered which will arrive with a compression bracket which maintains the exact strut length required for installation. For installation instructions, refer to the Workshop Manual, Section 501-18A. The larger, rear struts are available by ordering (service part number: M2DZ-78515A60-B). The smaller, front struts are available by ordering (service part number: M2DZ-78515A59-B). Each part number contains 1 strut.

direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.