2022 Ford Bronco Sport TSBs
137 Technical Service Bulletins across 15 categories
Categories
Engine
45 bulletinsCustomer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and...
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8F35 Transmission Upstream Catalytic Converter Replacement, If Required
This article supersedes TSB 25-2511 to update the Service Procedure and Parts List.
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Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
Customer Satisfaction Program 25N03 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission.
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One-Time Catalytic Converter Replacement, If Required
This article supersedes TSB 25-2428 to update the Parts List.
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Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
This article supersedes TSB 25-2063 to update the Service Procedure.
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Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
Some 2021-2024 Bronco Sport, 2020-2024 Escape/Corsair/Edge/Nautilus/Transit Connect and 2022-2024 Maverick vehicles may...
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exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color, this may indicate possible cross contamination of engine coolant and transmission fluid due to an internally leaking transmission fluid cooler assembly.
This article supersedes TSB 25-2016 to update the parts list and Service Procedure.
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Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump. This may be due to contamination in the engine's cooling system.
Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump.
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This may be due to contamination in the engine's cooling system.
Some of the vehicles listed in the Model statement above may exhibit a loss of engine coolant from a leak at the coolant pump.
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This may be due to contamination in the engine's cooling system.
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport...
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vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L FHEV powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events.
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks.
This article supersedes TSB 23-2335 to update the TSB title, vehicles affected and parts list.
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Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.
This article supersedes TSB 23-2298 to update the production fix date and parts list.
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Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L engine built on 24-Jul-2021 and through 14-Dec-2023 may exhibit a hissing noise from rear liftgate area when driving straight between 35-50 mph (5680 km/h). This may be due to the absence of the rear floor insulator located in the spare tire compartment. To correct this condition, follow the Service Procedure to install a rear floor insulator in the spare tire compartment.
Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse...
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(R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks.
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This may be due to contamination in the coolant system. To correct this condition and prevent recurrent water pump failures, perform a coolant system flush. Refer to the Workshop Manual (WSM), Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Flushing > Steps 1-8. Then replace the coolant pump. Refer to the WSM, Section Engine Cooling - 1.5L EcoBoost > Removal and Installation. Fill and bleed the coolant system properly. Refer to the WSM, Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Draining, Vacuum Filling and Bleeding. Note: Repeat steps 10-12 a total of 10 times to remove any remaining air trapped in the system.
Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750,...
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F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak,...
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refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving...
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proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59...
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Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Addinf owner letters. First part submitted 01/02/24
Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59...
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Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2023 Bronco Sport...
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vehicles equipped with a 2.0L engine built on or before 28-Feb-2022 or 2020-2022 Escape/Corsair non-plug in hybrid electric vehicle (PHEV) vehicles built on or before 30-Apr-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.
2022-2023 Escape and Bronco Sport vehicles equipped with 1.5L engines should add local fuel once the vehicle arrive to...
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the dealership to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between manufacturing plant and final market. Make sure that the vehicles in stock have local fuel added.
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on 24-Jul-2021 and through 31-Aug-2023 may...
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exhibit a hissing noise from rear liftgate area when driving straight between 35-50 MPH (56 80 Km/h). This may be due to the absence of the rear floor insulator located in the spare tire compartment. To correct this condition, follow the Service Procedure to install a rear floor insulator in the spare tire compartment.
Some 2022-2023 Bronco Sport/Escape vehicles equipped with a 1.5L engine and 2022-2023 Corsair vehicles equipped with a...
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2.5L engine, built on 01-Sep-2022 and through 06-Apr-2023, may exhibit a low coolant level with engine oil in the coolant and/or coolant in the engine oil. This may be caused by an internal oil cooler leak. To correct this condition, follow the Service Procedure to test and replace the oil cooler.
Some 2020-2022 Escape built and 2021-2023 Bronco Sport vehicles, built on or before 28-Sep-2022, equipped with a 1.5L...
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Ecoboost engine and a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 stored in the powertrain control module (PCM). This may be due to the catalytic converter. To correct this condition, follow the Service Procedure to replace the catalytic converter.
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles built on or before 23-Mar-2022 may...
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exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine and active torque coupling differential may exhibit a...
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hissing noise from rear liftgate area when driving between 35 to 50 MPH (56-80 Km/h). This condition could be eliminated when the vehicle is driven in slippery mode. This condition does not affect the vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform the customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in September 2023. The replacement of the rear drive unit (RDU) is not recommended for this condition. Monitor OASIS for additional information and schedule a service appointment for customers once the repair becomes available.
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may require removal of the accessory drive...
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belt, such as during the coolant pump removal and installation procedure. The accessory drive belt removal and installation procedure in the Workshop Manual (WSM), Section 303-05A, has been updated to eliminate the requirement to remove the fender splash shield and replace the front fender molding and rocker panel molding.
Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with the 1.5L engine may exhibit a lugging vibration...
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and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. This condition is more noticeable when the vehicle is driven in ECO mode. This mode was designed to deliver maximum fuel efficiency and increase the driving range.
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine may exhibit: insufficient cooling from the air...
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conditioning (A/C), under hood popping/knocking/hissing noises and/or under hood smoke, coolant stains and/or spills on to the A/C compressor and clutch assembly. The compressor clutch might fail after operating the A/C system if the exterior of the compressor gets wet. Perform pin point test J, refer to the Workshop Manual, Section 412-00 Climate Control System > General Information > Diagnosis and Testing. If a compressor clutch failure is identified, replace the compressor clutch only. Do not replace the A/C compressor if no performance issues are identified. Document the PPT J results in the warranty claim. For claiming, use causal part 19V649 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Some 2022-2023 Bronco Sport and Maverick vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit the engine...
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not restarting after an auto start/stop event with diagnostic trouble code (DTC) P164C stored in the powertrain control module (PCM). The malfunction indicator lamp (MIL) may also become illuminated after the vehicle experiences a second event before it can be brought in for service. This may be due to an internal issue with the PCM. To correct the condition, check the battery condition and state of charge, then replace the PCM and re-evaluate the concern. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the concern persists, refer to Workshop Manual, Section 303-14B and perform Pinpoint Test AA for normal diagnostics.
Some 2021-2023 Bronco Sport vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P025A, P025B,...
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P00C6, P008A, P0627 and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness, connector pin push-outs or loose/corroded grounds to the fuel pump control module (FPCM) connector, PCM connector and/or battery junction box connector. Inspect the following connectors for 1.5L and 2.0L engines: C1551B, C1035A, C110, C401, C4033, C4330. Verify the connections are fully seated, without damage and/or pushed out pins/terminals prior to performing Workshop Manual (WSM) diagnostics or replacing any components. Inspect G404 and verify it's clean and secure. If any connector damage is found, repair as necessary. Refer to Wiring Diagram, Cell 005.
Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine ...
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Replacement of High-Pressure Fuel Injectors
2020-2022 Model Year Escape and Corsair, 2021-2022 Bronco Sport and 2022 Maverick Vehicles Equipped With a 2.0L EcoBoost...
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Engine Vehicle Emissions Control Information Label Update Owner Letters
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles built on or before 23-Mar-2022 may...
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exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Certain 2020-2022 Model Year Escape and Corsair, 2021-2022 Bronco Sport and 2022 Maverick Vehicles Equipped With a 2.0L...
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EcoBoost Engine Vehicle Emissions Control Information Label Update
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit a hard, stiff, and/or...
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difficult to turn condition due to a lack of power steering assist during engine start-up with various U3000 diagnostic trouble codes (DTCs) and/or U3000:66. To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using (FDRS) tool. If DTCs U3000 returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and...
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2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC touchscreen. This may be due to the software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14F642 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2021-2022 Escape vehicles built on 01-Oct-2020 and through 21-Jul-2022 and equipped with 1.5L engine and vacuum...
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booster and 2021-2022 Bronco Sport vehicles built on or before 2-Dec-2021 may exhibit a squeal noise from the front brakes when applied at low or high speed. The alternate front brake disc (standard version) improves high frequency noise performance. To correct this condition, follow the Service Procedure to perform the replacement of the front brake discs.
Some 2022 Escape and Bronco Sport vehicles equipped with 1.5L engines should not be taken out of transport mode before...
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customer delivery to reduce the risk of driving performance issues such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to carbon fouled spark plugs from repeated engine ignition starts without driving the vehicle to normal operation temperatures (82C to 97C) during cold weather. Make sure that the vehicles in stock are in transport mode. Refer to the Workshop Manual (WSM), Section 419-10 Malfunction Electronic Modules > General Procedures.
Some 2021-2022 Bronco Sport vehicles equipped with 2.0L engine may exhibit a malfunction indicator lamp (MIL) with...
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diagnostic trouble codes (DTCs) P0036 and/or P0138 stored in the powertrain control module (PCM). This may be due to corrosion or water intrusion in connector C201 and/or C1570. Prior to performing Workshop Manual (WSM) diagnostics, inspect the male and female side of connector C201 and C1570 for signs of corrosion or water intrusion. If corrosion or water intrusion is found, replace connector C201 and/or C1570 with a pigtail kit and apply Motorcraft Electrical Grease (XG-12) or equivalent.
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and...
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2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2021-2022 Bronco Sport vehicles equipped with a 1.5L engine may exhibit coolant stains on the A/C compressor.
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If coolant stains are observed on the A/C compressor, inspect the A/C system for leaks. Refer to the Workshop Manual, Section 412-00 Climate Control System > General Information > A/C Compressor Leak Detection to ensure proper function. If no performance issues are identified, do not replace the A/C compressor for this condition.
Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L...
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EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. If the diagnostic procedures lead to replacement of the turbocharger assembly, note that a lower level service component has been released K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport for service to replace the actuator, actuator rod and both e-clips instead of a complete turbocharger assembly. When replacing the wastegate actuator, it is required to replace all parts included in the service kit.
Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021...
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Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.
Electrical
26 bulletinsSome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford...
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App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an...
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inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024...
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Ford and Lincoln vehicles equipped with a B&O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). This may be due to software in the digital signal processing (DSP) module. To correct this condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4.
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center...
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display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location...
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toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in...
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the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity...
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concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM...
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using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM...
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using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected.
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Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the...
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FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021...
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EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable.
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Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Some 2021-2023 Bronco Sport vehicles built on or before 01-Nov-2022 equipped with light emitting diode (LED) control...
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module (A2C7636130500 printed onto the module label) may exhibit a condition where the daytime running lamps (DRLs) stay on for up to 10 minutes after the vehicle is turned off and/or daytime running lamps momentarily dim to park intensity when the turn signal lamp is cancelled before returning to full DRL intensity. This may be due to the software in the LED control module. To correct this condition, follow the Service Procedure to replace both LED control modules and update the configuration of the body control module (BCM).
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the...
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FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022...
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and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.
Some 2021-2022 Bronco Sport vehicles may exhibit a condition where the low beams turn on by themselves while the vehicle...
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is OFF for 10 or more minutes with diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. To correct this condition, replace the headlamp switch (service base PN: 11654). Refer Workshop Manual, Section 417-01.
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended.
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It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Some 2021-2022 Bronco Sport vehicles built on or before 07-Nov-2022 may exhibit a squeak/rattle/creak noise from the...
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roof opening panel when the glass is closed or in vent position while driving on uneven highways. This may be due to roof opening panel bolts not being properly secured. To correct this condition, confirm that the bolts on each side of the moon roof are properly tightened. If the bolts are not properly tightened, tighten the bolts. Refer to the Workshop Manual Section (WSM), Section 501-17 Roof Opening Panel Glass > Removal and Installation.
Some 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote...
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features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022...
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Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.
Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote...
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features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode.
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This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control,...
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battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable.
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Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
Some 2020-2021 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an...
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inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.). Diagnostic trouble code (DTC) B1088:87 may be present in the driver door module (DDM). This may be due to the software in the DDM. To correct the condition, reprogram the DDM with the latest software level of the Ford Diagnosis and Repair System (FDRS). After reprogramming the DDM, run the DDM configuration application and perform a window learn routine via FDRS. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Transmission
14 bulletinsSpecial Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control...
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Assembly Reimbursement
* 2021-2024 Bronco Sport built on or before 15-Dec-2024<br /> * 2022-2024 Mustang Mach-E<br /> * 2022-2025 Escape built...
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on or before 22-May-2025<br /> * 2024 Maverick vehicles built on or after 17-Jan-2024<br /> <br /> Some of the above vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct the condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and labor operation numbers 7001D and 7001D4.
This article supersedes TSB 24-2386 to update the Service Procedure and Part List.
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Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch
Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviato...
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r/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on...
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backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Some 2022 Escape built on or before 03-Mar-2022, 2022 Bronco Sport built on or before 04-Mar-2022 and 2022 Maverick...
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built on or before 25-Jan-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM).
Certain 2022 Model Year Multiple Vehicle Lines Equipped with 8F35 Transmissions Transmission Replacement In all of the...
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affected vehicles, the snap ring that is used to hold the 8F35 transmission clutch compression spring engaged was not fully seated in the assembly process. When the snap ring is not fully seated, the transmission will function as if the C clutch is partially engaged. The customer may experience rough shifts until the transmission can adapt to the clutch performance. There is a potential long term durability concern associated with the compromised function of the clutch.
Some 2021-2022 Mustang Mach-E built on or before 17-Jan-2022, 2022 Escape built on or before 03-Mar-2022, Bronco Sport...
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built on or before 04-Mar-2022, 2022 Maverick built on or before 25-Jan-2022 and 2022 Transit built on or before 17-May-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, perform Pinpoint Test D. Refer to Workshop Manual (WSM), Section 307-05 > Diagnosis and Testing. If the GSM is not operating correctly, perform the replacement of the GSM. Do not perform a PMI after installing a new GSM assembly. The GSM is shipped with the latest software level. For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2020-2022 Escape/Corsair vehicles built on or before 17-May-2022 and 2021-2022 Bronco Sport vehicles built on or...
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before 25-Feb-2022 may exhibit a hiss or rattle noise while driving. This may be due to an internal issue with the manual park release cable. If the noise is eliminated when the cable is disconnected from the transmission, install a new manual park release cable assembly LX6Z-7D246-T. Refer to the Workshop Manual (WSM), Section 307-05 > Automatic Transmission External Controls > Removal and Installation.
Some 2021-2022 Mustang Mach-E vehicles built on 01-Aug-2021 and through 18-Jan-2022, 2022 Maverick vehicles built on...
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13-Sep-2021 and through 18-Jan-2022, 2022 Escape vehicles built on 24-Sep-2021 and through 18-Jan-2022, 2022 Bronco Sport vehicles built on 08-Nov-2021 and through 18-Jan-2022 may exhibit a shift knob can be rotated without stepping on the brake pedal, although the transmission remains in park (P). This condition may be intermittent, more noticeable in warmer temperatures. DTC P0929 may also be set in the gear shift module (GSM). This may be due to a GSM concern. To correct the condition, follow the Service Procedure to update the GSM.
Some 2021-2022 Mustang Mach-E, 2022 Escape/Bronco Sport/Maverick/Transit vehicles may exhibit a powertrain malfunction...
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(wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit...
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transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265). To correct the condition, remove the transmission and replace the internal case half pump seals. Refer to Workshop Manual (WSM), Section 307-01.
Some 2022 Escape and Bronco Sport vehicles may exhibit a powertrain malfunction (wrench) indicator with diagnostic...
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trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2021-2022 Bronco Sport vehicles built on or before 22-Feb-2022 may exhibit a hiss or rattle noise while driving.
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This may be due to an internal issue with the manual park release cable. If the noise is eliminated when the cable is disconnected from the transmission, install a new manual park release cable assembly. Refer to the Workshop Manual (WSM), Section 307-05 > Automatic Transmission External Controls > Removal and Installation.
Brakes
12 bulletinsFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad...
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systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse...
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(R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code.
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If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse...
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(R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles built on or before 23-Mar-2022 may exhibit...
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driver assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool, update the PSCM to the latest software level. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2020-2022 Escape vehicles built on 1-Nov-2020 and through 29-Aug-2022 and 2021-2022 Bronco Sport vehicles built on...
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or before 23-Sep-2022 may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle and interaction of the caliper housing with the pad backplate. To correct this condition, follow the Service Procedure to replace the rear caliper bushings.
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles may exhibit any of the following driver...
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assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the power steering control module (PSCM). To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool. Update the PSCM to the latest software level.
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied.
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When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Some 2022 Bronco Sport vehicles built on 04-Aug-2022 and through 05-Aug-2022 may exhibit an ABS warning indicator with...
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diagnostic trouble code (DTC) C0030:07 stored in the ABS module. The vehicle may also exhibit a squeal noise from the left front wheel area. This may be due to a condition where the wheel bearing and snap ring are not fully seated in the left wheel knuckle causing contact between the front halfshaft and wheel knuckle. To correct this condition, follow the Service Procedure to diagnose and replace the wheel knuckle, hub, bearing and front halfshaft.
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied.
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When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Some 2020-2022 Escape and 2022 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R)...
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in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the rear caliper bushings.
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles may exhibit any of the following driver...
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assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the power steering control module (PSCM). To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool. Update the PSCM to the latest software level.
Body & Paint
11 bulletinsThis article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator.
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One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
Some 2020-2022 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an...
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inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.).
Some 2020-2024 Escape, 2021-2024 Bronco Sport and 2022-2024 Maverick vehicles may exhibit the uncommanded locking of the...
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driver door after the door is closed.
Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition...
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where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.
When replacing the liftgate latch assembly on 2021-2022 Bronco Sport vehicles, the service part number called out in the...
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parts catalog for the liftgate latch assembly M1PZ-7443150-B is incorrect. The correct service part number is JL1Z-7443150-A.
Certain 2022 Model Year Bronco Sport Big Bend vehicles LED Fog Lamps Monroney Label (Window Sticker) Mismatch- Owner...
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Letter
Some 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles may exhibit a condition where the...
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door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the exterior.
Certain 2022 Model Year Bronco Sport Big Bend vehicles LED Fog Lamps Monroney Label (Window Sticker) Mismatch
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport and 2022 Maverick vehicles may exhibit a condition where the...
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door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the outside.
Some 2021-2022 Bronco Sport vehicles equipped with passive entry system may experience a condition where the liftgate...
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passive entry feature is inoperative. This may occur if the user inadvertently presses the liftgate button on the passive key fob once and then presses the exterior liftgate release switch, causing the liftgate passive entry feature to become inoperative. To correct this condition, press the liftgate button twice on the passive key fob to restore the liftgate passive entry feature functionality.
Some 2020-2022 Escape, 2021-2022 Bronco Sport and 2022 Maverick vehicles may require servicing of the interior door...
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handle lock cable mounting bracket on the interior door handle. The interior door handle cable mounting bracket, part number right hand LJ6Z-78431B14-A and left hand LJ6Z-78431B15-A are now available to service separately from the cables and latch mechanisms. It is no longer necessary to replace the complete latch assembly for a damaged interior door handle lock indicator mounting bracket.
Software & Calibration
4 bulletinsThis article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above...
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may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement...
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above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
This article supersedes TSB 25-2031 to update the parts list.
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Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity.
This article supersedes TSB 21-2236 to update the models and year affected.
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Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Suspension
4 bulletinsThis article supersedes TSB 25-2143 to update the production fix date.
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Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
This article supersedes TSB 25-2095 to update the Service procedure.
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Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
This article supersedes TSB 25-2051 to update the parts list.
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Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
This article supersedes TSB 24-2348 to update vehicles affected and labor operation description.
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Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.
Other
4 bulletinsCustomer Satisfaction Program 24N08 - Supplement #1 Certain 2021-2024 Bronco Sport, Escape, Mach-E, and 2022-2024...
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Maverick Vehicles Drivers Side Seat Buckle Replacement
Certain 2021-2024 Bronco Sport, Escape and 2022-2024 Maverick Vehicles Drivers Side Seat Buckle Replacement
Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse...
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(R) in cold weather and/or high humidity.
Special Field Action 23L05 Certain 2022 - 2023 Model Year Bronco Sport, and Certain 2023 Model Year Maverick Vehicles...
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Mobile Hot Spot Credit
Steering
3 bulletinsThis article supersedes TSB 25-2347 to update the vehicle build dates Some of the vehicles listed in the Model statement...
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above may exhibit a clicking, creaking, clunking, rattle, rotational noise from the front strut area when turning the steering wheel. This may be due to an interference between the front jounce bumper and the rod. Additional model information: * 2021-2025 Bronco Sport Badlands vehicles equipped with minor feature code DWAAN (Performance suspension) * 2025 Bronco Sport Sasquatch vehicles equipped with minor feature code DWAA3 (High ride suspension)
Some of the vehicles listed in the Model statement above may exhibit a clicking, creaking, clunking, rattle, rotational...
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noise from the front strut area when turning the steering wheel. This may be due to an interference between the front jounce bumper and the rod. Additional model information: * 2021-2025 Bronco Sport Badlands vehicles equipped with minor feature code DWAAN (Performance suspension) * 2025 Bronco Sport Sasquatch vehicles equipped with minor feature code DWAA3 (High ride suspension)
Some 2021-2022 F-150 and Bronco vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay...
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active to enable voice interactions and use of the steering wheel Voice Control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interactions capability can be identified as also being equipped with the built in Connected Navigation feature which includes a navigation tab on the touchscreen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.
Infotainment
3 bulletinsCERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES UPDATE SYNC SOFTWARE
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for...
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diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
HVAC & Climate
3 bulletinsSome 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving.
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This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed.
Some 2021-2022 Bronco Sport vehicles may exhibit a rattle or flapping noise coming from the rear air duct vents while driving.
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This may be due to the normal operation of the rear air duct vents. To determine if this is a normal condition, perform a road test at 40 MPH (65 Km/h) or above. Inspect if the noise is coming from the rear vents. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed.
Some 2022 Ford and Lincoln vehicles may need to perform A/C leak detection diagnostics.
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The 2022 Workshop Manual (WSM), Section 412-00 for A/C leak detection diagnosis is incomplete and is in the process of being updated. At this time, Pinpoint Test AN of Section 412-00 in the 2022 F-150 WSM can be used temporarily for the service procedure and specifications. Use the correct vehicle specific removal and replacement sections as needed. A new labor operation 19700A45 has also been released to align with the new procedure.
Fuel System
3 bulletinsThis article supersedes TSB 22-2176 to increase the labor operation allowance and update the part list.
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Some 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before 14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
Some 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before...
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14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles equipped with 4-wheel drive (4WD) may...
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exhibit a grinding/rubbing noise from floor pan/underbody area. This noise will be most noticeable on tip in acceleration and may be due to a mispositioned fuel tank heat shield. To correct the condition, follow the Service Procedure to reposition the fuel tank heat shield.
Pre-Delivery & Maintenance
2 bulletinsVarious 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check...
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Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
The Service Awareness Newsletter is an informal communication that contains information that may not be presently...
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available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
Tires & Wheels
2 bulletinsSome 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped...
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with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.
Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial...
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direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
Lighting
1 bulletinAll 2021-2023 Bronco Sport vehicles have a headlamp low beam pattern with a dark band above the vertical reference line.
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It is by design that there is no light directed in this area to satisfy regulatory requirements and also to minimize glare to oncoming traffic. Secondly, in the low beam pattern there is some light directed upward to satisfy regulatory requirements and also to assist with overhead sign visibility. This a characteristic of the vehicle. Do not attempt any repairs for this condition.