2014 Fiat 500e TSBs

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

on about 81,000 of the above vehicles may have backup lamp illumination timing that does not meet customer expectations. The PCM must be reprogrammed with new software.

Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Some customers may describe that the soft top will not open when pressing the unlock button for more than three seconds.

Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Some customers may describe that the soft top will not open when pressing the unlock button for more than three seconds.

Clockspring.~ Please refer to section 19 EPS steering column for service procedures.~

on about 81,000 of the above vehicles may have backup lamp illumination timing that does not meet customer expectations. The PCM must be reprogrammed with new software.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

09, 2015 PLEASE REMOVE FROM YOUR FILES. BULLETIN INFORMATION REGARDING UPDATING MODULES SOFTWARE: VTM, BCM, OBCM, PIM, AND BPCM IF REQUIRED. *LJ UPDATED 8/25/15. *PE

installed in the vehicle.

If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~

dress engines, but labeled as component engine 68275870AA or 71AA. The received engine will be configured for use with an automatic transmission, (includes auto transmission adapter plate / flexplate) or manual transmission. (includes flywheel / clutch asm) The received engine will be configured with or without a block heater. If required, dealer to purchase/install the block heater. The included instruction sheet K6855863AB in engine kit 68275870AA is to be followed for all applications that it applies. Please see the sheet for details. In addition to the items detailed in instruction sheet K6855863AB, please read the following below to determine the rework required to install this engine into a 2012- 2018 Fiat 500 (FF) with 1.4L EAB normally aspirated engine: 1) determine which condition exists for the received service engine a) vehicle has a manual transmission, received manual transmission engine. b) vehicle has a manual transmission, received automatic transmission engine. c) vehicle has an automatic transmission, received automatic transmission engine. d) vehicle has an automatic transmission, received manual transmission engine. 2) follow below steps based on condition (a) through (d) above. Condition a) No further rework required, other than ordering/installing a block heater if required. Condition b) Remove flexplate / auto trans adapter plate / auto trans engine mounting bracket / auto trans engine oil dipstick from new service engine. Transfer flywheel / clutch / manual trans engine mounting bracket / manual trans engine oil dipstick from old engine. Order/install block heater if required. Condition c) Identify the automatic transmission adapter plate on the original engine. Looking at the rear of the vehicle engine with adapter plate mounted:

installed in the vehicle.

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

(VTM), Body Control Module (BCM), On-Board Charging Module (OBCM), Power Inverter Module (PIM) and Electric Vehicle Control Unit (EVCU) if required. Several software improvements are available for vehicles equipped with a 83 KW electric motor. Improve Air Conditioning operation. Improvements to help reduce 12 volt battery drain when charging the vehicle with incompatible charging station. Improvements to DTC diagnostics. Enhancements to the central door lock feature. Improvements to locate the vehicle, using the smartphone app. Increase cabin preconditioning time from 2 to 10 minutes. Enhancements to the high voltage charging system. Improves the accuracy of the vehicle estimated range. Improve the total Lifetime energy consumed information that is display on a smartphone app.

(VTM), Body Control Module (BCM), On-Board Charging Module (OBCM), Power Inverter Module (PIM), Battery Pack Control Module (BPCM) and Electric Vehicle Control Unit (EVCU) if required. Several software improvements are available for vehicles equipped with a 83 KW electric motor. ? Improve Air Conditioning operation. ? Improvements to help reduce 12 volt battery drain when charging the vehicle with incompatible charging station. ? Improvements to DTC diagnostics. ? Enhancements to the central door lock feature. ? Improvements to locate the vehicle, using the smartphone app. ? Increase cabin preconditioning time from 2 to 10 minutes. ? Update information that is displayed by the cluster. ? Enhancements to the high voltage charging system. ? Improves the accuracy of the vehicle estimated range. ? Improve the total Lifetime energy consumed information that is display on a smartphone app.

(VTM), Body Control Module (BCM), On-Board Charging Module (OBCM), Power Inverter Module (PIM), Battery Pack Control Module (BPCM) and Electric Vehicle Control Unit (EVCU) if required. Several software improvements are available for vehicles equipped with a 83 KW electric motor. ? Improve Air Conditioning operation. ? Correct blinking charge indicator (goal post). ? Correct 12 volt battery drain when charging the vehicle. ? Improvements to DTC diagnostic?s. ? Enhancements to the central door lock feature. ? Improvements to locate the vehicle, using the smartphone app. ? Increase cabin preconditioning time from 2 to 10 minutes. ? Update informations that is displayed by the cluster. ? Enhancements to the high voltage charging system. ? Improve the total Lifetime energy consumed information that is display on a smartphone app.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): P0141-00 - Oxygen Sensor 1/2 Heater Performance. Improved reverse lamp activation time. Cranks fast, as if no compression. P1524-00 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled (2014 Vehicles only). P1128-00 - Closed Loop Fueling Not Achieved - Bank 1 Upstream (2014 Vehicles only). P1046-00 - Cylinder 1 Oil Supply Solenoid Valve Overcurrent. P1048-00 - Cylinder 2 Oil Supply Solenoid Valve Overcurrent. P104A-00 - Cylinder 3 Oil Supply Solenoid Valve Overcurrent. P104C-00 - Cylinder 4 Oil Supply Solenoid Valve Overcurrent. P061A-00 Internal Control Module Torque Performance (2014 Vehicles only). Improved cold weather starting, below -20 C (-4 F). The following powertrain system improvement/enhancement has been released to improve the accuracy of Mode 6 data parameters in generic scan tools.

(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.

this is normal and not a defect.

this is normal and not a defect.

semi and full synthetic oils.

awareness regarding the use of aftermarket parts.

structural repair parts usage.

awareness regarding the use of aftermarket parts.

structural repair parts usage.

(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

The customer may describe a gap between the "500" nameplate and the instrument panel bezel.

industry awareness regarding the recommended usage of Authentic Mopar Glass.

industry awareness regarding the recommended usage of Authentic Mopar Glass.

The customer may describe a gap between the "500" nameplate and the instrument panel bezel.

may describe a clicking sound from the wheel?s plastic trim inserts when moving slowly or when stopped. The issue is heard on sunny days when the sun heats up the wheels and plastic inserts.

Brake System (ABS) module and Regenerative Brake Controller (RBC) module software. U0001-00 - CAN C BUS. (Sets in ABS and RBC Module). U1487-00 - Implausible Data Received From Regenerative Brake Controller. (Sets in ABS Module). U1200-00 - Lost Communication with Power Inverter Module. (Sets in ABS Module).

Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

update of the Anti-lock Brake System (ABS) module and Regenerative Brake Controller (RBC) module software. SYMPTOM/CONDITION: U0001-00 - CAN C BUS. (Sets in ABS and RBC Module). U1487-00 - Implausible Data Received From Regenerative Brake Controller. (Sets in ABS Module). U1200-00 - Lost Communication with Power Inverter Module. (Sets in ABS Module).

A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) set in the EVCU memory: P1A21-00 - HV Battery Contactor Control Sequence Incorrect. In addition the customer may notice one of the following conditions: When an Electric Vehicle Supply Equipment (EVSE) is plugged in approximately 17 seconds after key off, the vehicle will not charge and will not power down. This could lead to potential 12V battery drain after prolonged period of time. When the battery temperature is below -30C (-22F) and above 50C (122F), the thermal system does not function. When a Level 1 EVSE is plugged in, the displayed charge time estimation for Level 2 is over estimated. The following improvements/enhancements are also included in this software release: Improved shift strategy involving shift lever position.

SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) set in the EVCU memory: P1A21-00 - HV Battery Contactor Control Sequence Incorrect. In addition the customer may notice one of the following conditions: When an Electric Vehicle Supply Equipment (EVSE) is plugged in approximately 17 seconds after key off, the vehicle will not charge and will not power down. This could lead to potential 12V battery drain after prolonged period of time. When the battery temperature is below -30C (-22F) and above 50C (122F), the thermal system does not function. When a Level 1 EVSE is plugged in, the displayed charge time estimation for Level 2 is over estimated. The following improvements/enhancements are also included in this software release: Improved shift strategy involving shift lever position.

SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) set in the EVCU memory: P1A21-00 - HV Battery Contactor Control Sequence Incorrect. In addition the customer may notice one of the following conditions: When an Electric Vehicle Supply Equipment (EVSE) is plugged in approximately 17 seconds after key off, the vehicle will not charge and will not power down. This could lead to potential 12V battery drain after prolonged period of time. When the battery temperature is below -30C (-22F) and above 50C (122F), the thermal system does not function. When a Level 1 EVSE is plugged in, the displayed charge time estimation for Level 2 is over estimated. The following improvements/enhancements are also included in this software release: Improved shift strategy involving shift lever position.

Library for specifications so a suitable alternative can be used

B)

industry awareness regarding the use of recycled or salvage parts.

industry awareness regarding the use of recycled or salvage parts.

Print I-Sheet for technician use.

Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.