2021 Ducati Multistrada TSBs

Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.

Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.

Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.

13 Summary: Applicability: Incorrect evaluation of the wear condition of front wheel bearings, and Error C1134 High DRL temperature (update) for the Multistrada. Melting of coolant distributor due to engine overheating for all models.

12 Summary: Various DTC, DWC, DQS, BSD, Cruise Control warning lights illuminating on the Multistrada. Surface damage of oil sump for the Streetfighter V4 and new upper chain sliding shoe and adhesive neoprene pad for the Streetfighter V2. New engine ECU calibration for DP1 exhaust system for all models.

10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot peg holder plate and stand support fixing screws for a all models.

Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.

Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale; and timing layshift seal removal for a all models.

Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.

06 Summary. Turn-by-Turn pictogram indications while using Rally Riding mode and auxiliary tank installation instructions for Desert X; and exhaust manifold discoloration for all models.

Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the Scrambler.

Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.

Applicability: Multistrada V4 STD/S MY2021-2022 (all country versions). This technical service bulletin addresses isolated reports of "rattling" noise coming from the engine area. An optional noise-reducing service solution is provided, along with associated parts details. This document has been redacted for sensitive pricing information.

Applicability: Multistrada V4 STD/S/PP MY 2021-2023 (all country versions). This technical service repair bulletin informs dealers and service managers of the release of a new engine control calibration update related to diagnostic strategies, throttle-closing improvements in "Key Off", and improved refresh rate for gear indication. This document has been redacted for sensitive pricing information.

Applicability: All Models. This bulletin summarizes latest tips and tricks concerning Desert X turn-by-turn function; Multistrada fuel tank cap cover, canister purge valve error code, and possible generator malfunction; and immobilizer instrument panel error on all models.

Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.

Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.

Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.

ABS Wiring Positioning, Thermostatic Valve Revision, Gearchange Pedal Height Adjustment, and Fuel Level Indication information.

17: Checking for correct positioning of the rear brake hose. Monster 937 (all model versions), pg. 21: Possible CAN line and speed sensor Errors; pg.22 Possible breakage of the right-hand footpeg holder plate. Multistrada V4, V4S: pg.49 Information for upcoming motorcycles. Panigale V4, SP2: pg.59 Possible aesthetic imperfection in tank right or left rear sections. Streetfighter V4 S MY22, pg.69; Electronic configuration for part number update of hlins suspension

Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.

Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.

10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314

sensor validations; Multistrada V4S, Multistrada V4S Sport, P.11-Hands Free fuel tank cap; P.12-Headlight temperature error.

Applicability: Multistrada V4 Model Year 2021 (all model versions). This service bulletin provides dealers and service managers information regarding the layout of the Fuel Tank Breather and Drain Hoses on the Multistrada V4. Additionally, it highlights precautions to ensure correct positioning of the hoses during maintenance and/or repair of the motorcycle.

Applicability: Multistrada 950 Model Year 2021 (all versions). This service bulletin informs dealers and service managers of isolated reports of possible coolant leaks from the head-cylinder coupling area, at low mileage and before the first service. It also provides a service inspection (up to a certain VIN) and adjustment if necessary, and augments existing pre-delivery instructions for the listed model. This document has been redacted for sensitive pricing information.

Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.

This technical service bulletin informs dealers and service managers how to apply a soundproofing pad on the engine canister filter, and to inspect the orientation of the side stand return spring to prevent the gear-change lever from binding under the springs. Service solutions and part information are included, as well as warranty information. This document has been redacted for sensitive pricing information.

Applicability: Multistrada V4 Standard MY 2021 (all versions); Multistrada V4 S MY 2021 (all versions). This technical service bulletin informs dealers and service managers of two service updates to the listed models. These updates involve engine sound-proofing pads and side-stand spring orientation. This bulletin also provides service instructions, parts information and warranty instructions. This document has been redacted for sensitive pricing information.

Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.

Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.

Applicability: All Models. This service repair bulletin provides a quick reference table for available rear brake updates. It replaces and cancels service bulletin SRV-SRB-23-051 published on 09/27/2023.

Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.

Ducati Connect and Sygic app improvements for the Multistrada; possible contact between left rear subframe cover & rear shock absorber for the Panigale; fuel tank tabs information for the Streetfighter.

Applicability: Multistrada V4S Model Year 2021-2022. This service bulletin provides installation instructions for a lowering spring kit, for the front fork and rear shock absorber. Associated parts information, and special tool requirements are also included. This document has been redacted for sensitive pricing information..

Applicability: Multistrada V4S Model Year 2021-2022. This service bulletin provides installation instructions for a lowering spring kit, for the front fork and rear shock absorber. Associated parts information, and special tool requirements are also included. This document has been redacted for sensitive pricing information..

15 Summary: Applicability: Multistrada. Availability and characteristics of a particular racing exhaust, and possible abnormal play of passenger seat.

11 Summary: Improvement of graphics matching between tank cover and fuel tank for the Multistrada V4 Rally. Improvements to wheel rim protections for the Diavel V4. Possible slight contact of rear tire with auxiliary fuel tank bottom for the Desert X. Rear wheel nut color info for the Streetfighter V4 Lamborghini. Instructions for final drive chain replacement on all models.

03.Fuel transfer for Desert X, and headlight replacement for all models.

02. Front mudguard update for Desert X; installation of the center stand for the Multistrada V4, aluminum fuel tank corrugations for all models, and cosmetic defects or transport damage on carbon rims in all models.

11-Hands free system software reprogramming failure. Control unit lockout / bike off. Multistrada V4 All Model Years, P.34-Possible erratic idling rpm and hard starting. Panigael Superleggera V4, all Versions, all model yrs., P. 43- Information for the assembly of the Akrapovi DP2 exhaust.

This service bulletin informs dealers and service managers about of a possible misalignment of the Fuel Tanks Fill Cap Cover (with respect to the Fill Cap itself) and/or incorrect closure of the Mobile Phone Compartment Lid. It also provides service instructions should the situation be encountered.

Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.

Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.

01. Error code for Multistrada V4; ion battery indications and precautions, possible clutch slippage, and possible variations in foot peg areas for Desert X, and possible steering damper noise in all models.

Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.

21 & 22) Informs on instrument panel and central stand updates. Pg 10, no 23 informs on gear box secondary shaft possible oscillations of the final drive chain.

Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.

Indications for heat exchanger after removal in Panigale, and Streetfighter, V2 models; initial battery activation precautions for all models; and guidelines for fuel tank and injector pipe replacement in Panigale, and Streetfighter, V4 models.

Applicability: Multistrada. This bulletin provides instructions for correct bike battery charging and maintenance procedure.

Ap0plicability: Multistrada V4 Model Year 2021. This service bulletin informs dealers and service managers of the activation of a service program intended to recompense owners affected by SRV-RCL-21-002 CR207. This bulletin describes communications, complimentary service options, warranty instructions, and administrative procedures to be executed at dealer level.

Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.

Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices

Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.

Applicability: Multistrada V4 S/STD MY 2021-2022 (all versions, excluding Pikes Peak). This technical service bulletin informs dealers and service managers of updates and quality checks required for the listed units. This document has been redacted for sensitive pricing information. Referenced documents are available to NHTSA upon request.

Applicability: Multistrada V4 (all model years and versions). This electronic service bulletin informs dealers and service managers about a new diagnostic equipment software release, that allows assignment of accessories to unit's specific VIN, enabling more refined configuration control. The bulletin provides assignment instructions and associated warning and cautions.

Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.

Applicability: Multistrada V4 S and Sport Model Year 2021 (USACDN-MEX country versions). This service bulletin informs dealers and service managers of the deployment and activations instructions for a new proximity warning system to help riders maintain awareness of surrounding traffic. This document has been redacted for sensitive pricing information.

Applicability: Multistrada V4, all versions, model year 2021. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include front fork coloring, and hands-free antenna.

Pg 34 : Infotainment system and user interface improvements. Pg. 35: Improvement e-mail announcements for customers.

Applicability: Multistrada V4S Model Year 2021 (all versions). This service bulletin provides dealers and service managers information relating to the connectivity and instrument panel of the applicable model. It includes specific smartphone/device application configurations that could resolve possible faults, as well as a FAQ list, and a faults list associated with specific smart phone operating systems.

16 Summary: Applicability: Multistrada-Orientation of the side stand springs, and the configuration of aluminum side panniers. Panigale-Wrong mileage deadline on service warning panel. All Models-Final drive chain oxidation.

Panigale MY2021-2022, P.42-Rear-view mirror upgrade.

This service bulletin informs dealers and service managers of the potential for the Givi side panniers to be manually opened, even when the lock is engaged. The bulletin further informs on the solution implementation for production units, and a service solution for retailed units. This document has been redacted for sensitive pricing information.

Pg 4: Informs on new activation procedure for Tire Pressure Monitoring System (TPMS). Pg 8: Informs on precautions for installation of the heated handgrips (part no. 96680702A) during pre-delivery operations. Pg. 9: Informs on possible erratic idling rpm and hard starts.

Pg 7: Informs on difficulties in opening the side panniers (part no. 96781551AA).