2015 Dodge Viper TSBs

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image.

to water shorting the door module and possibly causing corrosion. Customers may experience intermittent loss of power window operation.

washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

A small number of customers may experience a low battery condition due to the radio remaining powered up after the ignition has been turned off.

Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

to water shorting the door module and possibly causing corrosion. Customers may experience intermittent loss of power window operation.

to water shorting the door module and possibly causing corrosion. Customers may experience intermittent loss of power window operation.

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

The customer may experience no sound and is also unable to adjust the radio volume.

to water shorting the door module and possibly causing corrosion. Customers may experience intermittent loss of power window operation.

Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

to water shorting the door module and possibly causing corrosion. Customers may experience intermittent loss of power window operation.

A small number of customers may experience a low battery condition due to the radio remaining powered up after the ignition has been turned off. Also the customer may notice when the radio is set to an SiriusXM station it may switch by itself to an AM station.

A small number of customers may experience a low battery condition due to the radio remaining powered up after the ignition has been turned off.

A small number of customers may experience a low battery condition due to the radio remaining powered up after the ignition has been turned off.

Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

TO WATER SHORTING THE DOOR MODULE AND POSSIBLY CAUSING CORROSION. CUSTOMERS MAY EXPERIENCE INTERMITTENT LOSS OF POWER WINDOW OPERATION."

installed in the vehicle.

If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~

installed in the vehicle.

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**

(OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.

high-speed right-hand cornering when the engine is at light throttle and high RPM, engine oil can be forced into the Make Up Air hose. This condition may compromise engine durability.

Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

high-speed right-hand cornering when the engine is at light throttle and high RPM, engine oil can be forced into the Make Up Air hose. This condition may compromise engine durability.

This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTCs) has been set in the PCM memory: ? P0300 - Multiple Cylinder Misfire. ? P0521 - Engine Oil Pressure Sensor Performance.

See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**

(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

rare conditions during high-speed right-hand cornering when the engine is at light throttle and high RPM, engine oil can be forced into the Make Up Air hose. This condition may compromise engine durability. All vehicles must have the engine oil and oil filter changed and an updated oil management system must be installed which includes a new valve cover assembly with a relocated make up air (MUA) fitting and new baffle.

If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.

engine is at light throttle and high RPM, engine oil can be forced into the Make Up Air hose. This condition may compromise engine durability.

this is normal and not a defect.

semi and full synthetic oils.

Detected Message

awareness regarding the use of aftermarket parts.

structural repair parts usage.

compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

leak axle fluid.

Detected Message

awareness regarding the use of aftermarket parts.

structural repair parts usage.

(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

industry awareness regarding the recommended usage of Authentic Mopar Glass.

Customers may experience the liftgate glass may break if the rear defogger - Electric Backlight (EBL) has been turned on. This is caused from the carbon fiber contacting the EBL grid.

Customers may experience the liftgate glass may break if the rear defogger - Electric Backlight (EBL) has been turned on. This is caused from the carbon fiber contacting the EBL grid.

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

industry awareness regarding the recommended usage of Authentic Mopar Glass.

This is caused from carbon fiber trim contacting the EBL grid.

plastic panels and applying corrosion protection.

A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image. Navigation lost vehicle position, during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, ? Listen? to text, will only play 1st message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC. Notify user when messaging features are not s

A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.

If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

A small number of customers may experience one or more of the following: **Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles).** Intermittently blind spot chime will not turn off (KL vehicles only). Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, ? Listen? to text will only play first message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values. Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. Ability to press VR button for more than one second.**

If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient tempe

A small number of customers may experience one or more of the following: Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient temperature as ?- - ? not n

A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user wh

A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D

A small number of customers may experience one or more of the following: ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user when messaging features are not supported on certain phones/devices. ? Shows direction and distance for POI when using VR.

A small number of customers may experience one or more of the following: ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Keyboard improvements, in the Points Of Interest (POI) section. ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Making assist calls. ? App functionality and screen displays. ? Displays correct media, song titles and tracks. ? Travel

If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.

A small number of customers may experience one or more of the following: Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles).** Intermittently blind spot chime will not turn off (KL vehicles only). Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender's phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, Listen, to text will only play first message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values. Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. Ability to press VR button for more than one second.** Faster response time when using the Remote

A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display cameras previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR Listen to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.

number of customers may experience one or more of the following: Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient temperature as ?- - ? not normal values. Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. HVAC temperature out of sync with radio display (KL Only).** Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Displays correct media, song titles and tracks. Incoming calls, audio enhance

SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: **Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles).** Intermittently blind spot chime will not turn off (KL vehicles only). Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, Listen to text will only play first message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as - - not normal values.

18.01.35 (BU Vehicles)

Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

18.01.35 (BU Vehicles)

18.01.35 (BU Vehicles)

Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

Creating a Star case and recording the MDN and MEID with in the Star Case. The Star center will reply back with an access code that will need to be entered into the radio. The customer may notice that their Uconnect Apps do not work and they can?t register with Uconnect.

Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

updating the radio software.

BULLETIN INVOLVES INSPECTING AND UPDATING RADIO SOFTWARE *CN

APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE

Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Library for specifications so a suitable alternative can be used

industry awareness regarding the use of recycled or salvage parts.

industry awareness regarding the use of recycled or salvage parts.

Print I-Sheet for technician use.

Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

B)

technician an overview of the steps a customer will need to take to complete the update.

Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure