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2012 Dodge Ram 2500 TSBs

296 Technical Service Bulletins across 15 categories

Engine

76 bulletins
10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10229031

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10223854

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four...

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piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].

10223814

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves selectively erasing and reprogramming the...

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Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: U0140 - Lost Communication With Body Control Module (BCM) (12 MY DJ only) P0300 - Multiple Cylinder Misfire.The P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20F(-29C). P2008 - Short Runner Valve (SRV) Control Circuit. P1004 - Short Runner Valve Control Performance. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P0456 - Evap System Small Leak(applies only to vehicles equipped with a CNG engine): Excess gasoline mode operation under normal operating conditions (switching to gasoline mode too often). Slight hesitation on initial acceleration when starting in gasoline mode. Engine speed fluctuation on first gasoline to CNG mode transition under extremely low ambient temps.Also software enhancements were made to improve transmission durability.

10223599

Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.

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To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220868

Transfer Case Gear Motor/Actuator Installation Guidelines.

10220837

GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position.

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The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.

10220687

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10219927

MASTER CYLINDER, Brake A new master cylinder reservoir has been made available that is backward compatible but not...

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interchangeable with old parts as follows: 68144489AA MASTER CYLINDER (OLD) or 68144492AA RESERVOIR (OLD) should be replaced with 68285796AA MASTER CYLINDER AND 68285797AA RESERVOIR (NEW) in pairs and not individually.

10219836

Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks.

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If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.

10218451

MASTER CYLINDER, Brake A new master cylinder reservoir has been made available that is backward compatible but not...

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interchangeable with old parts as follows: 68144489AA MASTER CYLINDER (OLD) or 68144492AA RESERVOIR (OLD) should be replaced with 68285796AA MASTER CYLINDER AND 68285797AA RESERVOIR (NEW) in pairs and not individually.

10218178

Part Description: Thermostat, Engine Issue Description: Important!

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There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance.

10217521

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10217461

Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...

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P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

10216418

68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for...

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Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

10216406

Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and...

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reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner Valve Control Performance

10216395

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10216338

Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.

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The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

10216280

Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...

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P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

10215990

Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now...

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available as part of the standard diagnostic process located in TechCONNECT>Service Info.

10215879

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10212290

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10190615

Transfer Case Gear Motor/Actuator Installation Guidelines.

10190584

GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position.

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The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.

10189369

Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine...

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Control Module (ECM) with new software. Pickup trucks equipped with a 6.7L Cummins diesel have software improvements/enhancements available for the following DTC's: P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT P0101 - MASS AIR FLOW SENSOR "A" CIRCUIT PERFORMANCE P0191 - FUEL RAIL PRESSURE SENSOR CIRCUIT PERFORMANCE P2000 - NOx ABSORBER EFFICIENCY BELOW THRESHOLD (Diagnostic improvements) P2002 - DIESEL PARTICULATE FILTER EFFICIENCY BELOW THRESHOLD (for high altitude failures) P2195 - O2 SENSOR 1/1 OUT OF RANGE HIGH P2196 - O2 SENSOR 1/1 OUT OF RANGE LOW P2270 - O2 SENSOR 1/2 OUT OF RANGE HIGH P2271 - O2 SENSOR 1/2 OUT OF RANGE LOW P241A - O2 SENSOR 1/1 AND 1/2 OXYGEN CONCENTRATION MISMATCH P242F - DIESEL PARTICULATE FILTER RESTRICTION - ASH ACCUMULATION P2453 - DIESEL PARTICULATE FILTER PRESSURE SENSOR A CIRCUIT PERFORMANCE P2609 - INTAKE AIR HEATER SYSTEM PERFORMANCEVehicles flashed to address the above codes should be driven and repair validated. If code(s) return, follow diagnostic procedures available in DealerCONNECT/TechCONNECT.Improvements other than DTC robustness or enhancements: Improve cruise control functionality Display correct EGR position on WiTech Corrected CAC Outlet temperature voltage reading Display Correct alternator voltage in WiTech Correct for OBD II Readiness for frequent regeneration monitor Correct water in fuel (WIF) parameter to wiTECH ScanTool may report a code as stored, even though the fault has been cleared by completing a significant number of drive cycles without a repeat occurrence Active codes not always displayed correctly Engine derate with IOD removed. This will help prevent turbo damage due to oil thickening in cold climate start up on new vehicles in transit Scan tool readiness reporting issues EGR Valve cleaning and monitoring enhancements to help reduce occurrences of P04

10188685

Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now...

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available as part of the standard diagnostic process located in TechCONNECT>Service Info.

10187058

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10175677

Valve Body Pressure Testing Plug Inspection

10175618

RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm).

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Notify independant repair facilities when they order valve body.

10170314

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.

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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

10162498

Head-Cylinder

10162497

Head-Cylinder

10162495

Engine Oil- OW20

10162493

Engine Oil- OW20

10162477

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks.

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Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

10151696

Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having...

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stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10149034

Inspection and Return: Motor - Window Regulator,Frt.

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&Rear Door

10149021

2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s...

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Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

10149019

HVAC Blower and Wheel HVAC blower motor is inoperative.

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Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

10149018

HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently).

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Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

10149014

Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp.

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Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

10149013

Compressor HVAC compressor is inoperative.

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Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

10149012

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is...

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intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

10149011

Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review...

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information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

10149010

Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130.

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Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

10149005

Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015.

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If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

10149004

Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390...

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or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

10140206

P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have...

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stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

10140094

Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

10140087

68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for...

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Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

10140076

Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and...

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reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner Valve Control Performance

10140065

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10140006

04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership.

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Suspect stock of part number: 04627694AAmust be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before17 April, 2017.

10139989

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10139764

Flash: Malfunction Indicator Lamp (MIL) Illumination.

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Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: P0300 - Multiple Cylinder Misfire.The P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20F(-29C). P2008 - Short Runner Valve (SRV) Control Circuit. P1004 - Short Runner Valve Control Performance. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P0456 - Evap System Small Leak(applies only to vehicles equipped with a CNG engine): Excess gasoline mode operation under normal operating conditions (switching to gasoline mode too often). Slight hesitation on initial acceleration when starting in gasoline mode. Engine speed fluctuation on first gasoline to CNG mode transition under extremely low ambient temps.Also software enhancements were made to improve transmission durability.

10139712

Part Description: Thermostat, Engine Issue Description: Important!

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There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance.

10139009

68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for...

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Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

10138998

Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and...

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reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner Valve Control Performance

10138987

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10138861

Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks.

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If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.

10137045

Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please...

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contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

10137044

Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster...

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or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

10137000

Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now...

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available as part of the standard diagnostic process located in TechCONNECT>Service Info.

10136974

Flash: Malfunction Indicator Lamp (MIL) Illumination.

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Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300 - Multiple Cylinder Misfire NOTE: The P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20F(-29C). ? P2008 - Short Runner Valve (SRV) Control Circuit ? P1004 - Short Runner Valve Control Performance ? P2016 - Intake Manifold Runner Position Sensor Circuit Low ? P2017 - Intake Manifold Runner Position Sensor Circuit High ? P0456 - Evap System Small Leak Customers may also experience any of the following conditions (applies only to vehicles equipped with a CNG engine): ? Excess gasoline mode operation under normal operating conditions (switching to gasoline mode too often) ? Slight hesitation on initial acceleration when starting in gasoline mode ? Engine speed fluctuation on first gasoline to CNG mode transition under extremely low ambient temps

10136863

Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now...

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available as part of the standard diagnostic process located in TechCONNECT>Service Info.

10136461

Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.

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The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

10128971

68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for...

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Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

10128959

Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and...

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reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner Valve Control Performance

10128948

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10128923

Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.

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The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

10121927

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...

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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

10121737

Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...

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P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

10051771

DODGE TRUCK: NEW SOFTWARE IMPROVEMENTS AND/OR ENHANCEMENTS AVAILABLE FOR CUMMINS DIESEL ENGINE THAT SELECTIVELY ERASE...

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AND REPROGRAM THE ENGINE CONTROL MODULE (ECM). MODEL 2012 RAM 922500, 3500). *PE

10044184

CHRSYLER: FLASH: DIAGNOSTIC AND SYSTEM IMPROVEMENTS.

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THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE ENGINE CONTROL MODULE (ECM) WITH THE NEW SOFTWARE. *JS

Other

65 bulletins
11010205

Plate - Planetary

10248517

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10226283

Center Console.

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10217426

On Board Diagnosis (OBD) Monitor Readiness

10216348

Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available

10216188

On Board Diagnosis (OBD) Monitor Readiness

10175743

Disinfectant Solution Recommended for COVID-19

10175501

Speed Control Operates Intermittently

10175088

Speed Control Operates Intermittently

10174168

Speed Control Operates Intermittently

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10162507

Actuator-Multiaitr

10162505

Mat Kit- Floor Front

10162502

Power Transfer Unit

10162488

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

10162486

FASCIA - REAR

10151769

On Board Diagnosis (OBD) Monitor Readiness

10151699

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having...

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MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151692

Message You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

10149036

Molding Sill-Rear

10149009

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.

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If no response is received within 15 minutes, then proceed with required repair.

10149002

Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable.

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Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

10148990

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat...

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covers and seat cover repairs.

10140249

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140248

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140227

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140226

You have been identified as either having stock, or have stock in transit to your dealership.

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As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

10140211

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140210

P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership.

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Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

10140103

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140102

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140101

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140100

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140099

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140098

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140097

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140096

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140015

Shop Certification Program Guidelines

10140014

Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

10140008

Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership.

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Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10139680

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance.

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This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

10136471

Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10128933

Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available

10069152

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068542

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10064537

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10064535

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10064533

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063261

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063260

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063259

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063253

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062718

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062717

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062716

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062715

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062708

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062142

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061879

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Electrical

47 bulletins
11004993

Replacement Totally Integrated Power Module (TIPM) Displays Incorrect Vehicle Identification Number (VIN) Current and...

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Active

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10229947

(PCM) with new software

10229871

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10228020

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

10225951

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically...

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damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10223855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

10222885

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221380

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10220993

RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the...

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flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect

10219830

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10218783

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10218303

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10218037

Hands Free Module Prompts Begin Erroneously.

10217942

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10216452

Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM).

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The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF

10216390

Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves replacement of the Oxygen Sensor...

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Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. ? P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note) ? P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note) ? P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note) ? P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) ? P0030 O2 Sensor 1/1 Heater Circuit ? P0031 O2 Sensor 1/1 Heater Circuit Low ? P0032 O2 Sensor 1/1 Heater Circuit High ? P0036 O2 Sensor 1/2 Heater Circuit Malfunction ? P0037 O2 Sensor Heater Circuit Low 1/2 ? P0038 O2 Sensor Heater Circuit High 1/2 ? P0053 O2 Sensor Heater 1/1 Resistance ? P0054 O2 Sensor Heater 1/2 Resistance ? P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 ? P0131 1/1 02 Sensor Shorted To Ground ? P0132 1/1 02 Sensor Shorted To Voltage ? P0135 O2 Sensor 1/1 Heater Performance ? P0137 1/2 02 Sensor Shorted To Ground ? P0138 1/2 02 Sensor Shorted To Voltage ? P0141 O2 Sensor 1/2 Heater Performance ? P113C O2 Sensor Power Supply Circuit Performance ? P2195 O2 Sensor 1/1 Out Of Range High ? P2196 O2 Sensor 1/1 Out Of Range Low ? P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 ? P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 ? P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 ? P22B5 O2 Sensor 1/2 Pump Cell Current Trim Circuit Open ? P2237 O2 Sensor 1/1 Pump Cell Current Circuit Low ? P2243 O2 Sensor 1/1 Reference Voltage Circuit Open ? P2251 O2 Sensor 1/1 Negative Current Control Circuit/Open ? P2270 O2 Sensor 1/2 Out Of R

10214527

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10170368

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

10162500

Sensor-nitrous oxlde

10162492

Module-Parking Assist

10160011

Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

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Module (PCM) with updated software. During normal diagnostics a technician may find Diagnostic Trouble Code (DTC) U0140 - Lost Communication With Body Control Module (BCM) and when attempting to clear from the PCM with a Scan Tool (wiTECH) will be unsuccessful to do so.

10151695

Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been...

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identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151694

Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message ...

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You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151690

Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You...

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are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

10149031

Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

10149030

Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

10149020

RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault.

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The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

10149017

Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please ...

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contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

10149008

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery.

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Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

10140254

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10140234

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...

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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

10140209

05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or...

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have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

10140003

R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

10139681

Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves the installation of an Oxygen (O2)...

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Sensor Overlay Harness for any Oxygen Sensor related DTC(s). The Overlay Harness will consist of twelve 18 AWG wires (six from each Oxygen Sensor) that run to a new Oxygen Sensor Module connector. Four wires will be removed from the original vehicle O2 Module connector and installed in the new overlay harness O2 Module connector.Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note). P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note). P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note)P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) P0030 O2 Sensor 1/1 Heater Circuit P0031 O2 Sensor 1/1 Heater Circuit Low P0032 O2 Sensor 1/1 Heater Circuit High P0036 O2 Sensor 1/2 Heater Circuit Malfunction P0037 O2 Sensor Heater Circuit Low 1/2 P0038 O2 Sensor Heater Circuit High 1/2 P0053 O2 Sensor Heater 1/1 Resistance P0054 O2 Sensor Heater 1/2 Resistance P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 P0131 1/1 02 Sensor Shorted To Ground P0132 1/1 02 Sensor Shorted To Voltage P0135 O2 Sensor 1/1 Heater Performance P0137 1/2 02 Sensor Shorted To Ground P0138 1/2 02 Sensor Shorted To Voltage P0141 O2 Sensor 1/2 Heater Performance P113C O2 Sensor Power Supply Circuit Performance P2195 O2 Sensor 1/1 Out Of Range High P2196 O2 Sensor 1/1 Out Of Range Low P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 P22B5 O2 Sensor 1/2 Pump Cel

10139657

Part Description: Park View Rear Back-Up Camera Kit Issue Description: The wiring instructions for the Mopar...

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accessory Backup Camera kit has changed on the Ram 2011 and 2012 model years.The L1 Circuit is WT/RD. Please make sure the instruction sheet supplied in the kit has the date of December 01, 2010. If the instruction sheet does not have this date then use TechCONNECT to get the most updated instructions. Go under the Service Info tab and select Mopar Accessories, Audio and Electronics, Instruction Sheet, Backup Camera.

10139594

Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare...

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occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect

10138948

Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a...

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USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.

10137047

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and...

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contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

10136522

Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM).

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The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF

10136495

Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves replacement of the Oxygen Sensor...

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Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. ? P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note) ? P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note) ? P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note) ? P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) ? P0030 O2 Sensor 1/1 Heater Circuit ? P0031 O2 Sensor 1/1 Heater Circuit Low ? P0032 O2 Sensor 1/1 Heater Circuit High ? P0036 O2 Sensor 1/2 Heater Circuit Malfunction ? P0037 O2 Sensor Heater Circuit Low 1/2 ? P0038 O2 Sensor Heater Circuit High 1/2 ? P0053 O2 Sensor Heater 1/1 Resistance ? P0054 O2 Sensor Heater 1/2 Resistance ? P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 ? P0131 1/1 02 Sensor Shorted To Ground ? P0132 1/1 02 Sensor Shorted To Voltage ? P0135 O2 Sensor 1/1 Heater Performance ? P0137 1/2 02 Sensor Shorted To Ground ? P0138 1/2 02 Sensor Shorted To Voltage ? P0141 O2 Sensor 1/2 Heater Performance ? P113C O2 Sensor Power Supply Circuit Performance ? P2195 O2 Sensor 1/1 Out Of Range High ? P2196 O2 Sensor 1/1 Out Of Range Low ? P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 ? P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 ? P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 ? P22B5 O2 Sensor 1/2 Pump Cell Current Trim Circuit Open ? P2237 O2 Sensor 1/1 Pump Cell Current Circuit Low ? P2243 O2 Sensor 1/1 Reference Voltage Circuit Open ? P2251 O2 Sensor 1/1 Negative Current Control Circuit/Open ? P2270 O2 Sensor 1/2 Out Of R

10129006

Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM).

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The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF

10128943

Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves replacement of the Oxygen Sensor...

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Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure.? P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note)? P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note) ? P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note) ? P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) ? P0030 O2 Sensor 1/1 Heater Circuit ? P0031 O2 Sensor 1/1 Heater Circuit Low ? P0032 O2 Sensor 1/1 Heater Circuit High ? P0036 O2 Sensor 1/2 Heater Circuit Malfunction ? P0037 O2 Sensor Heater Circuit Low 1/2 ? P0038 O2 Sensor Heater Circuit High 1/2 ? P0053 O2 Sensor Heater 1/1 Resistance ? P0054 O2 Sensor Heater 1/2 Resistance ? P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 ? P0131 1/1 02 Sensor Shorted To Ground ? P0132 1/1 02 Sensor Shorted To Voltage ? P0135 O2 Sensor 1/1 Heater Performance ? P0137 1/2 02 Sensor Shorted To Ground ? P0138 1/2 02 Sensor Shorted To Voltage ? P0141 O2 Sensor 1/2 Heater Performance ? P113C O2 Sensor Power Supply Circuit Performance ? P2195 O2 Sensor 1/1 Out Of Range High ? P2196 O2 Sensor 1/1 Out Of Range Low ? P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 ? P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 ? P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 ? P22B5 O2 Sensor 1/2 Pump Cell Current Trim Circuit Open ? P2237 O2 Sensor 1/1 Pump Cell Current Circuit Low ? P2243 O2 Sensor 1/1 Reference Voltage Circuit Open ? P2251 O2 Sensor 1/1 Negative Current Control Circuit/Open ? P2270 O2 Sensor 1/2 Out Of

10044849

DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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DURING TRUCK ASSEMBLY, THE BATTERIES MAY HAVE BEEN DAMAGED AND DEVELOPED A CRACK THAT MAY LEAK ELECTROLYTE AND /OR SHORTEN BATTERY LIFE. *PE

Body & Paint

28 bulletins
11012318

SEAL - OUTPUT SHAFT

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10162521

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

10162504

Latch- Front Door

10162501

Run-Front Door Glass

10162489

Panel Assembly-Door Trim

10162485

ASH RECEIVER - INSTRUMENT PANEL

10151754

Windshield Wiper Blade/Element Maintenance

10151697

Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been...

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identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151689

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as...

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either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

10149028

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING...

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LT:04805839AD

10149023

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors.

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To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

10141310

Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and...

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you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit

10140228

Turn Signal, Outside Rearview Mirror The Turn Signal in the outside rearview mirror has been revised.

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Ensure it visually matches the Turn Signal on the opposite mirror. If not, both sides will need to be replaced.

10140203

68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have...

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stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

10140011

DAPAP Requirements - Addition of Exterior Mirrors (Rev.

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A)

10140010

Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership.

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Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10140007

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

10140005

55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part...

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numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

10140004

04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or...

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have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

10139827

Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised.

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Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced

10139826

Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light.

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If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.

10136937

Part Description: Rear Window Glass Assembly Issue Description: ISSUE 1: [P/N 55277406AA]~ It is not necessary to...

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replace the entire rear power window glass assembly when the rubber channel on top of sliding glass is falling out. Order only the replacement rubber channel (P/N 68080080AA) or the plastic slider (P/N 68166526AA) depending on which part is damaged.

10130082

Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint...

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by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version).

Fuel System

13 bulletins
10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10162496

Tube- Fuel Filler

10162494

Tube- Fuel Filler

10162490

TAILPIPE - EXHAUST

10151693

Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as...

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either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151691

Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as...

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either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10149035

Inspection and Return: 68261532AA: Evaporator - Air Conditioning

10149015

Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell...

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(248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

10149003

Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC),...

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please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

10142203

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped.

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A customer may experience one or more of the following conditions: Radio display screen will lock up and reset intermittently. Incorrect routing directions to fuel stations when using Travel Link. Unable to turn on heated seats; icon is greyed out. Navigation screen goes blank. Navigation system freezes/locks up. Vehicles with Mopar special edition radio will update radio?s splash screen. Navigation icon shows the vehicle going backward when it?s moving forward.

10140095

68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having...

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stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140009

Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership.

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Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

Brakes

12 bulletins
10216003

Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake...

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Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.

10188698

Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake...

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Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.

10162509

PadKit- Front Disc Brake

10162508

PadKit- Front Disc Brake

10151700

Title Inspection and Return: Hydro-Booster, - Power Brake.

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Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

10149029

Inspection and Return:Brake Rotor-52121050AA

10149027

Inspection and Return: Brake Rotor - PN 04779884AC

10149026

Inspection and Return: Brake Rotor - PN 68188899AA

10149025

Inspection and Return: Brake Rotor - PN 04779712AA

10149007

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.

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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

10139956

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...

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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

10136876

Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake...

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Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.

Transmission

11 bulletins
11012351

GEAR - REACTION SUN

10222880

Transfer Case Shift Lever Design Change

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10220496

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...

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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

10215820

For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column.

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Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)

10188653

For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column.

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Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)

10188620

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...

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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

10162487

Transmission ? With Torque Converter

10149016

Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969.

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If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

10149006

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...

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check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

10137046

A/C Compressor This applies to 2015 and 2016 UF and PF.

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Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

Infotainment

11 bulletins
10229935

RBZ Or RHB Radio Software Enhancements

10216391

RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software.

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Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results.

10216384

RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.

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The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only).

10150546

RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.

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The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.

10139800

RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.

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The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English. Help prevent navigation lockup. Ghost image of the vehicle?s brand logo on the display screen. Digital photos loaded onto the hard drive intermittently get lost. Sirius audio pop on power up. HFM audio pop on power up. HFM Mode resume with no information.SYMPTOM/CONDITION FOR RHB RADIOS ONLY: Trip planner does not save a route after is was created. Route guidance does not activate after the vehicle shuts down. Longitude entry does not allow enough digits. CD/DVD will not play. Navigation accept screen will not clear. Navigation shows ?acquiring signal? for an extended period of time. New navigation graphics.

10139767

RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.

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The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).

10136988

RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio.

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The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

10136496

RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software.

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Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results.

10136489

RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.

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The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only).

10128944

RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software.

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Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results.

10128937

RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.

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The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only).

Pre-Delivery & Maintenance

9 bulletins
10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10216423

Advanced Field Action Communication ? N0802072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain...

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2009 through 2012 model year: (DS) Ram Truck (ND) Dodge Dakota (HB) Dodge Durango (HG) Chrysler Aspen NOTE: All of the above involved vehicles are equipped with a Chrysler 9.25? rear axle (sales code DRB) or C235 rear axle (sales code DRN). The above vehicles may have been built with a rear axle pinion nut that can loosen, which could result in the rear axle locking up. This could cause a loss of vehicle control and/or a crash with little warning. Chrysler will conduct a voluntary safety recall on all affected vehicles to install a rear axle pinion nut retainer. Dealers will be notified of the launch of this safety recall by way of established methods used in the past.

10175619

APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique.

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This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.

10162513

Warranty Operations Newsletter ? Volume 5, Issue 5

10162511

Warranty Operations Newsletter Volume 5, Issue 4

10162506

Bin- Storage

10148946

Warranty Operations Newsletter Volume 1, Issue 6

10139588

Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on.

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A test-drive snap shot may help you isolate the source of the issue.

10119646

FLOOR CONSOLE ASSEMBLY Please call Mike Wicker on cell (248) 821-9350 regarding Center Floor Console Armrest Lid not latching properly.

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If you don't receive a response within 20 minutes, then continue with normal repair procedure.~ Please follow this procedure to resolve Center Floor Console noise (e.g. ticking, buzz, squeak, rattle):~ 1) Remove tape/film from the Center Floor Console latching surfaces within the Armrest Lid {upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces).~ 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces.~ Verify problem is resolved.

Lighting

7 bulletins
11021585

LAMP - DOME

11019776

LAMP - DOME

11017451

LAMP - DOME

10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10149033

TAILLIGHT.

10140207

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

HVAC & Climate

6 bulletins
10229252

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...

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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

10221682

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...

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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

10178609

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...

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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

10166546

CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at...

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the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.

10162491

Outlet- Air conditioning & heater

10140205

68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership.

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Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

Air Bags & Safety

4 bulletins
10149032

STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

10149000

Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874.

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If no response in 15 minutes, proceed with ordering the part

10139985

Restraints Information Sheet (I-Sheet) has been added to Star Parts.

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Print I-Sheet for technician use.

10139978

Restraints Remove I-Sheet from packaging.

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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Tires & Wheels

3 bulletins
10162503

Molding-Wheel Plane

10149024

Return: Molding Kit - Wheel Lip Opening

10149022

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the...

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spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

Software & Calibration

2 bulletins
10162520

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

10140013

Essential Flash Management

Steering

2 bulletins
10162499

Damper-Steering

10151698

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified...

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as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.