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2012 Dodge Nitro TSBs

63 Technical Service Bulletins across 10 categories

Electrical

16 bulletins
10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10229871

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10223855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

10220993

RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the...

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flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect

10219830

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10218783

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10218303

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10218037

Hands Free Module Prompts Begin Erroneously.

10217942

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.

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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

10215071

Hands Free Module Prompts Begin Erroneously.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

10140254

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10139594

Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare...

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occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect

10138948

Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a...

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USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.

Air Bags & Safety

15 bulletins
10224083

Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled...

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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

10224064

Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev.

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A)

10224058

Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro...

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(KA)

10220576

SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions

10188780

SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions

10187685

Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled...

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bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

10187663

Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev.

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B)

10184761

Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled...

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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

10184742

Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev.

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A)

10184736

Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro...

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(KA)

10184461

Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled...

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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

10184442

Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev.

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A)

10184436

Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro...

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(KA)

10139985

Restraints Information Sheet (I-Sheet) has been added to Star Parts.

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Print I-Sheet for technician use.

10139978

Restraints Remove I-Sheet from packaging.

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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Other

10 bulletins
10248517

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10212248

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...

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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

10175743

Disinfectant Solution Recommended for COVID-19

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Engine

10 bulletins
10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10223599

Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.

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To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10217521

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10171324

This SKU is a Power Window Regulator and Motor Assembly.

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The customer communication requested return of unsold inventory to inspect the geometry of the part. There is a feature on the assembly that is intended to provide clearance to the door handle, it may not provide enough clearance which could prevent the door handle from being installed.

10171323

This SKU is a Power Window Regulator and Motor Assembly.

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The customer communication requested return of unsold inventory to inspect the geometry of the part. There is a feature on the assembly that is intended to provide clearance to the door handle, it may not provide enough clearance which could prevent the door handle from being installed.

10170314

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.

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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

10139989

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10121927

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...

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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

Body & Paint

5 bulletins
10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

Fuel System

2 bulletins
10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

Lighting

2 bulletins
10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

Pre-Delivery & Maintenance

1 bulletin
10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

Transmission

1 bulletin
10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

Brakes

1 bulletin
10139956

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...

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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure