2018 Dodge Journey TSBs
139 Technical Service Bulletins across 14 categories
Categories
Engine
34 bulletinsEngine Oil Leak
STARTER - ENGINE
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...
Read full bulletin
Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Suspected engine coolant leak.
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
Water Quality When Mixed With Engine Coolant
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...
Read full bulletin
Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
Customer Complaint May Include Engine Oil Leak Or Consumption
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Customer Complaint May Include Engine Oil Leak Or Consumption
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Customer Complaint May Include Engine Oil Leak Or Consumption
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Customer complaint may include engine oil leak/consumption.
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
Read full bulletin
with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Remanufactured Transmission Assembly 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...
Read full bulletin
Sensor Circuit Performance
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
Read full bulletin
This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Electrical
24 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
Read full bulletin
equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Key Programming, Security Pin Request, Pin Invalid
Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
Read full bulletin
Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Other
21 bulletinsCAMERA REAR VIEW
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
Blind Spot Or Park Assist Warnings, False Activation
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please...
Read full bulletin
take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including part number to FCA Redacted Content; please include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
Disinfectant Solution Recommended for COVID-19
Vehicle Does Not Start, No Crank
SHIELD, Seat For concern of driver side seat shield is broken/cracked.
Read full bulletin
Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Vehicle Does Not Start, No Crank
SHIELD, Seat For concern of driver side seat shield is broken/cracked.
Read full bulletin
Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Vehicle Does Not Start, No Crank
SHIELD, Seat For concern of driver side seat shield is broken/cracked.
Read full bulletin
Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Body & Paint
13 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC...
Read full bulletin
plastic panels and applying corrosion protection.
Air Bags & Safety
11 bulletinsActive Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled...
Read full bulletin
bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
Read full bulletin
A)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge...
Read full bulletin
Avenger/Chrysler 200 (JS)
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled...
Read full bulletin
bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
Read full bulletin
B)
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled...
Read full bulletin
bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
Read full bulletin
A)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge...
Read full bulletin
Avenger/Chrysler 200 (JS)
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled...
Read full bulletin
bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev.
Read full bulletin
A)
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge...
Read full bulletin
Avenger/Chrysler 200 (JS)
Lighting
6 bulletinsLAMP - DOME
LAMP - DOME
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
LAMP - DOME
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Fuel System
6 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
Read full bulletin
Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
Read full bulletin
Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Infotainment
6 bulletinsApple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
HVAC & Climate
5 bulletinsACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.
Read full bulletin
Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.
Read full bulletin
Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
CORE, Heater For a blocked heater core diagnosis, please collect a sample of 10-12 oz.
Read full bulletin
of coolant (antifreeze) prior to replacement and contact Pedro Ruas at (248) 622-8109 or email Juan Mendez at juan.mendez1@fcagroup.com for FasTrak return of parts and collant sample to FCA for analysis. If no response in 15 minutes, proceed with repair.
Hybrid & EV
4 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
Pre-Delivery & Maintenance
3 bulletinsVerify Reman part number availability.
Read full bulletin
Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
Transmission
3 bulletinsPLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE...
Read full bulletin
TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE...
Read full bulletin
TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts 8 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only shot peened
Suspension
2 bulletinsUSB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Steering
1 bulletinHands On Steering Wheel Message In EVIC