2022 Dodge Durango TSBs
366 Technical Service Bulletins across 17 categories
Categories
Engine
79 bulletinsService transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...
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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating. Customers may comment on one or more of the following: Vehicle has a rough idle. Engine misfires. Noisy valvetrain. This bulletin involves reprogramming the PCM with the latest available software.
ISOLATOR - ENGINE MOUNT
ISOLATOR - ENGINE MOUNT
Engine Oil Leak
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.
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This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: Extended engine crank condition.
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This bulletin involves performing a fuel pressure test and possibly replacing the **fuel pressure regulator**.
Engine Rattle Noise
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins...
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that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...
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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...
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Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
Misfire DTCs, Rough Idle, Valvetrain Noise
Engine Rattle Noise
Engine Noise
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
"Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: Extended engine crank condition.
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This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."
Engine Rattle Noise
"Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: Extended engine crank...
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condition This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."
"Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: Extended engine crank...
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condition This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
"Check Engine Light Illuminates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0452 - EVAP Pressure Switch Stuck Closed. Customers may also comment on the following: The check engine light illuminates after long idle times and/or short trip driving. This bulletin involves possibly cleaning out the vapor purge line and installing an upper heat shield on to the top of the fuel tank."
"Engine Ticking Noise Customers may experience the following: Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTCs) present. "
Suspected Engine Coolant Leak
"Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: Lower fuel...
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economy displayed in the Instrument Panel Cluster (IPC) than the actual fuel economy. Vehicle vibration and/or shaking felt while at idle. This bulletin involves reprogramming the PCM with the latest available software."
"Engine Misfire From Intake Manifold Crack **Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0301 - Cylinder 1 Misfire. Customers may also experience one or more of the following: Rough engine idle. Shakes while driving. This bulletin involves inspecting and if needed replacing the intake manifold for a crack."
Suspected Engine Coolant Leak
"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...
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body replacement."
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P1DB7 - Torque Converter Clutch Performance. Customers may also experience one or more of the following condition: ? Customer might perceive a slight difference in vehicle performance due to the Transmission Torque converter going in a default state. ? Acceleration may be poor at higher speeds. ? Engine speed will typically be higher for a given driving condition. ? Vehicle may suffer poor fuel economy. This bulletin involves reprogramming the TCM with the latest available software.
Engine Misfire From Intake Manifold Crack Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0301 - Cylinder 1 Misfire. Customers may also experience one or more of the following: ? Rough engine idle. ? Shakes while driving. This bulletin involves inspecting and if needed replacing the intake manifold for a crack.
Verifying Camshaft Diagnosis
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered...
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for replacement as a remedy for fluid leak.
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code.
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Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow...
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published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include : HVAC;LBSS;RBSS;IPC;OCM;ICS;TBM;TCM;MSM;CSWM;ITBM;PCM;PTS/PAM;ESM;RFHUB;DSM;DTCM;IBS;AHLM;ABS;ORC;PLGM;DDM,DMFL;PDM;DMFR;EPS;ACC;FFCM;HVAC_R *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 *If still DTCs U0140 presents then contact Engineering Expert : FCA REDACTED CONTENT.
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Loose Air Duct Connection at Throttle Body Customer may experience the following: ? Poor engine performance.
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? Drone noise from the engine area. This bulletin involves inspecting and if necessary tightening the clamp on the air duct assembly to the throttle Body
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...
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INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold.
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This bulletin involves replacing the exhaust manifolds.
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow...
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published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include: HVAC; LBSS; RBSS; IPC; OCM; ICS; TBM; TCM; MSM; CSWM; ITBM; PCM; PTS/PAM; ESM; RFHUB; DSM; DTCM; IBS; AHLM; ABS; ORC; PLGM; DDM, DMFL; PDM; DMFR; EPS; ACC; FFCM; HVAC_R *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140*If still DTCs U0140 presents then contact Engineering Expert : FCA Redacted Content
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Suspected engine coolant leak.
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair.
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If no response in 15 minutes, proceed with repair.
Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTCs) present.
Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTC)s present.
Water Quality When Mixed With Engine Coolant
Engine Ticking Noise Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code...
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presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
Engine Ticking Noise Engine makes an abnormal ticking noise.
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There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.
Loose Air Duct Connection at Throttle Body Customer may experience the following: ? Poor engine performance.
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? Drone noise from the engine area. This bulletin involves inspecting and if necessary tightening the clamp on the air duct assembly to the throttle Body
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...
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INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
6.4L Rubbed Through Coolant Hose This bulletin involves inspecting the oil cooler coolant hose and possibly replacing it.
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Customers may experience the following: An engine coolant leak under the hood. This coolant leak is caused from the oil coolercoolant hose contacting the engine serpentine belt resulting in a rub through condition on the oil cooler hose.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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When performing diagnosis, an internal engine concern may be suspected.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
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Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
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from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Audible Drone Noise After Initial Start Up Or During Idle
Alternator Assy Prior to alternator removal: 1.
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Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.
STARTER, Engine Prior to starter removal: 1.
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Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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When performing diagnosis, an internal engine concern may be suspected.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
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Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
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from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak...
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Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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When performing diagnosis, an internal engine concern may be suspected.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
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Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
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from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer...
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may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content if further questions or help is needed with parts retention returns on valve cover assemblies
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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When performing diagnosis, an internal engine concern may be suspected.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
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Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
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from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Electrical
51 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
Flash: Radio Frequency Hub Module (RFHM) Updates This software enhancement includes: Update to the RFHM software to...
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prevent unauthorized key fob programming This bulletin involves reprogramming the RFHM with the latest software available.
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
Telematics Box Module: Verify Z part number availability.
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Order a Z part number for all Exchange Orders:Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
Key Fob "Please refer SOL ""S2408000015,"" published in July 2024, for WD key fob-related issues.
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Please do not replace the Key Fobs before going through the below steps. Symptom/Vehicle Issue: Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start Repair Procedure: If the vehicle is setting Diagnostic Trouble Codes (DTCs) relating to Passive Entry (PE) or the remote start systems use the diagnostic codes as a first step to verify no antenna related issues that may be related to key performance issues. If no codes: Before replacing the key fob, use the steps below as a guide to proper diagnostics. Using the scan tool, verify that the RFHM module data shows the vehicle has both key fobs programmed for the subject vehicle. - If the key fob brought in with an issue is different from the key fobs programmed to the vehicle (not listed in the programmed section), and it is an OEM part, follow the proper procedure to pair new/additional key fobs. If the key fob of concern is shown in the programmed list to the subject vehicle, follow the below steps prior to any warranty related key fob replacement: 1. For Fobs with or without LED: i) Remove the coin battery from the key fob. ii) With a Voltmeter, verify that the coin battery has the correct voltage. iii) If the battery is low (below 2.6V), please replace the battery. 2. Test the performance of the key fob remote signal and its battery with the ATEQ VT56 tester to ensure good signal strength. Use the distance range performance at different vehicle parked locations to further test the RKE performance. PLEASE REFER SOL FOR COMPLETE STEPS."
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
MODULE KIT - FUEL PUMP/LEVEL UNIT
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not...
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experience the following: Update URLs for ADAs whitelist to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: Improves vehicle data communication with server for App data management performance.
FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH.
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Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Battery Drain Suspected or "Identified" From USB or Media Hub
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity.
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This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP."
" Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"
MODULE - TELEMATICS
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
One or More of the Modules in the Vehicle Are Setting U0140-00 Loss of Communication with the Body Control Module...
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Fault
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Low Charging Voltage Displayed On Cluster
Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig.
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1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on the mobile app. This bulletin involves updating the TBM software from 4.27i to 4.36.
Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following:...
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? Uconnect pop up box error or requires service message. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? LED blinking on overhead console after ignition cycle. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from (WD - 4.27i.) and (RU - 4.29d) to 4.36.
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that...
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can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
Ambient Temperature Sensor Servicing.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
SENSOR Intrusion Module
Telematic box module 2
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software.
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Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. After exiting Flat Tow Mode by switching the transfer case out of neutral, but not perform an ignition cycle, the vehicle will have no power steering assist. Power steering will come back after an ignition cycle.
Vehicle System Interface Module (VSIM) Jumper Harnesses Missing This bulletin involves adding three missing VSIM wiring...
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jumper harnesses into rear cargo area. Vehicles missing all three jumper harnesses from the trunk kit to use when installing policeequipment (lights, sirens, etc.) to the VSIM.This service bulletin only pertains to Model WDEE75 Dodge Durango Pursuit Vehicle - All Wheel Drive (AWD).
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
RFH Has Stored B1A7D-01 Start Button ? General Electrical Failure
Ambient Temperature Sensor Servicing.
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
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A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
Ambient Temperature Sensor Servicing.
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
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A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.
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Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall functionality is inoperative. Memory saving functionality to profiles 1 or 2 is inoperative. Easy entry&exit functionality is inoperative.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Infotainment
48 bulletinsHarman R1H Uconnect 5 Radio Software Flash Error Codes
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...
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or B1570-93
Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
Intermittent Uconnect Box Requires Service Message.
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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Door speaker Inoperative or No Sound
" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
No Option To Change Navigation Out Of Night Mode
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Uconnect Box Require Service Message
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.
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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Rear ParkView Backup Camera Guidelines Not Appearing On Radio
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Checking Radio Software Level On A VP2 Radio
"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...
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continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed...
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in the SRT Performance Pages Fig. 1. This bulletin involves using wiTECH to perform a Restore Vehicle Configuration.
Audio Muted During A CarPlay Or Android Auto Phone Call
Uconnect Box Require Service Message
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
Humming Noise Through Speakers While Vehicle Is Off
Radio Firmware Over The Air (FOTA) Update from R16.28 or R17.98 to R17.99 Software Version Customers may experience one...
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or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. ? Radio slow to respond and lockup. ? Radio inoperative intermittently. ? Apps not able to update. Additional enhancement included with this software update: ? CarPlayT and Android AutoT improvements and robustness added. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R16.28 and R17.98 (RU) and from R17.98 (WD) to R17.99. NOTE: The National campaign for this FOTA update launched September 8, 2023.
SiriusXM (SXM) Advertisements Pop Up On Radio
Radio Resets Intermittently After A Screech Or Buzz Sound
Customer Satisfaction Notification 81A - Radio Features
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative
Radio Display Screen Blank Or Screen Cuts In And Out
Incorrect Instrument Panel Cluster (IPC) IPC is missing graphics and/or the speedometer, digital tire pressure and...
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temperature units are incorrectly displayed for market (Metric/Imperial) (Fig. 1) . NOTE: Speed unit of measure can still be viewed in MPH from the center display (when analog speedometer is displaying KPH) and toggled to the correct units required for the market. Low tire pressure warning still functions properly. This bulletin involves replacing the IPC.
Uconnect Box Require Service Message
Uconnect Box Require Service Message
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Radio intermittently mutes
Uconnect Box Requires Service Message
Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set
Harman R1H Uconnect 5 Radio Software Flash Error Codes
Radio Sirius XM Mutes After Ending Phone Call
Radio intermittently mutes
Radio intermittently mutes
Uconnect Box Require Service Message
Uconnect Box Requires Service Message
Uconnect 5 Voice Recognition Options
Uconnect Box Requires Service Message
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or...
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B1561-13
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or...
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B1561-13
Uconnect Box Requires Service Message
Transmission
38 bulletinsDrivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...
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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...
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transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
No Reverse And/Or Forward Gear After D-Clutch Repair.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
Malfunction Indicator Lamp (MIL) Illuminated.
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Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA.
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ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will lead to a C2219 fault code. WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TDC, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TDC OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TDC WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TFB, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TFB OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TFB WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKJ, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + (TKJ or TLP) OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKJ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKN, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TKN OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKN WD: 3.6L V6 4x4, 5.7L V8 4x2, SDA, SD2, TKJ5CW + 5I8+ ERC + 5I4 + (SDA or SD2) + TKJ OR 5CW + 5I8+ EZH + 5I2 + (SDA or SD2) + TKJ WD: 3.6L V6 4x4, 5.7L V8 4x2, SDE, TKN 5CW + 5I8+ ERC + 5I4 + SDE + TKN OR 5CW + 5I8+ EZH + 5I2 + SDE + TKN
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Incorrect Gear Shift Indicator Console And Armrest Console Stitching Color Gear shift indicator console, bezel and armrest console is wrong color.
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This bulletin involves replacing the gear shift indicator console, bezel and armrest console.
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA.
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ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will lead to a C2219 fault code. WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TDC, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TDC OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TDC WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TFB, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TFB OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TFB WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKJ, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + (TKJ or TLP) OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKJ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKN, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TKN OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKN WD: 3.6L V6 4x4, 5.7L V8 4x2, SDA, SD2, TKJ5CW + 5I8+ ERC + 5I4 + (SDA or SD2) + TKJ OR 5CW + 5I8+ EZH + 5I2 + (SDA or SD2) + TKJ WD: 3.6L V6 4x4, 5.7L V8 4x2, SDE, TKN 5CW + 5I8+ ERC + 5I4 + SDE + TKN OR 5CW + 5I8+ EZH + 5I2 + SDE + TKN
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK:...
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3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TDC, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TDC OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TDC WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TFB, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TFB OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TFB WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKJ, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + (TKJ or TLP) OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKJ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKN, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TKN OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKN WD: 3.6L V6 4x4, 5.7L V8 4x2, SDA, SD2, TKJ5CW + 5I8+ ERC + 5I4 + (SDA or SD2) + TKJ OR 5CW + 5I8+ EZH + 5I2 + (SDA or SD2) + TKJ WD: 3.6L V6 4x4, 5.7L V8 4x2, SDE, TKN 5CW + 5I8+ ERC + 5I4 + SDE + TKN OR 5CW + 5I8+ EZH + 5I2 + SDE + TKN
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
GEAR Rack And Pinion You must use new service unique steering gear for the following combinations, Service PN: 68624788A$.
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WK: (5.7 or 3.0) + (Normal Duty or Normal Duty w increased travel suspension) + 265/60R18 BSW A/S LRR Tires or 265/60R18 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or 265/50R20 PERFORMANCE A/S TIRES + LT285/60R20E OWL All-terrain Tires WD: 5.7 4x4 w Police Group/Pursuit
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: (3.6...
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4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (3.6 4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WD: (3.6 4x4 or 5.7 4x2) w (ECO SUSPENSION or ECO SUSPENSION III) + 265/50R20 BSW A/S LRR TIRES WD: (3.6 4x4 or 5.7 4x2) + Sport Suspension + LT285/60R20E OWL All-terrain Tires
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624826A$ WK: (3.6...
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or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) w (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (3.6 or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension or EXPORT TUNED SUSP or EXPORT TUNED SUSP - INCREASED TRAVEL ) w 265/50R20 PERFORMANCE A/S TIRES
GEAR Rack And Pinion You must use new service unique steering gear for the following combinations, Service PN: 68624788A$.
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WK: (5.7 or 3.0) + (Normal Duty or Normal Duty w increased travel suspension) + 265/60R18 BSW A/S LRR Tires or 265/60R18 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or 265/50R20 PERFORMANCE A/S TIRES + LT285/60R20E OWL All-terrain Tires WD: 5.7 4x4 w Police Group/Pursuit
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: (3.6...
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4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (3.6 4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WD: (3.6 4x4 or 5.7 4x2) w (ECO SUSPENSION or ECO SUSPENSION III) + 265/50R20 BSW A/S LRR TIRES WD: (3.6 4x4 or 5.7 4x2) + Sport Suspension + LT285/60R20E OWL All-terrain Tires
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624826A$ WK: (3.6...
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or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) w (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (3.6 or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension or EXPORT TUNED SUSP or EXPORT TUNED SUSP - INCREASED TRAVEL ) w 265/50R20 PERFORMANCE A/S TIRES
GEAR Rack And Pinion You must use new service unique steering gear for the following combinations, Service PN: 68624788A$.
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WK: (5.7 or 3.0) + (Normal Duty or Normal Duty w increased travel suspension) + 265/60R18 BSW A/S LRR Tires or 265/60R18 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or 265/50R20 PERFORMANCE A/S TIRES + LT285/60R20E OWL All-terrain Tires WD: 5.7 4x4 w Police Group/Pursuit
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: (3.6...
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4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (3.6 4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WD: (3.6 4x4 or 5.7 4x2) w (ECO SUSPENSION or ECO SUSPENSION III) + 265/50R20 BSW A/S LRR TIRES WD: (3.6 4x4 or 5.7 4x2) + Sport Suspension + LT285/60R20E OWL All-terrain Tires
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624826A$ WK: (3.6...
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or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) w (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (3.6 or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension or EXPORT TUNED SUSP or EXPORT TUNED SUSP - INCREASED TRAVEL ) w 265/50R20 PERFORMANCE A/S TIRES
Other
36 bulletinsWATER PUMP
WATER PUMP
Water Pump & Chain Case Cover
Water Pump & Chain Case Cover
Hose- Oil Cooler Inlet, Outlet
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 58B Collant Restrictor
HOSE - RADIATOR OUTLET
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
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Adding Remote Start
Customer Satisfaction Notification 58B Coolant Restrictor
CAMERA - REAR VIEW
HOSE - RADIATOR OUTLET
CAMERA - REAR VIEW
Customer Satisfaction Notification 58B Coolant Restrictor
BUCKLE ASSY - BUCKLE ASSYS/BELT
Plate - Planetary
PUMP WATER & CONNECTOR - OIL COOLER TUBE
CARRIER PLANETARY & SHAFT KIT - OUTPUT
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
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Adding Remote Start
PUMP WATER & CONNECTOR - OIL COOLER TUBE
PUMP WATER & CONNECTOR - OIL COOLER TUBE
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...
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Programmed
STEP KIT - TUBULAR SIDE
PSU Oil Pump Assy
2nd Row Center Seat Lazy Or Slow When Folding.
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
Power wndow switch passenger
Chirp Noise From Third Row Seat Headrest Chirp noise from third row seat headrest.
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This bulletin involves inspecting and possibly adding grease to the third row seats headrests.
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.
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C0604- Active Air Dam Control Performance
Park Assist Is Not Equipped On Vehicles With Sales Code XA5 Or XP1
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
D-Pillar 2nd And 3rd Row Power Folding Seat Switch Inop
No Crank No Start, Click No Start
No Crank No Start, Click No Start
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
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compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Body & Paint
31 bulletinsPower Liftgate Is Inoperative or Wont Close.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
Power Liftgate Is Inoperative or Wont Close.
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Right Rear Door Ajar Light On.
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Metal Clunk Or Ting Noise From Door Latch Area.
Power Liftgate Responds Erratically to Operational Commands After Service Procedures
Rattle Buzz Noise From Door Area
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
POWER DRIVE UNIT LIFTGATE OPEN For concern of Power Liftgate Inoperative (not opening/closing), please contact FCA...
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Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair.
License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ?...
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There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Customers may comment on one or more of the following: ? License plate LED light is inoperable. ? Moisture in the license plate lamp housing. This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing the LED and installing a additional O-ring and foam gasket to the license plate applique
Mirror
Window Not Fully Seated in Regulator
Trim Panel on the Back of the Front Seats is Warped
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
A-Pillar Trim is Warped Customers may comment on one or more of the following: One or both A-Pillar trim is warped and/or not seated.
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A-Pillar trim squeaks or rattles. This bulletin involves inspecting and possibly replacing one or both A-Pillar trims.
Seal, Sunroof
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
BRACKET - FRONT BUMPER
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or...
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the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer hose to show how it is routed 4- Take picture of the washer hose to show how it is attached to the hood hinge 3- Send pictures via email to FCA Redacted Content Include VIN# in the email 4- For additional questions, call FCA Redacted Content 5- Please send the part back to warranty center
The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
LATCH - FRONT DOOR
Sunroof Misaligned This bulletin involves inspecting the sunroof glass to roof flushness and if needed, adjustingthe sunroof glass.
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Customers may comment on the following: Sunroof misaligned, causing a water leak into the vehicle.
Power Liftgate Inoperative Or Intermittent Operation
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or...
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the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer hose to show how it is routed 4- Take picture of the washer hose to show how it is attached to the hood hinge 3- Send pictures via email to FCA Redacted Content Include VIN# in the email 4- For additional questions, call FCA Redacted Content 5- Please send the part back to warranty center
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or...
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the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer hose to show how it is routed 4- Take picture of the washer hose to show how it is attached to the hood hinge 3- Send pictures via email to FCA Redacted Content Include VIN# in the email 4- For additional questions, call FCA Redacted Content 5- Please send the part back to warranty center
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or...
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the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer hose to show how it is routed 4- Take picture of the washer hose to show how it is attached to the hood hinge 3- Send pictures via email to FCA Redacted Content Include VIN# in the email 4- For additional questions, call FCA Redacted Content 5- Please send the part back to warranty center
Brakes
16 bulletinsPoor Brake Pedal Feel After Recent Repair.
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Pedal Travel And Or Excessive Pedal Travel.
PAD KIT - FRONT DISC BRAK
PAD KIT - FRONT DISC BRAKE
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
Bright SRT Brake and Accelerator Pedals not Installed The SRT Bright Brake and Accelerator Pedal Pads are not installed.
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This bulletin involves inspecting and possibly installing SRT bright brake and accelerator pedal pads.
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise...
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from the front wheel area (worse on turns). ? A humming or clunk noise, brake pulsation, or vibration in the steering wheel. This bulletin involves tightening both front wheel bearing to knuckle joint bolts to spec.
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE.
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Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
Bright SRT Brake and Accelerator Pedals not Installed The SRT Bright Brake and Accelerator Pedal Pads are not installed.
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This bulletin involves inspecting and possibly installing SRT bright brake and accelerator pedal pads.
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise...
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from the front wheel area (worse on turns). ? A humming or clunk noise, brake pulsation, or vibration in the steering wheel. This bulletin involves tightening both front wheel bearing to knuckle joint bolts to spec.
: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on...
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without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on...
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without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process.
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on...
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without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please continue with your normal diagnostic process.
Lighting
14 bulletinsWasher Fluid Warning Lamp Illuminated When Reservoir Is Full
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses. "
"Forward Collision Warning (FCW) Unavailable Service Required message or a Service Active Lane Management Warning Light...
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ON'"
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses."
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses.
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Base Headlamp Bright, Base Headlamp Black
LAMP - TAIL
Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative
Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation...
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clearing.
Pre-Delivery & Maintenance
12 bulletinsRear storage lid (5LC38TRMAK) can stick against rear scuff when opening and closing.
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If issue presents itself, disassemble and reassemble the cargo lid with seat in down position. Doing will most likely reset positioning and allow for there to be no interference of the cargo lid and rear scuff.
Verify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
Backup Camera Poor Image Quality Inspection
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.
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PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection...
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determines that repair is required and the vehicle must be held overnight.
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
Safety Recall Z20- Electronic Stability Control MY22 Repair Information
Hybrid & EV
10 bulletinsNo Wireless Charging Or Slow Wireless Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
An incorrect PDF document S228A000004 Rev.
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A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
Wireless Qi Charger Not Charging
Fuel System
8 bulletinsEVAPORATOR - AIR CONDITIONING & CORE - HEATER
Emission Recall 83A Sales Code Alignment
Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off.
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This bulletin involves inspecting and replacing the fuel filler tube
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted...
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Content If no response in 15 minutes, proceed with repair.
Suspension
7 bulletinsShock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Inspection Procedure For Liftgate Gas Strut
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
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"
Spring Front Upr - Isolator Before replacing this part.
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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
USB Hub In-Operable
RECEIVER - HUB
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place.
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No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar
Tires & Wheels
5 bulletinsTick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving.
RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
HVAC & Climate
5 bulletinsHOSE AND TUBE - HEATER SUPPLY AND RETURN
HOSE AND TUBE - HEATER SUPPLY AND RETURN
A/C Diagnostic LOP Change
A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
CONTROL - HVAC CONTROL
Steering
3 bulletinsSteering Column Power Tilt Inoperative
DAMPER - STEERING
DAMPER - STEERING
Air Bags & Safety
2 bulletins1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
The customer may experience an airbag light on or seat belt chime when buckled.
Software & Calibration
1 bulletinFront Cradle Service Update