2016 Dodge Charger TSBs
273 Technical Service Bulletins across 17 categories
Categories
Engine
65 bulletinsADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Suspected engine coolant leak.
Water Quality When Mixed With Engine Coolant
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Motor, Windshield Wiper.
5.7L Cold End Exhaust RH Side (Resonator & Muffler) Engineering is currently investigating an issue where the back-end...
Read full bulletin
exhaust system (resonator and muffler right hand assembly) cracks at or around the weld near the muffler with Model Year '13, '14, '16, and '17 Charger and Challenger 5.7L. Please call Design Release Engineer Jeff Robinson at cell phone (315) 408-6055 and send a photo of the part to him at Jeff.Robinson@fcagroup.com. If no response in 15 minutes, please proceed with repair.
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control...
Read full bulletin
Module (TCM) with the latest available software. Customers may experience a less than desirable down shift during one or more of the following:3-2 coast-down shift. 2-1 coast-down shift. 6-5 coast-down shift. The following software enhancement is available for(6.4L Only):Reduce bumps felt on light to medium decel braking while coming to a stop. Bump could be described as a push, driveline clunk, or engine flare noise right after the 5-4 downshift. The vehicle speed may vary based on the rate of deceleration.
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs: P000B - Bank 1 Camshaft 2 Position Slow Response. P0016 - Crankshaft/Camshaft Timing Misalignment - Bank 1 Sensor 1. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0441 - EVAP Purge System Performance. P0455 - EVAP System Large Leak. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. Customers may also notice the following condition(s): Brief engine idle fluctuation while in hot ambient temperatures. A slight hesitation during light pedal application after engine cold start. Driveline noises. Engine stumble/hesitation on a very hard pedal acceleration from a dead stop. Transmission enhancements during low-speed braking turning maneuvers. False detonation (spark knock) detected during a wide-open throttle (LA Challenger Sales Codes ESH with DEC only). In addition, the following software enhancements are available: Reduce bumps felt on light to medium decal braking and coming to a stop. Launch spark improvement change from 35 MPH to 10 MPH. Reverse lock out speed change from 10 MPH to 3 MPH (Sales Code DEC only). Torque security calibration changes to desensitize brake throttle override entry conditions. Calibration changes to address engine speed undershoot/overshoot during clutch disengagement when coming to a stop (Sales Code DEC only). Start fuel and transient fuel calibration change for improved drivability robustness. Purge calibration changes for a more robust purge volume result at altitude. Individual Cylinder Fuel Control (ICFC) calibration changes for improved fueling offset accuracy.
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control...
Read full bulletin
Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Codes (DTCs) have been set:P2066 - Fuel Level Sensor 2 Performance (Sales Codes ERB with AHB or AHV only). P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. In addition to the above DTCs, this software release also includes:Enhancements to the disable misfire monitor when P0335 is present. Add a global disable to small leak monitor when the fuel level is above88%. Update small leak diagnostic to require five minutes of engine run-time and120 minutes of engine off-time. Updates to prevent false failure due to wrong ambient temperature reading.
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0456 - EVAP System Small Leak.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with updated software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:P0456 - EVAP System Small Leak. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. In addition, customers with an (LD) pursuit vehicle may experience the following condition:An unpleasant odor in the vehicle under certain extreme ambient conditions(Sales Codes EZH with AHB or AHV only).
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.
Read full bulletin
If the pins are missing request to add the dowel pin first and then install the transmission
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:U1424 - Implausible Engine Torque Signal Received. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P2227 - Barometric Pressure Circuit Performance. P3032 - Barometric Pressure Sensor Performance Plausibility. P0441 - Evap Purge System Performance. P0455 - Evap System Large Leak. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0456 - Evap System Small Leak. In addition, the following software enhancements are available:Reduction in reverse gear lockout speed from 16 kph to 5 kph (10 mph to 3 mph) to improve MTX transmission durability(Sales Code DEC only). Improvement to Intake Air Sensor (IAS) accuracy calibration(Sales Code DEC only). Changes to Enhanced Automated Oil Change Indicator (EAOCI) calibration to more accurately determine maintenance interval based on engine loads and driving habits.
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter ...
Read full bulletin
(OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Flash: 3.6L Powertrain Diagnostic And System Enhancements.
Read full bulletin
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. In addition to the above DTCs, this software release also includes: Enhancements to the disable misfire monitor when P0335 is present. Add a global disable to small leak monitor when the fuel level is above 88%. Update small leak diagnostic to require 5 minutes of engine runtime and 120 minutes of engine off time. Updates to prevent false failure due to wrong ambient temperature reading.
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P0456 - EVAP System Small Leak. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance.
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to...
Read full bulletin
program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
Electric Power Steering Gear For LA, LD and LX Models ONLY; Before this part is replaced for: A) Electrical,...
Read full bulletin
Communication or DTC issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of VSR to be emailed to the above address. B) Noise or Mechanical issue please contact: Barbara Strace @ cell (586) 246-4211. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **U1424 - Implausible Engine Torque Signal Received. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P2227 - Barometric Pressure Circuit Performance. P3032 - Barometric Pressure Sensor Performance Plausibility. P0441 - EVAP Purge System Performance. P0455 - EVAP System Large Leak. P0335 - Crankshaft Position Sensor Circuit.** P0339 - Crankshaft Position Sensor Intermittent. P0456 - EVAP System Small Leak. **In addition, the following software enhancement is available: Changes to Enhanced Automated Oil Change Indicator (EAOCI) calibration to more accurately determine maintenance interval based on engine loads and driving eq habits.**
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, ...
Read full bulletin
C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
Read full bulletin
See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Part Description: Powertrain Control Module Issue Description: Before replacing the Powertrain Control Module on...
Read full bulletin
2015-2016 6.2L Supercharged Hellcat equipped Challengers/Chargers for a P2227 (Barometric Pressure Circuit Performance) fault, please call Nick Lynn on his cell (586) 295-0917. If no response is received within 15 minutes, please continue with repair.
Part Description: Powertrain Control Module Issue Description: Before replacing the Powertrain Control Module on...
Read full bulletin
2015-2016 6.2L Supercharged Hellcat equipped Challengers/Chargers for a P2227 (Barometric Pressure Circuit Performance) fault, please call Nick Lynn on his cell (586) 295-0917. If no response is received within 15 minutes, please continue with repair.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.
Read full bulletin
If the pins are missing request to add the dowel pin first and then install the transmission
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with updated software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:P0456 - EVAP System Small Leak. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. In addition, customers with an (LD) pursuit vehicle may experience the following condition:An unpleasant odor in the vehicle under certain extreme ambient conditions(Sales Codes EZH with AHB or AHV only).
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
Read full bulletin
This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819.
Read full bulletin
Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Part Description: Powertrain Control Module Issue Description: Before replacing the Powertrain Control Module on...
Read full bulletin
2015-2016 6.2L Supercharged Hellcat equipped Challengers/Chargers for a P2227 (Barometric Pressure Circuit Performance) fault, please call Nick Lynn on his cell (586) 295-0917. If no response is received within 15 minutes, please continue with repair
Part Description: Powertrain Control Module Issue Description: Before replacing the Powertrain Control Module on...
Read full bulletin
2015-2016 6.2L Supercharged Hellcat equipped Challengers/Chargers for a P2227 (Barometric Pressure Circuit Performance) fault, please call Nick Lynn on his cell (586) 295-0917. If no response is received within 15 minutes, please continue with repair.
Flash: 6.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain...
Read full bulletin
Control Module (PCM) with the latest software. Customers may experience one or more of the following symptoms and/or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): P0456 - EVAP System Small Leak. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. Customers may also notice the following condition(s): Brief engine idle fluctuation while in hot ambient temperatures. A slight hesitation during light pedal application after engine cold start. Driveline noises. Engine stumble/hesitation on a very hard pedal acceleration from a dead stop. Transmission enhancements during low speed braking turning maneuvers. False detonation (spark knock) detected during a wide open throttle (LA) Challenger (Sales Codes ESH with DEC only). In addition, the following software enhancement is available: Calibration Improvements for non-adaptive cruise control equipped vehicles.
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0456 - EVAP System Small Leak.
Flash: 3.6L Powertrain Diagnostic And System Enhancements.
Read full bulletin
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. In addition to the above DTCs, this software release also includes: Enhancements to the disable misfire monitor when P0335 is present. Add a global disable to small leak monitor when the fuel level is above 88%. Update small leak diagnostic to require 5 minutes of engine runtime and 120 minutes of engine off time. Updates to prevent false failure due to wrong ambient temperature reading.
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P0456 - EVAP System Small Leak. P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance.
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, ...
Read full bulletin
C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
Read full bulletin
See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.
Read full bulletin
The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:U1424 - Implausible Engine Torque Signal Received. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P2227 - Barometric Pressure Circuit Performance. P3032 - Barometric Pressure Sensor Performance Plausibility. P0441 - Evap Purge System Performance. P0455 - Evap System Large Leak. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0456 - Evap System Small Leak. In addition, the following software enhancements are available:Reduction in reverse gear lockout speed from 16 kph to 5 kph (10 mph to 3 mph) to improve MTX transmission durability(Sales Code DEC only). Improvement to Intake Air Sensor (IAS) accuracy calibration(Sales Code DEC only). Changes to Enhanced Automated Oil Change Indicator (EAOCI) calibration to more accurately determine maintenance interval based on engine loads and driving habits.
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...
Read full bulletin
(OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Electric Power Steering Gear For LA, LD and LX Models ONLY; Before this part is replaced for: A) Electrical,...
Read full bulletin
Communication or DTC issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of VSR to be emailed to the above address. B) Noise or Mechanical issue please contact: Barbara Strace @ cell (586) 246-4211. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **U1424 - Implausible Engine Torque Signal Received. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P2227 - Barometric Pressure Circuit Performance. P3032 - Barometric Pressure Sensor Performance Plausibility. P0441 - EVAP Purge System Performance. P0455 - EVAP System Large Leak. P0335 - Crankshaft Position Sensor Circuit.** P0339 - Crankshaft Position Sensor Intermittent. P0456 - EVAP System Small Leak. **In addition, the following software enhancement is available: Changes to Enhanced Automated Oil Change Indicator (EAOCI) calibration to more accurately determine maintenance interval based on engine loads and driving habits.**
Electric Power Steering Gear For LA, LD and LX Models ONLY; Before this part is replaced for: A) Electrical,...
Read full bulletin
Communication or DTC issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of VSR to be emailed to the above address. B) Noise or Mechanical issue please contact: Barbara Strace @ cell (586) 246-4211. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control...
Read full bulletin
Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **U1424 - Implausible Engine Torque Signal Received. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P2227 - Barometric Pressure Circuit Performance. P3032 - Barometric Pressure Sensor Performance Plausibility. P0441 - EVAP Purge System Performance. P0455 - EVAP System Large Leak. P0335 - Crankshaft Position Sensor Circuit.** P0339 - Crankshaft Position Sensor Intermittent. P0456 - EVAP System Small Leak. **In addition, the following software enhancement is available: Changes to Enhanced Automated Oil Change Indicator (EAOCI) calibration to more accurately determine maintenance interval based on engine loads and driving habits.**
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
Read full bulletin
(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than...
Read full bulletin
12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 CAMSHAFT 2 POSITION SLOW RESPONSE fault codes active and fault code diagnostics lead to replacing a Variable Valve Timing (VVT) Solenoid and/or a Variable Valve Timing (VVT) Phaser, prior to changing any components, please contact Mr. CJ Maines at cell: (248) 576-0725 or email to: charles.maines@fcagroup.com. Engineering is seeking information on the above concern in an effort to root cause to this issue. If possible, please inquire about the last oil change date, miles and type used prior to calling. If the dealer is located in the Detroit Metro Area, Engineering may send a rep to review with technician. Any information is appreciated. If a response is not received within 15 minutes, then proceed with the necessary repair.
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted.
Read full bulletin
The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
"FLASH: 3.6L POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS.
Read full bulletin
THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM MEMORY: P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. P0456 - EVAP SYSTEM SMALL LEAK. P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. IN ADDITION TO THE ABOVE DTCS, THIS SOFTWARE RELEASE ALSO INCLUDES: ENHANCEMENTS TO THE DISABLE MISFIRE MONITOR WHEN P0335 IS PRESENT. ADD A GLOBAL DISABLE TO SMALL LEAK MONITOR WHEN THE FUEL LEVEL IS ABOVE 88%. UPDATE SMALL LEAK DIAGNOSTIC TO REQUIRE 5 MINUTES OF ENGINE RUNTIME AND 120 MINUTES OF ENGINE OFF TIME. UPDATES TO PREVENT FALSE FAILURE DUE TO WRONG AMBIENT TEMPERATURE READING."
"FLASH: DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH UPDATED SOFTWARE.
Read full bulletin
CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM MEMORY: P0456 - EVAP SYSTEM SMALL LEAK. P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE."
Electrical
59 bulletinsDecreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been...
Read full bulletin
completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced.
Read full bulletin
This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Charger Pursuit Battery Testing and Replacement Interval Recommendation This information only bulletindiscusses using...
Read full bulletin
the correct test equipment and replacement interval for testing Charger Pursuit wet cell lead acid batteries.
Customer Satisfaction Notification W56 Reprogram Powertrain Control Module
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and...
Read full bulletin
contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
Read full bulletin
Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle. (U.S. Market Only)
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Charger Pursuit Battery Testing and Replacement Interval Recommendation This information only bulletindiscusses using...
Read full bulletin
the correct test equipment and replacement interval for testing Charger Pursuit wet cell lead acid batteries.
Customer Satisfaction Notification W56 Reprogram Powertrain Control Module
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software.
Read full bulletin
Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits or they may also notice that the left temp door is inoperable. Updating the HVAC software will correct these conditions.
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
Read full bulletin
Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
Read full bulletin
Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Body Control Module (BCM) Re-configure for Non-functional AUX Port This bulletin involves re-configuring the BCM with...
Read full bulletin
the latest available software to correct an issue with the AUX port on the radio. The customer may describe the AUX port will only charge a device but doesn?t communicate with the radio functions.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
Read full bulletin
A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
Read full bulletin
Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF
Flash: Radio Frequency Hub Module (RFHM) Updates This bulletin involves reprogramming the RFHM with the latest software available.
Read full bulletin
The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. This is intended to deter an unwanted drive off of the vehicle without the customers knowledge. Performing this RFHM update will prevent additional key fob programming and this must be communicated to the customer before performing this RFHM update. If additional keys are required by the customer after this RFHM update is performed the replacement of the RFHM is required and must be at a previous SW level.
wiring harness Before replacing this harness, please check for an available connector repair kit at the following:...
Read full bulletin
http://connectors.dcctools.com/home.htm;jsessionid=C6A3F1B696B030953878BF34FE86A8FE If a connector repair kit is not available on the website contact FCA Redacted Content to see if an alternative repair kit is available for your application prior to ordering the harness. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required
Charger Pursuit Battery Testing and Replacement Interval Recommendation This information only bulletindiscusses using...
Read full bulletin
the correct test equipment and replacement interval for testing Charger Pursuit wet cell lead acid batteries.
Customer Satisfaction Notification W56 Reprogram Powertrain Control Module
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
Read full bulletin
equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Key Programming, Security Pin Request, Pin Invalid
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC)Module with new software.
Read full bulletin
Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable(2014-2018 Vehicles Only). Updating the HVAC software will correct these conditions.
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a...
Read full bulletin
radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
Read full bulletin
Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code.
Read full bulletin
Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves...
Read full bulletin
updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5C (67.1F).
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves...
Read full bulletin
updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5C (67.1F).
Body Control Module (BCM) Re-configure for Non-functional AUX Port This bulletin involves re-configuring the BCM with...
Read full bulletin
the latest available software to correct an issue with the AUX port on the radio. The customer may describe the AUX port will only charge a device but doesn?t communicate with the radio functions.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
Read full bulletin
A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
Read full bulletin
Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
Read full bulletin
Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
Read full bulletin
Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software.
Read full bulletin
Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits or they may also notice that the left temp door is inoperable. Updating the HVAC software will correct these conditions.
Display Screen Module (DSM) Software Enhancements This bulletin involves reprogramming the DSM with the latest available software.
Read full bulletin
A customer may experience intermittent screen lockup during Law Enforcement PC usage.
Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software.
Read full bulletin
The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPodtouch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves...
Read full bulletin
updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the **W3**/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5C (67.1F).
SUBJECT: Body Control Module (BCM) Re-configure for Non-functional AUX Port OVERVIEW: This bulletin involves...
Read full bulletin
re-configuring the BCM with the latest available software to correct an issue with the AUX port on the radio. SYMPTOM/CONDITION: The customer may describe the AUX port will only charge a device but doesnt communicate with the radio functions.
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
Read full bulletin
SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
SUBJECT: Body Control Module (BCM) Re-configure for Non-functional AUX Port OVERVIEW: This bulletin involves...
Read full bulletin
re-configuring the BCM with the latest available software to correct an issue with the AUX port on the radio. SYMPTOM/CONDITION: The customer may describe the AUX port will only charge a device but doesnt communicate with the radio functions.
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
Read full bulletin
SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
Other
29 bulletinsLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
Blind Spot Or Park Assist Warnings, False Activation
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
Inspect And Replace Propeller Shaft This bulletin involves inspecting and replacing the propeller shaft due to a whining noise at high speeds.
Read full bulletin
SYMPTOM/CONDITION: The customer or technician may hear a whining noise coming from the rear axle area.
Powertrain Diagnostic And System Enhancements.
Front Power Seat Adjuster The Front seat power adjusters may have stopped working or won't recline or won't move.
Read full bulletin
Please call Eric Brines prior to any repairs at (248) 469-7017. If no response in 15 minutes, proceed with repair.
Front Power Seat Adjuster The Front seat power adjusters may have stopped working or won't recline or won't move.
Read full bulletin
Please call Eric Brines prior to any repairs at (248) 469-7017. If no response in 15 minutes, proceed with repair.
Rattle Noise From Rear Package Shelf
Powertrain Diagnostic And System Enhancements.
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
Read full bulletin
compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
Powertrain diagnostic and system improvements.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
Read full bulletin
Detected Message
Rattle Noise From Rear Package Shelf
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
Disinfectant Solution Recommended for COVID-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
Inspect And Replace Propeller Shaft This bulletin involves inspecting and replacing the propeller shaft due to a whining noise at high speeds.
Read full bulletin
SYMPTOM/CONDITION: The customer or technician may hear a whining noise coming from the rear axle area.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
Read full bulletin
(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
"INSPECT AND REPLACE PROPELLER SHAFT THIS BULLETIN INVOLVES INSPECTING AND REPLACING THE PROPELLER SHAFT DUE TO A WHINING NOISE AT HIGH SPEEDS.
Read full bulletin
SYMPTOM/CONDITION: THE CUSTOMER OR TECHNICIAN MAY HEAR A WHINING NOISE COMING FROM THE REAR AXLE AREA."
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Transmission
22 bulletinsTransmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have...
Read full bulletin
a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
Read full bulletin
Module (TCM) with the latest available software. A small number of customers may experience a less than desirable down shift during one or more of the following: 3-2 coast down shift. 2-1 coast down shift. 6-5 coast down shift.
Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.
Read full bulletin
Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
Read full bulletin
If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming of the Transmission Control...
Read full bulletin
Module (TCM) with the latest available software. SYMPTOM/CONDITION: Customers may experience any of the following symptoms: Hanging or delayed upshift when braking downhill or when braking after high vehicle acceleration rate. Releasing the accelerator pedal rapidly causes hanging or delayed upshift. **Updating the TCM software will correct the conditions listed above and also improve shift quality for a 2-1 downshift (LA vehicle).**
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
Read full bulletin
If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Transmission Shift And Drivability Enhancements.
Transmission Shift And Drivability Enhancements.
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair...
Read full bulletin
please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is enzo.piazza@fcagroup.com.
Transmission Shift And Drivability Enhancements.
Transmission Shift And Drivability Enhancements.
Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.
Read full bulletin
Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
Read full bulletin
have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming of the Transmission Control...
Read full bulletin
Module (TCM) with the latest available software. Customers may experience any of the following symptoms: ? Hanging or delayed upshift when braking downhill or when braking after high vehicle acceleration rate. ? Releasing the accelerator pedal rapidly causes hanging or delayed upshift. Updating the TCM software will correct the conditions listed above.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming of the Transmission Control...
Read full bulletin
Module (TCM) with the latest available software. SYMPTOM/CONDITION: Customers may experience any of the following symptoms: Hanging or delayed upshift when braking downhill or when braking after high vehicle acceleration rate. Releasing the accelerator pedal rapidly causes hanging or delayed upshift. **Updating the TCM software will correct the conditions listed above and also improve shift quality for a 2-1 downshift (LA vehicle).**
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair...
Read full bulletin
please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is enzo.piazza@fcagroup.com.
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
Read full bulletin
If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
Read full bulletin
Module (TCM) with the latest available software. A small number of customers may experience a less than desirable down shift during one or more of the following: 3-2 coast down shift. 2-1 coast down shift. 6-5 coast down shift.
"FLASH: TRANSMISSION SHIFT AND DRIVABILITY ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING OF THE TRANSMISSION...
Read full bulletin
CONTROL MODULE (TCM) WITH THE LATEST AVAILABLE SOFTWARE. SYMPTOM/CONDITION: CUSTOMERS MAY EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS: HANGING OR DELAYED UPSHIFT WHEN BRAKING DOWNHILL OR WHEN BRAKING AFTER HIGH VEHICLE ACCELERATION RATE. RELEASING THE ACCELERATOR PEDAL RAPIDLY CAUSES HANGING OR DELAYED UPSHIFT. **UPDATING THE TCM SOFTWARE WILL CORRECT THE CONDITIONS LISTED ABOVE AND ALSO IMPROVE SHIFT QUALITY FOR A 2-1 DOWNSHIFT (LA VEHICLE).**"
Fuel System
21 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
No Start Condition After A Fuel Pump Replacement, Multiple Fuel System Level Related DTC?s Setting
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
Read full bulletin
Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
Emissions Recall V86 Catalytic Converter Efficiency
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Emissions Recall UB4 Evaporative Emissions Canister
Revised Emissions Recall UB4 Evaporative Emissions Canister
Revised Emissions Recall UB4 Evaporative Emissions Canister
Revised Emissions Recall UB4 Evaporative Emissions Canister
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
Read full bulletin
Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Infotainment
17 bulletinsRA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
Read full bulletin
18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
Read full bulletin
regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
Read full bulletin
regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
Read full bulletin
Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software.
Read full bulletin
18.01.35 (BU Vehicles)
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
Read full bulletin
18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest...
Read full bulletin
Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Radio Software Enhancements This bulletin involves updating the radio's software.
Read full bulletin
CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
Radio Software Enhancements This bulletin involves updating the radio's software.
Read full bulletin
CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
Read full bulletin
Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Radio Software Enhancements This bulletin involves updating the radio's software.
Read full bulletin
A customer may experience one or more of the following: Radio display screen intermittently may go blank. Radio display screen may lock up. Back up display may not turn off. Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. Korean language was not supported (APAC - Korea only). Additional Enhancements: Removed the charging schedule from showing in the setting menu (FF BEV only). Adding Korean language support (APAC - Korea only).
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
Read full bulletin
Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio.
Read full bulletin
DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
Body & Paint
14 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Wheel Liner Push Pin Fastener Replacement This bulletin involves replacing both wheel liner push pin fasteners at the front fenders.
Read full bulletin
The customer may describe a rattle from the left, right or both, front wheel openings while driving. This condition is caused from one or both plastic front wheel liner fasteners loosening from their locations.
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Decklid Contacts The Body Side Aperture Above The Stop Lamp This bulletin involves adjusting the decklid and touching up paint as required.
Read full bulletin
The customer may describe contact between the decklid and body side aperture (1) and/or chipped paint (2) on left or right side above the stop lamp (Fig. 1). Fig. 1 Contact Areas And Chipped Paint 1 - Decklid To Body Side Aperture Contact 2 - Chipped Paint
Wheel Liner Push Pin Fastener Replacement This bulletin involves replacing both wheel liner push pin fasteners at the front fenders.
Read full bulletin
The customer may describe a rattle from the left, right or both, front wheel openings while driving. This condition is caused from one or both plastic front wheel liner fasteners loosening from their locations.
Brakes
11 bulletinsPAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
Rotor - Front 2 Piece For LA, LD SRT vehicles with the 2-piece Front Rotor (BR7 sales code), do NOT replace the rotor...
Read full bulletin
for a clicking noise occurring while turning at low parking lot speeds. Instead, remove front wheels and rotors and clean mating surfaces (wheel mounting face, rotor mounting faces (both sides), and hub mounting face) with a Scotch Brite Pad or equivalent, and reassemble. When installing wheel, MUST use clicker/torque wrench, set to 110 ft-lb (150 Nm).
Vibration While Braking This bulletin involves resurfacing either front/rear or all rotors and if necessary, replacing...
Read full bulletin
either front/rear or all brake rotors due to inactivity on dealer lots. The customer may describe a shake and/or vibration in the steering wheel and/or the seat while the brakes are applied. This vibration may be caused by corrosion on the brake rotors.
Vibration While Braking This bulletin involves resurfacing either front/rear or all rotors and if necessary, replacing...
Read full bulletin
either front/rear or all brake rotors due to inactivity on dealer lots. The customer may describe a shake and/or vibration in the steering wheel and/or the seat while the brakes are applied. This vibration may be caused by corrosion on the brake rotors.
Rotor. Front 2 piece.
Anti-Lock Brake Module (ABS) Before replacing the ABS module, please call Fadi Korkis at cell (586) 722-4100.
Read full bulletin
If you don't receive response within 15 minutes, please continue with normal repair procedure.
Rotor. Front 2 piece.
Anti-Lock Brake Module (ABS) Before replacing the ABS module, please call Fadi Korkis at cell (586) 722-4100.
Read full bulletin
If you don't receive response within 15 minutes, please continue with normal repair procedure.
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
Read full bulletin
Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
"ANTI-LOCK BRAKE MODULE (ABS) BEFORE REPLACING THE ABS MODULE, PLEASE CALL FADI KORKIS AT CELL (586) 722-4100.
Read full bulletin
IF YOU DON'T RECEIVE RESPONSE WITHIN 15 MINUTES, PLEASE CONTINUE WITH NORMAL REPAIR PROCEDURE."
Lighting
9 bulletinsUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Rear Axle Assembly If replacing Limited Spin Differential (LSD)/Anti-Spin Differential rear axles for any reason, the...
Read full bulletin
Mopar replacement axle will need the oil drained and re-filled with oil PN: 68083381AA (which contains updated friction modifier). This change was recently introduced in production to help address axle noise concerns being reported from the field while the vehicle is performing tight turning maneuvers. Failure to do so may result in a customer returning with noise complaints. NOTE: If the Mopar replacement axle serial number is past the following dates below for the corresponding axle part numbers, DO NOT DRAIN AND REFILL. The replacement axle will already have new fluid: Axle Part#: 53010668XX ? Serial # T03UG0047EXXXX Axle Part#: 53010669XX ? Serial # T03UG0047GXXXX Axle Part#: 68269917XX ? Serial # T03UG0037JXXXX Axle Part#: 05038703XX ? Serial # T03UG0047HXXXX Otherwise, perform the following repair procedure in the order given: 1. Follow standard rear axle installation procedure. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 03 - Differential and Driveline> Rear Axle> Installation>Standard Procedure>Rear Axle 2. Follow standard axle fluid drain/re-fill service procedure in TECHCONNECT. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 03 - Differential and Driveline> Rear Axle> Standard Procedure>Standard Procedure - Fluid Drain and Fill
Headlamp Condensation and Fogging This bulletin involves installing updated closure(s) cap on the headlamp assembly.
Read full bulletin
Customers may experience the following:One or both of the vehicle?s headlamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
Read full bulletin
A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
Read full bulletin
A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
Read full bulletin
A U11E9, or B16FB-15 may be set
HEADLAMP After performing the headlamp condensation clearing service procedure, If the WK Headlamp is being replaced...
Read full bulletin
for Moisture / Condensation issue, please e-mail pictures of the Moisture / Condensation issue to FCA Redacted Content and then continue with the replacement.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Rear Axle Assembly If replacing Limited Spin Differential (LSD)/Anti-Spin Differential rear axles for any reason, the...
Read full bulletin
Mopar replacement axle will need the oil drained and re-filled with oil PN: 68083381AA (which contains updated friction modifier). This change was recently introduced in production to help address axle noise concerns being reported from the field while the vehicle is performing tight turning maneuvers. Failure to do so may result in a customer returning with noise complaints. NOTE: If the Mopar replacement axle serial number is past the following dates below for the corresponding axle part numbers, DO NOT DRAIN AND REFILL. The replacement axle will already have new fluid: Axle Part#: 53010668XX ? Serial # T03UG0047EXXXX Axle Part#: 53010669XX ? Serial # T03UG0047GXXXX Axle Part#: 68269917XX ? Serial # T03UG0037JXXXX Axle Part#: 05038703XX ? Serial # T03UG0047HXXXX Otherwise, perform the following repair procedure in the order given: 1. Follow standard rear axle installation procedure. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 03 - Differential and Driveline> Rear Axle> Installation>Standard Procedure>Rear Axle 2. Follow standard axle fluid drain/re-fill service procedure in TECHCONNECT. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 03 - Differential and Driveline> Rear Axle> Standard Procedure>Standard Procedure - Fluid Drain and Fill
Suspension
7 bulletinsRear Shock Noise This bulletin involves replacing both rear shock jounce bumpers.
Read full bulletin
Some customers may experience a noise in the rear of the vehicle when going over bumps.
Rear Shock Noise This bulletin involves replacing both rear shock jounce bumpers.
Read full bulletin
Some customers may experience a noise in the rear of the vehicle when going over bumps.
Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...
Read full bulletin
pivot bushings.
Lower Control Arm If replacing Lower Control Arm due to worn bushings, please note that replacement bushings are now...
Read full bulletin
available separate from the control arm.
Servicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner...
Read full bulletin
pivot bushings.
Lower Control Arm If replacing Lower Control Arm due to worn bushings, please note that replacement bushings are now...
Read full bulletin
available separate from the control arm.
Rear Shock Noise This bulletin involves replacing both rear shock jounce bumpers.
Read full bulletin
Some customers may experience a noise in the rear of the vehicle when going over bumps.
HVAC & Climate
6 bulletinsCustomer Satisfaction Notification W10 HVAC Software
CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...
Read full bulletin
heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Customer Satisfaction Notification W10 HVAC Software
CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...
Read full bulletin
heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Customer Satisfaction Notification W10 HVAC Software
CORE, Heater (with tubes) When replacing the heater core for LA, LX, and LD vehicles, make sure to return not only the...
Read full bulletin
heater core but also the connecting tubes, seals and retainers. For any questions contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Hybrid & EV
4 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)
Tighten Generator Mounting Bolts This bulletin involves torquing the generator mounting bolts to proper specifications.
Read full bulletin
The customer may hear a noise coming from the generator or possibly experience loss of charging.
Tighten Generator Mounting Bolts This bulletin involves torquing the generator mounting bolts to proper specifications.
Read full bulletin
The customer may hear a noise coming from the generator or possibly experience loss of charging.
Tighten Generator Mounting Bolts This bulletin involves torquing the generator mounting bolts to proper specifications.
Read full bulletin
The customer may hear a noise coming from the generator or possibly experience loss of charging.
Air Bags & Safety
3 bulletinsAIR BAG - SIDE CURTAIN
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
Read full bulletin
Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
Read full bulletin
Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Pre-Delivery & Maintenance
2 bulletinsFCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
Tires & Wheels
2 bulletinsProper Front Driveshaft Universal Joint (U-joint) Inspection Procedures For All Wheel Drive (AWD) Vehicles.
Charger Pursuit All Wheel Drive (AWD) Front Halfshafts
Software & Calibration
1 bulletinThis bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service...
Read full bulletin
technician an overview of the steps a customer will need to take to complete the update.
Steering
1 bulletinHands On Steering Wheel Message In EVIC